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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

81132 Views

40 replies

68 likes

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  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

776438 Views

503 replies

64 likes

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  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

EliJonny

Visitor

18160 Views

19 replies

5 likes

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  • 5 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2800 Views

0 replies

4 likes

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Unable to disable "Show my current Top artists" on desktop

I always disable the "Show my top artists" option (Preference > Social), but whenever I exit the app and open it again, the option gets re-enabled every single time. I'm not sure what the issue is, but both my computers(win 8.1 and 10) have the same ...

Newbie

I always disable the "Show my top artists" option (Preference > Social), but whenever I exit the app and open it again, the option gets re-enabled every single time. I'm not sure what the issue is...

MattSuda

Spotify Star

9923 Views

4 replies

4 likes

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  • 4 replies
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Question About "Publish Activity On Spotify."

I have a quick question. If I select "Publish Activity On Spotify," does that mean it will start from that moment on? Or does that mean people can also see all my past artists I've listened to (recently played)? Last question, does "Publish Activity ...

Visitor

I have a quick question. If I select "Publish Activity On Spotify," does that mean it will start from that moment on? Or does that mean people can also see all my past artists I've listened to (recen...

MattSuda

Spotify Star

12114 Views

1 replies

0 likes

Desktop Windows
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Social settings

When I want to publish my activity on spotify and make it public it oly stays public until I turn off my computer. Is there a way to make it public forever?

Newbie

When I want to publish my activity on spotify and make it public it oly stays public until I turn off my computer. Is there a way to make it public forever?

MattSuda

Spotify Star

1515 Views

1 replies

1 likes

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  • 1 replies
  • 1 likes

Solved!! Friends not showing on artist

Hi all, before I clearly remember when viewing an artist's page, it showed which of my friends listened to said artist. Not really sure after which update, but I no longer see it, and I've tried many popular artists surely at least one person would l...

Newbie

Hi all, before I clearly remember when viewing an artist's page, it showed which of my friends listened to said artist. Not really sure after which update, but I no longer see it, and I've tried many...

MattSuda

Spotify Star

813 Views

3 replies

0 likes

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autostart at login turned off but still starts at login

Using Windows 10 and desktop app. I have auto start turned off, but Spotify still starts at login. How do I get this to stop? Why have the option if it does nothing?

Newbie

Using Windows 10 and desktop app. I have auto start turned off, but Spotify still starts at login. How do I get this to stop? Why have the option if it does nothing?

Cariffo

Casual Listener

1034 Views

4 replies

2 likes

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  • 4 replies
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Solved!! Recently Played songs do not appear.

I opened Spotify and it didn't start on the last song I was listening to (which happens all the time) so I went to Recently Played and it came up with "Nothing here yet.". I checked, and Recently Played songs show up on the Web Player. Any help?

Casual Listener

I opened Spotify and it didn't start on the last song I was listening to (which happens all the time) so I went to Recently Played and it came up with "Nothing here yet.". I checked, and Recently Pla...

l7ke

Casual Listener

8473 Views

4 replies

0 likes

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  • 4 replies
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Please fix chromecast with Spotify

I predominately use Spotify on my MacBook Air, however, I have had some issues over the past few days. I recently bought a Google Chromecast, and on desktop and browser, I cannot find my chromecast whatsoever on the devices list. If someone could ple...

Newbie

I predominately use Spotify on my MacBook Air, however, I have had some issues over the past few days. I recently bought a Google Chromecast, and on desktop and browser, I cannot find my ch...

Regimbaud

Newbie

435 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Spotify not playing one track

Every time I try to play and record Tchaikovsky/Sibelius' Violin concerto played by Batiashvili/Barenboim, the 1st movement of Sibelius doesn't record and frequently (but not every time) there is no sound played on my computer. There is no problem wi...

Newbie

Every time I try to play and record Tchaikovsky/Sibelius' Violin concerto played by Batiashvili/Barenboim, the 1st movement of Sibelius doesn't record and frequently (but not every time) there is no ...

346 Views

0 replies

0 likes

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Why is Spotify.exe changed to Spotify.ink (microsoft app)

I want the old spotify backsame as him: https://community.spotify.com/t5/Desktop-Windows/Windows-10-installation-NOT-from-store/td-p/4379410

Newbie

I want the old spotify back same as him: https://community.spotify.com/t5/Desktop-Windows/Windows-10-installation-NOT-from-store/td-p/4379410

636 Views

0 replies

0 likes

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The images of my playlists are not updated

I need help guys, I tried to reupload images like 3 times and they don't update… They just appear updated on my profile but when I go to the playlists they don't. I tried it with Mac and iPhone obviously with their last Spotify version. Thanks!

