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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

150260 Views

83 replies

27 likes

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Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

138221 Views

294 replies

22 likes

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New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11272 Views

1 replies

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Thank you for returning the Playlist Radio buttons!

It only took community outrage and my 10 year old account getting banned, but it was worth it! But seriously, thanks for listening and bringing it back. Please try not to randomly remove features if possible

Newbie

  It only took community outrage and my 10 year old account getting banned, but it was worth it!   But seriously, thanks for listening and bringing it back.  Please try not to rando...

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Search my local music library and add to Spotify (Not import MP3, but find them online)

Premium / Australia / Win10 Pro 1803 / Spotify Store 1.1.0.237.g378f6f25 (Windows Store version) My QuestionI have the exact same question as this poster: https://community.spotify.com/t5/Android/Get-my-local-music-on-Spotify-Not-import-MP3-but-find-...

Newbie

Premium / Australia / Win10 Pro 1803 / Spotify Store 1.1.0.237.g378f6f25 (Windows Store version)     My Question I have the exact same question as this poster:  https://...

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Superuser Contribution My Daily Mix, no new music

I have six Daily Mix lists, all of them very good and useful. However, they do not include music from the last few years. I play recent music, and have a great number of playlists with artists like Ed Sheeran, Selena Gomez, Camila Cabillo. How can I ...

Newbie

I have six Daily Mix lists, all of them very good and useful.  However, they do not include music from the last few years.  I play recent music, and have a great number of playlists with ar...

Jemi

Spotify Legend

514 Views

1 replies

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Spotify won't play, multiple devices

PlanPremiumCountry USADeviceWindows 10 (multiple systems), AndroidOperating SystemWindows 10 (multiple systems), Android My Question or IssueAs of this morning, I can't use spotify on any device. If I attempt to listen to a specific song, it doesn't ...

Regular

Plan Premium Country  USA Device Windows 10 (multiple systems), Android Operating System Windows 10 (multiple systems), Android   My Question or Issue As of this morning, I can't ...

Greybird

Regular

371 Views

1 replies

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Solved!! I can't play any music

PlanFreeCountry PolandDevicePCOperating SystemWindows 10 My Question or IssueI can't play ant music. I tried wverything - reinstalls actually i did everything form this https://community.spotify.com/t5/Desktop-Mac/My-spotify-won-t-play-anything/td-p/...

Newbie

  Plan Free Country  Poland Device PC Operating System Windows 10   My Question or Issue I can't play ant music. I tried wverything - reinstalls actually i did everything fo...

Mantisentil

Community Legend

528 Views

1 replies

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Friend Activity Frozen

PlanFree/PremiumCountry: USA DeviceMacbook Pro late 2013 and iMac 2014 Operating SystemMac Mojave My Question or IssueFriend Activity is frozen on both my computers using the app (mac laptop and desktop at work). It's been frozen for at least two day...

Casual Listener

  Plan Free/Premium Country: USA   Device Macbook Pro late 2013 and iMac 2014  Operating System Mac Mojave   My Question or Issue Friend Activity is frozen on both my c...

Mantisentil

Community Legend

1503 Views

2 replies

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connecting to FB and Twitter

My Question or Issuecan anyone help with this connect spotify desktop app to Facebook and Twitter, for some it doesnt want to or do it now, it used togoing to FB or Twitter apps I can't see a revoke or remove and app isn't there on either All I have ...

Casual Listener

My Question or Issue can anyone help with this connect spotify desktop app to Facebook and Twitter, for some it doesnt want to or do it now, it used to going to FB or Twitter apps I can't see a rev...

Sebasty

Community Legend

470 Views

3 replies

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Solved!! Can't play any song

Hello, around 2 weeks ago (or 1), my spotify started going a little crazy. I could only play songs from my favorite songs. If i tried something that wasnt in my library, it would have a black cd and wouldnt play. Only way that i could play that song ...

Casual Listener

Hello, around 2 weeks ago (or 1), my spotify started going a little crazy. I could only play songs from my favorite songs. If i tried something that wasnt in my library, it would have a black cd and ...

roybreaker

Casual Listener

596 Views

2 replies

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Recently added date is gone

PlanFreeCountrySweden DevicePC DesktopOperating SystemWindows My Question or Issue With the new Spotify update on PC recently added date is gone, when i added a song with earlier versions it said "added one day ago" so i could sort after that. attach...

Regular

Plan Free Country Sweden   Device PC Desktop Operating System Windows   My Question or Issue   With the new Spotify update on PC recently added date is gone, when i added a...

Sebasty

Community Legend

1779 Views

11 replies

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Solved!! Songs I haven't played in the past won't play at all

I actually haven't checked on other devices, but on my pc at least, songs and even podcasts won't play at all, at the bottom where you'd normally see the track playing with the picture to the left, it's just like the default image, the bar doesn't mo...

