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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

80808 Views

40 replies

68 likes

  • 80808 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

773983 Views

503 replies

64 likes

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Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

toddalex4

Casual Listener

17463 Views

17 replies

5 likes

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  • 17 replies
  • 5 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2766 Views

0 replies

4 likes

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My library is not synced on multiple devices

PlanPremiumCountryUSDeviceiPhone 7 and PCOperating SystemiOS 12 and Windows 10 My Question or IssueMy library is not synced between my devices. I added few songs on my phone, however they do not appear in my library on my PC. When I did the opposite,...

Casual Listener

Plan Premium Country US Device iPhone 7 and PC Operating System iOS 12 and Windows 10   My Question or Issue My library is not synced between my devices. I added few songs on my phone,...

Reconder

Casual Listener

539 Views

2 replies

1 likes

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How Do I Get My New Playlist Cover to Appear in Search Results?

I uploaded my first playlist cover on the desktop app, and it appears with the new cover in my library, both on my desktop and iOS device apps. However, when the playlist is displayed in a search result, it shows the old 4-panel cover. When I click o...

Casual Listener

I uploaded my first playlist cover on the desktop app, and it appears with the new cover in my library, both on my desktop and iOS device apps.   However, when the playlist is displayed in a s...

homestead1874

Casual Listener

794 Views

2 replies

0 likes

Cover Art
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Missing songs in list or greyed out...

PlanPremiumCountryRomaniaDeviceLenovo LaptopOperating SystemWindows 10 up-to-date My Question or IssueI often find songs that are black or just greyed out. What could be the problem?

Regular

Plan Premium Country Romania Device Lenovo Laptop Operating System Windows 10 up-to-date   My Question or Issue I often find songs that are black or just greyed out. What could be the ...

dinomight

Spotify Star

2432 Views

12 replies

0 likes

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  • 12 replies
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Playback stops suddenly and can not be continued before restart

PlanPremiumCountryGermanyDeviceOwn Build PC (i7-6800k, 32GB RAM, Samsung SSDs, Asus GTX 1080TI Strix OC, MSI X99A Gaming Pro Carbon, Audiolab M-DAC mini) Operating SystemWindows 10 Pro 64-bit My Question or Issue My Spotify app stops playback suddenl...

Casual Listener

Plan Premium Country Germany Device Own Build PC (i7-6800k, 32GB RAM, Samsung SSDs, Asus GTX 1080TI Strix OC, MSI X99A Gaming Pro Carbon, Audiolab M-DAC mini)  Operating System Windows 10...

fritzthebox

Casual Listener

519 Views

2 replies

0 likes

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the songs that i saved to my library won't load

PlanFreeDeviceChromebook For some reason, none of the songs that I have saved to my library will load. I've tryed everything i can think of to fix it, but it's not working. I've tried restarting my computer, redownloading the app, but it won't work.

Casual Listener

  Plan Free Device Chromebook   For some reason, none of the songs that I have saved to my library will load. I've tryed everything i can think of to fix it, but it's not working. I'v...

Nico

Community Legend

574 Views

2 replies

0 likes

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Solved!! Windows 10 app BROKEN

PlanPremiumCountrySpainDevicePCOperating SystemWindows 10 Pro x64 My Question or IssueWell, it's been like months I'm having this issue. No matter from where I install Spotify (wheter Windows Store or Spotify.com). Everytime I open Spotify: 1st: "Fri...

Casual Listener

Plan Premium Country Spain Device PC Operating System Windows 10 Pro x64   My Question or Issue Well, it's been like months I'm having this issue. No matter from where I install Spotif...

Nico

Community Legend

5311 Views

4 replies

0 likes

Windows10 app broken not working playlist empty friends not showing
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  • 0 likes

Nothing will play.

PlanPremiumCountryUSDeviceCustom PCOperating SystemWindows 10 My Question or IssueI have tried almost everything related to this topic, high quality streaming, accelerated hardware, etc. I have had no success in multiple restarts (of app and PC) but ...

Casual Listener

  Plan Premium Country US Device Custom PC Operating System Windows 10   My Question or Issue I have tried almost everything related to this topic, high quality streaming, accele...

Mantisentil

Community Legend

534 Views

3 replies

0 likes

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Some songs cannot be played when offline

As the tittle stated, some of the songs I downloaded cannot be played in offline. Although I had download it and re-download it, it still won't work. But the offline in my Android phone is working fine. I had updated to the lates spotif app but still...

Casual Listener

As the tittle stated, some of the songs I downloaded cannot be played in offline. Although I had download it and re-download it, it still won't work. But the offline in my Android phone is working fi...

mosohodPeti

Composer

402 Views

1 replies

0 likes

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Repeat-1 track mode [do not disable it under any circumstance] [Feature request]

I know this issue has been mentioned several times already. So, this is a proof that many users want it. Please, just do not disable the repeat-1 mode automatically (when changing songs or under any circumstance, it happens even when I double click o...

Newbie

I know this issue has been mentioned several times already. So, this is a proof that many users want it.   Please, just do not disable the repeat-1 mode automatically (when changing songs or u...

Al3XT

Newbie

438 Views

1 replies

2 likes

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  • 1 replies
  • 2 likes

Spotify family on several computers

Hello, I've upgraded my Spotify account to Family to be able to listen to music on sevrals computers at home. However, when I start a playlist, my second computer reads the same music and when I change on this second computer, the first gets its musi...

Casual Listener

Hello,   I've upgraded my Spotify account to Family to be able to listen to music on sevrals computers at home.   However, when I start a playlist, my second computer reads the same mus...