Regular

I need help guys, I tried to reupload images like 3 times and they don't update… They just appear updated on my profile but when I go to the playlists they don't.   I tried it with Mac and iPh...

Sebasty

Community Legend

659 Views

6 replies

0 likes

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  • 6 replies
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Where's the .exe file in appdata>local>packages etc?

I'm trying to find the initial .exe file for Spotify but cannot find it. Anyone have any suggestions?

Newbie

I'm trying to find the initial .exe file for Spotify but cannot find it.    Anyone have any suggestions?

Sebasty

Community Legend

15339 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Is there a contact number or email for help?

I need to make sure my account is current as I should have premium. And for some reason it won't play any songs and skips through the current "radio" songs I selected. How do we get help?

Newbie

I need to make sure my account is current as I should have premium. And for some reason it won't play any songs and skips through the current "radio" songs I selected. How do we get help?

Sebasty

Community Legend

890 Views

1 replies

0 likes

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  • 1 replies
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Where can i view my playlist on desktop spotify?

On the desktop spotify, I can see my playlist under the 'your library' but i would like to them as i can see on the web --> https://open.spotify.com/collection/playlists How and where can i view my playlist on desktop spotify? Also how do i view my a...

Casual Listener

On the desktop spotify, I can see my playlist under the 'your library' but i would like to them as i can see on the web --> https://open.spotify.com/collection/playlists   How and where can...

Sebasty

Community Legend

433 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Playlist consistently shifting to another album

I created a new playlist yesterday. This playlist has 44 songs and 2 hr 51 min of music on it.No matter which song I choose to start the playlist from, following that song, it will start playing another album. Always the same album.To be specific, th...

Casual Listener

I created a new playlist yesterday.  This playlist has 44 songs and 2 hr 51 min of music on it. No matter which song I choose to start the playlist from, following that song, it will start play...

bigmyk2k

Casual Listener

680 Views

2 replies

0 likes

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  • 2 replies
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Song history not on the queue

I listened to a bunch of songs on a Release Radar playlist yesterday, only to have the playlist reset today. When I click on "Queue" as instructed, the queue shows a mishmash of songs I played literally weeks ago on the PC only. I use a variety of de...

Newbie

I listened to a bunch of songs on a Release Radar playlist yesterday, only to have the playlist reset today. When I click on "Queue" as instructed, the queue shows a mishmash of songs I played litera...

446 Views

0 replies

1 likes

  • 446 Views
  • 0 replies
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Songs keep breaking up

Hi, I am having problems with anything I play on my account. Every song just breaks up and stop like in a damage CD. Can you please help.thank you,

Casual Listener

Hi,    I am having problems with anything I play on my account. Every song just breaks up and stop like in a damage CD. Can you please help. thank you, 

JayTheSheep

Newbie

7573 Views

3 replies

3 likes

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  • 3 replies
  • 3 likes

can't login

Hello, Last week this sweet Spotify desktop app said that "you are offline" but I had my internet connection without any problem. Then I logged out from it to connect with my account again, but couldn't do it. When I click to "Connect with Facebook" ...

Newbie

Hello,   Last week this sweet Spotify desktop app said that "you are offline" but I had my internet connection without any problem. Then I logged out from it to connect with my account ag...

Nico

Community Legend

408 Views

1 replies

0 likes

  • 408 Views
  • 1 replies
  • 0 likes

Spotify Unlimited doesnt work anymore

I'm an old spotify-user with an unlimited account, for whom I pay 4,99 € every month . A couple of weeks ago, the account starts to break down while playing music or won't start to play from the beginning. Now there is no way to play some music and s...

Newbie

I'm an old spotify-user with an unlimited account, for whom I pay 4,99 € every month . A couple of weeks ago, the account starts to break down while playing music or won't start to play from the begi...

Sebasty

Community Legend

654 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Issues with SpotifyHelper when i click on New releases

When i click on New releases it is slow then they appear then the pop up appears, it only seems to be on the New releases section. Does anyone have any ideas, I am using the latest version as it appears to tell me every 2 days to restart to get the l...

Regular

When i click on New releases it is slow then they appear then the pop up appears, it only seems to be on the New releases section. Does anyone have any ideas, I am using the latest version as it appe...

368 Views

0 replies

0 likes

  • 368 Views
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Can't play music directly from an album in my library

I don't know if I am the only one having trouble with this one particular bug. But ones I want to play a song directly from an album in my library, it doesn't work.I assume it is a bug, and it is kinda annoying. Cause each and every time I have to go...

Regular

I don't know if I am the only one having trouble with this one particular bug. But ones I want to play a song directly from an album in my library, it doesn't work. I assume it is a bug, and it is k...

Nico

Community Legend

1148 Views

6 replies

0 likes

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  • 6 replies
  • 0 likes