Announcements

Help Wizard

Step 1

NEXT STEP

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Solved!! Disable the Mini-Player on the Web-Version

Hi GuysI switched on my Windows 10 from the Desktop-Version to the Browser-Version. It works, but now I get/see every time a Mini-Player in the left upper corner for about 5 seconds when I press Pause/Play or e.g. if I change the volume. How can I de...

Music Fan

NAC000000

Visitor

27720 Views

11 replies

2 likes

  • 27720 Views
  • 11 replies
  • 2 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

MoeMcLendon

Music Fan

945443 Views

544 replies

64 likes

  • 945443 Views
  • 544 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

minklet

Music Fan

53263 Views

40 replies

9 likes

  • 53263 Views
  • 40 replies
  • 9 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

7720 Views

0 replies

4 likes

  • 7720 Views
  • 0 replies
  • 4 likes

Solved!! Can't search any Artist and see their top hits and albums? What happened?

PlanPremiumCountryUSDevicesiPhone 7 on 12.2 / Thinkpad on Windows 7 ProOperating SystemiOS 12.2 / Windows 7 Pro The whole interface seems to have changed (regardless of the device or OS I'm using). When I search an artist, I don't see results for Art...

Casual Listener

Plan Premium Country US Devices iPhone 7 on 12.2 / Thinkpad on Windows 7 Pro Operating System iOS 12.2  / Windows 7 Pro   The whole interface seems to have changed (regardless of t...

88Keys88Keys

Casual Listener

4640 Views

3 replies

0 likes

artists
Interface
Search
  • 4640 Views
  • 3 replies
  • 0 likes

les musiques refusent de jouer

PlanFreeCountryCanadaDevice Operating SystemWindows 10 My Question or Issuebonjour, aujourd'**bleep** spotify refusait de faire jouer mes musiques en me donnant le message soivant: spotify ne peut pas faire jouer ceci en ce moment. si vous possédez u...

Newbie

Plan Free Country Canada Device   Operating System Windows 10   My Question or Issue bonjour, aujourd'**bleep** spotify refusait de faire jouer mes musiques en me donnant le messa...

538 Views

0 replies

0 likes

  • 538 Views
  • 0 replies
  • 0 likes

Can't load spotify anymore

PlanPremiumCountryCanada DevicePCOperating System Windows 7 My Question or IssuePOP UP"""computer does not have enough memory and disk space (but IT DOES!) please close programs and delete some files (which I have done) and retry. And I have retried ...

Regular

  Plan Premium Country Canada   Device PC Operating System  Windows 7   My Question or Issue POP UP"""computer does not have enough memory and disk space (but IT DOES!...

_hvf-jg2c7lbg

Regular

922 Views

4 replies

0 likes

  • 922 Views
  • 4 replies
  • 0 likes

Webplayer not working, 401 error - Failed to load Resource

Hello, I bought me a new notebook with Windows 10 and wanted to play music from the webplayer.But it always appeared "oops, something went wrong". I tried it with many browsers:Chrome, Edge and Firefox. All have the same problem. I went to Developer ...

Casual Listener

Hello,  I bought me a new notebook with Windows 10 and wanted to play music from the webplayer. But it always appeared "oops, something went wrong". I tried it with many browsers: Chrome, Edg...

Nico

Community Legend

1696 Views

3 replies

1 likes

  • 1696 Views
  • 3 replies
  • 1 likes

Friend Feed Is Missing

PlanPremiumCountry DeviceLaptopOperating SystemWindows 10 My Question or IssueOnce again, the friend feed is missing. Instead of seeing what my friends are listening to, all I see is "See what your friends are listening to" I've already reinstalled t...

Regular

Plan Premium Country   Device Laptop Operating System Windows 10   My Question or Issue Once again, the friend feed is missing.  Instead of seeing what my friends are listeni...

