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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

83048 Views

40 replies

68 likes

  • 83048 Views
  • 40 replies
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Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

787990 Views

503 replies

64 likes

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Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

iyoran

Newbie

21754 Views

22 replies

6 likes

  • 21754 Views
  • 22 replies
  • 6 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2985 Views

0 replies

4 likes

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Local files still wont work

Prenium accesswindows 10AustraliaMy local files still wont play only 1 song is available from the whole albumI also have an Iphone app which also shows the same availabilityI have my local files authorised in settings I have reinstalled both apps on ...

Casual Listener

Prenium access windows 10 Australia My local files still wont play only 1 song is available from the whole album I also have an Iphone app which also shows the same availability I have my local ...

agnesness

Casual Listener

715 Views

3 replies

0 likes

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Impossible to play new music just has released on Windows only

PremiumCountryBelgiumDeviceWindowsOperating SystemWindows 10 My Question or Issue It's simple ! (sorry for my bad english i do my best) When i save a new music just released on my phone i can listen to this music but if i go in my library on my pc th...

Casual Listener

Premium Country Belgium Device Windows Operating System Windows 10   My Question or Issue   It's simple ! (sorry for my bad english i do my best)   When i save a new music ...

FabHnr

Casual Listener

547 Views

1 replies

1 likes

  • 547 Views
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  • 1 likes

At particular window size the friends activity scrolling animation is broken

PlanPremiumCountryUSDevice(PC)Operating System(Windows 10) My Question or Issue Brief description of the issue: At particular window size the friends activity scrolling animation is broken.Steps to reproduce the issue:Resize app window to such size t...

Regular

Plan Premium Country US Device (PC) Operating System (Windows 10)   My Question or Issue   Brief description of the issue: At particular window size the friends activity scrollin...

573 Views

0 replies

0 likes

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Solution: Window 10 Freeze by opening Spotify

This have driven me insane, and I have wasted hours & hours>Can seem to post/ answer on the Topic posted before BUT NONE of those answers work for me. However, the below did work, so maybe it can for you too;Really simple !Click on Start W10 bottom l...

Casual Listener

This have driven me insane, and I have wasted hours & hours> Can seem to post/ answer on the Topic posted before BUT NONE of those answers work for me. However, the below did work, so maybe i...

561 Views

0 replies

0 likes

frozen
Windows 10
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Album is on your service but music is greyed out

My Question or Issue On your service i found this album called elysium by a german deathcore band called mortuary, but all of the songs are unable to be played. i tried using a vpn to change my ip address to a german one, japanese one, etc but the so...

Visitor

My Question or Issue   On your service i found this album called elysium by a german deathcore band called mortuary, but all of the songs are unable to be played. i tried using a vpn to change...

406 Views

0 replies

0 likes

  • 406 Views
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  • 0 likes

Weird artists showing up on Recently Played

PlanPremiumCountryBrazilDeviceAcer laptopOperating SystemWindows 10My Question or IssueA weird (and kinda messed up) artist is showing up on my recently played artists. I'm 100% sure I have never listened to them and it's bumming me out to see it on ...

Casual Listener

Plan Premium Country Brazil Device Acer laptop Operating System Windows 10 My Question or Issue A weird (and kinda messed up) artist is showing up on my recently played artists. I'm 100% sur...

Bittencourt

Spotify Star

661 Views

3 replies

0 likes

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  • 3 replies
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N/A

N/A

Newbie

N/A

felipecaldeira_

Newbie

3504 Views

1 replies

4 likes

Sound Quality
  • 3504 Views
  • 1 replies
  • 4 likes

Solved!! Can't search any Artist and see their top hits and albums? What happened?

PlanPremiumCountryUSDevicesiPhone 7 on 12.2 / Thinkpad on Windows 7 ProOperating SystemiOS 12.2 / Windows 7 Pro The whole interface seems to have changed (regardless of the device or OS I'm using). When I search an artist, I don't see results for Art...

Casual Listener

Plan Premium Country US Devices iPhone 7 on 12.2 / Thinkpad on Windows 7 Pro Operating System iOS 12.2  / Windows 7 Pro   The whole interface seems to have changed (regardless of t...

88Keys88Keys

Casual Listener

4474 Views

3 replies

0 likes

artists
Interface
Search
  • 4474 Views
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les musiques refusent de jouer

PlanFreeCountryCanadaDevice Operating SystemWindows 10 My Question or Issuebonjour, aujourd'**bleep** spotify refusait de faire jouer mes musiques en me donnant le message soivant: spotify ne peut pas faire jouer ceci en ce moment. si vous possédez u...

Newbie

Plan Free Country Canada Device   Operating System Windows 10   My Question or Issue bonjour, aujourd'**bleep** spotify refusait de faire jouer mes musiques en me donnant le messa...

478 Views

0 replies

0 likes

  • 478 Views
  • 0 replies
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Can't load spotify anymore

PlanPremiumCountryCanada DevicePCOperating System Windows 7 My Question or IssuePOP UP"""computer does not have enough memory and disk space (but IT DOES!) please close programs and delete some files (which I have done) and retry. And I have retried ...

Regular

  Plan Premium Country Canada   Device PC Operating System  Windows 7   My Question or Issue POP UP"""computer does not have enough memory and disk space (but IT DOES!...

