Announcements

Help Wizard

Step 1

NEXT STEP

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

80907 Views

40 replies

68 likes

  • 80907 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

774556 Views

503 replies

64 likes

  • 774556 Views
  • 503 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

toddalex4

Casual Listener

17629 Views

17 replies

5 likes

  • 17629 Views
  • 17 replies
  • 5 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2775 Views

0 replies

4 likes

  • 2775 Views
  • 0 replies
  • 4 likes

Ad will show up in box on the left side of Spotify but the ad will not play and spotify will not pla

Plan free spotifyFree/PremiumCountry canada Device Operating System(iOS 10, Android Oreo, Windows 10,etc.)Windows 10 homeMy Question or IssueHI sometimes when I have spotify free on playing shuffled music their are sometimes that an add will come up ...

Music Fan

Plan free spotify Free/Premium Country canada   Device   Operating System (iOS 10, Android Oreo, Windows 10,etc.) Windows 10 home My Question or Issue HI sometimes when I...

349 Views

0 replies

0 likes

  • 349 Views
  • 0 replies
  • 0 likes

Misleading icons: Save to library icon is active even when song has been added to library

PlanPremiumCountryUSADeviceIphone X , Windows DesktopOperating SystemWindows 10, ios 12 My Question or IssueIcon doesn't indicate song is already saved in Library leading to duplicate songs in Library.

Casual Listener

Plan Premium Country USA Device Iphone X , Windows Desktop Operating System Windows 10, ios 12   My Question or Issue Icon doesn't indicate song is already saved in Library leading to ...

711 Views

0 replies

0 likes

Bug iOS
buggy
  • 711 Views
  • 0 replies
  • 0 likes

Local File cover art not loading, loading cover art from Spotify instead

PlanFree/PremiumCountryUSADeviceDesktop PCOperating SystemWindows 7 Pro x64 My Question or IssueTried deleting local-files.bnk file, did not work. Cover art for a few of my local files are not showing up, instead it's loading the cover art and song f...

Gig Goer

Plan Free/Premium Country USA Device Desktop PC Operating System Windows 7 Pro x64   My Question or Issue Tried deleting local-files.bnk file, did not work. Cover art for a few of my l...

541 Views

0 replies

1 likes

  • 541 Views
  • 0 replies
  • 1 likes

stations

PlanFree/PremiumCountryUSADevicesamsung galaxy on 1Operating Systemwindows 7My Question or IssueHello,I can not sync stations that I have on phone app to computer Spotify. Computer shows no stations at all.ThanksJeff

Newbie

  Plan Free/Premium Country USA Device samsung galaxy on 1 Operating System windows 7 My Question or Issue Hello, I can not sync stations that I have on phone app to computer Spotify....

346 Views

0 replies

0 likes

  • 346 Views
  • 0 replies
  • 0 likes

BUG, disabled speakers on PC, Spotify skip all track

PlanPremiumHungary DevicePCOperating SystemWindows 10 My Question or Issue I disabled the integrated speakers on my computer at the office.Windows shows me a disabled tile icon on lower right side of the screen. (I can start Spotify desktop app with ...

Casual Listener

Plan Premium Hungary   Device PC Operating System Windows 10   My Question or Issue   I disabled the integrated speakers on my computer at the office. Windows shows me a di...

528 Views

0 replies

0 likes

  • 528 Views
  • 0 replies
  • 0 likes

Solved!! Tracks not available.

Hello.Why are tracks available on iTunes but not Spotify? For example, The Police album "Ghost in the Machine" only has 5 out of 11 tracks available to play even though I am a Spotify Premium customer in the UK. Why is Spotify so poor at obtaining th...

Newbie

Hello. Why are tracks available on iTunes but not Spotify?   For example, The Police album "Ghost in the Machine" only has 5 out of 11 tracks available to play even though I am a Spotify Prem...

