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Desktop (Windows)

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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

1714 Views

0 replies

2 likes

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

145940 Views

83 replies

27 likes

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Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

130936 Views

294 replies

22 likes

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New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

10995 Views

1 replies

6 likes

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Sorting algorithm fault an inconsistent between desktop and android

It seem not possible to open an issue any longer so I post here instead. I would like to bump the following issue that is closed for some reason.https://community.spotify.com/t5/Ongoing-Issues/Sorting-algorithm-faulty-on-desktop/idc-p/4366157#M67093 ...

Roadie

It seem not possible to open an issue any longer so I post here instead. I would like to bump the following issue that is closed for some reason. https://community.spotify.com/t5/Ongoing-Issues/Sort...

bosi

Roadie

718 Views

2 replies

0 likes

sorting
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Add to playlist from playlist radio

there was a post on the matter last june, and I wonder what happend to it..is there going to be such button or another solution was implempted? * another question: is there an easy way to see what in my list and what not?right now I'm adding and clic...

Newbie

there was a post on the matter last june, and I wonder what happend to it.. is there going to be such button or another solution was implempted?   * another question: is there an easy way to ...

475 Views

0 replies

0 likes

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Superuser Contribution The Spotify app keeps crashing on my PC each time I press "play."

Every time I try to play music on my PC from my Spotify app, it automatically closes down. Once I hit the "play" button, seconds later the app shuts down. I can still listen on Web Player though. I have tried uninstalling and reinstalling to no avail...

Newbie

Every time I try to play music on my PC from my Spotify app, it automatically closes down. Once I hit the "play" button, seconds later the app shuts down. I can still listen on Web Player though. I h...

stijnjits

Casual Listener

6303 Views

8 replies

5 likes

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Downloads to Where

Apparently I have been able to download some tunes from my Playlists. But where are they downloaded? I would like to get them into my laptop C drive and then copy to a stick. (I do have Premium.)

Newbie

Apparently I have been able to download some tunes from my Playlists.  But where are they downloaded?  I would like to get them into my laptop C drive and then copy to a stick.  (I do ...

Hubo

Community Legend

445 Views

1 replies

0 likes

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Superuser Contribution Share My Activity Button on Spotify Social is always disabled

Hi, guys. I am experiencing a problem which is quite irritating. I can see what my friends are listening to but they cannot see what i am listening to. When i look into my spotify settings, i see that my "share my activity" button is always disabled,...

Casual Listener

Hi, guys. I am experiencing a problem which is quite irritating. I can see what my friends are listening to but they cannot see what i am listening to. When i look into my spotify settings, i see tha...

Melody

Spotify

1272 Views

3 replies

0 likes

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Superuser Contribution Spotify Windows App and Android App are acting weird

All of a sudden, Spotify in my PC and Android started to delete songs and redownload them, at a big scale. I'm talking 70 songs, some times up to 200. Is anyone else experiencing this? Is there any possible solutions? Is Spotify aware of this error? ...

Casual Listener

All of a sudden, Spotify in my PC and Android started to delete songs and redownload them, at a big scale. I'm talking 70 songs, some times up to 200. Is anyone else experiencing this? Is there any p...

SergioDavid

Roadie

953 Views

1 replies

0 likes

Android App
huge problem
redownloading
windows app
  • 953 Views
  • 1 replies
  • 0 likes

Giant artist select page on startup

Hello Everyone.The first time i logged into Spotify on a free account it let me choose my favourite genres and artists within those genres , this made spotify generate unique playlists for me .so i enjoyed it and then decided to delete the account an...

Casual Listener

Hello Everyone. The first time i logged into Spotify on a free account it let me choose my favourite genres and artists within those genres , this made spotify generate unique playlists for me ...

6erd-0l_6vnj6

Casual Listener

4197 Views

4 replies

5 likes

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after PC restart spotify loads one specific song and doesnt remember last song

Not really sure how to explain it but, whenever my PC crashes, restarts etc It will auto start Spotify, but the issue is that It will say the last song I was listening to was a song called "Black and White" which has been removed from my playlist age...

Casual Listener

Not really sure how to explain it but, whenever my PC crashes, restarts etc It will auto start Spotify, but the issue is that It will say the last song I was listening to was a song called "Black and...

LunaFr0st

Casual Listener

735 Views

1 replies

1 likes

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Question About "Publish Activity On Spotify."

I have a quick question. If I select "Publish Activity On Spotify," does that mean it will start from that moment on? Or does that mean people can also see all my past artists I've listened to (recently played)? Last question, does "Publish Activity ...

Visitor

I have a quick question. If I select "Publish Activity On Spotify," does that mean it will start from that moment on? Or does that mean people can also see all my past artists I've listened to (recen...

MattSuda

Spotify Star

12086 Views

1 replies

0 likes

Desktop Windows
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Why i cant this albun?

i was really excited by the idea of joanna newsom discography avaliable on spotify, but, i simply cant reproduce it.if i acces through web:https://open.spotify.com/album/4ZFCqS8Ye5qgp4w7Sq09T4but if i go to the artist on the app, that albun is not li...

