Announcements

Help Wizard

Step 1

NEXT STEP

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

81123 Views

40 replies

68 likes

  • 81123 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

776331 Views

503 replies

64 likes

  • 776331 Views
  • 503 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

EliJonny

Visitor

18133 Views

19 replies

5 likes

  • 18133 Views
  • 19 replies
  • 5 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2800 Views

0 replies

4 likes

  • 2800 Views
  • 0 replies
  • 4 likes

Spotify Web Player not working

I can log into the webplayer, but as soon as I click on a album, playlist, etc, the whole web player page turns gray, while normally it would display a list of songs. Does anyone know what might be the problem?

Newbie

I can log into the webplayer, but as soon as I click on a album, playlist, etc, the whole web player page turns gray, while normally it would display a list of songs. Does anyone know what might be t...

Nico

Community Legend

429 Views

1 replies

0 likes

  • 429 Views
  • 1 replies
  • 0 likes

Windows Store for Desktop not a Business App

Hi,I'd like to allow users to install Spotify (desktop version) from the Windows Store, but we have it locked down to only business approved apps. Although Spotify for mobile is listed and can be added to a business store, Spotify for desktop can't b...

Newbie

Hi, I'd like to allow users to install Spotify (desktop version) from the Windows Store, but we have it locked down to only business approved apps. Although Spotify for mobile is listed and can be a...

431 Views

0 replies

0 likes

  • 431 Views
  • 0 replies
  • 0 likes

Solved!! Queue: all albums of an artist are added to the queue

I use version 1.0.77.338.g758ebd78 on Windows. For a few days (might be since I upgraded to this version, but I'm not sure), I've been having the following problem:whenever I go to an album and click the Play button, ALL THE ALBUIMS FROM THIS ARTIST ...

Casual Listener

I use version 1.0.77.338.g758ebd78 on Windows. For a few days (might be since I upgraded to this version, but I'm not sure), I've been having the following problem: whenever I go to an album an...

patk7

Casual Listener

1227 Views

2 replies

0 likes

  • 1227 Views
  • 2 replies
  • 0 likes

Superuser Contribution Skipping issue with just an album

Hey Spotify Community!So I've had this problem for the last couple months. Everything in my Spotify works just fine, except for Mac Miller's album "The Divine Feminine". Every song in that album plays like it's a scratched cd, it skips and songs are ...

Casual Listener

Hey Spotify Community! So I've had this problem for the last couple months. Everything in my Spotify works just fine, except for Mac Miller's album "The Divine Feminine". Every song in that album pl...

Kikscl12

Casual Listener

507 Views

2 replies

0 likes

  • 507 Views
  • 2 replies
  • 0 likes

Shuffle is broken

[Premium, Windows 10 64-bit, Desktop App] I've been having trouble lately with listening to a playlist on shuffle. If I add new songs to the playlist and then go to listen to it on shuffle, it will play a lot of newly added songs first. This is reall...

Casual Listener

[Premium, Windows 10 64-bit, Desktop App]   I've been having trouble lately with listening to a playlist on shuffle. If I add new songs to the playlist and then go to listen to it on shuffle, ...

JayDarcy

Casual Listener

7031 Views

3 replies

1 likes

  • 7031 Views
  • 3 replies
  • 1 likes

Solved!! I don't want to see my countries musics in Discover

I dislike my countries musics and I don't want to see them in my discover. Seems like only way is change your country from settings but I can't because I am premium member, should I cancel my premium for change country and continue from Free account?...

Newbie

I dislike my countries musics and I don't want to see them in my discover. Seems like only way is change your country from settings but I can't because I am premium member, should I cancel my premium...

Sebasty

Community Legend

743 Views

1 replies

0 likes

  • 743 Views
  • 1 replies
  • 0 likes

Spotify familiar (varios perfiles en un mismo dispositivo)

Buenos dias, tengo una cuenta familiar, queria saber como puedo hacer para que en la computadora de mi casa como en la tablet familiar, la que usamos cuando salimos esten todos los perfiles, ya que esa computadora es usada por todos como tambien la t...

Newbie

Buenos dias, tengo una cuenta familiar, queria saber como puedo hacer para que en la computadora de mi casa como en la tablet familiar, la que usamos cuando salimos esten todos los perfiles, ya que e...

901 Views

0 replies

1 likes

  • 901 Views
  • 0 replies
  • 1 likes

Playback stops when playback device becomes not available

Windows desktop clientWin 10Playback devices : BT headset, Connected headset, Display outputs * 2 not in use. When using Bluetooth headset to listen to music on spotify and turning the headset of Spotify client will says "Can't play the current song....

Casual Listener

Windows desktop client Win 10 Playback devices : BT headset, Connected headset, Display outputs * 2 not in use.   When using Bluetooth headset to listen to music on spotify and turning the h...

548 Views

0 replies

0 likes

bug
Desktop Windows
Playback issue
  • 548 Views
  • 0 replies
  • 0 likes

Home Screen Is Blank - Windows Desktop

In the past couple of days when I start Spotify on my desktop my Home screen is completely blank (see image). I have disabled hardware accelleration, and everything else I can remotely find online to resolve the issue, to no avail. Any other suggesti...

