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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

83725 Views

40 replies

68 likes

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  • 40 replies
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Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

794095 Views

503 replies

64 likes

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  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

moep99

Newbie

23520 Views

25 replies

7 likes

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  • 25 replies
  • 7 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3049 Views

0 replies

4 likes

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Browser and Desktop App Favorites not synching

PlanPremium Family CountryGermany DevicePC Operating SystemWin10 1803 x64 My Question or IssueI listen to Spotify at work and occasionly add songs that I like to my library.They show up in every other browser but not in my Desktop App at home.If I wa...

Newbie

Plan Premium Family   Country Germany   Device PC   Operating System Win10 1803 x64   My Question or Issue I listen to Spotify at work and occasionly add songs that I...

violt

Regular

443 Views

1 replies

0 likes

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Cannot play Offline songs on Laptop

PlanPremiumCountrySwedenDevice(Intel Core, i5-3320M CPU 2,6 Ghz, 4 Gb RAM, Lenovo)Operating System(Windows 7, 64-bit system) My Question or IssueMy Lenovo laptop cannot play offline songs. I have re-installed and re-downloaded all the songs (less tha...

Newbie

Plan Premium Country Sweden Device (Intel Core, i5-3320M CPU 2,6 Ghz, 4 Gb RAM, Lenovo) Operating System (Windows 7, 64-bit system)   My Question or Issue My Lenovo laptop cannot play ...

450 Views

0 replies

0 likes

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Re: Spotify keeps opening on startup [Windows 10]

This is not a spotify issue, it's a Windows 10 bug that was supposed to act like a "feature": Old behavior:When you shut down your PC, all apps are closedAfter reboot/restart, you have to re-open any app you'd like to useNew behavior:When shutting do...

Newbie

This is not a spotify issue, it's a Windows 10 bug that was supposed to act like a "feature":   Old behavior: When you shut down your PC, all apps are closed After reboot/restart, y...

Peter

Spotify Legend

1361 Views

6 replies

0 likes

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Microsoft phone and whenever i search no matter what it is it comes up with no results founds

None of the below information is required. However, the more you provide the easier it will be for us to try and helpPlanUnsure my older brother controls my accountCountryEnglandDevice(Some microsoft windows its old)Operating System(iOS 10, Android O...

Newbie

None of the below information is required. However, the more you provide the easier it will be for us to try and help Plan Unsure my older brother controls my account Country England Device (So...

319 Views

0 replies

0 likes

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Windows app not updating songs playlist

PlanPremiumCountryUSADeviceLG v35, windows 10 desktopOperating SystemAndroid Oreo, Windows 10 My Question or IssueHello, I'm having an issue where my songs playlist will not update on my windows computer. I listen 50/50 on my phone and on my PC, so w...

Newbie

Plan Premium Country USA Device LG v35, windows 10 desktop Operating System Android Oreo, Windows 10   My Question or Issue Hello, I'm having an issue where my songs playlist will...

1279 Views

0 replies

1 likes

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  • 1 likes

trouble downloading playlists

PlanPremium DeviceASUS R540LOperating SystemWindows 10 My Question or IssueWhen I try to download my playlist on my computer, it says "waiting or connexion" and nothing happens. Whereas spotify uses the internet connexion to play / find the music of ...

Casual Listener

Plan Premium   Device ASUS R540L Operating System Windows 10   My Question or Issue When I try to download my playlist on my computer, it says "waiting or connexion" and nothing ha...

SuperNya_

Casual Listener

932 Views

7 replies

0 likes

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  • 7 replies
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Spotify won't play anything for me

PlanFreeCountryCanadaDeviceAsus ROG laptop(don't know exact model)Operating SystemWindows 10My Question or IssueWhenever I try to play any song it says "Spotify can't play this right now. if you have the file on your computer you can import it." When...

Casual Listener

  Plan Free Country Canada Device Asus ROG laptop(don't know exact model) Operating System Windows 10 My Question or Issue Whenever I try to play any song it says "Spotify can't play t...

Bittencourt

Spotify Star

686 Views

3 replies

0 likes

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Spotify crashing on login on Windows 10

Every time I attempt to log in to Spotify on Windows 10, the whole app crashes. I've tried reinstalling, performing a "full clean install" by uninstalling and clearing AppData of any Spotify folders and installing again. I've tried uninstalling that,...

Casual Listener

Every time I attempt to log in to Spotify on Windows 10, the whole app crashes. I've tried reinstalling, performing a "full clean install" by uninstalling and clearing AppData of any Spotify folders ...

jakewprogrammer

Casual Listener

1207 Views

1 replies

1 likes

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  • 1 likes

Import iTunes / AppleMusic

I use Apple Music / iTunes and wanted to give Spotify a try. But there is no option to import iTunes-Playlists, or is there any?A heavy tool on iTunes is option of creating a smart playlist by individual aspects based on rating, metadata, date of imp...

Newbie

I use Apple Music / iTunes and wanted to give Spotify a try. But there is no option to import iTunes-Playlists, or is there any? A heavy tool on iTunes is option of creating a smart playlist by indi...

637 Views

0 replies

3 likes

  • 637 Views
  • 0 replies
  • 3 likes

Shuffle Not Working

PlanPremiumCountryUSADeviceHP laptop/windows APPOperating SystemWindows 10 My Question or IssueWhen using the Spotify App for Windows PC, and shuffling certain playlists, Spotify will play as many as 25 songs in a row from the same artist, who makes ...

