Help - Desktop Windows

Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:38:28 PM
a week ago
James335
Casual Listener
59098 Views
78 replies
27 likes

59098 Views
78 replies
27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

MattSuda
Spotify Star
2023-06-26 8:42:18 AM
yesterday
rednblu
Roadie
82288 Views
278 replies
21 likes

82288 Views
278 replies
21 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:08:45 PM
2023-04-29 10:41:16 PM
MattSuda
Spotify Star
5753 Views
1 replies
6 likes

5753 Views
1 replies
6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

Goodman
Spotify Legend
2013-09-17 11:47:47 AM
146152 Views
0 replies
26 likes
Mac
Windows

146152 Views
0 replies
26 likes

Syncing to other devices without permission

PlanFreeCountry USOperating SystemWindows 10My Question or Issue Every time I check my spotify when my sister is playing music in her room I notice that my account is syncing up with her roku and I even get stuck with her songs and playlists in my ac...

Babyroxasman
Regular
Plan Free Country US Operating System Windows 10 My Question or Issue Every time I check my spotify when my sister is playing music in her room I notice that my account is syncing ...
2019-03-01 4:39:20 AM
2019-03-01 11:20:43 PM
OneByBoo
Roadie
492 Views
1 replies
1 likes
Connect

492 Views
1 replies
1 likes

Web Player Only Plays Songs for 9 Seconds

Plan: PremiumCountry: USDevice: HP Laptop ProBookOperating System: Windows 10 My Question or IssueSpotify web player only plays songs for 9 seconds and then skips to the next. Or, it will rapidly skip songs before playing them. This is occurring on C...

lostinmusic89
Newbie
Plan: Premium Country: US Device: HP Laptop ProBook Operating System: Windows 10 My Question or Issue Spotify web player only plays songs for 9 seconds and then skips to t...
2019-03-01 4:12:21 PM
2019-03-01 9:29:14 PM
Sebasty
Community Legend
688 Views
1 replies
0 likes

688 Views
1 replies
0 likes

Music is not shown in playlists

PlanPremiumCountry SpainDeviceLenovo ideapad 300-15ISKOperating SystemWindows 10My Question or Issue Whenever I try to play any playlist, the songs in it won't be shown, and if I search them (for instance, an album) and try to play them, they won't b...

michaelintheden
Newbie
Plan Premium Country Spain Device Lenovo ideapad 300-15ISK Operating System Windows 10 My Question or Issue Whenever I try to play any playlist, the songs in it won't be shown, a...
2019-03-01 5:46:28 PM
2019-03-01 6:21:57 PM
cassieblackwood
Regular
583 Views
2 replies
0 likes
music not played
music not shown
Playlists
problem
Windows

583 Views
2 replies
0 likes

Solved!! Some songs don't play.

PlanFreeCountry BrazilDeviceNotebookOperating SystemWindows 10 My Question or Issue Basically some songs just don't play and show a image like this and It's happens with a lot of songs.

ImYuki
Casual Listener
Plan Free Country Brazil Device Notebook Operating System Windows 10 My Question or Issue Basically some songs just don't play and show a image like this ...
2019-02-28 11:22:04 PM
2019-03-01 6:20:46 PM
cassieblackwood
Regular
13409 Views
5 replies
4 likes

13409 Views
5 replies
4 likes

"Spotify can't play this right now. If you have the file on your computer you can import it"

PlanPremiumCountry DenmarkDeviceDesktop PCOperating SystemWindows 10 My Question or Issue My spotify has been doing this lately i have tried everything nothing seems to work, reinstalled spotify, tried looking into all the other posts about this, and...

mads529j
Casual Listener
Plan Premium Country Denmark Device Desktop PC Operating System Windows 10 My Question or Issue My spotify has been doing this lately i have tried everything nothing seem...
2019-03-01 3:03:41 PM
2019-03-01 4:56:56 PM
mads529j
Casual Listener
523 Views
2 replies
1 likes

523 Views
2 replies
1 likes

Bug: Windows App Incompatible with 3.1 Sound Configuration

PlanPremiumCountry USADevicePCOperating SystemWindows 10 My Question or Issue When speakers are configured to 3.1 in Windows 10 sound control panel, Spotify will not play any audio and displays "Spotify can't play this right now." when any song is se...

