Announcements

Help Wizard

Step 1

NEXT STEP

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

80541 Views

40 replies

68 likes

  • 80541 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

772240 Views

503 replies

64 likes

  • 772240 Views
  • 503 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

toddalex4

Casual Listener

17017 Views

17 replies

5 likes

  • 17017 Views
  • 17 replies
  • 5 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2737 Views

0 replies

4 likes

  • 2737 Views
  • 0 replies
  • 4 likes

trouble downloading playlists

PlanPremium DeviceASUS R540LOperating SystemWindows 10 My Question or IssueWhen I try to download my playlist on my computer, it says "waiting or connexion" and nothing happens. Whereas spotify uses the internet connexion to play / find the music of ...

Casual Listener

Plan Premium   Device ASUS R540L Operating System Windows 10   My Question or Issue When I try to download my playlist on my computer, it says "waiting or connexion" and nothing ha...

SuperNya_

Casual Listener

903 Views

7 replies

0 likes

  • 903 Views
  • 7 replies
  • 0 likes

Spotify won't play anything for me

PlanFreeCountryCanadaDeviceAsus ROG laptop(don't know exact model)Operating SystemWindows 10My Question or IssueWhenever I try to play any song it says "Spotify can't play this right now. if you have the file on your computer you can import it." When...

Casual Listener

  Plan Free Country Canada Device Asus ROG laptop(don't know exact model) Operating System Windows 10 My Question or Issue Whenever I try to play any song it says "Spotify can't play t...

Bittencourt

Spotify Star

669 Views

3 replies

0 likes

  • 669 Views
  • 3 replies
  • 0 likes

Spotify crashing on login on Windows 10

Every time I attempt to log in to Spotify on Windows 10, the whole app crashes. I've tried reinstalling, performing a "full clean install" by uninstalling and clearing AppData of any Spotify folders and installing again. I've tried uninstalling that,...

Casual Listener

Every time I attempt to log in to Spotify on Windows 10, the whole app crashes. I've tried reinstalling, performing a "full clean install" by uninstalling and clearing AppData of any Spotify folders ...

jakewprogrammer

Casual Listener

1205 Views

1 replies

1 likes

  • 1205 Views
  • 1 replies
  • 1 likes

Import iTunes / AppleMusic

I use Apple Music / iTunes and wanted to give Spotify a try. But there is no option to import iTunes-Playlists, or is there any?A heavy tool on iTunes is option of creating a smart playlist by individual aspects based on rating, metadata, date of imp...

Newbie

I use Apple Music / iTunes and wanted to give Spotify a try. But there is no option to import iTunes-Playlists, or is there any? A heavy tool on iTunes is option of creating a smart playlist by indi...

631 Views

0 replies

3 likes

  • 631 Views
  • 0 replies
  • 3 likes

Shuffle Not Working

PlanPremiumCountryUSADeviceHP laptop/windows APPOperating SystemWindows 10 My Question or IssueWhen using the Spotify App for Windows PC, and shuffling certain playlists, Spotify will play as many as 25 songs in a row from the same artist, who makes ...

Newbie

Plan Premium Country USA Device HP laptop/windows APP Operating System Windows 10   My Question or Issue When using the Spotify App for Windows PC, and shuffling certain playlists, Spo...

660 Views

0 replies

0 likes

  • 660 Views
  • 0 replies
  • 0 likes

Same WiFi Network

PlanPremuimCountry USA DeviceDeskTop Version - Windows 10 ProOperating SystemWindows 10 Pro My Question or IssueBesides herring are not hearing the music, how can I check to see what Wi-Fi network I'm connected to.

Regular

  Plan Premuim Country USA   Device DeskTop Version - Windows 10 Pro Operating System Windows 10 Pro   My Question or Issue Besides herring are not hearing the music, how ca...