OneByBoo

Roadie

976 Views

1 replies

0 likes

  • 976 Views
  • 1 replies
  • 0 likes

Solved!! The spotify application is not responding.

PlanFreeCountryIndiaDeviceDesktopOperating SystemWindows 10 My IssueWhenever spotify app autolaunch after booting windows 10 it always gives this error "The spotify application is not responding". And even after that it launches without loading the c...

Newbie

Plan Free Country India Device Desktop Operating System Windows 10   My Issue Whenever spotify app autolaunch after booting windows 10 it always gives this error "The spotify applicati...

Nico

Community Legend

4566 Views

1 replies

0 likes

  • 4566 Views
  • 1 replies
  • 0 likes

Solved!! [Desktop] Select default Sound Device

--enable-audio-graph command line option stop workinghow to open output sound device selection in advanced settings now?PremiumWindows 10

Newbie

--enable-audio-graph command line option stop working how to open output sound device selection in advanced settings now? Premium Windows 10  

Sebasty

Community Legend

49901 Views

1 replies

3 likes

  • 49901 Views
  • 1 replies
  • 3 likes

followed playlists do not update correctly

PlanPremiumCountryRomaniaDevicePCOperating SystemWindows 10 My Question or IssueI follow a few Spotify playlists. When Spotify updates them, they do not get updated correctly in my Spotify on WIndows 10. Some strage things happen:I click on a song an...

Casual Listener

Plan Premium Country Romania Device PC Operating System Windows 10   My Question or Issue I follow a few Spotify playlists. When Spotify updates them, they do not get updated correctly...

Nico

Community Legend

530 Views

1 replies

0 likes

  • 530 Views
  • 1 replies
  • 0 likes

Spotify Skipping intros?

PlanPremiumCountry - Canda DeviceDesktopOperating SystemWindows 10My Question or IssueWhy is Hiphop Central skipping intros of songs? is there a setting to turn this off?None of my other playlists are doing this.

Visitor

  Plan Premium Country - Canda   Device Desktop Operating System Windows 10 My Question or Issue Why is Hiphop Central skipping intros of songs? is there a setting to turn this of...

jameslomax2

Newbie

1844 Views

1 replies

2 likes

  • 1844 Views
  • 1 replies
  • 2 likes

Can't play MP3 local files

PlanPremiumCountryItalyDeviceDesktop PCOperating SystemWindows 10 Hello, I tried to add MP3 files inside Spotify, but only other formats work. I tried installing QuickTime, K-Lite Codecs, removing ID3 tags, but nothing works.

Casual Listener

Plan Premium Country Italy Device Desktop PC Operating System Windows 10   Hello, I tried to add MP3 files inside Spotify, but only other formats work. I tried installing QuickTime, K-L...

Scienziatogm

Casual Listener

1012 Views

4 replies

1 likes

  • 1012 Views
  • 4 replies
  • 1 likes

Superuser Contribution iOS app saves only full albums, not the songs I need

PlanPremium (Family)CountryHungaryDevice(iPhone 5S)Operating System(iOS 12.1.4) My Question or Issue I use spotify for years in desktop and in my phone. The saved albums and songs were the same until now but today I reinstalled the Spotify iOS app be...

Casual Listener

Plan Premium (Family) Country Hungary Device (iPhone 5S) Operating System (iOS 12.1.4)   My Question or Issue   I use spotify for years in desktop and in my phone. The saved albu...

bodibuilder

Casual Listener

1047 Views

3 replies

0 likes

application
iOS
Mobile
  • 1047 Views
  • 3 replies
  • 0 likes

Error 18 and force install at launch

DevicePCOperating SystemWindows 10 IssueSo after using spotify and closing out of it spotify.exe is still being used by System and not properly being terminated by windows 10 causing error 18 to occur forcing a restart just to update. This being the ...

Newbie

Device PC Operating System Windows 10   Issue So after using spotify and closing out of it spotify.exe is still being used  by System and not properly being terminated by windows 10 c...

