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Can't play an artist's discography on the desktop app

Plan Premium Device PC / Android My Question or Issue This happened a few days ago. Normally when i clicked an Artist > Discography > Show All > And play a song, the next song was from the next album of the artist. Now, the next song is a random one ...

Music Fan

Qeltar

Casual Listener

14317 Views

111 replies

52 likes

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  • 111 replies
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Issue : no volume control in spotify when exclusive mode is activated

Premium member, France, Windows 10 64 bits updated, Focusrite Audio solo usb external soundcard updated, Desktop app updated I talk with the customer service, we try to solve my problem and they told me that it should be an issue that I have to talk ...

Music Fan

MIKAAAAEL

Music Fan

2019 Views

16 replies

3 likes

Possible Bug
  • 2019 Views
  • 16 replies
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Black Screen (June 15 2026 install)

PlanPremiumCountryCanadaDeviceDesktop PC IntelOperating SystemWindows 11 My Question or IssueFollowed clean re-install instructions after getting black screen at startup. Installed the latest June 15 version from the Windows Store. Ran once without p...

Music Fan

hroski

Visitor

4993 Views

40 replies

2 likes

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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic troubleshooting Restart the Spotify app as well as your PC. Make sure both the app and Windows are...

Moderator

9742 Views

0 replies

4 likes

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Spotify doesn't play most of the songs from an artist: Pinguini Tattici Nucleari

PlanFreeCountryItalyDeviceAsus VivoBookOperating SystemWindows 10 My Question or IssueSpotify for Pc doesn't reproduce most of the song from the artist "Pinguini Tattici Nucleari" tried the solution to delete the file with Spotify.url but there's no ...

Newbie

Plan Free Country Italy Device Asus VivoBook Operating System Windows 10   My Question or Issue Spotify for Pc doesn't reproduce most of the song from the artist "Pinguini Tattici Nucl...

394 Views

0 replies

0 likes

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Spotify opens on startup no matter what

Hello, I've got a new laptop, installed Spotify and it opens on startup everytime even though I disabled it in Advanced Options. It doesen't show in my Task Manager in Startup section. I'm using Windows 10. I've read on forums that this is a bug, so ...

Casual Listener

Hello,   I've got a new laptop, installed Spotify and it opens on startup everytime even though I disabled it in Advanced Options. It doesen't show in my Task Manager in Startup section. &nbs...

leviE

Composer

945 Views

3 replies

1 likes

startup
Startup Bug
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Solved!! Google hijacking my keyboard shortcuts

Operating SystemWindows 10 My Question or IssueOn my keyboard I have volume up/down, next song and pause/play keys. I have to press my FN key for these to work. All of the keys work on spotify and always have worked. Yesterday I cleared my cache on c...

Casual Listener

Operating System Windows 10   My Question or Issue On my keyboard I have volume up/down, next song and pause/play keys. I have to press my FN key for these to work. All of the keys work on s...

Exhaust

Casual Listener

2734 Views

3 replies

0 likes

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  • 3 replies
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Song doesn't resume at windows restart

PlanPremiumDeviceComputerOperating SystemWindows 10 My Question or IssueHello, I'm coming to see you because I need help, at windows startup and spotify, the music does not resume where I stopped while before i shut down windows, I would like to know...

Casual Listener

Plan Premium Device Computer Operating System Windows 10   My Question or Issue Hello, I'm coming to see you because I need help, at windows startup and spotify, the music does not res...

443 Views

0 replies

1 likes

  • 443 Views
  • 0 replies
  • 1 likes

Spotify app keeps skipping songs

PlanPremiumCountryPolandDeviceDell laptopOperating SystemWin10 My Question or IssueSpotify App keeps skipping songs every second or faster. Of course its impossible to listen to music like that.I already tried reinstallig, i turned off hardware accel...

Newbie

Plan Premium Country Poland Device Dell laptop Operating System Win10   My Question or Issue Spotify App keeps skipping songs every second or faster. Of course its impossible to listen...

654 Views

0 replies

0 likes

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Spotify library content doesn't match across devices.

