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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2130 Views

0 replies

4 likes

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

151342 Views

83 replies

27 likes

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Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

139714 Views

294 replies

22 likes

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New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11302 Views

1 replies

6 likes

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  • 6 likes

No song will pop up anywhere on Spotify on my pc!!!

PlanFreeCountry U.S.A.DevicePCOperating SystemWindows 10 My Question or Issue I've uninstalled spotify multiple times and still no songs will even pop up on my pc and i cant play anything even when I link my phone, and yes i have tried clean reseting...

Newbie

Plan Free Country  U.S.A. Device PC Operating System Windows 10   My Question or Issue  I've uninstalled spotify multiple times and still no songs will even pop up on my pc a...

Mantisentil

Community Legend

309 Views

1 replies

1 likes

  • 309 Views
  • 1 replies
  • 1 likes

Songs not adding to any playlists

PlanFreeCountry United StatesDevicePCOperating SystemWindows 10 My Question or Issue Songs and albums won't show up in playlists I add them to any more. I've tried doing it by clicking and dragging and by clicking the ... button and choosing "Add to ...

Casual Listener

Plan Free Country  United States Device PC Operating System Windows 10   My Question or Issue  Songs and albums won't show up in playlists I add them to any more. I've tried ...

heckos

Casual Listener

404 Views

1 replies

1 likes

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  • 1 replies
  • 1 likes

Atividade de Amigos "bugada"

PlanPremiumCountryBrasil Operating SystemWindows 7 My Question or Issue Boa noite, pessoal! Desde que comecei a utilizar o app do Spotify versão desktop, venho tendo problemas para visualizar as atividades de amigos. Está habilitada e alguns amigos j...

Casual Listener

Plan Premium Country Brasil    Operating System Windows 7   My Question or Issue  Boa noite, pessoal!   Desde que comecei a utilizar o app do Spotify versão deskto...

Bittencourt

Spotify Star

3700 Views

5 replies

1 likes

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  • 1 likes

Spotify doesn't play any track

I was having some issues playing tracks, so I decided to uninstall Spotify but when I logged in after restarting it I realized that all the tracks in the playlist were gone, even the ones in other account's playlists. But the real problem is that now...

Newbie

I was having some issues playing tracks, so I decided to uninstall Spotify but when I logged in after restarting it I realized that all the tracks in the playlist were gone, even the ones in other ac...

KSBGAMING

Music Fan

475 Views

1 replies

1 likes

Playing problem
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I can not hear anything on Spotify on windows 10 desktop.

- I can only listen to music on my cell phone.- I play spotify online and no music plays, not even playlists.- I downloaded the program and no music plays either.- I've already updated all the drivers. Help please?

Newbie

- I can only listen to music on my cell phone. - I play spotify online and no music plays, not even playlists. - I downloaded the program and no music plays either. - I've already updated all the ...

Mantisentil

Community Legend

441 Views

3 replies

0 likes

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Solved!! All of my music has disapear

I don't know where my music his gone.. PlanPremiumCountry FranceOperating SystemWindows 10Spotify VersionDesktop

Casual Listener

I don't know where my music his gone..   Plan Premium Country  France Operating System Windows 10 Spotify Version Desktop 

Reiika

Casual Listener

924 Views

6 replies

1 likes

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  • 1 likes

Can't play songs, playlists gone

Hello, I opened up my spotify to see that none of my songs in my playlists are there anymore. If I try to search a song to play, it won't play. Web browser player won't work. All my songs appear on my iPhone and play just fine. I've tried the followi...

Newbie

  Hello,  I opened up my spotify to see that none of my songs in my playlists are there anymore. If I try to search a song to play, it won't play. Web browser player won't work. All my so...

Brunelicia

Community Legend

914 Views

1 replies

1 likes

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  • 1 likes

Spotify can play cached/local songs, but not streamed audio

PlanPremiumCountry United Kingdom Operating SystemWindows 10, Pro Edition The IssueRecently I have been having issue which results in spotify not being able to play songs which require audio streaming. When clicking on songs I have not previously lis...

Newbie

Plan Premium Country  United Kingdom   Operating System Windows 10, Pro Edition   The Issue Recently I have been having issue which results in spotify not being able to play s...

692 Views

0 replies

1 likes

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Solved!! Only one shows up in friend activity

PlanFreeCountry United StatesDeviceLenovo N23Operating SystemWindows 10 My Question or Issue So, this is very odd. only one person shows up in friend activity despite the fact that I have 5. already tried restarting and all that.

Music Fan

Plan Free Country  United States Device Lenovo N23 Operating System Windows 10   My Question or Issue  So, this is very odd. only one person shows up in friend activity despi...

Mantisentil

Community Legend

13010 Views

1 replies

0 likes

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Browse / Discover not updating

PlanPremiumCountry ItalyOperating SystemWindows 10 My Question or Issue Since many days now all the section Browse/Discover does not update. Top recommendations for you and all suggestions are the same since more than one week. My current Spotify Pre...

Gig Goer

Plan Premium Country  Italy Operating System Windows 10   My Question or Issue  Since many days now all the section Browse/Discover does not update. Top recommendations for you...

