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Can't play an artist's discography on the desktop app

Plan Premium Device PC / Android My Question or Issue This happened a few days ago. Normally when i clicked an Artist > Discography > Show All > And play a song, the next song was from the next album of the artist. Now, the next song is a random one ...

Music Fan

troycarp

Casual Listener

9826 Views

98 replies

43 likes

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  • 98 replies
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Issue : no volume control in spotify when exclusive mode is activated

Premium member, France, Windows 10 64 bits updated, Focusrite Audio solo usb external soundcard updated, Desktop app updated I talk with the customer service, we try to solve my problem and they told me that it should be an issue that I have to talk ...

Regular

MIKAAAAEL

Regular

985 Views

12 replies

1 likes

Possible Bug
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  • 12 replies
  • 1 likes

Black Screen (June 15 2026 install)

PlanPremiumCountryCanadaDeviceDesktop PC IntelOperating SystemWindows 11 My Question or IssueFollowed clean re-install instructions after getting black screen at startup. Installed the latest June 15 version from the Windows Store. Ran once without p...

Music Fan

anime-kun32

Casual Listener

2173 Views

34 replies

2 likes

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  • 34 replies
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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic troubleshooting Restart the Spotify app as well as your PC. Make sure both the app and Windows are...

Moderator

8429 Views

0 replies

4 likes

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"Can't play current song" error for all songs on only my account on this PC

PlanFreeCountryUSA DeviceWin 10 PCSpotify: 1.1.4.197.g92d52c4f (Windows Store version) My Question or IssueEvery song loads then stops after 5-7 seconds with the "can't play current song" error. I have switched to a different account (#2) on this PC ...

Casual Listener

Plan Free Country USA   Device Win 10 PC Spotify: 1.1.4.197.g92d52c4f (Windows Store version)   My Question or Issue Every song loads then stops after 5-7 seconds with the "can't ...

matthewelissa

Casual Listener

1138 Views

2 replies

2 likes

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  • 2 replies
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Error 117 - Windows

PlanFreeCountryBrazilDeviceNotebook Dell Inspiron 15Operating SystemWindows 10 My Question or IssueSo i've been trying to make the Spotify work on my Notebook, but it always end up in a error 117 - 'Maybe the firewall is blocking spotify...' i have a...

Newbie

  Plan Free Country Brazil Device Notebook Dell Inspiron 15 Operating System Windows 10   My Question or Issue So i've been trying to make the Spotify work on my Notebook, but it...

Bittencourt

Spotify Star

1507 Views

1 replies

0 likes

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Windows 7 Spotify April 18th 2019 No Response

Over a dozen users in three seperate locations using seperate accounts - none of us can open or uninstall Spotify. Have deleted all files as won't uninstall and re-installed but no change.Spinny circle for 2 seconds then nothing.Using the web player ...

Newbie

Over a dozen users in three seperate locations using seperate accounts - none of us can open or uninstall Spotify. Have deleted all files as won't uninstall and re-installed but no change. Spinny ci...

Nico

Community Legend

551 Views

1 replies

4 likes

  • 551 Views
  • 1 replies
  • 4 likes

Solved!! Can't see my friends acitivty and can't add friends from facebook

CountrySpainOperating SystemWindows 10 My Question or IssueHi, this has been going on for a few weeks or even months. I don't know why it just stopped working suddenly. My friend's feed doesn't appear, as if I didn't have any friends. But I do follow...

Casual Listener

Country Spain Operating System Windows 10   My Question or Issue Hi, this has been going on for a few weeks or even months. I don't know why it just stopped working suddenly. My friend's f...

PlumaLigera

Casual Listener

1375 Views

2 replies

0 likes

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Downloaded songs

PlanPremiumCountry Device(Desktop)Operating System(Windows 10.) My Question or Issue Hi I downloaded all my songs from my library on my desktop, but the songs are gone when I’m offline instead I get Your favorite songs will appear here ??

Casual Listener

  Plan Premium Country   Device (Desktop) Operating System (Windows 10.)   My Question or Issue  Hi I downloaded all my songs from my library on my desktop, but the son...

