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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

83210 Views

40 replies

68 likes

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Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

789384 Views

503 replies

64 likes

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Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

iyoran

Newbie

22214 Views

22 replies

6 likes

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  • 6 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3000 Views

0 replies

4 likes

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Unwanted device, how to stop it?

There are different unwanted devices connecting to my acount, and I'm pretty annoyedI have used "log out everywhere", "remove devices", changed password, both on spotify and facebook... the devices then disappear for a while, just to connect againwha...

Newbie

There are different unwanted devices connecting to my acount, and I'm pretty annoyed I have used "log out everywhere", "remove devices", changed password, both on spotify and facebook... the devices...

MattSuda

Spotify Star

4794 Views

1 replies

0 likes

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Spotify Website won't load & App is offline

For some reason, whenever I'm at work, my Spotify will completely stop working. The Desktop app thinks that I'm offline and I can't even access www.spotify.com in any of my browsers (Chrome, IE, Edge, Firefox). In Chrome, it would say "This site can’...

Regular

For some reason, whenever I'm at work, my Spotify will completely stop working. The Desktop app thinks that I'm offline and I can't even access www.spotify.com in any of my browsers (Chrome, IE, Edge...

chop-shop

Newbie

3776 Views

6 replies

0 likes

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  • 6 replies
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Selective collaboration for playlist

How can I make my collaborative playlists selectively accessible to ONLY my friends and not everyone?This will prevent some random person from messing with my collaborative playlist.

Roadie

How can I make my collaborative playlists selectively accessible to ONLY my friends and not everyone? This will prevent some random person from messing with my collaborative playlist.

MattSuda

Spotify Star

791 Views

1 replies

1 likes

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  • 1 replies
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Click New Playlist in the menu on the left.

Just joined. Want to make a playist on my desktop. It says in the directions to Click New Playlist in the menu on the left.Nothing on the left says that. Don't see anythign under any of the topics. Am I missing something? What to do? Thanks.

Casual Listener

Just joined. Want to make a playist on my desktop. It says in the directions to  Click New Playlist in the menu on the left. Nothing on the left says that. Don't see anythign under...

thecocoapod

Casual Listener

771 Views

4 replies

0 likes

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Solved!! List of people who follow artist - gone

Hi, Before I was able to go to an artists page and see which of my facebook friends follow the artist. This was shown above the related artists list. It is not showing for me anymore on my windwos desktop version of Spotify. Does anyone know how to g...

Casual Listener

Hi,   Before I was able to go to an artists page and see which of my facebook friends follow the artist. This was shown above the related artists list. It is not showing for me anymore on my w...

MattSuda

Spotify Star

681 Views

1 replies

0 likes

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  • 1 replies
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Moving playlists OUT of folders

Hi, I accidentally managed to put a playlist in the wrong folder and now I'm unable to move it back to the "playlists"-tab. I do this on a laptop and what I had to do in order to get the playlist out of the folder was to drag the name of the playlist...

Newbie

Hi, I accidentally managed to put a playlist in the wrong folder and now I'm unable to move it back to the "playlists"-tab. I do this on a laptop and what I had to do in order to get the playlist out...

3365 Views

0 replies

63 likes

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All songs in personal playlists greyed out & unavailable

Spotify is working fine and connected to the internet and can play playlists created by others with no problem. For playlists that I imported from iTunes a long time ago, however, every song in every playlists is greyed out and marked as 'not availab...

Regular

Spotify is working fine and connected to the internet and can play playlists created by others with no problem. For playlists that I imported from iTunes a long time ago, however, every song in every...

vobc

Regular

2884 Views

1 replies

4 likes

  • 2884 Views
  • 1 replies
  • 4 likes

Add a artist to a playlist description

Hey Guys!I was wondering how I could add a artist to a playlist description example: Thanks,

Composer

Hey Guys! I was wondering how I could add a artist to a playlist description example:    Thanks,    

MattSuda

Spotify Star

4642 Views

11 replies

2 likes

Windows
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Bandwidth / Usage and Lag Qustion

Hi All, So recently I decided to create a huuuge playlist for myself and friends to listen to while driving. My question is this: Will having more than 2000 / 3000 songs in my playlist cause any additional costs in bandwidth on the mobile version? Ob...

Regular

Hi All,   So recently I decided to create a huuuge playlist for myself and friends to listen to while driving. My question is this:   Will having more than 2000 / 3000 songs in my playl...

MattSuda

Spotify Star

483 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Media keys not working

Hello, unfortuanlly the media keys of my Dell laptop are ignored by Spotify-Desktop.The keys do work with other applications.Spotify also doesn't react, when there is no other media Player (oder Google Chrome) running and even, when Spotify is in the...

