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Desktop (Windows)

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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

1870 Views

0 replies

2 likes

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

147808 Views

83 replies

27 likes

  • 147808 Views
  • 83 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

132947 Views

294 replies

22 likes

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  • 294 replies
  • 22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11137 Views

1 replies

6 likes

  • 11137 Views
  • 1 replies
  • 6 likes

"Share my activity in spotify" slider always disabled?

Hey guys, so by accident i found out, that desktop, iOS and Android settings for the spotify app are always different for my account. I want to share my activity for the friends feed, but in the desktop app the slider constantly stays disabled (after...

Casual Listener

Hey guys,   so by accident i found out, that desktop, iOS and Android settings for the spotify app are always different for my account. I want to share my activity for the friends feed, but in...

609 Views

0 replies

0 likes

Activity Feed Problem
Android
Desktop
iOS
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Superuser Contribution [Desktop] Spotify doesn't show all the artist i follow

Hello folks!I noticed this problem yesterday.The app on desktop doesn't show all the artists i follow.When i search the artist , it says ''I'm following'' but when i go to my profile and click ''following'' , they just don't appear there but only som...

Casual Listener

Hello folks! I noticed this problem yesterday.The app on desktop doesn't show all the artists i follow.When i search the artist , it says ''I'm following'' but when i go to my profile and click ''fo...

SergioDavid

Roadie

1060 Views

1 replies

0 likes

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  • 1 replies
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Destop Music is not Sync with Music on the Phone

I have been using my phone to save and add music to my playlists and etc. But when i look on my PC most of the song dont apear to be in either of them at all., but when i go to my phone however they all seem to be there. I can stream then to my pc bu...

Casual Listener

I have been using my phone to save and add music to my playlists and etc. But when i look on my PC most of the song dont apear to be in either of them at all., but when i go to my phone however they ...

minnie2004k

Casual Listener

553 Views

1 replies

0 likes

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Problem with spotify. Import

I have a windows laptop and i have tried to fix this problem, but i keep getting a pop up saying this song is not available, if you have this file you can import it. I have tried to find a solution but i can't.someone please help!!!!!!!!!!!!!!!

Newbie

I have a windows laptop and i have tried to fix this problem, but i keep getting a pop up saying this song is not available, if you have this file you can import it. I have tried to find a solution b...

Soundofus

Community Legend

1024 Views

1 replies

0 likes

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local files are being played instead of the actual song in spotify

local file with same song name and artist is being played instead of the actual song from that album. the local version being played is a live version of "i've had it" by alex chilton, instead of "i've had it" from the album like flies on sherbert. i...

Newbie

local file with same song name and artist is being played instead of the actual song from that album. the local version being played is a live version of "i've had it" by alex chilton, instead of "i'...

673 Views

0 replies

1 likes

  • 673 Views
  • 0 replies
  • 1 likes

Downloading music...

every i start up the pc and spotify, this starts downloading the playlist again EVERY time... :c

Casual Listener

every i start up the pc and spotify, this starts downloading the playlist again EVERY time... :c

user-removed

Not applicable

457 Views

3 replies

0 likes

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  • 3 replies
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web player not working on chrome

i dont know if this is the right place for this but the spotify web player is not working at all on chrome. whenever i click on anything it either makes me log in again or does nothing.

Newbie

i dont know if this is the right place for this but the spotify web player is not working at all on chrome. whenever i click on anything it either makes me log in again or does nothing.

825 Views

0 replies

2 likes

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Media keys don't work

Hey, I've got some problems with spotify but the message I typed somehow offends something (but there is nothing offending in there) my friends and I double checked it and found nothing and since I don't know what the problem is I've made a screensho...

Newbie

Hey, I've got some problems with spotify but the message I typed somehow offends something (but there is nothing offending in there) my friends and I double checked it and found nothing and since I d...

305 Views

0 replies

0 likes

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Superuser Contribution Don't play this song / artist

I keep having the same issue with my premium account where I select "Don't play this song or this artist" and the song disappears from the list but then moments later it reappears. How do I stop this from happening every time I want to remove a song ...

Casual Listener

I keep having the same issue with my premium account where I select "Don't play this song or this artist" and the song disappears from the list but then moments later it reappears.  How do I sto...

amischian03

Newbie

4373 Views

3 replies

0 likes

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  • 3 replies
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Can't see button to download songs for offline listening

Hello! I've been trying to follow the directions provided on https://support.spotify.com/us/using_spotify/the_basics/listen-offline/ but on my client there is no "Download" button on the client (screenshot attached). I have a Spotify Family subscript...

Visitor

Hello! I've been trying to follow the directions provided on https://support.spotify.com/us/using_spotify/the_basics/listen-offline/ but on my client there is no "Download" button on the client ...

