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[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Community Manager
  • Community Manager
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  • Mac
    Windows
  • 133774 Views
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FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
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  • Windows
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Superuser Contribution Spotify Webplayer generates playlist in queue

PlanFreeCountryGermanyDeviceOffice PCOperating SystemWindows 10 My Question or IssuePretty much the title. I'm using the web player to play music, but even when i play single songs, Spotify generates an entire playlist in the queue. If i try to remov...

  • Newbie
  • Plan Free Country Germany Device Office PC Operating System Windows 10   My Question or Issue Pretty much the title. I'm using the web player to play music, but even when i play single...
  • JalapenoMunich
  • Roadie
  • 616 Views
  • 13 replies
  • 6 likes
  • 616 Views
  • 13 replies
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Superuser Contribution Minimize, restore/maximize, and close buttons unresponsive

PlanPremiumCountryUSADevicePCOperating SystemWindows 10, Spotify for Windows 1.1.71.560.gc21c3367 My Question or IssueEvery now and then, the minimize, restore/maximize, and close buttons become unresponsive. I move my mouse over them and they don't ...

  • Music Fan
  • Plan Premium Country USA Device PC Operating System Windows 10, Spotify for Windows 1.1.71.560.gc21c3367   My Question or Issue Every now and then, the minimize, restore/maximize, and ...
  • MafeG
  • Moderator
  • 1743 Views
  • 5 replies
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  • 1743 Views
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Superuser Contribution Spotify Desktop will crash after logging in

PlanPremiumCountryUnited StatesDeviceDesktopOperating SystemWindows 10 My Question or IssueSo when I open Spotify from either the website download or the Microsoft store version, it automatically crashes after logging in. If it's already logged in, i...

  • Casual Listener
  • Plan Premium Country United States Device Desktop Operating System Windows 10   My Question or Issue So when I open Spotify from either the website download or the Microsoft store vers...
  • Jeremy
  • Moderator
  • 220 Views
  • 7 replies
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  • 220 Views
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Solved!! Auto play on web app

PlanPremiumCountryUSADeviceWeb app in Google ChromeOperating SystemWindows 10 My Question or IssueRecently when I listen to albums through the web app, it acts like Auto Play is enabled. I listen to an album, then when the album ends it keeps playing...

  • Casual Listener
  • Plan Premium Country USA Device Web app in Google Chrome Operating System Windows 10   My Question or Issue Recently when I listen to albums through the web app, it acts like Auto Play...
  • JalapenoMunich
  • Roadie
  • 101 Views
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  • 101 Views
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Superuser Contribution Recently Played once again missing from Home screen

PlanPremiumCountryCanadaDevicePCOperating SystemWindows 8.1 64-bit My Question or IssueUpdated Windows desktop client to version 1.1.71.560.gc21c3367. The Home screen no longer shows Recently Played. Please fix (again).

  • Music Fan
  • Plan Premium Country Canada Device PC Operating System Windows 8.1 64-bit   My Question or Issue Updated Windows desktop client to version 1.1.71.560.gc21c3367. The Home screen no long...
  • Jeremy
  • Moderator
  • 683 Views
  • 14 replies
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  • 683 Views
  • 14 replies
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Superuser Contribution Change in the design of Spotify for PC

Hello, I would like you to change the design of Spotify for PC, in this case for Windows, and if there is such a need to use Facebook to share what you are listening to, do it in a small tab or a small button, but in the current design that It has a ...

  • Visitor
  • Hello, I would like you to change the design of Spotify for PC, in this case for Windows, and if there is such a need to use Facebook to share what you are listening to, do it in a small tab or a sma...
  • BarbaraCampbell
  • Newbie
  • 250 Views
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  • 250 Views
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Superuser Contribution [Desktop][Friend Feed] Add button to quick show/hide Friend Activity

I sometimes use the "Friend Activity" feature, but I don't like it displayed all the time, and so I find it a bit inconvenient to have to go through two menus each time I feel like checking. I think it would be useful to have an easy toggle button so...

