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[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 136989 Views
  • 0 replies
  • 25 likes
  • Mac
    Windows
  • 136989 Views
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FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
  • 53223 Views
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  • Windows
  • 53223 Views
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Superuser Contribution Can't play any songs, all playlists empty

I've been having this issue fairly recently, it started a week ago when i was simply unable to play songs from directly searching, which was annoying but spotify was still usuable. However after a reinstall every playlist is empty and i cant play ANY...

  • Newbie
  •   I've been having this issue fairly recently, it started a week ago when i was simply unable to play songs from directly searching, which was annoying but spotify was still usuable. However af...
  • Aakil2
  • Visitor
  • 13098 Views
  • 12 replies
  • 10 likes
  • 13098 Views
  • 12 replies
  • 10 likes

Superuser Contribution spotify app doesnt work but web player and phone do

PlanPremiumCountryUSADeviceDesktopOperating SystemWindows 11 My Question or Issuespotify app just doesnt work. It was like a week or two ago. Everything like spotify connect and the song display on discord doesnt work. I just now upgraded to premium ...

  • Newbie
  • Plan Premium Country USA Device Desktop Operating System Windows 11   My Question or Issue spotify app just doesnt work. It was like a week or two ago. Everything like spotify connect ...
  • Jeremy
  • Spotify
  • 101 Views
  • 1 replies
  • 1 likes
  • 101 Views
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Solved!!Superuser Contribution I cant delete old local file from my liked songs

PlanPremiumCountryDenmarkDeviceDesktopOperating SystemWindows 10My Question or Issue .)I have an old local file that i added to my liked songs, and i've since then deleted the file from my pc, but the file refuses to leave my liked songs playlist, an...

  • Newbie
  • Plan Premium Country Denmark Device Desktop Operating System Windows 10 My Question or Issue  .) I have an old local file that i added to my liked songs, and i've since then delet...
  • Jeremy
  • Spotify
  • 98 Views
  • 1 replies
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  • 98 Views
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Superuser Contribution Album downloads don't work

While my playlist downloads work fine, album downloads simply say "Not available when you're offline", even though the album _is_ downloaded (download icon is green n all).Can easily work around by just adding album to a playlist and downloading that...

  • Visitor
  • While my playlist downloads work fine, album downloads simply say "Not available when you're offline", even though the album _is_ downloaded (download icon is green n all). Can easily work around by...
  • Jeremy
  • Spotify
  • 129 Views
  • 1 replies
  • 0 likes
  • 129 Views
  • 1 replies
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Superuser Contribution Spotify Connect not working on Windows PC - Works on WebPlayer

CountryUKDevicePCOperating SystemWindows 10 My Question or IssueI've been away from my computer for a few months, I've come back and noticed my Spotify PC Programme no longer works with SpotifyConnect, it seems completely separate from all other devi...

  • Regular
  •   Country UK Device PC Operating System Windows 10   My Question or Issue I've been away from my computer for a few months, I've come back and noticed my Spotify PC Programme no lo...
  • Jeremy
  • Spotify
  • 1900 Views
  • 9 replies
  • 1 likes
  • spotifyconnect pc windows webplayer internet
  • 1900 Views
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Superuser Contribution web player and app are playing different songs

PlanPremiumCountryUSADevice Operating System Windows 10 My Question or IssueI can't get desktop app to sync up with the web player. Each one will have different songs queued up and can play simultaneously. I prefer the desktop app but it doesn't get ...

  • Regular
  • Plan Premium Country USA Device   Operating System  Windows 10   My Question or Issue I can't get desktop app to sync up with the web player. Each one will have different son...
  • Jeremy
  • Spotify
  • 2708 Views
  • 17 replies
  • 2 likes
  • 2708 Views
  • 17 replies
  • 2 likes

Superuser Contribution Discord staus shows only when i listen on web player but not in Spotify app

PlanFree/Premium DevicePCOperating SystemWin10 My Question or IssueOk so i connected discord to my spotify account and when i listen to music on spotify app , discord doesnt show my status , but when i open spotify web player it works and discord sho...

