Announcements

Help Wizard

Step 1

NEXT STEP

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Can't play an artist's discography on the desktop app

Plan Premium Device PC / Android My Question or Issue This happened a few days ago. Normally when i clicked an Artist > Discography > Show All > And play a song, the next song was from the next album of the artist. Now, the next song is a random one ...

Music Fan

eoris

Newbie

15868 Views

115 replies

53 likes

  • 15868 Views
  • 115 replies
  • 53 likes

Issue : no volume control in spotify when exclusive mode is activated

Premium member, France, Windows 10 64 bits updated, Focusrite Audio solo usb external soundcard updated, Desktop app updated I talk with the customer service, we try to solve my problem and they told me that it should be an issue that I have to talk ...

Music Fan

MIKAAAAEL

Music Fan

2545 Views

16 replies

3 likes

Possible Bug
  • 2545 Views
  • 16 replies
  • 3 likes

Black Screen (June 15 2026 install)

PlanPremiumCountryCanadaDeviceDesktop PC IntelOperating SystemWindows 11 My Question or IssueFollowed clean re-install instructions after getting black screen at startup. Installed the latest June 15 version from the Windows Store. Ran once without p...

Music Fan

hroski

Visitor

5897 Views

40 replies

2 likes

  • 5897 Views
  • 40 replies
  • 2 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic troubleshooting Restart the Spotify app as well as your PC. Make sure both the app and Windows are...

Moderator

10192 Views

0 replies

4 likes

  • 10192 Views
  • 0 replies
  • 4 likes

"This song is not available if you have the file on your computer you can import it"

On my laptop no songs will play and everytime I try I get the above error message.Spotify works fine on my other devices and can it can play through say my phone on my laptop and visa versa but wont play from my laptop to my laptop, and I don't know ...

Newbie

On my laptop no songs will play and everytime I try I get the above error message. Spotify works fine on my other devices and can it can play through say my phone on my laptop and visa versa but won...

thijshagoort

Casual Listener

894 Views

3 replies

0 likes

  • 894 Views
  • 3 replies
  • 0 likes

W10 Store App is using 75% CPU when displaying banner

1.0.75.485.g1f74de2c (Windows Store Version) is taking over 75% of CPU just for displaying silly advert banner. Moving to other items reduces CPU usage to 0.3% !!!

Casual Listener

1.0.75.485.g1f74de2c (Windows Store Version) is taking over 75% of CPU just for displaying silly advert banner. Moving to other items reduces CPU usage to 0.3% !!!  

mkrpl

Casual Listener

1106 Views

1 replies

2 likes

banner
cpu load
cpu usage
Store App
W10
  • 1106 Views
  • 1 replies
  • 2 likes

Podcasts return to the same position after literally 5 seconds

Lately my podcasts have been returning to the same previous position. It happens if I pause them for longer than 3 seconds. I just watched my podcast jump from 57 minutes to 48 minutes after pausing it. I've reinstalled spotify, restarted computer, d...

Newbie

Lately my podcasts have been returning to the same previous position. It happens if I pause them for longer than 3 seconds. I just watched my podcast jump from 57 minutes to 48 minutes after pausing ...

439 Views

0 replies

1 likes

  • 439 Views
  • 0 replies
  • 1 likes

playlist not getting downloaded over pptp VPN connection

hey , i'm using vpn to get connected to spotify. when using services like stunnel and open vpn i can play songs and download playlists just fine. but now i'm limited to using pptp connection and i can't download my playlists and spotify app says "wai...

Newbie

hey , i'm using vpn to get connected to spotify. when using services like stunnel and open vpn i can play songs and download playlists just fine. but now i'm limited to using pptp connection and i ca...

442 Views

0 replies

0 likes

  • 442 Views
  • 0 replies
  • 0 likes

Show Top Artist Tab Turns Off

Under peferences, my show my current Top Artist tab keeps turning itself off each time I restart my desktop app.

Newbie

Under peferences, my show my current Top Artist tab keeps turning itself off each time I restart my desktop app. 

387 Views

0 replies

0 likes

  • 387 Views
  • 0 replies
  • 0 likes

Esperando la conexión

Buenas tardes comunidad, soy usuario Premium pero no hay manera de poder descargar las playlists en Windows 10 para reproducir en modo offline. He desactivado firewalls, antivirus,etc. pero queda permanentemente en pantalla "Esperando la conexión". H...

Newbie

Buenas tardes comunidad, soy usuario Premium pero no hay manera de poder descargar las playlists en Windows 10 para reproducir en modo offline. He desactivado firewalls, antivirus,etc. pero qued...

pgambarini

Newbie

1252 Views

1 replies

6 likes

  • 1252 Views
  • 1 replies
  • 6 likes

On new session, queue repeats playlist from weeks ago

Hi!About 6 weeks ago I queued up a bunch of songs to play on a bluetooth speaker from my desktop Spotify.The problem is, whenever Spotify re-launches when I turn my PC on now, it still has the same songs queued. I've cleared the queue probably 30-odd...

Casual Listener

Hi! About 6 weeks ago I queued up a bunch of songs to play on a bluetooth speaker from my desktop Spotify. The problem is, whenever Spotify re-launches when I turn my PC on now, it still has the sa...

yanbax

Casual Listener

2874 Views

2 replies

6 likes

  • 2874 Views
  • 2 replies
  • 6 likes

Bring back use of arrow keys for navigating folders

Prior to the latest greatest release (1.0.80.474.gef6b503e) we could conveniently use the arrow keys to step through and open/close folders. It was a really really neat feature that someone decided we didn't want anymore. I see we can still step thro...

Roadie

Prior to the latest greatest release (1.0.80.474.gef6b503e) we could conveniently use the arrow keys to step through and open/close folders. It was a really really neat feature that someone decided w...

