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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

83342 Views

40 replies

68 likes

  • 83342 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

790376 Views

503 replies

64 likes

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Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

iyoran

Newbie

22507 Views

22 replies

7 likes

  • 22507 Views
  • 22 replies
  • 7 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3012 Views

0 replies

4 likes

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Lost history and queue on force quit.

PlanFreeCountryUSOperating SystemWindows 10 My Question or IssueI use the Windows app, and any time the app is force closed, all data since I last opened the app is lost, including history and queue. The queue resets to what it was the last time I op...

Newbie

Plan Free Country US Operating System Windows 10   My Question or Issue I use the Windows app, and any time the app is force closed, all data since I last opened the app is lost, includi...

Nico

Community Legend

587 Views

1 replies

0 likes

  • 587 Views
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Spotify installer stuck

PlanFreeCountryIsrael Operating SystemWindows 10 My Question or IssueEvery time I update Spotify, the installer just stayes there forever, untill I unsinall and install again Spotify. Tried to delete every trace of the program, still happening.The is...

Casual Listener

  Plan Free Country Israel   Operating System Windows 10   My Question or Issue Every time I update Spotify, the installer just stayes there forever, untill I unsinall and in...

2262 Views

0 replies

2 likes

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BT Disconnected on Galaxy Watch

PlanPremiumCountryAustraliaDeviceGalaxy S9SoftwareAndroid 9 My Question or IssueI cannot get my Galaxy Watch to connect to Spotify on my phone. I keep getting the message 'BT Disconnected, check your connection'. Interesting, when I open Spotify on m...

Regular

Plan Premium Country Australia Device Galaxy S9 Software Android  9   My Question or Issue I cannot get my Galaxy Watch to connect to Spotify on my phone.  I keep getting the...

881 Views

0 replies

0 likes

  • 881 Views
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Playlist count mismatch between Windows and iOS

PlanPremiumCountryUSADeviceiPhone SE and PCOperating SystemiOS 12.2 and Windows 10 1809 My Question or IssueI have a playlist that on Windows shows that there are 1,833 songs in it. However, on iOS it says I have 1,842 songs. I'm wondering why there ...

Casual Listener

Plan Premium Country USA Device iPhone SE and PC Operating System iOS 12.2 and Windows 10 1809   My Question or Issue I have a playlist that on Windows shows that there are 1,833 songs...

360 Views

0 replies

1 likes

  • 360 Views
  • 0 replies
  • 1 likes

Ad will show up in box on the left side of Spotify but the ad will not play and spotify will not pla

Plan free spotifyFree/PremiumCountry canada Device Operating System(iOS 10, Android Oreo, Windows 10,etc.)Windows 10 homeMy Question or IssueHI sometimes when I have spotify free on playing shuffled music their are sometimes that an add will come up ...

Music Fan

Plan free spotify Free/Premium Country canada   Device   Operating System (iOS 10, Android Oreo, Windows 10,etc.) Windows 10 home My Question or Issue HI sometimes when I...

350 Views

0 replies

0 likes

  • 350 Views
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Misleading icons: Save to library icon is active even when song has been added to library

PlanPremiumCountryUSADeviceIphone X , Windows DesktopOperating SystemWindows 10, ios 12 My Question or IssueIcon doesn't indicate song is already saved in Library leading to duplicate songs in Library.

Casual Listener

Plan Premium Country USA Device Iphone X , Windows Desktop Operating System Windows 10, ios 12   My Question or Issue Icon doesn't indicate song is already saved in Library leading to ...

717 Views

0 replies

0 likes

Bug iOS
buggy
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Local File cover art not loading, loading cover art from Spotify instead

PlanFree/PremiumCountryUSADeviceDesktop PCOperating SystemWindows 7 Pro x64 My Question or IssueTried deleting local-files.bnk file, did not work. Cover art for a few of my local files are not showing up, instead it's loading the cover art and song f...

Gig Goer

Plan Free/Premium Country USA Device Desktop PC Operating System Windows 7 Pro x64   My Question or Issue Tried deleting local-files.bnk file, did not work. Cover art for a few of my l...

547 Views

0 replies

1 likes

  • 547 Views
  • 0 replies
  • 1 likes

stations

PlanFree/PremiumCountryUSADevicesamsung galaxy on 1Operating Systemwindows 7My Question or IssueHello,I can not sync stations that I have on phone app to computer Spotify. Computer shows no stations at all.ThanksJeff

Newbie

  Plan Free/Premium Country USA Device samsung galaxy on 1 Operating System windows 7 My Question or Issue Hello, I can not sync stations that I have on phone app to computer Spotify....

362 Views

0 replies

0 likes

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BUG, disabled speakers on PC, Spotify skip all track

PlanPremiumHungary DevicePCOperating SystemWindows 10 My Question or Issue I disabled the integrated speakers on my computer at the office.Windows shows me a disabled tile icon on lower right side of the screen. (I can start Spotify desktop app with ...

Casual Listener

Plan Premium Hungary   Device PC Operating System Windows 10   My Question or Issue   I disabled the integrated speakers on my computer at the office. Windows shows me a di...

529 Views

0 replies

0 likes

  • 529 Views
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Solved!! Tracks not available.

Hello.Why are tracks available on iTunes but not Spotify? For example, The Police album "Ghost in the Machine" only has 5 out of 11 tracks available to play even though I am a Spotify Premium customer in the UK. Why is Spotify so poor at obtaining th...

Newbie

Hello. Why are tracks available on iTunes but not Spotify?   For example, The Police album "Ghost in the Machine" only has 5 out of 11 tracks available to play even though I am a Spotify Prem...

