Help Wizard

Step 1

NEXT STEP

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Forum Posts

Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Start Jam Menu - Desktop App.png Queue Right Sidebar.png
  • Spotify Star
  • Spotify Star
  • Don_D
  • Music Fan
  • 33620 Views
  • 72 replies
  • 24 likes
  • 33620 Views
  • 72 replies
  • 24 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

  • Spotify Star
  • Spotify Star
  • pat_lafont
  • Casual Listener
  • 63265 Views
  • 263 replies
  • 21 likes
  • 63265 Views
  • 263 replies
  • 21 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Sidebar Tips.png Desktop Sidebar Compact View.png Compact Layout.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 3972 Views
  • 1 replies
  • 6 likes
  • 3972 Views
  • 1 replies
  • 6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 143823 Views
  • 0 replies
  • 26 likes
  • Mac
    Windows
  • 143823 Views
  • 0 replies
  • 26 likes

Spotify won't play, multiple devices

PlanPremiumCountry USADeviceWindows 10 (multiple systems), AndroidOperating SystemWindows 10 (multiple systems), Android My Question or IssueAs of this morning, I can't use spotify on any device. If I attempt to listen to a specific song, it doesn't ...

  • Regular
  • Plan Premium Country  USA Device Windows 10 (multiple systems), Android Operating System Windows 10 (multiple systems), Android   My Question or Issue As of this morning, I can't ...
  • Greybird
  • Regular
  • 242 Views
  • 1 replies
  • 0 likes
  • 242 Views
  • 1 replies
  • 0 likes

Solved!! Can't play any song

Hello, around 2 weeks ago (or 1), my spotify started going a little crazy. I could only play songs from my favorite songs. If i tried something that wasnt in my library, it would have a black cd and wouldnt play. Only way that i could play that song ...

  • Casual Listener
  • Hello, around 2 weeks ago (or 1), my spotify started going a little crazy. I could only play songs from my favorite songs. If i tried something that wasnt in my library, it would have a black cd and ...
  • roybreaker
  • Casual Listener
  • 394 Views
  • 2 replies
  • 0 likes
  • 394 Views
  • 2 replies
  • 0 likes

No funciona el buscador de música

mi Spotify falla al intentar buscar musicaPlanPremiumCountry MexicoDevicehp elite X3Operating Systemwindows phone 10 My Question or Issue no funciona el buscador de musica... siempre me dice que intente con otras palabras

  • Newbie
  • mi Spotify falla al intentar buscar musica Plan Premium Country  Mexico Device hp elite X3 Operating System windows phone 10   My Question or Issue  no funciona el buscador ...
  • Flaconacho
  • Newbie
  • 2453 Views
  • 1 replies
  • 2 likes
  • 2453 Views
  • 1 replies
  • 2 likes

Solved!! I can't play any music

PlanFreeCountry PolandDevicePCOperating SystemWindows 10 My Question or IssueI can't play ant music. I tried wverything - reinstalls actually i did everything form this https://community.spotify.com/t5/Desktop-Mac/My-spotify-won-t-play-anything/td-p/...

  • Newbie
  •   Plan Free Country  Poland Device PC Operating System Windows 10   My Question or Issue I can't play ant music. I tried wverything - reinstalls actually i did everything fo...
  • Mantisentil
  • Community Legend
  • 391 Views
  • 1 replies
  • 1 likes
  • 391 Views
  • 1 replies
  • 1 likes

Friend Activity Frozen

PlanFree/PremiumCountry: USA DeviceMacbook Pro late 2013 and iMac 2014 Operating SystemMac Mojave My Question or IssueFriend Activity is frozen on both my computers using the app (mac laptop and desktop at work). It's been frozen for at least two day...

  • Casual Listener
  •   Plan Free/Premium Country: USA   Device Macbook Pro late 2013 and iMac 2014  Operating System Mac Mojave   My Question or Issue Friend Activity is frozen on both my c...
  • Mantisentil
  • Community Legend
  • 1345 Views
  • 2 replies
  • 1 likes
  • 1345 Views
  • 2 replies
  • 1 likes

Solved!!Superuser Contribution Spotify Won't Play Anything on my Computer, PC App and Web Player don't Work

Plan PremiumFree/PremiumCountry USA Device Asus ROG Windows 10 LaptopOperating System Windows 10 My Question or Issue I've seen that other people are having this problem as well, but I'd like to make my own thread for it. Ever since yesterday, Spotif...

