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Desktop (Windows)

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[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 139159 Views
  • 0 replies
  • 26 likes
  • Mac
    Windows
  • 139159 Views
  • 0 replies
  • 26 likes

FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
  • 54903 Views
  • 0 replies
  • 33 likes
  • Windows
  • 54903 Views
  • 0 replies
  • 33 likes

Superuser Contribution Quiet Song

PlanPremiumCountry GermanyDevicePCOperating SystemWindows 10 My Question or IssueEvery song I hear has the same volume, but this one specific song called "Gee" by "Girls' Generation". In comparison to every other song this one song is very very quiet...

  • Casual Listener
  •   Plan Premium Country  Germany Device PC Operating System Windows 10   My Question or Issue Every song I hear has the same volume, but this one specific song called "Gee" b...
  • Peter
  • Spotify Legend
  • 340 Views
  • 3 replies
  • 0 likes
  • 340 Views
  • 3 replies
  • 0 likes

Sorting No Longer Available

Plan PremiumCountry USA DeviceLaptopOperating SystemWindows 10 My Question or Issue When browsing through search results, I have always been able to sort the results by clicking a column heading (ie. Artist, Title). As of the past two weeks or so, I ...

  • Casual Listener
  • Plan Premium Country USA   Device Laptop Operating System Windows 10   My Question or Issue  When browsing through search results, I have always been able to sort the res...
  • dfinney23
  • Casual Listener
  • 621 Views
  • 6 replies
  • 12 likes
  • 621 Views
  • 6 replies
  • 12 likes

Ordem de playlists criadas

PlanFreeCountry BrasilDeviceDesktopOperating SystemWindows 8.1 My Question or Issue Olá, consigo definir a ordem de reprodução nas playlists que crio, arrastando e reorganizando as músicas, porém enfrento um problema que não consegui resolver.Em outr...

  • Casual Listener
  • Plan Free Country  Brasil Device Desktop Operating System Windows 8.1   My Question or Issue  Olá, consigo definir a ordem de reprodução nas playlists que crio, arrastando e ...
  • Bittencourt
  • Spotify Star
  • 357 Views
  • 3 replies
  • 0 likes
  • Desktop
  • 357 Views
  • 3 replies
  • 0 likes

Artists, Albums, Stations, Podcasts, Recently Played and Discover Weekly are empty.

PlanFree/PremiumCountry USDeviceLenovo Thinkpad T400/T420Operating SystemWindows 7/10 My Question or IssueSee attachment. The issue is fixed temporarily by reinstalling the app, but it comes back eventually. The issue started when I had premium but I...

  • Newbie
  • Plan Free/Premium Country  US Device Lenovo Thinkpad T400/T420 Operating System Windows 7/10   My Question or Issue See attachment. The issue is fixed temporarily by reinstalling ...
  • 179 Views
  • 0 replies
  • 0 likes
  • 179 Views
  • 0 replies
  • 0 likes

can't report a playlist with offensive title

CountryFrance Operating SystemWindows 7 My Question or IssueWhen trying to report a playlist with an offensive title ("I don't like C**k S*ckers" in french) my browser opened with a report link to spotify support(link to the playlist: https://open.sp...

  • Casual Listener
  •  Country France   Operating System Windows 7    My Question or Issue When trying to report a playlist with an offensive title ("I don't like C**k S*ckers" in french) my bro...
  • Othli
  • Casual Listener
  • 592 Views
  • 2 replies
  • 0 likes
  • offensive
    Playlist
    report
    support
  • 592 Views
  • 2 replies
  • 0 likes

Songs Liked by Artist

Is there a way to see what songs you have liked by a specific artist? When I click on an artists name and go to their profile, at the top you always see the Popular section. What about a section for songs that you've liked by them? I can't seem to fi...

