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Unwanted device, how to stop it?

Unwanted device, how to stop it?

There are different unwanted devices connecting to my acount, and I'm pretty annoyed
I have used "log out everywhere", "remove devices", changed password, both on spotify and facebook... the devices then disappear for a while, just to connect again
what to do

I really need to disable the device function

Reply
1 Reply

Hey @Bcon7000

 

Check out this help article for directions:

 

https://support.spotify.com/article/someone-has-gained-access-to-my-account/

 

Also some tips:

 

Sometimes Spotify shows devices in close range in Devices Available (find this in the Now Playing bar on mobile, or by clicking in the bottom-right on desktop). Don’t worry, any devices in this list that aren’t yours do not have access to your account.

If you see a message that your account is being used somewhere else, and you don’t recognize that device, you may have left your account logged in on someone else’s device. If you don’t have access to that device, you need to ask the owner of the device to log out of your account. You can also sign out remotely from your account page and for extra safety, you can change your password.

MattSudaSpotify Star
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