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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

149799 Views

83 replies

27 likes

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Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

137104 Views

294 replies

22 likes

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New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11253 Views

1 replies

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Music Videos

I am currently trying a free trial version of premium but I can't seem to access music videos on my windows desktop. How can I view them?

Newbie

I am currently trying a free trial version of premium but I can't seem to access music videos on my windows desktop. How can I view them?

Sebasty

Community Legend

638 Views

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Solved!! Error 18 then unresponsive

So, i have a win 10 machine that i recentley uninstalled spotify from because of streaming issues(just bad internet). I tried to reinstall from the website with an error code 18. Going through and uninstalling on all devices i use spotify on, i retri...

Regular

So, i have a win 10 machine that i recentley uninstalled spotify from because of streaming issues(just bad internet). I tried to reinstall from the website with an error code 18. Going through and un...

Sebasty

Community Legend

581 Views

1 replies

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SPA - Se puede hacer streaming con Spotify? / ENG -Can you do streaming with Spotify?

SPANISHHola me gustaria saber si se puede hacer streaming con Spotifi. He buscado guias pero no he podido encontrar nada.Gracias. ENGLISHHello I would like to know if you can do streaming with Spotifi. I searched for guides but I could not find anyth...

Newbie

SPANISH Hola me gustaria saber si se puede hacer streaming con Spotifi. He buscado guias pero no he podido encontrar nada. Gracias.   ENGLISH Hello I would like to know if you can do stream...

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All New Playlist Names End in 2

Everytime I create a playlist in the Windows app the name is listed as *Playlist Name* 2, so for instance, Awesome Playlist 2. This is happening on both of my computers.

Music Fan

Everytime I create a playlist in the Windows app the name is listed as *Playlist Name* 2, so for instance, Awesome Playlist 2.  This is happening on both of my computers.

gimpboy76

Music Fan

913 Views

3 replies

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Sound wont work with my headphones

So I have two sets of headphones plugged into my computer at the moment,but only one is enabled in the sound mixer and it is set to default, while the other is disabled. I open spotify and it wont play to my default headphones. But when I re-enable m...

Newbie

So I have two sets of headphones plugged into my computer at the moment,but only one is enabled in the sound mixer and it is set to default, while the other is disabled. I open spotify and it wont pl...

489 Views

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Local files don't update

Hello , I have a problem with local files on Spotify. I have deleted all the music folders from my laptop that are related to the songs but the songs are STILL on the list without even playing of course. I have deleted the related folder from the app...

Newbie

Hello , I have a problem with local files on Spotify. I have deleted all the music folders from my laptop that are related to the songs but the songs are STILL on the list without even playing of cou...

382 Views

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BUG de sons est de musique pas possible de avance ou de recule (baisser le sons ou le augmenter le

bonjour j'ai un probleme je peux pas baisser la sons sur spotify ou le monter pareil pour la musique je peux pas l'avancer de 20 s par exemple pour info je les deja desinstaller merci de m'aider

Newbie

bonjour j'ai un probleme je peux pas baisser la sons sur spotify ou le monter pareil pour la musique je peux pas l'avancer de 20 s par exemple    pour info je les deja desinstaller  ...

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Impossible de lire l'album choisi

Bonjour, cela fait maintenant plusieurs mois que je suis inscrit sur spotify et il m'est impossible de lire les albums suivant : https://open.spotify.com/album/38y4wZCkzB7EtmTOtWGZLEhttps://open.spotify.com/album/0iifeBf5VSSDtI7RbezkIE Je suis membre...

Newbie

Bonjour, cela fait maintenant plusieurs mois que je suis inscrit sur spotify et il m'est impossible de lire les albums suivant :   https://open.spotify.com/album/38y4wZCkzB7EtmTOtWGZLE https:...

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small Desktop Notification / Overlay what song is played & change song

I changed to spotify a while ago and a few days ago I startet using the desktop app for windows as wellI am used to multitask a lot so I have various tabs and apps open at the same time and switch between those permanentlyand simultaneously listen to...

