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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

151111 Views

83 replies

27 likes

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Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

139359 Views

294 replies

22 likes

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New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11296 Views

1 replies

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Ruined Song/Album Organisation

Why did Spotify find it necessary to remove individually saved / ticked songs from being listed in the user library in the album section of all platforms except web?I used to browse my saved/ticked selection of music via albums as I find it's the mos...

Gig Goer

Why did Spotify find it necessary to remove individually saved / ticked songs from being listed in the user library in the album section of all platforms except web? I used to browse my ...

545 Views

0 replies

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Android
Indexing
iphone
Music
Organisation
PC
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Force Spotify to display original artist names

Spotify started translating Russian artist names into English. Is there a way to force it to display original names in Cyrillic, or (at least) to send the original artist names to Last.fm?

Newbie

Spotify started translating Russian artist names into English. Is there a way to force it to display original names in Cyrillic, or (at least) to send the original artist names to Last.fm?  

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Spotify wont plau any music/playlists at all on my pc

I have been having a issue with my spotify skipping some songs and now it wont play any music, my playlists are blank as well. I downloaded the spotify app to my pc from the website. I did everything from doing a fresh install, downloading the one fe...

Newbie

  I have been having a issue with my spotify skipping some songs and now it wont play any music, my playlists are blank as well. I downloaded the spotify app to my pc from the website. I did ev...

392 Views

0 replies

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Solved!! No songs are loading/playing on my spotify app

PlanFreeOperating SystemWindows 10 I cant load ANYTHING. It gives me a "go to browse" option if I look into my songs, no songs even appear whenever I open a playlist, and whenever I try to play a song from my daily mixes, it will not load. I have tri...

Casual Listener

  Plan Free Operating System Windows 10   I cant load ANYTHING. It gives me a "go to browse" option if I look into my songs, no songs even appear whenever I open a playlist, and whene...

ooga_booga1

Casual Listener

4671 Views

6 replies

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Solved!! Not playing songs, Going from bad to worse

PlanPremiumCountryCanadaDeviceBrand new Windows 10 PCOperating SystemWindows 10 My Question or IssueOriginally my windows spotify app was randomly not playing certain songs, after doing some google fu i tried a few troubleshooting suggestions. I did ...

Casual Listener

  Plan Premium Country Canada Device Brand new Windows 10 PC Operating System Windows 10   My Question or Issue Originally my windows spotify app was randomly not playing certain...

br4d24

Casual Listener

1085 Views

2 replies

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Superuser Contribution "Endless Mix" and radio stations run out of songs.

PlanPremiumCountryUSA Operating SystemAndroid, Windows 10. My Question or Issue When playing an "Endless Mix" or Radio Station, Spotify runs out of songs. Please fix this.

Music Fan

Plan Premium Country USA     Operating System Android, Windows 10.   My Question or Issue  When playing an "Endless Mix" or Radio Station, Spotify runs out of songs. Ple...

cnchead

Music Fan

3024 Views

14 replies

1 likes

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Solved!! Music no work :/ HELP ME PLEASE

Hello, sorry if my English is bad, I'm French For a while I do not play music anymore, my playlist is delete all alone, but I can only read local files ! When I go on a playlist of Spotify , it tells me that it is empty ! Help me I'm in Windows 10* T...

Casual Listener

Hello, sorry if my English is bad, I'm French 🙂 For a while I do not play music anymore, my playlist is delete all alone, but I can only read local files ! When I go on a playlist of Spotify , it te...

Atiipiik1

Casual Listener

451 Views

1 replies

1 likes

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All of the songs in my playlists are gone, including Spotify created playlists.

I recently upgraded to Premium from a free account through a family plan; however, after upgrading and updating on my Windows 10 system, all of the songs in my playlists have ceased to exist. The playlists themselves are still there, but all of the m...

Visitor

I recently upgraded to Premium from a free account through a family plan; however, after upgrading and updating on my Windows 10 system, all of the songs in my playlists have ceased to exist. The pla...

teddylonglegs

Newbie

320 Views

1 replies

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Solved!! all favorites gone

PlanPremiumCountry uSADevicePCOperating SystemWindows 7 My Question or Issue so i was having some other issues with polaying songs from artist pages/song i dont have saved and after reinstalling to try and fix that issue, ALL my favorite artists/song...

Newbie

  Plan Premium Country  uSA Device PC Operating System Windows 7   My Question or Issue  so i was having some other issues with polaying songs from artist pages/song i ...

user-removed

Not applicable

1117 Views

1 replies

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Solved!! Saved songs and playlists empty on the desktop app

I am having an issue with the desktop app where my saved songs and playlists are not showing, however on the web browser version they are still there. I have already tried reinstalling the app with no success. Any help will be appreciated.PlanFree/Pr...

Music Fan

I am having an issue with the desktop app where my saved songs and playlists are not showing, however on the web browser version they are still there. I have already tried reinstalling the app with n...

