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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

83911 Views

40 replies

68 likes

  • 83911 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

OscarDC

Moderator

795831 Views

505 replies

64 likes

  • 795831 Views
  • 505 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

moep99

Newbie

23970 Views

25 replies

7 likes

  • 23970 Views
  • 25 replies
  • 7 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3063 Views

0 replies

4 likes

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  • 4 likes

Superuser Contribution Navigation broken after search

PlanPremiumCountryFinlandDevicePCOperating SystemWindows 10 Whenever you use the search on the top with the desktop app, the search result page overrides your current page.Examples:You are listening your playlist and use search, then try to navigate ...

Casual Listener

Plan Premium Country Finland Device PC Operating System Windows 10   Whenever you use the search on the top with the desktop app, the search result page overrides your current page. ...

Yordan

Moderator

396 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Superuser Contribution Desktop App Slow / Bad / No Response

PlanPremiumCountryGermanyDeviceDell XPS, Core 11. Gen, 32 GB Ram, Nvidia Graphic, Focusrite 18i20Operating SystemWindows 11 23H2 My Question or IssueI've been having a huge problem with the response time of the user interface for a week now. Play and...

Gig Goer

Plan Premium Country Germany Device Dell XPS, Core 11. Gen, 32 GB Ram, Nvidia Graphic, Focusrite 18i20 Operating System Windows 11 23H2   My Question or Issue I've been having a huge p...

SeriousTreeHugger

Visitor

3677 Views

11 replies

4 likes

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  • 11 replies
  • 4 likes

Superuser Contribution Local Files Become Unavailable in Offline Mode

PlanPremiumCountryAustraliaDeviceLegion Y540Operating SystemWindows 10Version1.1.62.583.gdac868ed-aMy Question or IssueI am experiencing an issue where, if the client is set to offline mode, tracks that are stored locally on my computer will become f...

Music Fan

Plan Premium Country Australia Device Legion Y540 Operating System Windows 10 Version 1.1.62.583.gdac868ed-a My Question or Issue I am experiencing an issue where, if the client is set to ...

Not applicable

14263 Views

63 replies

13 likes

Desktop (Windows)
local files
Playlists
  • 14263 Views
  • 63 replies
  • 13 likes

Superuser Contribution Using shift+right click does not select multiple songs

PlanPremium Operating SystemWindows My Question or IssueIf you select a song and use shift+right-click or ctrl+right-click on another song further down, the interface will show all songs as selected by highlighting them (as I would expect). However, ...

Newbie

Plan Premium   Operating System Windows   My Question or Issue If you select a song and use shift+right-click or ctrl+right-click on another song further down, the interface will sho...

MihailY

Moderator

395 Views

2 replies

0 likes

  • 395 Views
  • 2 replies
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Superuser Contribution Spotify shuffle queues same song over and over and over

I just queued my liked song and when i look at my queue spotify queued the same song over and over.You can look at the attachment and yes if you scroll it's the same song over and over then under that new songs again just this one song got queued alo...

Casual Listener

I just queued my liked song and when i look at my queue spotify queued the same song over and over. You can look at the attachment and yes if you scroll it's the same song over and over then under...

ThatzOkay

Casual Listener

456 Views

2 replies

0 likes

  • 456 Views
  • 2 replies
  • 0 likes

Superuser Contribution my spotify app is not working in my laptop ,why you are giving me very poor service,

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Ivelina

Moderator

273 Views

1 replies

1 likes

  • 273 Views
  • 1 replies
  • 1 likes

Superuser Contribution Cannot play ANY song?! - Windows Desktop App

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows My Question or IssueHi there. I use the Spotify desktop app on Windows every day. All of a sudden, I'm unable to play any song! Nothing works. No updates to my PC, no updates to Spotify. Nothin...

Casual Listener

Plan Premium Country UK Device Desktop Operating System Windows   My Question or Issue Hi there. I use the Spotify desktop app on Windows every day. All of a sudden, I'm unable to play...

JJ_Gamble

Newbie

2198 Views

12 replies

6 likes

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  • 12 replies
  • 6 likes

How do i remove this?

How do i remove the new sidebar on the right side of the screen? 

Visitor

How do i remove the new sidebar on the right side of the screen? 

Jose_M

Spotify Star

1048 Views

1 replies

2 likes

  • 1048 Views
  • 1 replies
  • 2 likes

Superuser Contribution Why is my app running so slow

I have performed multiple clean reinstalls of the spotify app, both the windows version and the og version, disabled hardware acceleration, etc. and the spotify app is still incredibly slow. my computer is good and this is the only program that runs ...

Visitor

I have performed multiple clean reinstalls of the spotify app, both the windows version and the og version, disabled hardware acceleration, etc. and the spotify app is still incredibly slow. my compu...

1ue999

Casual Listener

1450 Views

3 replies

0 likes

  • 1450 Views
  • 3 replies
  • 0 likes

Removing connectable devices from the Spotify app on PC

There are certain devices from my network I want to remove from my connectable devices. It's possible on the web player, but not in the application itself. Are there ways remove them?

