Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Forum Posts

Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Start Jam Menu - Desktop App.png Queue Right Sidebar.png
  • Spotify Star
  • Spotify Star
  • songcat1
  • Casual Listener
  • 117069 Views
  • 82 replies
  • 27 likes
  • 117069 Views
  • 82 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

  • Spotify Star
  • Spotify Star
  • whatintheworldisthis
  • Visitor
  • 112856 Views
  • 291 replies
  • 22 likes
  • 112856 Views
  • 291 replies
  • 22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Sidebar Tips.png Desktop Sidebar Compact View.png Compact Layout.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 8833 Views
  • 1 replies
  • 6 likes
  • 8833 Views
  • 1 replies
  • 6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 149826 Views
  • 0 replies
  • 26 likes
  • Mac
    Windows
  • 149826 Views
  • 0 replies
  • 26 likes

spotify automatic launch on android when i am starting it on window

PlanFreeCountryIndiaDevicelaptop with windows and androidOperating System(Android Nougat, Windows 10) My Question or IssueHeyy i am using spotify from 2 days today i noticed whenever i am playing song in my desktop app it automatically launch and sta...

  • Casual Listener
  • Plan Free Country India Device laptop with windows and android Operating System (Android Nougat, Windows 10)   My Question or Issue Heyy i  am using spotify from 2 days today i no...
  • 15vaibhav
  • Casual Listener
  • 648 Views
  • 2 replies
  • 0 likes
  • 648 Views
  • 2 replies
  • 0 likes

Spotify won't boot up and only once show's error message.

eNone of the below information is required. However, the more you provide the easier it will be for us to try and help.Plan PremiumCountryUSADeviceDell Inspiron 17ROperating SystemWin10 My Question or IssueLast night I restarted my laptop due to it b...

  • Casual Listener
  • eNone of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan  Premium Country USA Device Dell Inspiron 17R Operating System...
  • OneByBoo
  • Roadie
  • 1337 Views
  • 6 replies
  • 0 likes
  • Trouble Shooting
  • 1337 Views
  • 6 replies
  • 0 likes

Where is the search bar?

PlanPremiumCountrySwedenDevicePCOperating SystemWindows 10 My Question or IssueUntil yesterday there was an always visible search bar at the top of the Spotify windows, next to the forward- and backward buttons. This morning it was gone. The only way...

  • Newbie
  •   Plan Premium Country Sweden Device PC Operating System Windows 10   My Question or Issue Until yesterday there was an always visible search bar at the top of the Spotify window...
  • Bittencourt
  • Spotify Star
  • 1061 Views
  • 1 replies
  • 0 likes
  • 1061 Views
  • 1 replies
  • 0 likes

Odd Connectivity Issues

PlanPremiumCountryUSADeviceMSI GT72 2QE Dominator ProOperating SystemWindows 10My Question or IssueMy PC has been having difficulties with spotify for months now. It does not show all songs I have followed, it doesnt show friend feed, it has an odd c...

  • Regular
  • Plan Premium Country USA Device MSI GT72 2QE Dominator Pro Operating System Windows 10 My Question or Issue My PC has been having difficulties with spotify for months now. It does not show a...
  • spsmcguanema
  • Regular
  • 311 Views
  • 1 replies
  • 0 likes
  • 311 Views
  • 1 replies
  • 0 likes

Solved!! Filter songs within a playlist by bpm

PlanFree/PremiumCountryFranceDeviceSamsung Galaxy S9Operating System My Question or IssueIt would be great to be able to filter by bpm songs within a playlist (or extract them to another playlist)

  • Casual Listener
  • Plan Free/Premium Country France Device Samsung Galaxy S9 Operating System     My Question or Issue It would be great to be able to filter by bpm songs within a playlist (or extra...
  • Nico
  • Community Legend
  • 1688 Views
  • 1 replies
  • 0 likes
  • 1688 Views
  • 1 replies
  • 0 likes

Spotify can't play any songs

PlanPremiumOperating SystemWindows 10 My Question or IssueHi From 1 month i can't play ANY songs on my spotify desktop app. I downloaded it from official site, and at the beggining the app just don't play some songs, now any songs work. The icon of a...

