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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

150537 Views

83 replies

27 likes

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Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

138467 Views

294 replies

22 likes

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New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11279 Views

1 replies

6 likes

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Spotify Windows App won't display Sonos devices (Sonos App does, Spotify Mac does)

Hi there, We currently have 3 Sonos devices set up. On my Windows 10 (Microsoft Surface Book 2015) laptop through the Spotify app, the devices do not show up in the "Connect to a Device" menu. On the same Windows 10 computer through the Sonos app, I'...

Casual Listener

Hi there,   We currently have 3 Sonos devices set up.   On my Windows 10 (Microsoft Surface Book 2015) laptop through the Spotify app, the devices do not show up in the "Connect to...

lina123

Casual Listener

901 Views

1 replies

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windows 10 mode s: spotify with edge does not work

PlanFree/PremiumCountry DevicelaptoopOperating System Windows 10 IMPORTANT: IN MODE S My Question or Issue Not able to get spotify to work in edge (edge is the only browser available in windows 10 mode s) I would prefer to use spotify in edge instead...

Newbie

Plan Free/Premium Country   Device laptoop Operating System  Windows 10 IMPORTANT: IN MODE S   My Question or Issue  Not able to get spotify to work in edge (edge is the...

503 Views

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All my songs are gone

PlanFreeCountry MexicoDevicePCOperating SystemWindows 10 My Question or Issue So i wanted to re install it because i was having problems with trying to listen to some songs, after i did that i wanted to check if it really worked and i couldn't listen...

Casual Listener

  Plan Free Country  Mexico Device PC Operating System Windows 10   My Question or Issue  So i wanted to re install it because i was having problems with trying to list...

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All my albums and playlists are GONE

PlanPremium (Part of a Family plan)Country HungaryDevice Operating SystemWIN10 My Question or Issue I had some issues with the client, (Beast in Blacks songs weren't playinh) so I reinstalled it. After I logged in, all my playlists and albums were em...

Newbie

  Plan Premium (Part of a Family plan) Country  Hungary Device   Operating System WIN10   My Question or Issue  I had some issues with the client, (Beast in Blacks...

user-removed

Not applicable

521 Views

2 replies

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Black Screen on Spotify Web Player Web Player

DeviceDesktopOperating SystemWindows 10 My Question or IssueJust finished building my desktop today and Spotify Web Player does not load (loads a black screen) in both Microsoft Edge and Google Chrome. Tried the Spotify App on Windows 10 and it works...

Newbie

Device Desktop Operating System Windows 10   My Question or Issue Just finished building my desktop today and Spotify Web Player does not load (loads a black screen) in both Microsoft Edge...

LucasVanzin

Newbie

843 Views

1 replies

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Solved!! [Win10] Spotify not closing and taking up huge amounts of CPU power

PlanPremiumCountryGermanyDeviceDesktop PC Operating SystemWindows 10 My Question or Issue Hi there,whenever I close Spotify it does not close properly. No matter whether I close it via clicking the X, using the menu or the icon in my system tray, it ...

Casual Listener

Plan Premium Country Germany Device Desktop PC   Operating System Windows 10   My Question or Issue   Hi there, whenever I close Spotify it does not close properly. No mat...

Blackbot

Casual Listener

743 Views

1 replies

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"the migration of your data has failed"

Hello all, i'm annoyed. Because, i have a big problem.When i install, or i uninstall spotify (pc), i have this text : "the migration of your data has failed".I have uninstall spotify much time, but nothing to do. Impossible!All playlist are empty, my...

Newbie

Hello all, i'm annoyed. Because, i have a big problem. When i install, or i uninstall spotify (pc), i have this text : "the migration of your data has failed". I have uninstall spotify much time, b...

390 Views

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Music is gone, Can't Listen to not-songs, and all usual solutions aren't working.

So recently i haven't been able to listen to new music, fine cause i have the 10k limit plently of music. After weeks i decided to get rid of a few albums in favor of something new and of course it didn't work and i've had this problem before and it ...

Casual Listener

  So recently i haven't been able to listen to new music, fine cause i have the 10k limit plently of music. After weeks i decided to get rid of a few albums in favor of something new and of cou...

marikoabdoulaye

Casual Listener

1921 Views

9 replies

2 likes

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Solved!!Superuser Contribution Spotify Won't Play Anything on my Computer, PC App and Web Player don't Work

Plan PremiumFree/PremiumCountry USA Device Asus ROG Windows 10 LaptopOperating System Windows 10 My Question or Issue I've seen that other people are having this problem as well, but I'd like to make my own thread for it. Ever since yesterday, Spotif...

