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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

83711 Views

40 replies

68 likes

  • 83711 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

793859 Views

503 replies

64 likes

  • 793859 Views
  • 503 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

moep99

Newbie

23468 Views

25 replies

7 likes

  • 23468 Views
  • 25 replies
  • 7 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3046 Views

0 replies

4 likes

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Spotify Desktop and Web App Won't Play Music

PlanFreeCountry United StatesDeviceLaptopOperating SystemWindows 8 My Question or Issue Whenever I open the Spotify desktop or web browser app, I can't play any song I search for. All that happens when I click play is the image that normally shows wh...

Newbie

Plan Free Country  United States Device Laptop Operating System Windows 8   My Question or Issue  Whenever I open the Spotify desktop or web browser app, I can't play any son...

user-removed

Not applicable

1603 Views

5 replies

0 likes

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Spotify crashes immediately after I click on it.

PlanPremiumCountryDominican Republic DeviceDesktop (PC)Operating SystemWindows 10 Pro - 1809 My Question or Issue:No matter what, spotify crashes after opening. I mean, it just closes. If I open it and click on another window spotify keeps open, but ...

Newbie

Plan Premium Country Dominican Republic  Device Desktop (PC) Operating System Windows 10 Pro - 1809   My Question or Issue: No matter what, spotify crashes after opening. I m...

804 Views

0 replies

0 likes

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Upload a musique

Hi, i recently made a music from myself, and i would like to share it on spotify. But i don't know how to do that, i never used spotify before that. I don't know if i'm allowed to do that.I found on internet something, it said , click on "add source"...

Casual Listener

Hi, i recently made a music from myself, and i would like to share it on spotify.  But i don't know how to do that, i never used spotify before that. I don't know if i'm allowed to do that. I ...

Cevillo

Casual Listener

582 Views

2 replies

0 likes

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Spotify doesn't work on windows 10 pc

PlanPremiumCountryAustraliaDeviceHp probookOperating SystemWindows 10 My Question or IssueSpotify does not work on my laptop as my playlists that I have mad and put songs in say they have no songs, I cant play any music and there is no friend activit...

Newbie

Plan Premium Country Australia Device Hp probook Operating System Windows 10   My Question or Issue Spotify does not work on my laptop as my playlists that I have mad and put songs in ...

Nico

Community Legend

716 Views

1 replies

0 likes

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  • 1 replies
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Songs added to Local files don't show up

I know this question has been asked a couple times and I've tried everything suggested. I have a couple songs in a folder for Local Files on my desktop, I've added 2 songs recently to the folder and no matter what I do I cant get the new songs to sho...

Newbie

I know this question has been asked a couple times and I've tried everything suggested. I have a couple songs in a folder for Local Files on my desktop, I've added 2 songs recently to the folder and ...

303 Views

0 replies

0 likes

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My library is not synced on multiple devices

PlanPremiumCountryUSDeviceiPhone 7 and PCOperating SystemiOS 12 and Windows 10 My Question or IssueMy library is not synced between my devices. I added few songs on my phone, however they do not appear in my library on my PC. When I did the opposite,...

Casual Listener

Plan Premium Country US Device iPhone 7 and PC Operating System iOS 12 and Windows 10   My Question or Issue My library is not synced between my devices. I added few songs on my phone,...

Reconder

Casual Listener

542 Views

2 replies

1 likes

  • 542 Views
  • 2 replies
  • 1 likes

How Do I Get My New Playlist Cover to Appear in Search Results?

I uploaded my first playlist cover on the desktop app, and it appears with the new cover in my library, both on my desktop and iOS device apps. However, when the playlist is displayed in a search result, it shows the old 4-panel cover. When I click o...

Casual Listener

I uploaded my first playlist cover on the desktop app, and it appears with the new cover in my library, both on my desktop and iOS device apps.   However, when the playlist is displayed in a s...

homestead1874

Casual Listener

805 Views

2 replies

0 likes

Cover Art
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Missing songs in list or greyed out...

PlanPremiumCountryRomaniaDeviceLenovo LaptopOperating SystemWindows 10 up-to-date My Question or IssueI often find songs that are black or just greyed out. What could be the problem?

Regular

Plan Premium Country Romania Device Lenovo Laptop Operating System Windows 10 up-to-date   My Question or Issue I often find songs that are black or just greyed out. What could be the ...

dinomight

Spotify Star

2508 Views

12 replies

0 likes

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Playback stops suddenly and can not be continued before restart

PlanPremiumCountryGermanyDeviceOwn Build PC (i7-6800k, 32GB RAM, Samsung SSDs, Asus GTX 1080TI Strix OC, MSI X99A Gaming Pro Carbon, Audiolab M-DAC mini) Operating SystemWindows 10 Pro 64-bit My Question or Issue My Spotify app stops playback suddenl...

Casual Listener

Plan Premium Country Germany Device Own Build PC (i7-6800k, 32GB RAM, Samsung SSDs, Asus GTX 1080TI Strix OC, MSI X99A Gaming Pro Carbon, Audiolab M-DAC mini)  Operating System Windows 10...

fritzthebox

Casual Listener

527 Views

2 replies

0 likes

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  • 2 replies
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the songs that i saved to my library won't load

PlanFreeDeviceChromebook For some reason, none of the songs that I have saved to my library will load. I've tryed everything i can think of to fix it, but it's not working. I've tried restarting my computer, redownloading the app, but it won't work.

