shuffle

[#1]

no anda

[Susan_GP]

Hi there, 

Thanks for getting in touch about this in the Community! We hope you don't mind a reply in English as it's the official language of the Community. 

We'll need to gather more info about what's happening first. Can you share a more detailed description of the situation? Additionally, let us know if this happens with just one device and if you've tried any troubleshooting steps to fix it (e.g., a reinstallation, a soft reset, a different device).

Lastly, send us the make and model of the speaker you're using.

We'll keep an eye out for your reply!