  • Newbie
  • Plan Premium Free/Premium Country USA   Device Asus ROG Windows 10 Laptop Operating System Windows 10   My Question or Issue  I've seen that other people are having this proble...
  • Guido
  • Spotify Legend
  • 1551 Views
  • 2 replies
  • 1 likes
  • 1551 Views
  • 2 replies
  • 1 likes

Solved!! All of my music has disapear

I don't know where my music his gone.. PlanPremiumCountry FranceOperating SystemWindows 10Spotify VersionDesktop

  • Casual Listener
  • I don't know where my music his gone..   Plan Premium Country  France Operating System Windows 10 Spotify Version Desktop 
  • Reiika
  • Casual Listener
  • 569 Views
  • 6 replies
  • 1 likes
  • 569 Views
  • 6 replies
  • 1 likes

No song is playing on desktop

If I start a playlist or song from the windows 10 desktop app, no song can't be played. It jumps from track to track without playing. If I start from android and hand over to the desktop ist works. Any ideas? Thanks...

  • Music Fan
  • If I start a playlist or song from the windows 10 desktop app, no song can't be played. It jumps from track to track without playing. If I start from android and hand over to the desktop ist works. A...
  • masterofsound
  • Music Fan
  • 1344 Views
  • 12 replies
  • 2 likes
  • 1344 Views
  • 12 replies
  • 2 likes

I can not hear anything on Spotify on windows 10 desktop.

- I can only listen to music on my cell phone.- I play spotify online and no music plays, not even playlists.- I downloaded the program and no music plays either.- I've already updated all the drivers. Help please?

  • Newbie
  • - I can only listen to music on my cell phone. - I play spotify online and no music plays, not even playlists. - I downloaded the program and no music plays either. - I've already updated all the ...
  • Mantisentil
  • Community Legend
  • 279 Views
  • 3 replies
  • 0 likes
  • 279 Views
  • 3 replies
  • 0 likes

Solved!! No Music Available

Hey so im on my computer and trying to listen to spotify as i game. problem is no music is showing up. i can search for songs but i cant listen to saved playlists cause apparently there is no such thing as music. anyway to fix this?

  • Casual Listener
  •   Hey so im on my computer and trying to listen to spotify as i game. problem is no music is showing up. i can search for songs but i cant listen to saved playlists cause apparently there ...
  • HeyItsNoki
  • Casual Listener
  • 2630 Views
  • 4 replies
  • 1 likes
  • 2630 Views
  • 4 replies
  • 1 likes

Can't play any songs on desktop app

I have Windows 10, and everytime i try to play a song it's just stuck loading. My playlists are completely empty and takes ages to load. In the bottom left where the album cover is supposed to be, it's just a black vinyl thing. Every song I've tried ...

  • Newbie
  • I have Windows 10, and everytime i try to play a song it's just stuck loading. My playlists are completely empty and takes ages to load. In the bottom left where the album cover is supposed to be, it...
  • Mantisentil
  • Community Legend
  • 248 Views
  • 1 replies
  • 0 likes
  • 248 Views
  • 1 replies
  • 0 likes

Solved!! I do not get any songs, even in the official playlist

uninstall the application many times, delete the cache and nothing happens, any idea of ​​how to fix itPlanPremium DevicePc Operating SystemWindows 10

  • Newbie
  • uninstall the application many times, delete the cache and nothing happens, any idea of ​​how to fix it Plan Premium  Device Pc  Operating System Windows 10      
  • Mantisentil
  • Community Legend
  • 235 Views
  • 1 replies
  • 0 likes
  • 235 Views
  • 1 replies
  • 0 likes

Spotify stops playing randomly on PC

PlanPremiumCountry UKDevicePCOperating SystemWin 10 My Question or IssueSpotify will play anything between 3-50 songs (varies every time) and will just stop playing audio but song keeps running, I am unable to pause or skip and it requires "End Task"...