Newbie

i was really excited by the idea of joanna newsom discography avaliable on spotify, but, i simply cant reproduce it. if i acces through web: https://open.spotify.com/album/4ZFCqS8Ye5qgp4w7Sq09T4 b...

phan_times

Community Legend

523 Views

1 replies

0 likes

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Superuser Contribution RickGroeneweg98

Hi, I'm getting errors when playing local files in a playlist. I've manually added some .MP3 files in my 'C:\users\music' directory and imported this from Spotify. The .MP3 files work (encoded properly, not corrupt). These tracks won't play in a play...

Newbie

Hi,   I'm getting errors when playing local files in a playlist. I've manually added some .MP3 files in my 'C:\users\music' directory and imported this from Spotify. The .MP3 files work (encod...

Julian

Moderator

519 Views

1 replies

0 likes

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Unable to save liked Songs for offline

Hi,I personally would like to be able to save all my liked songs (under My Library) for offline listening, And I'm able to do so on my Android app: Unfortunately, I don't have this option on my windows client app: I do have the option to save other p...

Regular

Hi, I personally would like to be able to save all my liked songs (under My Library) for offline listening, And I'm able to do so on my Android app:      Unfortunately, I don't h...

papigers

Regular

755 Views

1 replies

0 likes

Windows
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Solved!!Superuser Contribution NEW RELEASES don't update

Hello, i suscribe for few weeks and i see that new release section not update for new music, why it that?(check in desktop and anodrd and web player)

Roadie

Hello, i suscribe for few weeks and i see that new release section not update for new music, why it that? (check in desktop and anodrd and web player)

Julian

Moderator

2955 Views

4 replies

0 likes

Android App
Desktop bug
new release
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Superuser Contribution Any way to minimize or remove items on the sidebar?

I never use anything in "Your Library"--just use the Playlists--and I have to scroll down every time I want to access anything that I use.

Visitor

I never use anything in "Your Library"--just use the Playlists--and I have to scroll down every time I want to access anything that I use.

JustNaeem

Regular

2427 Views

2 replies

3 likes

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Solved!! Spotify is not opening on my laptop

I have Windows 10 installed on my laptop. Spotify was installed by default, and I found it a very good app to use. A few weeks ago, Spotify disappeared from my Start menu, and I cannot find the programme on my computer anywhere, unless I go to the Wi...

Casual Listener

I have Windows 10 installed on my laptop. Spotify was installed by default, and I found it a very good app to use. A few weeks ago, Spotify disappeared from my Start menu, and I cannot find the progr...

Luke

Spotify Star

14689 Views

5 replies

0 likes

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Superuser Contribution Queue resets after restarting spotify

Almost every time I restart spotify or my computer, the queue resets to something from a while ago. It can be a queue from earlier that day, but I've had it reset to the same queue for like a week straight (starting with the exact same song every tim...

Regular

Almost every time I restart spotify or my computer, the queue resets to something from a while ago. It can be a queue from earlier that day, but I've had it reset to the same queue for like a week st...

Perpetualis

Newbie

5544 Views

14 replies

14 likes

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Repeat Function Not Working Properly

Hi All, This might sound like a weird issue, but it's been bugging me and I can't seem to fix it, so I figure I'll give this a shot. My previous laptop that I had ran Windows 7, and if I was listening to a single track on repeat and then decided to c...

Casual Listener

Hi All,   This might sound like a weird issue, but it's been bugging me and I can't seem to fix it, so I figure I'll give this a shot.   My previous laptop that I had ran Windows 7, and...

375 Views

0 replies

0 likes

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Superuser Contribution Bugs

Hello since few updates ago there are a few bugs in Spotify client.1) It starts maximized, but down between start bar (taskbar) and player window is white line. When I click to unmaximized and maximaze again, it changes to black, but still it is not ...

Music Fan

Hello since few updates ago there are a few bugs in Spotify client. 1) It starts maximized, but down between start bar (taskbar) and player window is white line. When I click to unmaximized and maxi...

Alfredo

Roadie

1072 Views

5 replies

0 likes

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Bad shuffle

Hi, guys. Shuffle works terribly, I hear the same songs every day, I reinstalled Spotify, cleared the cache, but still I hear the same songs every day.Please change the algorithm, or do something about it. Thanks

Music Fan

Hi, guys. Shuffle works terribly, I hear the same songs every day, I reinstalled Spotify, cleared the cache, but still I hear the same songs every day. Please change the algorithm, or do something a...

Koteyk0o

Music Fan

1130 Views

2 replies

0 likes

shuffle
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Solved!! Song not available on spotify but I have the song downloaded on my computer

Hi, I have a song that I have downloaded from a CD onto my computer and would like to add it to a playlist and play it on Spotify, however, that same song is no longer available on Spotify for some reason. I know that Spotify tries to have you stream...

Casual Listener

Hi,   I have a song that I have downloaded from a CD onto my computer and would like to add it to a playlist and play it on Spotify, however, that same song is no longer available on Spotify f...

cnd4747

Casual Listener

717 Views

2 replies

0 likes

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