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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

84516 Views

40 replies

68 likes

  • 84516 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

OscarDC

Moderator

800610 Views

505 replies

64 likes

  • 800610 Views
  • 505 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

ethan989

Visitor

25091 Views

26 replies

7 likes

  • 25091 Views
  • 26 replies
  • 7 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3130 Views

0 replies

4 likes

  • 3130 Views
  • 0 replies
  • 4 likes

Spotify playlists in my app are in Dutch while set-up language is french.

PlanPremiumCountry : Belgium (Dutch and french are the spoken languages) DeviceDELL LATITUDE E5570Operating SystemWindows 10 Professionnel My Question or Issue Hello All,I live in Belgium where it has two main languages : Dutch and french. I use Spot...

Newbie

Plan Premium Country : Belgium (Dutch and french are the spoken languages)     Device DELL LATITUDE E5570 Operating System Windows 10 Professionnel   My Question or Issue &n...

550 Views

0 replies

0 likes

dutch
French
language
settings
  • 550 Views
  • 0 replies
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My spotify doesn't show up daily mix.

PlanPremiumCountryCHINADevicePCOperating SystemWIN10 My Question or Issuei've been use this for 17days, until today it does not show up daily mix, i try to some solution on the forum, but seems like not useful for me .Can you guys check my account se...

Casual Listener

  Plan Premium Country CHINA Device PC Operating System WIN10   My Question or Issue i've been use this for 17days, until today it does not show up daily mix, i try to some solut...

ardacebi

Composer

1015 Views

4 replies

0 likes

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  • 4 replies
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Solved!! Can't play some songs

Hello, I hope this is the right place to ask. So I basically bought Spotify Premium a few days ago and everything was perfectly working. But now, there are some songs I cant play which I was able to listen to yesterday? I posted a screenshot of an al...

Casual Listener

Hello,   I hope this is the right place to ask. So I basically bought Spotify Premium a few days ago and everything was perfectly working. But now, there are some songs I cant play which I was...

shpindler187

Casual Listener

692 Views

1 replies

0 likes

  • 692 Views
  • 1 replies
  • 0 likes

Not syncing from PC to Phone

PlanPremiumCountryUKDeviceGalaxy S10+ and Echo DotOperating SystemWindows 10 My Question or IssueHi, Any song I add to my spotify from my phone saves like normal but these changes are not reflected on my PC. Its like looking at 2 versions of my libra...

Casual Listener

Plan Premium Country UK Device Galaxy S10+ and Echo Dot Operating System Windows 10   My Question or Issue Hi,   Any song I add to my spotify from my phone saves like normal but...

684 Views

0 replies

8 likes

Not syncing
Sync issue
  • 684 Views
  • 0 replies
  • 8 likes

"I don't like this song/artist" missing when listening to Discover Weekly playlist on web player

PlanPremiumCountryUSADeviceDell Optiplex 9020Operating SystemWindows 10 I normally use the Android app on my Note 9 to listen to music, but I decided to use the web player for the first time today. I noticed that, while listening to my Discover Weekl...

Casual Listener

Plan Premium Country USA Device Dell Optiplex 9020 Operating System Windows 10   I normally use the Android app on my Note 9 to listen to music, but I decided to use the web player for ...

322 Views

0 replies

0 likes

  • 322 Views
  • 0 replies
  • 0 likes

Missing: Like and Dislike buttons

PlanPremiumCountryUK DevicePCOperating SystemWin 10Spotify 1.1.4.197.g92d52c4f My Question or IssueLike & Dislike buttons missing from daily mix and I need them as Spotify plays some utter rubbish that I would never listen to.

Regular

Plan Premium Country UK   Device PC Operating System Win 10 Spotify 1.1.4.197.g92d52c4f   My Question or Issue Like & Dislike buttons missing from daily mix and I need ...

