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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

83878 Views

40 replies

68 likes

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  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

OscarDC

Moderator

795533 Views

505 replies

64 likes

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  • 505 replies
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Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

moep99

Newbie

23887 Views

25 replies

7 likes

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  • 7 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3060 Views

0 replies

4 likes

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Desktop Windows App is not saving my Settings under Social

The Desktop app is not saving my changed settings on social. I toggle off the "automatically make new playlists public" and "show my current top artists" and those options never stay saved once I restart Spotify on Windows.

Visitor

The Desktop app is not saving my changed settings on social. I toggle off the "automatically make new playlists public" and "show my current top artists" and those options never stay saved once I res...

MattSuda

Spotify Star

787 Views

2 replies

2 likes

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  • 2 replies
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settings not memorized

Spotify seems to doesn't keep the settings and each time i restart my device they revert back, any suggestions?

Newbie

Spotify seems to doesn't keep the settings and each time i restart my device they revert back, any suggestions?

MattSuda

Spotify Star

369 Views

1 replies

0 likes

  • 369 Views
  • 1 replies
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Solved!! Settings under "Social" tab not saving

All of my settings stay changed after I exit and restart my Spotify app, EXCEPT for those under the Social tab. For example, if I turn off the "Show my current Top Artists" option, my recently played artists still remains visible on my profile to mys...

Regular

All of my settings stay changed after I exit and restart my Spotify app, EXCEPT for those under the Social tab. For example, if I turn off the "Show my current Top Artists" option, my recently played...

MattSuda

Spotify Star

1625 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Social preferences won't save

Hey everyone, this is my first time using the Spotify forum so sorry if I am posting in the wrong place/way.Anyways, Spotify does not save my preferences on the desktop app. I first noticed this problem with making my account public vs private-- the ...

Newbie

Hey everyone, this is my first time using the Spotify forum so sorry if I am posting in the wrong place/way. Anyways, Spotify does not save my preferences on the desktop app. I first noticed this pr...

MattSuda

Spotify Star

711 Views

2 replies

1 likes

  • 711 Views
  • 2 replies
  • 1 likes

Unable to disable "Show my current Top artists" on desktop

I always disable the "Show my top artists" option (Preference > Social), but whenever I exit the app and open it again, the option gets re-enabled every single time. I'm not sure what the issue is, but both my computers(win 8.1 and 10) have the same ...

Newbie

I always disable the "Show my top artists" option (Preference > Social), but whenever I exit the app and open it again, the option gets re-enabled every single time. I'm not sure what the issue is...

MattSuda

Spotify Star

9941 Views

4 replies

4 likes

  • 9941 Views
  • 4 replies
  • 4 likes

Question About "Publish Activity On Spotify."

I have a quick question. If I select "Publish Activity On Spotify," does that mean it will start from that moment on? Or does that mean people can also see all my past artists I've listened to (recently played)? Last question, does "Publish Activity ...

Visitor

I have a quick question. If I select "Publish Activity On Spotify," does that mean it will start from that moment on? Or does that mean people can also see all my past artists I've listened to (recen...

MattSuda

Spotify Star

12122 Views

1 replies

0 likes

Desktop Windows
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Social settings

When I want to publish my activity on spotify and make it public it oly stays public until I turn off my computer. Is there a way to make it public forever?

Newbie

When I want to publish my activity on spotify and make it public it oly stays public until I turn off my computer. Is there a way to make it public forever?

MattSuda

Spotify Star

1523 Views

1 replies

1 likes

  • 1523 Views
  • 1 replies
  • 1 likes

Solved!! Friends not showing on artist

Hi all, before I clearly remember when viewing an artist's page, it showed which of my friends listened to said artist. Not really sure after which update, but I no longer see it, and I've tried many popular artists surely at least one person would l...

Newbie

Hi all, before I clearly remember when viewing an artist's page, it showed which of my friends listened to said artist. Not really sure after which update, but I no longer see it, and I've tried many...

MattSuda

Spotify Star

819 Views

3 replies

0 likes

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  • 3 replies
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autostart at login turned off but still starts at login

Using Windows 10 and desktop app. I have auto start turned off, but Spotify still starts at login. How do I get this to stop? Why have the option if it does nothing?

Newbie

Using Windows 10 and desktop app. I have auto start turned off, but Spotify still starts at login. How do I get this to stop? Why have the option if it does nothing?

Cariffo

Casual Listener

1042 Views

4 replies

2 likes

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  • 4 replies
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Solved!! Recently Played songs do not appear.

I opened Spotify and it didn't start on the last song I was listening to (which happens all the time) so I went to Recently Played and it came up with "Nothing here yet.". I checked, and Recently Played songs show up on the Web Player. Any help?

