Announcements

Help Wizard

Step 1

NEXT STEP

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Can't play an artist's discography on the desktop app

Plan Premium Device PC / Android My Question or Issue This happened a few days ago. Normally when i clicked an Artist > Discography > Show All > And play a song, the next song was from the next album of the artist. Now, the next song is a random one ...

Music Fan

adyry

Regular

14084 Views

110 replies

52 likes

  • 14084 Views
  • 110 replies
  • 52 likes

Issue : no volume control in spotify when exclusive mode is activated

Premium member, France, Windows 10 64 bits updated, Focusrite Audio solo usb external soundcard updated, Desktop app updated I talk with the customer service, we try to solve my problem and they told me that it should be an issue that I have to talk ...

Music Fan

MIKAAAAEL

Music Fan

1944 Views

15 replies

2 likes

Possible Bug
  • 1944 Views
  • 15 replies
  • 2 likes

Black Screen (June 15 2026 install)

PlanPremiumCountryCanadaDeviceDesktop PC IntelOperating SystemWindows 11 My Question or IssueFollowed clean re-install instructions after getting black screen at startup. Installed the latest June 15 version from the Windows Store. Ran once without p...

Music Fan

hroski

Visitor

4894 Views

40 replies

2 likes

  • 4894 Views
  • 40 replies
  • 2 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic troubleshooting Restart the Spotify app as well as your PC. Make sure both the app and Windows are...

Moderator

9672 Views

0 replies

4 likes

  • 9672 Views
  • 0 replies
  • 4 likes

les musiques refusent de jouer

PlanFreeCountryCanadaDevice Operating SystemWindows 10 My Question or Issuebonjour, aujourd'**bleep** spotify refusait de faire jouer mes musiques en me donnant le message soivant: spotify ne peut pas faire jouer ceci en ce moment. si vous possédez u...

Newbie

Plan Free Country Canada Device   Operating System Windows 10   My Question or Issue bonjour, aujourd'**bleep** spotify refusait de faire jouer mes musiques en me donnant le messa...

547 Views

0 replies

0 likes

  • 547 Views
  • 0 replies
  • 0 likes

Can't load spotify anymore

PlanPremiumCountryCanada DevicePCOperating System Windows 7 My Question or IssuePOP UP"""computer does not have enough memory and disk space (but IT DOES!) please close programs and delete some files (which I have done) and retry. And I have retried ...

Regular

  Plan Premium Country Canada   Device PC Operating System  Windows 7   My Question or Issue POP UP"""computer does not have enough memory and disk space (but IT DOES!...

_hvf-jg2c7lbg

Regular

948 Views

4 replies

0 likes

  • 948 Views
  • 4 replies
  • 0 likes

Webplayer not working, 401 error - Failed to load Resource

Hello, I bought me a new notebook with Windows 10 and wanted to play music from the webplayer.But it always appeared "oops, something went wrong". I tried it with many browsers:Chrome, Edge and Firefox. All have the same problem. I went to Developer ...

Casual Listener

Hello,  I bought me a new notebook with Windows 10 and wanted to play music from the webplayer. But it always appeared "oops, something went wrong". I tried it with many browsers: Chrome, Edg...

Nico

Community Legend

1714 Views

3 replies

1 likes

  • 1714 Views
  • 3 replies
  • 1 likes

Friend Feed Is Missing

PlanPremiumCountry DeviceLaptopOperating SystemWindows 10 My Question or IssueOnce again, the friend feed is missing. Instead of seeing what my friends are listening to, all I see is "See what your friends are listening to" I've already reinstalled t...

Regular

Plan Premium Country   Device Laptop Operating System Windows 10   My Question or Issue Once again, the friend feed is missing.  Instead of seeing what my friends are listeni...

