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Desktop (Windows)

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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

989 Views

0 replies

2 likes

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

143179 Views

83 replies

27 likes

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Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

127555 Views

294 replies

22 likes

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New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

10761 Views

1 replies

6 likes

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When i save songs on my phone, they dont sync on my pc.

PlanPremiumCountryUSADeviceMoto g5 plus, Custom PC)Operating SystemAndroid Oreo, Windows 10 My Question or IssueWhen i save a song on my phone, to my songs, the song does not appear in songs on my pc. When i go search for the song on my pc, i cant pl...

Visitor

Plan Premium Country USA Device Moto g5 plus, Custom PC) Operating System Android Oreo, Windows 10   My Question or Issue When i save a song on my phone, to my songs, the song doe...

Nico

Community Legend

372 Views

1 replies

0 likes

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Song browser doesent work

im on the spotify app on windows 10, when i type something in the song browser it just doesent search the song image: https://gyazo.com/71c66d0e665ff8979c358ef724657a3a

Newbie

im on the spotify app on windows 10, when i type something in the song browser it just doesent search the song    image: https://gyazo.com/71c66d0e665ff8979c358ef724657a3a

Nico

Community Legend

461 Views

1 replies

0 likes

song browser
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Cant play songs in windows client "until allowed in Spotify phone app"

PlanPremiumCountrySlovakiaOperating SystemWindows 10 My Question or IssueI get the message "We cant play this until you allow this artist in the Spotify phone app". I had Spotify installed on Android and never blocked any artist. Now i dont even have...

Casual Listener

Plan Premium Country Slovakia Operating System Windows 10   My Question or Issue I get the message "We cant play this until you allow this artist in the Spotify phone app". I had Spotify...

tnk0

Casual Listener

404 Views

2 replies

1 likes

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Solved!! why?

why did you turn your once promising, unique streaming service into a huge, frustraing pile of cash grab **bleep**

Music Fan

why did you turn your once promising, unique streaming service into a huge, frustraing pile of cash grab **bleep**

fodare

Music Fan

795 Views

3 replies

0 likes

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scrobbles to last fm

None of the below information is required. However, the more you provide the easier it will be for us to try and hePlan UnlimitedCountry UKUKDevicedesktopOperating SystemWindows 10 My Question or Issue No scrobbles to last Fm since last update, other...

Gig Goer

None of the below information is required. However, the more you provide the easier it will be for us to try and he Plan Unlimited Country UK UK Device desktop Operating System Windows 10 &...

kirashi

Community Legend

547 Views

1 replies

1 likes

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Explicit songs blocked only on desktop app?

PlanFree/Country (Operating System(Windows 10) My Question or IssueSo currently explicit songs are blocked only on the desktop app, the web version and mobile app both do playback of explicit songs just fine but then they are grayed out in the deskto...

Visitor

Plan Free/ Country   (Operating System (Windows 10)   My Question or Issue So currently explicit songs are blocked only on the desktop app, the web version and mobile app both do pl...

kirashi

Community Legend

1507 Views

1 replies

1 likes

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Solved!! Can't play music on my pc and my playlists are al empty

PlanPremiumCountryDominican RepublicDeviceHP laptopOperating SystemWindows 10My Question or IssueI can listen to my music normaly on my android phone but i can't in my computer, when i go to one of my playlists all of them appear empty (on my phone i...

Casual Listener

Plan Premium Country Dominican Republic Device HP laptop Operating System Windows 10 My Question or Issue I can listen to my music normaly on my android phone but i can't in my computer, whe...

Nico

Community Legend

671 Views

3 replies

0 likes

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Desktop Sync not working

Device(MacBook, Windows PC, Android Phone)Operating System(Windows 10) My Question or IssueI have a laptop that I use to listen to music on when I'm not home, I listened and added several songs to my library, then used my phone to listen to the same ...

Casual Listener

Device (MacBook, Windows PC, Android Phone) Operating System (Windows 10)   My Question or Issue I have a laptop that I use to listen to music on when I'm not home, I listened and added se...

boxofgum

Casual Listener

694 Views

2 replies

0 likes

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Spotify can't play this right now - Desktop Windows

PlanPremiumCountryUSADeviceDesktopOperating SystemWindows 7 professional(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueNothing plays on my desktop app! I am about to cancel Spotify. No matter what I have tried it does not want to play an...

Casual Listener

Plan Premium Country USA Device Desktop Operating System Windows 7 professional (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Nothing plays on my desktop app! I ...

Nico

Community Legend

710 Views

3 replies

4 likes

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Solved!! Send phone's local files to computer

I have an S9 and am running Windows 10. I had to reinstall Windows and the only thing I forgot to backup is my local music- so now there are no local files for me to download. However the files are still "synced" and playing on my S9, but are greyed ...

Newbie

I have an S9 and am running Windows 10. I had to reinstall Windows and the only thing I forgot to backup is my local music- so now there are no local files for me to download. However the files are s...

Nico

Community Legend

498 Views

1 replies

0 likes

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How can i disable Spotify from auto updating?

