Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Forum Posts

Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Start Jam Menu - Desktop App.png Queue Right Sidebar.png
  • Spotify Star
  • Spotify Star
  • ipanasenko
  • Newbie
  • 45895 Views
  • 77 replies
  • 26 likes
  • 45895 Views
  • 77 replies
  • 26 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

  • Spotify Star
  • Spotify Star
  • cour10e22
  • Regular
  • 72583 Views
  • 268 replies
  • 21 likes
  • 72583 Views
  • 268 replies
  • 21 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Sidebar Tips.png Desktop Sidebar Compact View.png Compact Layout.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 5092 Views
  • 1 replies
  • 6 likes
  • 5092 Views
  • 1 replies
  • 6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 145150 Views
  • 0 replies
  • 26 likes
  • Mac
    Windows
  • 145150 Views
  • 0 replies
  • 26 likes

Solved!! I can't play any music

PlanFreeCountry PolandDevicePCOperating SystemWindows 10 My Question or IssueI can't play ant music. I tried wverything - reinstalls actually i did everything form this https://community.spotify.com/t5/Desktop-Mac/My-spotify-won-t-play-anything/td-p/...

  • Newbie
  •   Plan Free Country  Poland Device PC Operating System Windows 10   My Question or Issue I can't play ant music. I tried wverything - reinstalls actually i did everything fo...
  • Mantisentil
  • Community Legend
  • 409 Views
  • 1 replies
  • 1 likes
  • 409 Views
  • 1 replies
  • 1 likes

Friend Activity Frozen

PlanFree/PremiumCountry: USA DeviceMacbook Pro late 2013 and iMac 2014 Operating SystemMac Mojave My Question or IssueFriend Activity is frozen on both my computers using the app (mac laptop and desktop at work). It's been frozen for at least two day...

  • Casual Listener
  •   Plan Free/Premium Country: USA   Device Macbook Pro late 2013 and iMac 2014  Operating System Mac Mojave   My Question or Issue Friend Activity is frozen on both my c...
  • Mantisentil
  • Community Legend
  • 1361 Views
  • 2 replies
  • 1 likes
  • 1361 Views
  • 2 replies
  • 1 likes

Solved!!Superuser Contribution Spotify Won't Play Anything on my Computer, PC App and Web Player don't Work

Plan PremiumFree/PremiumCountry USA Device Asus ROG Windows 10 LaptopOperating System Windows 10 My Question or Issue I've seen that other people are having this problem as well, but I'd like to make my own thread for it. Ever since yesterday, Spotif...

  • Newbie
  • Plan Premium Free/Premium Country USA   Device Asus ROG Windows 10 Laptop Operating System Windows 10   My Question or Issue  I've seen that other people are having this proble...
  • Guido
  • Spotify Legend
  • 1591 Views
  • 2 replies
  • 1 likes
  • 1591 Views
  • 2 replies
  • 1 likes

Solved!! All of my music has disapear

I don't know where my music his gone.. PlanPremiumCountry FranceOperating SystemWindows 10Spotify VersionDesktop

  • Casual Listener
  • I don't know where my music his gone..   Plan Premium Country  France Operating System Windows 10 Spotify Version Desktop 
  • Reiika
  • Casual Listener
  • 619 Views
  • 6 replies
  • 1 likes
  • 619 Views
  • 6 replies
  • 1 likes

No song is playing on desktop

If I start a playlist or song from the windows 10 desktop app, no song can't be played. It jumps from track to track without playing. If I start from android and hand over to the desktop ist works. Any ideas? Thanks...

  • Music Fan
  • If I start a playlist or song from the windows 10 desktop app, no song can't be played. It jumps from track to track without playing. If I start from android and hand over to the desktop ist works. A...
  • masterofsound
  • Music Fan
  • 1638 Views
  • 12 replies
  • 2 likes
  • 1638 Views
  • 12 replies
  • 2 likes

I can not hear anything on Spotify on windows 10 desktop.

- I can only listen to music on my cell phone.- I play spotify online and no music plays, not even playlists.- I downloaded the program and no music plays either.- I've already updated all the drivers. Help please?

