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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

149608 Views

83 replies

27 likes

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Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

136620 Views

294 replies

22 likes

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New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11242 Views

1 replies

6 likes

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HELP, songs won't play on desktop app, only on phone

Premium user who has a lot of playlists. All of my songs played an hour ago and I've played them for years, but my computer just crashed and when I rebooted all the songs added to playlists on the same date through ITunes playlist import no longer pl...

Newbie

Premium user who has a lot of playlists.  All of my songs played an hour ago and I've played them for years, but my computer just crashed and when I rebooted all the songs added to playlists on ...

674 Views

0 replies

1 likes

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Solved!! Spotify Desktop won't play songs that aren't on my playlists

PlanPremiumCountry USADeviceLenovo Y700 LaptopOperating SystemWin 10 My Question or Issue Spotify refuses to play anything that isn't on my playlists. The problem is always occuring on songs that aren't part of my playlists or current radios, and the...

Casual Listener

Plan Premium Country  USA Device Lenovo Y700 Laptop Operating System Win 10  My Question or Issue   Spotify refuses to play anything that isn't on my playlists. The problem i...

666satan666

Visitor

5179 Views

7 replies

2 likes

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Solved!! Unable to play songs on desktop . Discover Weekly list is not working well

PlanFree/PremiumDeviceDesktopOperating SystemWindows 10 My Question or IssueIssue (s):Some of the songs are not able to play. Screenshot below Release Radar / Discover Weekly doesn't update or has only few songs compared to what I have when I am usin...

Casual Listener

Plan Free/Premium Device Desktop Operating System Windows 10   My Question or Issue Issue (s): Some of the songs are not able to play. Screenshot below   Release Radar / Disc...

Deribbile

Music Fan

1230 Views

4 replies

3 likes

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Playlist Description Error

PlanPremiumCountry AustraliaDeviceiPhone 8Operating SystemWindows 8.1, Spotify: 1.1.0.237.g378f6f25 My Question or IssueI've made numerous attempts to update the description of my playlist; however, the moment I log out of my computer account or chan...

Newbie

Plan Premium Country  Australia Device iPhone 8 Operating System Windows 8.1, Spotify: 1.1.0.237.g378f6f25   My Question or Issue I've made numerous attempts to update the descrip...

709 Views

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Solved!! I CAN'T PLAY ALL THE SONGS ON MY PC SPOTIFY

PlanFreeCountry Hong KongDevicePCOperating SystemWindows 10 My Question or IssueI downloaded spotify on mircosoft store, i login my account but can't play the song, all the playlist don't show songs, please help, thank you

Regular

Plan Free Country  Hong Kong Device PC Operating System Windows 10   My Question or Issue I downloaded spotify on mircosoft store, i login my account but can't play the song, all ...

SmallMa

Regular

1768 Views

5 replies

1 likes

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Solved!! EZblocker

PlanFreeCountry United StatesDeviceiPhone 7Operating SystemWindows 10 My Question or Issue Well I've been using spotify since 2016 and got EZBlocker in 2017 and It's been good and all but now I think it's broken or spotify is trying to stop people fr...

Newbie

  Plan Free Country  United States Device iPhone 7 Operating System Windows 10   My Question or Issue  Well I've been using spotify since 2016 and got EZBlocker in 2017...

user54871

Regular

4433 Views

1 replies

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All my Music Disappeared in my playlist, and my albums are gone

All my Music Disappeared in my playlist, and my albums are gone. They still show up on my phone and other computers. But not on my main pc, is there anyway to fix this? Even the Spotfiy made playlists have no songs.

Casual Listener

All my Music Disappeared in my playlist, and my albums are gone. They still show up on my phone and other computers. But not on my main pc, is there anyway to fix this? Even the Spotfiy made playlist...

user-removed

Not applicable

1241 Views

8 replies

1 likes

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Windows 10 Program glitches and speed issues

PlanPremiumCountry United States of AmericaDeviceDigital Storm Vanquish Desktop PCOperating SystemWindows 10 Home (64 bit) My Question or Issue When will the current Spotify PC program be gutted and rebuilt cohesively?I have experienced numerous glit...

Newbie

Plan Premium Country  United States of America Device Digital Storm Vanquish Desktop PC Operating System Windows 10 Home (64 bit)   My Question or Issue  When will the curren...

uncajesse

Music Fan

952 Views

2 replies

0 likes

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When I play Spotify on desktop, it starts playing on my phone

For the last week or so, whenever I start playing Spotify on my dekstop, nothing happens on my dekstop. Somehow, it opens Spotify on my phone and the songs play from my phone. I cannot get anything to happen on my desktop.Yes, I have tried reinstalli...

Roadie

For the last week or so, whenever I start playing Spotify on my dekstop, nothing happens on my dekstop. Somehow, it opens Spotify on my phone and the songs play from my phone. I cannot get anything t...

349 Views

0 replies

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Solved!! Can't see any songs nor play them!

PlanPremiumCountry The NetherlandsDevicePCOperating SystemWindows 10 My Question or IssueIts not working! Help please. I tried to reinstall and clear cache but nothing works.