I installed an older version of Spotify on by PC because the new Spotify doesnt has the features from the past. But after a few times there is this blue point at the right corner and says that an Update is ready. How can i disable this? I dont want t...

Music Fan

I installed an older version of Spotify on by PC because the new Spotify doesnt has the features from the past. But after a few times there is this blue point at the right corner and says that an Upd...

dinomight

Spotify Star

3665 Views

1 replies

1 likes

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Cannot find Spotify App for Samsung s3

PlanPremiumCountryDenmarkDeviceSamsung s3 frontier/huawei p20 My Question or IssueI cannot seem to find the spotify app for samsung s3, either on the watches built in app store or on the samsung app store on the phone. Has the app been removed?

Casual Listener

  Plan Premium Country Denmark Device Samsung s3 frontier/huawei p20   My Question or Issue I cannot seem to find the spotify app for samsung s3, either on the watches built in app...

JNipper

Casual Listener

447 Views

2 replies

0 likes

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Solved!! Remove Spotify Playlist

Hello, i would like to remove two playlists created by Spotify:"Your Top Songs 2018" and "Your Top Songs 2017".Both playlists are located in the "Made for you" section inside "Your Library". Is there any way to remove those playlists?Here is an scree...

Casual Listener

Hello, i would like to remove two playlists created by Spotify: "Your Top Songs 2018" and "Your Top Songs 2017". Both playlists are located in the "Made for you" section inside "Your Library"....

juanpablovc94

Casual Listener

2100 Views

2 replies

0 likes

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Solved!! "Spotify can't play this right now..."

Hi Spotify community! So there's a Brian May album on Spotify called Back to the Light, but when i try to play it, it says "Spotify can't play this right now. If you have the file on your computer you can import it."This album isn't showing up anywhe...

Newbie

Hi Spotify community!   So there's a Brian May album on Spotify called Back to the Light, but when i try to play it, it says "Spotify can't play this right now. If you have the file on your co...

OneByBoo

Roadie

2044 Views

1 replies

0 likes

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Folders within Album

Hi, there, i wanted to know how can i create folders with the "Album" folder. This is because i only hear full albums and not single musics, so the "Playlist" folder is useless to me.Thanks,Leporello

Newbie

Hi, there, i wanted to know how can i create folders with the "Album" folder. This is because i only hear full albums and not single musics, so the "Playlist" folder is useless to me. Thanks, Lepor...

OneByBoo

Roadie

2210 Views

1 replies

2 likes

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Unidentified Remote Spotify Control

PlanFreeCountryUKDeviceOnePlus 5T, HP LaptopOperating SystemAndroid, Windows 10 My Question or IssueFor the past couple weeks, I have been noticing (especially on my laptop) another device that plays music for me. It comes up as Spotify Web player (C...

Casual Listener

Plan Free Country UK Device OnePlus 5T, HP Laptop Operating System Android, Windows 10   My Question or Issue For the past couple weeks, I have been noticing (especially on my laptop) ...

ltd2beast

Newbie

1320 Views

4 replies

0 likes

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Font Difference

CountryAustraliaDeviceAsus UX360UAOperating SystemWindows 10My Question or Issue So recently I've been having this weird font issue where it uses a different font in Spotify compared to the images displayed in: Image for example and seems to use a co...

Casual Listener

Country Australia Device Asus UX360UA Operating System Windows 10 My Question or Issue   So recently I've been having this weird font issue where it uses a different font in Spotify comp...

OneByBoo

Roadie

1217 Views

1 replies

0 likes

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Inconsistent and incomplete recommendation playlists

PlanFreeCountryUnited StatesDeviceSurface pro 4Operating SystemWindows 10 My Question or IssueMy discover weekly and release radar playlists have become shorter and shorter as the weeks go by until they just update completely empty. I thought this wa...

Casual Listener

Plan Free Country United States Device Surface pro 4 Operating System Windows 10   My Question or Issue My discover weekly and release radar playlists have become shorter and shor...

624 Views

0 replies

0 likes

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Solved!! Add button rearrange

PlanPremiumCountryIndiaDeviceDell Inspiron 7567Operating SystemWindows 10My Question or IssuePlease add option to rearrange buttons I love full screen mode but its to the rignt and I forget about it.

Casual Listener

Plan Premium Country India Device Dell Inspiron 7567 Operating System Windows 10 My Question or Issue Please add option to rearrange buttons I love full screen mode but its to the rignt and ...

mosohodPeti

Composer

891 Views

1 replies

0 likes

Feature
Ideas
Linux
Mac
Windows 10
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Sorting on a created playlist

Hi,Recently Spotify started sorting played songs at the bottom of the playlist, HOW can you disable this hugely annoying function? I could not care less to see what songs I have listened. Instead I want to my playlist be in the order I have added son...

Newbie

Hi, Recently Spotify started sorting played songs at the bottom of the playlist, HOW can you disable this hugely annoying function? I could not care less to see what songs I have listened. Instead I...

OneByBoo

Roadie

473 Views

1 replies

0 likes

  • 473 Views
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