Help - Desktop Windows

Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:38:28 PM
2024-09-03 1:50:30 PM
ipanasenko
Newbie
50170 Views
77 replies
27 likes

50170 Views
77 replies
27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

MattSuda
Spotify Star
2023-06-26 8:42:18 AM
2 weeks ago
rednblu
Roadie
75941 Views
271 replies
21 likes

75941 Views
271 replies
21 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:08:45 PM
2023-04-29 10:41:16 PM
MattSuda
Spotify Star
5329 Views
1 replies
6 likes

5329 Views
1 replies
6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

Goodman
Spotify Legend
2013-09-17 11:47:47 AM
145469 Views
0 replies
26 likes
Mac
Windows

145469 Views
0 replies
26 likes

Solved!! cant play any songs on my pc

when i try to start a song it just skips every song i have, and says that i cant play this song cause its not available.

Fiskebugga
Casual Listener
when i try to start a song it just skips every song i have, and says that i cant play this song cause its not available.
2018-04-04 10:01:40 AM
2018-04-06 11:44:50 AM
Agathe06
Casual Listener
1215 Views
4 replies
0 likes

1215 Views
4 replies
0 likes

Spotify app won't unmute

This has happened to me twice: the Spotify desktop app becomes stuck on mute and will not unmute. The little volume icon is X'ed out. Clicking will not unmute it. Closing and restarting the app doesn't work; rebooting doesn't work. The app is permane...

moonietunes2
Newbie
This has happened to me twice: the Spotify desktop app becomes stuck on mute and will not unmute. The little volume icon is X'ed out. Clicking will not unmute it. Closing and restarting the app doesn...
2017-09-07 9:18:59 PM
2018-04-06 3:00:31 AM
Luke0g
Newbie
6025 Views
2 replies
2 likes

6025 Views
2 replies
2 likes

Log In Functionality Broken

When trying to log into Spotify in Windows 10 I am unable to successfully log in. I enter my correct account credentials and even after 5-10 minutes of waiting the application remains at the log in screen. My guess is that the application will remain...

dougtehownerer
Newbie
When trying to log into Spotify in Windows 10 I am unable to successfully log in. I enter my correct account credentials and even after 5-10 minutes of waiting the application remains at the log in s...
2018-04-05 9:46:37 PM
299 Views
0 replies
0 likes

299 Views
0 replies
0 likes

Solved!! Spotify Connect don't show all Devices

Hello everybody, I have some troubles with my Spotify Connect Devices. The Spotify App running on my Windows PC only finds some of my Devices.My Iphone can find all of them.Interesting Part: As soon as i connect my Iphone with a Device its available ...

Scharmen
Casual Listener
Hello everybody, I have some troubles with my Spotify Connect Devices. The Spotify App running on my Windows PC only finds some of my Devices. My Iphone can find all of them. Interesting P...
2018-03-27 5:01:59 PM
2018-04-05 7:48:49 PM
Scharmen
Casual Listener
26861 Views
4 replies
1 likes

26861 Views
4 replies
1 likes

Spotify Genre/Mood not working on Windows Desktop for MONTHS!

Dear Spotify, This problem has been plaguing me and other users for months. We have been posting about it on the community forum but have not heard anything back yet. Check out this post: https://community.spotify.com/t5/Desktop-Mac/Genres-Moods-Don-...

emg2dk
Regular
Dear Spotify, This problem has been plaguing me and other users for months. We have been posting about it on the community forum but have not heard anything back yet. Check out this post:&nb...
2018-02-28 10:52:57 PM
2018-04-05 7:32:28 PM
emg2dk
Regular
991 Views
2 replies
5 likes

991 Views
2 replies
5 likes

Shuffle on Collaborative Playlists

The shuffle feature for collaborative playlists sorts by which user added the track on the Android app and Windows desktop version for me. Shuffling the same playlist on my friend's iphone doesn't show this issue (we're the only two collaborators). A...

TheGrahamKelly
Casual Listener
The shuffle feature for collaborative playlists sorts by which user added the track on the Android app and Windows desktop version for me. Shuffling the same playlist on my friend's iphone doesn...
2018-03-06 2:51:41 AM
2018-04-05 5:47:53 PM
JayJoke57
Newbie
754 Views
1 replies
0 likes

754 Views
1 replies
0 likes

Superuser Contribution New Title Bar

It just isn't very nice. The menu now drops downwards, but is completely out of sync with the style of the rest of the Spotify app. Also why are the min/max/close buttons outlined in their own extra black box? Did the devs rollout a menu update befor...

