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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

82822 Views

40 replies

68 likes

  • 82822 Views
  • 40 replies
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Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

786462 Views

503 replies

64 likes

  • 786462 Views
  • 503 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

iyoran

Newbie

21211 Views

22 replies

6 likes

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  • 22 replies
  • 6 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2949 Views

0 replies

4 likes

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Superuser Contribution my spotify app is not working in my laptop ,why you are giving me very poor service,

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Ivelina

Moderator

268 Views

1 replies

1 likes

  • 268 Views
  • 1 replies
  • 1 likes

Superuser Contribution Cannot play ANY song?! - Windows Desktop App

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows My Question or IssueHi there. I use the Spotify desktop app on Windows every day. All of a sudden, I'm unable to play any song! Nothing works. No updates to my PC, no updates to Spotify. Nothin...

Casual Listener

Plan Premium Country UK Device Desktop Operating System Windows   My Question or Issue Hi there. I use the Spotify desktop app on Windows every day. All of a sudden, I'm unable to play...

JJ_Gamble

Newbie

2163 Views

12 replies

6 likes

  • 2163 Views
  • 12 replies
  • 6 likes

How do i remove this?

How do i remove the new sidebar on the right side of the screen? 

Visitor

How do i remove the new sidebar on the right side of the screen? 

Jose_M

Spotify Star

1004 Views

1 replies

2 likes

  • 1004 Views
  • 1 replies
  • 2 likes

Superuser Contribution Why is my app running so slow

I have performed multiple clean reinstalls of the spotify app, both the windows version and the og version, disabled hardware acceleration, etc. and the spotify app is still incredibly slow. my computer is good and this is the only program that runs ...

Visitor

I have performed multiple clean reinstalls of the spotify app, both the windows version and the og version, disabled hardware acceleration, etc. and the spotify app is still incredibly slow. my compu...

1ue999

Casual Listener

1437 Views

3 replies

0 likes

  • 1437 Views
  • 3 replies
  • 0 likes

Removing connectable devices from the Spotify app on PC

There are certain devices from my network I want to remove from my connectable devices. It's possible on the web player, but not in the application itself. Are there ways remove them?

Newbie

There are certain devices from my network I want to remove from my connectable devices. It's possible on the web player, but not in the application itself. Are there ways remove them?

Anyk17

Spotify Star

340 Views

1 replies

0 likes

  • 340 Views
  • 1 replies
  • 0 likes

Superuser Contribution I can't see the lyrics

PlanPremiumCountryIndonesiaOperating SystemWindows 11 My Question or IssueI can't press mic button to see the lyrics even tho i'm premium user, but i can see it on my phone. how to fix it?

Newbie

Plan Premium Country Indonesia Operating System Windows 11   My Question or Issue I can't press mic button to see the lyrics even tho i'm premium user, but i can see it on my phone. how ...

Not applicable

359 Views

2 replies

0 likes

  • 359 Views
  • 2 replies
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Superuser Contribution How to save Spotify charts as playlist?

Spotify published its charts, such as the Global Hits, at https://charts.spotify.com/charts/view/regional-global-weekly/latest. I want to save the chart as a playlist so that I can play all the songs from the chart. How to do this?Also, can I save a ...

Visitor

Spotify published its charts, such as the Global Hits, at https://charts.spotify.com/charts/view/regional-global-weekly/latest. I want to save the chart as a playlist so that I can play all the s...

Dessi

Moderator

442 Views

1 replies

0 likes

  • 442 Views
  • 1 replies
  • 0 likes

How to reset my personal preferences and music taste

Is there any way for me to reset my entire personalised music taste for my account or smth like that.?

Visitor

Is there any way for me to reset my entire personalised music taste for my account or smth like that.?

Amay

Spotify Star

778 Views

1 replies

0 likes

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  • 1 replies
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rembolso

me hicieron un reembolso pero no me llego ningun correo que me iban a rembolsar alg, quisiera saber si efectuaran el reembolso?

Visitor

me hicieron un reembolso pero no me llego ningun correo que me iban a rembolsar alg, quisiera saber si efectuaran el reembolso?

Anyk17

Spotify Star

534 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Superuser Contribution Problem with sound. Windows desktop app.

Since the last update my desktop app is not working properly on PC. When I select my speakers as the output device, no sound is coming out. If I select my headphones as output, they work. There is no problem with the speakers since if I play anything...

Casual Listener

Since the last update my desktop app is not working properly on PC. When I select my speakers as the output device, no sound is coming out. If I select my headphones as output, they work. There is no...

noelle79

Visitor

2031 Views

6 replies

1 likes

App
PC
problem
sound
  • 2031 Views
  • 6 replies
  • 1 likes

Superuser Contribution Music keeps pausing when Spotify is open on two devices

PlanPremiumCountrySwitzerlandDeviceXiaomi Pocophone F1 & Lenovo Thinkpad T14Operating SystemAndroid 10 & Windows 10 My Question or IssueI do not know exactly what is causing my problem. It seems when I have my wireless earbuds (Jabra 65t) connected v...