  • Newbie
  • Plan Free/Premium   Device PC Operating System Win10   My Question or Issue Ok so i connected discord to my spotify account and when i listen to music on spotify app , discord does...
  • Vasil
  • Moderator
  • 1232 Views
  • 3 replies
  • 13 likes
  • Discord
    Spotify
    Status
  • 1232 Views
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Superuser Contribution Artist column missing.

Major bug since the new UI, makes big playlists impossible to navigate easily.PlanPremiumCountry Operating SystemWindows 10 My Question or Issue

  • Regular
  • Major bug since the new UI, makes big playlists impossible to navigate easily. Plan Premium Country   Operating System Windows 10   My Question or Issue  
  • dattonz
  • Casual Listener
  • 937 Views
  • 7 replies
  • 15 likes
  • 937 Views
  • 7 replies
  • 15 likes

Solved!!Superuser Contribution Spotify desktop syncing issue

PlanPremium FamilyOperating SystemWindows 11 My Question or IssueHi, I'm using Spotify on my PC and since yesterday It goes crazy I don't know if it's because of that or not but it happened after the Desktop app updated automatically. Since then serv...

  • Casual Listener
  • Plan Premium Family Operating System Windows 11   My Question or Issue Hi, I'm using Spotify on my PC and since yesterday It goes crazy I don't know if it's because of that or not but...
  • Animе
  • Casual Listener
  • 411 Views
  • 7 replies
  • 5 likes
  • Connect
    Desktop
    Desktop (Windows)
    Desktop Player
    Discord
    last.fm
    Sync issue
  • 411 Views
  • 7 replies
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Solved!! Not able to use Spotify Connect from Android to Windows 11

PlanPremiumCountryAustraliaDeviceSamsung Galaxy S21Operating SystemWindows 11 My Question or IssueSpotify connect has been working perfectly from my phone to my computer. I use my phone as a remote all the time. Last few days it's stopped working. I'...

  • Casual Listener
  • Plan Premium Country Australia Device Samsung Galaxy S21 Operating System Windows 11   My Question or Issue Spotify connect has been working perfectly from my phone to my computer. I u...
  • britelle
  • Casual Listener
  • 201 Views
  • 2 replies
  • 1 likes
  • 201 Views
  • 2 replies
  • 1 likes

Superuser Contribution Desktop player won't play over ethernet

PlanPremium Countryusa Devicepc Operating Systemwindows 11 My Question or IssueSo I installed a new tmobile modem the other day, quick and easy, the last one worked just fine with spotify, no issues. This new modem is plug and play, nothing to adjust...

  • Newbie
  •   Plan Premium   Country usa   Device pc  Operating System windows 11   My Question or Issue So I installed a new tmobile modem the other day, quick and easy, th...
  • AlejaR
  • Moderator
  • 132 Views
  • 3 replies
  • 1 likes
  • 132 Views
  • 3 replies
  • 1 likes

Solved!!Superuser Contribution Spotify can't play this right now.

PlanPremiumCountryIsraelDevicePCOperating SystemWindows 11 64bit My Question or IssueI try to play any song on the app and I get this message:Spotify can't play this right now. If you have the file on your computer you can import it.

  • Casual Listener
  • Plan Premium Country Israel Device PC Operating System Windows 11 64bit   My Question or Issue I try to play any song on the app and I get this message: Spotify can't play this right ...
  • skippy1234
  • Regular
  • 3471 Views
  • 15 replies
  • 1 likes
  • 3471 Views
  • 15 replies
  • 1 likes

[Lyrics] Devanagari and location

PlanFreeCountry Italy/ChileDevicePCMy Question or IssueHi! In Italy the lyrics for most Hindi songs are written using Devanagari alphabet. Now I moved to Chile and the lyrics of all Hindi songs switched to teh English alphabet. Is there a way to come...

  • Casual Listener
  • Plan Free Country Italy/Chile Device PC My Question or Issue Hi! In Italy the lyrics for most Hindi songs are written using Devanagari alphabet. Now I moved to Chile and the lyrics of all H...
  • SuperNabla95
  • Casual Listener
  • 80 Views
  • 1 replies
  • 0 likes
  • 80 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Desktop app doesn't scroll up when moving song to the top

PlanPremiumCountryPolandOperating SystemWindows 10 This topic was brought earlier couple times, but I can't see the solution. I can't scroll up while draging songs on playlist. I reinstalled app (completely, clean uninstall) and problem still occurs.