_hvf-jg2c7lbg

Regular

728 Views

4 replies

0 likes

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Webplayer not working, 401 error - Failed to load Resource

Hello, I bought me a new notebook with Windows 10 and wanted to play music from the webplayer.But it always appeared "oops, something went wrong". I tried it with many browsers:Chrome, Edge and Firefox. All have the same problem. I went to Developer ...

Casual Listener

Hello,  I bought me a new notebook with Windows 10 and wanted to play music from the webplayer. But it always appeared "oops, something went wrong". I tried it with many browsers: Chrome, Edg...

Nico

Community Legend

1548 Views

3 replies

1 likes

  • 1548 Views
  • 3 replies
  • 1 likes

Friend Feed Is Missing

PlanPremiumCountry DeviceLaptopOperating SystemWindows 10 My Question or IssueOnce again, the friend feed is missing. Instead of seeing what my friends are listening to, all I see is "See what your friends are listening to" I've already reinstalled t...

Regular

Plan Premium Country   Device Laptop Operating System Windows 10   My Question or Issue Once again, the friend feed is missing.  Instead of seeing what my friends are listeni...

A_Musicophile

Community Legend

585 Views

1 replies

1 likes

  • 585 Views
  • 1 replies
  • 1 likes

Solved!! promotions

Plan PremiumCountryCanadaDeviceLenovo ideapad320Operating System Windows 10 I have premium account that I paid for a full year instead of 9.99 per month and Spotify tells ms I am not eligible for the free google mini promotion - why

Visitor

  Plan  Premium Country Canada Device Lenovo ideapad320 Operating System  Windows 10   I have premium account that I paid for a full year instead of 9.99 per month and S...

user-removed

Not applicable

1381 Views

2 replies

0 likes

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Songs start not at beginning

Songs start not at beginning why? how to turn off this dj option i dont need it and i would like to lisent nusics at the begining like a movies please help

Casual Listener

Songs start not at beginning why? how to turn off this dj option i dont need it and i would like to lisent nusics at the begining like a movies   please help 

Bittencourt

Spotify Star

509 Views

3 replies

0 likes

  • 509 Views
  • 3 replies
  • 0 likes

I cant play some music on my PC

PlanPremiumCountryMexicoDevicePCOperating SystemWindows 7 and 8.1 My Quest ion or IssueI can´t play some songs on my computer since the last update. I haven't problems on my cellphone, but on my computer i can't play very songs. i need help.I Sorry f...

Newbie

Plan Premium Country Mexico Device PC Operating System Windows 7 and 8.1   My Quest ion or Issue I can´t play some songs on my computer since the last update.  I haven't problems...

Pavezz

Newbie

481 Views

1 replies

3 likes

  • 481 Views
  • 1 replies
  • 3 likes

Can't play Spotify on PC

PlanPremiumCountryIsraelDevicePCOperating SystemWindows 10My Question or IssueHello, I can't play any songs on spotify on my windows 10 pc, I can do that perfectly on my android phone, I've tried reinstalling Spotify and try to use both regular and w...

Regular

Plan Premium Country Israel Device PC Operating System Windows 10 My Question or Issue Hello, I can't play any songs on spotify on my windows 10 pc, I can do that perfectly on my android pho...

Bittencourt

Spotify Star

3448 Views

7 replies

0 likes

  • 3448 Views
  • 7 replies
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Dwie karty dźwiękowe

PlanPremiumCountryPolandDevicePCOperating SystemWindows 10 My Question or Issuemam w komputerze dwie karty dźwiękowe i chciał bym sie dowiedzieć jak zmusic spotyfy by grał tylko na jednej a nie jak zmieniam domyślną to i on soebie też zmienia

Newbie

  Plan Premium Country Poland Device PC Operating System Windows 10   My Question or Issue mam w komputerze dwie karty dźwiękowe i chciał bym sie dowiedzieć jak zmusic spotyfy by...

348 Views

0 replies

0 likes

  • 348 Views
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Solved!! Same song fragment repeats

PlanPremiumCountryUSDeviceDesktopOperating SystemWindows 10 My Question or IssueThe program is stuck on the same song fragment (which was not a song I'd ever heard before); when I change to another song or playlist, etc., Spotify reverts back to the ...

Newbie

Plan Premium Country US Device Desktop Operating System Windows 10   My Question or Issue The program is stuck on the same song fragment (which was not a song I'd ever heard before); w...

Nico

Community Legend

577 Views

1 replies

0 likes

  • 577 Views
  • 1 replies
  • 0 likes

Lost history and queue on force quit.

PlanFreeCountryUSOperating SystemWindows 10 My Question or IssueI use the Windows app, and any time the app is force closed, all data since I last opened the app is lost, including history and queue. The queue resets to what it was the last time I op...

Newbie

Plan Free Country US Operating System Windows 10   My Question or Issue I use the Windows app, and any time the app is force closed, all data since I last opened the app is lost, includi...

Nico

Community Legend

585 Views

1 replies

0 likes

  • 585 Views
  • 1 replies
  • 0 likes

Spotify installer stuck

PlanFreeCountryIsrael Operating SystemWindows 10 My Question or IssueEvery time I update Spotify, the installer just stayes there forever, untill I unsinall and install again Spotify. Tried to delete every trace of the program, still happening.The is...

Casual Listener

  Plan Free Country Israel   Operating System Windows 10   My Question or Issue Every time I update Spotify, the installer just stayes there forever, untill I unsinall and in...

2261 Views

0 replies

2 likes

  • 2261 Views
  • 0 replies
  • 2 likes