This song is not avaialble....

This song is not avaialble....

Windows 10, Dell , Version of Spotify, has worked fine for a long time, and suddenly I  get above message.  Have reinstalled Sporify, works fine on another PC and my Android phone.


Any suggestions?

3 Replies

hey there @JANOS3,


  • first i'd suggest you uninstall the app, restart your device(s) and then re-install.
  • next, you can sign out of all devices here.
  • clear the cache for the app.
  • i would suggest a fresh re-install of flash which you can do here.
  • check your firewall settings to see if spotify is blocked - turning off your antivirus briefly can isolate that issue.
  • try listening on a different device to see if the same problem occurs.

let me know if that helps!

Tried the suggestions, but to no avail.  Works fine on my phone, a couple of other PCs I've tried..

But not the one I've got in my apartment...


@JANOS3 sure, thanks for coming back to me,


the quickest way to contact spotify directly is via here or @SpotifyCares on Facebook or Twitter.


if you let them know as much as you can about your problem - your operating system, spotify version, how you're connecting (i.e. wifi), how long you've had this issue, and the steps you've taken to resolve it (including the ones here) - they can have a look on their end and sort this out ASAP ^-^

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