Announcements
From 28th September 2026, Community private messages will no longer be available. If you have any private messages you'd like to keep, please save or copy them using these steps before this date. Thank you.

Help Wizard

Step 1

NEXT STEP

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Can't play an artist's discography on the desktop app

Plan Premium Device PC / Android My Question or Issue This happened a few days ago. Normally when i clicked an Artist > Discography > Show All > And play a song, the next song was from the next album of the artist. Now, the next song is a random one ...

Music Fan

szkill

Newbie

11434 Views

105 replies

47 likes

  • 11434 Views
  • 105 replies
  • 47 likes

Issue : no volume control in spotify when exclusive mode is activated

Premium member, France, Windows 10 64 bits updated, Focusrite Audio solo usb external soundcard updated, Desktop app updated I talk with the customer service, we try to solve my problem and they told me that it should be an issue that I have to talk ...

Regular

betterhalf

Casual Listener

1260 Views

13 replies

2 likes

Possible Bug
  • 1260 Views
  • 13 replies
  • 2 likes

Black Screen (June 15 2026 install)

PlanPremiumCountryCanadaDeviceDesktop PC IntelOperating SystemWindows 11 My Question or IssueFollowed clean re-install instructions after getting black screen at startup. Installed the latest June 15 version from the Windows Store. Ran once without p...

Music Fan

earthbound

Regular

3115 Views

38 replies

2 likes

  • 3115 Views
  • 38 replies
  • 2 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic troubleshooting Restart the Spotify app as well as your PC. Make sure both the app and Windows are...

Moderator

8895 Views

0 replies

4 likes

  • 8895 Views
  • 0 replies
  • 4 likes

i cant delete a playlist definetly

Hello.I maked a playlist just to see how is maked and i tryed to delete but in my profile to recent played appear that playlist.And when i acces the link appear like be online and the same when i try to add to my artist profile that playlist.And one ...

Regular

Hello.I maked a playlist just to see how is maked and i tryed to delete but in my profile to recent played appear that playlist.And when i acces the link appear like be online and the same when i try...

414 Views

0 replies

0 likes

  • 414 Views
  • 0 replies
  • 0 likes

Show playlists in center of screen on laptop

I only see my playlists in the left sidebar of the desktop version of the Spotify app. Like this: I would like to see my playlists in the center of the screen on my laptop (Windows 10), like they are presented on my Iphone: and just like the albums a...

Casual Listener

I only see my playlists in the left sidebar of the desktop version of the Spotify app. Like this:     I would like to see my playlists in the center of the screen on my laptop (Windo...

563 Views

0 replies

0 likes

  • 563 Views
  • 0 replies
  • 0 likes

Repeat Button Shows Incorrect Hover Text

When using the desktop version of the player on Windows 10 the repeat button display the incorrect hover text (or mouseover text). The displayed icon for the repeat button is correct. I'm currently using version 1.0.80.474.gef6b503e (Windows Store ve...

Newbie

When using the desktop version of the player on Windows 10 the repeat button display the incorrect hover text (or mouseover text). The displayed icon for the repeat button is correct. I'm currently u...

640 Views

0 replies

0 likes

Desktop Player
Windows 10
  • 640 Views
  • 0 replies
  • 0 likes

The shuffle function is broken for my playlist

As most of you might know, Post Malone just dropped a new album B&B. I love Stoney (his previous album) and B&B, so I decided to make a playlist with all the songs from B&B and Stoney so that I could listen to all of Post's stuff. Making the playlist...

Casual Listener

As most of you might know, Post Malone just dropped a new album B&B. I love Stoney (his previous album) and B&B, so I decided to make a playlist with all the songs from B&B and Stoney so ...

848 Views

0 replies

1 likes

  • 848 Views
  • 0 replies
  • 1 likes

very poor sound quality on premium

Hello everyone, May I ask you for help? The sound on Spotify Premium is very bad at each start of a song whatever the list I play, on my laptop. The settings are turned to "high quality" on parameters, the network works well . Any idea to help me wit...