Newbie

Plan Premium Free/Premium Country USA   Device Asus ROG Windows 10 Laptop Operating System Windows 10   My Question or Issue  I've seen that other people are having this proble...

Guido

Spotify Legend

2638 Views

2 replies

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(detailed issue) Certain songs can't play in spotify

PlanFreeCountry SwedenDevice(Huawei mate 10 pro)Operating SystemWindows 10 My Question or Issue As title says. For example, if I go into any artist literally (No examples needed, literally any artist at all) and pick a song, sometimes it's able to pl...

Newbie

Plan Free Country  Sweden Device (Huawei mate 10 pro) Operating System Windows 10   My Question or Issue  As title says. For example, if I go into any artist literally (No ex...

368 Views

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Go to browse and won't play anything

I'm using Win10 I've tried uninstall reinstall turning off cross fading and Hardware acceleration and restarting my PC entirely.. just says go to browse when on song, artist, album, station, video, and podcast.. idk what to do at this point.. Also wo...

Newbie

I'm using Win10 I've tried uninstall reinstall turning off cross fading and Hardware acceleration and restarting my PC entirely.. just says go to browse when on song, artist, album, station, video, a...

A_Musicophile

Community Legend

394 Views

1 replies

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Solved!! Sportify doesnt play on desktop app

PlanPremiumCountryUSDeviceDellOperating System Windows 10 My Question or Issue After I clicked on a playlist, sportify just wont play any music. It works fine on phone but not on laptop. As you can see on the picture, it showed the singer name but no...

Newbie

Plan Premium Country US Device Dell Operating System  Windows 10   My Question or Issue  After I clicked on a playlist, sportify just wont play any music. It works fine on ph...

Nolm

Visitor

12713 Views

6 replies

1 likes

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Can't use space when typing in playlist

Country USA Device MSI Laptop Operating SystemWindows 10 My Question or IssueI click into my playlist and try to search for a song, however every time I hit the spacebar pauses the song, as opposed to allowing me to type the next word in the song tit...

Newbie

  Country  USA   Device   MSI Laptop   Operating System Windows 10   My Question or Issue I click into my playlist and try to search for a song, however ever...

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All Spotify Playlists Empty - User fix does not work

I have seen the fixes to open notepad as admin - open "notes" and delete the spotify related strings, but I dont have any of those in my notes. Tried to reinstall 5 times. PlanPremiumCountryNA DeviceWindows 10 PC My Question or Issue: As stated

Casual Listener

I have seen the fixes to open notepad as admin - open "notes" and delete the spotify related strings, but I dont have any of those in my notes.   Tried to reinstall 5 times.    Pla...

729 Views

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Desktop does not work whatsoever.

Spotify on my desktop refuses to play anything other than the playlist I created. When I search for a song it does not play, adding songs to my playlist does not actually add them, and the daily mix has gaps where songs should be. I have deleted and ...

Newbie

Spotify on my desktop refuses to play anything other than the playlist I created. When I search for a song it does not play, adding songs to my playlist does not actually add them, and the daily mix ...

656 Views

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Spotamb 0.2.1 stops music

PlanPremiumCountryGermanDeviceDestop PCOperating SystemWindows 10 My Question or IssueI'm running Spotify over the Spotiamb 0.2.1. The music breaks off after a few seconds. I have already reinstalled everything, as it is described here in other posts...

Casual Listener

Plan Premium Country German Device Destop PC Operating System Windows 10   My Question or Issue I'm running Spotify over the Spotiamb 0.2.1. The music breaks off after a few seconds. I...

318 Views

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Software does not open

PlanPremiumCountryBrasil Device(Notebook Acer)Operating System(Windows 10) My Question or IssueSince version 1.0.42 the software opens and closes instantly, even the uninstaller does not work.

Casual Listener

Plan Premium Country Brasil  Device (Notebook Acer) Operating System (Windows 10)   My Question or Issue Since version 1.0.42 the software opens and closes instantly, even the uni...

Billy-J

Spotify Star

530 Views

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Solved!! Songs not playing on Windows client

PlanPremium for StudentsCountryItalyDeviceDesktop computerOperating SystemWindows 10 Pro x64 My Question or IssueA few days ago I noticed that I can only play the tracks I saved from various artists. If I try to reproduce any other track the player s...

Music Fan

Plan Premium for Students Country Italy Device Desktop computer Operating System Windows 10 Pro x64   My Question or Issue A few days ago I noticed that I can only play the tracks I sa...

Deribbile

Music Fan

16213 Views

1 replies

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