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Can't play an artist's discography on the desktop app

Plan Premium Device PC / Android My Question or Issue This happened a few days ago. Normally when i clicked an Artist > Discography > Show All > And play a song, the next song was from the next album of the artist. Now, the next song is a random one ...

Music Fan

szkill

Newbie

12270 Views

105 replies

47 likes

  • 12270 Views
  • 105 replies
  • 47 likes

Issue : no volume control in spotify when exclusive mode is activated

Premium member, France, Windows 10 64 bits updated, Focusrite Audio solo usb external soundcard updated, Desktop app updated I talk with the customer service, we try to solve my problem and they told me that it should be an issue that I have to talk ...

Music Fan

MIKAAAAEL

Music Fan

1477 Views

15 replies

2 likes

Possible Bug
  • 1477 Views
  • 15 replies
  • 2 likes

Black Screen (June 15 2026 install)

PlanPremiumCountryCanadaDeviceDesktop PC IntelOperating SystemWindows 11 My Question or IssueFollowed clean re-install instructions after getting black screen at startup. Installed the latest June 15 version from the Windows Store. Ran once without p...

Music Fan

hroski

Visitor

3764 Views

40 replies

2 likes

  • 3764 Views
  • 40 replies
  • 2 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic troubleshooting Restart the Spotify app as well as your PC. Make sure both the app and Windows are...

Moderator

9167 Views

0 replies

4 likes

  • 9167 Views
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  • 4 likes

No se reporduce ninguna cancion Premium

PlanPremiumPaísMexicoDispositivoPCSistema operativoWindows 10 Mi pregunta o problemaCuento con Spotify Premium y al darle play a cualquier canción en mi pc (sea en lista de reproduccion, busqueda, link, etc.) me manda un mensaje diciendo: "no es posi...

Newbie

Plan Premium País Mexico Dispositivo PC Sistema operativo Windows 10   Mi pregunta o problema Cuento con Spotify Premium y al darle play a cualquier canción en mi pc (sea en lista de r...

507 Views

0 replies

0 likes

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  • 0 replies
  • 0 likes

Unable to reinstall spotify

PlanFree/PremiumCountryCanadaDeviceHP Elitebook 840 G1Operating SystemWindows 10 My Question or IssueI am trying to remove the spotify files manually from appdata to re install but it gives me a "File is already in use " error. I have made sure there...

Newbie

  Plan Free/Premium Country Canada Device HP Elitebook 840 G1 Operating System Windows 10   My Question or Issue I am trying to remove the spotify files manually from appdata to ...

leviE

Composer

535 Views

1 replies

0 likes

  • 535 Views
  • 1 replies
  • 0 likes

Songs randomly pause

PlanPremiumCountryUSADeviceComputerOperating SystemWindows 10 Pro My Question or IssueWhile listening to music on spotify on my computer, all my songs randomly pause after around 6 seconds. This does not happen when I listen to it on my phone. I have...

Newbie

Plan Premium Country USA Device Computer Operating System Windows 10 Pro   My Question or Issue While listening to music on spotify on my computer, all my songs randomly pause after ar...

leviE

Composer

550 Views

1 replies

0 likes

  • 550 Views
  • 1 replies
  • 0 likes

Player skips songs after 1 second. Podcasts only thing to play.

PlanPremiumCountryUSOperating SystemWindows 10My Question or IssueWeb player works, other PC works, phone works. I have done ALL of the following:- uninstalled using windows, then reinstalled- uninstalled using Revo and deleted all leftover files, re...

Visitor

Plan Premium Country US Operating System Windows 10 My Question or Issue Web player works, other PC works, phone works. I have done ALL of the following: - uninstalled using windows, then rei...

diabhoil

Newbie

985 Views

1 replies

2 likes

  • 985 Views
  • 1 replies
  • 2 likes

Superuser Contribution Spotify no reproduce ninguna canción

Hola Uso Windows 7 32 bits, le doy clic a una canción y simplemente no la reproduce. Cual sea la canción o pista, no funciona. ¿Alguien sabe qué sucede? Agradezco cualquier ayuda.