A_Musicophile

Community Legend

668 Views

1 replies

1 likes

  • 668 Views
  • 1 replies
  • 1 likes

Solved!! promotions

Plan PremiumCountryCanadaDeviceLenovo ideapad320Operating System Windows 10 I have premium account that I paid for a full year instead of 9.99 per month and Spotify tells ms I am not eligible for the free google mini promotion - why

Visitor

  Plan  Premium Country Canada Device Lenovo ideapad320 Operating System  Windows 10   I have premium account that I paid for a full year instead of 9.99 per month and S...

user-removed

Not applicable

1684 Views

2 replies

0 likes

  • 1684 Views
  • 2 replies
  • 0 likes

Songs start not at beginning

Songs start not at beginning why? how to turn off this dj option i dont need it and i would like to lisent nusics at the begining like a movies please help

Casual Listener

Songs start not at beginning why? how to turn off this dj option i dont need it and i would like to lisent nusics at the begining like a movies   please help 

Bittencourt

Spotify Star

619 Views

3 replies

0 likes

  • 619 Views
  • 3 replies
  • 0 likes

I cant play some music on my PC

PlanPremiumCountryMexicoDevicePCOperating SystemWindows 7 and 8.1 My Quest ion or IssueI can´t play some songs on my computer since the last update. I haven't problems on my cellphone, but on my computer i can't play very songs. i need help.I Sorry f...

Newbie

Plan Premium Country Mexico Device PC Operating System Windows 7 and 8.1   My Quest ion or Issue I can´t play some songs on my computer since the last update.  I haven't problems...

Pavezz

Newbie

556 Views

1 replies

3 likes

  • 556 Views
  • 1 replies
  • 3 likes

Can't play Spotify on PC

PlanPremiumCountryIsraelDevicePCOperating SystemWindows 10My Question or IssueHello, I can't play any songs on spotify on my windows 10 pc, I can do that perfectly on my android phone, I've tried reinstalling Spotify and try to use both regular and w...

Regular

Plan Premium Country Israel Device PC Operating System Windows 10 My Question or Issue Hello, I can't play any songs on spotify on my windows 10 pc, I can do that perfectly on my android pho...

Bittencourt

Spotify Star

3683 Views

7 replies

0 likes

  • 3683 Views
  • 7 replies
  • 0 likes

Dwie karty dźwiękowe

PlanPremiumCountryPolandDevicePCOperating SystemWindows 10 My Question or Issuemam w komputerze dwie karty dźwiękowe i chciał bym sie dowiedzieć jak zmusic spotyfy by grał tylko na jednej a nie jak zmieniam domyślną to i on soebie też zmienia

Newbie

  Plan Premium Country Poland Device PC Operating System Windows 10   My Question or Issue mam w komputerze dwie karty dźwiękowe i chciał bym sie dowiedzieć jak zmusic spotyfy by...

412 Views

0 replies

0 likes

  • 412 Views
  • 0 replies
  • 0 likes

Solved!! Same song fragment repeats

PlanPremiumCountryUSDeviceDesktopOperating SystemWindows 10 My Question or IssueThe program is stuck on the same song fragment (which was not a song I'd ever heard before); when I change to another song or playlist, etc., Spotify reverts back to the ...

Newbie

Plan Premium Country US Device Desktop Operating System Windows 10   My Question or Issue The program is stuck on the same song fragment (which was not a song I'd ever heard before); w...

Nico

Community Legend

664 Views

1 replies

0 likes

  • 664 Views
  • 1 replies
  • 0 likes

Lost history and queue on force quit.

PlanFreeCountryUSOperating SystemWindows 10 My Question or IssueI use the Windows app, and any time the app is force closed, all data since I last opened the app is lost, including history and queue. The queue resets to what it was the last time I op...

Newbie

Plan Free Country US Operating System Windows 10   My Question or Issue I use the Windows app, and any time the app is force closed, all data since I last opened the app is lost, includi...

Nico

Community Legend

662 Views

1 replies

0 likes

  • 662 Views
  • 1 replies
  • 0 likes

Spotify installer stuck

PlanFreeCountryIsrael Operating SystemWindows 10 My Question or IssueEvery time I update Spotify, the installer just stayes there forever, untill I unsinall and install again Spotify. Tried to delete every trace of the program, still happening.The is...

Casual Listener

  Plan Free Country Israel   Operating System Windows 10   My Question or Issue Every time I update Spotify, the installer just stayes there forever, untill I unsinall and in...