Casual Listener

Plan Premium Country  The Netherlands Device PC Operating System Windows 10   My Question or Issue Its not working! Help please. I tried  to reinstall and clear cache but not...

StoogesSmooges

Newbie

4597 Views

6 replies

1 likes

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Songs randomly pausing

PlanPremiumCountry SwedenDeviceComputerOperating SystemWindows 10My Question or IssueWhenever I listen to music using the desktop app it randomly pauses. It pauses indefinately until i manually unpause it. Sometimes the music goes minutes without pau...

Newbie

Plan Premium Country  Sweden Device Computer Operating System Windows 10 My Question or Issue Whenever I listen to music using the desktop app it randomly pauses. It pauses indefinately...

291 Views

0 replies

0 likes

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Solved!! Cant play any songs!

PlanPremium (Family)Country DenmarkDeviceMy Desktop at home (Spotify works on my phone)Operating SystemWindows 10 My Question or Issue All songs from my playlist disappeared and i cant play any songs!They just vanish...Already tried reinstalling seve...

Regular

Plan Premium (Family) Country  Denmark Device My Desktop at home (Spotify works on my phone) Operating System Windows 10   My Question or Issue  All songs from my playlist di...

Ar888

Regular

921 Views

9 replies

0 likes

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Solved!! Spotify does not play certain songs

The desktop version (on Windows 10) of my Spotify does not play some songs, while some others it does. When it happens the name of the song becomes green and the play button turn into pause, but there is no loaded image of the song at the bottom left...

Casual Listener

The desktop version (on Windows 10) of my Spotify does not play some songs, while some others it does. When it happens the name of the song becomes green and the play button turn into pause, but ther...

Señorflip

Gig Goer

5608 Views

11 replies

5 likes

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Resizing the app window

Bumping from ‎2018-02-14 still not fixed So many updates went through since issue appeared and it is still not fixed for so long.Seriously what's the problem in fixing it?The issue is that resizing makes the window stuck and empty space appears.

Visitor

  Bumping from  ‎2018-02-14 still not fixed  So many updates went through since issue appeared and it is still not fixed for so long. Seriously what's the problem in fixing it?...

710 Views

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Can't use Premium anymore...

Hello guys, I've got a little Problem. Paypal had an error and did not book the money for my premium membership this month. Spotify now wants me to change my payment information,but I don't have another choice then my paypal account and the only bank...

Newbie

Hello guys,   I've got a little Problem. Paypal had an error and did not book the money for my premium membership this month. Spotify now wants me to change my payment information,but I don't ...

397 Views

0 replies

0 likes

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No songs are available on Spotify

PlanPremiumCountryUKDeviceComputerOperating SystemWindows 10Spotify VersionI am on latest version of Spotify as far as I am aware (given that I just re-installed 3 times) My Question or IssueI had a problem with Spotify starting on start up even when...

Casual Listener

Plan Premium Country UK Device Computer Operating System Windows 10 Spotify Version I am on latest version of Spotify as far as I am aware (given that I just re-installed 3 times)   M...

blcklght1212

Newbie

6493 Views

8 replies

6 likes

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Spotify bug

Hello I have a bug for a while there's music that I can not read, in more if I add the music, for my saves, the music does not appear in the list of my musics.The cover of the music is not displayed on the left.I have already empty the cache, reinsta...

Casual Listener

Hello I have a bug for a while there's music that I can not read, in more if I add the music, for my saves, the music does not appear in the list of my musics. The cover of the music is not displaye...

B83

Casual Listener

534 Views

1 replies

2 likes

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[PC] Playback Issues

PlanPremium Country DevicePC Operating SystemWindows 10 My Question or Issue Hi! Im getting really fustrated with the spotify app on pc. Some music dont play (I click on the track but nothing comes up) etc. However, I tried to reinstall the app and r...

Newbie

  Plan Premium   Country   Device PC   Operating System Windows 10   My Question or Issue  Hi! Im getting really fustrated with the spotify app on pc. Some ...

477 Views

0 replies

0 likes

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Not able to queue a playlist?

How can I queue a playlist after my current queue? It was available in 0.9 as "choose as current playlist", but I had to upgrade since it no longer works with connect.Is there a trick to it, or is this feature still not available in new versions of t...

Roadie

  How can I queue a playlist after my current queue? It was available in 0.9 as "choose as current playlist", but I had to upgrade since it no longer works with connect. Is there a trick to it...

taedium

Roadie

358 Views

2 replies

0 likes

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Solved!! [Desktop] Windows 10 Asian songs playable on phone but NOT on desktop

PlanFamily PremiumCountry DenmarkDeviceComputerOperating SystemWindows 10 My Question or Issue So whenever I try to listen to Asian music on desktop Spotify a lot of times it simply won't play. It looks like this: https://gyazo.com/8d4b4b6599f38cb58b...

Casual Listener

  Plan Family Premium Country  Denmark Device Computer Operating System Windows 10   My Question or Issue  So whenever I try to listen to Asian music on desktop Spotify...

Slack1

Casual Listener

660 Views

1 replies

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