Soundofus

Community Legend

535 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Random pauses during songs

When I try to play a song on my PC, randomly it stops for a few seconds, its says "Can't play current song" And then it resumer a few seconds after. I have no idea whats causing it, it was fine yesterday. The song doesn't seem to matter, and the timi...

Visitor

When I try to play a song on my PC, randomly it stops for a few seconds, its says "Can't play current song" And then it resumer a few seconds after. I have no idea whats causing it, it was fine yeste...

319 Views

0 replies

0 likes

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Superuser Contribution Song is different on phone than pc?

Hello, I've been listening to XXXTentacion's new album on my phone but when I listen to it on my pc (windows) it sounds different? Let's take for example "NUMB" is speeded up on pc? and "The remedy for a broken heart" it's only a piano playing?! Some...

Newbie

Hello, I've been listening to XXXTentacion's new album on my phone but when I listen to it on my pc (windows) it sounds different? Let's take for example "NUMB" is speeded up on pc? and "The remedy f...

SergioDavid

Roadie

699 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Playlists gone

A while ago I missed a playlist. I couldn't find it anymore on my Android phone, nor on my desktop. I thought that I maybe had misclicked once and accidently deleted my playlist, but know it seems that more playlists have disappeared since then. I am...

Casual Listener

A while ago I missed a playlist. I couldn't find it anymore on my Android phone, nor on my desktop. I thought that I maybe had misclicked once and accidently deleted my playlist, but know it seems th...

phan_times

Community Legend

3803 Views

3 replies

0 likes

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  • 3 replies
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Spotify gets offline contantly in spite of running internet connection

Shortly after starting Spotify on Windows 10, I get the note that no internet connection can be found. Error Code 4. Look at the screenshot (it´s German)In fact, my internet is running fast and stable. I have this problem for weeks now! I´ve already ...

Newbie

Shortly after starting Spotify on Windows 10, I get the note that no internet connection can be found. Error Code 4. Look at the screenshot (it´s German) In fact, my internet is running fast an...

mcc1ane

Music Fan

503 Views

2 replies

0 likes

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  • 2 replies
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Cannot play this song

As subject, Does anyone has solution?https://open.spotify.com/track/4GBzrfnEYWObQG2Ov4drl9

Casual Listener

As subject, Does anyone has solution? https://open.spotify.com/track/4GBzrfnEYWObQG2Ov4drl9

2ears

Casual Listener

459 Views

2 replies

0 likes

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  • 2 replies
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Spotify app for PC won't open

Okay, I've been having this problem for a few weeks now and it's really getting strange. I've tried everything I could find online but the only thing that's worked is using an old direct download from 2015, but even then, upon restarting my PC Spotif...

Casual Listener

Okay, I've been having this problem for a few weeks now and it's really getting strange. I've tried everything I could find online but the only thing that's worked is using an old direct downloa...

mallorypjn

Casual Listener

4298 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Continue playing doesn't work

Hi, I've had some problems recently playing mi lists. The Windows app doesn't recognize the continue playing mode, it's always playing random no matter what option I choose. I'm a premium user and it shouldn't work lite that. The app is updated and I...

Casual Listener

Hi, I've had some problems recently playing mi lists. The Windows app doesn't recognize the continue playing mode, it's always playing random no matter what option I choose. I'm a premium user and it...

372 Views

0 replies

0 likes

  • 372 Views
  • 0 replies
  • 0 likes

Local files too loud

Hi,the local files in my spotify playing louder than the normal spotify songs.The option "play all songs with same volume" dont work with local files i think.. Is there a solution?Sry for my english. Thank you for your Answers!

Newbie

Hi, the local files in my spotify playing louder than the normal spotify songs. The option "play all songs with same volume" dont work with local files i think..   Is there a solution? Sry ...

Pal1ndrome

Casual Listener

1998 Views

2 replies

5 likes

  • 1998 Views
  • 2 replies
  • 5 likes

Solved!! Login Problems - error code #3

So i started my spotify account many moons ago, simply with my facebook login. Since then ive always just logged in by using the email and password associated with my FB account, no problems what so ever.Then last friday my spotify suddenly (in the m...

Music Fan

So i started my spotify account many moons ago, simply with my facebook login. Since then ive always just logged in by using the email and password associated with my FB account, no problems what so ...

Atticus_Maytrap

Music Fan

9210 Views

2 replies

0 likes

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[BUG] Adding songs to the queue, after those songs play the queue starts from the beginning

Whenever I add songs to my queue and listen to them, instead of the queue continuing from the point before the songs were added, the queue starts all the way from the begining (like the first song I listened to that day).

Regular

Whenever I add songs to my queue and listen to them, instead of the queue continuing from the point before the songs were added, the queue starts all the way from the begining (like the first song I ...

Soundofus

Community Legend

696 Views

3 replies

0 likes

  • 696 Views
  • 3 replies
  • 0 likes