Newbie

Plan Premium Country USA Device HP laptop/windows APP Operating System Windows 10   My Question or Issue When using the Spotify App for Windows PC, and shuffling certain playlists, Spo...

667 Views

0 replies

0 likes

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Same WiFi Network

PlanPremuimCountry USA DeviceDeskTop Version - Windows 10 ProOperating SystemWindows 10 Pro My Question or IssueBesides herring are not hearing the music, how can I check to see what Wi-Fi network I'm connected to.

Regular

  Plan Premuim Country USA   Device DeskTop Version - Windows 10 Pro Operating System Windows 10 Pro   My Question or Issue Besides herring are not hearing the music, how ca...

ElainaD

Composer

763 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Spotify Pausing Everytime I lock my Computer

PlanFree/PremiumCountryUnited StatesDeviceMicrosoft Surface GoOperating SystemWindows 10 My Question or IssueI use spotify a lot in my windows device when i am home which is connected to speakers. The problem is when I lock the device spotify stops p...

Casual Listener

  Plan Free/Premium Country United States Device Microsoft Surface Go Operating System Windows 10   My Question or Issue I use spotify a lot in my windows device when i am home w...

Yoseck

Casual Listener

3468 Views

5 replies

1 likes

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  • 5 replies
  • 1 likes

When I start listening to my playlist Spotify will randomly start skipping through the whole playlis

Operating SystemWindows 10 My Question or IssueWhen I start listening to music on the Spotify desktop app I listen to my playlist for awhile then it will randomly start skipping through my playlist and to start listening to music again ill have to cl...

Casual Listener

Operating System Windows 10    My Question or Issue When I start listening to music on the Spotify desktop app I listen to my playlist for awhile then it will randomly start skipping th...

SuperiorFruit

Casual Listener

434 Views

2 replies

0 likes

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Spotify crashes | Windows 10

Hey guys,I just have reinstalled windows, upgraded my Ram ddr4 and installed spotify. When I open spotify and start playing a song, after about 10 seconds spotify is closed/crashes...and i treid to reinstall spotify, shut down my pc- none of this has...

Casual Listener

Hey guys, I just have reinstalled windows, upgraded my Ram ddr4 and installed spotify. When I open spotify and start playing a song, after about 10 seconds spotify is closed/crashes...and i treid to...

leviE

Composer

543 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Even disabled, Spotify keeps finding local files

Just installed Spotify and with local files disabled it keeps showing me local files when I do a search. I've seen the post suggesting to delete local-files.bnk but it keeps recreating that file so my idea was to empty that file and put it in read-on...

Regular

Just installed Spotify and with local files disabled it keeps showing me local files when I do a search.   I've seen the post suggesting to delete local-files.bnk but it keeps recreating ...

Rhialto

Regular

734 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

New Windows desktop app no longer shuffles

Just downloaded the latest app (don't know how to check for exact version number). App no longer shuffles songs. Clciking the shuffle icon turns it on and off ... but shuffling ...

Newbie

Just downloaded the latest app (don't know how to check for exact version number).   App no longer shuffles songs. Clciking the shuffle icon turns it on and off ... but shuffling ...

Nico

Community Legend

828 Views

1 replies

0 likes

Desktop
shuffle
Windows
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Solved!! have to do a clean install of spotify to play new releases

I was not able to play the new album from eluveitie without doing a clean install. I had to do this twice for all new song/podcase releases. this started in the beginning of 2019 for some reason. but everything downloads normally to my iphone. but fo...

Music Fan

I was not able to play the new album from eluveitie without doing a clean install. I had to do this twice for all new song/podcase releases. this started in the beginning of 2019 for some reason. but...

sneakatone

Music Fan

2051 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Daily mix problems on PC (Windows 7)

PlanFreeCountryUnited StatesDevicePCOperating SystemWindows 7 My Question or IssueDaily Mix does not show up on PC along with the "Made For You" category

Casual Listener

Plan Free Country United States Device PC Operating System Windows 7   My Question or Issue Daily Mix does not show up on PC along with the "Made For You" category 

nooneapparently

Casual Listener

949 Views

2 replies

0 likes

  • 949 Views
  • 2 replies
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Error en reproducción de canciones y playlists personalizadas

PlanPremiumCountryEspañaOperating SystemWindows 10 My Question or IssueHola, Desde que me cambié a una cuenta premium, muchísimas canciones han dejado de escucharse hasta el punto de que aparecen si las busco, pero no las reproduce. Directamente se q...

Newbie

Plan Premium Country España Operating System Windows 10   My Question or Issue Hola,  Desde que me cambié a una cuenta premium, muchísimas canciones han dejado de escucharse hasta ...

638 Views

0 replies

0 likes

  • 638 Views
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Problems with Desktop Application

PlanPremiumCountryPolandDevicePCOperating SystemWindows 10 My Question or IssueDear All,I use Spotify for more than one week. I did not turn off the computer for the first few days and everything was okay. After I turned off the computer and turned o...

Visitor

Plan Premium Country Poland Device PC Operating System Windows 10   My Question or Issue Dear All, I use Spotify for more than one week. I did not turn off the computer for the first ...

763 Views

0 replies

2 likes

  • 763 Views
  • 0 replies
  • 2 likes