A_Musicophile

Community Legend

679 Views

1 replies

1 likes

  • 679 Views
  • 1 replies
  • 1 likes

Solved!! promotions

Plan PremiumCountryCanadaDeviceLenovo ideapad320Operating System Windows 10 I have premium account that I paid for a full year instead of 9.99 per month and Spotify tells ms I am not eligible for the free google mini promotion - why

Visitor

  Plan  Premium Country Canada Device Lenovo ideapad320 Operating System  Windows 10   I have premium account that I paid for a full year instead of 9.99 per month and S...

user-removed

Not applicable

1737 Views

2 replies

0 likes

  • 1737 Views
  • 2 replies
  • 0 likes

Songs start not at beginning

Songs start not at beginning why? how to turn off this dj option i dont need it and i would like to lisent nusics at the begining like a movies please help

Casual Listener

Songs start not at beginning why? how to turn off this dj option i dont need it and i would like to lisent nusics at the begining like a movies   please help 

Bittencourt

Spotify Star

660 Views

3 replies

0 likes

  • 660 Views
  • 3 replies
  • 0 likes

I cant play some music on my PC

PlanPremiumCountryMexicoDevicePCOperating SystemWindows 7 and 8.1 My Quest ion or IssueI can´t play some songs on my computer since the last update. I haven't problems on my cellphone, but on my computer i can't play very songs. i need help.I Sorry f...

Newbie

Plan Premium Country Mexico Device PC Operating System Windows 7 and 8.1   My Quest ion or Issue I can´t play some songs on my computer since the last update.  I haven't problems...

Pavezz

Newbie

567 Views

1 replies

3 likes

  • 567 Views
  • 1 replies
  • 3 likes

Can't play Spotify on PC

PlanPremiumCountryIsraelDevicePCOperating SystemWindows 10My Question or IssueHello, I can't play any songs on spotify on my windows 10 pc, I can do that perfectly on my android phone, I've tried reinstalling Spotify and try to use both regular and w...

Regular

Plan Premium Country Israel Device PC Operating System Windows 10 My Question or Issue Hello, I can't play any songs on spotify on my windows 10 pc, I can do that perfectly on my android pho...

Bittencourt

Spotify Star

3728 Views

7 replies

0 likes

  • 3728 Views
  • 7 replies
  • 0 likes

Dwie karty dźwiękowe

PlanPremiumCountryPolandDevicePCOperating SystemWindows 10 My Question or Issuemam w komputerze dwie karty dźwiękowe i chciał bym sie dowiedzieć jak zmusic spotyfy by grał tylko na jednej a nie jak zmieniam domyślną to i on soebie też zmienia

Newbie

  Plan Premium Country Poland Device PC Operating System Windows 10   My Question or Issue mam w komputerze dwie karty dźwiękowe i chciał bym sie dowiedzieć jak zmusic spotyfy by...

421 Views

0 replies

0 likes

  • 421 Views
  • 0 replies
  • 0 likes

Solved!! Same song fragment repeats

PlanPremiumCountryUSDeviceDesktopOperating SystemWindows 10 My Question or IssueThe program is stuck on the same song fragment (which was not a song I'd ever heard before); when I change to another song or playlist, etc., Spotify reverts back to the ...

Newbie

Plan Premium Country US Device Desktop Operating System Windows 10   My Question or Issue The program is stuck on the same song fragment (which was not a song I'd ever heard before); w...

Nico

Community Legend

674 Views

1 replies

0 likes

  • 674 Views
  • 1 replies
  • 0 likes

Lost history and queue on force quit.

PlanFreeCountryUSOperating SystemWindows 10 My Question or IssueI use the Windows app, and any time the app is force closed, all data since I last opened the app is lost, including history and queue. The queue resets to what it was the last time I op...

Newbie

Plan Free Country US Operating System Windows 10   My Question or Issue I use the Windows app, and any time the app is force closed, all data since I last opened the app is lost, includi...

Nico

Community Legend

673 Views

1 replies

0 likes

  • 673 Views
  • 1 replies
  • 0 likes

Spotify installer stuck

PlanFreeCountryIsrael Operating SystemWindows 10 My Question or IssueEvery time I update Spotify, the installer just stayes there forever, untill I unsinall and install again Spotify. Tried to delete every trace of the program, still happening.The is...

Casual Listener

  Plan Free Country Israel   Operating System Windows 10   My Question or Issue Every time I update Spotify, the installer just stayes there forever, untill I unsinall and in...

2361 Views

0 replies

2 likes

  • 2361 Views
  • 0 replies
  • 2 likes

BT Disconnected on Galaxy Watch

PlanPremiumCountryAustraliaDeviceGalaxy S9SoftwareAndroid 9 My Question or IssueI cannot get my Galaxy Watch to connect to Spotify on my phone. I keep getting the message 'BT Disconnected, check your connection'. Interesting, when I open Spotify on m...