  • Casual Listener
  • Plan Premium Country Poland Operating System Windows 10     This topic was brought earlier couple times, but I can't see the solution. I can't scroll up while draging songs on ...
  • Bly11
  • Casual Listener
  • 153 Views
  • 3 replies
  • 0 likes
  • 153 Views
  • 3 replies
  • 0 likes

Superuser Contribution Windows Desktop app does not recognize devices

PlanPremiumCountryUSADeviceiPhone XR, Google Chrome, Windows LaptopOperating SystemWindows 10 My Question or IssueAt an undetermined time ago, my Spotify Desktop app for Windows lost the ability to recognize or find any other Spotify device, includin...

spotify side by side.JPG image0.jpeg
  • Visitor
  • Plan Premium Country USA Device iPhone XR, Google Chrome, Windows Laptop Operating System Windows 10   My Question or Issue At an undetermined time ago, my Spotify Desktop app for Wind...
  • Jeremy
  • Spotify
  • 2673 Views
  • 11 replies
  • 8 likes
  • 2673 Views
  • 11 replies
  • 8 likes

Superuser Contribution Spotify Connect Not Detecting Desktop App

So my spotify desktop / windows 10 app is not detected on my android. It is also not detected on discord. But when i use spotify web player on the same pc, somehow it is detected on my android spotify connect and detected on my discord. Can anyone pl...

  • Newbie
  • So my spotify desktop / windows 10 app is not detected on my android. It is also not detected on discord. But when i use spotify web player on the same pc, somehow it is detected on my android spotif...
  • Yordan
  • Moderator
  • 488 Views
  • 4 replies
  • 2 likes
  • 488 Views
  • 4 replies
  • 2 likes

Playlist reset after restart of Spotify

So I have 3 playlists in a folder. I click on the play button in the folder and have it set to random play so songs from all playlists in that folder play. When I close the client and restart it though, the playlists resets to the first song that was...

  • Music Fan
  • So I have 3 playlists in a folder. I click on the play button in the folder and have it set to random play so songs from all playlists in that folder play. When I close the client and restart it thou...
  • 96 Views
  • 0 replies
  • 0 likes
  • 96 Views
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Superuser Contribution Unable to Move Songs up in a playlist

I've had this problem earlier in previous updates and I have seen that others have too in past updates. In the latest update the same bug has reappeared and I've added like 500+ songs that I want to be moved up in the playlist and I'm unable to do th...

  • Newbie
  • I've had this problem earlier in previous updates and I have seen that others have too in past updates. In the latest update the same bug has reappeared and I've added like 500+ songs that I want to ...
  • MattSuda
  • Spotify Star
  • 113 Views
  • 2 replies
  • 0 likes
  • 113 Views
  • 2 replies
  • 0 likes

Solved!! Slow download

Hello, I am downloading all my offline playlist to my PC aswell now (1490 songs),but I feel like the download is going really slow. Sitting at 200 songs now I estimated the download to take 1.5 hours overall (I have 50 mbit/s download, music is in ex...

  • Newbie
  • Hello,   I am downloading all my offline playlist to my PC aswell now (1490 songs), but I feel like the download is going really slow. Sitting at 200 songs now I estimated the download to tak...
  • Nlaughton
  • Regular
  • 11806 Views
  • 3 replies
  • 0 likes
  • 11806 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify Connect Sync Issue

PlanPremiumCountryUSADevicePixel 6/Acer Nitro 5Operating SystemAndroid 12/Windows 11My Question or IssueFor the last couple of weeks, I have had an issue with the Spotify Connect feature on desktop. When wanting to sync playback from my PC to my phon...

  • Regular
  • Plan Premium Country USA Device Pixel 6/Acer Nitro 5 Operating System Android 12/Windows 11 My Question or Issue For the last couple of weeks, I have had an issue with the Spotify Conne...
  • Dian
  • Moderator
  • 3326 Views
  • 31 replies
  • 6 likes
  • 3326 Views
  • 31 replies
  • 6 likes