Casual Listener

Hello everyone,    May  I ask you for help? The sound on Spotify Premium is very bad at each start of a song whatever the list I play, on my laptop. The settings are turned to "high ...

Sebasty

Community Legend

7921 Views

5 replies

1 likes

  • 7921 Views
  • 5 replies
  • 1 likes

Freezing up before ads play

Using desktop on Windows 7 (yeah, I know- but it's a work computer) and everytime an ad tries to play an ad I get nothing. Here's a capture of the ad it displays. The music stops, the ad won't play and I have to shut the whole thing down and restart ...

Newbie

Using desktop on Windows 7 (yeah, I know- but it's a work computer) and everytime an ad tries to play an ad I get nothing. Here's a capture of the ad it displays. The music stops, the ad won't play...

Raven1111

Roadie

721 Views

1 replies

1 likes

  • 721 Views
  • 1 replies
  • 1 likes

Solved!! [windows 8 desktop] fast forward with mouse not working

Hi, Recently i noticed that i can't fast forward songs by clicking on the "playing bar". Also dragging the white dot doesn't do anything. How can i fix this? I know that i can shift + left/right arrow, but when i'm browsing songs, i want to fast forw...

Casual Listener

Hi,   Recently i noticed that i can't fast forward songs by clicking on the "playing bar". Also dragging the white dot doesn't do anything. How can i fix this?   I know that i can shift...

Killian88

Casual Listener

1000 Views

1 replies

0 likes

  • 1000 Views
  • 1 replies
  • 0 likes

Spotify on Windows 10 - Problem with auto-start

I am experiencing an issue where Spotify on Windows 10 is launching even when auto-launch after logon is turned off, AND even when it is blocked by Windows 10 Task Manager! Have a look at screenshots attached to this post.PS: I am using latest versio...

Newbie

I am experiencing an issue where Spotify on Windows 10 is launching even when auto-launch after logon is turned off, AND even when it is blocked by Windows 10 Task Manager! Have a look at screenshots...

530 Views

0 replies

0 likes

Windows 10 Creators Update App
  • 530 Views
  • 0 replies
  • 0 likes

Where is the Queue???

What I REALLY want to do is play one song. That's it. Choose a song and play it. Too much to ask? A bizarre request? Well, not to me.Someone advised right-clicking to "Add to Queue". Ok - then what? Where is this "Queue"?For a world-conquering outfit...

Music Fan

What I REALLY want to do is play one song. That's it. Choose a song and play it. Too much to ask? A bizarre request? Well, not to me. Someone advised right-clicking to "Add to Queue". Ok - then what...

Sebasty

Community Legend

2204 Views

1 replies

0 likes

  • 2204 Views
  • 1 replies
  • 0 likes

1.0.80.474.gef update and now see Error 4 (no internet) on corporate computer

After the update, Spotify is offline and can find no internet. Did the update switch ports? Any ideas on resolution? It's a Win 7 64 machine. Thank you

Newbie

After the update, Spotify is offline and can find no internet.  Did the update switch ports?  Any ideas on resolution?  It's a Win 7 64 machine.   Thank you

Matthewmes

Newbie

608 Views

1 replies

0 likes

error 4
  • 608 Views
  • 1 replies
  • 0 likes

Local files from PC catalogue suddenly empty, all local tracks in playlists grayed out?

Used to work great, but today when I wanted to add a new track to a playlist, it's empty. Already tried deleting local cahce. Help!

Regular

Used to work great, but today when I wanted to add a new track to a playlist, it's empty. Already tried deleting local cahce.   Help!

mrX

Regular

546 Views

1 replies

0 likes

  • 546 Views
  • 1 replies
  • 0 likes

Spotify connect device (Sonos play 1)

Hi, I use two Sonos Play 1 speakers (set as a stereo pair and labelled 'Kitchen') to play spotify through (via the spotify app, not the sonos app) and have never had any problems connecting/disconnecting previously. Unfortunately, as of yesterday, Sp...