Mantisentil

Community Legend

927 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Issue uploading local files from one album

PlanPremiumCountryUSA.DeviceDesktopOperating SystemWindows 10 Home Edition My Question or IssueSpotify for my desktop seems to have "forgotten" my local files. I re-uploaded them/re-synced them, and all was fine. But, now, I cannot play one artists a...

Gig Goer

Plan Premium Country USA. Device Desktop Operating System Windows 10 Home Edition   My Question or Issue Spotify for my desktop seems to have "forgotten" my local files. I re-uploaded ...

Peter

Spotify Legend

1889 Views

13 replies

1 likes

  • 1889 Views
  • 13 replies
  • 1 likes

Solved!! Cannot play songs from specific artist

PlanPremiumCountryNetherlandsDeviceDesktop, Sony Xperia XA1, Open SpotifyOperating SystemWindows 10 My Question or IssueI am unable to play the songs from a specific artist (in this case After the Burial). Whenever I try to play songs by them on my l...

Casual Listener

Plan Premium Country Netherlands Device Desktop, Sony Xperia XA1, Open Spotify Operating System Windows 10   My Question or Issue I am unable to play the songs from a specific artist (...

buMfood

Casual Listener

1151 Views

1 replies

0 likes

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  • 1 replies
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No Mixtape on windows version

My Question or IssueOny my iphone i got several Mixtapes.But i cannot find them on my pc.

Newbie

  My Question or Issue Ony my iphone i got several Mixtapes. But i cannot find them on my pc.  

Soundofus

Community Legend

467 Views

1 replies

0 likes

  • 467 Views
  • 1 replies
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Having issues with Spotify.

When I load up spotify, I just get a blank screen as provided below. I've reinstalled several times and I've also restarted my computer. I've had so many problems with spotify that I'm just considering changing to a different platform. Every week the...

Casual Listener

When I load up spotify, I just get a blank screen as provided below. I've reinstalled several times and I've also restarted my computer. I've had so many problems with spotify that I'm just consideri...

OneByBoo

Roadie

1205 Views

6 replies

0 likes

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  • 6 replies
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Spotify won't play some podcasts

Some of the podcasts can play, but others just won't start. I tried them on my phone and they work just fine, but when I switch to my computer they never start.I'm from Argentina and I have Spotify Premium, I'm using a desktop computer with Win 7 Tha...

Casual Listener

Some of the podcasts can play, but others just won't start. I tried them on my phone and they work just fine, but when I switch to my computer they never start. I'm from Argentina and I have Spotify...

nudder12

Casual Listener

5708 Views

6 replies

4 likes

  • 5708 Views
  • 6 replies
  • 4 likes

Friend activity going crazy

PlanPremiumCountrySwedenOperating SystemWindows 10) After the latest update a few days agoSpotify Friend activity is going crazy again. It behaves the same way it did a year ago. Not showing some friends, showing what my friends played 3 days ago, ev...

Music Fan

Plan Premium Country Sweden Operating System Windows 10)   After the latest update a few days ago Spotify Friend activity is going crazy again. It behaves the same way it did a year ag...

user-removed

Not applicable

709 Views

1 replies

1 likes

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  • 1 replies
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Web browser stuck in offline mode

Hello, I'm trying to use the web browser, not the app, and I'm stuck in offline mode without ever changing anything in my settings. The app works fine on my phone, it's just the web browser. I've tried incognito, a new browser, clearing my cache, eve...

Newbie

Hello,    I'm trying to use the web browser, not the app, and I'm stuck in offline mode without ever changing anything in my settings. The app works fine on my phone, it's just the web br...

Nico

Community Legend

571 Views

1 replies

0 likes

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  • 1 replies
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spotify doesn't work

PlanPremiumCountryswedenDevice(iPhone Operating System(Windows 10) My Question or IssueWhen I try to play a song on spotify it doesn't work. Nothing happens and nothing plays. I have uninstalled spotify several times and reinstalled it and restarted ...

Casual Listener

  Plan Premium Country sweden Device (iPhone 😎 Operating System (Windows 10)   My Question or Issue When I try to play a song on spotify it doesn't work. Nothing happens and not...

Sebasty

Community Legend

423 Views

1 replies

0 likes

  • 423 Views
  • 1 replies
  • 0 likes

Solved!! Spotify Overlay

Im on a windows 10 pc, and i realise that i don't get the immage on the "mini player" i don't know the name of that. See creen below. Thx for any help!If you get the name of what circle in red, it will be appriciated. (because i don't know the name i...

Regular

Im on a windows 10 pc, and i realise that i don't get the immage on the "mini player" i don't know the name of that. See creen below. Thx for any help! If you get the name of what circle in red, i...

Lumine

Regular

1957 Views

2 replies

0 likes

  • 1957 Views
  • 2 replies
  • 0 likes

Open Desktop App on second Screen

PlanPremiumCountryGermanyDeviceDesktopOperating SystemWindows 10, Version 1809 My Question or IssueIf I open my Spotify Desktop Software on the second Monitor, the icon/shortcut in the Taskbar isn't shown. I have to move the Window to the first scree...

Casual Listener

Plan Premium Country Germany Device Desktop Operating System Windows 10, Version 1809   My Question or Issue If I open my Spotify Desktop Software on the second Monitor, the icon/short...

DidyZ

Casual Listener

2457 Views

1 replies

3 likes

  • 2457 Views
  • 1 replies
  • 3 likes