OneByBoo

Roadie

981 Views

1 replies

0 likes

  • 981 Views
  • 1 replies
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Solved!! The spotify application is not responding.

PlanFreeCountryIndiaDeviceDesktopOperating SystemWindows 10 My IssueWhenever spotify app autolaunch after booting windows 10 it always gives this error "The spotify application is not responding". And even after that it launches without loading the c...

Newbie

Plan Free Country India Device Desktop Operating System Windows 10   My Issue Whenever spotify app autolaunch after booting windows 10 it always gives this error "The spotify applicati...

Nico

Community Legend

4577 Views

1 replies

0 likes

  • 4577 Views
  • 1 replies
  • 0 likes

Solved!! [Desktop] Select default Sound Device

--enable-audio-graph command line option stop workinghow to open output sound device selection in advanced settings now?PremiumWindows 10

Newbie

--enable-audio-graph command line option stop working how to open output sound device selection in advanced settings now? Premium Windows 10  

Sebasty

Community Legend

50029 Views

1 replies

3 likes

  • 50029 Views
  • 1 replies
  • 3 likes

followed playlists do not update correctly

PlanPremiumCountryRomaniaDevicePCOperating SystemWindows 10 My Question or IssueI follow a few Spotify playlists. When Spotify updates them, they do not get updated correctly in my Spotify on WIndows 10. Some strage things happen:I click on a song an...

Casual Listener

Plan Premium Country Romania Device PC Operating System Windows 10   My Question or Issue I follow a few Spotify playlists. When Spotify updates them, they do not get updated correctly...

Nico

Community Legend

534 Views

1 replies

0 likes

  • 534 Views
  • 1 replies
  • 0 likes

Spotify Skipping intros?

PlanPremiumCountry - Canda DeviceDesktopOperating SystemWindows 10My Question or IssueWhy is Hiphop Central skipping intros of songs? is there a setting to turn this off?None of my other playlists are doing this.

Visitor

  Plan Premium Country - Canda   Device Desktop Operating System Windows 10 My Question or Issue Why is Hiphop Central skipping intros of songs? is there a setting to turn this of...

jameslomax2

Newbie

1852 Views

1 replies

2 likes

  • 1852 Views
  • 1 replies
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Can't play MP3 local files

PlanPremiumCountryItalyDeviceDesktop PCOperating SystemWindows 10 Hello, I tried to add MP3 files inside Spotify, but only other formats work. I tried installing QuickTime, K-Lite Codecs, removing ID3 tags, but nothing works.

Casual Listener

Plan Premium Country Italy Device Desktop PC Operating System Windows 10   Hello, I tried to add MP3 files inside Spotify, but only other formats work. I tried installing QuickTime, K-L...

Scienziatogm

Casual Listener

1024 Views

4 replies

1 likes

  • 1024 Views
  • 4 replies
  • 1 likes

Superuser Contribution iOS app saves only full albums, not the songs I need

PlanPremium (Family)CountryHungaryDevice(iPhone 5S)Operating System(iOS 12.1.4) My Question or Issue I use spotify for years in desktop and in my phone. The saved albums and songs were the same until now but today I reinstalled the Spotify iOS app be...

Casual Listener

Plan Premium (Family) Country Hungary Device (iPhone 5S) Operating System (iOS 12.1.4)   My Question or Issue   I use spotify for years in desktop and in my phone. The saved albu...

bodibuilder

Casual Listener

1048 Views

3 replies

0 likes

application
iOS
Mobile
  • 1048 Views
  • 3 replies
  • 0 likes

Error 18 and force install at launch

DevicePCOperating SystemWindows 10 IssueSo after using spotify and closing out of it spotify.exe is still being used by System and not properly being terminated by windows 10 causing error 18 to occur forcing a restart just to update. This being the ...

Newbie

Device PC Operating System Windows 10   Issue So after using spotify and closing out of it spotify.exe is still being used  by System and not properly being terminated by windows 10 c...

339 Views

0 replies

0 likes

  • 339 Views
  • 0 replies
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[Desktop] Equalizer for the Desktop Version

I have Acer swift PC with windowa 10 pro and Spotify premium.And I CANT FIND a equalizer (or like it) that works. Prefferably free.Please helpjonasPlanPremiumCountrysweden

Casual Listener

I have Acer swift PC with windowa 10 pro and Spotify premium. And I CANT FIND a equalizer (or like it) that works. Prefferably free. Please help jonas Plan Premium Country sweden   &nbs...

360 Views

0 replies

0 likes

Equalizer help
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Search bar is gone

PlanPremiumCountryNetherlandsDevicePCOperating SystemWindows 10 My Question or IssueThe search bar has disappeared from my Spotify (UWP version). The only way to search is through a button in the sidebar. How can I fix this?

Regular

Plan Premium Country Netherlands Device PC Operating System Windows 10   My Question or Issue The search bar has disappeared from my Spotify (UWP version). The only way to search is th...

626 Views

0 replies

0 likes

  • 626 Views
  • 0 replies
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Re-Installed Spotify on Win7 PC - cannot listen choppy playback

PlanPremiumCountryUSDevicePCOperating SystemWin7 My Question or IssueWhenever I play a song, it plays for about 7 seconds, then it starts jumping back and forth between its current time and about 30 seconds forward making playback horrible, choppy, a...

Newbie

Plan Premium Country US Device PC Operating System Win7   My Question or Issue Whenever I play a song, it plays for about 7 seconds, then it starts jumping back and forth between its c...

OneByBoo

Roadie

456 Views

1 replies

0 likes

  • 456 Views
  • 1 replies
  • 0 likes