Announcements

Help Wizard

Step 1

NEXT STEP

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

83949 Views

40 replies

68 likes

  • 83949 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

OscarDC

Moderator

796126 Views

505 replies

64 likes

  • 796126 Views
  • 505 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

moep99

Newbie

24082 Views

25 replies

7 likes

  • 24082 Views
  • 25 replies
  • 7 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3069 Views

0 replies

4 likes

  • 3069 Views
  • 0 replies
  • 4 likes

Album cover not showing on Discord from local file

http://prntscr.com/niqkvu How can I make it show on Discord? It's bothering me more than it should lol.

Casual Listener

http://prntscr.com/niqkvu   How can I make it show on Discord? It's bothering me more than it should lol.

ElainaD

Composer

778 Views

1 replies

0 likes

  • 778 Views
  • 1 replies
  • 0 likes

keeps skipping to next track

PlanPremiumCountryUKDeviceDell T1700Operating Systemwindows 10 pro now new software installed My Question or IssueIt has been working fine until today click any song and it just skips to the next song every second. i have tried uninstall, clear cache...

Newbie

Plan Premium Country UK Device Dell T1700 Operating System windows 10 pro now new software installed     My Question or Issue It has been working fine until today click any song ...

LordoftheSith

Composer

507 Views

1 replies

0 likes

  • 507 Views
  • 1 replies
  • 0 likes

Solved!! Gif/video album covers on pc

PlanPremiumCountrySwedenDeviceDesktop PCOperating SystemWindows 10 My QuestionSo on android some albums have a gif/video showing on the background. I think it is really cool but I cant really use it on my phone since i'm on the go.I do often have spo...

Casual Listener

Plan Premium Country Sweden Device Desktop PC Operating System Windows 10   My Question So on android some albums have a gif/video showing on the background. I think it is really cool ...

songassistant

Composer

8174 Views

1 replies

5 likes

  • 8174 Views
  • 1 replies
  • 5 likes

Spotify playing on work PC while I'm listening in my car.

I have spotify on my phone and 2 PCs including one at work.I listen to music on spotify with headphones while I work. Then l get in to my vehicle and listen in the car via Bluetooth driving home. To my surprise recently a coworker let me know that so...

Regular

I have spotify on my phone and 2 PCs including one at work. I listen to music on spotify with headphones while I work. Then l get in to my vehicle and listen in the car via Bluetooth driving home. ...

Marti_Lover

Casual Listener

790 Views

1 replies

0 likes

  • 790 Views
  • 1 replies
  • 0 likes

What happened to The Police?

What happened to all their albums? They just disappeared!:confused: And yes, I have already read this:"The availability of music on Spotify is up to the artists and their music label. If the music is gone, the artist or their music label has likely d...

Regular

What happened to all their albums? They just disappeared!:confused: And yes, I have already read this: "The availability of music on Spotify is up to the artists and their music label. If the music ...

Privarn

Casual Listener

1550 Views

7 replies

1 likes

  • 1550 Views
  • 7 replies
  • 1 likes

Spotify injects an old, removed playlist into every current playlist, album, and daily mix.

PlanFree/PremiumCountryNetherlands Device(Desktop, laptop, mobile phones)Operating System(Windows 10, Android) My Question or IssueShort:I created a long playlist. Since that moment Spotift injects that playlist into EVERY playlist, album, and daily ...

Newbie

Plan Free/Premium Country Netherlands   Device (Desktop, laptop, mobile phones) Operating System (Windows 10, Android)   My Question or Issue Short: I created a long playlist. S...

268 Views

0 replies

0 likes

  • 268 Views
  • 0 replies
  • 0 likes

Solved!! Windows 10 Desktop version "Can't play this right now" after 1 second

PlanPremiumCountrySwedenDeviceHP ZBookOperating SystemWindows 10 My Question or IssueI can't get Spotify Desktop to play any songs. On the same machine, the web player will work just fine. I have: Checked, there are no weird HOSTS entriesI've logged ...

