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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

82574 Views

40 replies

68 likes

  • 82574 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

785017 Views

503 replies

64 likes

  • 785017 Views
  • 503 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

iyoran

Newbie

20687 Views

22 replies

6 likes

  • 20687 Views
  • 22 replies
  • 6 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2929 Views

0 replies

4 likes

  • 2929 Views
  • 0 replies
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Superuser Contribution Why can I not select the spotify version I want to use?

PlanPremiumCountryMultipleDevicePCOperating SystemWindows My Question or IssueI cannot log in using older version for windows ever since Spotify decided to log me out of every. Have tried reinstalling the older version and wiping all the spotify data...

Newbie

Plan Premium Country Multiple Device PC Operating System Windows   My Question or Issue I cannot log in using older version for windows ever since Spotify decided to log me out of ever...

ThePodfather

Spotify

810 Views

1 replies

0 likes

Other
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Superuser Contribution Why does Spotify keeps skipping my podcasts back by 5-10 seconds?

Hi, I'm using the Spotify Web Player, and this issue only affects my laptop - I haven't noticed it happening on my iPad where I use the app.I usually listen to podcasts on 1.1-1.2x speed, but the issue persists on normal speed. Spotify randomly skips...

Visitor

Hi, I'm using the Spotify Web Player, and this issue only affects my laptop - I haven't noticed it happening on my iPad where I use the app. I usually listen to podcasts on 1.1-1.2x speed, but the i...

AlejaR

Moderator

716 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Superuser Contribution unable songs

i want to listen to some songs of an artist but they dont show up for me, but for my friends it shows everything

Visitor

i want to listen to some songs of an artist but they dont show up for me, but for my friends it shows everything

OscarDC

Moderator

221 Views

1 replies

0 likes

  • 221 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution empty song in queue when dragging from now playing

PlanPremiumCountryNetherlandsDeviceGeneric desktop & laptopOperating SystemWindows 11 My Question or IssueWhen I drag the currently playing song into the queue below it, the queue interface refreshes, but the song is not added in the interface. Howev...

Casual Listener

Plan Premium Country Netherlands Device Generic desktop & laptop Operating System Windows 11   My Question or Issue When I drag the currently playing song into the queue below it, ...

Erie_1

Casual Listener

1275 Views

2 replies

0 likes

  • 1275 Views
  • 2 replies
  • 0 likes

Solved!! Spotify cannot play this right now, but works fine with different outputs

About a week ago, my spotify no longer plays through my headset. It works fine through the speakers and even when i use the headset without the mic, but as soon as i use a splitter it no longer works. Ive tried reinstalling spotify, making sure spoti...

Casual Listener

About a week ago, my spotify no longer plays through my headset. It works fine through the speakers and even when i use the headset without the mic, but as soon as i use a splitter it no longer works...

Kid23lopez

Newbie

1292 Views

2 replies

1 likes

  • 1292 Views
  • 2 replies
  • 1 likes

Superuser Contribution I don't see one specific person in my friends activity

I don't see one specific person in my friends activity even though I don't have them blocked, we both use facebook, and we follow each other. I've already done the following and nothing...- restarted the device- I logged out and logged in- reinstalle...

Visitor

I don't see one specific person in my friends activity even though I don't have them blocked, we both use facebook, and we follow each other. I've already done the following and nothing... - resta...

dimikourou

Casual Listener

1490 Views

4 replies

0 likes

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  • 4 replies
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Superuser Contribution Ads are still too loud - Using Spotify is damaging to hearing

Why are the ads so loud? Can't Spotify do something to correct the obvious difference in volume between streaming music?Everyone reading this has likely noticed that you can have your volume (either on your desktop or the app) set very low and the BA...

Casual Listener

Why are the ads so loud? Can't Spotify do something to correct the obvious difference in volume between streaming music? Everyone reading this has likely noticed that you can have your volume (eit...

Ferolie

Casual Listener

3631 Views

4 replies

10 likes

  • 3631 Views
  • 4 replies
  • 10 likes

Superuser Contribution Web Player Sound Quality Bad/Terrible

I'm listening to Spotify for the Web in Chrome on my Lenovo Thinkpad running Windows 10, and the sound quality is terrible - almost like I'm listening to a recording from a flip phone from 2002. This problem exists specifically for my JBL Tune 770NC ...

Newbie

I'm listening to Spotify for the Web in Chrome on my Lenovo Thinkpad running Windows 10, and the sound quality is terrible - almost like I'm listening to a recording from a flip phone from 2002. &nb...

Joan

Moderator

658 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Superuser Contribution Serious Audio Stuttering/Glitching

Windows 11 PC, latest update (as of 21/01/2023) Hi all, I've been having quite a significant issue with the Spotify desktop app in the last few days.My audio is stuttering/glitching/making strange sounds while listening to music or podcasts, however ...

Casual Listener

Windows 11 PC, latest update (as of 21/01/2023)     Hi all,   I've been having quite a significant issue with the Spotify desktop app in the last few days. My audio is stuttering...

bbobb98

Visitor

17532 Views

17 replies

4 likes

  • 17532 Views
  • 17 replies
  • 4 likes

Superuser Contribution Only Filter in Your Library is for Playlists

I have installed the Windows desktop app and I cannot see anything in the Your Library section except for Playlists. The only available filter is also for Playlists. When I try and view any of these playlists, there are no songs displayed in any of t...