Bull_Buchanan
Newbie
Plan Premium Country USA Device PC Operating System Windows 10 My Question or Issue When speakers are configured to 3.1 in Windows 10 sound control panel, Spotify will no...
2019-03-01 2:10:59 AM
2019-03-01 3:50:13 PM
OneByBoo
Roadie
382 Views
1 replies
0 likes

382 Views
1 replies
0 likes

Synchronization across devices

My Question or IssueHello! My saved albums don't sync between spotify on my phone, and spotify on my computer. The weird thing is that the playlists are synced, just not saved albums. What can I do to solve this? I've tried going in to offline mode o...

Ottoguy
Regular
My Question or Issue Hello! My saved albums don't sync between spotify on my phone, and spotify on my computer. The weird thing is that the playlists are synced, just not saved albums. What can I do...
2019-03-01 1:15:26 PM
2019-03-01 3:46:36 PM
OneByBoo
Roadie
332 Views
1 replies
0 likes

332 Views
1 replies
0 likes

Add the actual song to a playlist

PlanPremiumCountry GermanyDevicePCOperating SystemWindows 10 My Question or Issue How can i add the actual played song (at the bottom of the app) to a playlist without search it in all songs in the upper window?

hirma
Newbie
Plan Premium Country Germany Device PC Operating System Windows 10 My Question or Issue How can i add the actual played song (at the bottom of the app) to a playlist with...
2019-03-01 2:46:37 PM
2019-03-01 3:36:59 PM
OneByBoo
Roadie
539 Views
1 replies
0 likes

539 Views
1 replies
0 likes

Solved!!Superuser Contribution Radio Stations Acting Like Playlists

PlanPremiumCountry United StatesDeviceWindows 10Operating SystemWindows 10 My Question or Issue Lately every time I create a radio station from a song or artist or whatever, it takes me to what is actually a playlist. As a result, I cannot mark the s...

racello
Newbie
Plan Premium Country United States Device Windows 10 Operating System Windows 10 My Question or Issue Lately every time I create a radio station from a song or artist or ...
2019-02-13 8:46:12 PM
2019-03-01 2:59:44 PM
Peter
Spotify Legend
50466 Views
30 replies
14 likes

50466 Views
30 replies
14 likes

Superuser Contribution Spotify causing a grey, then black screen when playing video games

PlanPremiumCountry Device(PCOperating System(Windows 7) My Question or Issue For the last year, spotify has been causing (or is most likely the cause of) crashes that make my screen go grey, then black. In that time, I can not access the pc. This is ...

JakeGruen
Casual Listener
Plan Premium Country Device (PC Operating System (Windows 7) My Question or Issue For the last year, spotify has been causing (or is most likely the cause of) cr...
2019-02-21 1:42:23 AM
2019-03-01 2:06:01 PM
Peter
Spotify Legend
2040 Views
3 replies
0 likes

2040 Views
3 replies
0 likes

Superuser Contribution Spotify Suche geht NICHT!!

Die Suche geht in Spotify nicht mehr seit 10 Tagen !! Desktop - Win 8.1 - Suche geht NICHT!!

shirantrixi
Regular
Die Suche geht in Spotify nicht mehr seit 10 Tagen !! Desktop - Win 8.1 - Suche geht NICHT!!
2019-02-26 7:48:47 PM
2019-03-01 1:58:23 PM
shirantrixi
Regular
25431 Views
7 replies
1 likes

25431 Views
7 replies
1 likes

Superuser Contribution Added songs do not appear in playlist or Favorite Songs

Using PC version on Windows 10 I've made a playlist and want to build it out. After searching for a song I rightclick on it and add it to my playlist and also my favorite songs. I then go to the playlist and/or my favorite songs and the song does not...

1L19
Regular
Using PC version on Windows 10 I've made a playlist and want to build it out. After searching for a song I rightclick on it and add it to my playlist and also my favorite s...
2019-02-27 3:50:33 AM
2019-03-01 1:40:01 PM
Peter
Spotify Legend
1280 Views
4 replies
3 likes

1280 Views
4 replies
3 likes

Spotify Won't play some songs on PC or does not show any music in playlists.

PlanPremiumCountry TurkeyDevicePCOperating SystemWindows 10 My Question or IssueMost songs can't played on desktop app. Also some of the spotify playlist's has no song in them even tho I can play them on Mobile. I can see the songs on Web browsers bu...