304 Views

0 replies

0 likes

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Problems when spotify automatically updates

PlanPremiumCountrySpain DeviceLaptop Operating SystemMicrosoft Windows 10 Enterprise (10.0.14393 Build 14393) My Question or IssueI had problems when installing Spotify on the computer, I did the workarround of installing with windows in safe mode an...

Newbie

Plan Premium Country Spain  Device Laptop  Operating System Microsoft Windows 10 Enterprise (10.0.14393 Build 14393)   My Question or Issue I had problems when installing Spo...

425 Views

0 replies

0 likes

  • 425 Views
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[All Platforms][Playlists] Deleted songs from a playlist keep reappearing in that playlist

I have deleted some songs from one of my playlists but these deleted songs keep reappearing in that playlist. How do i prevent this from happening or what can i do to stop this?

Visitor

I have deleted some songs from one of my playlists but these deleted songs keep reappearing in that playlist. How do i prevent this from happening or what can i do to stop this?

leviE

Composer

563 Views

1 replies

0 likes

All Platforms
Playlists
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  • 1 replies
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No se reporduce ninguna cancion Premium

PlanPremiumPaísMexicoDispositivoPCSistema operativoWindows 10 Mi pregunta o problemaCuento con Spotify Premium y al darle play a cualquier canción en mi pc (sea en lista de reproduccion, busqueda, link, etc.) me manda un mensaje diciendo: "no es posi...

Newbie

Plan Premium País Mexico Dispositivo PC Sistema operativo Windows 10   Mi pregunta o problema Cuento con Spotify Premium y al darle play a cualquier canción en mi pc (sea en lista de r...

496 Views

0 replies

0 likes

  • 496 Views
  • 0 replies
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Unable to reinstall spotify

PlanFree/PremiumCountryCanadaDeviceHP Elitebook 840 G1Operating SystemWindows 10 My Question or IssueI am trying to remove the spotify files manually from appdata to re install but it gives me a "File is already in use " error. I have made sure there...

Newbie

  Plan Free/Premium Country Canada Device HP Elitebook 840 G1 Operating System Windows 10   My Question or Issue I am trying to remove the spotify files manually from appdata to ...

leviE

Composer

529 Views

1 replies

0 likes

  • 529 Views
  • 1 replies
  • 0 likes

Songs randomly pause

PlanPremiumCountryUSADeviceComputerOperating SystemWindows 10 Pro My Question or IssueWhile listening to music on spotify on my computer, all my songs randomly pause after around 6 seconds. This does not happen when I listen to it on my phone. I have...

Newbie

Plan Premium Country USA Device Computer Operating System Windows 10 Pro   My Question or Issue While listening to music on spotify on my computer, all my songs randomly pause after ar...

leviE

Composer

540 Views

1 replies

0 likes

  • 540 Views
  • 1 replies
  • 0 likes

Player skips songs after 1 second. Podcasts only thing to play.

PlanPremiumCountryUSOperating SystemWindows 10My Question or IssueWeb player works, other PC works, phone works. I have done ALL of the following:- uninstalled using windows, then reinstalled- uninstalled using Revo and deleted all leftover files, re...

Visitor

Plan Premium Country US Operating System Windows 10 My Question or Issue Web player works, other PC works, phone works. I have done ALL of the following: - uninstalled using windows, then rei...

diabhoil

Newbie

980 Views

1 replies

2 likes

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  • 1 replies
  • 2 likes

Superuser Contribution Spotify no reproduce ninguna canción

Hola Uso Windows 7 32 bits, le doy clic a una canción y simplemente no la reproduce. Cual sea la canción o pista, no funciona. ¿Alguien sabe qué sucede? Agradezco cualquier ayuda.

Casual Listener

Hola   Uso Windows 7 32 bits, le doy clic a una canción y simplemente no la reproduce. Cual sea la canción o pista, no funciona. ¿Alguien sabe qué sucede? Agradezco cualquier ayuda.

musicsybarite

Casual Listener

1422 Views

4 replies

0 likes

canciones
fallos
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  • 4 replies
  • 0 likes

Scroll bars visible in announcement section

PlanPremiumCountryRomania DeviceLenovo Y700-15iskOperating SystemWindows 10 My Question or IssueAnnouncements section has vertical and horizontal scroll bars.http://prntscr.com/ndhyivThe problem is present even if I fully maximized the window.I tried...