  • Newbie
  • - I can only listen to music on my cell phone. - I play spotify online and no music plays, not even playlists. - I downloaded the program and no music plays either. - I've already updated all the ...
  • Mantisentil
  • Community Legend
  • 304 Views
  • 3 replies
  • 0 likes
  • 304 Views
  • 3 replies
  • 0 likes

Solved!! No Music Available

Hey so im on my computer and trying to listen to spotify as i game. problem is no music is showing up. i can search for songs but i cant listen to saved playlists cause apparently there is no such thing as music. anyway to fix this?

  • Casual Listener
  •   Hey so im on my computer and trying to listen to spotify as i game. problem is no music is showing up. i can search for songs but i cant listen to saved playlists cause apparently there ...
  • HeyItsNoki
  • Casual Listener
  • 2657 Views
  • 4 replies
  • 1 likes
  • 2657 Views
  • 4 replies
  • 1 likes

Can't play any songs on desktop app

I have Windows 10, and everytime i try to play a song it's just stuck loading. My playlists are completely empty and takes ages to load. In the bottom left where the album cover is supposed to be, it's just a black vinyl thing. Every song I've tried ...

  • Newbie
  • I have Windows 10, and everytime i try to play a song it's just stuck loading. My playlists are completely empty and takes ages to load. In the bottom left where the album cover is supposed to be, it...
  • Mantisentil
  • Community Legend
  • 262 Views
  • 1 replies
  • 0 likes
  • 262 Views
  • 1 replies
  • 0 likes

Solved!! I do not get any songs, even in the official playlist

uninstall the application many times, delete the cache and nothing happens, any idea of ​​how to fix itPlanPremium DevicePc Operating SystemWindows 10

  • Newbie
  • uninstall the application many times, delete the cache and nothing happens, any idea of ​​how to fix it Plan Premium  Device Pc  Operating System Windows 10      
  • Mantisentil
  • Community Legend
  • 243 Views
  • 1 replies
  • 0 likes
  • 243 Views
  • 1 replies
  • 0 likes

Spotify stops playing randomly on PC

PlanPremiumCountry UKDevicePCOperating SystemWin 10 My Question or IssueSpotify will play anything between 3-50 songs (varies every time) and will just stop playing audio but song keeps running, I am unable to pause or skip and it requires "End Task"...

  • Casual Listener
  •   Plan Premium Country  UK Device PC Operating System Win 10  My Question or Issue Spotify will play anything between 3-50 songs (varies every time) and will just stop playin...
  • mrambiguous
  • Casual Listener
  • 37725 Views
  • 6 replies
  • 6 likes
  • 37725 Views
  • 6 replies
  • 6 likes

I can't play new songs

I can't play any new songs on spotify for windows. I've uninstalled and installed atleast 5 times now. Any song outside of a playlist before this occured will play. suggested too. Example: If I type up "Au/Ra Panic room" and click play. The provided ...

spotifgy.png
  • Casual Listener
  • I can't play any new songs on spotify for windows. I've uninstalled and installed atleast 5 times now. Any song outside of a playlist before this occured will play. suggested too. Example: If I type ...
  • gonzome
  • Casual Listener
  • 198 Views
  • 1 replies
  • 0 likes
  • 198 Views
  • 1 replies
  • 0 likes

Solved!! I cant play songs + all my playlists are empty

Well, i got Premium, and i cant play any songs, not even on spotify player on crome.My playlists are emptys now, and i cant play songs, I dont know what to do. Thx

  • Casual Listener
  • Well, i got Premium, and i cant play any songs, not even on spotify player on crome. My playlists are emptys now, and i cant play songs, I dont know what to do. Thx 🙂
  • Diegopv1807
  • Casual Listener
  • 457 Views
  • 2 replies
  • 0 likes
  • 457 Views
  • 2 replies
  • 0 likes

Windows 10 - Desktop App & Web Player doesn't play Music

PlanPremiumCountry USDeviceDesktop App & Web PlayerOperating SystemWindows 10 My Question or Issue Recently all the Albums I created & songs that I've saved disappeared, I can only see the Local Songs that I have but everything else is completely gon...

  • Regular
  • Plan Premium Country  US Device Desktop App & Web Player Operating System Windows 10   My Question or Issue   Recently all the Albums I created & songs that I've sav...
  • Rayler
  • Regular
  • 1099 Views
  • 2 replies
  • 0 likes
  • 1099 Views
  • 2 replies
  • 0 likes

Can only play my playlists

PlanFreeCountryUKDevicePCOperating SystemWindows 10Question or Issue I can't get anything but my playlists to play. No new music or anything.