GavinSpavin
Regular
It just isn't very nice. The menu now drops downwards, but is completely out of sync with the style of the rest of the Spotify app. Also why are the min/max/close buttons outlined in their own extra ...
2018-03-10 10:06:08 AM
2018-04-05 5:43:30 PM
ed-mcknight
Newbie
1012 Views
3 replies
3 likes

1012 Views
3 replies
3 likes

Songs won't leave queue

Every time I open Spotify on my computer, I have to remove these 2 songs from my queue. They play every time I try to listen to music. It will say my queue is empty when it's really not and continues to play those songs every time?

Elira
Newbie
Every time I open Spotify on my computer, I have to remove these 2 songs from my queue. They play every time I try to listen to music. It will say my queue is empty when it's really not and continues...
2018-04-04 9:23:10 PM
2018-04-05 3:36:10 PM
Sebasty
Community Legend
741 Views
1 replies
0 likes

741 Views
1 replies
0 likes

Saved song date is in the future?

The screenshot shows it all, the date is just in the future and saving a new song puts it below it (correct chronologically for what it thinks) but this is just weird.

jjclemo
Casual Listener
The screenshot shows it all, the date is just in the future and saving a new song puts it below it (correct chronologically for what it thinks) but this is just weird.
2018-04-05 4:07:47 AM
2018-04-05 3:30:05 PM
Sebasty
Community Legend
581 Views
1 replies
0 likes

581 Views
1 replies
0 likes

Pages Not Loading On Windows Desktop

All the time I'm using the Windows Desktop application and everytime after browsing through the artists, albums, etc pages for some time, they don't load after awhile and it just shows the dots in a circle and won't load no matter how long I wait. Do...

AwesomeNope
Casual Listener
All the time I'm using the Windows Desktop application and everytime after browsing through the artists, albums, etc pages for some time, they don't load after awhile and it just shows the dots in a ...
2018-04-04 3:30:54 AM
2018-04-05 2:55:26 PM
Soundofus
Spotify Star
350 Views
1 replies
0 likes

350 Views
1 replies
0 likes

Descriptive Text Beneath Tiles Truncated

I'm not sure if this annoys anyone else, but when text beneath the tiles on - for example - the "Browse" pane is too long, the ending is cut off and replaced with an ellipsis. As far as I can work out, there is no way for me to see the rest of the te...

ck459
Casual Listener
I'm not sure if this annoys anyone else, but when text beneath the tiles on - for example - the "Browse" pane is too long, the ending is cut off and replaced with an ellipsis. As far as I c...
2018-04-05 12:24:27 PM
614 Views
0 replies
1 likes
application
Description
ellipsis
text
truncated
Windows

614 Views
0 replies
1 likes

Clicking on covert art should point to the song

Let's assume I have multiple folders, subfolders, and playlists. I choose to go to folder X and press PLAY (to play all songs within that folder) When I click on a album cover I expect Spotify to take me to the exact place where the song is (the play...

edga
Roadie
Let's assume I have multiple folders, subfolders, and playlists. I choose to go to folder X and press PLAY (to play all songs within that folder) When I click on a album cover...
2018-04-04 12:20:29 AM
2018-04-05 11:31:07 AM
Soundofus
Spotify Star
343 Views
1 replies
0 likes

343 Views
1 replies
0 likes

Daily Mix not refreshing?

Hi - I have 2 questions about Daily Mix. Firstly, my daily mixes are different between my devices, so I can't listen to the same mix on my phone as I can on the Windows app. Is this supposed to be the case? It doesn't make any sense though as surely ...

nick83
Newbie
Hi - I have 2 questions about Daily Mix. Firstly, my daily mixes are different between my devices, so I can't listen to the same mix on my phone as I can on the Windows app. Is this supposed...
2017-06-30 1:44:07 PM
2018-04-05 11:24:57 AM
Aldracor
Newbie
638 Views
1 replies
2 likes
Windows

638 Views
1 replies
2 likes

Clear Queue

Looking at all of these other posts about needing to clear a queue, I have tried to find ANYTHING resembling what is said, but I can't find it. There is NO button, going to the last song just moves it to the top of the queue, playing a new album adds...

