Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Plan
Free
Country
Canada
Device
Desktop
Operating System
Windows 10
My Question or Issue
So recently my Spotify application has not been working properly with my discord application. Songs that I am listening to on the Spotify app does not show up on my discord status. I also cannot play the songs that my friends are listening to (not the listen along feature). Lastly, when I try to connect my Spotify to a device like my Google Home Mini, it also does not connects. This problem only occurs on my desktop's Spotify application.
I have tried
-reinstalling both apps
-clearing cache
-disconnecting and reconnecting the Spotify integrations
-enabling and disabling "display status" on discord
Solved! Go to Solution.
Hey @Tobby_Kin,
Thanks for keeping us in the loop 🙂
In case you're using an ad-blocking software, we'd suggest you disable it.
If you're using a VPN, you can turn it off as we don't recommend using a VPN with Spotify as that might affect the functions.
If nothing changes, it's a good idea to reach out to Discord. The folks there can give you more information on how to use Spotify on their platform.
We'll be right here if you have any questions.
Hey @Tobby_Kin,
Thanks for reaching out to the Community and welcome!
Just to confirm, did you try running a clean reinstall of the Spotify app by following these specific steps? This is more thorough than a regular one and can be helpful to get rid of any cached files that might be causing trouble. We also suggest downloading the app again from the Microsoft Store.
It's also worth disconnecting again your Spotify and Discord accounts and going to your account's app page to remove Discord from there. You can find the steps here. Then, try connecting them again by following these steps.
Hope this helps. Keep us posted on how it goes.
Hey @Tobby_Kin,
Thanks for keeping in touch.
Try restarting your router by unplugging it from power for a couple of minutes. If that doesn't do the trick, if possible, could you try using a different connection like a mobile hotspot to see if that makes any difference?
If the issue persists, try logging in to a different account, like a friend's or relative's to see if this behavior persists. This would help us narrow down the possible cause of this behavior.
We'll keep an eye out for your reply.
Hey @Tobby_Kin,
Thanks for your reply.
I suggested restarting the router, using a different connection and logging in to a different account - could you confirm if you tried all of those?
Regarding the issue when connecting to your Google Home Mini, try also unlinking and linking your accounts again. Make sure to follow the steps in this article.
Keep us posted on how it goes.
Hi there @Tobby_Kin,
Thank you for your reply and confirmation.
Can you try removing your hosts file by following these steps:
We'll be on the lookout for your reply.
Take care!
Thank you for reaching out. I tried your steps but as soon as I got to "etc" part of the folder, it says that "no items match your search".
Hey @Tobby_Kin,
Thanks for keeping us in the loop 🙂
In case you're using an ad-blocking software, we'd suggest you disable it.
If you're using a VPN, you can turn it off as we don't recommend using a VPN with Spotify as that might affect the functions.
If nothing changes, it's a good idea to reach out to Discord. The folks there can give you more information on how to use Spotify on their platform.
We'll be right here if you have any questions.
I found the solution to this, its a tray application you have open. Try closing anything that's there that you don't need
WAIT THAT ACTUALLY WORKED SOMEHOW HOW ? che cosa ???
Hi there folks,
Thank you for your replies in this thread.
@chrissallin - we're super glad to see that everything works as it should for you again 🙂
@Tobby_Kin - can you let us know if you still experiencing this?
We'll keep an eye out for your reply.
Take care!
Hi. I also have the same problem as discusses. The web version of the spotify shows status on discord while the desktop app version doesn't. I have tried all of the mentioned steps, still doesn't work. Can you please help me with other possible solutions?
Same here. I cannot sync with my phone or set spotify as my status on discord. But when I try connecting from the web, it works. I have tried all the suggestions from here, but it still does not work.
Hey, so I updated my Windows 10 a few weeks ago and it fixed it. I'm suspecting it to be a problem with the files inside Windows 10. For me, I updated something relating to Windows 21h2 update and I guess it fixed the file. Trying to fix Spotify by doing a clean install, reinstalling discord, or anything that doesn't work for some reason. So best of luck!
I started having the exact same issue on Friday, I believe. I reconnected Discord + Spotify so many times, tried signing out and restarting both. Reinstalling the Spotify app seems to work until I stop listening and next time I do, it doesn't work anymore - it's a temporary fix. On the web browser it works just fine. I was going to attempt to download the app through the Microsoft store instead of the website but I've read here it doesn't work, so I'm not going to bother with that. I've checked and I'm on the same Discord + Spotify versions as my friends and it works perfectly for them.
Tried looking this up when it started happening and this is the first time I see someone also having the issue. I've been suggested to contact support (both Spotify + Discord) and sending both logs. I just wanted to figure out if there's a fix that doesn't require doing that.
Hey folks,
Thanks for your replies and for the info shared.
We've gone ahead and passed this info to our tech team. In the meantime, it'd be really helpful if you send us the following:
We'll be on the lookout!
I cant sync with my phone or set spotify as my status on discord. But when I try connecting from the web, it works. i've tried all the suggestions from here, but it still does not work.
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…