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Desktop (Windows)

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[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 137077 Views
  • 0 replies
  • 25 likes
  • Mac
    Windows
  • 137077 Views
  • 0 replies
  • 25 likes

FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
  • 53351 Views
  • 0 replies
  • 33 likes
  • Windows
  • 53351 Views
  • 0 replies
  • 33 likes

Ghost Web Player

PlanPremiumCountry USA DevicePCOperating SystemWindows 10 My Question or Issue For the last week or so, when I've opened Spotify on my phone or PC, there's been music playing already—according to the 'devices' menu, it's playing on a 'Web Player (Chr...

  • Newbie
  • Plan Premium Country  USA   Device PC Operating System Windows 10   My Question or Issue   For the last week or so, when I've opened Spotify on my phone or PC, there'...
  • DennyEMufc
  • Roadie
  • 236 Views
  • 1 replies
  • 0 likes
  • 236 Views
  • 1 replies
  • 0 likes

Is there a way I can see when I first listened to a song?

*Desktop is unrelated, just wasn't sure about what topic to put this in.Is there a way I can see when I first listened to a song? Or added it (since deleted the song) to a playlist?PlanPremiumCountry United KingdomDeviceAcer Aspire My Question or II ...

  • Newbie
  • *Desktop is unrelated, just wasn't sure about what topic to put this in. Is there a way I can see when I first listened to a song? Or added it (since deleted the song) to a playlist? Plan Premium ...
  • DennyEMufc
  • Roadie
  • 21954 Views
  • 1 replies
  • 2 likes
  • 21954 Views
  • 1 replies
  • 2 likes

Superuser Contribution Window size

PlanPremiumCountry Buenos Aires, ArgentinaDeviceGigabyte Bki7ha 7500Operating SystemWindows 10, updated, 1920x1080,Display Scale and layout 150%, Automatically hide the taskbar in desktop mode ON 1- Run Spotify to play some music2-Close to stay runni...

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  • Casual Listener
  • Plan Premium Country  Buenos Aires, Argentina Device Gigabyte Bki7ha 7500 Operating System Windows 10, updated, 1920x1080,Display Scale and layout 150%, Automatically hide the taskbar in ...
  • jennaNL
  • Casual Listener
  • 3400 Views
  • 5 replies
  • 0 likes
  • Desktop
    settings
    Window size
  • 3400 Views
  • 5 replies
  • 0 likes

Superuser Contribution Windows Player Sounds Underwater/Can't Hear Speech

PlanPremiumCountry UkDeviceWindows 7 PCMy Question or Issue I can't hear any podcasts and all my music sounds underwater when using the desktop client on windows 7. When I use the web player the music/podcasts sound absolutely fine. The desktop clien...

  • Casual Listener
  • Plan Premium Country  Uk Device Windows 7 PC My Question or Issue   I can't hear any podcasts and all my music sounds underwater when using the desktop client on windows 7. When I u...
  • Jemi
  • Spotify Legend
  • 590 Views
  • 3 replies
  • 0 likes
  • 590 Views
  • 3 replies
  • 0 likes

Superuser Contribution No puedo escuchar en alta calidad.

Hola a todos, mi caso es el siguiente, tengo cuenta premium, tengo acceso a toda las caracteristicas de usuario premium, pero no puedo oir en alta calidad, aqui algunos pantallazos. Muchas gracias, espero su ayuda.

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  • Casual Listener
  • Hola a todos, mi caso es el siguiente, tengo cuenta premium, tengo acceso a toda las caracteristicas de usuario premium, pero no puedo oir en alta calidad, aqui algunos pantallazos.   Muchas g...
  • Jemi
  • Spotify Legend
  • 251 Views
  • 3 replies
  • 0 likes
  • 251 Views
  • 3 replies
  • 0 likes

Solved!! Fallo actividad de amigos y radio

Hola buenas, desde hace poco mas de un mes no me carga la actividad de mis amigos y la seccion radio me da error, a alguien mas le pasa esto? Solo me pasa en la version PC.Me he puesto en contacto 2 veces ya con el soporte y no me han resuelto nada.

