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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

80777 Views

40 replies

68 likes

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  • 40 replies
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Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

773743 Views

503 replies

64 likes

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Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

toddalex4

Casual Listener

17381 Views

17 replies

5 likes

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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2765 Views

0 replies

4 likes

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Local files with same title and runtime won't appear

PlanPremiumCountryUnited StatesDevice(ASUS TUF GAMING A17)Operating System(Windows 11 Home) My Question or IssueHello. My issue is that in the Windows app, local files that have the same title and runtime won't show up under local files, despite havi...

Casual Listener

Plan Premium Country United States Device (ASUS TUF GAMING A17) Operating System (Windows 11 Home)   My Question or Issue Hello. My issue is that in the Windows app, local files that h...

313 Views

0 replies

0 likes

local files
Windows 11 App
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Superuser Contribution Spotify can't play this right now

The windows spotify app will only let me play local files, if I switch the output device to digital audio instead of my headphones it works but I can't hear it, I've tried uninstalling and reinstalling and nothing worked

Newbie

The windows spotify app will only let me play local files, if I switch the output device to digital audio instead of my headphones it works but I can't hear it, I've tried uninstalling and reinstalli...

Hayz93

Newbie

697 Views

5 replies

2 likes

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Superuser Contribution Playlist sometimes plays out of order even though shuffle is not enabled

I have hit this issue several times-- If I am on my mobile device (iOS) and playing songs with shuffle enabled, occasionally the shuffle setting seems to bleed over to my desktop app. I will start a playlist (by clicking on the first song, not the "p...

Regular

I have hit this issue several times-- If I am on my mobile device (iOS) and playing songs with shuffle enabled, occasionally the shuffle setting seems to bleed over to my desktop app. I will start a...

sataylor000

Regular

359 Views

3 replies

0 likes

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Superuser Contribution Songs won't play songs off an album.

So, I'm trying to play an album. All the songs play perfectly fine... except for one song. One song on the album won't play, and when I press the song, it plays a completely different song. And when this different song plays, the repeat and shuffle b...

Regular

So, I'm trying to play an album. All the songs play perfectly fine... except for one song. One song on the album won't play, and when I press the song, it plays a completely different song. And when ...

Vasil

Moderator

979 Views

9 replies

0 likes

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Superuser Contribution AI DJ problem, plays songs from Artist I blocked

I blocked some artist I don't like in my player, but the AI DJ still playing them sometimes, there are any other way to block or to make the ai stop from doing this? PlanPremiumCountryPeruDevicePC (Ryzen 7 5800) (Ryzen 7 5700) (ryzen 5 5600G) - Samsu...

Regular

I blocked some artist I don't like in my player, but the AI DJ still playing them sometimes, there are any other way to block or  to make the ai stop from doing this?     Plan Prem...

AFBMD

Regular

1232 Views

8 replies

1 likes

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  • 8 replies
  • 1 likes

The play/pause button overlaps when scrolling down

PlanPremiumCountryFranceDeviceDesktopOperating SystemWindows 11 My Question or IssueThe play/pause button overlaps when scrolling down.I haven't found a report on this problem so I'm taking the liberty of bringing it up here as I doubt it's a desired...

Casual Listener

Plan Premium Country France Device Desktop Operating System Windows 11   My Question or Issue The play/pause button overlaps when scrolling down. I haven't found a report on this prob...

Novy

Moderator

4830 Views

5 replies

0 likes

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I would like my Spotify playlists to appear listed instead of with notes

I saw that several of my friends have their playlists numbered and they told me that this is normal and that it should appear that way, however in my account I don't know why they appear with a musical note symbol and I don't know how to change it

Visitor

I saw that several of my friends have their playlists numbered and they told me that this is normal and that it should appear that way, however in my account I don't know why they appear with a music...

Amay

Spotify Star

290 Views

1 replies

0 likes

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Superuser Contribution my old spotify playlists keep getting deleted whenever i create a new one

okay so every time i try to create a new playlist, an old playlist of mine gets hidden or deleted- so i have to delete the new playlist i make in order to recover the old one- this has happened 12 times-

Visitor

okay so every time i try to create a new playlist, an old playlist of mine gets hidden or deleted- so i have to delete the new playlist i make in order to recover the old one- this has happened 12 ti...

Ivelina

Moderator

297 Views

1 replies

0 likes

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Superuser Contribution Offline playback issue on Windows

PlanPremiumCountryNew ZealandDeviceLaptopOperating SystemWindows 10(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueWhen trying to play tracks manually offline (after all playlists downloaded properly) not all tracks play. This seems rando...

Regular

  Plan Premium Country New Zealand Device Laptop Operating System Windows 10 (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue When trying to play tracks manua...

Swasy

Regular

720 Views

7 replies

0 likes

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Solved!! Volume on desktop app has suddenly become softer. How can I fix?

The volume has been quieter and flatter on the desktop app for a couple of days as of 10/14/2024. I've tested the web app with the same volume level as usual and the sound is not soft like it is on the desktop app. I've already tried a ton of fixes. ...

Music Fan

The volume has been quieter and flatter on the desktop app for a couple of days as of 10/14/2024. I've tested the web app with the same volume level as usual and the sound is not soft like it is on t...

jn15

Music Fan

3266 Views

5 replies

1 likes

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Superuser Contribution Spotify Desktop App and Web player don't work

Device(Desktop PC)Operating System(Windows 10 Pro) My Question or IssueHey, my problem with Spotify is that the desktop app and the webplayer don't work. The desktop app start very slowly and after time spotify is started but don't play the songs. Th...

