Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Windows
Plan Premium Device PC / Android My Question or Issue This happened a few days ago. Normally when i clicked an Artist > Discography > Show All > And play a song, the next song was from the next album of the artist. Now, the next song is a random one ...
Regular
15447 Views
114 replies
52 likes
Premium member, France, Windows 10 64 bits updated, Focusrite Audio solo usb external soundcard updated, Desktop app updated I talk with the customer service, we try to solve my problem and they told me that it should be an issue that I have to talk ...
Music Fan
2413 Views
16 replies
3 likes
PlanPremiumCountryCanadaDeviceDesktop PC IntelOperating SystemWindows 11 My Question or IssueFollowed clean re-install instructions after getting black screen at startup. Installed the latest June 15 version from the Windows Store. Ran once without p...
Visitor
5668 Views
40 replies
2 likes
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic troubleshooting Restart the Spotify app as well as your PC. Make sure both the app and Windows are...
Every track I play freezes and skips forward 20-30 seconds when it gets to about 1 minute and skips to the next track when it gets to about 3 minutes. I've already reinstalled the app, cleaned the cache and reduced the streaming quality, but nothing ...
Every track I play freezes and skips forward 20-30 seconds when it gets to about 1 minute and skips to the next track when it gets to about 3 minutes. I've already reinstalled the app, cleaned the ca...
Newbie
4878 Views
5 replies
0 likes
PlanFree/PremiumCountryUSADeviceWindows DesktopsOperating SystemWindows 10My Question or IssueFor the past two months, when I play music on my HP desktop the music will stop and freeze on an ad. This happens every 3 songs and it is becoming very anno...
Plan Free/Premium Country USA Device Windows Desktops Operating System Windows 10 My Question or Issue For the past two months, when I play music on my HP desktop the music will stop and fre...
Visitor
5764 Views
6 replies
5 likes
Hola! Soy de Colombia. Tengo un PC con Windows 7. Tengo una cuenta gratis y utilizo la versión 1.1.1.348.g9064793a (según la información de Acerca de Spotify). Mi problema es que tengo algunas playlists con ciertas canciones en ellas. Últimamente agr...
Hola! Soy de Colombia. Tengo un PC con Windows 7. Tengo una cuenta gratis y utilizo la versión 1.1.1.348.g9064793a (según la información de Acerca de Spotify). Mi problema es q...
Moderator
7060 Views
5 replies
1 likes
Video playback doesn't work - it's a blank screen, and clicking on "show video" does nothing - when playing podcasts, although audio works. This is for all devices I've encountered: iOS app, web player, desktop app. To get video to display then a sec...
Video playback doesn't work - it's a blank screen, and clicking on "show video" does nothing - when playing podcasts, although audio works. This is for all devices I've encountered: iOS app, we...
Moderator
19204 Views
5 replies
0 likes
if this was meant to be fixed it isn't. Still being asked to log in every time I open in browserthere's no remember me option and logging in requires an email code which is ridiculous. And no I'm not going to use the app.What is spotify thinking maki...
if this was meant to be fixed it isn't. Still being asked to log in every time I open in browser there's no remember me option and logging in requires an email code which is ridiculous. And no I'm n...
Moderator
887 Views
1 replies
0 likes
Plan Premium Country USA Device Operating System Windows 10 My Question or Issue Hi! This started a few days ago; When I'm scrolling on a playlist the currently playing song is no longer highlighted in green. This is not an issue on mobile, nor is it...
Plan Premium Country USA Device Operating System Windows 10 My Question or Issue Hi! This started a few days ago; When I'm scrolling on a playlist the currently play...
Moderator
7561 Views
21 replies
4 likes
PlanPremiumDeviceWindows (Intel x86) Laptop early 2023Operating SystemWindows 11 My Question or IssueIn the desktop app it is possible to right-click the columns in an album (alternatively clicking on the down arrow on the right) to hide rows.Regardl...
Plan Premium Device Windows (Intel x86) Laptop early 2023 Operating System Windows 11 My Question or Issue In the desktop app it is possible to right-click the columns in an album (alt...
Moderator
1610 Views
4 replies
4 likes
PlanPremiumCountryUSADeviceLaptopOperating SystemWindows 11 My Question or IssueNo matter what song I pick I get the “Spotify is unable to play this right now.” Message. I have tried doing a clean reinstall, restarting my device, logging out and back...
Plan Premium Country USA Device Laptop Operating System Windows 11 My Question or Issue No matter what song I pick I get the “Spotify is unable to play this right now.” Messa...
Spotify Star
1585 Views
3 replies
1 likes
I'm using my Windows 11 PC and all other apps play at the same level that I'm used to. That means I can play everything at 30% of max volume and the level sounds great. Spotify sounds like it's almost half the volume of the other apps.
I'm using my Windows 11 PC and all other apps play at the same level that I'm used to. That means I can play everything at 30% of max volume and the level sounds great. Spotify sounds like it's almos...
