When I turn the volume down on Spotify PC, the volume occasionally sets itself to full blast. Why?

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When I turn the volume down on Spotify PC, the volume occasionally sets itself to full blast. Why?

truntng
Newbie

I am using Spotify fo PC to control music on my Amazon Echo (1st Gen). Occasionally when I turn the volume down using the CTL+DOWN key combination, the volume is set to one below the maximum, despite showing the correct volume before the attempted volume change. How can I fix this please?

 

Plan

Premium (Family Plan)

Country

UK

Device

Amazon Echo 1st Gen, Lenovo C365

Operating System

Windows 10

 

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