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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

84038 Views

40 replies

68 likes

  • 84038 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

OscarDC

Moderator

796887 Views

505 replies

64 likes

  • 796887 Views
  • 505 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

moep99

Newbie

24207 Views

25 replies

7 likes

  • 24207 Views
  • 25 replies
  • 7 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3080 Views

0 replies

4 likes

  • 3080 Views
  • 0 replies
  • 4 likes

I cannot find where to change the playback device.

All the helpful advice on the internet says to click the gear wheel top right, there isn't a gear wheel. All the other buttons, dots, lines and pictures don't lead there either. So desperation leads me here.

Visitor

All the helpful advice on the internet says to click the gear wheel top right, there isn't a gear wheel. All the other buttons, dots, lines and pictures don't lead there either. So desperation leads ...

Amay

Spotify Star

1462 Views

1 replies

0 likes

  • 1462 Views
  • 1 replies
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Superuser Contribution How do I hide/dislike/ban specific songs ?

PlanPremiumDeviceAndroid and PC My Question or IssueHow do I hide/dislike/ban specific songs ?Why are we able to like everything so quickly but not able to dislike them ? There is no option to hide/ban the song when I click the 3 dot or right click.I...

Casual Listener

Plan Premium Device Android and PC   My Question or Issue How do I hide/dislike/ban specific songs ? Why are we able to like everything so quickly but not able to dislike them ?   ...

Darkness666

Newbie

10843 Views

15 replies

15 likes

  • 10843 Views
  • 15 replies
  • 15 likes

Spotify does not play ANY song.

Every time i click to play any song, it just says "Spotify can't play this right now. If you have the file on your computer you can import it." I have just fresh installed the application on my desktop, but oddly enough the webpage version of Spotify...

Visitor

Every time i click to play any song, it just says "Spotify can't play this right now. If you have the file on your computer you can import it." I have just fresh installed the application on my deskt...

Bittencourt

Spotify Star

829 Views

1 replies

0 likes

  • 829 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Spotify (Windows Desktop) Forces Login Through Browser

PlanFreeCountryUnited StatesDeviceLaptopOperating SystemWindows 11 My Question or IssueWhen I open the Spotify (Windows Desktop application), I no longer receive the login prompt (it had stopped working maybe 2-3 days ago); instead, I receive the pro...

Regular

Plan Free Country United States Device Laptop Operating System Windows 11   My Question or Issue When I open the Spotify (Windows Desktop application), I no longer receive the login pr...

Louise9X

Newbie

95051 Views

126 replies

14 likes

  • 95051 Views
  • 126 replies
  • 14 likes

Home page and friends activity are blank

Everything on my desktop app (Windows) are blank, except for my libraries on the left tab. That includes my profile, home page, and friend activity. I've tried to restart my device, interne connection, and even reinstalling it. But nothing works

Newbie

Everything on my desktop app (Windows) are blank, except for my libraries on the left tab. That includes my profile, home page, and friend activity. I've tried to restart my device, interne conne...

Amay

Spotify Star

393 Views

1 replies

1 likes

  • 393 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution Desktop: Missing options to sort music in a playlist?

PlanPremiumCountryAustraliaDeviceHP laptop, brand newOperating SystemWindows 11 Missing options to sort music on desktopI am trying to sort a playlist by Artist/Title and the options are missing on both the desktop and web apps. It's a brand new lapt...

Casual Listener

Plan Premium Country Australia Device HP laptop, brand new Operating System Windows 11   Missing options to sort music on desktop I am trying to sort a playlist by Artist/Title and the...

Frustrated18

Casual Listener

4251 Views

4 replies

0 likes

  • 4251 Views
  • 4 replies
  • 0 likes

Superuser Contribution "Explore your genres" section bug on the homepage

PlanPremiumCountryGeorgiaOperating SystemWindows 11 My Question or IssueOn the homepage, there's this annoying section with image placeholders (with a loading animation), they load infinitely.

Music Fan

Plan Premium Country Georgia Operating System Windows 11   My Question or Issue On the homepage, there's this annoying section with image placeholders (with a loading animation), they lo...

chico1921

Casual Listener

672 Views

4 replies

0 likes

  • 672 Views
  • 4 replies
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Superuser Contribution Spotify asked for permission for my camera but I declined it. Should I be worried it asked this?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Vasil

Moderator

824 Views

1 replies

0 likes

  • 824 Views
  • 1 replies
  • 0 likes

Disable media keys for Spotify

I'm using Spotify on my media center, and controlling it with my ipad and android.However, every time I pause my movies with my remote, Spotify reacts to the pause /play button and starts playing music. Even if it's minimized to the task bar. How do ...

Casual Listener

I'm using Spotify on my media center, and controlling it with my ipad and android. However, every time I pause my movies with my remote, Spotify reacts to the pause /play button and starts playing m...

zoli893

Visitor

8988 Views

8 replies

3 likes

Windows
  • 8988 Views
  • 8 replies
  • 3 likes

Solved!! Spotify Won't Play for More than 3 Seconds

Hi, I'm having a recurring problem.I use the program Voicemeeter to manage my computer's audio. Yesterday, Spotify began refusing to resume playback so long as I have Voicemeeter open.I press the play button, Spotify plays for a few moments, then pau...

Casual Listener

Hi, I'm having a recurring problem. I use the program Voicemeeter to manage my computer's audio. Yesterday, Spotify began refusing to resume playback so long as I have Voicemeeter open. I press...

Salrith

Casual Listener

1356 Views

3 replies

0 likes

  • 1356 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify stays in foreground

My IssueWhen I ALT+Tab or click outside the Spotify window, it stays in foreground and doesn't go in background. The only workaround is to press the icon to minimize it (which technically isn't the same thing as making it go in the background). This ...

