Help - Desktop Windows

Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:38:28 PM
2024-06-19 12:45:23 PM
SaylorDustin
Casual Listener
39221 Views
75 replies
26 likes

39221 Views
75 replies
26 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

MattSuda
Spotify Star
2023-06-26 8:42:18 AM
2 weeks ago
cour10e22
Regular
67297 Views
265 replies
21 likes

67297 Views
265 replies
21 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:08:45 PM
2023-04-29 10:41:16 PM
MattSuda
Spotify Star
4702 Views
1 replies
6 likes

4702 Views
1 replies
6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

Goodman
Spotify Legend
2013-09-17 11:47:47 AM
144690 Views
0 replies
26 likes
Mac
Windows

144690 Views
0 replies
26 likes

Superuser Contribution Alternative to sorting saved songs by album?

Question for both Desktop and Android versions. So with new changes to Album/Liked song filtering my "Albums" section shrinked to about 20 entries that i saved a long time ago.Those saved albums now contain ALL songs from this album, including those ...

Fallor
Regular
Question for both Desktop and Android versions. So with new changes to Album/Liked song filtering my "Albums" section shrinked to about 20 entries that i saved a long time ago. Those saved ...
2019-03-12 2:08:42 PM
2019-03-13 1:41:52 PM
Jemi
Spotify Legend
459 Views
1 replies
0 likes

459 Views
1 replies
0 likes

Can't drag tracks into or within a playlist

PlanUnlimitedCountryUSADeviceDesktop computer, 64-bitOperating SystemWindows 8.1 My Question or IssueI cannot drag songs into or within a playlist; I can only add songs by clicking on the three dots or right-clicking and choosing "add to playlist". A...

traseru
Casual Listener
...have tried (based on suggestions from previous similar posts): - Reinstall spotify - Uninstall and reinstall spotify - Restart computer (multiple times) - Turn playlists from private to public (a...
2019-02-10 5:59:47 AM
2019-03-13 10:56:42 AM
Alvarthemagi
Regular
2380 Views
4 replies
2 likes

2380 Views
4 replies
2 likes

Solved!! Spotify doesn't play, missing playlists, no device control

The title summerises the experience I have the past week, where out of nowhere I wasn't able to play any music. Then when I tried to do a clean reinstall of Spotify, I see that my playlists are 'completely empty', and I couldn't play any music from m...

user-removed
Visitor
The title summerises the experience I have the past week, where out of nowhere I wasn't able to play any music. Then when I tried to do a clean reinstall of Spotify, I see that my playlists are 'comp...
2019-03-13 8:14:46 AM
2019-03-13 8:17:53 AM
Mantisentil
Community Legend
302 Views
1 replies
0 likes

302 Views
1 replies
0 likes

Problems in my PC

PlanPremiumCountryMexicoDevicePCOperating System Windows 10 My Question or IssueA few hours ago I tried to play an artist, which was impossible, I thought that uninstalling and reinstalling the problem would be solved, but it turned out worse, all my...

EliJFlorets
Visitor
Plan Premium Country Mexico Device PC Operating System Windows 10 My Question or Issue A few hours ago I tried to play an artist, which was impossible, I thought that u...
2019-03-13 4:20:55 AM
2019-03-13 6:49:44 AM
Mantisentil
Community Legend
281 Views
1 replies
0 likes

281 Views
1 replies
0 likes

I though Spotify was a music streaming service

PlanPremiumCountryNot your f businessDeviceWindows 7 My Question or Issue Yo, I though spotify was a music streaming service. Then why the **bleep** does is store so**bleep**. I tried changing the path where spotify saves songs so I dont fill my SSD ...

J-P1
Gig Goer
Plan Premium Country Not your f business Device Windows 7 My Question or Issue Yo, I though spotify was a music streaming service. Then why the **bleep** does is store so**blee...
2019-03-13 1:28:46 AM
2019-03-13 1:32:24 AM
J-P1
Gig Goer
225 Views
1 replies
0 likes

225 Views
1 replies
0 likes

No me deja ver a mis amigos

Hola, desde hace unos dias no puedo ver algunos de mis amigos. Solo aparece uno y los demas no aparecen. Alguna idea de que puede ser?.Aclaro que tengo Windows y la app actualizados.

herdiegoosh
Casual Listener
Hola, desde hace unos dias no puedo ver algunos de mis amigos. Solo aparece uno y los demas no aparecen. Alguna idea de que puede ser?. Aclaro que tengo Windows y la app actualizados.
2019-03-12 12:35:11 AM
635 Views
0 replies
2 likes

