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Desktop (Windows)

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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

1876 Views

0 replies

2 likes

  • 1876 Views
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  • 2 likes

Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

147868 Views

83 replies

27 likes

  • 147868 Views
  • 83 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

133093 Views

294 replies

22 likes

  • 133093 Views
  • 294 replies
  • 22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11147 Views

1 replies

6 likes

  • 11147 Views
  • 1 replies
  • 6 likes

Solved!!Superuser Contribution Spotify Web Player (open.spotify.com) always throws a 403 error - Unsupported browser

PlanPremium DuoCountryIndiaDeviceDesktopOperating SystemWindows 10 My Question or IssueIt doesn't matter which browser I use, Chrome or Firefox, incognito or not, extensions enabled or disabled, cookies cleared or not, or which network I'm on. All ot...

Casual Listener

Plan Premium Duo Country India Device Desktop Operating System Windows 10   My Question or Issue It doesn't matter which browser I use, Chrome or Firefox, incognito or not, extensions ...

EmSee64

Visitor

6207 Views

7 replies

0 likes

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Superuser Contribution These are the unfinished lyrics for the song Le journal by Vincent Vallières

I was listening to that song and there is a problem. I noticed that the lyrics are incomplete and unfinished.https://open.spotify.com/track/6ti1b3VACQBe9N3zlo08n6?si=0cfdf708676a4ba3They could have changed the lyrics to this:How does that get fixed o...

Roadie

I was listening to that song and there is a problem. I noticed that the lyrics are incomplete and unfinished. https://open.spotify.com/track/6ti1b3VACQBe9N3zlo08n6?si=0cfdf708676a4ba3 They coul...

MihailY

Moderator

474 Views

3 replies

0 likes

  • 474 Views
  • 3 replies
  • 0 likes

local files on desktop not dispalying properly despite everything is correct in my spotify library

Plan (spotify free desktop)Country (canada) Device(desktop)Operating System(windows 10) My Question or Issue ( local files when playing through discord doesnt show up or display correctly. this has been is happenening since may. ive done everything t...

Casual Listener

Plan (spotify free desktop) Country (canada)   Device (desktop) Operating System (windows 10)   My Question or Issue ( local files when playing through discord doesnt show up or dis...

lolallthesenig

Newbie

651 Views

3 replies

0 likes

  • 651 Views
  • 3 replies
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Solved!!Superuser Contribution The new video/picture when listening to music

PlanPremiumDevice(PC)Operating System(Windows 10) My Question or IssueThere has once again been added bad additions to the UI of Spotify. When playing song from curtain artists, there will now be either a short video, or a big picture instead of the ...

Gig Goer

Plan Premium Device (PC) Operating System (Windows 10)   My Question or Issue There has once again been added bad additions to the UI of Spotify. When playing song from curtain artis...

MikkelAE

Gig Goer

1845 Views

2 replies

0 likes

  • 1845 Views
  • 2 replies
  • 0 likes

Superuser Contribution lyrics no longer are syncing the to songs on the Windows App.

On the Windows version of Spotify, when I click on Lyrics icon the lyrics are displayed. However, they no longer sync to the music. Before they line would be highlighted in karoke style as the music played.

Casual Listener

On the Windows version of Spotify, when I click on Lyrics icon the lyrics are displayed. However, they no longer sync to the music. Before they line would be highlighted in karoke style as the music ...

Novy

Moderator

722 Views

5 replies

1 likes

  • 722 Views
  • 5 replies
  • 1 likes

Superuser Contribution Erro reprodução de conteúdo protegido não está ativa

PlanPremiumCountryBrazilDeviceOpera browserOperating SystemWindows 10 My Question or IssueQuando eu tento dar um play no navegador (qualquer um deles, já testes Chrome e Edge) aparece a mensagem - reprodução de conteúdo protegido não está ativa. Tent...

Visitor

  Plan Premium Country Brazil Device Opera browser Operating System Windows 10   My Question or Issue Quando eu tento dar um play no navegador (qualquer um deles, já testes Chrom...

Elena

Moderator

507 Views

1 replies

0 likes

  • 507 Views
  • 1 replies
  • 0 likes

How to stop a jam? I mistakenly clicked Start a Jam. The music stopped.

I lost my whole queue and Recently Played lists. I can't get anything else to work or find a way to end the Jam. I've logged out and back in. I have Premium Duo.

Visitor

I lost my whole queue and Recently Played lists. I can't get anything else to work or find a way to end the Jam. I've logged out and back in. I have Premium Duo.

maggieisme44

Visitor

22885 Views

4 replies

0 likes

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Superuser Contribution couldn't load lyrics for this song in my pc,but not in my phone

couldn't load lyrics for this song , for all songs like this it is written when I press the button to see the lyrics

Visitor

couldn't load lyrics for this song , for all songs like this it is written when I press the button to see the lyrics

MateusM

Spotify Star

985 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

These are the wrong lyrics for the song Argent by Noir Silence

I was listening to that song and when I go to the lyrics, they are completely wrong.It shows English lyrics instead of French lyrics. https://open.spotify.com/track/5njCO5nkWhTGwgbAzM7cFj?si=198746558fcd4bb0They could have changed the lyrics to this:...

Roadie

I was listening to that song and when I go to the lyrics, they are completely wrong. It shows English lyrics instead of French lyrics.  https://open.spotify.com/track/5njCO5nkWhTGwgbAzM7cFj?si...

