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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2420 Views

0 replies

4 likes

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

155276 Views

83 replies

27 likes

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Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

adrienpastel

Newbie

149372 Views

295 replies

22 likes

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New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11491 Views

1 replies

6 likes

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Superuser Contribution Audio Cut Out

PlanFree Country: United States Operating System(Windows 10) My Question or IssueWhen I launch the Spotify app and play a few songs it 1. Stops playing the next track. 2. Audio cuts out during an ad. 3. When opening the Spotify window causes Chrome t...

Newbie

  Plan Free   Country: United States   Operating System (Windows 10)   My Question or Issue When I launch the Spotify app and play a few songs it 1. Stops playing the ne...

Dessi

Moderator

427 Views

1 replies

1 likes

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Solved!!Superuser Contribution My volume is too low

Even though i make my volume max the music volume is too low and this only happens on my pc in my phone its perfectly fine

Casual Listener

Even though i make my volume max the music volume is too low and this only happens on my pc in my phone its perfectly fine

Yordan

Moderator

83141 Views

54 replies

2 likes

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Superuser Contribution no video playback when playing song on pc

Im using spotify on my pc and there is no video playing. I have tried redownloading from microsoft store and from spotify website. both version is not working.

Visitor

Im using spotify on my pc and there is no video playing. I have tried redownloading from microsoft store and from spotify website. both version is not working.

coredump42

Casual Listener

570 Views

2 replies

1 likes

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  • 1 likes

Superuser Contribution Error Code: 57

After having some new issues with Spotify gray screening me and not loading anything, I decided it was time for a fresh install. Everything related to Spotify was removed and I went to reinstall the Windows version of Spotify via direct download. I c...

Newbie

After having some new issues with Spotify gray screening me and not loading anything, I decided it was time for a fresh install. Everything related to Spotify was removed and I went to reinstall the ...

Yordan

Moderator

1395 Views

1 replies

0 likes

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Solved!!Superuser Contribution App not working anymore with headset

PlanPremiumCountryFrance DevicePCOperating SystemWindows 10 My Question or IssueFor the past week or two, I’ve been having an issue with the Spotify app on my PC and my headset.I have a HyperX Cloud Flight S that I use for audio, but for some unknown...

Newbie

Plan Premium Country France   Device PC Operating System Windows 10   My Question or Issue For the past week or two, I’ve been having an issue with the Spotify app on my PC and m...

n-7d_1lx46mvs

Casual Listener

843 Views

5 replies

0 likes

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Superuser Contribution Desktop App Slow / Bad / No Response

PlanPremiumCountryGermanyDeviceDell XPS, Core 11. Gen, 32 GB Ram, Nvidia Graphic, Focusrite 18i20Operating SystemWindows 11 23H2 My Question or IssueI've been having a huge problem with the response time of the user interface for a week now. Play and...

Gig Goer

Plan Premium Country Germany Device Dell XPS, Core 11. Gen, 32 GB Ram, Nvidia Graphic, Focusrite 18i20 Operating System Windows 11 23H2   My Question or Issue I've been having a huge p...

SeriousTreeHugger

Visitor

3146 Views

11 replies

4 likes

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Superuser Contribution Bug - Play button does not work for podcast

PlanPremiumCountryUSADeviceDell XPS Operating SystemWin 11 My Question or IssueIf I have a Spotify playlist, like Jazz In The Background, playing, and I go to my Library, and find a podcast and select it, if I click on the Play button, nothing happen...

Music Fan

Plan Premium Country USA Device Dell XPS  Operating System Win 11   My Question or Issue If I have a Spotify playlist, like Jazz In The Background, playing, and I go to my Library...

randydodd530

Music Fan

1551 Views

9 replies

0 likes

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Superuser Contribution Desktop player will not pause

Spotify for Windows (64 bit)1.2.43.420.gc7b23f70 The player will randomly just start playing music. Once it starts, you cannot pause the music. It briefly (less than a second) pauses then starts again. There are no other devices that can play/control...

Casual Listener

Spotify for Windows (64 bit) 1.2.43.420.gc7b23f70   The player will randomly just start playing music.  Once it starts, you cannot pause the music. It briefly (less than a second) pauses...

Robb4242

Casual Listener

577 Views

2 replies

0 likes

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Is deleting local songs on pc only while keeping them on my phone possible ?

My Question or IssueWill deleting the downloaded files on my pc (by clicking the "delete all downloads" button on the pc app) also delete the downloaded songs that are on my phone ? Because I want to free some space on my pc but want to keep the song...

Visitor

My Question or Issue Will deleting the downloaded files on my pc (by clicking the "delete all downloads" button on the pc app) also delete the downloaded songs that are on my phone ? Because I want ...

