Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Windows
Hi GuysI switched on my Windows 10 from the Desktop-Version to the Browser-Version. It works, but now I get/see every time a Mini-Player in the left upper corner for about 5 seconds when I press Pause/Play or e.g. if I change the volume. How can I de...
Visitor
27729 Views
11 replies
2 likes
PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...
Music Fan
945536 Views
544 replies
64 likes
There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c
Music Fan
53293 Views
40 replies
9 likes
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...
Hola Uso Windows 7 32 bits, le doy clic a una canción y simplemente no la reproduce. Cual sea la canción o pista, no funciona. ¿Alguien sabe qué sucede? Agradezco cualquier ayuda.
Hola Uso Windows 7 32 bits, le doy clic a una canción y simplemente no la reproduce. Cual sea la canción o pista, no funciona. ¿Alguien sabe qué sucede? Agradezco cualquier ayuda.
Casual Listener
1399 Views
4 replies
0 likes
PlanPremiumCountryRomania DeviceLenovo Y700-15iskOperating SystemWindows 10 My Question or IssueAnnouncements section has vertical and horizontal scroll bars.http://prntscr.com/ndhyivThe problem is present even if I fully maximized the window.I tried...
Plan Premium Country Romania Device Lenovo Y700-15isk Operating System Windows 10 My Question or Issue Announcements section has vertical and horizontal scroll bars. http://...
389 Views
0 replies
0 likes
I've never had this problem before until now, but for some reason Spotify has added all but one of my local files. It's the same file format just like all the other local files on my phone.
I've never had this problem before until now, but for some reason Spotify has added all but one of my local files. It's the same file format just like all the other local files on my phone.
548 Views
0 replies
0 likes
PlanPremiumCountryNew ZealandDevicePC Operating SystemWindows 7 My Question or IssueSpotify has been running fine until the last update. Which installs automatically - now Spotify refuses to load. Clicking Spotify does literally nothing. It doesn't e...
Plan Premium Country New Zealand Device PC Operating System Windows 7 My Question or Issue Spotify has been running fine until the last update. Which installs automatically - n...
Composer
866 Views
3 replies
0 likes
PlanPremiumCountryAustraliaDevicePC Operating SystemWindows 10 My Question or Issue Hi guys, I joined yesterday, version 1.1.4.197.g92d52c4f; and am having trouble with the Friend Activity. I have friend who is also a premium user, same version as I;...
Plan Premium Country Australia Device PC Operating System Windows 10 My Question or Issue Hi guys, I joined yesterday, version 1.1.4.197.g92d52c4f; and am having ...
Composer
760 Views
1 replies
1 likes
PlanFreeCountrycanadaOperating SystemWindows 10 My Question or Issue there is a lot of chinese song that i cant play. The color of the name of the song is grey instead of white and the song would never load and most of the song in my daily mix are li...
Plan Free Country canada Operating System Windows 10 My Question or Issue there is a lot of chinese song that i cant play. The color of the name of the song is grey instead of wh...
Spotify Star
860 Views
3 replies
0 likes
I have a premium account for 2 or 3 years now and I'm using it on my phone and Windows 10 pc (same one from the beginning). Since last month I guess I repeatedly download my offline music to my pc but Spotify keeps resetting all of them. This is the ...
I have a premium account for 2 or 3 years now and I'm using it on my phone and Windows 10 pc (same one from the beginning). Since last month I guess I repeatedly download my offline music to my pc bu...
Composer
5568 Views
1 replies
4 likes
PlanFreeCountryGermanyDeviceComputerOperating SystemWindwos 10 My Question or IssueIf I try to listen to a song in the windows app it stops after few seconds and tells me it cant play the song. If I try to open the webplayer (open.spotify.com) it tel...
Plan Free Country Germany Device Computer Operating System Windwos 10 My Question or Issue If I try to listen to a song in the windows app it stops after few seconds and tells me it ...
Casual Listener
757 Views
2 replies
0 likes
I have a Premium subscription, and am trying to play radio on the PC Desktop version. The problem is that for whatever reason, the radio option generates a playlist that contains approximately 50 songs... and then doesn't load any more. The interface...
I have a Premium subscription, and am trying to play radio on the PC Desktop version. The problem is that for whatever reason, the radio option generates a playlist that contains approximately 50 son...
Spotify Star
619 Views
1 replies
0 likes
Plan: FreeCountry: CataloniaDevice: Desktop PCOperating System: Windows 10 Pro 1809 My Question or Issue:After dragging and dropping the Spotify icon from the Start Menu to the Desktop, the proper shortcut is created but with no icon. It is shown wit...
Plan: Free Country: Catalonia Device: Desktop PC Operating System: Windows 10 Pro 1809 My Question or Issue: After dragging and dropping the Spotify icon from the Start Menu to the Deskt...