Casual Listener

Plan Premium Country Sweden Device HP ZBook Operating System Windows 10   My Question or Issue I can't get Spotify Desktop to play any songs.   On the same machine, the web p...

Ihate_reCAPTCHA

Casual Listener

8325 Views

6 replies

0 likes

  • 8325 Views
  • 6 replies
  • 0 likes

Sorting the word "the"

PlanPremiumCountry DeviceDell DesktopOperating SystemWindows 10 My Question or IssueFor the last day or two, when I sort one of my playlists, Songs and Band names that begin with the word "the" are now being sorted as if they begin with the letter "T...

Casual Listener

Plan Premium Country   Device Dell Desktop Operating System Windows 10   My Question or Issue For the last day or two, when I sort one of my playlists, Songs and Band names that b...

mudshark56

Casual Listener

884 Views

2 replies

3 likes

  • 884 Views
  • 2 replies
  • 3 likes

Block artist button disappeared from Daily Mix

PlanPremiumCountryEstoniaDeviceLenovo T450Operating SystemWindows 10 My Question or IssueSince this week, the button to block an artist or song from the Daily Mix has disappeared. I use it heavily and need it back. Also been having problems with the ...

Newbie

Plan Premium Country Estonia Device Lenovo T450 Operating System Windows 10   My Question or Issue Since this week, the button to block an artist or song from the Daily Mix has disappe...

Sebasty

Community Legend

488 Views

1 replies

0 likes

  • 488 Views
  • 1 replies
  • 0 likes

Unable to play any songs through Spotify App

Hello, I am having issues playing any song on my desktop. I am able to play music through the desktop app, my phone, and my home computer. I get an error stating Spotify is unable to play the current selection. I have tried all of the resolutions ive...

Casual Listener

Hello, I am having issues playing any song on my desktop. I am able to play music through the desktop app, my phone, and my home computer. I get an error stating Spotify is unable to play the current...

BHammond203

Casual Listener

487 Views

4 replies

0 likes

  • 487 Views
  • 4 replies
  • 0 likes

Trouble using app on multiple wifi networks

PlanPremiumCountryUSADeviceDell LaptopOperating SystemWindows 7 My Question or IssueHi, I'm having trouble using the app on multiple wifi networks. If I arrive at our shop with Spotify already installed on my computer not only does the app not work, ...

Casual Listener

  Plan Premium Country USA Device Dell Laptop Operating System Windows 7    My Question or Issue Hi, I'm having trouble using the app on multiple wifi networks. If I arrive ...

325 Views

0 replies

0 likes

  • 325 Views
  • 0 replies
  • 0 likes

Solved!! Songs and Playlists Showing Up In My Mix and Changing My Songs

PlanPremiumCountryCanada DeviceWindowsOperating SystemWindows 10 The last week or so I've been noticing there are playlists popping up in my recently listened to section and it's stuff I've never even listened to. All the songs have these weird icons...

Regular

Plan Premium Country Canada   Device Windows Operating System Windows 10   The last week or so I've been noticing there are playlists popping up in my recently listened to secti...

8fk9z-g02j_gv

Newbie

1045 Views

4 replies

0 likes

  • 1045 Views
  • 4 replies
  • 0 likes

FIX YOUR **bleep**ING APP

Have been on a premium family subscription for a while now and your windows/desktop app (and android) is absolutely **bleep**ing terrible. I know your customer support team is ignorant and just doing what they're trained to do, but their troubleshoot...

Newbie

Have been on a premium family subscription for a while now and your windows/desktop app (and android) is absolutely **bleep**ing terrible. I know your customer support team is ignorant and just doing...

333 Views

0 replies

0 likes

  • 333 Views
  • 0 replies
  • 0 likes

Spotify no longer working on desktop

Windows 7 desktop. Go away for a few weeks and come back to a nonfuntioning spotify. Software doesnt even boot up, just seems to start then give up. Tried to uninstall from Control panel/programs and that didnt work. Its like Spotify (apart from the ...