1.PNG 2.PNG 3.PNG 4.PNG
  • Casual Listener
  • Plan Premium Operating System Windows 10   My Question or Issue Hi   From 1 month i can't play ANY songs on my spotify desktop app. I downloaded it from official site, and at the be...
  • Wolf199
  • Newbie
  • 528 Views
  • 2 replies
  • 0 likes
  • 528 Views
  • 2 replies
  • 0 likes

Spotify Premium freezes on desktop

PlanPremiumCountryDenmarkDeviceDesktopOperating SystemWindows 10 My Question or IssueSpotify freez/get very slow after 1 minutWhen i recently used my spotify on my desktop, and play a song then efter about 1 minut i cant search for new music and when...

  • Casual Listener
  • Plan Premium Country Denmark Device Desktop Operating System Windows 10   My Question or Issue Spotify freez/get very slow after 1 minut When i recently used my spotify on my deskto...
  • MichaelFrandsen
  • Casual Listener
  • 335 Views
  • 2 replies
  • 0 likes
  • 335 Views
  • 2 replies
  • 0 likes

Solved!! Spotify don´t play songs, can´t find them

PlanFreeCountry AustriaOperating SystemWindows 10 My Question or IssueWhen i try to find songs in my Spotify app... I can´t play them. It also don´t show me the title or de Picture of the Title. When i go in my safed songs, it´s loading like 5 minute...

  • Casual Listener
  • Plan Free Country  Austria Operating System Windows 10   My Question or Issue When i try to find songs in my Spotify app... I can´t play them. It also don´t show me the title or de ...
  • Variasam2
  • Newbie
  • 2585 Views
  • 5 replies
  • 0 likes
  • 2585 Views
  • 5 replies
  • 0 likes

Can't add new songs to playlists or queue

PlanFreeCountryU.S.DeviceASUSOperating SystemWindows 10My Question or IssueWhen I try to add new songs to my playlists on my Windows computer, they cannot be added to the playlist. However, they show up on my playlists when I open the playlists on my...

  • Newbie
  • Plan Free Country U.S. Device ASUS Operating System Windows 10 My Question or Issue When I try to add new songs to my playlists on my Windows computer, they cannot be added to the playlist. ...
  • A_Musicophile
  • Community Legend
  • 1098 Views
  • 1 replies
  • 0 likes
  • add songs
    Queue bug
    queue error
    Queue issues
    Windows 10
  • 1098 Views
  • 1 replies
  • 0 likes

Recommendation - To allow us to permanently remove lists from Home Recommendation

Plan - payingCountry - CanadaPlatform Device - every single one. For some some strange reason, just because I live in Canada my recommended Home shows French playlists - how do we get rid this? Or better question - how do we get rid of stuff I never ...

one.PNG two.PNG
  • Music Fan
  • Plan - paying Country - Canada Platform Device - every single one.   For some some strange reason, just because I live in Canada my recommended Home shows French playlists - how do we get ri...
  • 537 Views
  • 0 replies
  • 0 likes
  • Home
    Playlists
    Recommendations
  • 537 Views
  • 0 replies
  • 0 likes

Solved!! This playlist is currently empty

PlanPremiumCountryUSADevicePCOperating System Windows 10 My Question or IssueSpotify keeps saying: "This playlist is currently empty" to all playlists, Spotify's and mine. I am not able to play any song.I tried reinstalling 3 times. Installed Quickti...

Untitled.jpg
  • Casual Listener
  • Plan Premium Country USA Device PC Operating System  Windows 10   My Question or Issue Spotify keeps saying: "This playlist is currently empty" to all playlists, Spotify's and min...
  • Tyler1992
  • Casual Listener
  • 14249 Views
  • 8 replies
  • 1 likes
  • 14249 Views
  • 8 replies
  • 1 likes

Music Not Playing

PlanPremiumCountryUSA DevicePC Operating SystemWindows 10 My Question or IssueSome music does not work. E.g.Keeno - All The Shimmering ThingsAntoine Dufour - Back & Forth None of the songs in either of those two albums play for me. They seem to work ...

  • Music Fan
  •  Plan Premium Country USA   Device PC   Operating System Windows 10   My Question or Issue Some music does not work. E.g. Keeno - All The Shimmering Things Antoine D...
  • Nico
  • Community Legend
  • 1058 Views
  • 5 replies
  • 0 likes
  • 1058 Views
  • 5 replies
  • 0 likes

why is spotify launching on startup?

my spotify keeps launching on startup on windows 10 even though i made sure in settings to select no for auto startup? what the **bleep**

  • Regular
  • my spotify keeps launching on startup on windows 10 even though i made sure in settings to select no for auto startup? what the **bleep**  
  • Bittencourt
  • Spotify Star
  • 464 Views
  • 1 replies
  • 0 likes
  • 464 Views
  • 1 replies
  • 0 likes

Desktop app doesn't save current session properly

PlanPremiumCountry The NetherlandsDeviceAsus laptopOperating SystemWindows 10 My Question or Issue Whenever I (re)open my Spotify app, it should show me what song I was playing when I closed the application after my last session. The problem is, it o...