  • Casual Listener
  • I sometimes use the "Friend Activity" feature, but I don't like it displayed all the time, and so I find it a bit inconvenient to have to go through two menus each time I feel like checking.  &...
  • komakino
  • Casual Listener
  • 146 Views
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  • Desktop
    Friend Feed
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Superuser Contribution Lyrics go out of sync when Alt tabbed

PlanPremiumCountryBrazilDeviceWindows 10 (not Windows Store App)Operating SystemWindows 10My Question or IssueLyrics are always out of sync with the music and the progress bar finishes before the song is actually over (just a visual bug), like many s...

  • Newbie
  • Plan Premium Country Brazil Device Windows 10 (not Windows Store App) Operating System Windows 10 My Question or Issue Lyrics are always out of sync with the music and the progress bar f...
  • CarlosE
  • Moderator
  • 239 Views
  • 1 replies
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  • bug
    Glitch
    Glitches
    lyrics
  • 239 Views
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Ads despite having premium

PlanPremiumCountryIreland DeviceiPhone 12Operating SystemMost recent My account shows a premium, payment is all good, have uninstalled app and reinstalled, logged out and back in, restarted app numerous times and I am still getting ads! What is the p...

  • Newbie
  • Plan Premium Country Ireland   Device iPhone 12 Operating System Most recent   My account shows a premium, payment is all good, have uninstalled app and reinstalled, logged out an...
  • Sebasty
  • Spotify Star
  • 149 Views
  • 1 replies
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  • 149 Views
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Music not playing

So I keep trying to play music but it selects the song, and then skips through like, 5 songs and then starts an ad or just doesn’t play the song. Spotify is working perfectly fine on my phone, but the same account on a different device doesn’t work. ...

  • Newbie
  • So I keep trying to play music but it selects the song, and then skips through like, 5 songs and then starts an ad or just doesn’t play the song. Spotify is working perfectly fine on my phone, but th...
  • BellaK_396
  • Rising Star 4
  • 110 Views
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  • 110 Views
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Solved!! Spotify Win 10 Black Screen

PlanFreeCountryUSADevicePCOperating SystemWindows 10 64bit My Question or Issuespotify was running slowly so I decided to update it, got the update from your site...than I logged in and got a black screen, I have no idea why this is still an issue, y...

  • Casual Listener
  • Plan Free Country USA Device PC Operating System Windows 10 64bit   My Question or Issue spotify was running slowly so I decided to update it, got the update from your site...than I lo...
  • Drinktheevil
  • Casual Listener
  • 190 Views
  • 1 replies
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  • 190 Views
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Solved!!Superuser Contribution Radio launched when playing a playlist or album

PlanPremiumCountryFROperating SystemWindows 10 My Question or IssueHi, since this morning, when I want to play an album or a custom playlist, it plays the first tile but then plays a random song (like radio feature) not the next song in my playlist.

  • Casual Listener
  • Plan Premium Country FR Operating System Windows 10   My Question or Issue Hi, since this morning, when I want to play an album or a custom playlist, it plays the first tile but then pla...
  • Jeremy
  • Moderator
  • 73 Views
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  • 73 Views
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Solved!!Superuser Contribution Bug: offline mode starts with black window

PlanPremiumCountryNetherlandsOperating SystemWindows 10 My Question or IssueWhen Spotify has not been used for about a day, and the player is started in offline mode, the window is black and will not show any information.It is possible to start the l...

  • Casual Listener
  • Plan Premium Country Netherlands Operating System Windows 10   My Question or Issue When Spotify has not been used for about a day, and the player is started in offline mode, the window ...
  • goatpimp
  • Gig Goer
  • 174 Views
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  • 174 Views
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Spotify Connect Not Detecting Desktop App

So my spotify desktop / windows 10 app is not detected on my android. It is also not detected on discord. But when i use spotify web player on the same pc, somehow it is detected on my android spotify connect and detected on my discord. Can anyone pl...