635 Views
0 replies
2 likes

Volume does not turn up or down

PlanPremiumCountrySpainDeviceHP PavilionOperating SystemWindows 10 My Question or IssueWhen I use the Windows buttons to turn the volume up or down, the volume doesn't change. That happens in any program as soon as I open Spotify. Spotify's own volum...

hejdär
Newbie
Plan Premium Country Spain Device HP Pavilion Operating System Windows 10 My Question or Issue When I use the Windows buttons to turn the volume up or down, the volume doesn't change...
2019-03-12 9:02:12 PM
184 Views
0 replies
0 likes

184 Views
0 replies
0 likes

Superuser Contribution publicité

PlanFreeCountry canadaDevice Operating SWindows 10, la musique arrête et lorsque je veux la remettre ça me dit qu'elle va repartir après la pub ....mais il n'y a jamais de pub . Sur mon cell android tout est ok mais pas sur mon ordi

francefortin
Newbie
Plan Free Country canada Device Operating S Windows 10, la musique arrête et lorsque je veux la remettre ça me dit qu'elle va repartir après la pub ....mais il n'y a jama...
2019-03-07 11:11:15 PM
2019-03-12 4:27:08 PM
Jemi
Spotify Legend
414 Views
1 replies
0 likes

414 Views
1 replies
0 likes

Superuser Contribution SPOTIFY BLACK SCREEN WINDOWS 7 ??

I TRIED ALL THE SOLUTIONS I FOUND ON THE COMMUNITY BUT IT DOSEN T WORKIDK WHY CAN U HELP ME GUYS??

mopa1212
Visitor
I TRIED ALL THE SOLUTIONS I FOUND ON THE COMMUNITY BUT IT DOSEN T WORK IDK WHY CAN U HELP ME GUYS??
2019-03-09 1:40:29 PM
2019-03-12 3:56:56 PM
Jemi
Spotify Legend
309 Views
1 replies
0 likes

309 Views
1 replies
0 likes

Superuser Contribution Local Data PC to Phone

PlanPremiumCountryGERDeviceSamsung Galaxy s7///Pc win10My Question or IssueI have a question, i have some songs on my desktop and they are in the local data, i put them into a Playlist and i cant hear them on my Phone! im in the same WIFI and i let s...

Bvrakz
Visitor
Plan Premium Country GER Device Samsung Galaxy s7///Pc win10 My Question or Issue I have a question, i have some songs on my desktop and they are in the local data, i put them into a Playlist ...
2019-03-09 3:48:57 PM
2019-03-12 3:08:28 PM
Jemi
Spotify Legend
323 Views
1 replies
0 likes

323 Views
1 replies
0 likes

Superuser Contribution Volume level bug

PlanFreeCountryLithuaniaDevicemsi gl62m 7rex laptopOperating Systemwindows 10 My Question or IssueThe volume level is bugged. EIther maximum sound or mute only.

erarichi
Visitor
Plan Free Country Lithuania Device msi gl62m 7rex laptop Operating System windows 10 My Question or Issue The volume level is bugged. EIther maximum sound or mute only.
2019-03-09 10:06:57 PM
2019-03-12 2:59:24 PM
Jemi
Spotify Legend
807 Views
1 replies
0 likes
bug
chrome
volume
Windows

807 Views
1 replies
0 likes

STILL doesn't allow explicit playback

Why have you guys STILL not addressed the bug that people have been reporting since 2017 where you cannot enable/disable explicit playback on desktop. I had it off on my phone now I cannot listen to certain tracks on the desktop and the desktop app h...

JoshWobbles
Regular
Why have you guys STILL not addressed the bug that people have been reporting since 2017 where you cannot enable/disable explicit playback on desktop. I had it off on my phone now I can...
2019-03-06 2:29:16 PM
2019-03-12 2:56:16 PM
JoshWobbles
Regular
444 Views
2 replies
0 likes
bug

444 Views
2 replies
0 likes

Solved!!Superuser Contribution [Desktop] Oops, something went wrong

PlanFreeCountrySlovakiaOperating System(Windows 10) My Question or IssueProbably one hour ago when I turn on Spotify on Mozzilla I saw Oops, something went wrong error. Reload. I tried to find solution but I don't know if servers are only down or som...

DenisGajdacs
Newbie
Plan Free Country Slovakia Operating System (Windows 10) My Question or Issue Probably one hour ago when I turn on Spotify on Mozzilla I saw Oops, something went wrong error. Reload. ...
2019-03-10 10:18:09 PM
2019-03-12 2:26:51 PM
Jemi
Spotify Legend
1977 Views
1 replies
1 likes

1977 Views
1 replies
1 likes

Solved!! Spotify wont work on Win10

I have problems with playing any song under Win 10. I am a Free User and have the following symptomps:Nothing happens if i click on any song. The progress bar doesent move and no exception message appears. (see attachment) I tried following: restarti...

