Announcements

Help Wizard

Step 1

NEXT STEP

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

83025 Views

40 replies

68 likes

  • 83025 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

787766 Views

503 replies

64 likes

  • 787766 Views
  • 503 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

iyoran

Newbie

21678 Views

22 replies

6 likes

  • 21678 Views
  • 22 replies
  • 6 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2981 Views

0 replies

4 likes

  • 2981 Views
  • 0 replies
  • 4 likes

Spotify playing on work PC while I'm listening in my car.

I have spotify on my phone and 2 PCs including one at work.I listen to music on spotify with headphones while I work. Then l get in to my vehicle and listen in the car via Bluetooth driving home. To my surprise recently a coworker let me know that so...

Regular

I have spotify on my phone and 2 PCs including one at work. I listen to music on spotify with headphones while I work. Then l get in to my vehicle and listen in the car via Bluetooth driving home. ...

Marti_Lover

Casual Listener

787 Views

1 replies

0 likes

  • 787 Views
  • 1 replies
  • 0 likes

What happened to The Police?

What happened to all their albums? They just disappeared!:confused: And yes, I have already read this:"The availability of music on Spotify is up to the artists and their music label. If the music is gone, the artist or their music label has likely d...

Regular

What happened to all their albums? They just disappeared!:confused: And yes, I have already read this: "The availability of music on Spotify is up to the artists and their music label. If the music ...

Privarn

Casual Listener

1538 Views

7 replies

1 likes

  • 1538 Views
  • 7 replies
  • 1 likes

Spotify injects an old, removed playlist into every current playlist, album, and daily mix.

PlanFree/PremiumCountryNetherlands Device(Desktop, laptop, mobile phones)Operating System(Windows 10, Android) My Question or IssueShort:I created a long playlist. Since that moment Spotift injects that playlist into EVERY playlist, album, and daily ...

Newbie

Plan Free/Premium Country Netherlands   Device (Desktop, laptop, mobile phones) Operating System (Windows 10, Android)   My Question or Issue Short: I created a long playlist. S...

268 Views

0 replies

0 likes

  • 268 Views
  • 0 replies
  • 0 likes

Solved!! Windows 10 Desktop version "Can't play this right now" after 1 second

PlanPremiumCountrySwedenDeviceHP ZBookOperating SystemWindows 10 My Question or IssueI can't get Spotify Desktop to play any songs. On the same machine, the web player will work just fine. I have: Checked, there are no weird HOSTS entriesI've logged ...

Casual Listener

Plan Premium Country Sweden Device HP ZBook Operating System Windows 10   My Question or Issue I can't get Spotify Desktop to play any songs.   On the same machine, the web p...

Ihate_reCAPTCHA

Casual Listener

8321 Views

6 replies

0 likes

  • 8321 Views
  • 6 replies
  • 0 likes

Sorting the word "the"

PlanPremiumCountry DeviceDell DesktopOperating SystemWindows 10 My Question or IssueFor the last day or two, when I sort one of my playlists, Songs and Band names that begin with the word "the" are now being sorted as if they begin with the letter "T...

Casual Listener

Plan Premium Country   Device Dell Desktop Operating System Windows 10   My Question or Issue For the last day or two, when I sort one of my playlists, Songs and Band names that b...

mudshark56

Casual Listener

879 Views

2 replies

3 likes

  • 879 Views
  • 2 replies
  • 3 likes

Block artist button disappeared from Daily Mix

PlanPremiumCountryEstoniaDeviceLenovo T450Operating SystemWindows 10 My Question or IssueSince this week, the button to block an artist or song from the Daily Mix has disappeared. I use it heavily and need it back. Also been having problems with the ...

Newbie

Plan Premium Country Estonia Device Lenovo T450 Operating System Windows 10   My Question or Issue Since this week, the button to block an artist or song from the Daily Mix has disappe...

