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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2552 Views

0 replies

4 likes

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

156975 Views

83 replies

27 likes

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Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

terioncalling

Roadie

154637 Views

297 replies

22 likes

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New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11548 Views

1 replies

6 likes

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Song keeps skipping on Desktop and Android Player

PlanFreeCountryJapanDeviceLaptop/Xiaomi Redmi Note5Operating SystemWindows 8.1/Android My Question or IssueOnce I click on the playlist I've created the songs keep skipping until I hit the Pause/Stop button. I don't hear any sound, I just see the tit...

Newbie

Plan Free Country Japan Device Laptop/Xiaomi Redmi Note5 Operating System Windows 8.1/Android   My Question or Issue Once I click on the playlist I've created the songs keep skipping u...

451 Views

0 replies

1 likes

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Local files

Hello,I'm trying to send my PC local files to my phones (IOS and Samsung) and i've searched every where but couldn't know how to do itI did the things in my firewall and all but still nothingCan anyone help plz ?Thanks.

Regular

Hello, I'm trying to send my PC local files to my phones (IOS and Samsung) and i've searched every where but couldn't know how to do it I did the things in my firewall and all but still nothing Ca...

2shakey

Casual Listener

2576 Views

18 replies

0 likes

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Sound keeps repeating even after deletion

Ok so I was listening to my playlist of songs then I fell asleep but I woke up to my mom asking me to help her with something so while my song is still playing I shut down my computer, after I turn it back on later it continously keeps repeating a so...

Newbie

  Ok so I was listening to my playlist of songs then I fell asleep but I woke up to my mom asking me to help her with something so while my song is still playing I shut down my computer, after ...

795 Views

0 replies

1 likes

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Tip: playlists & folder limit

Hey, it seems that the limit to the amount of folders and playlists that can be created on spotify seems to currently be 9074 (when using spotify version 1.1.3.259.g8172f63a ). Once a playlist or folder is created while having 9074 folders/playlists,...

Roadie

Hey, it seems that the limit to the amount of folders and playlists that can be created on spotify seems to currently be 9074 (when using spotify version 1.1.3.259.g8172f63a ).   Once a playli...

Arikabeth

Roadie

2485 Views

3 replies

0 likes

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When using Desktop Spotify, I cant switch audio outputs

Recently since ive had headphones and my optical speakers plugged into my Desktop when trying to play music through the speakers it immediatly ends the song and says to listen to this song you can import it from your music library, although i cant se...

Newbie

Recently since ive had headphones and my optical speakers plugged into my Desktop when trying to play music through the speakers it immediatly ends the song and says to listen to this song you can im...

626 Views

0 replies

1 likes

Desktop
no audio
optical
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Spotify not opening / stuck on a transparent window

PlanPremium for FamilyCountryPortugalDeviceLenovo G50-70Operating SystemWindows 10 My Question or IssueSo I have reinstalled spotify a couple of times to see if this problem could be solved by a fresh install but no. All I am left with is a transpare...

Newbie

Plan Premium for Family Country Portugal Device Lenovo G50-70 Operating System Windows 10   My Question or Issue So I have reinstalled spotify a couple of times to see if this problem ...

OneByBoo

Roadie

1140 Views

1 replies

0 likes

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Solved!! Saving to flashdrive - how to copy music onto flashdrive

PlanFree/PremiumCountry Device Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have just downloaded Premium and figuring things out. Cannot find out how to copy downloaded music onto flashdrive

Newbie

Plan Free/Premium Country   Device   Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I have just downloaded Premium and figuring things o...

OneByBoo

Roadie

626 Views

1 replies

0 likes

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Wondering if it possible to add 'explicit' tag to local files.

I haven't found anything on this elsewhere on the site, but it would be nice if my local files looked more like my other tracks when I'm scrolling through my playlist and its weird that they can't have the explicit tag. Is there a way to add it?

Newbie

I haven't found anything on this elsewhere on the site, but it would be nice if my local files looked more like my other tracks when I'm scrolling through my playlist and its weird that they can't ha...

OneByBoo

Roadie

2339 Views

1 replies

3 likes

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Local Files on desktop are unavailable on phone

PlanPremiumCountryUSDeviceGoogle Pixel 2Operating SystemWindows 10 My Question or IssueI have a bunch of local files on my desktop that won't sync to my phone. They are on the same wifi. I have disabled all firewall stuff. I see the playist and the s...

Casual Listener

Plan Premium Country US Device Google Pixel 2 Operating System Windows 10   My Question or Issue I have a bunch of local files on my desktop that won't sync to my phone. They are on th...

ThatPieGuy

Casual Listener

621 Views

2 replies

0 likes

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Spotify skipping nearly every song

PlanFreeCountryCanadaDevicePCOperating SystemWindows 10 Most songs start playing for a few minues, then get skipped before they end. I've been using Spotify for several months and I've never had this issue. Also since this morning, I have to manually...