Casual Listener

I have installed the Windows desktop app and I cannot see anything in the Your Library section except for Playlists. The only available filter is also for Playlists. When I try and view any of these ...

Vasil

Moderator

366 Views

1 replies

0 likes

  • 366 Views
  • 1 replies
  • 0 likes

my computer crashed. Had to put in anew hard drive. how do i get my premium account back onto my com

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

osornios

Spotify Star

203 Views

1 replies

0 likes

  • 203 Views
  • 1 replies
  • 0 likes

Why cant my friends listen to the public playlists I send them

This has been an ongoing issue for 3 or 4 months now. Whenever I send a friend a playlist I've made, they're completely unable to access them despite being public and displayed on my profile. Which brings me to my next issue, I tried to troubleshoot ...

Visitor

This has been an ongoing issue for 3 or 4 months now. Whenever I send a friend a playlist I've made, they're completely unable to access them despite being public and displayed on my profile. Which b...

Bittencourt

Spotify Star

341 Views

1 replies

0 likes

  • 341 Views
  • 1 replies
  • 0 likes

Superuser Contribution Pause button doesn't work

PlanPremiumCountryNetherlands DevicePC Spotify for Windows (64 bit)1.2.55.235.g5eaa0904Operating SystemWindows 11 My Question or IssueWhen playing a song the pause button stops the playing, but within a second it automatically resumes.Even when I pla...

Casual Listener

Plan Premium Country Netherlands   Device PC  Spotify for Windows (64 bit) 1.2.55.235.g5eaa0904 Operating System Windows 11   My Question or Issue When playing a song the ...

PielsK76

Casual Listener

1025 Views

7 replies

0 likes

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  • 7 replies
  • 0 likes

Superuser Contribution Navigation broken after search

PlanPremiumCountryFinlandDevicePCOperating SystemWindows 10 Whenever you use the search on the top with the desktop app, the search result page overrides your current page.Examples:You are listening your playlist and use search, then try to navigate ...

Casual Listener

Plan Premium Country Finland Device PC Operating System Windows 10   Whenever you use the search on the top with the desktop app, the search result page overrides your current page. ...

Yordan

Moderator

395 Views

1 replies

0 likes

  • 395 Views
  • 1 replies
  • 0 likes

Superuser Contribution Desktop App Slow / Bad / No Response

PlanPremiumCountryGermanyDeviceDell XPS, Core 11. Gen, 32 GB Ram, Nvidia Graphic, Focusrite 18i20Operating SystemWindows 11 23H2 My Question or IssueI've been having a huge problem with the response time of the user interface for a week now. Play and...

Gig Goer

Plan Premium Country Germany Device Dell XPS, Core 11. Gen, 32 GB Ram, Nvidia Graphic, Focusrite 18i20 Operating System Windows 11 23H2   My Question or Issue I've been having a huge p...

SeriousTreeHugger

Visitor

3609 Views

11 replies

4 likes

  • 3609 Views
  • 11 replies
  • 4 likes

Superuser Contribution Local Files Become Unavailable in Offline Mode

PlanPremiumCountryAustraliaDeviceLegion Y540Operating SystemWindows 10Version1.1.62.583.gdac868ed-aMy Question or IssueI am experiencing an issue where, if the client is set to offline mode, tracks that are stored locally on my computer will become f...

Music Fan

Plan Premium Country Australia Device Legion Y540 Operating System Windows 10 Version 1.1.62.583.gdac868ed-a My Question or Issue I am experiencing an issue where, if the client is set to ...

Not applicable

14133 Views

63 replies

13 likes

Desktop (Windows)
local files
Playlists
  • 14133 Views
  • 63 replies
  • 13 likes

Superuser Contribution Using shift+right click does not select multiple songs

PlanPremium Operating SystemWindows My Question or IssueIf you select a song and use shift+right-click or ctrl+right-click on another song further down, the interface will show all songs as selected by highlighting them (as I would expect). However, ...

Newbie

Plan Premium   Operating System Windows   My Question or Issue If you select a song and use shift+right-click or ctrl+right-click on another song further down, the interface will sho...

MihailY

Moderator

382 Views

2 replies

0 likes

  • 382 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify shuffle queues same song over and over and over

I just queued my liked song and when i look at my queue spotify queued the same song over and over.You can look at the attachment and yes if you scroll it's the same song over and over then under that new songs again just this one song got queued alo...

Casual Listener

I just queued my liked song and when i look at my queue spotify queued the same song over and over. You can look at the attachment and yes if you scroll it's the same song over and over then under...

ThatzOkay

Casual Listener

432 Views

2 replies

0 likes

  • 432 Views
  • 2 replies
  • 0 likes

Superuser Contribution my spotify app is not working in my laptop ,why you are giving me very poor service,

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Ivelina

Moderator

260 Views

1 replies

1 likes

  • 260 Views
  • 1 replies
  • 1 likes

Superuser Contribution Cannot play ANY song?! - Windows Desktop App

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows My Question or IssueHi there. I use the Spotify desktop app on Windows every day. All of a sudden, I'm unable to play any song! Nothing works. No updates to my PC, no updates to Spotify. Nothin...

Casual Listener

Plan Premium Country UK Device Desktop Operating System Windows   My Question or Issue Hi there. I use the Spotify desktop app on Windows every day. All of a sudden, I'm unable to play...

JJ_Gamble

Newbie

2160 Views

12 replies

6 likes

  • 2160 Views
  • 12 replies
  • 6 likes