Newbie

Plan Premium Country Switzerland Device Xiaomi Pocophone F1 & Lenovo Thinkpad T14 Operating System Android 10 & Windows 10   My Question or Issue I do not know exactly what is ...

mfyz

Visitor

6568 Views

13 replies

7 likes

  • 6568 Views
  • 13 replies
  • 7 likes

Superuser Contribution "This track is not available" - suggested solutions do not work

PlanPremiumCountryCzech RepublicDeviceDell Latitude 7490Operating SystemWindows 10 My Question or IssueBasically my issue is same as the user here describes: https://community.spotify.com/t5/Desktop-Windows/This-track-is-not-available-for-all-tracks/...

Newbie

Plan Premium Country Czech Republic Device Dell Latitude 7490 Operating System Windows 10   My Question or Issue Basically my issue is same as the user here describes: https:...

Vasil

Moderator

664 Views

1 replies

0 likes

  • 664 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can not open audio files, only video files

Sound with video is ok. When I change to audio the sound stops. I have tried everything, including new download. Other music from my Windows computer works fine.

Visitor

Sound with video is ok. When I change to audio the sound stops. I have tried everything, including new download. Other music from my Windows computer works fine.

Vasil

Moderator

215 Views

1 replies

0 likes

  • 215 Views
  • 1 replies
  • 0 likes

Superuser Contribution Windows 11 December update issue

PlanPremiumCountryUSDeviceWindows 11 PRO desktopOperating SystemWindiws 11 PRO My Question or IssueI have the PC set to play through a T+A DAC 200. Before the Windows update, the sound setting for this device was set to 32bit, 352000Hz and Spotify ha...

Music Fan

Plan Premium Country US Device Windows 11 PRO desktop Operating System Windiws 11 PRO   My Question or Issue I have the PC set to play through a T+A DAC 200. Before the Windows update,...

milpai

Music Fan

1041 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

Superuser Contribution scroll lag only on home tab

PlanPremiumCountryIndonesiaDeviceHP PavilionOperating SystemWindows 10 My Question or Issuewhen i'm scrolling on the home tab it feels laggy, but when i'm on another tab it's smooth like normal. I've tried enabling and disabling the hardware accelera...

Newbie

Plan Premium Country Indonesia Device HP Pavilion Operating System Windows 10   My Question or Issue when i'm scrolling on the home tab it feels laggy, but when i'm on another tab it's...

homepagelagged

Visitor

685 Views

2 replies

0 likes

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  • 2 replies
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Superuser Contribution Devices not syncing

PlanPremiumDeviceSamsung A52, HP laptop, Asus ComputerOperating SystemAndroid 13, Windows 10, Windows 11 My Question or IssueHi guys, I have an issue recently that my windows devices do not sync current music with other devices. It happened after I u...

Casual Listener

  Plan Premium Device Samsung A52, HP laptop, Asus Computer Operating System Android 13, Windows 10, Windows 11   My Question or Issue Hi guys, I have an issue recently that my win...

Eni

Moderator

2777 Views

5 replies

0 likes

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  • 5 replies
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Spotify Connection to Sonos Speakers fails - but not a Sonos Problem

Hello!In my case, my devices are displayed correctly in the spotify connect. But the connection fails!On the web player and my Iphone device it works. After reinstalling the application everything works once. After restarting, Spotify is again not ab...

Newbie

Hello! In my case, my devices are displayed correctly in the spotify connect. But the connection fails! On the web player and my Iphone device it works. After reinstalling the application everythin...

Majestik

Casual Listener

724 Views

2 replies

2 likes

  • 724 Views
  • 2 replies
  • 2 likes

Superuser Contribution Unable to login into desktop app

The other day, all of a sudden, on my Spotify Windows App, all the tracks turned grey, and the same song kept playing in a loop. I thought it was an Internet issue and changed my network, but no change. I logged out and tried to log back in, but it d...

Visitor

The other day, all of a sudden, on my Spotify Windows App, all the tracks turned grey, and the same song kept playing in a loop. I thought it was an Internet issue and changed my network, but no chan...

Plant1342543

Visitor

11981 Views

20 replies

5 likes

  • 11981 Views
  • 20 replies
  • 5 likes

Superuser Contribution Local files are only playing on the left headphone (Spotify app for Windows

Greetings. Songs on the Spotify site play fine on both sides of the headphones, but local .WAV files are only playing on the left side . . . no sound on the right side. These files play fine in stereo on both sides of the headphones using a different...

Casual Listener

Greetings. Songs on the Spotify site play fine on both sides of the headphones, but local .WAV files are only playing on the left side . . . no sound on the right side. These files play fine in ste...

Barclay61

Casual Listener

939 Views

4 replies

0 likes

  • 939 Views
  • 4 replies
  • 0 likes