Deribbile

Music Fan

1152 Views

5 replies

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Spotify Windows App won't display Sonos devices (Sonos App does, Spotify Mac does)

Hi there, We currently have 3 Sonos devices set up. On my Windows 10 (Microsoft Surface Book 2015) laptop through the Spotify app, the devices do not show up in the "Connect to a Device" menu. On the same Windows 10 computer through the Sonos app, I'...

Casual Listener

Hi there,   We currently have 3 Sonos devices set up.   On my Windows 10 (Microsoft Surface Book 2015) laptop through the Spotify app, the devices do not show up in the "Connect to...

lina123

Casual Listener

902 Views

1 replies

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windows 10 mode s: spotify with edge does not work

PlanFree/PremiumCountry DevicelaptoopOperating System Windows 10 IMPORTANT: IN MODE S My Question or Issue Not able to get spotify to work in edge (edge is the only browser available in windows 10 mode s) I would prefer to use spotify in edge instead...

Newbie

Plan Free/Premium Country   Device laptoop Operating System  Windows 10 IMPORTANT: IN MODE S   My Question or Issue  Not able to get spotify to work in edge (edge is the...

504 Views

0 replies

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All my songs are gone

PlanFreeCountry MexicoDevicePCOperating SystemWindows 10 My Question or Issue So i wanted to re install it because i was having problems with trying to listen to some songs, after i did that i wanted to check if it really worked and i couldn't listen...

Casual Listener

  Plan Free Country  Mexico Device PC Operating System Windows 10   My Question or Issue  So i wanted to re install it because i was having problems with trying to list...

278 Views

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All my albums and playlists are GONE

PlanPremium (Part of a Family plan)Country HungaryDevice Operating SystemWIN10 My Question or Issue I had some issues with the client, (Beast in Blacks songs weren't playinh) so I reinstalled it. After I logged in, all my playlists and albums were em...

Newbie

  Plan Premium (Part of a Family plan) Country  Hungary Device   Operating System WIN10   My Question or Issue  I had some issues with the client, (Beast in Blacks...

user-removed

Not applicable

521 Views

2 replies

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Black Screen on Spotify Web Player Web Player

DeviceDesktopOperating SystemWindows 10 My Question or IssueJust finished building my desktop today and Spotify Web Player does not load (loads a black screen) in both Microsoft Edge and Google Chrome. Tried the Spotify App on Windows 10 and it works...

Newbie

Device Desktop Operating System Windows 10   My Question or Issue Just finished building my desktop today and Spotify Web Player does not load (loads a black screen) in both Microsoft Edge...

LucasVanzin

Newbie

848 Views

1 replies

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Solved!! [Win10] Spotify not closing and taking up huge amounts of CPU power

PlanPremiumCountryGermanyDeviceDesktop PC Operating SystemWindows 10 My Question or Issue Hi there,whenever I close Spotify it does not close properly. No matter whether I close it via clicking the X, using the menu or the icon in my system tray, it ...

Casual Listener

Plan Premium Country Germany Device Desktop PC   Operating System Windows 10   My Question or Issue   Hi there, whenever I close Spotify it does not close properly. No mat...

Blackbot

Casual Listener

747 Views

1 replies

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"the migration of your data has failed"

Hello all, i'm annoyed. Because, i have a big problem.When i install, or i uninstall spotify (pc), i have this text : "the migration of your data has failed".I have uninstall spotify much time, but nothing to do. Impossible!All playlist are empty, my...

Newbie

Hello all, i'm annoyed. Because, i have a big problem. When i install, or i uninstall spotify (pc), i have this text : "the migration of your data has failed". I have uninstall spotify much time, b...

390 Views

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Music is gone, Can't Listen to not-songs, and all usual solutions aren't working.

So recently i haven't been able to listen to new music, fine cause i have the 10k limit plently of music. After weeks i decided to get rid of a few albums in favor of something new and of course it didn't work and i've had this problem before and it ...

Casual Listener

  So recently i haven't been able to listen to new music, fine cause i have the 10k limit plently of music. After weeks i decided to get rid of a few albums in favor of something new and of cou...

marikoabdoulaye

Casual Listener

1924 Views

9 replies

2 likes

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Solved!!Superuser Contribution Spotify Won't Play Anything on my Computer, PC App and Web Player don't Work

Plan PremiumFree/PremiumCountry USA Device Asus ROG Windows 10 LaptopOperating System Windows 10 My Question or Issue I've seen that other people are having this problem as well, but I'd like to make my own thread for it. Ever since yesterday, Spotif...

Newbie

Plan Premium Free/Premium Country USA   Device Asus ROG Windows 10 Laptop Operating System Windows 10   My Question or Issue  I've seen that other people are having this proble...

Guido

Spotify Legend

2639 Views

2 replies

1 likes

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