Yildizyusuf
Regular
Plan Premium Country Turkey Device PC Operating System Windows 10 My Question or Issue Most songs can't played on desktop app. Also some of the spotify playlist's has no song in ...
2019-01-31 6:03:20 PM
2019-03-01 12:09:38 PM
BingoDill
Newbie
4014 Views
12 replies
4 likes

4014 Views
12 replies
4 likes

Unrelated playlists and artists

PlanPremiumCountry GermanyDevicePC + MobileOperating SystemWindows 10 + Android Pie My Question or Issue I am usually listening to metal artists, like Amon Amarth, Rammstein, Iced Earth, Dimmu Borgir, Behemoth, etc but totally unrelated playlists kee...

user-removed
Visitor
Plan Premium Country Germany Device PC + Mobile Operating System Windows 10 + Android Pie My Question or Issue I am usually listening to metal artists, like Amon Amarth, ...
2019-02-28 7:51:38 PM
2019-03-01 7:49:35 AM
user-removed
Not applicable
654 Views
2 replies
0 likes

654 Views
2 replies
0 likes

Solved!! No songs are loading/playing on my spotify app

PlanFreeOperating SystemWindows 10 I cant load ANYTHING. It gives me a "go to browse" option if I look into my songs, no songs even appear whenever I open a playlist, and whenever I try to play a song from my daily mixes, it will not load. I have tri...

CaelanS
Casual Listener
Plan Free Operating System Windows 10 I cant load ANYTHING. It gives me a "go to browse" option if I look into my songs, no songs even appear whenever I open a playlist, and whene...
2019-02-18 4:56:39 AM
2019-03-01 4:35:07 AM
ooga_booga1
Casual Listener
3791 Views
6 replies
8 likes

3791 Views
6 replies
8 likes

Radio feature not working properly

PlanPremiumCountry Czech RepublicDevicePCOperating SystemWindows 10 My Question or Issue I've read on the help site to click on Radio and then Create New Station, but when i click on Radio either on windows or andriod all i see there is "Recommended ...

Acamar
Casual Listener
Plan Premium Country Czech Republic Device PC Operating System Windows 10 My Question or Issue I've read on the help site to click on Radio and then Create New Station, b...
2019-02-28 8:13:47 PM
2019-03-01 1:08:14 AM
Acamar
Casual Listener
507 Views
2 replies
0 likes

507 Views
2 replies
0 likes

Unable to play Slenderbodies' music

PlanPremiumCountry AustraliaDevicePC, Samsung S8 PlusOperating SystemWindows 10 "Spotify can't play this right now. If you have the file on your computer you can import it."Hey there!So about two days ago my account got hacked, but thats a different ...

YaohBoiMikes
Regular
Plan Premium Country Australia Device PC, Samsung S8 Plus Operating System Windows 10 "Spotify can't play this right now. If you have the file on your computer you can import it...
2019-02-28 5:31:39 AM
2019-02-28 12:44:01 AM
YaohBoiMikes
Regular
757 Views
11 replies
0 likes

757 Views
11 replies
0 likes

"Spotify can't play this right now, if you have the file on your computer you can import it"

PlanFreeCountry RomaniaDevicePCOperating SystemWindows 10 My Question or Issue Can't play some songs

VGaming7
Newbie
Plan Free Country Romania Device PC Operating System Windows 10 My Question or Issue Can't play some songs
2019-02-28 10:08:46 PM
2019-02-28 12:18:48 AM
OneByBoo
Roadie
229 Views
1 replies
0 likes

229 Views
1 replies
0 likes

Song Radio not working properly

Hi,so recently the song radio feature has stopped working for me.The option "go to song radio" (I use the German version, so I don't know if this is the exact translation of the menu entry) is still there in the little pop-up menu when I right-click ...

redhotmoonshine
Newbie
Hi, so recently the song radio feature has stopped working for me. The option "go to song radio" (I use the German version, so I don't know if this is the exact translation of the menu entr...
2018-12-25 2:26:02 PM
2019-02-28 12:15:16 AM
chandlerburton
Newbie
2156 Views
3 replies
5 likes

2156 Views
3 replies
5 likes

Videos won't play

PlanFree/PremiumCountry United StatesDeviceDesktop (Custom PC)Operating SystemWindows 10 My Question or Issue Is anyone else having the issue where the videos won't play on the spotify desktop app or web player? The videos seem to work fine on phones...

6b-3_4ns0l3d7
Casual Listener
Plan Free/Premium Country United States Device Desktop (Custom PC) Operating System Windows 10 My Question or Issue Is anyone else having the issue where the videos won't...
2019-02-28 12:11:19 AM
681 Views
0 replies
2 likes

681 Views
0 replies
2 likes

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