  • Casual Listener
  •  Is there a way to see what songs you have liked by a specific artist? When I click on an artists name and go to their profile, at the top you always see the Popular section. What about a sectio...
  • 175 Views
  • 0 replies
  • 0 likes
  • 175 Views
  • 0 replies
  • 0 likes

Your Time Capsule | Spotify

My Question or Issue:I was wondering how many hours of music do you need to listen to get the playlist “Your Time Capsule”?I have had my Spotify account for almost 1 month. PlanPremiumCountrySweden Device[iPad 2017, Samsung Galaxy S7 Edge, Windows 10...

  • Newbie
  • My Question or Issue: I was wondering how many hours of music do you need to listen to get the playlist “Your Time Capsule”? I have had my Spotify account for almost 1 month.   Plan Premium...
  • acroson0623
  • Casual Listener
  • 353 Views
  • 1 replies
  • 0 likes
  • Playlists
    Spotify
  • 353 Views
  • 1 replies
  • 0 likes

Can't add songs to playlist nor play from search

PlanPremiumCountry SingaporeDevicePcOperating SystemWindows 10 My Question or Issue Hi recently like today when i search a song, for example solo by jennie. I see the song there but when i click on play nothing happens. Then i tried to right click an...

  • Newbie
  • Plan Premium Country  Singapore Device Pc Operating System Windows 10   My Question or Issue  Hi recently like today when i search a song, for example solo by jennie. I see t...
  • raina_the_rogue
  • Regular
  • 206 Views
  • 1 replies
  • 0 likes
  • 206 Views
  • 1 replies
  • 0 likes

samsung galaxy watch

PlanFreeCountry CanadaDevice(Samsung S8)My Question or Issue So, I am not able to log in to my free account of spotify in Samsung galaxy watch. I always take me to upgrade your plan screen when tried to login. As per this link, I should be able to us...

  • Newbie
  • Plan Free Country  Canada Device (Samsung S8) My Question or Issue  So, I am not able to log in to my free account of spotify in Samsung galaxy watch. I always take me to upgrade you...
  • 109 Views
  • 0 replies
  • 1 likes
  • 109 Views
  • 0 replies
  • 1 likes

Frequently "Can't play current song" when going to the next song in an album.

More often than not when I am listening to a Playlist or Album on my PC the next song fails to play. I get the typical blue "Can't play current song" prompt. Hitting Skip or Play resolves the issue but it is VERY frustrating. I have already tried tur...

  • Newbie
  • More often than not when I am listening to a Playlist or Album on my PC the next song fails to play. I get the typical blue "Can't play current song" prompt.  Hitting Skip or Play resolves the i...
  • 238 Views
  • 0 replies
  • 2 likes
  • playback
    Playback Failed
    Windows
  • 238 Views
  • 0 replies
  • 2 likes

windows desktop app very slow

everytime i start the desktop app on windows 10, my computer tells me the app isnt responding, then it starts up. the desktop app is also really slow and yes i have reinstalled it and still have the same problems

  • Roadie
  • everytime i start the desktop app on windows 10, my computer tells me the app isnt responding, then it starts up. the desktop app is also really slow and yes i have reinstalled it and still have the ...
  • 250 Views
  • 0 replies
  • 0 likes
  • 250 Views
  • 0 replies
  • 0 likes

Solved!! Web Player Doesn't Play Any Songs

PlanFreeCountryUnited KingdomDevicePCOperating SystemWindows 10 My Question or Issue When I use web player it doesn't play any songs, I have flushed my DNS and deleted my cookies as well as trying a different account and a differetn web browser.

  • Casual Listener
  •   Plan Free Country United Kingdom Device PC Operating System Windows 10   My Question or Issue  When I use web player it doesn't play any songs, I have flushed my DNS and d...
  • jackjackxdman
  • Casual Listener
  • 438 Views
  • 2 replies
  • 1 likes
  • 438 Views
  • 2 replies
  • 1 likes

Solved!! Spotify wont play songs ive never played before

PlanPremium Operating SystemWindows 10 Spotify wont play some songs ive never played before.Screenshot is an album by mastodon added to my queue, and im not able to play any of these songs. I am a premium user and this only happens on desktop. Reinst...