Luuma
Casual Listener
I have problems with playing any song under Win 10. I am a Free User and have the following symptomps: Nothing happens if i click on any song. The progress bar doesent move and no exception message ...
2019-03-12 10:56:16 AM
2019-03-12 1:27:24 PM
Mantisentil
Community Legend
927 Views
3 replies
0 likes

927 Views
3 replies
0 likes

Spotify app doesn't launch when triggered with Bluetooth earphone "play" button

Mobile:Huawei Y6 Pro 2019 Earphone:Plantronics BackBeat GO 3 Operating SystemAndroid Pie My Question or Issue:When I'm connected with my Bluetooth earphone then click the "play" button in the earphone controller it doesn't start and play the Spotify ...

yaz24al
Casual Listener
Mobile: Huawei Y6 Pro 2019 Earphone: Plantronics BackBeat GO 3 Operating System Android Pie My Question or Issue: When I'm connected with my Bluetooth earphone the...
2019-03-12 3:46:29 AM
2019-03-12 12:19:56 PM
Mantisentil
Community Legend
390 Views
1 replies
0 likes

390 Views
1 replies
0 likes

Proxy Issues for version 1.1.0.237.g378f6f25

PlanFree and PremiumCountryAustraliaDeviceLaptops and Desktop PC's (Lenovo)Operating SystemWindows My Question or IssueI am for the life of me cannot connect through the proxy on our domain for our users that would like to use spotify for Marketing E...

Kramthax
Visitor
Plan Free and Premium Country Australia Device Laptops and Desktop PC's (Lenovo) Operating System Windows My Question or Issue I am for the life of me cannot connect through the prox...
2019-03-12 7:26:05 AM
329 Views
0 replies
0 likes
proxy

329 Views
0 replies
0 likes

My entire spotify has been a mess

PlanPremiumCountryUSADeviceDesktop, Samsung Galaxy S8+Operating SystemWindows 10, Android Oreo My Question or IssueSo, I have a list of problems I've been having lately. The main one is whenever I start up Spotify on my desktop, it says that I have n...

Kaitiao
Visitor
Plan Premium Country USA Device Desktop, Samsung Galaxy S8+ Operating System Windows 10, Android Oreo My Question or Issue So, I have a list of problems I've been having lately. The ...
2019-03-12 6:48:55 AM
269 Views
0 replies
0 likes

269 Views
0 replies
0 likes

Sistema de recomendação do Spotfy

O Spotfy Recomenda minhas musicas a partir do que eu escuto, ou do que eu salvo na bilbioteca ? Porque é chato vem aquela pessoa indesejada na sua casa e coloca uns estilos de musica nada haver do seu. Ainda não recebi nenhuma recomendação que não se...

System291
Regular
O Spotfy Recomenda minhas musicas a partir do que eu escuto, ou do que eu salvo na bilbioteca ? Porque é chato vem aquela pessoa indesejada na sua casa e coloca uns estilos de musica nada haver do se...
2019-03-12 1:39:45 AM
2019-03-12 1:55:23 AM
Brunelicia
Community Legend
1817 Views
1 replies
1 likes

1817 Views
1 replies
1 likes

As músicas das playlists sumiram

Precisei desinstalar o aplicativo do Spotify do meu notebook, e, quando reinstalei, as músicas não estavam mais nas minhas playlists. Todas playlists constam 0 músicas, apenas no meu celular elas aparecem. Como posso resolver isso? Eu já tentei de tu...

IgorAc
Newbie
Precisei desinstalar o aplicativo do Spotify do meu notebook, e, quando reinstalei, as músicas não estavam mais nas minhas playlists. Todas playlists constam 0 músicas, apenas no meu celular elas apa...
2019-02-22 7:02:22 AM
2019-03-12 1:32:39 AM
Helber_Filho
Visitor
10374 Views
7 replies
1 likes

10374 Views
7 replies
1 likes

Both me and my friend have stopped seeing each other in friend activity.

PlanPremium CountryNew Zealand Operating SystemWindows 10 My Question or IssueWe have both seen that we're not in each others friend activity even though we both follow each other. I have done all that I can find about the friend activity not working...

bubbinsmcgee
Regular
Plan Premium Country New Zealand Operating System Windows 10 My Question or Issue We have both seen that we're not in each others friend activity even t...
2019-03-11 10:04:42 AM
2019-03-11 12:19:39 AM
michellesjiang
Casual Listener
430 Views
2 replies
0 likes

430 Views
2 replies
0 likes

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