457 Views

0 replies

0 likes

  • 457 Views
  • 0 replies
  • 0 likes

Media keys wont control Spotify

Hi,My media keys have stopped working with Spotify.I have iTunes open and normally my media keys will control that instead of Spotify unless I have the Spotify window open then the media keys control Spotify.Now even if I have the Spotify window open...

Newbie

Hi, My media keys have stopped working with Spotify. I have iTunes open and normally my media keys will control that instead of Spotify unless I have the Spotify window open then the media k...

597 Views

0 replies

0 likes

  • 597 Views
  • 0 replies
  • 0 likes

Spotify Connect - Multiple Speakers/Devices

Hi there, I am using Bowers&Wilkins Zeppelin wireless speaker with a premium account.Problem is that music stops playing from time to time.. and than I have to restart the device or click few times on the play/pause (windows app) for it to resume pla...

Newbie

Hi there,   I am using Bowers&Wilkins Zeppelin wireless speaker with a premium account. Problem is that music stops playing from time to time.. and than I have to restart the device or cl...

utopia70

Music Fan

798 Views

1 replies

2 likes

  • 798 Views
  • 1 replies
  • 2 likes

Royal Blood first album and Hole don't work on desktop

Every time I go to play any of these songs on my desktop client, they don't play and I get a message saying that the songs are unavailable and that I need to import files. I would just like to know if this is a known issue, since these songs still al...

Newbie

Every time I go to play any of these songs on my desktop client, they don't play and I get a message saying that the songs are unavailable and that I need to import files.   I would just like ...

Sebasty

Community Legend

545 Views

1 replies

0 likes

  • 545 Views
  • 1 replies
  • 0 likes

Solved!! app keeps crashing

Hey! my spotify app on windows keep crashing... any idea? 

Visitor

Hey! my spotify app on windows keep crashing... any idea? 

user-removed

Not applicable

6276 Views

3 replies

0 likes

  • 6276 Views
  • 3 replies
  • 0 likes

Automatically plays same album

Hello,My spotify automatically keeps on playing all the songs of one album. I once listened a song by Julieta Venegas and now every time I press the 'next'-button it starts playing one of her songs. For example I am listening to a Rihanna-playlist an...

Newbie

Hello, My spotify automatically keeps on playing all the songs of one album. I once listened a song by Julieta Venegas and now every time I press the 'next'-button it starts playing one of her songs...

BeccaPorter123

Newbie

1201 Views

1 replies

0 likes

  • 1201 Views
  • 1 replies
  • 0 likes

Can't Dowload songs in PC, Says "Waiting For Conection"

Can't Dowload songs in PC, Says "Waiting For Conection" when i click the download button, I have:-un installed and Re installed and cleared chache and all related files- Made sure app was added to firewall- Tried with firewall off- Changed wifi netwo...

Regular

Can't Dowload songs in PC, Says "Waiting For Conection" when i click the download button, I have: -un installed and Re installed and cleared chache and all related files - Made sure app was added t...

Nico

Community Legend

2493 Views

14 replies

0 likes

  • 2493 Views
  • 14 replies
  • 0 likes

Import Playlist?

Hi,I've just noticed that the Import Playlist feature has apparently disappeared. Why????? I'm used to create playlist under iTunes and import them into Spotify, thus this is really annoying.Hope this is just a temporary glitch and will be fixed SOON...

Newbie

Hi, I've just noticed that the Import Playlist feature has apparently disappeared. Why?????   I'm used to create playlist under iTunes and import them into Spotify, thus this is really annoyi...

user-removed

Not applicable

1163 Views

2 replies

0 likes

  • 1163 Views
  • 2 replies
  • 0 likes

Solved!! I can't scrobble

I can't scrobble, it says that the last.fm's username and password are incorrect. And I know they are ok.I am premium user, and it worked fine a couple of weeks, but now I can't scrobble.

Casual Listener

I can't scrobble, it says that the last.fm's username and password are incorrect. And I know they are ok. I am premium user, and it worked fine a couple of weeks, but now I can't scrobble.

MattSuda

Spotify Star

2667 Views

3 replies

1 likes

  • 2667 Views
  • 3 replies
  • 1 likes

Regarding the Premium subscription.

Hello,I was just wondering... I would like to use Spotify, only thing is, I live in Serbia, so the Spotify services are not yet eligible for us to use. I would like to pay for a full Premium subscription, if there is any chance that I could, in that ...

Newbie

Hello, I was just wondering... I would like to use Spotify, only thing is, I live in Serbia, so the Spotify services are not yet eligible for us to use. I would like to pay for a full Premium subs...

439 Views

0 replies

0 likes

  • 439 Views
  • 0 replies
  • 0 likes

Media Keys Help

ok so say if I'm listening to music and playing a game, i want to hear something without pausing the music so i try to turn it down using media keys but it turns down my pc volume which is spotify and the game, is there a way to just make media keys ...

Newbie

ok so say if I'm listening to music and playing a game, i want to hear something without pausing the music so i try to turn it down using media keys but it turns down my pc volume which is spotify an...

427 Views

0 replies

0 likes

  • 427 Views
  • 0 replies
  • 0 likes

Song time disappears

Why does the song timing disappear after a few seconds and how can I get it to stay. I have reinstalled Spotify on my iPhone X and still it will not display the time elapsed of songs. It used to and now it doesn’t do it anymore. I need this feature f...

Casual Listener

Why does the song timing disappear after a few seconds and how can I get it to stay. I have reinstalled Spotify on my iPhone X and still it will not display the time elapsed of songs. It used to and ...

622 Views

0 replies

0 likes

  • 622 Views
  • 0 replies
  • 0 likes