Regular

Plan Premium Country Australia Device Galaxy S9 Software Android  9   My Question or Issue I cannot get my Galaxy Watch to connect to Spotify on my phone.  I keep getting the...

951 Views

0 replies

0 likes

  • 951 Views
  • 0 replies
  • 0 likes

Playlist count mismatch between Windows and iOS

PlanPremiumCountryUSADeviceiPhone SE and PCOperating SystemiOS 12.2 and Windows 10 1809 My Question or IssueI have a playlist that on Windows shows that there are 1,833 songs in it. However, on iOS it says I have 1,842 songs. I'm wondering why there ...

Regular

Plan Premium Country USA Device iPhone SE and PC Operating System iOS 12.2 and Windows 10 1809   My Question or Issue I have a playlist that on Windows shows that there are 1,833 songs...

438 Views

0 replies

1 likes

  • 438 Views
  • 0 replies
  • 1 likes

Ad will show up in box on the left side of Spotify but the ad will not play and spotify will not pla

Plan free spotifyFree/PremiumCountry canada Device Operating System(iOS 10, Android Oreo, Windows 10,etc.)Windows 10 homeMy Question or IssueHI sometimes when I have spotify free on playing shuffled music their are sometimes that an add will come up ...

Music Fan

Plan free spotify Free/Premium Country canada   Device   Operating System (iOS 10, Android Oreo, Windows 10,etc.) Windows 10 home My Question or Issue HI sometimes when I...

423 Views

0 replies

0 likes

  • 423 Views
  • 0 replies
  • 0 likes

Misleading icons: Save to library icon is active even when song has been added to library

PlanPremiumCountryUSADeviceIphone X , Windows DesktopOperating SystemWindows 10, ios 12 My Question or IssueIcon doesn't indicate song is already saved in Library leading to duplicate songs in Library.

Casual Listener

Plan Premium Country USA Device Iphone X , Windows Desktop Operating System Windows 10, ios 12   My Question or Issue Icon doesn't indicate song is already saved in Library leading to ...

812 Views

0 replies

0 likes

Bug iOS
buggy
  • 812 Views
  • 0 replies
  • 0 likes

Local File cover art not loading, loading cover art from Spotify instead

PlanFree/PremiumCountryUSADeviceDesktop PCOperating SystemWindows 7 Pro x64 My Question or IssueTried deleting local-files.bnk file, did not work. Cover art for a few of my local files are not showing up, instead it's loading the cover art and song f...

Gig Goer

Plan Free/Premium Country USA Device Desktop PC Operating System Windows 7 Pro x64   My Question or Issue Tried deleting local-files.bnk file, did not work. Cover art for a few of my l...

607 Views

0 replies

1 likes

  • 607 Views
  • 0 replies
  • 1 likes

stations

PlanFree/PremiumCountryUSADevicesamsung galaxy on 1Operating Systemwindows 7My Question or IssueHello,I can not sync stations that I have on phone app to computer Spotify. Computer shows no stations at all.ThanksJeff

Newbie

  Plan Free/Premium Country USA Device samsung galaxy on 1 Operating System windows 7 My Question or Issue Hello, I can not sync stations that I have on phone app to computer Spotify....

434 Views

0 replies

0 likes

  • 434 Views
  • 0 replies
  • 0 likes

BUG, disabled speakers on PC, Spotify skip all track

PlanPremiumHungary DevicePCOperating SystemWindows 10 My Question or Issue I disabled the integrated speakers on my computer at the office.Windows shows me a disabled tile icon on lower right side of the screen. (I can start Spotify desktop app with ...

Casual Listener

Plan Premium Hungary   Device PC Operating System Windows 10   My Question or Issue   I disabled the integrated speakers on my computer at the office. Windows shows me a di...

597 Views

0 replies

0 likes

  • 597 Views
  • 0 replies
  • 0 likes

Solved!! Tracks not available.

Hello.Why are tracks available on iTunes but not Spotify? For example, The Police album "Ghost in the Machine" only has 5 out of 11 tracks available to play even though I am a Spotify Premium customer in the UK. Why is Spotify so poor at obtaining th...

Newbie

Hello. Why are tracks available on iTunes but not Spotify?   For example, The Police album "Ghost in the Machine" only has 5 out of 11 tracks available to play even though I am a Spotify Prem...

OneByBoo

Roadie

1109 Views

1 replies

0 likes

  • 1109 Views
  • 1 replies
  • 0 likes