Announcements

Help Wizard

Step 1

NEXT STEP

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

83490 Views

40 replies

68 likes

  • 83490 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

791544 Views

503 replies

64 likes

  • 791544 Views
  • 503 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

wittzi

Regular

22926 Views

24 replies

7 likes

  • 22926 Views
  • 24 replies
  • 7 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3026 Views

0 replies

4 likes

  • 3026 Views
  • 0 replies
  • 4 likes

Radio gives error all the time. it does not work!

I can not play the radio neither on PC and mobile phone. Why is this so?

Regular

I can not play the radio neither on PC and mobile phone. Why is this so?

Bittencourt

Spotify Star

798 Views

5 replies

0 likes

  • 798 Views
  • 5 replies
  • 0 likes

Superuser Contribution La musica se para a los 3-5 segundos de iniciarla.

Buenos dias.Ayes estaba escuchando musica, bueno, intentando escucharla y veo que se me para la cancion entre los 3-5 de iniciarla. Esto me pasa con todas las canciones.He probado a reinstalar la aplicacion, a borrar la cache, a borrar archivos resid...

Newbie

Buenos dias. Ayes estaba escuchando musica, bueno, intentando escucharla y veo que se me para la cancion entre los 3-5 de iniciarla. Esto me pasa con todas las canciones. He probado a reinstalar la...

Jemi

Spotify Legend

4293 Views

1 replies

0 likes

  • 4293 Views
  • 1 replies
  • 0 likes

Superuser Contribution Skips Every Song

PlanPremiumCountryUIKDeviceMicrosoft Surface ProOperating SystemWindows 10 Since a few days ago spotify just skips through every track. It works on my phone and the web player but noth the desktop version. I have already been through the forums and t...

Newbie

  Plan Premium Country UIK Device Microsoft Surface Pro Operating System Windows 10   Since a few days ago spotify just skips through every track. It works on my phone and the web...

Jemi

Spotify Legend

718 Views

1 replies

0 likes

  • 718 Views
  • 1 replies
  • 0 likes

Superuser Contribution Lied kann zur Zeit nicht abgespielt werden PC Windows

Hi,habe seid neuesten das Problem, dass auf meinem Dektop PC die Lieder nicht mehr abgespielt werden können. War schon auf diversen Internetseiten unterwegs um das Problem zu lösen, hat auch schon öfters für kurze Zeit funktioniert (durch Programm ne...

Newbie

Hi, habe seid neuesten das Problem, dass auf meinem Dektop PC die Lieder nicht mehr abgespielt werden können. War schon auf diversen Internetseiten unterwegs um das Problem zu lösen, hat auch schon ...

Jemi

Spotify Legend

1180 Views

1 replies

0 likes

  • 1180 Views
  • 1 replies
  • 0 likes

Superuser Contribution No puedo abrir spotify

PlanPremiumCountrySpainDeviceDekstopOperating SystemWindows 10 My Question or IssueBuenas. En el ordenador de la oficina, no podemos abrir spotify. Tenemos cuenta premium y siempre ha funcionado sin problema. Desde el sábado, no ejecuta. Clickeo en e...

Newbie

Plan Premium Country Spain Device Dekstop Operating System Windows 10   My Question or Issue Buenas. En el ordenador de la oficina, no podemos abrir spotify. Tenemos cuenta premium y s...

Jemi

Spotify Legend

1557 Views

1 replies

0 likes

  • 1557 Views
  • 1 replies
  • 0 likes

Superuser Contribution Mein Spotify wechselt automatisch die Lieder.

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Newbie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Jemi

Spotify Legend

2349 Views

1 replies

0 likes

Spotify Play list
  • 2349 Views
  • 1 replies
  • 0 likes

Superuser Contribution Music stops by itself constantly

PlanPremiumCountryMalaysiaDeviceHP PavilionOperating SystemWindows My Question or IssueSpotify just stops playing music randomly, but constantly Have tried, restarting computer, reinstalling spotify, logging out of all accounts. Help me please, i hav...

