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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

81183 Views

40 replies

68 likes

  • 81183 Views
  • 40 replies
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Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

776751 Views

503 replies

64 likes

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Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

EliJonny

Visitor

18250 Views

19 replies

5 likes

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  • 19 replies
  • 5 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2806 Views

0 replies

4 likes

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Solved!! can't play the current song - win 10

I'm constantly getting this error message: "can't play the current song " and the Win10 app is not moving to the next song. I have to click on the "next song" button to continue listennig. This happens only on my Win 10 PC (with Spotify app installed...

Music Fan

I'm constantly getting this error message: "can't play the current song " and the Win10 app is not moving to the next song.  I have to click on the "next song" button to continue listennig. This...

swf1978

Music Fan

16422 Views

17 replies

0 likes

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I don't have daily mix

I uses spotify about 2 months but i don't have my daily mix, android phone and windows in pc also don't have daily mix . When i search daily mix on pc, notification : "your daily mix not available offline" but i connected in my internet and can play ...

Newbie

I uses spotify about 2 months but i don't have my daily mix, android phone and windows in pc also don't have daily mix . When i search daily mix on pc, notification : "your daily mix not available of...

NEONMIME

Casual Listener

933 Views

2 replies

1 likes

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  • 2 replies
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Can't Sync Local Files Anymore

I recently added 2 songs to one of my playlist from my local files, and for some unknown reason, they were gryed out. The songs are in a mp3 file format and they play fine. I snooped around the forums and saw that a re-install of the app on my phone ...

Newbie

I recently added 2 songs to one of my playlist from my local files, and for some unknown reason, they were gryed out. The songs are in a mp3 file format and they play fine. I snooped around the forum...

ericmwinchester

Newbie

597 Views

1 replies

0 likes

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  • 1 replies
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Windows Notifications Pause/Plays/Skips songs on Spotify windows app

Windows notifications that have a sound connected to them sometimes pauses, plays, or skips songs (rarely) when spotify is running. Spotify isn't the active window when this occurs and it occurs randomly when a notification pops up. At first I though...

Newbie

Windows notifications that have a sound connected to them sometimes pauses, plays, or skips songs (rarely) when spotify is running. Spotify isn't the active window when this occurs and it occurs rand...

712 Views

0 replies

2 likes

bug
bug report
Windows
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  • 2 likes

Spotify Desktop - Black Screen

Every time I open my Desktop Spotify app on Windows 7, all that appears is a black screen. I think this might have had to do with the most recent update. I've tried uninstalling and reinstalling and running in compatiblity mode. I also tried turning ...

Casual Listener

Every time I open my Desktop Spotify app on Windows 7, all that appears is a black screen.  I think this might have had to do with the most recent update. I've tried uninstalling and reinstallin...

lanvyngo

Casual Listener

2348 Views

5 replies

0 likes

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  • 5 replies
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Solved!! display problem for windows 8

The pict.1 is when i start my spotify. There are green shadows behind the fonts, the image has purple noise and stuffs. And the 2nd is when i go back after minimize it.... the whole font and inage turns black. what now? I use windows 8

Casual Listener

The pict.1 is when i start my spotify. There are green shadows behind the fonts, the image has purple noise and stuffs. And the 2nd is when i go back after minimize it.... the whole font and inage tu...

ionart

Casual Listener

988 Views

4 replies

1 likes

Windows
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Superuser Contribution Facebook friends are missing

I don't see my facebook friends when goto "Find Friends". Spotify says "none of your friends are on Spotify" but it's actully not true, I know some of my friends are on spotify.

Newbie

I don't see my facebook friends when goto "Find Friends". Spotify says "none of your friends are on Spotify" but it's actully not true, I know some of my friends are on spotify.  

user-removed

Not applicable

1485 Views

1 replies

1 likes

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  • 1 replies
  • 1 likes

Spotify doesn't resume where I left, and recently played list is empty

Before, when I started spotify, I could see the song that I last played on the computer, paused exactly where I paused it, even though spotify or the computer had been completely shut down.But now, instead, what is shown is a song I played a week ago...

Newbie

Before, when I started spotify, I could see the song that I last played on the computer, paused exactly where I paused it, even though spotify or the computer had been completely shut down. But no...

mydogstevie

Newbie

807 Views

1 replies

1 likes

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  • 1 replies
  • 1 likes

Solved!! Spotify-made playlist unable to load or be removed

Greetings. A while ago I followed a Spotify-made playlist called 'A Mellow Indie Odyssey'. A remember being unable to access it before today (and didn't think much of it at the time), but I realise now that something is wrong. The playlist cannot loa...

Casual Listener

Greetings. A while ago I followed a Spotify-made playlist called 'A Mellow Indie Odyssey'. A remember being unable to access it before today (and didn't think much of it at the time), but I real...

BrynZA

Casual Listener

754 Views

2 replies

0 likes

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  • 2 replies
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Superuser Contribution Se añaden solas canciones a listas

Hola. En ocasiones se añaden automáticamente canciones a listas ya creadas o a la lista de favoritos en horas en las que no me he conectado. He cambiado la clave varias veces pero sigue pasando. ¿Esto es normal?