Music Fan

  Device (Desktop PC) Operating System (Windows 10 Pro)   My Question or Issue Hey, my problem with Spotify is that the desktop app and the webplayer don't work. The desktop app star...

Thomas_of_Mars

Casual Listener

4994 Views

20 replies

1 likes

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Superuser Contribution Song Beginnings Start Quiet

PlanFreeCountryUSADevicePersonal ComputerOperating SystemWindows 10 My Question or IssueI've noticed that since the most recent Spotify update, for some reason, whenever a new song starts, it always start off quiet for the first second or so, and the...

Visitor

Plan Free Country USA Device Personal Computer Operating System Windows 10   My Question or Issue I've noticed that since the most recent Spotify update, for some reason, whenever a ne...

waltzman

Visitor

1732 Views

7 replies

0 likes

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Superuser Contribution Why are my recent searches only showing up in a drop down on desktop?

I used to be able to look at and browse the searches I made in a grid view on the desktop version of spotify. I now only get a scrolling drop down box after a recent update 1/4/2025. Is there a way to get the grid view back on the desktop ui?

Newbie

I used to be able to look at and browse the searches I made in a grid view on the desktop version of spotify. I now only get a scrolling drop down box after a recent update 1/4/2025. Is there a way t...

Yordan

Moderator

360 Views

1 replies

0 likes

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Superuser Contribution "Please turn off offline mode and try again" error message

Plan Free/Premium Country England Device Sony Xperia 1 II and PC Operating System Android, Windows 10 My Question or Issue I have hit a problem where Spotify says I must turn off offline mode before playing a song. However I can't find where to turn ...

Casual Listener

Plan Free/Premium Country England Device Sony Xperia 1 II and PC Operating System Android, Windows 10   My Question or Issue I have hit a problem where Spotify says I must tu...

benjamice

Newbie

59172 Views

21 replies

1 likes

Help
offline mode
problem
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  • 21 replies
  • 1 likes

Superuser Contribution Spotify freezing my pc.

The spotify app(even in the browser) keeps freezing my pc for approximately 0.5 seconds when I boot it up. I tried reinstalling it, deleting all left over files(there were none) and ofc restarting. Nothing worked, hence why I'm asking for a solution ...

Casual Listener

The spotify app(even in the browser) keeps freezing my pc for approximately 0.5 seconds when I boot it up. I tried reinstalling it, deleting all left over files(there were none) and ofc restarting. N...

ZamTheZam

Casual Listener

4381 Views

15 replies

1 likes

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  • 15 replies
  • 1 likes

Superuser Contribution spotify beendet wiedergabe bei deaktiviertem bildschirm

Ich habe einen ASUS TUF Gaming A16 Advantage Edition und jedes mal, wenn ich den bildschirm deaktiviere beendet sich spotify

Visitor

Ich habe einen ASUS TUF Gaming A16 Advantage Edition und jedes mal, wenn ich den bildschirm deaktiviere beendet sich spotify

Joan

Moderator

287 Views

1 replies

0 likes

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Superuser Contribution desktop app won't play. No problem with phone or browser.

For some reason my app on my laptop has decided not to work. My phone app works and if I use the browser it works but not the app on my computer. I have uninstalled and reinstalled but still no go.

Visitor

For some reason my app on my laptop has decided not to work. My phone app works and if I use the browser it works but not the app on my computer. I have uninstalled and reinstalled but still no go.

Lucas129

Newbie

1523 Views

5 replies

2 likes

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Superuser Contribution Spotify restarting songs, skipping songs, playing random songs

PlanPremiumCountryIrelandDevicePCOperating SystemWindows 10Client Version1.1.86.857.g3751ee08 My Question or Issue Spotify keeps restarting, skipping and playing random songs. I've done the following: signed out on all devicesreinstalledMy internet i...

Newbie

Plan Premium Country Ireland Device PC Operating System Windows 10 Client Version 1.1.86.857.g3751ee08   My Question or Issue   Spotify keeps restarting, skipping and playing r...

Not applicable

10657 Views

9 replies

4 likes

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Superuser Contribution Spotify app, issue removing song from playlist

When using the app on PC (Windows 10 & 11), if you try to remove a song from a playlist, the pop-up is small and you do not see the green check unless you scroll. But there is no scroll bar to show that is what is needed. Only on the app, works via t...

Visitor

When using the app on PC (Windows 10 & 11), if you try to remove a song from a playlist, the pop-up is small and you do not see the green check unless you scroll. But there is no scroll bar to sh...

Ivelina

Moderator

174 Views

1 replies

0 likes

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Superuser Contribution App icon is blinking for no particular reason

Plan: FreeCountry: FranceDevice: Lenovo Ideapad S340Operating System: Windows 10 My Question or Issue:When Spotify tab is hidden, app icon in open apps bar randomly starts blinking like there's some notification. But there's nothing. The blinking wil...

Newbie

Plan: Free Country: France Device: Lenovo Ideapad S340 Operating System: Windows 10   My Question or Issue: When Spotify tab is hidden, app icon in open apps bar randomly starts blinking l...

Ivelina

Moderator

405 Views

1 replies

0 likes

  • 405 Views
  • 1 replies
  • 0 likes