Casual Listener

Hi,   I use two Sonos Play 1 speakers (set as a stereo pair and labelled 'Kitchen') to play spotify through (via the spotify app, not the sonos app) and have never had any problems connecting/...

tds1993

Casual Listener

4512 Views

4 replies

0 likes

  • 4512 Views
  • 4 replies
  • 0 likes

Solved!! Crashing on startup

Spotify crashes as soon as I open it. I tried reinstalling it, and then it lets me login, but as soon as I'm logged in it crashes again. I tried using the windows 10 app, same result.One thing that I noticed is when I delete the cache or manually sto...

Regular

Spotify crashes as soon as I open it. I tried reinstalling it, and then it lets me login, but as soon as I'm logged in it crashes again. I tried using the windows 10 app, same result. One thing that...

sergeantbiggs

Regular

17462 Views

6 replies

0 likes

  • 17462 Views
  • 6 replies
  • 0 likes

Album art is obscured by commercial banner

Today I noticed that some ad banners at the bottom obscure album art on the bottom left. See the attachment.

Regular

Today I noticed that some ad banners at the bottom obscure album art on the bottom left. See the attachment.

469 Views

0 replies

0 likes

  • 469 Views
  • 0 replies
  • 0 likes

Scrobbling not working

After updating desktop PC to 1.0.80.474.gef6b503e version last.fm stopped saving scrobbled tracks.

Casual Listener

After updating desktop PC to 1.0.80.474.gef6b503e version last.fm stopped saving scrobbled tracks.

havryliuk

Regular

1113 Views

4 replies

3 likes

  • 1113 Views
  • 4 replies
  • 3 likes

Volume turns off

I was listening to an album on Spotify, with volume at 100%. Midway through the album, the ads came, and I turned off the Spotify volume while they lasted. After the ads, I tried to turn on the volume again, but the volume button wasn't working: noth...

Casual Listener

I was listening to an album on Spotify, with volume at 100%. Midway through the album, the ads came, and I turned off the Spotify volume while they lasted. After the ads, I tried to turn on the volum...

XSCB

Casual Listener

1278 Views

2 replies

0 likes

  • 1278 Views
  • 2 replies
  • 0 likes

Cover Art

It's kind of bother me that the cover art doesn't show up. At first, I thought it's because my internet connection. Then I checked it, but it's working just fine. And I tested it to my local files, and the cover art is show up. Do I need to re-instal...

Newbie

It's kind of bother me that the cover art doesn't show up. At first, I thought it's because my internet connection. Then I checked it, but it's working just fine. And I tested it  to my local fi...

Soundofus

Community Legend

472 Views

1 replies

0 likes

  • 472 Views
  • 1 replies
  • 0 likes

Search function doesn't work

I've been having some issues with the Spotify search function recently on my PC. Most of the time it doesn't show anything, only my recent search results. When I restart Spotify, I don't have this problem for like the first 1-2 things I search for, b...

Newbie

I've been having some issues with the Spotify search function recently on my PC. Most of the time it doesn't show anything, only my recent search results. When I restart Spotify, I don't have this pr...

CMoresco

Newbie

1568 Views

2 replies

0 likes

  • 1568 Views
  • 2 replies
  • 0 likes

Songs are different in android and PC

Hello, I have this issue.I found at least 3 songs which are different in android and PC, while I switch between these two playback devices.In phone it sounds like original song, but in PC is some kind of remix Here is video https://photos.app.goo.gl/...

Regular

Hello, I have this issue. I found at least 3 songs which are different in android and PC, while I switch between these two playback devices. In phone it sounds like original song, but in PC is some...

KnedlaCZ

Regular

1046 Views

3 replies

0 likes

  • 1046 Views
  • 3 replies
  • 0 likes