Newbie

Plan Premium Country Malaysia Device HP Pavilion Operating System Windows   My Question or Issue Spotify just stops playing music randomly, but constantly   Have tried, restarti...

Jemi

Spotify Legend

641 Views

1 replies

2 likes

Playback issue
stop
stops playing music
  • 641 Views
  • 1 replies
  • 2 likes

Solved!! Music stops playing on spotify

PlanPremiumCountrySpainDeviceAsus TUF Gaming FX504Operating SystemWindows 10 My Question or IssueWhen I play a song, it plays for 5 secons aproximately and then it stops playing (look at the video I send you). On other occasions, songs simply don't p...

Casual Listener

Plan Premium Country Spain Device Asus TUF Gaming FX504 Operating System Windows 10   My Question or Issue When I play a song, it plays for 5 secons aproximately and then it stops play...

Draniik

Regular

2758 Views

5 replies

2 likes

  • 2758 Views
  • 5 replies
  • 2 likes

Songs stop playing

When I play songs on the computer app it stops playing about five songs later. I never used to have a problem with this so maybe it's my computer. Does anyone know how to fix this?

Composer

When I play songs on the computer app it stops playing about five songs later. I never used to have a problem with this so maybe it's my computer. Does anyone know how to fix this?  

user-removed

Not applicable

324 Views

1 replies

0 likes

  • 324 Views
  • 1 replies
  • 0 likes

daily mix changed while listening

PlanFreeCountryCanadaDevicewindow PC/samsung A5Operating SystemWindows 10 My Question or IssueMy saved daily mix change while i was listening, artists and genres, it keep the same name "Daily Mix 2" and highlighted artists who are no longer in the pl...

Newbie

  Plan Free Country Canada Device window PC/samsung A5 Operating System Windows 10   My Question or Issue My saved daily mix change while i was listening, artists and genres, it ...

418 Views

0 replies

0 likes

  • 418 Views
  • 0 replies
  • 0 likes

Can't un-save Local File

PlanPremiumCountryIrelandDeviceAcer Aspire 7Operating SystemWindows 10 My Question or IssueI downloaded an .mp3 file and wanted to add it to 'Songs'. However, it only appeared in Local Files, so I went on my phone and was able to save it there, and i...

Casual Listener

Plan Premium Country Ireland Device Acer Aspire 7 Operating System Windows 10   My Question or Issue I downloaded an .mp3 file and wanted to add it to 'Songs'. However, it only appeare...

251 Views

0 replies

0 likes

  • 251 Views
  • 0 replies
  • 0 likes

retrieving on windows songs hidden on android

PlanFreeCountry Devicen/aOperating SystemAndroid & Windows 10 My Question or IssueHi,I create playlists with over 3000 items in them, sometimes close to 8000. When I listen to them on my mobile and I run into a track I don't like or that is not relev...

Visitor

Plan Free Country   Device n/a Operating System Android & Windows 10   My Question or Issue Hi, I create playlists with  over 3000 items in them, sometimes close to...

254 Views

0 replies

0 likes

  • 254 Views
  • 0 replies
  • 0 likes

Superuser Contribution My username is a bunch of random numbers

Plan: PremiumCountryIreland DeviceMacbook Pro 15 inch 2018Operating SystemiOS High Sierra My Question or Issue My username just changed from my name to a bunch of random numbers and my profile photo disappeared. I've tried to connect it with Facebook...

Newbie

Plan:  Premium Country Ireland   Device Macbook Pro 15 inch 2018 Operating System iOS High Sierra   My Question or Issue   My username just changed from my name to a b...

Katerina

Spotify Legend

577 Views

2 replies

0 likes

  • 577 Views
  • 2 replies
  • 0 likes

Local Files turn off everytime I turn on Spotify

PlanFreeCountryPolandDeviceDesktop PCOperating SystemWindows 10 My IssueEverytime I turn on Spotify, I have to set my source folder for my Local Files. If I open Spotify without internet connection, the setting doesn't turn off.

Newbie

Plan Free Country Poland Device Desktop PC Operating System Windows 10   My Issue Everytime I turn on Spotify, I have to set my source folder for my Local Files. If I open Spotify with...

