Help Wizard

Step 1


Spotify CPU use is above 40% (Windows 10 - I7 - 16G RAM)

Spotify CPU use is above 40% (Windows 10 - I7 - 16G RAM)







Operating System

Windows 10

My Question or Issue

Spotify is using a lot of CPU, much more than other "heavy Softwares" like Visual Studio or Eclipe. 

4 Replies

Tente limpar o cache local, se não resolver entre em contato com o suporte via twitter

Aonde fica a opção para limpar o cache?
Where is the option to clean cache?

De uma olhada no link, lá explica como fazer para limpar o cache em diferentes dispositivos.

Hi there!

I know it sounds simple, but it's often overlooked. Could you try restarting your device? If that doesn't help, try a quick clean reinstall of the app. Just follow these steps.

Try to disable Hardware Acceleration, just click on the … top left corner, inside the View tab find Hardware Acceleration and next click on it to disable then confirm to restart Spotify.
Also, if you don't use local files try to disable them inside Settings.

If you're still having trouble, could you let me know the exact version of Spotify and the exact version of the operating system you're running?

I'll see what I can suggest next!

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