ElainaD

Composer

752 Views

1 replies

0 likes

  • 752 Views
  • 1 replies
  • 0 likes

Spotify Pausing Everytime I lock my Computer

PlanFree/PremiumCountryUnited StatesDeviceMicrosoft Surface GoOperating SystemWindows 10 My Question or IssueI use spotify a lot in my windows device when i am home which is connected to speakers. The problem is when I lock the device spotify stops p...

Casual Listener

  Plan Free/Premium Country United States Device Microsoft Surface Go Operating System Windows 10   My Question or Issue I use spotify a lot in my windows device when i am home w...

Yoseck

Casual Listener

3404 Views

5 replies

1 likes

  • 3404 Views
  • 5 replies
  • 1 likes

When I start listening to my playlist Spotify will randomly start skipping through the whole playlis

Operating SystemWindows 10 My Question or IssueWhen I start listening to music on the Spotify desktop app I listen to my playlist for awhile then it will randomly start skipping through my playlist and to start listening to music again ill have to cl...

Casual Listener

Operating System Windows 10    My Question or Issue When I start listening to music on the Spotify desktop app I listen to my playlist for awhile then it will randomly start skipping th...

SuperiorFruit

Casual Listener

419 Views

2 replies

0 likes

  • 419 Views
  • 2 replies
  • 0 likes

Spotify crashes | Windows 10

Hey guys,I just have reinstalled windows, upgraded my Ram ddr4 and installed spotify. When I open spotify and start playing a song, after about 10 seconds spotify is closed/crashes...and i treid to reinstall spotify, shut down my pc- none of this has...

Casual Listener

Hey guys, I just have reinstalled windows, upgraded my Ram ddr4 and installed spotify. When I open spotify and start playing a song, after about 10 seconds spotify is closed/crashes...and i treid to...

leviE

Composer

531 Views

2 replies

0 likes

  • 531 Views
  • 2 replies
  • 0 likes

Even disabled, Spotify keeps finding local files

Just installed Spotify and with local files disabled it keeps showing me local files when I do a search. I've seen the post suggesting to delete local-files.bnk but it keeps recreating that file so my idea was to empty that file and put it in read-on...

Regular

Just installed Spotify and with local files disabled it keeps showing me local files when I do a search.   I've seen the post suggesting to delete local-files.bnk but it keeps recreating ...

Rhialto

Regular

727 Views

1 replies

0 likes

  • 727 Views
  • 1 replies
  • 0 likes

New Windows desktop app no longer shuffles

Just downloaded the latest app (don't know how to check for exact version number). App no longer shuffles songs. Clciking the shuffle icon turns it on and off ... but shuffling ...

Newbie

Just downloaded the latest app (don't know how to check for exact version number).   App no longer shuffles songs. Clciking the shuffle icon turns it on and off ... but shuffling ...

Nico

Community Legend

816 Views

1 replies

0 likes

Desktop
shuffle
Windows
  • 816 Views
  • 1 replies
  • 0 likes

Solved!! have to do a clean install of spotify to play new releases

I was not able to play the new album from eluveitie without doing a clean install. I had to do this twice for all new song/podcase releases. this started in the beginning of 2019 for some reason. but everything downloads normally to my iphone. but fo...

Music Fan

I was not able to play the new album from eluveitie without doing a clean install. I had to do this twice for all new song/podcase releases. this started in the beginning of 2019 for some reason. but...

sneakatone

Music Fan

2035 Views

2 replies

0 likes

  • 2035 Views
  • 2 replies
  • 0 likes

Daily mix problems on PC (Windows 7)

PlanFreeCountryUnited StatesDevicePCOperating SystemWindows 7 My Question or IssueDaily Mix does not show up on PC along with the "Made For You" category

Casual Listener

Plan Free Country United States Device PC Operating System Windows 7   My Question or Issue Daily Mix does not show up on PC along with the "Made For You" category 

nooneapparently

Casual Listener

928 Views

2 replies

0 likes

  • 928 Views
  • 2 replies
  • 0 likes

Error en reproducción de canciones y playlists personalizadas

PlanPremiumCountryEspañaOperating SystemWindows 10 My Question or IssueHola, Desde que me cambié a una cuenta premium, muchísimas canciones han dejado de escucharse hasta el punto de que aparecen si las busco, pero no las reproduce. Directamente se q...