Amay

Spotify Star

376 Views

1 replies

0 likes

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Superuser Contribution Still stuck on black screen

I have posted about this already twice, and beyond the tangled web of irrelevant posts and comments it's starting to get a little annoying that asking for help in fixing this issue is becoming a total labyrinth.My Spotify is still stuck on a black sc...

Casual Listener

I have posted about this already twice, and beyond the tangled web of irrelevant posts and comments it's starting to get a little annoying that asking for help in fixing this issue is becoming a tota...

peodepitte

Gig Goer

505 Views

2 replies

0 likes

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Superuser Contribution Spotify can't play this right now

PlanFreeCountryCanadaDeviceChromebookOperating SystemChromeOS My Question or Issue For the past few days the spotify web player has not been working. When I try to play something it plays then when it finishes it plays 1 second of the next song then ...

Visitor

Plan Free Country Canada Device Chromebook Operating System ChromeOS   My Question or Issue   For the past few days the spotify web player has not been working. When I try to pla...

tabasmita

Newbie

5640 Views

9 replies

3 likes

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Solved!!Superuser Contribution Volume wont adjust on desktop.

PlanPremiumCountryUSADevicePCOperating SystemWindows 11 My Question or IssueAs stated, the volume won't adjust at all on desktop, neither the app slider or the volume mixer via Windows affects the volume. Universal volume adjustments do work, but tha...

Regular

Plan Premium Country USA Device PC Operating System Windows 11   My Question or Issue As stated, the volume won't adjust at all on desktop, neither the app slider or the volume mixer v...

Asnow10

Visitor

4479 Views

6 replies

0 likes

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Superuser Contribution First second of song cut off

PlanPremiumCountryUSDeviceraider ge68hx 13vfOperating SystemWindows 11 My Question or IssueWhen a song starts, it is quiet for the first second and seems to fade in. Sometimes the first second is cut off entirely from the song. This started yesterday...

Regular

Plan Premium Country US Device raider ge68hx 13vf Operating System Windows 11   My Question or Issue When a song starts, it is quiet for the first second and seems to fade in. Sometime...

Yordan

Moderator

3120 Views

12 replies

1 likes

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Superuser Contribution Video Podcasts do not work AT ALL.

PlanFreeCountryEgyptDeviceHP LaptopOperating SystemWindows 11 I have tried to look up many solutions to solving this, but for some reason, I just simply cannot watch Video Podcasts. There is literally no option to turn it on in the settings, there's ...

Newbie

Plan Free Country Egypt Device HP Laptop Operating System Windows 11   I have tried to look up many solutions to solving this, but for some reason, I just simply cannot watch Video Podc...

Novy

Moderator

772 Views

1 replies

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Other
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Superuser Contribution only way to change volume is with my PC's master Volume

PlanPremiumCountryUSDeviceOperating SystemWindows 10 My Question or Issuevolume controls won't respond in app or PC unless I change my PC's master volume.

Visitor

Plan Premium Country US Device Operating System Windows 10   My Question or Issue volume controls won't respond in app or PC unless I change my PC's master volume.

Yordan

Moderator

559 Views

1 replies

0 likes

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Superuser Contribution Clicking on playlists just reloads homepage.

PlanPremiumCountryUnited StatesDevicePC Spotify for Windows (64 bit)1.2.42.290.g242057a2 Windows 10 HomeVersion 10.0.19045 When I initially open my desktop app, I will click on one of my playlists, the app will 'hang' for a moment like it's going to ...

Casual Listener

Plan Premium Country United States Device PC   Spotify for Windows (64 bit) 1.2.42.290.g242057a2   Windows 10 Home Version 10.0.19045   When I initially open my desktop ap...

Ivelina

Moderator

631 Views

1 replies

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Solved!!Superuser Contribution Feature to queue "Liked Songs by (artist)"

Could you please add a button and/or a context menu item to queue "Liked Songs by (Artist)". Screenshots attached. The feature is expected to work the same way as "Add to queue". Now it is possible to do with Albums, Playlists and Jams, but not Liked...

Newbie

Could you please add a button and/or a context menu item to queue "Liked Songs by (Artist)". Screenshots attached.   The feature is expected to work the same way as "Add to queue". Now it is p...

Yordan

Moderator

520 Views

1 replies

0 likes

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Solved!!Superuser Contribution Local file cant be played unless in Queue

I can't play my local files directly, but if I add them to the queue, they work. There's no other way to play them however, wich is very cumbersome. The file is in MP3 from SunoAI.

Casual Listener

I can't play my local files directly, but if I add them to the queue, they work. There's no other way to play them however, wich is very cumbersome. The file is in MP3 from SunoAI.

t-_ndttredaw

Casual Listener

976 Views

4 replies

0 likes

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  • 4 replies
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