Sebasty

Community Legend

767 Views

4 replies

2 likes

  • 767 Views
  • 4 replies
  • 2 likes

Spotify don't play music

PlanPremiumCountryItalyDeviceNotebookOperating SystemWindows 10My Question or IssueWhy does this happen?And how i can solve this **bleep**in problem? I've tried to unistall and reinstall the application but the problem persist. 10€/month and nothing ...

Casual Listener

Plan Premium Country Italy Device Notebook Operating System Windows 10 My Question or Issue Why does this happen? And how i can solve this **bleep**in problem?   I've tried to unista...

Sebasty

Community Legend

784 Views

3 replies

0 likes

don't play
don't play song
Help
problem
  • 784 Views
  • 3 replies
  • 0 likes

Local files still wont work

Prenium accesswindows 10AustraliaMy local files still wont play only 1 song is available from the whole albumI also have an Iphone app which also shows the same availabilityI have my local files authorised in settings I have reinstalled both apps on ...

Casual Listener

Prenium access windows 10 Australia My local files still wont play only 1 song is available from the whole album I also have an Iphone app which also shows the same availability I have my local ...

agnesness

Casual Listener

725 Views

3 replies

0 likes

  • 725 Views
  • 3 replies
  • 0 likes

Impossible to play new music just has released on Windows only

PremiumCountryBelgiumDeviceWindowsOperating SystemWindows 10 My Question or Issue It's simple ! (sorry for my bad english i do my best) When i save a new music just released on my phone i can listen to this music but if i go in my library on my pc th...

Casual Listener

Premium Country Belgium Device Windows Operating System Windows 10   My Question or Issue   It's simple ! (sorry for my bad english i do my best)   When i save a new music ...

FabHnr

Casual Listener

549 Views

1 replies

1 likes

  • 549 Views
  • 1 replies
  • 1 likes

At particular window size the friends activity scrolling animation is broken

PlanPremiumCountryUSDevice(PC)Operating System(Windows 10) My Question or Issue Brief description of the issue: At particular window size the friends activity scrolling animation is broken.Steps to reproduce the issue:Resize app window to such size t...

Regular

Plan Premium Country US Device (PC) Operating System (Windows 10)   My Question or Issue   Brief description of the issue: At particular window size the friends activity scrollin...

574 Views

0 replies

0 likes

  • 574 Views
  • 0 replies
  • 0 likes

Solution: Window 10 Freeze by opening Spotify

This have driven me insane, and I have wasted hours & hours>Can seem to post/ answer on the Topic posted before BUT NONE of those answers work for me. However, the below did work, so maybe it can for you too;Really simple !Click on Start W10 bottom l...

Casual Listener

This have driven me insane, and I have wasted hours & hours> Can seem to post/ answer on the Topic posted before BUT NONE of those answers work for me. However, the below did work, so maybe i...

563 Views

0 replies

0 likes

frozen
Windows 10
  • 563 Views
  • 0 replies
  • 0 likes

Album is on your service but music is greyed out

My Question or Issue On your service i found this album called elysium by a german deathcore band called mortuary, but all of the songs are unable to be played. i tried using a vpn to change my ip address to a german one, japanese one, etc but the so...

Visitor

My Question or Issue   On your service i found this album called elysium by a german deathcore band called mortuary, but all of the songs are unable to be played. i tried using a vpn to change...

406 Views

0 replies

0 likes

  • 406 Views
  • 0 replies
  • 0 likes

Weird artists showing up on Recently Played

PlanPremiumCountryBrazilDeviceAcer laptopOperating SystemWindows 10My Question or IssueA weird (and kinda messed up) artist is showing up on my recently played artists. I'm 100% sure I have never listened to them and it's bumming me out to see it on ...

Casual Listener

Plan Premium Country Brazil Device Acer laptop Operating System Windows 10 My Question or Issue A weird (and kinda messed up) artist is showing up on my recently played artists. I'm 100% sur...