Newbie

Hola. En ocasiones se añaden automáticamente canciones a listas ya creadas o a la lista de favoritos en horas en las que no me he conectado. He cambiado la clave varias veces pero sigue pasando. ¿Est...

user-removed

Not applicable

2439 Views

1 replies

7 likes

  • 2439 Views
  • 1 replies
  • 7 likes

Radio not remembering my like and dislike choices, and spotify launching with full volume

Hello ! So, my Spotify doesn't launch minimized, and always plays at full volumein addiiton to that, radio stopped remembering any of my like/dislike choices. Any ideas ?

Music Fan

Hello !  So, my Spotify doesn't launch minimized, and always plays at full volume in addiiton to that, radio stopped remembering any of my like/dislike choices.   Any ideas ?

444 Views

0 replies

0 likes

Radio
volume
Windows 10
  • 444 Views
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Web player - can't play any song

Hi! I am having problem for the past 3 days. I can browse my list however i cant hit play, on both computers and my phone. Have You got any ideas what that could be? Many thanks in advance for yours suggestions. Kuba

Newbie

Hi!    I am having problem for the past 3 days. I can browse my list however i cant hit play, on both computers and my phone. Have You got any ideas what that could be?    Man...

Sebasty

Community Legend

452 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Daily Mix isn't daily

So I'm pretty sure I've had the exact same one Daily Mix ever since I started with Spotify . I want to listen to anything new that I'd actually like but Daily Mix brings me nothing either good or something I haven't already listened to before. I've a...

Casual Listener

So I'm pretty sure I've had the exact same one Daily Mix ever since I started with Spotify . I want to listen to anything new that I'd actually like but Daily Mix brings me nothing either good or som...

Sebasty

Community Legend

612 Views

1 replies

0 likes

  • 612 Views
  • 1 replies
  • 0 likes

Can't play an artist

Hello, I realised a couple of days back that I can't play any songs by the "Bourbon Boys". so I thought if I waited a week or so it would work again, but no.

Regular

Hello, I realised a couple of days back that I can't play any songs by the "Bourbon Boys". so I thought if I waited a week or so it would work again, but no.

Frostbiteguy

Regular

392 Views

1 replies

0 likes

  • 392 Views
  • 1 replies
  • 0 likes

history and last played songs = empty!?

Hello,first: I don't know if the description is correct, as I use a german version of Spotify.I use Spotify on Android Smartphone and PC.But since a few days it seems, that my history of last played songs ist completely empty on PC while on Smartphon...

Newbie

Hello, first: I don't know if the description is correct, as I use a german version of Spotify. I use Spotify on Android Smartphone and PC. But since a few days it seems, that my history of last p...

799 Views

0 replies

2 likes

  • 799 Views
  • 0 replies
  • 2 likes

Solved!! I can not edit my own playlist

I can not edit my own playlist on desktop, this happens only with a playlist that when change a song appears a prohibited arrow,this is very frustrating.Can someone help me?

Newbie

I can not edit my own playlist on desktop, this happens only with a playlist that when change a song appears a prohibited arrow,this is very frustrating.Can someone help me?

MattSuda

Spotify Star

815 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

(BUG) Can't unsave albums!

Hello. When I started using Spotify a few months ago I saved most of my singles with their single song album. I would now like to only have the song itself saved, so I can filter in my full albums easily with the "only saved albums" filter. But I cam...

Newbie

Hello. When I started using Spotify a few months ago I saved most of my singles with their single song album.   I would now like to only have the song itself saved, so I can filter i...

652 Views

0 replies

0 likes

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  • 0 replies
  • 0 likes

Song not playing or not uploaded.

Hi, It's been a couple of artists that I don't find on Spotify app but if I search on google about this artist on spotify, it says that there is an album. However, the songs won't start on the internet browser. For example, I wanted to listen to Clau...

Newbie

Hi,    It's been a couple of artists that I don't find on Spotify app but if I search on google about this artist on spotify, it says that there is an album. However, the songs won't star...

MattSuda

Spotify Star

1101 Views

1 replies

0 likes

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  • 1 replies
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Unwanted device, how to stop it?

There are different unwanted devices connecting to my acount, and I'm pretty annoyedI have used "log out everywhere", "remove devices", changed password, both on spotify and facebook... the devices then disappear for a while, just to connect againwha...

Newbie

There are different unwanted devices connecting to my acount, and I'm pretty annoyed I have used "log out everywhere", "remove devices", changed password, both on spotify and facebook... the devices...

MattSuda

Spotify Star

4777 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Spotify Website won't load & App is offline

For some reason, whenever I'm at work, my Spotify will completely stop working. The Desktop app thinks that I'm offline and I can't even access www.spotify.com in any of my browsers (Chrome, IE, Edge, Firefox). In Chrome, it would say "This site can’...

Regular

For some reason, whenever I'm at work, my Spotify will completely stop working. The Desktop app thinks that I'm offline and I can't even access www.spotify.com in any of my browsers (Chrome, IE, Edge...

chop-shop

Newbie

3747 Views

6 replies

0 likes

  • 3747 Views
  • 6 replies
  • 0 likes