Regular
12710 Views
3 replies
0 likes
PlanPremium Family CountryGermany DevicePC Operating SystemWin10 1803 x64 My Question or IssueI listen to Spotify at work and occasionly add songs that I like to my library.They show up in every other browser but not in my Desktop App at home.If I wa...
Plan Premium Family Country Germany Device PC Operating System Win10 1803 x64 My Question or Issue I listen to Spotify at work and occasionly add songs that I...
Regular
493 Views
1 replies
0 likes
PlanPremiumCountrySwedenDevice(Intel Core, i5-3320M CPU 2,6 Ghz, 4 Gb RAM, Lenovo)Operating System(Windows 7, 64-bit system) My Question or IssueMy Lenovo laptop cannot play offline songs. I have re-installed and re-downloaded all the songs (less tha...
Plan Premium Country Sweden Device (Intel Core, i5-3320M CPU 2,6 Ghz, 4 Gb RAM, Lenovo) Operating System (Windows 7, 64-bit system) My Question or Issue My Lenovo laptop cannot play ...
502 Views
0 replies
0 likes
This is not a spotify issue, it's a Windows 10 bug that was supposed to act like a "feature": Old behavior:When you shut down your PC, all apps are closedAfter reboot/restart, you have to re-open any app you'd like to useNew behavior:When shutting do...
This is not a spotify issue, it's a Windows 10 bug that was supposed to act like a "feature": Old behavior: When you shut down your PC, all apps are closed After reboot/restart, y...
Spotify Legend
1762 Views
6 replies
0 likes
None of the below information is required. However, the more you provide the easier it will be for us to try and helpPlanUnsure my older brother controls my accountCountryEnglandDevice(Some microsoft windows its old)Operating System(iOS 10, Android O...
None of the below information is required. However, the more you provide the easier it will be for us to try and help Plan Unsure my older brother controls my account Country England Device (So...
378 Views
0 replies
0 likes
PlanPremiumCountryUSADeviceLG v35, windows 10 desktopOperating SystemAndroid Oreo, Windows 10 My Question or IssueHello, I'm having an issue where my songs playlist will not update on my windows computer. I listen 50/50 on my phone and on my PC, so w...
Plan Premium Country USA Device LG v35, windows 10 desktop Operating System Android Oreo, Windows 10 My Question or Issue Hello, I'm having an issue where my songs playlist will...
1445 Views
0 replies
1 likes
PlanPremium DeviceASUS R540LOperating SystemWindows 10 My Question or IssueWhen I try to download my playlist on my computer, it says "waiting or connexion" and nothing happens. Whereas spotify uses the internet connexion to play / find the music of ...
Plan Premium Device ASUS R540L Operating System Windows 10 My Question or Issue When I try to download my playlist on my computer, it says "waiting or connexion" and nothing ha...
Casual Listener
1131 Views
7 replies
0 likes
PlanFreeCountryCanadaDeviceAsus ROG laptop(don't know exact model)Operating SystemWindows 10My Question or IssueWhenever I try to play any song it says "Spotify can't play this right now. if you have the file on your computer you can import it." When...
Plan Free Country Canada Device Asus ROG laptop(don't know exact model) Operating System Windows 10 My Question or Issue Whenever I try to play any song it says "Spotify can't play t...
Spotify Star
735 Views
3 replies
0 likes
Every time I attempt to log in to Spotify on Windows 10, the whole app crashes. I've tried reinstalling, performing a "full clean install" by uninstalling and clearing AppData of any Spotify folders and installing again. I've tried uninstalling that,...
Every time I attempt to log in to Spotify on Windows 10, the whole app crashes. I've tried reinstalling, performing a "full clean install" by uninstalling and clearing AppData of any Spotify folders ...
Casual Listener
1261 Views
1 replies
1 likes
I use Apple Music / iTunes and wanted to give Spotify a try. But there is no option to import iTunes-Playlists, or is there any?A heavy tool on iTunes is option of creating a smart playlist by individual aspects based on rating, metadata, date of imp...
I use Apple Music / iTunes and wanted to give Spotify a try. But there is no option to import iTunes-Playlists, or is there any? A heavy tool on iTunes is option of creating a smart playlist by indi...
671 Views
0 replies
3 likes
PlanPremiumCountryUSADeviceHP laptop/windows APPOperating SystemWindows 10 My Question or IssueWhen using the Spotify App for Windows PC, and shuffling certain playlists, Spotify will play as many as 25 songs in a row from the same artist, who makes ...
Plan Premium Country USA Device HP laptop/windows APP Operating System Windows 10 My Question or Issue When using the Spotify App for Windows PC, and shuffling certain playlists, Spo...
700 Views
0 replies
0 likes