Bittencourt

Spotify Star

661 Views

3 replies

0 likes

  • 661 Views
  • 3 replies
  • 0 likes

N/A

N/A

Newbie

N/A

felipecaldeira_

Newbie

3519 Views

1 replies

4 likes

Sound Quality
  • 3519 Views
  • 1 replies
  • 4 likes

Solved!! Can't search any Artist and see their top hits and albums? What happened?

PlanPremiumCountryUSDevicesiPhone 7 on 12.2 / Thinkpad on Windows 7 ProOperating SystemiOS 12.2 / Windows 7 Pro The whole interface seems to have changed (regardless of the device or OS I'm using). When I search an artist, I don't see results for Art...

Casual Listener

Plan Premium Country US Devices iPhone 7 on 12.2 / Thinkpad on Windows 7 Pro Operating System iOS 12.2  / Windows 7 Pro   The whole interface seems to have changed (regardless of t...

88Keys88Keys

Casual Listener

4483 Views

3 replies

0 likes

artists
Interface
Search
  • 4483 Views
  • 3 replies
  • 0 likes

les musiques refusent de jouer

PlanFreeCountryCanadaDevice Operating SystemWindows 10 My Question or Issuebonjour, aujourd'**bleep** spotify refusait de faire jouer mes musiques en me donnant le message soivant: spotify ne peut pas faire jouer ceci en ce moment. si vous possédez u...

Newbie

Plan Free Country Canada Device   Operating System Windows 10   My Question or Issue bonjour, aujourd'**bleep** spotify refusait de faire jouer mes musiques en me donnant le messa...

485 Views

0 replies

0 likes

  • 485 Views
  • 0 replies
  • 0 likes

Can't load spotify anymore

PlanPremiumCountryCanada DevicePCOperating System Windows 7 My Question or IssuePOP UP"""computer does not have enough memory and disk space (but IT DOES!) please close programs and delete some files (which I have done) and retry. And I have retried ...

Regular

  Plan Premium Country Canada   Device PC Operating System  Windows 7   My Question or Issue POP UP"""computer does not have enough memory and disk space (but IT DOES!...

_hvf-jg2c7lbg

Regular

732 Views

4 replies

0 likes

  • 732 Views
  • 4 replies
  • 0 likes

Webplayer not working, 401 error - Failed to load Resource

Hello, I bought me a new notebook with Windows 10 and wanted to play music from the webplayer.But it always appeared "oops, something went wrong". I tried it with many browsers:Chrome, Edge and Firefox. All have the same problem. I went to Developer ...

Casual Listener

Hello,  I bought me a new notebook with Windows 10 and wanted to play music from the webplayer. But it always appeared "oops, something went wrong". I tried it with many browsers: Chrome, Edg...

Nico

Community Legend

1559 Views

3 replies

1 likes

  • 1559 Views
  • 3 replies
  • 1 likes

Friend Feed Is Missing

PlanPremiumCountry DeviceLaptopOperating SystemWindows 10 My Question or IssueOnce again, the friend feed is missing. Instead of seeing what my friends are listening to, all I see is "See what your friends are listening to" I've already reinstalled t...

Regular

Plan Premium Country   Device Laptop Operating System Windows 10   My Question or Issue Once again, the friend feed is missing.  Instead of seeing what my friends are listeni...

A_Musicophile

Community Legend

589 Views

1 replies

1 likes

  • 589 Views
  • 1 replies
  • 1 likes

Solved!! promotions

Plan PremiumCountryCanadaDeviceLenovo ideapad320Operating System Windows 10 I have premium account that I paid for a full year instead of 9.99 per month and Spotify tells ms I am not eligible for the free google mini promotion - why

Visitor

  Plan  Premium Country Canada Device Lenovo ideapad320 Operating System  Windows 10   I have premium account that I paid for a full year instead of 9.99 per month and S...

user-removed

Not applicable

1418 Views

2 replies

0 likes

  • 1418 Views
  • 2 replies
  • 0 likes