Newbie

There are certain devices from my network I want to remove from my connectable devices. It's possible on the web player, but not in the application itself. Are there ways remove them?

Anyk17

Spotify Star

349 Views

1 replies

0 likes

  • 349 Views
  • 1 replies
  • 0 likes

Superuser Contribution I can't see the lyrics

PlanPremiumCountryIndonesiaOperating SystemWindows 11 My Question or IssueI can't press mic button to see the lyrics even tho i'm premium user, but i can see it on my phone. how to fix it?

Newbie

Plan Premium Country Indonesia Operating System Windows 11   My Question or Issue I can't press mic button to see the lyrics even tho i'm premium user, but i can see it on my phone. how ...

Not applicable

370 Views

2 replies

0 likes

  • 370 Views
  • 2 replies
  • 0 likes

Superuser Contribution How to save Spotify charts as playlist?

Spotify published its charts, such as the Global Hits, at https://charts.spotify.com/charts/view/regional-global-weekly/latest. I want to save the chart as a playlist so that I can play all the songs from the chart. How to do this?Also, can I save a ...

Visitor

Spotify published its charts, such as the Global Hits, at https://charts.spotify.com/charts/view/regional-global-weekly/latest. I want to save the chart as a playlist so that I can play all the s...

Dessi

Moderator

458 Views

1 replies

0 likes

  • 458 Views
  • 1 replies
  • 0 likes

How to reset my personal preferences and music taste

Is there any way for me to reset my entire personalised music taste for my account or smth like that.?

Visitor

Is there any way for me to reset my entire personalised music taste for my account or smth like that.?

Amay

Spotify Star

803 Views

1 replies

0 likes

  • 803 Views
  • 1 replies
  • 0 likes

rembolso

me hicieron un reembolso pero no me llego ningun correo que me iban a rembolsar alg, quisiera saber si efectuaran el reembolso?

Visitor

me hicieron un reembolso pero no me llego ningun correo que me iban a rembolsar alg, quisiera saber si efectuaran el reembolso?

Anyk17

Spotify Star

537 Views

1 replies

0 likes

  • 537 Views
  • 1 replies
  • 0 likes

Superuser Contribution Problem with sound. Windows desktop app.

Since the last update my desktop app is not working properly on PC. When I select my speakers as the output device, no sound is coming out. If I select my headphones as output, they work. There is no problem with the speakers since if I play anything...

Casual Listener

Since the last update my desktop app is not working properly on PC. When I select my speakers as the output device, no sound is coming out. If I select my headphones as output, they work. There is no...

noelle79

Visitor

2104 Views

6 replies

1 likes

App
PC
problem
sound
  • 2104 Views
  • 6 replies
  • 1 likes

Superuser Contribution Music keeps pausing when Spotify is open on two devices

PlanPremiumCountrySwitzerlandDeviceXiaomi Pocophone F1 & Lenovo Thinkpad T14Operating SystemAndroid 10 & Windows 10 My Question or IssueI do not know exactly what is causing my problem. It seems when I have my wireless earbuds (Jabra 65t) connected v...

Newbie

Plan Premium Country Switzerland Device Xiaomi Pocophone F1 & Lenovo Thinkpad T14 Operating System Android 10 & Windows 10   My Question or Issue I do not know exactly what is ...

mfyz

Visitor

6644 Views

13 replies

7 likes

  • 6644 Views
  • 13 replies
  • 7 likes

Superuser Contribution "This track is not available" - suggested solutions do not work

PlanPremiumCountryCzech RepublicDeviceDell Latitude 7490Operating SystemWindows 10 My Question or IssueBasically my issue is same as the user here describes: https://community.spotify.com/t5/Desktop-Windows/This-track-is-not-available-for-all-tracks/...

Newbie

Plan Premium Country Czech Republic Device Dell Latitude 7490 Operating System Windows 10   My Question or Issue Basically my issue is same as the user here describes: https:...

Vasil

Moderator

668 Views

1 replies

0 likes

  • 668 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can not open audio files, only video files

Sound with video is ok. When I change to audio the sound stops. I have tried everything, including new download. Other music from my Windows computer works fine.

Visitor

Sound with video is ok. When I change to audio the sound stops. I have tried everything, including new download. Other music from my Windows computer works fine.

Vasil

Moderator

220 Views

1 replies

0 likes

  • 220 Views
  • 1 replies
  • 0 likes

Superuser Contribution Windows 11 December update issue

PlanPremiumCountryUSDeviceWindows 11 PRO desktopOperating SystemWindiws 11 PRO My Question or IssueI have the PC set to play through a T+A DAC 200. Before the Windows update, the sound setting for this device was set to 32bit, 352000Hz and Spotify ha...

Music Fan

Plan Premium Country US Device Windows 11 PRO desktop Operating System Windiws 11 PRO   My Question or Issue I have the PC set to play through a T+A DAC 200. Before the Windows update,...

milpai

Music Fan

1074 Views

4 replies

0 likes

  • 1074 Views
  • 4 replies
  • 0 likes