Sebasty

Community Legend

472 Views

1 replies

0 likes

  • 472 Views
  • 1 replies
  • 0 likes

Unable to play any songs through Spotify App

Hello, I am having issues playing any song on my desktop. I am able to play music through the desktop app, my phone, and my home computer. I get an error stating Spotify is unable to play the current selection. I have tried all of the resolutions ive...

Casual Listener

Hello, I am having issues playing any song on my desktop. I am able to play music through the desktop app, my phone, and my home computer. I get an error stating Spotify is unable to play the current...

BHammond203

Casual Listener

485 Views

4 replies

0 likes

  • 485 Views
  • 4 replies
  • 0 likes

Trouble using app on multiple wifi networks

PlanPremiumCountryUSADeviceDell LaptopOperating SystemWindows 7 My Question or IssueHi, I'm having trouble using the app on multiple wifi networks. If I arrive at our shop with Spotify already installed on my computer not only does the app not work, ...

Casual Listener

  Plan Premium Country USA Device Dell Laptop Operating System Windows 7    My Question or Issue Hi, I'm having trouble using the app on multiple wifi networks. If I arrive ...

323 Views

0 replies

0 likes

  • 323 Views
  • 0 replies
  • 0 likes

Solved!! Songs and Playlists Showing Up In My Mix and Changing My Songs

PlanPremiumCountryCanada DeviceWindowsOperating SystemWindows 10 The last week or so I've been noticing there are playlists popping up in my recently listened to section and it's stuff I've never even listened to. All the songs have these weird icons...

Regular

Plan Premium Country Canada   Device Windows Operating System Windows 10   The last week or so I've been noticing there are playlists popping up in my recently listened to secti...

8fk9z-g02j_gv

Newbie

1036 Views

4 replies

0 likes

  • 1036 Views
  • 4 replies
  • 0 likes

FIX YOUR **bleep**ING APP

Have been on a premium family subscription for a while now and your windows/desktop app (and android) is absolutely **bleep**ing terrible. I know your customer support team is ignorant and just doing what they're trained to do, but their troubleshoot...

Newbie

Have been on a premium family subscription for a while now and your windows/desktop app (and android) is absolutely **bleep**ing terrible. I know your customer support team is ignorant and just doing...

328 Views

0 replies

0 likes

  • 328 Views
  • 0 replies
  • 0 likes

Spotify no longer working on desktop

Windows 7 desktop. Go away for a few weeks and come back to a nonfuntioning spotify. Software doesnt even boot up, just seems to start then give up. Tried to uninstall from Control panel/programs and that didnt work. Its like Spotify (apart from the ...

Casual Listener

 Windows 7 desktop.   Go away for a few weeks and come back to a nonfuntioning spotify.  Software doesnt even boot up, just seems to start then give up.  Tried to uninstall from...

clankyt

Casual Listener

727 Views

3 replies

3 likes

  • 727 Views
  • 3 replies
  • 3 likes

Solved!! Uninstall Spotify

Hi, I have a free version of spotify on my laptop, but after few bug (titles unavailable or stopping at 5-6s) I tried to uninstall it and then install again. I'm on W10 and I first downloaded it with the windows store (what an error). I'm dealing wit...

Casual Listener

Hi,   I have a free version of spotify on my laptop, but after few bug (titles unavailable or stopping at 5-6s) I tried to uninstall it and then install again. I'm on W10 and I first downloade...

Loxer

Community Legend

1116 Views

3 replies

0 likes

  • 1116 Views
  • 3 replies
  • 0 likes

Why does Spotify play music but nothing is heard?

PlanFreeCountryItalyDeviceDekstopOperating SystemWindows 10 My Question or IssueWhen I want to play any song it starts but I don't hear anything.I have uninstalled and installed Spotify again but nothing has changed. I also checked the settings but i...

Newbie

Plan Free Country Italy Device Dekstop Operating System Windows 10   My Question or Issue When I want to play any song it starts but I don't hear anything. I have uninstalled and inst...