Casual Listener

Plan Premium Country Romania   Device Lenovo Y700-15isk Operating System Windows 10   My Question or Issue Announcements section has vertical and horizontal scroll bars. http://...

401 Views

0 replies

0 likes

  • 401 Views
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Can't add a specific local file to my phone

I've never had this problem before until now, but for some reason Spotify has added all but one of my local files. It's the same file format just like all the other local files on my phone.

Newbie

I've never had this problem before until now, but for some reason Spotify has added all but one of my local files. It's the same file format just like all the other local files on my phone.  

553 Views

0 replies

0 likes

local file
phone
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  • 0 replies
  • 0 likes

Latest version of Spotify will not load

PlanPremiumCountryNew ZealandDevicePC Operating SystemWindows 7 My Question or IssueSpotify has been running fine until the last update. Which installs automatically - now Spotify refuses to load. Clicking Spotify does literally nothing. It doesn't e...

Newbie

Plan Premium Country New Zealand Device PC  Operating System Windows 7   My Question or Issue Spotify has been running fine until the last update. Which installs automatically - n...

leviE

Composer

876 Views

3 replies

0 likes

  • 876 Views
  • 3 replies
  • 0 likes

Friend Activity - not showing friend

PlanPremiumCountryAustraliaDevicePC Operating SystemWindows 10 My Question or Issue Hi guys, I joined yesterday, version 1.1.4.197.g92d52c4f; and am having trouble with the Friend Activity. I have friend who is also a premium user, same version as I;...

Newbie

Plan Premium Country Australia Device PC  Operating System Windows 10   My Question or Issue   Hi guys, I joined yesterday,  version 1.1.4.197.g92d52c4f; and am having ...

leviE

Composer

771 Views

1 replies

1 likes

  • 771 Views
  • 1 replies
  • 1 likes

Solved!! song not loading

PlanFreeCountrycanadaOperating SystemWindows 10 My Question or Issue there is a lot of chinese song that i cant play. The color of the name of the song is grey instead of white and the song would never load and most of the song in my daily mix are li...

Visitor

Plan Free Country canada Operating System Windows 10   My Question or Issue  there is a lot of chinese song that i cant play. The color of the name of the song is grey instead of wh...

Bittencourt

Spotify Star

866 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Spotify keeps deleting my downloaded music

I have a premium account for 2 or 3 years now and I'm using it on my phone and Windows 10 pc (same one from the beginning). Since last month I guess I repeatedly download my offline music to my pc but Spotify keeps resetting all of them. This is the ...

Casual Listener

I have a premium account for 2 or 3 years now and I'm using it on my phone and Windows 10 pc (same one from the beginning). Since last month I guess I repeatedly download my offline music to my pc bu...

ElainaD

Composer

5577 Views

1 replies

4 likes

offline downloads
  • 5577 Views
  • 1 replies
  • 4 likes

Can't play any song in Spotify app and spotify webplayer homepage wont even load

PlanFreeCountryGermanyDeviceComputerOperating SystemWindwos 10 My Question or IssueIf I try to listen to a song in the windows app it stops after few seconds and tells me it cant play the song. If I try to open the webplayer (open.spotify.com) it tel...

Casual Listener

Plan Free Country Germany Device Computer Operating System Windwos 10   My Question or Issue If I try to listen to a song in the windows app it stops after few seconds and tells me it ...

LittleStegi

Casual Listener

775 Views

2 replies

0 likes

  • 775 Views
  • 2 replies
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Radio generates a regular playlist

I have a Premium subscription, and am trying to play radio on the PC Desktop version. The problem is that for whatever reason, the radio option generates a playlist that contains approximately 50 songs... and then doesn't load any more. The interface...

Newbie

I have a Premium subscription, and am trying to play radio on the PC Desktop version. The problem is that for whatever reason, the radio option generates a playlist that contains approximately 50 son...

Bittencourt

Spotify Star

630 Views

1 replies

0 likes

  • 630 Views
  • 1 replies
  • 0 likes