Music Fan

My Issue When I ALT+Tab  or click outside the Spotify window, it stays in foreground and doesn't go in background. The only workaround is to press the icon to minimize it (which technically isn...

notre

Newbie

5352 Views

11 replies

0 likes

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  • 11 replies
  • 0 likes

Superuser Contribution Playlist different on computer and phone

PlanPremiumCountry NorwayDeviceiPhone 8 and Windows My Question or IssueHello! When I change my playlists in spotify on my computer, the changes dont occur on my phone - and opposite. SO, when i go to any of my playlists (or other persons playlists t...

Newbie

Plan Premium Country  Norway Device iPhone 8 and Windows  My Question or Issue Hello! When I change my playlists in spotify on my computer, the changes dont occur on my phone - and o...

Ivelina

Moderator

18043 Views

13 replies

1 likes

  • 18043 Views
  • 13 replies
  • 1 likes

Superuser Contribution Can't save or un-save songs or albums

PlanPremiumCountryUSADevicePCOperating SystemWindows 11My Question or IssueWhen I try to save or un-save albums or songs on desktop, the change is reflected on the song/album but not in my playlists or saved albums. When I go back to the album the ch...

Casual Listener

Plan Premium Country USA Device PC Operating System Windows 11 My Question or Issue When I try to save or un-save albums or songs on desktop, the change is reflected on the song/album but no...

Eni

Moderator

547 Views

4 replies

0 likes

  • 547 Views
  • 4 replies
  • 0 likes

Superuser Contribution Spotify version 1.0+ causes unusable delays and freezes

PlanPremiumCountrySwedenDeviceHigh-end PC (AMD Ryzen 9 5950X, RTX 3090, 32 GB RAM, ROG Crosshair VIII Dark Hero) on a 1000 Mbps download and upload internet speed.Operating SystemWindows 10My Question or IssueI want this fixed once and for all becaus...

Regular

Plan Premium Country Sweden Device High-end PC (AMD Ryzen 9 5950X, RTX 3090, 32 GB RAM, ROG Crosshair VIII Dark Hero) on a 1000 Mbps download and upload internet speed. Operating System Window...

syNtec

Regular

1449 Views

7 replies

2 likes

  • 1449 Views
  • 7 replies
  • 2 likes

Incorrect match for a song

PlanFreeCountryPortugalDeviceDesktopOperating SystemWindows 11 My Question or IssueWhen playing the album Mind at Large by Blasted Mechanism (https://open.spotify.com/intl-pt/album/0VzEB36jppPbhEet5LkMwp?si=OAv3l90hRrO1QRXh_4IWrw=) the following song...

Visitor

Plan Free Country Portugal Device Desktop Operating System Windows 11   My Question or Issue When playing the album Mind at Large by Blasted Mechanism (https://open.spotify.com/intl-pt...

AdamDamon

Community Legend

282 Views

1 replies

0 likes

  • 282 Views
  • 1 replies
  • 0 likes

Superuser Contribution Latest verison of Sopitfy can't play any song.

PlanPremiumCountryHungaryDeviceDell Optiplex 3050 MicroOperating SystemWindows 10 Latest version of Spotify (1.2. 48.405.gf2c48e6f) can't play any song. Gives me error when clicking play saying "Spotify can't play this right now. If you have the file...

Regular

Plan Premium Country Hungary Device Dell Optiplex 3050 Micro Operating System Windows 10   Latest version of Spotify (1.2. 48.405.gf2c48e6f) can't play any song. Gives me error when cli...

Ravenheart1012

Regular

835 Views

6 replies

0 likes

Can't play anything
  • 835 Views
  • 6 replies
  • 0 likes

Superuser Contribution Shuffle won't turn off for Liked Songs

PlanPremiumOperating SystemWindows 10 My Question or IssueI just noticed today that when I try to play the songs on my Liked Songs list, they are automatically shuffled. I do NOT have the shuffle function on, and there doesn't seem to be any way to p...

Visitor

Plan Premium Operating System Windows 10   My Question or Issue I just noticed today that when I try to play the songs on my Liked Songs list, they are automatically shuffled. I do NOT hav...

KiaraW925

Visitor

22902 Views

15 replies

3 likes

  • 22902 Views
  • 15 replies
  • 3 likes

Superuser Contribution Spotify Pauses randomly

PlanPremiumCountryCanadaDevice(Desktop)Operating System(Windows 10)My Question or IssueWhen gaming my spotify app will randomly pause and then unpause a bit after or I have to alt tab and manually click the play button. However instead of pausing som...

Regular

Plan Premium Country Canada Device (Desktop) Operating System (Windows 10) My Question or Issue When gaming my spotify app will randomly pause and then unpause a bit after or I have to alt t...

Kylestupid

Visitor

5385 Views

14 replies

0 likes

  • 5385 Views
  • 14 replies
  • 0 likes

Solved!!Superuser Contribution Spotify's latest update on PC crashes my system

PlanPremium DuoCountryIndiaOperating SystemWindows 10 Pro My Question or IssueThe latest update on PC and Windows Store platforms causes immense lag in my PC. A part of a song starts playing in a loop and the cursor doesn't move at all or moves at a ...

Regular

Plan Premium Duo Country India Operating System Windows 10 Pro   My Question or Issue The latest update on PC and Windows Store platforms causes immense lag in my PC. A part of a song st...

Pornozcar

Casual Listener

6263 Views

17 replies

0 likes

  • 6263 Views
  • 17 replies
  • 0 likes