624 Views

0 replies

0 likes

local files
Windows
  • 624 Views
  • 0 replies
  • 0 likes

'Your Mixtape' playlists don't show up at all

PlanPremiumCountryGermanyDevicePCOperating SystemWindows 10 My Issue I loved the 'Your Mixtape/Daily Mix' feature (I'm guessing at the translation here, it's "Dein Mixtape' in German) and used it all the time. Now it doesn't show up anymore in Librar...

Casual Listener

Plan Premium Country Germany Device PC Operating System Windows 10   My Issue   I loved the 'Your Mixtape/Daily Mix' feature (I'm guessing at the translation here, it's "Dein Mix...

Maxnet

Casual Listener

669 Views

2 replies

1 likes

  • 669 Views
  • 2 replies
  • 1 likes

Showing unavailable songs

PlanPremiumCountryAustraliaDeviceiPhone 8, Windows DesktopOperating SystemiOS 12.2, Windows 10My Question or IssueThere appear to be numerous topics around this but none of which provide a satisfactory answer. There is a setting on Spotify "Show unav...

Casual Listener

Plan Premium Country Australia Device iPhone 8, Windows Desktop Operating System iOS 12.2, Windows 10 My Question or Issue There appear to be numerous topics around this but none of which pr...

1346 Views

0 replies

0 likes

songs
unavailable
  • 1346 Views
  • 0 replies
  • 0 likes

Loud settings is -6dB (too quiet) on Premium

PlanPremiumCountryCzechia & Vietnam (travelling)DeviceHP Spectre (top line) + Motu 828x connected via optical to Bose HiFi speakersOperating SystemWindows 10 My Question or IssueI have setting of streaming: Very High. Loudness profile: Loud. Yesterda...

Music Fan

Plan Premium Country Czechia & Vietnam (travelling) Device HP Spectre (top line) + Motu 828x connected via optical to Bose HiFi speakers Operating System Windows 10   My Question or...

451 Views

0 replies

1 likes

  • 451 Views
  • 0 replies
  • 1 likes

Solved!! Friend feed disappears on pc. Says "See what friends are playing. Find friends."

PlanPremium.CountryCanadaDeviceDell intel, core i7,Operating System Windows 10. My Question or IssueHow can I resolve this repeated friend feed loss long term? I've uninstalled & reinstalled. Restarted pc. Cleared dns cache. My spotify settings are c...

Casual Listener

Plan Premium. Country Canada Device Dell intel, core i7, Operating System  Windows 10.   My Question or Issue How can I resolve this repeated friend feed loss long term? I've unin...

jensrspot12

Casual Listener

1107 Views

2 replies

0 likes

Friend feed fails.
  • 1107 Views
  • 2 replies
  • 0 likes

Spotify keeps automatically changing over to Playlists I've never listened to with (explicit lyrics)

PlanPremiumCountryUSDeviceSamsung Note 8Operating SystemAndroidMy Question or IssueListening to my Playlists when it automatically and constantly changes over to gangster rap with explicit lyrics (that I've never listened or subscribed to). We have k...

Casual Listener

Plan Premium Country US Device Samsung Note 8 Operating System Android My Question or Issue Listening to my Playlists when it automatically and constantly changes over to gangster rap with e...

y8uexldx_-pf

Casual Listener

592 Views

4 replies

1 likes

  • 592 Views
  • 4 replies
  • 1 likes

Playlist randomly adding songs (LOTS of songs)

I have a playlist i've been working on for 2 years. It has a lot of songs, about 7000. About once a month I copy the songs into a LIST RANDOMIZER online and paste the songs back into a new playlist. No problems for nearly 3 years. (Also, I do this so...

Newbie

I have a playlist i've been working on for 2 years.  It has a lot of songs, about 7000.  About once a month I copy the songs into a LIST RANDOMIZER online and paste the songs back into a ne...

Ethan_Moore004

Composer

320 Views

1 replies

0 likes

  • 320 Views
  • 1 replies
  • 0 likes