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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

83776 Views

40 replies

68 likes

  • 83776 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

lunarchuck

Visitor

794471 Views

504 replies

64 likes

  • 794471 Views
  • 504 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

moep99

Newbie

23641 Views

25 replies

7 likes

  • 23641 Views
  • 25 replies
  • 7 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3051 Views

0 replies

4 likes

  • 3051 Views
  • 0 replies
  • 4 likes

Solved!!Superuser Contribution Picking specific songs on Liked Songs not working

So I'm browsing through my Liked Songs and sometimes there's a specific song I want to listen to first (or just in general), so I try and play it, but then it doesn't work. But if I play my entire Liked Songs playlist, it'll play albeit without my fi...

Casual Listener

So I'm browsing through my Liked Songs and sometimes there's a specific song I want to listen to first (or just in general), so I try and play it, but then it doesn't work. But if I play my entire Li...

petrol1

Casual Listener

665 Views

2 replies

0 likes

  • 665 Views
  • 2 replies
  • 0 likes

Windows windows control buttons now are not aligned to the border.

Kinda dumb, but after an update the windows controls are aligned above the edge, when maximized I usually drop the cursor on the top edge to close the program (minimize when closed activated) but now i need to place the cursor in the close button tha...

Newbie

Kinda dumb, but after an update the windows controls are aligned above the edge, when maximized I usually drop the cursor on the top edge to close the program (minimize when closed activated) but now...

eetuuuh

Regular

1014 Views

3 replies

4 likes

issue
New Update
  • 1014 Views
  • 3 replies
  • 4 likes

Solved!!Superuser Contribution Using Discord 'Listen Along' have delay in 46 sec with other user

PlanPremiumCountryRussiaOperating SystemWindows 10My Question or IssueHello. I've been experiencing a problem with the 'Listen Along' feature on Discord. I'm not sure if it's a specifically a Spotify or a Discord issue. My friend starts off listening...

Casual Listener

  Plan Premium Country Russia Operating System Windows 10 My Question or Issue Hello. I've been experiencing a problem with the 'Listen Along' feature on Discord. I'm not sure if it's a ...

him134

Visitor

21205 Views

16 replies

1 likes

  • 21205 Views
  • 16 replies
  • 1 likes

will not play music on PC

Operating SystemWindows 10 My Question or IssueMusic stopped playing on my windows 10 desktop PC. Pop up says "spotify cannot play right now if you have the file on your computer you can import it all my music plays fine when using my android phone

Newbie

  Operating System Windows 10   My Question or Issue Music stopped playing on my windows 10 desktop PC. Pop up says "spotify cannot play right now if you have the file on your computer...

ToddMag

Regular

675 Views

1 replies

1 likes

  • 675 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution Spotify Friend Activity - Not recorded when output via Sonos from Spotify app.

PlanPremiumCountryUKDeviceDell Windows LaptopOperating SystemWindows 10 My Question or IssueHey Team, I love the friend activity feature, I use it to see what family/friends are listening too, and some do with me. I noticed recently, members of my ho...

Casual Listener

Plan Premium Country UK Device Dell Windows Laptop Operating System Windows 10   My Question or Issue Hey Team,   I love the friend activity feature, I use it to see what family...

Da_Fool

Regular

2507 Views

4 replies

4 likes

Friend Activity
  • 2507 Views
  • 4 replies
  • 4 likes

Solved!! No songs play on Win11 Desktop App or Webbrowser. iPhone works perfectly

I have the Problem that my Spotify Desktop App as well as the Webplayer do only show blackscreens, and sometimes after loading for a few minutes show the start page, but are unable to play any songs. I tried All regular troubleshooting options in the...

Casual Listener

I have the Problem that my Spotify Desktop App as well as the Webplayer do only show blackscreens, and sometimes after loading for a few minutes show the start page, but are unable to play any songs....

MateusM

Spotify Star

690 Views

4 replies

0 likes

  • 690 Views
  • 4 replies
  • 0 likes

Superuser Contribution Why can I not select the spotify version I want to use?

PlanPremiumCountryMultipleDevicePCOperating SystemWindows My Question or IssueI cannot log in using older version for windows ever since Spotify decided to log me out of every. Have tried reinstalling the older version and wiping all the spotify data...

Newbie

Plan Premium Country Multiple Device PC Operating System Windows   My Question or Issue I cannot log in using older version for windows ever since Spotify decided to log me out of ever...

ThePodfather

Spotify

820 Views

1 replies

0 likes

Other
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  • 1 replies
  • 0 likes

Superuser Contribution Why does Spotify keeps skipping my podcasts back by 5-10 seconds?

Hi, I'm using the Spotify Web Player, and this issue only affects my laptop - I haven't noticed it happening on my iPad where I use the app.I usually listen to podcasts on 1.1-1.2x speed, but the issue persists on normal speed. Spotify randomly skips...

Visitor

Hi, I'm using the Spotify Web Player, and this issue only affects my laptop - I haven't noticed it happening on my iPad where I use the app. I usually listen to podcasts on 1.1-1.2x speed, but the i...

AlejaR

Moderator

748 Views

1 replies

0 likes

  • 748 Views
  • 1 replies
  • 0 likes

Superuser Contribution unable songs

i want to listen to some songs of an artist but they dont show up for me, but for my friends it shows everything

Visitor

i want to listen to some songs of an artist but they dont show up for me, but for my friends it shows everything

OscarDC

Moderator

229 Views

1 replies

0 likes

  • 229 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution empty song in queue when dragging from now playing

PlanPremiumCountryNetherlandsDeviceGeneric desktop & laptopOperating SystemWindows 11 My Question or IssueWhen I drag the currently playing song into the queue below it, the queue interface refreshes, but the song is not added in the interface. Howev...