I use Spotify on my phone, add an album to my Library. (Or I add an album to my library while on my computer at work.) I then use Spotify on my home PC (Windows 8.1) and the album is not in my library. It only started happening a few months ago I thi...

Casual Listener

I use Spotify on my phone, add an album to my Library. (Or I add an album to my library while on my computer at work.)   I then use Spotify on my home PC (Windows 8.1) and the album is not in ...

456 Views

0 replies

0 likes

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Upgrade button and upgrade banners not clickable

PlanFree/PremiumCountrySouth AfricaDeviceWindows PCOperating SystemWindows 10 My Question or IssueI am unable to click on any "upgrade" button on the Spotify app. Even the upgrade banners that pop up are not clickable.

Casual Listener

Plan Free/Premium Country South Africa Device Windows PC Operating System Windows 10   My Question or Issue I am unable to click on any "upgrade" button on the Spotify app. Even the up...

453 Views

0 replies

0 likes

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No longer downloaded offline albums on Windows

Earlier, I could see downloaded albums in "Albums" section when offline. Now I see none of my downloaded albums and only accessible within "Songs" section.What is going here?! PlanPremium PlatformWindows 10

Visitor

Earlier, I could see downloaded albums in "Albums" section when offline. Now I see none of my downloaded albums and only accessible within "Songs" section. What is going here?!   Plan Premiu...

450 Views

0 replies

0 likes

Desktop
Offline listening
Windows PC
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My Spotfy was playing disgusting musics by itself

PlanPremiumCountryBrazilDevicePCOperating SystemWindows 10 My Question or IssueI got Spotify in my PC, sometimes I was listening some music, or my pc is at standby and it change the playing music or start to play some musics by itself. I've already d...

Newbie

Plan Premium Country Brazil Device PC Operating System Windows 10   My Question or Issue I got Spotify in my PC, sometimes I was listening some music, or my pc is at standby and it...

Bittencourt

Spotify Star

414 Views

1 replies

0 likes

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Spotify wont lauch

PlanPremiumCountryUnited StatesDeviceDesktopOperating SystemWindows 7 My Question or IssueI am trying to lauch Spotify on my windows desktop like I do everyday and it wont start. I tried to troubleshoot and the message I get is "Spotify is incompatib...

Casual Listener

Plan Premium Country United States Device Desktop Operating System Windows 7   My Question or Issue I am trying to lauch Spotify on my windows desktop like I do everyday and it wont st...

JasonLowrey

Casual Listener

753 Views

4 replies

0 likes

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  • 4 replies
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"Can't play current song" error for all songs on only my account on this PC

PlanFreeCountryUSA DeviceWin 10 PCSpotify: 1.1.4.197.g92d52c4f (Windows Store version) My Question or IssueEvery song loads then stops after 5-7 seconds with the "can't play current song" error. I have switched to a different account (#2) on this PC ...

Casual Listener

Plan Free Country USA   Device Win 10 PC Spotify: 1.1.4.197.g92d52c4f (Windows Store version)   My Question or Issue Every song loads then stops after 5-7 seconds with the "can't ...

matthewelissa

Casual Listener

1152 Views

2 replies

2 likes

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Error 117 - Windows

PlanFreeCountryBrazilDeviceNotebook Dell Inspiron 15Operating SystemWindows 10 My Question or IssueSo i've been trying to make the Spotify work on my Notebook, but it always end up in a error 117 - 'Maybe the firewall is blocking spotify...' i have a...

Newbie

  Plan Free Country Brazil Device Notebook Dell Inspiron 15 Operating System Windows 10   My Question or Issue So i've been trying to make the Spotify work on my Notebook, but it...

Bittencourt

Spotify Star

1518 Views

1 replies

0 likes

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Windows 7 Spotify April 18th 2019 No Response

Over a dozen users in three seperate locations using seperate accounts - none of us can open or uninstall Spotify. Have deleted all files as won't uninstall and re-installed but no change.Spinny circle for 2 seconds then nothing.Using the web player ...