Casual Listener

Hola   Uso Windows 7 32 bits, le doy clic a una canción y simplemente no la reproduce. Cual sea la canción o pista, no funciona. ¿Alguien sabe qué sucede? Agradezco cualquier ayuda.

musicsybarite

Casual Listener

1438 Views

4 replies

0 likes

canciones
fallos
  • 1438 Views
  • 4 replies
  • 0 likes

Scroll bars visible in announcement section

PlanPremiumCountryRomania DeviceLenovo Y700-15iskOperating SystemWindows 10 My Question or IssueAnnouncements section has vertical and horizontal scroll bars.http://prntscr.com/ndhyivThe problem is present even if I fully maximized the window.I tried...

Casual Listener

Plan Premium Country Romania   Device Lenovo Y700-15isk Operating System Windows 10   My Question or Issue Announcements section has vertical and horizontal scroll bars. http://...

404 Views

0 replies

0 likes

  • 404 Views
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Can't add a specific local file to my phone

I've never had this problem before until now, but for some reason Spotify has added all but one of my local files. It's the same file format just like all the other local files on my phone.

Newbie

I've never had this problem before until now, but for some reason Spotify has added all but one of my local files. It's the same file format just like all the other local files on my phone.  

558 Views

0 replies

0 likes

local file
phone
  • 558 Views
  • 0 replies
  • 0 likes

Latest version of Spotify will not load

PlanPremiumCountryNew ZealandDevicePC Operating SystemWindows 7 My Question or IssueSpotify has been running fine until the last update. Which installs automatically - now Spotify refuses to load. Clicking Spotify does literally nothing. It doesn't e...

Newbie

Plan Premium Country New Zealand Device PC  Operating System Windows 7   My Question or Issue Spotify has been running fine until the last update. Which installs automatically - n...

leviE

Composer

882 Views

3 replies

0 likes

  • 882 Views
  • 3 replies
  • 0 likes

Friend Activity - not showing friend

PlanPremiumCountryAustraliaDevicePC Operating SystemWindows 10 My Question or Issue Hi guys, I joined yesterday, version 1.1.4.197.g92d52c4f; and am having trouble with the Friend Activity. I have friend who is also a premium user, same version as I;...

Newbie

Plan Premium Country Australia Device PC  Operating System Windows 10   My Question or Issue   Hi guys, I joined yesterday,  version 1.1.4.197.g92d52c4f; and am having ...

leviE

Composer

778 Views

1 replies

1 likes

  • 778 Views
  • 1 replies
  • 1 likes

Solved!! song not loading

PlanFreeCountrycanadaOperating SystemWindows 10 My Question or Issue there is a lot of chinese song that i cant play. The color of the name of the song is grey instead of white and the song would never load and most of the song in my daily mix are li...

Visitor

Plan Free Country canada Operating System Windows 10   My Question or Issue  there is a lot of chinese song that i cant play. The color of the name of the song is grey instead of wh...

Bittencourt

Spotify Star

885 Views

3 replies

0 likes

  • 885 Views
  • 3 replies
  • 0 likes

Spotify keeps deleting my downloaded music

I have a premium account for 2 or 3 years now and I'm using it on my phone and Windows 10 pc (same one from the beginning). Since last month I guess I repeatedly download my offline music to my pc but Spotify keeps resetting all of them. This is the ...

Casual Listener

I have a premium account for 2 or 3 years now and I'm using it on my phone and Windows 10 pc (same one from the beginning). Since last month I guess I repeatedly download my offline music to my pc bu...

ElainaD

Composer

5590 Views

1 replies

4 likes

offline downloads
  • 5590 Views
  • 1 replies
  • 4 likes

Can't play any song in Spotify app and spotify webplayer homepage wont even load

PlanFreeCountryGermanyDeviceComputerOperating SystemWindwos 10 My Question or IssueIf I try to listen to a song in the windows app it stops after few seconds and tells me it cant play the song. If I try to open the webplayer (open.spotify.com) it tel...

Casual Listener

Plan Free Country Germany Device Computer Operating System Windwos 10   My Question or Issue If I try to listen to a song in the windows app it stops after few seconds and tells me it ...

LittleStegi

Casual Listener

780 Views

2 replies

0 likes

  • 780 Views
  • 2 replies
  • 0 likes

Radio generates a regular playlist

I have a Premium subscription, and am trying to play radio on the PC Desktop version. The problem is that for whatever reason, the radio option generates a playlist that contains approximately 50 songs... and then doesn't load any more. The interface...

Newbie

I have a Premium subscription, and am trying to play radio on the PC Desktop version. The problem is that for whatever reason, the radio option generates a playlist that contains approximately 50 son...