Casual Listener

In the past couple of days when I start Spotify on my desktop my Home screen is completely blank (see image).  I have disabled hardware accelleration, and everything else I can remotely find onl...

laskdfjasf

Casual Listener

1163 Views

2 replies

0 likes

  • 1163 Views
  • 2 replies
  • 0 likes

Phone is on WiFi, PC is on Ethernet

If my pc is connected via Ethernet and my phone is connected via WiFi will I still be able to sync my local files to my Phone?

Newbie

If my pc is connected via Ethernet and my phone is connected via WiFi will I still be able to sync my local files to my Phone? 

Nico

Community Legend

1047 Views

1 replies

0 likes

  • 1047 Views
  • 1 replies
  • 0 likes

Can't delete playlist

4 moths ago, i've followed the spotify playlist from One Love Manchaster. Now it's named : "Wird geladen ... • von Spotify" (german) and i can't delete/unfollow this playlist. Any ideas ?

Casual Listener

4 moths ago, i've followed the spotify playlist from One Love Manchaster.   Now it's named : "Wird geladen ... • von Spotify" (german) and i can't delete/unfollow this playlist.   Any i...

mbubbleshake

Casual Listener

891 Views

4 replies

0 likes

Windows
  • 891 Views
  • 4 replies
  • 0 likes

Solved!! Can't login to Spotify app or go on Spotify.com in any browser

Please help! I can't get Spotify to work on my pc (Windows 10)...but it works fine on my android. Some of these events may not be related, but I want to make sure I include anything that may be the cause of the problem. The internet service in my are...

Casual Listener

Please help! I can't get Spotify to work on my pc (Windows 10)...but it works fine on my android.   Some of these events may not be related, but I want to make sure I include anything tha...

Sebasty

Community Legend

3937 Views

3 replies

0 likes

  • 3937 Views
  • 3 replies
  • 0 likes

Solved!! Spotify Desktop Ads

Hello,i find this to be ridiculous since I pay for a family plan yet I still have ads on Spotify Desktop...Why??

Casual Listener

Hello, i find this to be ridiculous since I pay for a family plan yet I still have ads on Spotify Desktop...Why??  

Nico

Community Legend

4603 Views

1 replies

0 likes

  • 4603 Views
  • 1 replies
  • 0 likes

Is there a way that I could listen to my downloaded songs on my phone to my pc using offline mode?

I wanted to listen to my offline songs on my laptop but the downloaded songs wont play. Is there a way that I could listen to it even if I downloaded it to my phone ? thanks

Newbie

I wanted to listen to my offline songs on my laptop but the downloaded songs wont play. Is there a way that I could listen to it even if I downloaded it to my phone ? thanks 

Sebasty

Community Legend

337 Views

1 replies

0 likes

  • 337 Views
  • 1 replies
  • 0 likes

Cannot listen to certain bands.

So far i counted 4 bands. Not a single song can be played.

Newbie

So far i counted 4 bands. Not a single song can be played.

Nico

Community Legend

418 Views

1 replies

0 likes

  • 418 Views
  • 1 replies
  • 0 likes

Going back to the beginning of the playlist

So ivI' had this problem for a long while now and basically i listeb to spotify on my computer and i wanba control it with my phone so i can just quickly pick out my favourite songs while imI sitting at the ither side of the room or something. Anyway...

Casual Listener

So ivI' had this problem for a long while now and basically i listeb to spotify on my computer and i wanba control it with my phone so i can just quickly pick out my favourite songs while imI sitting...

Nyanya707

Casual Listener

1657 Views

1 replies

0 likes

  • 1657 Views
  • 1 replies
  • 0 likes

Solved!! won't advance to next song

about a week to ten days ago anything in my playlist (on web player) will not advance to the next track! I've signed out, signed back in, removed the tracks from the playlist and added them back in, tried different songs, tried an entire album, nothi...

Casual Listener

about a week to ten days ago anything in my playlist (on web player) will not advance to the next track! I've signed out, signed back in, removed the tracks from the playlist and added them back in, ...

rcappelo

Newbie

41270 Views

5 replies

0 likes

  • 41270 Views
  • 5 replies
  • 0 likes

Playback Speed Increases Unexpectedly

OS: Windows 8.1 EnterpriseSpotify Version: 1.0.77.338.g758ebd78 I am experiencing a bug where music playback speed seems to be increased unexpectedly. The bug may be occuring when I've had the program open, pause music, then restart listening. This i...

Newbie

OS: Windows 8.1 Enterprise Spotify Version: 1.0.77.338.g758ebd78   I am experiencing a bug where music playback speed seems to be increased unexpectedly. The bug may be&nb...

986 Views

0 replies

0 likes

Android
application
bug
bug report
double speed
fast
playback speed
Windows
  • 986 Views
  • 0 replies
  • 0 likes