  • Newbie
  • So my spotify desktop / windows 10 app is not detected on my android. It is also not detected on discord. But when i use spotify web player on the same pc, somehow it is detected on my android spotif...
  • Amayy
  • Rising Star 4
  • 177 Views
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  • 177 Views
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Superuser Contribution Spotify stop the music and crash when i launch Chrome or Opera

PlanPremiumCountryFranceDevicePCOperating SystemWindows 11 My Question or IssueHello , when i play a track and i launch Chrome after the sound stop 5 sec after and i can't push play or pause the time continue but not with the sound sometimes my Spoti...

  • Casual Listener
  • Plan Premium Country France Device PC Operating System Windows 11   My Question or Issue Hello , when i play a track and i launch Chrome after the sound stop 5 sec after and i can't pu...
  • CarlosE
  • Moderator
  • 146 Views
  • 3 replies
  • 0 likes
  • 146 Views
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Superuser Contribution suggested artists not updating

PlanPremiumCountryusaDevicecomputerOperating Systemwindows? My Question or Issuemy suggested artists have not updated in about a week. can i get that stated again? thanks for the help

  • Music Fan
  • Plan Premium Country usa Device computer Operating System windows?   My Question or Issue my suggested artists have not updated in about a week. can i get that stated again? thanks for...
  • youdeletedme
  • Music Fan
  • 783 Views
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  • 783 Views
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Superuser Contribution Windows 10 client black screen

Windows home 10 fully updated. Internet connection on monday - Spotify client updated and playlists synced to be available when no internet connection.Wednesday and i get the full black screen with no interent connection. What gives? I guess I can cl...

  • Music Fan
  • Windows home 10 fully updated. Internet connection on monday - Spotify client updated and playlists synced to be available when no internet connection. Wednesday and i get the full black screen with...
  • drblodski
  • Music Fan
  • 177 Views
  • 5 replies
  • 0 likes
  • 177 Views
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Solved!! Is repeat 1 available when using a spotify connect device?

Premium on Windows 10 using the Spotify Desktop App Repeat 1 is available when 'Connect to a Device' is set to: 'This Computer'Repeat 1 is not available when 'Connect to a Device' is set to: 'LivingRoom'(note LivingRoom is a spotify connect device) 1...

  • Music Fan
  • Premium on Windows 10 using the Spotify Desktop App   Repeat 1 is available when 'Connect to a Device' is set to: 'This Computer' Repeat 1 is not available when 'Connect to a Device' is set t...
  • slipstream422
  • Music Fan
  • 167 Views
  • 2 replies
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  • 167 Views
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Superuser Contribution Playlist not loading

PlanPremiumCountryAustraliaDevice(Asus Rog Zephyrus G14)Operating System(Windows 10) My Question or IssueI am constantly editing playlists, when i go back and forth between viewing albums and then back to my playlist I find that the playlist refuses ...

  • Music Fan
  •   Plan Premium Country Australia Device (Asus Rog Zephyrus G14) Operating System (Windows 10)   My Question or Issue I am constantly editing playlists, when i go back and forth b...
  • Jeremy
  • Moderator
  • 122 Views
  • 4 replies
  • 0 likes
  • 122 Views
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Superuser Contribution Recently played artists won't update

PlanPremiumCountryItalyDeviceOppo Find X3 LiteOperating SystemWindows 10 My Question or IssueHi all, on my desktop version of Spotify the recently played artits are not updating anymore since the morning of saturday. Can you please solve the issue? H...

  • Roadie
  • Plan Premium Country Italy Device Oppo Find X3 Lite Operating System Windows 10   My Question or Issue Hi all, on my desktop version of Spotify the recently played artits are not updat...
  • Elena
  • Moderator
  • 345 Views
  • 1 replies
  • 3 likes
  • 345 Views
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  • 3 likes