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[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 134382 Views
  • 0 replies
  • 24 likes
  • Mac
    Windows
  • 134382 Views
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FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
  • 50999 Views
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  • 32 likes
  • Windows
  • 50999 Views
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Solved!! Like button on an album won't save all songs to liked songs playlist

PlanPremiumCountryPanamaDeviceHP LaptopOperating SystemWindows 10 My Question or IssueHad to select all the songs on an album, right click and select "save to your liked songs", because clicking "save to your library" directly from the album wouldn't...

  • Casual Listener
  • Plan Premium Country Panama Device HP Laptop Operating System Windows 10   My Question or Issue Had to select all the songs on an album, right click and select "save to your liked song...
  • fyndor
  • Regular
  • 4500 Views
  • 3 replies
  • 2 likes
  • 4500 Views
  • 3 replies
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Superuser Contribution Playlist not downloading

PlanPremiumOperating SystemWindows 10 My Question or IssueWhen I try to download a playlist on my desktop application, it is not downloading, it keeps on loading forever. Can anyone help me fix this issue.

  • Newbie
  •   Plan Premium Operating System Windows 10   My Question or Issue When I try to download a playlist on my desktop application, it is not downloading, it keeps on loading forever. Can...
  • Vasil
  • Moderator
  • 133 Views
  • 1 replies
  • 0 likes
  • 133 Views
  • 1 replies
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Superuser Contribution Cannot "like" local files

Maybe I'm missing something the other posts tried to say doing. From what I gathered the "workaround" was to have the local files on your computer, add them to a playlist, and then "like" each song from that playlist on a mobile device.This does not ...

  • Casual Listener
  • Maybe I'm missing something the other posts tried to say doing. From what I gathered the "workaround" was to have the local files on your computer, add them to a playlist, and then "like" each song f...
  • Ver
  • Spotify Legend
  • 152 Views
  • 1 replies
  • 0 likes
  • 152 Views
  • 1 replies
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Superuser Contribution Spotify banner not showing in corner

PlanPremiumCountryLatviaDevicePCOperating SystemWindows 10 Pro My Question or IssueSo that banner in left top corner does not appear, it appeared for some time, then not, it's weird, and I'd really like to use it, I used to use Toastify but it was ju...

  • Casual Listener
  • Plan Premium Country Latvia Device PC Operating System Windows 10 Pro   My Question or Issue So that banner in left top corner does not appear, it appeared for some time, then not, it'...
  • Yordan
  • Moderator
  • 1066 Views
  • 7 replies
  • 1 likes
  • Spotify Banner
  • 1066 Views
  • 7 replies
  • 1 likes

Superuser Contribution LAN connected PC isolated from Connect and other third party applications

PlanPremium (Family)DeviceDesktop PCOperating SystemWindows 10 (most recent update) My Question or IssueI've been experiencing the exact same problem as in this thread for a while now. I finally decided to look into trying to fix it, but the solution...

  • Newbie
  • Plan Premium (Family) Device Desktop PC Operating System Windows 10 (most recent update)   My Question or Issue I've been experiencing the exact same problem as in this thread for a...
  • Eni
  • Moderator
  • 79 Views
  • 1 replies
  • 0 likes
  • 79 Views
  • 1 replies
  • 0 likes

Superuser Contribution Local files disappearing after search

PlanPremium CountryUS DevicePC Operating SystemWindows 10 My Question or IssueWhen searching local files, if there are no matching results, it shows the screen that says to go to settings to add source for local files (see attached image). If I backs...

  • Casual Listener
  • Plan Premium   Country US   Device PC   Operating System Windows 10   My Question or Issue When searching local files, if there are no matching results, it shows the ...
  • Eni
  • Moderator
  • 1309 Views
  • 30 replies
  • 1 likes
  • Desktop (Windows)
    local files issues
    Local files on Windows 10
  • 1309 Views
  • 30 replies
  • 1 likes

(Windows App) - Recently Played (Random Songs) Are NOT Registered!

(Plan: Premium / Operating System: Windows 11)Hello,There is an extremely annoying way that Spotify doesn't register or remember a random song that drives me nuts with the Windows App!For example: Let's say I play a specific song. When it's is over, ...

  • Casual Listener
  • (Plan: Premium / Operating System: Windows 11) Hello, There is an extremely annoying way that Spotify doesn't register or remember a random song that drives me nuts with the Windows App! F...
  • 921 Views
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  • 921 Views
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Superuser Contribution Spotify "freeze" after monitors wakes up on windows 11

PlanPremiumCountryFranceDeviceDesktop PCOperating SystemWindows 11 Hello, I'm facing an issue since I'm moved to Windows 11 (but I had it during quite some times on windows 10, then it was fixed (not sure if it was fixed after a windows update or a s...

  • Regular
  • Plan Premium Country France Device Desktop PC Operating System Windows 11   Hello,  I'm facing an issue since I'm moved to Windows 11 (but I had it during quite some times on wind...
  • Yordan
  • Moderator
  • 168 Views
  • 3 replies
  • 0 likes
  • 168 Views
  • 3 replies
  • 0 likes

Superuser Contribution Devices not showing up on desktop version

I have spotify premium and I live in the US. I have a Dell latitude laptop and an iPhone 13 (ios 15.4.1). When I play songs on my iPhone, the desktop version does not show the current song playing. When I play songs on my desktop, it does not update ...

  • Newbie
  • I have spotify premium and I live in the US. I have a Dell latitude laptop and an iPhone 13 (ios 15.4.1). When I play songs on my iPhone, the desktop version does not show the current song playing. W...
  • Alex
  • Moderator
  • 77 Views
  • 1 replies
  • 0 likes
  • 77 Views
  • 1 replies
  • 0 likes

Superuser Contribution Window crashes

My spotify app makes windows crashes every time video content appears from musician.