Casual Listener

I opened Spotify and it didn't start on the last song I was listening to (which happens all the time) so I went to Recently Played and it came up with "Nothing here yet.". I checked, and Recently Pla...

l7ke

Casual Listener

8493 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

Please fix chromecast with Spotify

I predominately use Spotify on my MacBook Air, however, I have had some issues over the past few days. I recently bought a Google Chromecast, and on desktop and browser, I cannot find my chromecast whatsoever on the devices list. If someone could ple...

Newbie

I predominately use Spotify on my MacBook Air, however, I have had some issues over the past few days. I recently bought a Google Chromecast, and on desktop and browser, I cannot find my ch...

Regimbaud

Newbie

440 Views

1 replies

0 likes

  • 440 Views
  • 1 replies
  • 0 likes

Spotify not playing one track

Every time I try to play and record Tchaikovsky/Sibelius' Violin concerto played by Batiashvili/Barenboim, the 1st movement of Sibelius doesn't record and frequently (but not every time) there is no sound played on my computer. There is no problem wi...

Newbie

Every time I try to play and record Tchaikovsky/Sibelius' Violin concerto played by Batiashvili/Barenboim, the 1st movement of Sibelius doesn't record and frequently (but not every time) there is no ...

350 Views

0 replies

0 likes

  • 350 Views
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Why is Spotify.exe changed to Spotify.ink (microsoft app)

I want the old spotify backsame as him: https://community.spotify.com/t5/Desktop-Windows/Windows-10-installation-NOT-from-store/td-p/4379410

Newbie

I want the old spotify back same as him: https://community.spotify.com/t5/Desktop-Windows/Windows-10-installation-NOT-from-store/td-p/4379410

643 Views

0 replies

0 likes

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The images of my playlists are not updated

I need help guys, I tried to reupload images like 3 times and they don't update… They just appear updated on my profile but when I go to the playlists they don't. I tried it with Mac and iPhone obviously with their last Spotify version. Thanks!

Regular

I need help guys, I tried to reupload images like 3 times and they don't update… They just appear updated on my profile but when I go to the playlists they don't.   I tried it with Mac and iPh...

Sebasty

Community Legend

668 Views

6 replies

0 likes

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  • 6 replies
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Where's the .exe file in appdata>local>packages etc?

I'm trying to find the initial .exe file for Spotify but cannot find it. Anyone have any suggestions?

Newbie

I'm trying to find the initial .exe file for Spotify but cannot find it.    Anyone have any suggestions?

Sebasty

Community Legend

15395 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Is there a contact number or email for help?

I need to make sure my account is current as I should have premium. And for some reason it won't play any songs and skips through the current "radio" songs I selected. How do we get help?

Newbie

I need to make sure my account is current as I should have premium. And for some reason it won't play any songs and skips through the current "radio" songs I selected. How do we get help?

Sebasty

Community Legend

898 Views

1 replies

0 likes

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  • 1 replies
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Where can i view my playlist on desktop spotify?

On the desktop spotify, I can see my playlist under the 'your library' but i would like to them as i can see on the web --> https://open.spotify.com/collection/playlists How and where can i view my playlist on desktop spotify? Also how do i view my a...

Casual Listener

On the desktop spotify, I can see my playlist under the 'your library' but i would like to them as i can see on the web --> https://open.spotify.com/collection/playlists   How and where can...

Sebasty

Community Legend

443 Views

1 replies

0 likes

  • 443 Views
  • 1 replies
  • 0 likes

Playlist consistently shifting to another album

I created a new playlist yesterday. This playlist has 44 songs and 2 hr 51 min of music on it.No matter which song I choose to start the playlist from, following that song, it will start playing another album. Always the same album.To be specific, th...

Casual Listener

I created a new playlist yesterday.  This playlist has 44 songs and 2 hr 51 min of music on it. No matter which song I choose to start the playlist from, following that song, it will start play...

bigmyk2k

Casual Listener

684 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Song history not on the queue

I listened to a bunch of songs on a Release Radar playlist yesterday, only to have the playlist reset today. When I click on "Queue" as instructed, the queue shows a mishmash of songs I played literally weeks ago on the PC only. I use a variety of de...

Newbie

I listened to a bunch of songs on a Release Radar playlist yesterday, only to have the playlist reset today. When I click on "Queue" as instructed, the queue shows a mishmash of songs I played litera...

449 Views

0 replies

1 likes

  • 449 Views
  • 0 replies
  • 1 likes

Songs keep breaking up

Hi, I am having problems with anything I play on my account. Every song just breaks up and stop like in a damage CD. Can you please help.thank you,

Casual Listener

Hi,    I am having problems with anything I play on my account. Every song just breaks up and stop like in a damage CD. Can you please help. thank you, 

JayTheSheep

Newbie

7595 Views

3 replies

3 likes

  • 7595 Views
  • 3 replies
  • 3 likes