  • Casual Listener
  • Plan Premium     Operating System Windows 10   Spotify wont play some songs ive never played before. Screenshot is an album by mastodon added to my queue, and im not able to pl...
  • novaonkova
  • Casual Listener
  • 345 Views
  • 3 replies
  • 2 likes
  • 345 Views
  • 3 replies
  • 2 likes

Web player doesn't play

PlanFreeCountry USOperating SystemWindows 10 Web player won't play anything. Might be school filter, but it's not a problem with my phone. I uninstalled the app from my phone and it still isn't working.

  • Newbie
  • Plan Free Country  US Operating System Windows 10   Web player won't play anything. Might be school filter, but it's not a problem with my phone. I uninstalled the app from my phone ...
  • RyanL23
  • Newbie
  • 277 Views
  • 4 replies
  • 2 likes
  • 277 Views
  • 4 replies
  • 2 likes

added playlists to account which i dont belong

PlanFreeCountry TurkeyDeviceHp Envy 14 NotebookOperating SystemWindows 10 My Question or Issue mysteriously added playlists to my account i definitely didn't add before. I deleted them and after few days later some other playlists added again. they d...

  • Casual Listener
  • Plan Free Country  Turkey Device Hp Envy 14 Notebook Operating System Windows 10   My Question or Issue  mysteriously added playlists to my account i definitely didn't add be...
  • eserkelleci
  • Casual Listener
  • 229 Views
  • 2 replies
  • 0 likes
  • not belonged
    Playlist
  • 229 Views
  • 2 replies
  • 0 likes

Spotify stockt - Youtube, iTunes o.ä. nicht

PlanPremiumCountryGermany Device(Desktop PC)Operating System(Windows 10) My Question or IssueHallo, mein Spotify Premium Family stockt alle 30sek für eine kurze Zeit und läuft dann weiter. Die neuste Version habe ich geladen - auch kein Unterschied. ...

  • Newbie
  • Plan Premium Country Germany   Device (Desktop PC) Operating System (Windows 10)   My Question or Issue Hallo,  mein Spotify Premium Family stockt alle 30sek für...
  • RockstarFischer
  • Composer
  • 191 Views
  • 1 replies
  • 0 likes
  • 191 Views
  • 1 replies
  • 0 likes

New songs won't show up in queue

PlanPremiumCountry USADeviceDesktop PCOperating SystemWindows 10 My Question or Issue A few days ago I added a lot of new songs to my playlist, but none of them will show up in the queue no matter how many times I re-shuffle it.

  • Casual Listener
  • Plan Premium Country  USA Device Desktop PC Operating System Windows 10   My Question or Issue  A few days ago I added a lot of new songs to my playlist, but none of them wil...
  • wes33
  • Casual Listener
  • 439 Views
  • 2 replies
  • 1 likes
  • 439 Views
  • 2 replies
  • 1 likes

Solved!! "Hmm, the Friend Feed failed to load."

PlanPremiumCountry United StatesDeviceDesktopOperating SystemWindows 10 My Question or Issue My friend feed hasnt been working for a little more than a month now. I reinstalled spotify and it fixed it but now it doesnt work again.

  • Casual Listener
  • Plan Premium Country  United States Device Desktop Operating System Windows 10   My Question or Issue  My friend feed hasnt been working for a little more than a month now. I...
  • lucasubrani
  • Newbie
  • 21824 Views
  • 22 replies
  • 4 likes
  • 21824 Views
  • 22 replies
  • 4 likes

Puts on 'shuffle mode' but it displays a whole other song than it's playing on ps4

Hello! When i'm playing on my Playstation 4, i'm connecting to spotify through the Desktop application without no problems. I put on a song, and enable the 'shuffle mode', but when i do that it displays another kind of song, than the song it's curren...

  • Casual Listener
  • Hello!   When i'm playing on my Playstation 4, i'm connecting to spotify through the Desktop application without no problems. I put on a song, and enable the 'shuffle mode', but when i do that...
  • 194 Views
  • 0 replies
  • 0 likes
  • 194 Views
  • 0 replies
  • 0 likes