MateusM

Spotify Star

346 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Superuser Contribution I'm having issues downloading my music on my premium account.

I just formatted my device. I'm trying to reinstall my Spotify account but I can't download anything even though I have a premium account. What do I do to get the download button back because it won't even show that I can download music.

Visitor

I just formatted my device. I'm trying to reinstall my Spotify account but I can't download anything even though I have a premium account. What do I do to get the download button back because it won'...

Susan_GP

Moderator

905 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Music stopping

I have uninstalled & re-installed Spotify (as suggested) I have set streaming quality to Low - as suggested . My music is stopping literally every 5 to 10 seconds, so why am I paying for Premium?

Casual Listener

I have uninstalled & re-installed Spotify (as suggested) I have set streaming quality to Low - as suggested . My music is stopping literally every 5 to 10 seconds, so why am I paying for Premium?

Joan

Moderator

604 Views

4 replies

0 likes

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  • 4 replies
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The lyrics for Les Cowboys Fringants Awikatchikaën have the wrong order

So, the lyrics for this song are wrong because they are not in the right place.Here is the song:https://open.spotify.com/track/231yhgyGdnGmrqMgRxZJcc?si=cbbf6b27c86c45e0The second line must be J't'ais perdu en bûchant du bois and the third line must ...

Roadie

So, the lyrics for this song are wrong because they are not in the right place. Here is the song: https://open.spotify.com/track/231yhgyGdnGmrqMgRxZJcc?si=cbbf6b27c86c45e0 The second line must...

osornios

Spotify Star

594 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

"These lyrics aren't synced to the song yet" error in live songs

So, compared to the songs that are not live (which are synced), live song lyrics are not synced.For example, I have the song Ti-cul by Les Cowboys Fringants that is not live.https://open.spotify.com/track/2UUzHeM9SUJJSVDmJjgsI1?si=ccf4481b3d55428eThe...

Roadie

So, compared to the songs that are not live (which are synced), live song lyrics are not synced. For example, I have the song Ti-cul by Les Cowboys Fringants that is not live. https://open.spotify....

osornios

Spotify Star

674 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Superuser Contribution Spotify opens onto a second screen - that no longer exisits?

Used to have a simple dual screen set up - One screen died so I'm down to 1 for now. The issue is when I open the Spotify app it appears to be opening onto the second screen which doesn't exist... PlanPremiumCountryNew ZealandDevicePCOperating System...

Newbie

Used to have a simple dual screen set up - One screen died so I'm down to 1 for now. The issue is when I open the Spotify app it appears to be opening onto the second screen which doesn't exist... &...

OscarDC

Moderator

696 Views

1 replies

0 likes

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Can't login to app via website

PlanFreeCountryUKDevicePCOperating SystemWindows 10 My Question or IssueFor the last week or so, following a Spotify update, I've just got a black screen on opening the desktop app. I've done a clean reinstall and now I just get a login window inviti...

Newbie

Plan Free Country UK Device PC Operating System Windows 10   My Question or Issue For the last week or so, following a Spotify update, I've just got a black screen on opening the deskt...

osornios

Spotify Star

601 Views

1 replies

0 likes

  • 601 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Can't login using email and password on Windows

I have tried to login to my Spotify account on Windows for the past few days using the email and password that always usually works however this time I get an error message saying:"Oops! Something went wrong, please try again or take a look at our he...

Casual Listener

I have tried to login to my Spotify account on Windows for the past few days using the email and password that always usually works however this time I get an error message saying: "Oops! Something ...

CannCann

Visitor

3310 Views

4 replies

0 likes

Account
Login
  • 3310 Views
  • 4 replies
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Deskop app doesn't sync with other devices - possible Spotify Connect issue.

PlanPremiumCountryPolandDevice Operating SystemWindows 11 My Question or IssueHello, I've noticed that when I play a song from the Spotify app on Android or iOS through Spotify Connect, it doesn't synchronize with the deskop app. I installed the prev...

Regular

Plan Premium Country Poland Device   Operating System Windows 11   My Question or Issue Hello,  I've noticed that when I play a song from the Spotify app on Android or iOS...

MateusM

Spotify Star

379 Views

2 replies

0 likes

  • 379 Views
  • 2 replies
  • 0 likes

Superuser Contribution It’s not letting me log in even though i’m putting in the right password

I reset my password a few times and made sure to put it in perfectly when it didn’t work at first, but it still won’t let me log in. I’m logged in on other devices but this just isn’t working, It keeps saying the password is wrong, and if i try to lo...

Visitor

I reset my password a few times and made sure to put it in perfectly when it didn’t work at first, but it still won’t let me log in. I’m logged in on other devices but this just isn’t working, It kee...

Susan_GP

Moderator

458 Views

1 replies

0 likes

  • 458 Views
  • 1 replies
  • 0 likes

Shuffled folder resets after restarting application

PlanPremiumCountrySlovakiaDeviceLenovo Legion S7Operating SystemWindows 10 My Question or IssueWhen I shuffle a folder on my computer and restart the application while playing the resulting shuffled playlist, the playlist resets to the first song tha...

Regular

Plan Premium Country Slovakia Device Lenovo Legion S7 Operating System Windows 10   My Question or Issue When I shuffle a folder on my computer and restart the application while playin...

artakha

Regular

1042 Views

6 replies

0 likes

  • 1042 Views
  • 6 replies
  • 0 likes