Bittencourt

Spotify Star

638 Views

1 replies

0 likes

  • 638 Views
  • 1 replies
  • 0 likes

Solved!! Desktop shortcut without icon

Plan: FreeCountry: CataloniaDevice: Desktop PCOperating System: Windows 10 Pro 1809 My Question or Issue:After dragging and dropping the Spotify icon from the Start Menu to the Desktop, the proper shortcut is created but with no icon. It is shown wit...

Regular

Plan: Free Country: Catalonia Device: Desktop PC Operating System: Windows 10 Pro 1809   My Question or Issue: After dragging and dropping the Spotify icon from the Start Menu to the Deskt...

Juxuanu

Regular

12819 Views

3 replies

0 likes

  • 12819 Views
  • 3 replies
  • 0 likes

Browser and Desktop App Favorites not synching

PlanPremium Family CountryGermany DevicePC Operating SystemWin10 1803 x64 My Question or IssueI listen to Spotify at work and occasionly add songs that I like to my library.They show up in every other browser but not in my Desktop App at home.If I wa...

Newbie

Plan Premium Family   Country Germany   Device PC   Operating System Win10 1803 x64   My Question or Issue I listen to Spotify at work and occasionly add songs that I...

violt

Regular

517 Views

1 replies

0 likes

  • 517 Views
  • 1 replies
  • 0 likes

Cannot play Offline songs on Laptop

PlanPremiumCountrySwedenDevice(Intel Core, i5-3320M CPU 2,6 Ghz, 4 Gb RAM, Lenovo)Operating System(Windows 7, 64-bit system) My Question or IssueMy Lenovo laptop cannot play offline songs. I have re-installed and re-downloaded all the songs (less tha...

Newbie

Plan Premium Country Sweden Device (Intel Core, i5-3320M CPU 2,6 Ghz, 4 Gb RAM, Lenovo) Operating System (Windows 7, 64-bit system)   My Question or Issue My Lenovo laptop cannot play ...

509 Views

0 replies

0 likes

  • 509 Views
  • 0 replies
  • 0 likes

Re: Spotify keeps opening on startup [Windows 10]

This is not a spotify issue, it's a Windows 10 bug that was supposed to act like a "feature": Old behavior:When you shut down your PC, all apps are closedAfter reboot/restart, you have to re-open any app you'd like to useNew behavior:When shutting do...

Newbie

This is not a spotify issue, it's a Windows 10 bug that was supposed to act like a "feature":   Old behavior: When you shut down your PC, all apps are closed After reboot/restart, y...

Peter

Spotify Legend

1822 Views

6 replies

0 likes

  • 1822 Views
  • 6 replies
  • 0 likes

Microsoft phone and whenever i search no matter what it is it comes up with no results founds

None of the below information is required. However, the more you provide the easier it will be for us to try and helpPlanUnsure my older brother controls my accountCountryEnglandDevice(Some microsoft windows its old)Operating System(iOS 10, Android O...

Newbie

None of the below information is required. However, the more you provide the easier it will be for us to try and help Plan Unsure my older brother controls my account Country England Device (So...

390 Views

0 replies

0 likes

  • 390 Views
  • 0 replies
  • 0 likes

Windows app not updating songs playlist

PlanPremiumCountryUSADeviceLG v35, windows 10 desktopOperating SystemAndroid Oreo, Windows 10 My Question or IssueHello, I'm having an issue where my songs playlist will not update on my windows computer. I listen 50/50 on my phone and on my PC, so w...

Newbie

Plan Premium Country USA Device LG v35, windows 10 desktop Operating System Android Oreo, Windows 10   My Question or Issue Hello, I'm having an issue where my songs playlist will...

1465 Views

0 replies

1 likes

  • 1465 Views
  • 0 replies
  • 1 likes

trouble downloading playlists

PlanPremium DeviceASUS R540LOperating SystemWindows 10 My Question or IssueWhen I try to download my playlist on my computer, it says "waiting or connexion" and nothing happens. Whereas spotify uses the internet connexion to play / find the music of ...

Casual Listener

Plan Premium   Device ASUS R540L Operating System Windows 10   My Question or Issue When I try to download my playlist on my computer, it says "waiting or connexion" and nothing ha...

SuperNya_

Casual Listener

1188 Views

7 replies

0 likes

  • 1188 Views
  • 7 replies
  • 0 likes