2344 Views

0 replies

2 likes

  • 2344 Views
  • 0 replies
  • 2 likes

BT Disconnected on Galaxy Watch

PlanPremiumCountryAustraliaDeviceGalaxy S9SoftwareAndroid 9 My Question or IssueI cannot get my Galaxy Watch to connect to Spotify on my phone. I keep getting the message 'BT Disconnected, check your connection'. Interesting, when I open Spotify on m...

Regular

Plan Premium Country Australia Device Galaxy S9 Software Android  9   My Question or Issue I cannot get my Galaxy Watch to connect to Spotify on my phone.  I keep getting the...

938 Views

0 replies

0 likes

  • 938 Views
  • 0 replies
  • 0 likes

Playlist count mismatch between Windows and iOS

PlanPremiumCountryUSADeviceiPhone SE and PCOperating SystemiOS 12.2 and Windows 10 1809 My Question or IssueI have a playlist that on Windows shows that there are 1,833 songs in it. However, on iOS it says I have 1,842 songs. I'm wondering why there ...

Regular

Plan Premium Country USA Device iPhone SE and PC Operating System iOS 12.2 and Windows 10 1809   My Question or Issue I have a playlist that on Windows shows that there are 1,833 songs...

428 Views

0 replies

1 likes

  • 428 Views
  • 0 replies
  • 1 likes

Ad will show up in box on the left side of Spotify but the ad will not play and spotify will not pla

Plan free spotifyFree/PremiumCountry canada Device Operating System(iOS 10, Android Oreo, Windows 10,etc.)Windows 10 homeMy Question or IssueHI sometimes when I have spotify free on playing shuffled music their are sometimes that an add will come up ...

Music Fan

Plan free spotify Free/Premium Country canada   Device   Operating System (iOS 10, Android Oreo, Windows 10,etc.) Windows 10 home My Question or Issue HI sometimes when I...

412 Views

0 replies

0 likes

  • 412 Views
  • 0 replies
  • 0 likes

Misleading icons: Save to library icon is active even when song has been added to library

PlanPremiumCountryUSADeviceIphone X , Windows DesktopOperating SystemWindows 10, ios 12 My Question or IssueIcon doesn't indicate song is already saved in Library leading to duplicate songs in Library.

Casual Listener

Plan Premium Country USA Device Iphone X , Windows Desktop Operating System Windows 10, ios 12   My Question or Issue Icon doesn't indicate song is already saved in Library leading to ...

804 Views

0 replies

0 likes

Bug iOS
buggy
  • 804 Views
  • 0 replies
  • 0 likes

Local File cover art not loading, loading cover art from Spotify instead

PlanFree/PremiumCountryUSADeviceDesktop PCOperating SystemWindows 7 Pro x64 My Question or IssueTried deleting local-files.bnk file, did not work. Cover art for a few of my local files are not showing up, instead it's loading the cover art and song f...

Gig Goer

Plan Free/Premium Country USA Device Desktop PC Operating System Windows 7 Pro x64   My Question or Issue Tried deleting local-files.bnk file, did not work. Cover art for a few of my l...

602 Views

0 replies

1 likes

  • 602 Views
  • 0 replies
  • 1 likes

stations

PlanFree/PremiumCountryUSADevicesamsung galaxy on 1Operating Systemwindows 7My Question or IssueHello,I can not sync stations that I have on phone app to computer Spotify. Computer shows no stations at all.ThanksJeff

Newbie

  Plan Free/Premium Country USA Device samsung galaxy on 1 Operating System windows 7 My Question or Issue Hello, I can not sync stations that I have on phone app to computer Spotify....

419 Views

0 replies

0 likes

  • 419 Views
  • 0 replies
  • 0 likes

BUG, disabled speakers on PC, Spotify skip all track

PlanPremiumHungary DevicePCOperating SystemWindows 10 My Question or Issue I disabled the integrated speakers on my computer at the office.Windows shows me a disabled tile icon on lower right side of the screen. (I can start Spotify desktop app with ...

Casual Listener

Plan Premium Hungary   Device PC Operating System Windows 10   My Question or Issue   I disabled the integrated speakers on my computer at the office. Windows shows me a di...

577 Views

0 replies

0 likes

  • 577 Views
  • 0 replies
  • 0 likes