Moderator
1340 Views
1 replies
0 likes
The issue is adding local files to an existing Spotify playlist. I noticed that when adding local files to specific playlists it works as expected. I assume it's because the playlist is smaller. However, if I attempt to add a local file to a larger p...
The issue is adding local files to an existing Spotify playlist. I noticed that when adding local files to specific playlists it works as expected. I assume it's because the playlist is smaller. Howe...
Visitor
9913 Views
11 replies
2 likes
My spotify is completly Broken On Phone everything works perfectly fine but on PC (WINDOWS 10) its all Broken and nothing works (at the time of writing this i have spent about 3 hours googling and using chat gpt and other stuff)
My spotify is completly Broken On Phone everything works perfectly fine but on PC (WINDOWS 10) its all Broken and nothing works (at the time of writing this i have spent about 3 hours googli...
Regular
4781 Views
3 replies
0 likes
Spotify randomly crashes on my laptop. And not only does it crash, it takes the whole laptop with it. Everything freezes and it goes black screen. Cannot reset or restart with ctrl-Alt-Del. I always have to do a hard reset with the power button. Plan...
Spotify randomly crashes on my laptop. And not only does it crash, it takes the whole laptop with it. Everything freezes and it goes black screen. Cannot reset or restart with ctrl-Alt-Del. I always ...
Spotify Star
893 Views
1 replies
1 likes
when you add a song in the german translation (at least o nthe desktop idk if its the same on phoen but prob.) as the date when i added it it shows in 2min, which means in 2min xD but thats not correct, it should show vor 2min (2min ago)
when you add a song in the german translation (at least o nthe desktop idk if its the same on phoen but prob.) as the date when i added it it shows in 2min, which means in 2min xD but thats not...
Moderator
1002 Views
2 replies
0 likes
Hi guys, every time I try to install Spotify on my computer running windows 10 gives me a Blue Screen of Death, anybody knows why and how to fix it? Thanks in advance.
Hi guys, every time I try to install Spotify on my computer running windows 10 gives me a Blue Screen of Death, anybody knows why and how to fix it? Thanks in advance.
Moderator
23304 Views
8 replies
0 likes
Bonjour,Spotify me met cette erreur quand je souhaite lire un titre qui n'est pas dans mes "titres préférés" ou dans les "daily mix" ou autre choses du genre. Quand je souhaite lire une musique directement en tapant son nom ou depuis une playlist, Sp...
Bonjour, Spotify me met cette erreur quand je souhaite lire un titre qui n'est pas dans mes "titres préférés" ou dans les "daily mix" ou autre choses du genre. Quand je souhaite lire une musique dir...
Visitor
25752 Views
3 replies
5 likes
PlanPremiumCountryUnited StatesDeviceDesktopOperating SystemWindows 11 My Question or IssueSpotify app is remarkably slow on Windows 11. There will be a couple of seconds of delay when trying to interact with any of the media controls, such as pausin...
Plan Premium Country United States Device Desktop Operating System Windows 11 My Question or Issue Spotify app is remarkably slow on Windows 11. There will be a couple of seconds of ...
Newbie
6836 Views
8 replies
4 likes
When using Spotify web player, entering an artist page, I cannot scroll in the view. No scrollbar is present, and scrolling on mouse does nothing. PlanPremiumCountryDenmarkDeviceLenovo Thinkpad (PC) Windows 11/Chrome My Question or IssueWhen using Sp...
When using Spotify web player, entering an artist page, I cannot scroll in the view. No scrollbar is present, and scrolling on mouse does nothing. Plan Premium Country Denmark Device Leno...
Moderator
893 Views
1 replies
0 likes
Premium Family Denmark Windows PC Hi! I can't login to my son's education PC. I cant get the same options to switch between my account and my son's. I can at my mobile.
Premium Family Denmark Windows PC Hi! I can't login to my son's education PC. I cant get the same options to switch between my account and my son's. I can at my ...
Spotify Star
682 Views
1 replies
0 likes
Every time I change song the volume maxes out including my downloaded songs and also whenever I startup the app.Tried clearing cache, reinstalling, logging out and back in, and messing with the volume normalizer. Spotify for Windows (64 bit)1.2.47.36...
Every time I change song the volume maxes out including my downloaded songs and also whenever I startup the app. Tried clearing cache, reinstalling, logging out and back in, and messing with the vol...
Visitor
20615 Views
85 replies
13 likes
The code that determines whether to show the "added by" and "date added" columns in a playlist is not computing the column width correctly on Desktop. Despite having plenty of room, it is not showing up. This happens both with and without the "Librar...
The code that determines whether to show the "added by" and "date added" columns in a playlist is not computing the column width correctly on Desktop. Despite having plenty of room, it is not showing...
Regular
1674 Views
3 replies
1 likes