Newbie

Plan Premium Country España Operating System Windows 10   My Question or Issue Hola,  Desde que me cambié a una cuenta premium, muchísimas canciones han dejado de escucharse hasta ...

632 Views

0 replies

0 likes

  • 632 Views
  • 0 replies
  • 0 likes

Problems with Desktop Application

PlanPremiumCountryPolandDevicePCOperating SystemWindows 10 My Question or IssueDear All,I use Spotify for more than one week. I did not turn off the computer for the first few days and everything was okay. After I turned off the computer and turned o...

Visitor

Plan Premium Country Poland Device PC Operating System Windows 10   My Question or Issue Dear All, I use Spotify for more than one week. I did not turn off the computer for the first ...

751 Views

0 replies

2 likes

  • 751 Views
  • 0 replies
  • 2 likes

New Releases Tab Only Shows Releases in the Past Month

I've noticed that the New Releases tab no longer allows 'continuous scrolling'. I used to be able to see music from a few months back and was able to catch up in artists I liked or discover new music. Now it only shows me three weeks worth of new rel...

Newbie

I've noticed that the New Releases tab no longer allows 'continuous scrolling'. I used to be able to see music from a few months back and was able to catch up in artists I liked or discover new music...

606 Views

0 replies

0 likes

  • 606 Views
  • 0 replies
  • 0 likes

Spotify Skipping songs on web player and desktop application

PlanPremiumCountry DeviceMacbook air 2016 Operating System(Windows 10,etc.) My Question or IssueSpotify keeps skipping songs on the desktop and web players(chrome and firefox). This is very frustrating and I am very close to canceling my subscription...

Newbie

Plan Premium Country   Device Macbook air 2016  Operating System (Windows 10,etc.)   My Question or Issue Spotify keeps skipping songs on the desktop and web players(chrome a...

RobynHode

Newbie

457 Views

1 replies

0 likes

Skipping all songs
  • 457 Views
  • 1 replies
  • 0 likes

Song can't play with a Logitech G headset

PlanPremiumCountryIndonesiaOperating SystemWindows 10 My Question or IssueWhenever I open spotify with my G430 headset plugged in, the songs just won't play. The songs just freezes and the album cover dissapears, and when I closed the app, unplugged ...

Newbie

Plan Premium Country Indonesia Operating System Windows 10   My Question or Issue Whenever I open spotify with my G430 headset plugged in, the songs just won't play. The songs just freez...

862 Views

0 replies

2 likes

  • 862 Views
  • 0 replies
  • 2 likes

Spotify deleting Local Files Sources on Windows

I'm currently listening on the Windows 10 version of Spotify, I have a premium plan and I've been listening for a while. Yesterday I wanted to listen to my local files but found out that most of them were grayed out for some reason. Turns out that th...

Casual Listener

I'm currently listening on the Windows 10 version of Spotify, I have a premium plan and I've been listening for a while. Yesterday I wanted to listen to my local files but found out that most of them...

244 Views

0 replies

0 likes

  • 244 Views
  • 0 replies
  • 0 likes

Solved!! Spotify needs repair - Windows 10 Store

PlanPremiumCountryINDONESIA.DeviceDESKTOPOperating SystemWindows 10. My Question or IssueCan not open/play Spotify, pop up came and asked to open Windows Store, and there said need repair. But after repair, reset, even uninstall & re-install, still c...

Regular

  Plan Premium Country INDONESIA. Device DESKTOP Operating System Windows 10.   My Question or Issue Can not open/play Spotify, pop up came and asked to open Windows Store, and t...

Nico

Community Legend

2541 Views

9 replies

0 likes

  • 2541 Views
  • 9 replies
  • 0 likes