Casual Listener

Hello,   unfortuanlly the media keys of my Dell laptop are ignored by Spotify-Desktop. The keys do work with other applications. Spotify also doesn't react, when there is no other media Play...

Samuel_P

Casual Listener

1751 Views

4 replies

0 likes

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  • 4 replies
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Reduce the window to a panel with a playlist

Hello, how in spotify reduce the window to the panel with a playlist? Example in the photo

Casual Listener

Hello, how in spotify reduce the window to the panel with a playlist?  Example in the photo

AlexLean

Casual Listener

508 Views

2 replies

0 likes

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KEYBOARD SHORTCUTS KIDNAPPED BY SPOTIFY

I'm soooo tired of companies chosing the way we MUST use our devices/information/accounts! I'm very, very tired! Instagram won't let me see the feed in chronological order, Google thinks it knows the kind of answers I'm looking for, Facebook shoves m...

Newbie

I'm soooo tired of companies chosing the way we MUST use our devices/information/accounts! I'm very, very tired! 😞   Instagram won't let me see the feed in chronological order, Google thinks ...

467 Views

0 replies

0 likes

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friend feed not working right

Having this issue over the past couple weeks. I follow 170 people and it only shows activity from 20ish of them, and not even the ones whose taste in music is closest to mine windows 10 latest version of the desktop app I believe

Casual Listener

Having this issue over the past couple weeks.  I follow 170 people and it only shows activity from 20ish of them, and not even the ones whose taste in music is closest to mine 😛 windows 10 late...

paulvej1

Casual Listener

544 Views

2 replies

2 likes

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  • 2 replies
  • 2 likes

RECENTLY PLAYED ARTIST NOT UPDATING

Hi,I have been looking and i have found that my recently played artist is not updating.I also went to my friend page and saw it was not updating for them. This has been here for nearly a month and it is annyoing me.since i pay for spotify i need a fi...

Newbie

Hi, I have been looking and i have found that my recently played artist is not updating. I also went to my friend page and saw it was not updating for them.  This has been here for nearly a m...

snickel63

Newbie

572 Views

1 replies

1 likes

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  • 1 replies
  • 1 likes

I can't see friends feed correctly

I can't see my friends feed correctly, it looks like it's scrolled up and I can only see one friend at a time.

Newbie

I can't see my friends feed correctly, it looks like it's scrolled up and I can only see one friend at a time.

302 Views

0 replies

0 likes

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Discovery Weekly is not working properly

I am having problem with my discovery weekly playlist, instead of giving me one playlist for a week, it's give me more than one, for some reason every sunday its giving me a playlist that last just one day, because on monday i receive another playlis...

Newbie

I am having problem with my discovery weekly playlist, instead of giving me one playlist for a week, it's give me more than one, for some reason every sunday its giving me a playlist that last just o...

337 Views

0 replies

0 likes

  • 337 Views
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Friend's playlists don't update when new songs are added.

So I've been following a friend of mine's playlists since last year, but the playlists don't update with the new songs they've added to them. The only reason anyone can tell there are new songs on the playlists is because it shows up on their feed as...

Newbie

So I've been following a friend of mine's playlists since last year, but the playlists don't update with the new songs they've added to them. The only reason anyone can tell there are new songs on th...

487 Views

0 replies

0 likes

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Setting are not saving

So, for some time I have an issue with Spotify's settings, especially advanced. Every time I close the app, my settings are being discarded, ie. offline storage, best artist, volume. I have tried clean install, to no avail. Running Windows 10 with al...

Newbie

So, for some time I have an issue with Spotify's settings, especially advanced.   Every time I close the app, my settings are being discarded, ie. offline storage, best artist, volume. I have ...

MattSuda

Spotify Star

1988 Views

1 replies

2 likes

  • 1988 Views
  • 1 replies
  • 2 likes

Desktop Windows App is not saving my Settings under Social

The Desktop app is not saving my changed settings on social. I toggle off the "automatically make new playlists public" and "show my current top artists" and those options never stay saved once I restart Spotify on Windows.

Visitor

The Desktop app is not saving my changed settings on social. I toggle off the "automatically make new playlists public" and "show my current top artists" and those options never stay saved once I res...

MattSuda

Spotify Star

786 Views

2 replies

2 likes

  • 786 Views
  • 2 replies
  • 2 likes

settings not memorized

Spotify seems to doesn't keep the settings and each time i restart my device they revert back, any suggestions?

Newbie

Spotify seems to doesn't keep the settings and each time i restart my device they revert back, any suggestions?

MattSuda

Spotify Star

369 Views

1 replies

0 likes

  • 369 Views
  • 1 replies
  • 0 likes