Casual Listener

 Windows 7 desktop.   Go away for a few weeks and come back to a nonfuntioning spotify.  Software doesnt even boot up, just seems to start then give up.  Tried to uninstall from...

clankyt

Casual Listener

731 Views

3 replies

3 likes

  • 731 Views
  • 3 replies
  • 3 likes

Solved!! Uninstall Spotify

Hi, I have a free version of spotify on my laptop, but after few bug (titles unavailable or stopping at 5-6s) I tried to uninstall it and then install again. I'm on W10 and I first downloaded it with the windows store (what an error). I'm dealing wit...

Casual Listener

Hi,   I have a free version of spotify on my laptop, but after few bug (titles unavailable or stopping at 5-6s) I tried to uninstall it and then install again. I'm on W10 and I first downloade...

Loxer

Community Legend

1121 Views

3 replies

0 likes

  • 1121 Views
  • 3 replies
  • 0 likes

Why does Spotify play music but nothing is heard?

PlanFreeCountryItalyDeviceDekstopOperating SystemWindows 10 My Question or IssueWhen I want to play any song it starts but I don't hear anything.I have uninstalled and installed Spotify again but nothing has changed. I also checked the settings but i...

Newbie

Plan Free Country Italy Device Dekstop Operating System Windows 10   My Question or Issue When I want to play any song it starts but I don't hear anything. I have uninstalled and inst...

306 Views

0 replies

0 likes

  • 306 Views
  • 0 replies
  • 0 likes

I can't do literally anything with spotify on my computer (not exaggerating)

PlanFree/PremiumCountryUnited States of AmericaDeviceDell DesktopOperating SystemWindows 7 My Question or IssueI can't run spotify. It does not show as running in my task manager. I tried running it as administrator but to no avail. I tried to uninst...

Newbie

Plan Free/Premium Country United States of America Device Dell Desktop Operating System Windows 7   My Question or Issue I can't run spotify. It does not show as running in my task man...

296 Views

0 replies

0 likes

  • 296 Views
  • 0 replies
  • 0 likes

Unable to use Webplayer for 2-4 months now.

PlanFreeCountryCanadaDeviceCustom Desktop PCOperating SystemWindows 10 My Question or Issuei have been unable to use the webplayers for a few months now, it used to just give me a completely grayish (spotify background colour) screen and nothing woul...

Newbie

Plan Free Country Canada Device Custom Desktop PC Operating System Windows 10   My Question or Issue i have been unable to use the webplayers for a few months now, it used to just give...

256 Views

0 replies

2 likes

  • 256 Views
  • 0 replies
  • 2 likes

Volume out of control

PlanPremiumCountryDenmarkDevice(HP Notebook)Operating System(Windows 10) My Question or IssueI connected my Arctis 3 Bluetooth.It was possible to have high volume from 2-100 on my computer, but now there is only mute at 0 and from 2-100 is the same l...

Casual Listener

Plan Premium Country Denmark Device (HP Notebook) Operating System (Windows 10)   My Question or Issue I connected my Arctis 3 Bluetooth. It was possible to have high volume from 2-10...

266 Views

0 replies

0 likes

  • 266 Views
  • 0 replies
  • 0 likes

Spotify skipping songs every ~0.5 seconds before reporting 'Spotify can't play this right now'

PlanPremiumCountryUnited KingdomDeviceHP ProDesk 400Operating SystemWindows 10 My Question or IssueAs the subject says, when playing songs from any playlist or any part of the library, currently spotify is skipping songs every ~0.5 seconds until it e...

Casual Listener

Plan Premium Country United Kingdom Device HP ProDesk 400 Operating System Windows 10   My Question or Issue As the subject says, when playing songs from any playlist or any part of th...

knightpt

Casual Listener

1880 Views

6 replies

1 likes

  • 1880 Views
  • 6 replies
  • 1 likes