Newbie

Plan Free Country Canada Device PC Operating System Windows 10   Most songs start playing for a few minues, then get skipped before they end. I've been using Spotify for several months ...

kirashi

Community Legend

940 Views

1 replies

0 likes

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Solved!! Can't play certain artist in Spotify (windows and android)

I cantc play Lloyd Banks at all on Spotify. Doesn't matter if on desktop or phone PremiumCountryNetherlandsDevice(Motorola Moto X4, MedionE5021D)Operating System(Android 9, Windows 8.1) My Question or IssueCan't play Lloyd Banks.

Casual Listener

I cantc play Lloyd Banks at all on Spotify. Doesn't matter if on desktop or phone   Premium Country Netherlands Device (Motorola Moto X4, MedionE5021D) Operating System (Android 9, Windo...

clmnsg

Casual Listener

1523 Views

2 replies

0 likes

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Web player is not working

PlanPremiumCountryArgentinaDevicePCOperating SystemWindows 8.1 My Question or IssueEverytime I try to choose a song, playlist or anything, it doesn't let me play any song. I choose and click a song but it doesn't play.

Newbie

Plan Premium Country Argentina Device PC Operating System Windows 8.1   My Question or Issue Everytime I try to choose a song, playlist or anything, it doesn't let me play any song. I ...

Nico

Community Legend

416 Views

1 replies

0 likes

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  • 1 replies
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podcast not updated and new released tracks unplayable

My desktop app is not really updated even though it updates automatically. all my followed podcast only have lastest episodes from Jan 2019, new released tracks do not play even though they are not greyed out, and I only get 4 tracks from discover we...

Music Fan

My desktop app is not really updated even though it updates automatically. all my followed podcast only have lastest episodes from Jan 2019, new released tracks do not play even though they are not g...

sneakatone

Music Fan

615 Views

3 replies

0 likes

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My favorite songs have disappeared

PlanFreeCountrySpainOperating SystemWindows 10 My Question or IssueIn recent times Spotify was giving me errors. There were many songs that for some reason did not reproduce. When you played the play to listen to it, the program would be paralyzed an...

Casual Listener

Plan Free Country Spain Operating System Windows 10   My Question or Issue In recent times Spotify was giving me errors. There were many songs that for some reason did not reproduce. Whe...

ooleebs

Casual Listener

1979 Views

3 replies

1 likes

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  • 3 replies
  • 1 likes

Local file not matched on other system due to song duration.

PlanPremiumCountryAustraliaDevicePC and Macbook Pro 2015Operating SystemWindows 10 and OSX MojaveMy Question or IssueA specific local file on one device that is copied to another device (either operating system) is not matched/detected on the device ...

Newbie

Plan Premium Country Australia Device PC and Macbook Pro 2015 Operating System Windows 10 and OSX Mojave My Question or Issue A specific local file on one device that is copied to another de...

nh60211as

Casual Listener

637 Views

1 replies

0 likes

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How do I copy song names when using the desktop or web app?

PlanPremiumCountryNODeviceDesktop pcOperating SystemWindows 10 My Question or IssueHey, how do I copy song, album or artist names from spotify (either the web version or the desktop version)? It is especially troublesome when I can't type the names (...

Roadie

Plan Premium Country NO Device Desktop pc Operating System Windows 10   My Question or Issue Hey, how do I copy song, album or artist names from spotify (either the web version or the ...

urenor

Casual Listener

93217 Views

8 replies

18 likes

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Cant see Radio stations

PlanPremiumCountryArgentinaDeviceall devicesOperating System(Android Oreo, Windows 10) My Question or Issue

Casual Listener

Plan Premium Country Argentina Device all devices Operating System (Android Oreo, Windows 10)   My Question or Issue  

mixfederico

Casual Listener

465 Views

2 replies

0 likes

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Missing added songs usually visible under artist name.

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueHey people,For some time now I encounter strange issue. There were always few songs that you can add from the artist, and when you hit the play button from main "Artists" menu you...

Regular

Plan Premium Country Poland Operating System Windows 10   My Question or Issue Hey people, For some time now I encounter strange issue. There were always few songs that you can add fr...

280 Views

0 replies

0 likes

  • 280 Views
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Songs refusing to play on windows

PlanPremiumCountryUKDevicePCOperating SystemWindows 10, using the spotify download (not the app) My Question or IssueThe spotify player seems to bug out whenever I try to play a song not in my playlist. Or if I then add the song on my playlist from m...

Newbie

Plan Premium Country UK Device PC Operating System Windows 10, using the spotify download (not the app)   My Question or Issue The spotify player seems to bug out whenever I try to pla...

rasyadh

Newbie

638 Views

2 replies

0 likes

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New layout

PlanPremiumCountryBrazilDevice(ZenFone 4)Operating System(Android) My Question or IssueI've tried to adapt to the new layout that has been out for a few months, but it's really bad. I like to listen to albums, and now it's way worst to find the one i...

Newbie

Plan Premium Country Brazil Device (ZenFone 4) Operating System (Android)   My Question or Issue I've tried to adapt to the new layout that has been out for a few months, but it's real...

OneByBoo

Roadie

365 Views

1 replies

0 likes

  • 365 Views
  • 1 replies
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