302 Views

0 replies

0 likes

  • 302 Views
  • 0 replies
  • 0 likes

I can't do literally anything with spotify on my computer (not exaggerating)

PlanFree/PremiumCountryUnited States of AmericaDeviceDell DesktopOperating SystemWindows 7 My Question or IssueI can't run spotify. It does not show as running in my task manager. I tried running it as administrator but to no avail. I tried to uninst...

Newbie

Plan Free/Premium Country United States of America Device Dell Desktop Operating System Windows 7   My Question or Issue I can't run spotify. It does not show as running in my task man...

293 Views

0 replies

0 likes

  • 293 Views
  • 0 replies
  • 0 likes

Unable to use Webplayer for 2-4 months now.

PlanFreeCountryCanadaDeviceCustom Desktop PCOperating SystemWindows 10 My Question or Issuei have been unable to use the webplayers for a few months now, it used to just give me a completely grayish (spotify background colour) screen and nothing woul...

Newbie

Plan Free Country Canada Device Custom Desktop PC Operating System Windows 10   My Question or Issue i have been unable to use the webplayers for a few months now, it used to just give...

255 Views

0 replies

2 likes

  • 255 Views
  • 0 replies
  • 2 likes

Volume out of control

PlanPremiumCountryDenmarkDevice(HP Notebook)Operating System(Windows 10) My Question or IssueI connected my Arctis 3 Bluetooth.It was possible to have high volume from 2-100 on my computer, but now there is only mute at 0 and from 2-100 is the same l...

Casual Listener

Plan Premium Country Denmark Device (HP Notebook) Operating System (Windows 10)   My Question or Issue I connected my Arctis 3 Bluetooth. It was possible to have high volume from 2-10...

265 Views

0 replies

0 likes

  • 265 Views
  • 0 replies
  • 0 likes

Spotify skipping songs every ~0.5 seconds before reporting 'Spotify can't play this right now'

PlanPremiumCountryUnited KingdomDeviceHP ProDesk 400Operating SystemWindows 10 My Question or IssueAs the subject says, when playing songs from any playlist or any part of the library, currently spotify is skipping songs every ~0.5 seconds until it e...

Casual Listener

Plan Premium Country United Kingdom Device HP ProDesk 400 Operating System Windows 10   My Question or Issue As the subject says, when playing songs from any playlist or any part of th...

knightpt

Casual Listener

1875 Views

6 replies

1 likes

  • 1875 Views
  • 6 replies
  • 1 likes

Spotify Frozen...?...or Something Else

Plan FreeCountry USADevice Both Dell Laptop and phoneOperating System...Window 10My Question or Issue..has not played any songs since Wed,,, the only thing i see unusual is in the lower left hand corner box where it says "a brief message from our spo...

Casual Listener

  Plan   Free Country USA Device   Both Dell Laptop and phone Operating System...Window 10 My Question or Issue.. has not played any songs since Wed,,,   th...

Bittencourt

Spotify Star

327 Views

1 replies

0 likes

  • 327 Views
  • 1 replies
  • 0 likes

Filtering doesn't work anymore!

PlanPremiumCountryThe NetherlandsDeviceDell laptop Operating SystemWindows 10 My Question or IssueSince recently filtering doesn't work anymore. When I filter a playlist, for example on a specific artist, it will still play all songs from that playli...

Music Fan

Plan Premium Country The Netherlands Device Dell laptop  Operating System Windows 10    My Question or Issue Since recently filtering doesn't work anymore. When I filter a pl...

625 Views

0 replies

6 likes

  • 625 Views
  • 0 replies
  • 6 likes

Cannot play any songs on desktop but works on phone

PlanPremiumCountryNew ZealandDeviceHP Windows LaptopOperating SystemWindows 10 My Question or IssueAfter the recent update, I cannot play any songs on the desktop application. Everything on my phone is absolutely fine but nothing will play on desktop...

Newbie

Plan Premium Country New Zealand Device HP Windows Laptop Operating System Windows 10   My Question or Issue After the recent update, I cannot play any songs on the desktop application...

302 Views

0 replies

1 likes

  • 302 Views
  • 0 replies
  • 1 likes