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Spotify skips all the songs

Spotify skips all the songs

Plan - Premium

Country - Norway

Device - PC

Operating System - Windows 10

My Question or Issue

Happend a few days ago that whenever I want to play a song, it is just skipped.
i've tried to turn off and on hardware accellerator, reinstall Spotify, delete the cache, change streaming quality, none of these works.
And when it does play, this is the message (see image)

ATLW_0-1610127900283.png
Edit: After some more testing, I gave up and wanted to play a bit so I changed audio output to my headsett, and behold, I had audio coming out. For some reason it no longer works on my suround speakers.

 

Reply
1 Reply

Hi there @ATLW

 

Thanks for reaching out about this in the Community and letting us know what you've tried. We'll do our best to help you sort this out. 

 

Would you mind letting us know if this is happening with all songs? Do you have Local Files on your device?

 

It's also worth taking a look at these steps in order to perform a clean reinstall of the app. 

 

Let us know how it goes. We'll be on the lookout for your reply. 

NovyModerator
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