Newbie

Over a dozen users in three seperate locations using seperate accounts - none of us can open or uninstall Spotify. Have deleted all files as won't uninstall and re-installed but no change. Spinny ci...

Nico

Community Legend

558 Views

1 replies

4 likes

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  • 1 replies
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Solved!! Can't see my friends acitivty and can't add friends from facebook

CountrySpainOperating SystemWindows 10 My Question or IssueHi, this has been going on for a few weeks or even months. I don't know why it just stopped working suddenly. My friend's feed doesn't appear, as if I didn't have any friends. But I do follow...

Casual Listener

Country Spain Operating System Windows 10   My Question or Issue Hi, this has been going on for a few weeks or even months. I don't know why it just stopped working suddenly. My friend's f...

PlumaLigera

Casual Listener

1395 Views

2 replies

0 likes

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Downloaded songs

PlanPremiumCountry Device(Desktop)Operating System(Windows 10.) My Question or Issue Hi I downloaded all my songs from my library on my desktop, but the songs are gone when I’m offline instead I get Your favorite songs will appear here ??

Casual Listener

  Plan Premium Country   Device (Desktop) Operating System (Windows 10.)   My Question or Issue  Hi I downloaded all my songs from my library on my desktop, but the son...

315 Views

0 replies

0 likes

  • 315 Views
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Problems when spotify automatically updates

PlanPremiumCountrySpain DeviceLaptop Operating SystemMicrosoft Windows 10 Enterprise (10.0.14393 Build 14393) My Question or IssueI had problems when installing Spotify on the computer, I did the workarround of installing with windows in safe mode an...

Newbie

Plan Premium Country Spain  Device Laptop  Operating System Microsoft Windows 10 Enterprise (10.0.14393 Build 14393)   My Question or Issue I had problems when installing Spo...

436 Views

0 replies

0 likes

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[All Platforms][Playlists] Deleted songs from a playlist keep reappearing in that playlist

I have deleted some songs from one of my playlists but these deleted songs keep reappearing in that playlist. How do i prevent this from happening or what can i do to stop this?

Visitor

I have deleted some songs from one of my playlists but these deleted songs keep reappearing in that playlist. How do i prevent this from happening or what can i do to stop this?

leviE

Composer

574 Views

1 replies

0 likes

All Platforms
Playlists
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No se reporduce ninguna cancion Premium

PlanPremiumPaísMexicoDispositivoPCSistema operativoWindows 10 Mi pregunta o problemaCuento con Spotify Premium y al darle play a cualquier canción en mi pc (sea en lista de reproduccion, busqueda, link, etc.) me manda un mensaje diciendo: "no es posi...

Newbie

Plan Premium País Mexico Dispositivo PC Sistema operativo Windows 10   Mi pregunta o problema Cuento con Spotify Premium y al darle play a cualquier canción en mi pc (sea en lista de r...

508 Views

0 replies

0 likes

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Unable to reinstall spotify

PlanFree/PremiumCountryCanadaDeviceHP Elitebook 840 G1Operating SystemWindows 10 My Question or IssueI am trying to remove the spotify files manually from appdata to re install but it gives me a "File is already in use " error. I have made sure there...

Newbie

  Plan Free/Premium Country Canada Device HP Elitebook 840 G1 Operating System Windows 10   My Question or Issue I am trying to remove the spotify files manually from appdata to ...

leviE

Composer

540 Views

1 replies

0 likes

  • 540 Views
  • 1 replies
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Songs randomly pause

PlanPremiumCountryUSADeviceComputerOperating SystemWindows 10 Pro My Question or IssueWhile listening to music on spotify on my computer, all my songs randomly pause after around 6 seconds. This does not happen when I listen to it on my phone. I have...

Newbie

Plan Premium Country USA Device Computer Operating System Windows 10 Pro   My Question or Issue While listening to music on spotify on my computer, all my songs randomly pause after ar...

leviE

Composer

554 Views

1 replies

0 likes

  • 554 Views
  • 1 replies
  • 0 likes