Casual Listener

Plan Premium Country Netherlands Device Generic desktop & laptop Operating System Windows 11   My Question or Issue When I drag the currently playing song into the queue below it, ...

Erie_1

Casual Listener

1282 Views

2 replies

0 likes

  • 1282 Views
  • 2 replies
  • 0 likes

Solved!! Spotify cannot play this right now, but works fine with different outputs

About a week ago, my spotify no longer plays through my headset. It works fine through the speakers and even when i use the headset without the mic, but as soon as i use a splitter it no longer works. Ive tried reinstalling spotify, making sure spoti...

Casual Listener

About a week ago, my spotify no longer plays through my headset. It works fine through the speakers and even when i use the headset without the mic, but as soon as i use a splitter it no longer works...

Kid23lopez

Newbie

1306 Views

2 replies

1 likes

  • 1306 Views
  • 2 replies
  • 1 likes

Superuser Contribution I don't see one specific person in my friends activity

I don't see one specific person in my friends activity even though I don't have them blocked, we both use facebook, and we follow each other. I've already done the following and nothing...- restarted the device- I logged out and logged in- reinstalle...

Visitor

I don't see one specific person in my friends activity even though I don't have them blocked, we both use facebook, and we follow each other. I've already done the following and nothing... - resta...

dimikourou

Casual Listener

1538 Views

4 replies

0 likes

  • 1538 Views
  • 4 replies
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Superuser Contribution Ads are still too loud - Using Spotify is damaging to hearing

Why are the ads so loud? Can't Spotify do something to correct the obvious difference in volume between streaming music?Everyone reading this has likely noticed that you can have your volume (either on your desktop or the app) set very low and the BA...

Casual Listener

Why are the ads so loud? Can't Spotify do something to correct the obvious difference in volume between streaming music? Everyone reading this has likely noticed that you can have your volume (eit...

Ferolie

Casual Listener

3655 Views

4 replies

10 likes

  • 3655 Views
  • 4 replies
  • 10 likes

Superuser Contribution Web Player Sound Quality Bad/Terrible

I'm listening to Spotify for the Web in Chrome on my Lenovo Thinkpad running Windows 10, and the sound quality is terrible - almost like I'm listening to a recording from a flip phone from 2002. This problem exists specifically for my JBL Tune 770NC ...

Newbie

I'm listening to Spotify for the Web in Chrome on my Lenovo Thinkpad running Windows 10, and the sound quality is terrible - almost like I'm listening to a recording from a flip phone from 2002. &nb...

Joan

Moderator

669 Views

1 replies

0 likes

  • 669 Views
  • 1 replies
  • 0 likes

Superuser Contribution Serious Audio Stuttering/Glitching

Windows 11 PC, latest update (as of 21/01/2023) Hi all, I've been having quite a significant issue with the Spotify desktop app in the last few days.My audio is stuttering/glitching/making strange sounds while listening to music or podcasts, however ...

Casual Listener

Windows 11 PC, latest update (as of 21/01/2023)     Hi all,   I've been having quite a significant issue with the Spotify desktop app in the last few days. My audio is stuttering...

bbobb98

Visitor

17632 Views

17 replies

4 likes

  • 17632 Views
  • 17 replies
  • 4 likes

Superuser Contribution Only Filter in Your Library is for Playlists

I have installed the Windows desktop app and I cannot see anything in the Your Library section except for Playlists. The only available filter is also for Playlists. When I try and view any of these playlists, there are no songs displayed in any of t...

Casual Listener

I have installed the Windows desktop app and I cannot see anything in the Your Library section except for Playlists. The only available filter is also for Playlists. When I try and view any of these ...

Vasil

Moderator

369 Views

1 replies

0 likes

  • 369 Views
  • 1 replies
  • 0 likes

my computer crashed. Had to put in anew hard drive. how do i get my premium account back onto my com

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

osornios

Spotify Star

207 Views

1 replies

0 likes

  • 207 Views
  • 1 replies
  • 0 likes

Why cant my friends listen to the public playlists I send them

This has been an ongoing issue for 3 or 4 months now. Whenever I send a friend a playlist I've made, they're completely unable to access them despite being public and displayed on my profile. Which brings me to my next issue, I tried to troubleshoot ...

Visitor

This has been an ongoing issue for 3 or 4 months now. Whenever I send a friend a playlist I've made, they're completely unable to access them despite being public and displayed on my profile. Which b...

Bittencourt

Spotify Star

344 Views

1 replies

0 likes

  • 344 Views
  • 1 replies
  • 0 likes

Superuser Contribution Pause button doesn't work

PlanPremiumCountryNetherlands DevicePC Spotify for Windows (64 bit)1.2.55.235.g5eaa0904Operating SystemWindows 11 My Question or IssueWhen playing a song the pause button stops the playing, but within a second it automatically resumes.Even when I pla...

Casual Listener

Plan Premium Country Netherlands   Device PC  Spotify for Windows (64 bit) 1.2.55.235.g5eaa0904 Operating System Windows 11   My Question or Issue When playing a song the ...

PielsK76

Casual Listener

1048 Views

7 replies

0 likes

  • 1048 Views
  • 7 replies
  • 0 likes