  • Casual Listener
  • My spotify app makes windows crashes every time video content appears from musician.
  • Ashivia
  • Regular
  • 167 Views
  • 5 replies
  • 0 likes
  • App & Features
  • 167 Views
  • 5 replies
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Superuser Contribution Song length error

The following song shows a song length of 3:29 but it's actually 9:15! It's messing up a timed playlist I'm working on. https://open.spotify.com/track/6URzAXpXRBZLJry9mEGIF7?si=b4e0852343364510

  • Casual Listener
  • The following song shows a song length of 3:29 but it's actually 9:15!  It's messing up a timed playlist I'm working on.   https://open.spotify.com/track/6URzAXpXRBZLJry9mEGIF7?si=b4e0852...
  • andrewmehlman
  • Casual Listener
  • 186 Views
  • 4 replies
  • 0 likes
  • 186 Views
  • 4 replies
  • 0 likes

Superuser Contribution Spotify Web Player: Something went wrong, please reload page (fixed with Ctrl+F5?)

PlanFreeCountryUSAOperating SystemWindows 10BrowserFirefox I was getting this error that said "Something went wrong, please reload the page" every time I tried to access the web player, so I tried to troubleshoot it myself by checking the hosts file ...

  • Casual Listener
  • Plan Free Country USA Operating System Windows 10 Browser Firefox   I was getting this error that said "Something went wrong, please reload the page" every time I tried to access the we...
  • Eni
  • Moderator
  • 357 Views
  • 7 replies
  • 0 likes
  • 357 Views
  • 7 replies
  • 0 likes

Solved!!Superuser Contribution Spotify Connect doesn't work with Sonos S1

PlanPremium CountryDenmark DevicesSamsung S21, Huawei P20 ProSamsung Galaxy Tab 10Windows 10 Pro DesktopWindows 10 Pro laptops Operating SystemsAndroid 11Windows 10 Pro My Question or IssueFor some reason, I'm completely unable to connect to my Sonos...

  • Casual Listener
  • Plan Premium   Country Denmark   Devices Samsung S21, Huawei P20 Pro Samsung Galaxy Tab 10 Windows 10 Pro Desktop Windows 10 Pro laptops   Operating Systems Android 1...
  • Eni
  • Moderator
  • 1857 Views
  • 7 replies
  • 0 likes
  • 1857 Views
  • 7 replies
  • 0 likes

Spotify not working on my desktop

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Luke
  • Spotify Star
  • 119 Views
  • 1 replies
  • 0 likes
  • 119 Views
  • 1 replies
  • 0 likes

Solved!! JRE Podcast, Audio Only, no Video on Desktop Browser or App.

PlanFreeCountryAustralasiaDeviceMozilla Desktop and Spotify Desktop Application Operating SystemWindows 10My Question or IssueAs per subject title and attached photos. There is no video for JRE podcast on Mozilla or in desktop application, why?Thanks...

  • Casual Listener
  • Plan Free Country Australasia Device Mozilla Desktop and Spotify Desktop Application  Operating System Windows 10 My Question or Issue As per subject title and attached photos. There is...
  • illumind
  • Casual Listener
  • 255 Views
  • 2 replies
  • 0 likes
  • 255 Views
  • 2 replies
  • 0 likes

Superuser Contribution 2 Account: 1 Account plays OK; 2nd Account red circle with line 🚫

How come my account cannot play any episode from the Joe Rogan show, meanwhile another account can play just fine. What I've done: Tried the Windows app with the primary account: Didn't work - Shows a red circle with a red line through it --> Tried a...

  • Visitor
  • How come my account cannot play any episode from the Joe Rogan show, meanwhile another account can play just fine. What I've done: Tried the Windows app with the primary account : Didn't wor...
  • Alex
  • Moderator
  • 73 Views
  • 1 replies
  • 0 likes
  • App & Features
  • 73 Views
  • 1 replies
  • 0 likes

Superuser Contribution sound cutting out

Plan PremiumCountryUnited States DeviceDell laptopOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI start a playlist then after 10 seconds the sound cuts out but the song is still running

  • Visitor
  • Plan  Premium Country United States   Device Dell laptop Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I start a playlist then after 1...
  • OscarDC
  • Moderator
  • 109 Views
  • 1 replies
  • 0 likes
  • 109 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify keeps connecting to other devices

PlanPremium Family CountryUnited StatesDeviceexperienced on IOS and Windows.Operating SystemIOS 1.10-∞ and windows everything. My Question or IssueWhen I try to play songs on one of my devices while another device connected to my wifi is playing, it ...

  • Visitor
  • Plan Premium Family  Country United States Device experienced on IOS and Windows. Operating System IOS 1.10-∞ and windows everything.   My Question or Issue When I try to play son...
  • OscarDC
  • Moderator
  • 581 Views
  • 1 replies
  • 0 likes
  • 581 Views
  • 1 replies
  • 0 likes

Superuser Contribution When I login to Spotify on pc, I get Error code auth 15

PlanFreeCountryUSADevicePCOperating SystemWindows 10 My Question or IssueHello users, I recently installed spotify on my new pc, and I get this error every time I try to log in, *A firewall may be blocking Spotify. Please update your firewall to allo...

  • Casual Listener
  •   Plan Free Country USA Device PC Operating System Windows 10   My Question or Issue Hello users, I recently installed spotify on my new pc, and I get this error every time I try...
  • OscarDC
  • Moderator
  • 1545 Views
  • 3 replies
  • 0 likes
  • 1545 Views
  • 3 replies
  • 0 likes

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