  • Casual Listener
  •   Hola buenas, desde hace poco mas de un mes no me carga la actividad de mis amigos y la seccion radio me da error, a alguien mas le pasa esto? Solo me pasa en la version PC. Me he puesto en c...
  • JotaLopes
  • Newbie
  • 1103 Views
  • 4 replies
  • 0 likes
  • 1103 Views
  • 4 replies
  • 0 likes

Superuser Contribution Unwanted playlists arrive every day even after unfollowing

PlanPremiumCountry AustraliaDeviceDesktopOperating System Windows 10 My Question or Issue Unwanted playlists are arriving from the same source evey day even after unfollowing the source

  • Casual Listener
  • Plan Premium Country  Australia Device Desktop Operating System  Windows 10   My Question or Issue  Unwanted playlists are arriving from the same source evey day even af...
  • Jemi
  • Spotify Legend
  • 187 Views
  • 3 replies
  • 0 likes
  • 187 Views
  • 3 replies
  • 0 likes

Spotify queda "atascado" en el tiempo

Spotify PremiumArgentinaPC, Windows 10 Tengo un problema con mi Spotify para W10, ya le hice un clean reset, y sigue sin resolverse; Cuando abro Spotify, queda como si fuese, "detenido en el tiempo", reproduciendo una canción que escuché en mi anteri...

  • Casual Listener
  • Spotify Premium Argentina PC, Windows 10   Tengo un problema con mi Spotify para W10, ya le hice un clean reset, y sigue sin resolverse; Cuando abro Spotify, queda como si fuese, "detenido e...
  • ricardovr22
  • Regular
  • 440 Views
  • 1 replies
  • 0 likes
  • 440 Views
  • 1 replies
  • 0 likes

Superuser Contribution Local Files: Artist not clickable

PlanPremiumDevicePCOperating SystemWindows 10 I have many playlists, constisting mostly of albums and discogs. Many of these albums are also local files. Sometimes I can see a local file icon in the playlist but usually not. I meticulously tag these ...

  • Roadie
  •   Plan Premium Device PC Operating System Windows 10   I have many playlists, constisting mostly of albums and discogs.  Many of these albums are also local files.  Someti...
  • Daisy
  • Spotify Legend
  • 1766 Views
  • 11 replies
  • 0 likes
  • 1766 Views
  • 11 replies
  • 0 likes

No Internet Connection Detected (Error Code: 4)

Further to all the other threads on this, I was experiencing this problem and tried all the fixes suggested in those threads. The one that suggests changing the proxy seemed to work until I tried using Spotify again the next day. Then it was back to ...

  • Casual Listener
  • Further to all the other threads on this, I was experiencing this problem and tried all the fixes suggested in those threads. The one that suggests changing the proxy seemed to work until I tried usi...
  • Gerrard_B
  • Casual Listener
  • 1176 Views
  • 3 replies
  • 0 likes
  • 1176 Views
  • 3 replies
  • 0 likes

I can't transfer ALL my MP3 from my PC to my Android device

PlanFreeCountry FRANCEDevicePC + OnePlus 6Operating SystemWin 7 + Android My Question or Issue On my PC, I can add a "local" files folder and I can play them from Spotify PCLocal filesand I can play them from Spotify PCPlayingNow, I create a playlist...

1 local files.png 2 playing.png 3 playlist synced.jpg 5 adding tracks.png
  • Casual Listener
  • Plan Free Country  FRANCE Device PC + OnePlus 6 Operating System Win 7 + Android   My Question or Issue   On my PC, I can add a "local" files folder  and I ca...
  • Arkthur_US
  • Music Fan
  • 291 Views
  • 3 replies
  • 0 likes
  • 291 Views
  • 3 replies
  • 0 likes

Recommended USB DAC for Win10 PC

I wonder if anyone could recommend a decent DAC to connect via USB 2 to my PC running Windows 10 and Spotify Premium. I`m hoping to improve the sound quality through my Cambridge Audio Pre-amp and Paradigm Active speakers, without breaking the bank.

  • Regular
  • I wonder if anyone could recommend a decent DAC to connect via USB 2 to my PC running Windows 10 and Spotify Premium. I`m hoping to improve the sound quality through my Cambridge Audio Pre-amp and Pa...
  • PhilH2
  • Regular
  • 1816 Views
  • 2 replies
  • 0 likes
  • 1816 Views
  • 2 replies
  • 0 likes

Unable to change Offline Songs Storage folder on Win10 App

PlanPremiumCountryBrazilDeviceDesktopOperating SystemWindows 10 My Question or IssueSince Spotify last update, I can no longer change the Offline Songs Storage folder in the Windows 10 Store App.I am able to select the folder what I want (in D:\Music...