334 Views

0 replies

0 likes

  • 334 Views
  • 0 replies
  • 0 likes

[Desktop] Equalizer for the Desktop Version

I have Acer swift PC with windowa 10 pro and Spotify premium.And I CANT FIND a equalizer (or like it) that works. Prefferably free.Please helpjonasPlanPremiumCountrysweden

Casual Listener

I have Acer swift PC with windowa 10 pro and Spotify premium. And I CANT FIND a equalizer (or like it) that works. Prefferably free. Please help jonas Plan Premium Country sweden   &nbs...

358 Views

0 replies

0 likes

Equalizer help
  • 358 Views
  • 0 replies
  • 0 likes

Search bar is gone

PlanPremiumCountryNetherlandsDevicePCOperating SystemWindows 10 My Question or IssueThe search bar has disappeared from my Spotify (UWP version). The only way to search is through a button in the sidebar. How can I fix this?

Regular

Plan Premium Country Netherlands Device PC Operating System Windows 10   My Question or Issue The search bar has disappeared from my Spotify (UWP version). The only way to search is th...

626 Views

0 replies

0 likes

  • 626 Views
  • 0 replies
  • 0 likes

Re-Installed Spotify on Win7 PC - cannot listen choppy playback

PlanPremiumCountryUSDevicePCOperating SystemWin7 My Question or IssueWhenever I play a song, it plays for about 7 seconds, then it starts jumping back and forth between its current time and about 30 seconds forward making playback horrible, choppy, a...

Newbie

Plan Premium Country US Device PC Operating System Win7   My Question or Issue Whenever I play a song, it plays for about 7 seconds, then it starts jumping back and forth between its c...

OneByBoo

Roadie

453 Views

1 replies

0 likes

  • 453 Views
  • 1 replies
  • 0 likes

Solved!! We can't play this until you allow this track in the spotify phone app.

PlanPremiumCountryUSA DeviceIphone xs / Windows appOperating SystemIOS 12 My Question or IssueWhen I try to play a select few songs, i get this error message saying "We can't play this until you allow this track in the spotify phone app." When I go t...

Casual Listener

Plan Premium Country USA   Device Iphone xs / Windows app Operating System IOS 12   My Question or Issue When I try to play a select few songs, i get this error message saying "W...

stumptownandy1

Newbie

99931 Views

5 replies

6 likes

  • 99931 Views
  • 5 replies
  • 6 likes

Solved!!Superuser Contribution Spotify on Windows Desktop doesn't work anymore

PlanPremiumCountryNetherlandsOperating SystemWindows 10 Pro My Question or Issue Hello, Since about 3 weeks Spotify doesn't work on my desktop anymore. After fiddling around a bit (uninstalling Spotify, installing from both download on website and ap...

Regular

Plan Premium Country Netherlands Operating System Windows 10 Pro   My Question or Issue  Hello,   Since about 3 weeks Spotify doesn't work on my desktop anymore. After fiddli...

dukeofharen

Regular

3635 Views

7 replies

2 likes

  • 3635 Views
  • 7 replies
  • 2 likes

First song on spotify

PlanPremiumCountrySingaporeDeviceAsus ZenbookOperating SystemWindows 10 My Question or IssueWhy do my spotify on laptop not play the last song I've listened to but always show the same song that is not even liked?

Newbie

Plan Premium Country Singapore Device Asus Zenbook Operating System Windows 10   My Question or Issue Why do my spotify on laptop not play the last song I've listened to but always sho...

Jollof

Composer

504 Views

1 replies

0 likes

  • 504 Views
  • 1 replies
  • 0 likes

Spotify opens automatically

Spotify opens automatically when I start my computer even though my settings say it shouldnt.

Newbie

  Spotify opens automatically when I start my computer even though my settings say it shouldnt.

Jollof

Composer

561 Views

1 replies

0 likes

  • 561 Views
  • 1 replies
  • 0 likes