Clayros
Newbie
Looking at all of these other posts about needing to clear a queue, I have tried to find ANYTHING resembling what is said, but I can't find it. There is NO button, going to the last song just moves i...
2018-04-05 2:33:11 AM
2018-04-05 10:29:34 AM
Soundofus
Spotify Star
4500 Views
1 replies
4 likes

4500 Views
1 replies
4 likes

Premium Spotify trouble

Hello, I have a problem with premium spotify. I had a premium bought on my spotify account. I had a bank card there, of course. Unfortunately, recently I had to clear my phone and I forgot my login details. Now every month I automatically get funds f...

Matthew9901
Newbie
Hello, I have a problem with premium spotify. I had a premium bought on my spotify account. I had a bank card there, of course. Unfortunately, recently I had to clear my phone and I forgot my login d...
2018-04-05 8:54:01 AM
2018-04-05 10:21:45 AM
jsannn
Community Legend
520 Views
1 replies
0 likes

520 Views
1 replies
0 likes

Solved!! 48K Vs. 44.1 Khz 16 Vs. 24 Bit depth

In digital audio using pulse-code modulation (PCM), bit depth is the number of bits of information in each sample and it directly corresponds to the resolution of each sample. Examples of bit depth include compact disc digital audio, which uses 16 bi...

josephcreed7
Roadie
In digital audio using pulse-code modulation (PCM), bit depth is the number of bits of information in each sample and it directly corresponds to the resolution&nbsp...
2014-07-25 8:09:43 PM
2018-04-05 10:04:44 AM
tompabes
Music Fan
212270 Views
10 replies
7 likes
Linux
Mac
Windows

212270 Views
10 replies
7 likes

Solved!! The visualization of the program is weird and greenish

Hello everybody!!...I have troubles with the visualization of the program, I've reinstalled the program several times. Te main issue is that the program looks greenish and the letter are blurred, I've attached a photo of that. If anyone knows how to ...

STF94
Casual Listener
Hello everybody!!... I have troubles with the visualization of the program, I've reinstalled the program several times. Te main issue is that the program looks greenish and the letter are blurred, I...
2018-02-01 2:58:28 PM
2018-04-05 9:26:59 AM
IguanaSetup
Community Legend
708 Views
3 replies
0 likes

708 Views
3 replies
0 likes

Veröffentlichung einer Playlist nicht möglich

Hi,folgendes Problem:Ich kann eine bestimmte Playlist nicht veröffentlichen. Das "Veröffentlichen" ist einfach ausgegraut. Das ist allerdings meine wichtigste Playlist... Mir ist noch aufgefallen, dass das Offline-Verfügbar-Symbol da irgendwie anders...

maxbloch
Casual Listener
Hi, folgendes Problem: Ich kann eine bestimmte Playlist nicht veröffentlichen. Das "Veröffentlichen" ist einfach ausgegraut. Das ist allerdings meine wichtigste Playlist... Mir ist noch aufg...
2014-06-18 4:34:12 PM
2018-04-04 11:52:10 PM
Dieselfahrer96
Newbie
2332 Views
2 replies
0 likes
Windows

2332 Views
2 replies
0 likes

Album not up to date

After releasing The Life of Pablo, Kanye West then updated it a few times, adding a song, changing a few lines in some songs etc. My issue is, I remember listening to the most up to date version on Spofity, however it seems to have gone backwards to ...

the1master4
Newbie
After releasing The Life of Pablo, Kanye West then updated it a few times, adding a song, changing a few lines in some songs etc. My issue is, I remember listening to the most up to date version on S...
2017-04-18 6:22:07 PM
2018-04-04 10:26:14 PM
TT3R0o
Newbie
310 Views
1 replies
0 likes
Windows

310 Views
1 replies
0 likes

Não consigo baixar musicas.

Olá, tenho spotify premium e não consigo baixar musicas para ouvir off-line. Uso no celular e computador, no celular baixo tranquilo, apenas no pc tenho problemas. Quando clico para baixar a playlist fica a mensagem "esperando uma conexão..." e não s...

Tegamy
Newbie
Olá, tenho spotify premium e não consigo baixar musicas para ouvir off-line. Uso no celular e computador, no celular baixo tranquilo, apenas no pc tenho problemas. Quando clico para baixar a playlist...
2017-04-04 4:04:34 PM
2018-04-04 9:57:21 PM
ctor_mp3
Newbie
4427 Views
3 replies
5 likes
Windows

4427 Views
3 replies
5 likes

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