  • Casual Listener
  • Plan Premium Country  The Netherlands Device Asus laptop Operating System Windows 10   My Question or Issue  Whenever I (re)open my Spotify app, it should show me what song I...
  • CatDance
  • Casual Listener
  • 1155 Views
  • 4 replies
  • 2 likes
  • saving problem
    session
    session cookie
    shuffle
    shuffle issue
  • 1155 Views
  • 4 replies
  • 2 likes

Spotify not playing ANY songs, UI glitches

############### EDIT ##################Spotify's solution does work https://community.spotify.com/t5/Ongoing-Issues/Playlists-appear-empty-on-desktop-app/idi-p/4680137 BUT BE CAREFUL, there were 2 'hosts' files on my PC, i only looked at one which wa...

1.PNG 2.PNG
  • Casual Listener
  • ############### EDIT ################## Spotify's solution does work https://community.spotify.com/t5/Ongoing-Issues/Playlists-appear-empty-on-desktop-app/idi-p/4680137   BUT BE CAREFUL,...
  • Mantisentil
  • Community Legend
  • 1557 Views
  • 1 replies
  • 1 likes
  • Desktop
  • 1557 Views
  • 1 replies
  • 1 likes

Solved!! Most Songs Won't Play

PlanPremiumCountryUSA Device(PC)Operating System(Windows 10) My Question or IssueMost songs I try to play won't work.Songs that do work: -Stuff that I have previously saved (but not if I've saved them in the same sessions).-More recent songs from pla...

  • Regular
  • Plan Premium Country USA   Device (PC) Operating System (Windows 10)   My Question or Issue Most songs I try to play won't work. Songs that do work:  -Stuff that I have pr...
  • blanketbox
  • Regular
  • 899 Views
  • 4 replies
  • 1 likes
  • Help
  • 899 Views
  • 4 replies
  • 1 likes

Song art for album not showing correctly

PlanFreeCountryU.S.Operating System(Windows 10) My Question or IssueAlbum art is showing at the bottom left when I play a song but it does not show it in the overview of the band. It shows the pictures below kinda like its a broken link. I just insta...

  • Newbie
  • Plan Free Country U.S. Operating System (Windows 10)   My Question or Issue Album art is showing at the bottom left when I play a song but it does not show it in the overview of the band...
  • DennyEMufc
  • Roadie
  • 442 Views
  • 1 replies
  • 0 likes
  • 442 Views
  • 1 replies
  • 0 likes

unable to disable crossfade

PlanPremiumCountryNetherlandsDevicePCOneplus 3Operating SystemAndroid and Windows 10 pro My Question or IssueRecently i noticed that songs start to fade in and out. I find it annoying since it is verry distracting. I have tried to disable it in the a...

  • Casual Listener
  •   Plan Premium Country Netherlands Device PC Oneplus 3 Operating System Android and Windows 10 pro   My Question or Issue Recently i noticed that songs start to fade in and out....
  • Mantisentil
  • Community Legend
  • 599 Views
  • 3 replies
  • 0 likes
  • 599 Views
  • 3 replies
  • 0 likes

Unable to find particular FB friends with search bar

I can search for some FB friends' page through "Find Friends" as well as their Spotify URI but not from just typing their FB names in the Search bar (No spelling errors) - didn't have this problem before and now I get a message that says "No results ...

  • Casual Listener
  • I can search for some FB friends' page through "Find Friends" as well as their Spotify URI but not from just typing their FB names in the Search bar (No spelling errors) - didn't have this problem be...
  • Lauvee
  • Casual Listener
  • 704 Views
  • 2 replies
  • 0 likes
  • Facebook
    Find
    friend
    Search
  • 704 Views
  • 2 replies
  • 0 likes

Did spotify recently change their font on the desktop client?

Just wondering if I'm going crazy or not. Has anyone else noticed that the font recently changed on the Desktop client?

  • Music Fan
  • Just wondering if I'm going crazy or not. Has anyone else noticed that the font recently changed on the Desktop client?
  • burakcalik
  • Casual Listener
  • 9025 Views
  • 9 replies
  • 1 likes
  • 9025 Views
  • 9 replies
  • 1 likes