Casual Listener

I actually haven't checked on other devices, but on my pc at least, songs and even podcasts won't play at all, at the bottom where you'd normally see the track playing with the picture to the left, i...

Mantisentil

Community Legend

942 Views

4 replies

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Solved!! Songs completely gone on desktop windows app

PlanFreeCountryUnited KingdomDeviceDesktop computerOperating SystemWindows 10 My IssueI launched the desktop app a day or two ago, and only then i stumbled upon the problem. There is no music on the app, also when I try to play the music, it will hig...

Visitor

  Plan Free Country United Kingdom Device Desktop computer Operating System Windows 10   My Issue I launched the desktop app a day or two ago, and only then i stumbled upon the p...

faerlie

Casual Listener

1147 Views

8 replies

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Solved!! Songs start not at beginning

PlanPremiumCountry GermanyDeviceDesktop ComputerOperating SystemWindows 7 My Question or Issue With the new playlists (with a new look, picture below "newdesign") songs do not start at 0:00.When a song is over it jumps to second 15 or second 8 or in ...

Casual Listener

Plan Premium Country  Germany Device Desktop Computer Operating System Windows 7   My Question or Issue  With the new playlists (with a new look, picture below "newdesign") s...

derstein98

Casual Listener

17172 Views

9 replies

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Superuser Contribution Spotify causing a grey, then black screen when playing video games

PlanPremiumCountry Device(PCOperating System(Windows 7) My Question or Issue For the last year, spotify has been causing (or is most likely the cause of) crashes that make my screen go grey, then black. In that time, I can not access the pc. This is ...

Casual Listener

  Plan Premium Country   Device (PC Operating System (Windows 7)   My Question or Issue  For the last year, spotify has been causing (or is most likely the cause of) cr...

Peter

Spotify Legend

2980 Views

3 replies

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Can't play any songs on desktop app

I have Windows 10, and everytime i try to play a song it's just stuck loading. My playlists are completely empty and takes ages to load. In the bottom left where the album cover is supposed to be, it's just a black vinyl thing. Every song I've tried ...

Newbie

I have Windows 10, and everytime i try to play a song it's just stuck loading. My playlists are completely empty and takes ages to load. In the bottom left where the album cover is supposed to be, it...

Mantisentil

Community Legend

820 Views

1 replies

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I can't play new songs

I can't play any new songs on spotify for windows. I've uninstalled and installed atleast 5 times now. Any song outside of a playlist before this occured will play. suggested too. Example: If I type up "Au/Ra Panic room" and click play. The provided ...

Casual Listener

I can't play any new songs on spotify for windows. I've uninstalled and installed atleast 5 times now. Any song outside of a playlist before this occured will play. suggested too. Example: If I type ...

gonzome

Casual Listener

344 Views

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Solved!! I do not get any songs, even in the official playlist

uninstall the application many times, delete the cache and nothing happens, any idea of ​​how to fix itPlanPremium DevicePc Operating SystemWindows 10

Newbie

uninstall the application many times, delete the cache and nothing happens, any idea of ​​how to fix it Plan Premium  Device Pc  Operating System Windows 10      

Mantisentil

Community Legend

344 Views

1 replies

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Superuser Contribution A song always skips at 3:59

Specifically Surface's Echoes by Beyond Creation. It always skips to the next song on the album at that specific time. It's only this song too. This only seems to happen on the web player on my PC, not my phone though. I'm using windows 10.

Regular

  Specifically Surface's Echoes by Beyond Creation. It always skips to the next song on the album at that specific time. It's only this song too.  This only seems to happen on the web pla...

Jemi

Spotify Legend

313 Views

1 replies

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Lost all my song

Hey so i star my computer opened spotify and all my song and song in my playlist are gone but i can see the playlist name etc. On my phone i have all my song and everything works fine.I tried uninstallig spotify and reinstalling it and it didnt work....

Casual Listener

Hey so i star my computer opened spotify and all my song and song in my playlist are gone but i can see the playlist name etc. On my phone i have all my song and everything works fine. I tried unins...

Mantisentil

Community Legend

514 Views

3 replies

1 likes

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No funciona el buscador de música

mi Spotify falla al intentar buscar musicaPlanPremiumCountry MexicoDevicehp elite X3Operating Systemwindows phone 10 My Question or Issue no funciona el buscador de musica... siempre me dice que intente con otras palabras

Newbie

mi Spotify falla al intentar buscar musica Plan Premium Country  Mexico Device hp elite X3 Operating System windows phone 10   My Question or Issue  no funciona el buscador ...

Flaconacho

Newbie

2607 Views

1 replies

2 likes

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