  • Casual Listener
  • Plan Free Country UK Device PC Operating System Windows 10 Question or Issue  I can't get anything but my playlists to play. No new music or anything.
  • Robm60
  • Casual Listener
  • 326 Views
  • 2 replies
  • 0 likes
  • 326 Views
  • 2 replies
  • 0 likes

Superuser Contribution spotify swapping between songs

PlanPremiumCountrySwedenDeviceWindows PCOperating SystemWindows 10 My Question or Issue So for a while now my spotify have been acting extremely odd... (this happens multiple times a day) i always have my spotify running on my pc so i can listen to m...

  • Regular
  • Plan Premium Country Sweden Device Windows PC Operating System Windows 10   My Question or Issue  So for a while now my spotify have been acting extremely odd... (this happens mul...
  • Peter
  • Spotify Legend
  • 988 Views
  • 9 replies
  • 0 likes
  • 988 Views
  • 9 replies
  • 0 likes

Spotify Web player not working

PlanFreeCountry PolandDevicePersonal ComputerOperating SystemWindows 10 x64 My Question or Issue for the firs time in my life i tried to use the spotify web player [https://open.spotify.com] and all it shows is this (Screenshot), i tried clearing cac...

Screenshot_2.png
  • Regular
  • Plan Free Country  Poland Device Personal Computer Operating System Windows 10 x64   My Question or Issue  for the firs time in my life i tried to use the spotify web player ...
  • DDDloki
  • Regular
  • 301 Views
  • 1 replies
  • 0 likes
  • 301 Views
  • 1 replies
  • 0 likes

No song will pop up anywhere on Spotify on my pc!!!

PlanFreeCountry U.S.A.DevicePCOperating SystemWindows 10 My Question or Issue I've uninstalled spotify multiple times and still no songs will even pop up on my pc and i cant play anything even when I link my phone, and yes i have tried clean reseting...

  • Newbie
  • Plan Free Country  U.S.A. Device PC Operating System Windows 10   My Question or Issue  I've uninstalled spotify multiple times and still no songs will even pop up on my pc a...
  • Mantisentil
  • Community Legend
  • 235 Views
  • 1 replies
  • 1 likes
  • 235 Views
  • 1 replies
  • 1 likes

Spotify not playing songs or even showing correctly

I have recently started having an issue with Spotify not playing a few select songs and looked up what the issue might be. A suggestion was to to reainstall spotify so i did. I uninstalled and reinstalled and since then no song plays, my favorites do...

  • Newbie
  • I have recently started having an issue with Spotify not playing a few select songs and looked up what the issue might be. A suggestion was to to reainstall spotify so i did. I uninstalled and reinst...
  • Mantisentil
  • Community Legend
  • 351 Views
  • 2 replies
  • 1 likes
  • 351 Views
  • 2 replies
  • 1 likes

Solved!! Curious about "Friend Activity" symbol

PlanPremiumCountryUSA Device(PC)Operating System(Windows 10) My Question or Issue Just saw this sound symbol over a friends profile picture in the activity section. not sure what it means since the sound symbol is ALSO on the far left across from the...

  • Casual Listener
  • Plan Premium Country USA  Device (PC) Operating System (Windows 10)   My Question or Issue   Just saw this sound symbol over a friends profile picture in the activity sectio...
  • Garth_S
  • Casual Listener
  • 10119 Views
  • 2 replies
  • 0 likes
  • 10119 Views
  • 2 replies
  • 0 likes

Musica trocando sozinha, ja mudei senha e desconectei dispositivos

Como o titulo informa, a minha musica está sendo trocada sempre para uma mesma música. Já mudei minha senha e desconectei todos os dispositivos. Não sei mais o que fazer

  • Newbie
  •   Como o titulo informa, a minha musica está sendo trocada sempre para uma mesma música. Já mudei minha senha e desconectei todos os dispositivos. Não sei mais o que fazer
  • Bittencourt
  • Spotify Star
  • 6147 Views
  • 1 replies
  • 3 likes
  • 6147 Views
  • 1 replies
  • 3 likes