  • Newbie
  • Plan Premium Country Brazil Device Desktop Operating System Windows 10   My Question or Issue Since Spotify last update, I can no longer change the Offline Songs Storage folder in...
  • 376 Views
  • 0 replies
  • 5 likes
  • 376 Views
  • 0 replies
  • 5 likes

Solved!! Songs play, but I hear no sound?

PlanPremiumCountry USADeviceLenovo ideapad 320Operating SystemWindows 10 My Question or Issue I am on my windows 10 pc, I tried other things that other people have suggested, but it still doesn't work, I even tried installing a new file, but still di...

  • Gig Goer
  • Plan Premium Country  USA Device Lenovo ideapad 320 Operating System Windows 10   My Question or Issue  I am on my windows 10 pc, I tried other things that other people have ...
  • Sebasty
  • Spotify Star
  • 10446 Views
  • 5 replies
  • 1 likes
  • 10446 Views
  • 5 replies
  • 1 likes

Question about local files?

I just signed up, but there are some songs I want to listen to that aren't available on Spotify. Most of these songs are Japanese and therefore foreign which is probably why they aren't available. So, I can just upload them, right? But what about cop...

  • Casual Listener
  • I just signed up, but there are some songs I want to listen to that aren't available on Spotify. Most of these songs are Japanese and therefore foreign which is probably why they aren't available. So...
  • OhMightyMangoes
  • Casual Listener
  • 289 Views
  • 2 replies
  • 0 likes
  • 289 Views
  • 2 replies
  • 0 likes

How do I find where my local files are stored?

I am trying to send a few files to my friend but cannot find where it is stored on my computer. I can no longer do the "Show in finder" option as it was removed. Any help?

  • Newbie
  • I am trying to send a few files to my friend but cannot find where it is stored on my computer. I can no longer do the "Show in finder" option as it was removed.   Any help?  
  • Maxim
  • Spotify Star
  • 19098 Views
  • 1 replies
  • 2 likes
  • 19098 Views
  • 1 replies
  • 2 likes

Foreign language symbols showing on random tracks

PlanPremiumCountry USDeviceHP ZBook, Google PixelOperating SystemWindows 7, Android 9 My Question or Issue I've noticed glyphs from foreign languages showing up in the names of some tracks. See screenshot. This is happening on Windows 7 desktop clien...

  • Casual Listener
  • Plan Premium Country  US Device HP ZBook, Google Pixel Operating System Windows 7, Android 9   My Question or Issue  I've noticed glyphs from foreign languages showing up in ...
  • efp822
  • Newbie
  • 1337 Views
  • 4 replies
  • 3 likes
  • 1337 Views
  • 4 replies
  • 3 likes

Can't play Spotify mp3 local files on PC

PlanPremiumCountry IsraelDevicePCOperating SystemWindows 10My Question or Issue I can't play mp3 files I imported from my local files to my Spotify playlist. I can play them on my android phone without any problems but I can't on my PC.The error mess...

  • Regular
  • Plan Premium Country  Israel Device PC Operating System Windows 10 My Question or Issue  I can't play mp3 files I imported from my local files to my Spotify playlist. I can play th...
  • lww-_kcsdruz
  • Regular
  • 882 Views
  • 4 replies
  • 0 likes
  • 882 Views
  • 4 replies
  • 0 likes

"Spotify can't play this (...) you can import it" for albums I have imported already

PlanFreeCountryUnited Kingdom (Scotland)DeviceDesktop PCOperating SystemWindows 10 My Question or IssueThis issue is of a similar nature to the one that's already seemingly going around in this thread, however, the solutions offered there haven't hel...

  • Newbie
  • Plan Free Country United Kingdom (Scotland) Device Desktop PC Operating System Windows 10   My Question or Issue This issue is of a similar nature to the one that's already seemingly g...
  • 172 Views
  • 0 replies
  • 1 likes
  • 172 Views
  • 0 replies
  • 1 likes

Superuser Contribution Find Friends BROKEN under Follow tab

PlanPremiumCountryUSAOperating SystemWindows 10 Desktop My Question or IssueHello Spotify, I have noticed that the find friends button has been broken lately. I have tried logging in and out, restarting, disconnecting my facebook account and reconnec...

  • Newbie
  • Plan Premium Country USA Operating System Windows 10 Desktop   My Question or Issue Hello Spotify,   I have noticed that the find friends button has been broken lately. I have tri...
  • Peter
  • Spotify Legend
  • 208 Views
  • 2 replies
  • 0 likes
  • 208 Views
  • 2 replies
  • 0 likes