Newbie

I changed to spotify a while ago and a few days ago I startet using the desktop app for windows as well I am used to multitask a lot so I have various tabs and apps open at the same time and switch ...

2095 Views

0 replies

7 likes

deskop
desktop app
Desktop notification
notifcation
overlay
played song
skip songs
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"The spotify application is not responding" Windows 10

Keep getting this error when trying to load spotify. Have uninstalled and re-installed. Same error. I have noticed a few people have had this error and Spotify has provided no fix.

Casual Listener

Keep getting this error when trying to load spotify.   Have uninstalled and re-installed.   Same error.   I have noticed a few people have had this error and Spotify has provided...

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Spotify starts up first

when I put on my PC,Spotify always starts up before anything else, very annoying! How do I stop this?

Newbie

when I put on my PC,Spotify always starts up before anything else, very annoying! How do I stop this?  

IguanaSetup

Community Legend

431 Views

2 replies

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Friends who listen to the same artist

I am not able to see which friends listen to a given artist on their artist page. Before, when I clicked on an artist page, I could see which friends listen to that artist. Now, under monthly listeners it lists nothing. Is that feature gone?

Newbie

I am not able to see which friends listen to a given artist on their artist page. Before, when I clicked on an artist page, I could see which friends listen to that artist. Now, under monthly listene...

1235928278

Newbie

2108 Views

2 replies

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REQUEST OPTION TO CHANGE THE THEME/APPARENCE

i pay.i want it better.i want more themes/apparences. do it.i pay for it.

Newbie

i pay. i want it better. i want more themes/apparences.   do it. i pay for it.

user-removed

Not applicable

520 Views

1 replies

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Import Playlists

What happened to the import playlists feature on the windows desktop app?

Casual Listener

What happened to the import playlists feature on the windows desktop app?

hans-jürgen

Roadie

466 Views

1 replies

1 likes

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Graphical issue on UWP

Hi, if i scroll down from an artist page the "header" of the app and the "header" of the artist page collapse into each other Hope I was clear enoughThank you

Newbie

Hi, if i scroll down from an artist page the "header" of the app and the "header" of the artist page collapse into each other     Hope I was clear enough Thank you

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Spotify App on Windows 10 (64-bit) Does Not Allow Login

I put my computer at my job in sleep mode and came back to find that Spotify would not go out of offline mode no matter what I did. The only solution I could find is to reinstall the app; however, upon reinstallation, the app will not allow me to log...

Casual Listener

I put my computer at my job in sleep mode and came back to find that Spotify would not go out of offline mode no matter what I did. The only solution I could find is to reinstall the app; however, up...

798 Views

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Features on Phone not the same as on Desktop

I have Spotify on my phone. It gives me the ability to brows Podcasts and also at the bottom of my playlists it recomends about 4 or 5 others songs it thinks I might like.I am NOT seeing these two options when going into Spotiry through my browser.Am...

Newbie

I have Spotify on my phone. It gives me the ability to brows Podcasts and also at the bottom of my playlists it recomends about 4 or 5 others songs it thinks I might like. I am NOT seeing these two ...

phan_times

Community Legend

487 Views

1 replies

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Lil Peep's new album removed from spotify?

Lil Peeps's album, God is good, we love you Lil peep, is not on Spotify anymore. I don't know if its just in my country (Denmark) or if it's all over the world. Can't imagine that is all over the world because I don't see any complaints about it. Whe...

Newbie

Lil Peeps's album, God is good, we love you Lil peep, is not on Spotify anymore. I don't know if its just in my country (Denmark) or if it's all over the world. Can't imagine that is a...

phan_times

Community Legend

6604 Views

1 replies

1 likes

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I keep getting an error message 'This song is not available'

Hello, I am getting very frustrated with my issue right now. So I can't play one song on my playlist. It used to work fine, but after a while, it stopped working... It works fine if I play it on my main acct. but I wanted to play it on my second acct...

Visitor

Hello,   I am getting very frustrated with my issue right now. So I can't play one song on my playlist. It used to work fine, but after a while, it stopped working...   It works fine if...

417 Views

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