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Why does Spotify play music but nothing is heard?

Why does Spotify play music but nothing is heard?

Plan

Free

Country

Italy

Device

Dekstop

Operating System

Windows 10

 

My Question or Issue

When I want to play any song it starts but I don't hear anything.

I have uninstalled and installed Spotify again but nothing has changed. 

I also checked the settings but it all seemed fine.

Please help me!! Thanks

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