  • Casual Listener
  •   Plan Premium Country  UK Device PC Operating System Win 10  My Question or Issue Spotify will play anything between 3-50 songs (varies every time) and will just stop playin...
  • mrambiguous
  • Casual Listener
  • 36950 Views
  • 6 replies
  • 6 likes
  • 36950 Views
  • 6 replies
  • 6 likes

I can't play new songs

I can't play any new songs on spotify for windows. I've uninstalled and installed atleast 5 times now. Any song outside of a playlist before this occured will play. suggested too. Example: If I type up "Au/Ra Panic room" and click play. The provided ...

spotifgy.png
  • Casual Listener
  • I can't play any new songs on spotify for windows. I've uninstalled and installed atleast 5 times now. Any song outside of a playlist before this occured will play. suggested too. Example: If I type ...
  • gonzome
  • Casual Listener
  • 189 Views
  • 1 replies
  • 0 likes
  • 189 Views
  • 1 replies
  • 0 likes

Solved!! I cant play songs + all my playlists are empty

Well, i got Premium, and i cant play any songs, not even on spotify player on crome.My playlists are emptys now, and i cant play songs, I dont know what to do. Thx

  • Casual Listener
  • Well, i got Premium, and i cant play any songs, not even on spotify player on crome. My playlists are emptys now, and i cant play songs, I dont know what to do. Thx 🙂
  • Diegopv1807
  • Casual Listener
  • 421 Views
  • 2 replies
  • 0 likes
  • 421 Views
  • 2 replies
  • 0 likes

Windows 10 - Desktop App & Web Player doesn't play Music

PlanPremiumCountry USDeviceDesktop App & Web PlayerOperating SystemWindows 10 My Question or Issue Recently all the Albums I created & songs that I've saved disappeared, I can only see the Local Songs that I have but everything else is completely gon...

  • Regular
  • Plan Premium Country  US Device Desktop App & Web Player Operating System Windows 10   My Question or Issue   Recently all the Albums I created & songs that I've sav...
  • Rayler
  • Regular
  • 1072 Views
  • 2 replies
  • 0 likes
  • 1072 Views
  • 2 replies
  • 0 likes

Can only play my playlists

PlanFreeCountryUKDevicePCOperating SystemWindows 10Question or Issue I can't get anything but my playlists to play. No new music or anything.

  • Casual Listener
  • Plan Free Country UK Device PC Operating System Windows 10 Question or Issue  I can't get anything but my playlists to play. No new music or anything.
  • Robm60
  • Casual Listener
  • 309 Views
  • 2 replies
  • 0 likes
  • 309 Views
  • 2 replies
  • 0 likes

Superuser Contribution spotify swapping between songs

PlanPremiumCountrySwedenDeviceWindows PCOperating SystemWindows 10 My Question or Issue So for a while now my spotify have been acting extremely odd... (this happens multiple times a day) i always have my spotify running on my pc so i can listen to m...

  • Regular
  • Plan Premium Country Sweden Device Windows PC Operating System Windows 10   My Question or Issue  So for a while now my spotify have been acting extremely odd... (this happens mul...
  • Peter
  • Spotify Legend
  • 925 Views
  • 9 replies
  • 0 likes
  • 925 Views
  • 9 replies
  • 0 likes

Spotify Web player not working

PlanFreeCountry PolandDevicePersonal ComputerOperating SystemWindows 10 x64 My Question or Issue for the firs time in my life i tried to use the spotify web player [https://open.spotify.com] and all it shows is this (Screenshot), i tried clearing cac...

Screenshot_2.png
  • Regular
  • Plan Free Country  Poland Device Personal Computer Operating System Windows 10 x64   My Question or Issue  for the firs time in my life i tried to use the spotify web player ...
  • DDDloki
  • Regular
  • 273 Views
  • 1 replies
  • 0 likes
  • 273 Views
  • 1 replies
  • 0 likes

No song will pop up anywhere on Spotify on my pc!!!

PlanFreeCountry U.S.A.DevicePCOperating SystemWindows 10 My Question or Issue I've uninstalled spotify multiple times and still no songs will even pop up on my pc and i cant play anything even when I link my phone, and yes i have tried clean reseting...

  • Newbie
  • Plan Free Country  U.S.A. Device PC Operating System Windows 10   My Question or Issue  I've uninstalled spotify multiple times and still no songs will even pop up on my pc a...
  • Mantisentil
  • Community Legend
  • 224 Views
  • 1 replies
  • 1 likes
  • 224 Views
  • 1 replies
  • 1 likes