Headover

Music Fan

2365 Views

18 replies

8 likes

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  • 18 replies
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Solved!! Desktop App and Web Player playing no music

PlanPremiumCountry United States DeviceDesktop App and Web PlayerOperating SystemWindows 10 My Question or IssueFor a couple of months now, I have not been able to play any music from Spotify on my desktop. It started with only a couple of songs skip...

Regular

Plan Premium Country  United States  Device Desktop App and Web Player Operating System Windows 10   My Question or Issue For a couple of months now, I have not been able to ...

JNoworyta97

Regular

5619 Views

5 replies

1 likes

Desktop
Web Player
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Multiple ads are playing directly behind one another

PlanFreeCountry South AfricaDeviceWindows LaptopOperating SystemWindows 10My Question or IssueAfter a few songs, usually 3 or 4, I am served multiple ads directly behind one another, which is incredibly frustrating. It's usually only 2 ads, but I've ...

Visitor

Plan Free Country  South Africa Device Windows Laptop Operating System Windows 10 My Question or Issue After a few songs, usually 3 or 4, I am served multiple ads directly beh...

354 Views

0 replies

0 likes

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Solved!! Spotify PC can't play or show songs that are not saved

DeviceGigabyte Aero 14 Operating SystemWindows 10 Home My Question or IssueIf I try and go to any playlist that has music I don't have saved, it won't show up. Even if I go to an album that I want to save to my library, it'll allow me to press the bu...

Casual Listener

Device Gigabyte Aero 14   Operating System Windows 10 Home   My Question or Issue If I try and go to any playlist that has music I don't have saved, it won't show up. Even if I g...

Bittencourt

Spotify Star

1367 Views

1 replies

0 likes

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  • 1 replies
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Seeing What Friend Plays

PlanPremiumCountry USDeviceLaptopOperating SystemWindows 10 - Listening through the Spotify App My Question or Issue I used to be able to see what my friends were playing in real time. As of today I can no longer see them. The right hand section just...

Regular

Plan Premium Country  US Device Laptop Operating System Windows 10 - Listening through the Spotify App   My Question or Issue  I used to be able to see what my friends were p...

katiek_

Composer

763 Views

2 replies

0 likes

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Spotify app state overrided my dektop spotify previous state when i change from one to the other

Each time that I change from spotify phone to spotify desktop, the desktop previous "state" (song/list/random option/etc...) is overriden by the spotfy phone "state" so i lost the list/song/queue or random config I was playing on my desktop before......

Roadie

Each time that I change from spotify phone to spotify desktop, the desktop previous "state" (song/list/random option/etc...) is overriden by the spotfy phone "state" 😞 so i lost the list/song/q...

cookiematt

Casual Listener

720 Views

4 replies

0 likes

Desktop
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Solved!! Can't play anything

Some time ago, i couldn't play new songs anymore, i had to do a clean reinstall if i wanted my playlists to update. So, i did it again today, but this time after doing it, i can't play anything on my pc. All my playlists are seen as empty, and if i t...

Casual Listener

Some time ago, i couldn't play new songs anymore, i had to do a clean reinstall if i wanted my playlists to update. So, i did it again today, but this time after doing it, i can't play anything on my...

Fractal3

Casual Listener

2322 Views

3 replies

1 likes

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Songbar greyed out ! Can't play songs

I'm having a wierd issue. I can play songs in my playlist but if i search for a new song. The song bar is greyed out but I can see the timer of the song???? I have attached an image. I have tried re-installing but I still can't play any searched song...

Newbie

   I'm having a wierd issue. I can play songs in my playlist but if i search for a new song. The song bar is greyed out but I can see the timer of the song???? I have attached an image. I ...

Bittencourt

Spotify Star

615 Views

1 replies

1 likes

  • 615 Views
  • 1 replies
  • 1 likes

Can only play my playlists

PlanFreeCountryUKDevicePCOperating SystemWindows 10Question or Issue I can't get anything but my playlists to play. No new music or anything.

Casual Listener

Plan Free Country UK Device PC Operating System Windows 10 Question or Issue  I can't get anything but my playlists to play. No new music or anything.

Robm60

Casual Listener

408 Views

2 replies

0 likes

  • 408 Views
  • 2 replies
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Friend Feed does not work

PlanPremiumCountrySingaporeDevicePCOperating SystemWindows 10 My Question or Issue Everything was perfectly fine before today when my friends feed stopped working. Instead of displaying the few friends I follow, it simply asks me to " Find Friends". ...

Newbie

Plan Premium Country Singapore Device PC Operating System Windows 10   My Question or Issue  Everything was perfectly fine before today when my friends feed stopped working. ...

smurfmama1

Casual Listener

2212 Views

8 replies

8 likes

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  • 8 replies
  • 8 likes

Im scaring my wife at home

When I play spotify from work, I scare my wife since spotify automaticly plays from my livingroom device. Shes pregnant, so I dont want the birth to start early because of the loud sudden noises from the livingroom scaring the water out of her. Is th...

Casual Listener

When I play spotify from work, I scare my wife since spotify automaticly plays from my livingroom device. Shes pregnant, so I dont want the birth to start early because of th...

twode

Casual Listener

546 Views

2 replies

0 likes

Connect
Desktop
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