Casual Listener

  Plan Free Device Chromebook   For some reason, none of the songs that I have saved to my library will load. I've tryed everything i can think of to fix it, but it's not working. I'v...

Nico

Community Legend

576 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Solved!! Windows 10 app BROKEN

PlanPremiumCountrySpainDevicePCOperating SystemWindows 10 Pro x64 My Question or IssueWell, it's been like months I'm having this issue. No matter from where I install Spotify (wheter Windows Store or Spotify.com). Everytime I open Spotify: 1st: "Fri...

Casual Listener

Plan Premium Country Spain Device PC Operating System Windows 10 Pro x64   My Question or Issue Well, it's been like months I'm having this issue. No matter from where I install Spotif...

Nico

Community Legend

5327 Views

4 replies

0 likes

Windows10 app broken not working playlist empty friends not showing
  • 5327 Views
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  • 0 likes

Nothing will play.

PlanPremiumCountryUSDeviceCustom PCOperating SystemWindows 10 My Question or IssueI have tried almost everything related to this topic, high quality streaming, accelerated hardware, etc. I have had no success in multiple restarts (of app and PC) but ...

Casual Listener

  Plan Premium Country US Device Custom PC Operating System Windows 10   My Question or Issue I have tried almost everything related to this topic, high quality streaming, accele...

Mantisentil

Community Legend

552 Views

3 replies

0 likes

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  • 3 replies
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Some songs cannot be played when offline

As the tittle stated, some of the songs I downloaded cannot be played in offline. Although I had download it and re-download it, it still won't work. But the offline in my Android phone is working fine. I had updated to the lates spotif app but still...

Casual Listener

As the tittle stated, some of the songs I downloaded cannot be played in offline. Although I had download it and re-download it, it still won't work. But the offline in my Android phone is working fi...

mosohodPeti

Composer

413 Views

1 replies

0 likes

  • 413 Views
  • 1 replies
  • 0 likes

Repeat-1 track mode [do not disable it under any circumstance] [Feature request]

I know this issue has been mentioned several times already. So, this is a proof that many users want it. Please, just do not disable the repeat-1 mode automatically (when changing songs or under any circumstance, it happens even when I double click o...

Newbie

I know this issue has been mentioned several times already. So, this is a proof that many users want it.   Please, just do not disable the repeat-1 mode automatically (when changing songs or u...

Al3XT

Newbie

440 Views

1 replies

2 likes

  • 440 Views
  • 1 replies
  • 2 likes

Spotify family on several computers

Hello, I've upgraded my Spotify account to Family to be able to listen to music on sevrals computers at home. However, when I start a playlist, my second computer reads the same music and when I change on this second computer, the first gets its musi...

Casual Listener

Hello,   I've upgraded my Spotify account to Family to be able to listen to music on sevrals computers at home.   However, when I start a playlist, my second computer reads the same mus...

Mantisentil

Community Legend

932 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Superuser Contribution Issue uploading local files from one album

PlanPremiumCountryUSA.DeviceDesktopOperating SystemWindows 10 Home Edition My Question or IssueSpotify for my desktop seems to have "forgotten" my local files. I re-uploaded them/re-synced them, and all was fine. But, now, I cannot play one artists a...

Gig Goer

Plan Premium Country USA. Device Desktop Operating System Windows 10 Home Edition   My Question or Issue Spotify for my desktop seems to have "forgotten" my local files. I re-uploaded ...

Peter

Spotify Legend

1944 Views

13 replies

1 likes

  • 1944 Views
  • 13 replies
  • 1 likes

Solved!! Cannot play songs from specific artist

PlanPremiumCountryNetherlandsDeviceDesktop, Sony Xperia XA1, Open SpotifyOperating SystemWindows 10 My Question or IssueI am unable to play the songs from a specific artist (in this case After the Burial). Whenever I try to play songs by them on my l...

Casual Listener

Plan Premium Country Netherlands Device Desktop, Sony Xperia XA1, Open Spotify Operating System Windows 10   My Question or Issue I am unable to play the songs from a specific artist (...

buMfood

Casual Listener

1157 Views

1 replies

0 likes

  • 1157 Views
  • 1 replies
  • 0 likes

No Mixtape on windows version

My Question or IssueOny my iphone i got several Mixtapes.But i cannot find them on my pc.

Newbie

  My Question or Issue Ony my iphone i got several Mixtapes. But i cannot find them on my pc.  

Soundofus

Community Legend

472 Views

1 replies

0 likes

  • 472 Views
  • 1 replies
  • 0 likes

Having issues with Spotify.

When I load up spotify, I just get a blank screen as provided below. I've reinstalled several times and I've also restarted my computer. I've had so many problems with spotify that I'm just considering changing to a different platform. Every week the...

Casual Listener

When I load up spotify, I just get a blank screen as provided below. I've reinstalled several times and I've also restarted my computer. I've had so many problems with spotify that I'm just consideri...

OneByBoo

Roadie

1222 Views

6 replies

0 likes

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  • 6 replies
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Spotify won't play some podcasts

Some of the podcasts can play, but others just won't start. I tried them on my phone and they work just fine, but when I switch to my computer they never start.I'm from Argentina and I have Spotify Premium, I'm using a desktop computer with Win 7 Tha...

Casual Listener

Some of the podcasts can play, but others just won't start. I tried them on my phone and they work just fine, but when I switch to my computer they never start. I'm from Argentina and I have Spotify...

nudder12

Casual Listener

5726 Views

6 replies

4 likes

  • 5726 Views
  • 6 replies
  • 4 likes