Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Windows
Plan Premium Device PC / Android My Question or Issue This happened a few days ago. Normally when i clicked an Artist > Discography > Show All > And play a song, the next song was from the next album of the artist. Now, the next song is a random one ...
Casual Listener
9327 Views
95 replies
43 likes
Premium member, France, Windows 10 64 bits updated, Focusrite Audio solo usb external soundcard updated, Desktop app updated I talk with the customer service, we try to solve my problem and they told me that it should be an issue that I have to talk ...
Regular
802 Views
12 replies
1 likes
PlanPremiumCountryCanadaDeviceDesktop PC IntelOperating SystemWindows 11 My Question or IssueFollowed clean re-install instructions after getting black screen at startup. Installed the latest June 15 version from the Windows Store. Ran once without p...
Casual Listener
1948 Views
34 replies
2 likes
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic troubleshooting Restart the Spotify app as well as your PC. Make sure both the app and Windows are...
I used to be able to search by year of album releasedate or by label with "search:2017" or "search:stiff". The label search option still works.. But what happend tot the search by date option? It's not working anymore?
I used to be able to search by year of album releasedate or by label with "search:2017" or "search:stiff". The label search option still works.. But what happend tot the search by date option? I...
Gig Goer
17401 Views
12 replies
4 likes
I have been using Bose ( wire) with my desktop, something happend to my computer and I reinstalled spotify but now if I try to play something, song names starts like random and is not workingI open other application and speakers are working Computer ...
I have been using Bose ( wire) with my desktop, something happend to my computer and I reinstalled spotify but now if I try to play something, song names starts like random and is not working I open...
Gig Goer
1264 Views
3 replies
0 likes
Hi: If I create a radio station from a playlist, does the content of that radio station over time if the playlist changes? Or does the radio station take a "snapshot" of the play list at the moment it is created?
Hi: If I create a radio station from a playlist, does the content of that radio station over time if the playlist changes? Or does the radio station take a "snapshot" of the play list ...
Gig Goer
1039 Views
1 replies
0 likes
I have Spotify on my desktop with Windows 10. It had been working fine until I installed some updates for my motherboard/BIOS. Now most of the time it says "No internet connection available". Internet works great on the computer besides on Spotify. I...
I have Spotify on my desktop with Windows 10. It had been working fine until I installed some updates for my motherboard/BIOS. Now most of the time it says "No internet connection available"...
Roadie
2375 Views
3 replies
0 likes
I'm always finding myself going to artists pages and finding new music. Isn't spotify supposed to send you notifications when artists you follow release new stuff? I'm using desktop spotify with windows 10
I'm always finding myself going to artists pages and finding new music. Isn't spotify supposed to send you notifications when artists you follow release new stuff? I'm using desktop spotify with wind...
Casual Listener
813 Views
1 replies
0 likes
Hello, if i've understood the instructions properly, I am to post here for bug reports, to the relevant platform. I'm using Windows 10, along with Discord, and whilst "Listening along" with one of my friends, an error was encountered by my friend, th...
Hello, if i've understood the instructions properly, I am to post here for bug reports, to the relevant platform. I'm using Windows 10, along with Discord, and whilst "Listening along" with ...
636 Views
0 replies
0 likes
Hey, I installed the Desktop Version of Spotify and I would like to know if there is any possibility to turn the Hotkey feature off.
Hey, I installed the Desktop Version of Spotify and I would like to know if there is any possibility to turn the Hotkey feature off.
1478 Views
0 replies
8 likes
I am unable to set artworks to my playlists. I also am unable to set descriptions on my playlists. I have noticed that i had the option perviously but now after checking, i am unable to do this now. I have tried on Mac, Windows, and iOS. When clickin...
I am unable to set artworks to my playlists. I also am unable to set descriptions on my playlists. I have noticed that i had the option perviously but now after checking, i am unable to do this now. ...
Gig Goer
782 Views
1 replies
0 likes
I have tried multiple times to add Local Files to the Spotify app with no success. I cannot do it via the settings and adding the folder, I cannot drag & drop (it shows a red circle slash icon), or any other means. Is there a way to get a log file or...
I have tried multiple times to add Local Files to the Spotify app with no success. I cannot do it via the settings and adding the folder, I cannot drag & drop (it shows a red circle slash i...
Casual Listener
777 Views
1 replies
0 likes
I used to be able to use the web player easily, but about a month ago, it would let me click on the music and it would act like it was going to play, but it wouldn't do anything. Now when I log in it won't even let me click the songs. I've tried ever...
I used to be able to use the web player easily, but about a month ago, it would let me click on the music and it would act like it was going to play, but it wouldn't do anything. Now when I log in it...
532 Views
0 replies
0 likes
No puedo reproducir las canciones en desktop y se saltan las canciones sin que se escuchen
No puedo reproducir las canciones en desktop y se saltan las canciones sin que se escuchen
437 Views
0 replies
0 likes
Hello(i'm french ; not sure to have a good english...) I had Spotify and it work perfectly. Three days ago, I probably uninstall a program. After that, Spotify said "can't find connexion" I read I have to uninstall and reinstall Spotify. I uninstall ...
Hello (i'm french ; not sure to have a good english...) I had Spotify and it work perfectly. Three days ago, I probably uninstall a program. After that, Spotify said "can't find co...
Casual Listener
1720 Views
4 replies
0 likes
Does anyone know how to install the Spotify Desktop version instead of the Windows Store Version? I have uninstalled the Windows Store App and deleted all folder from %appdata%, however any subsequent install ALWAYS installs the Windows Store App. I ...
Does anyone know how to install the Spotify Desktop version instead of the Windows Store Version? I have uninstalled the Windows Store App and deleted all folder from %appdata%, however an...
Roadie
1256 Views
1 replies
0 likes
I'm currently using spotify on windows 10 and i've already upgraded to premium but why i don't see any download button on every playlist? I also see no repeat button for the song I like in a playlist? Instead, there are the like and dislike buttons.C...
I'm currently using spotify on windows 10 and i've already upgraded to premium but why i don't see any download button on every playlist? I also see no repeat button for the song I like ...
Not applicable
2070 Views
4 replies
0 likes
Hello, all. I'm having an issue with Spotify where whenever I launch the program, it will boot Spotify WebHelper, which is promptly followed by WerFault.exe and then nothing ever comes (no splash screen or program proper).I did uninstall and reinstal...
Hello, all. I'm having an issue with Spotify where whenever I launch the program, it will boot Spotify WebHelper, which is promptly followed by WerFault.exe and then nothing ever comes (no splash scr...
Music Fan
1321 Views
3 replies
0 likes
I have spotify on my android, home PC and work PC.It doesn't seem to matter what I've ben listening to on my android or home PC or previously on my work PC. When I start up my work PC spotify automatically starts up and it's always 3:02 into Septembe...
I have spotify on my android, home PC and work PC. It doesn't seem to matter what I've ben listening to on my android or home PC or previously on my work PC. When I start up my work PC spot...
371 Views
0 replies
0 likes
Hi,https://www.isurvey.soton.ac.uk/27877I am doing a phd study into the changing habits of music listening, but really need to hear the thoughts of other Spotify users. Please spend 5 minutes folowing the link above.Many thanks
Hi, https://www.isurvey.soton.ac.uk/27877 I am doing a phd study into the changing habits of music listening, but really need to hear the thoughts of other Spotify users. Please spend 5 minutes fol...
471 Views
0 replies
0 likes
Hi, just to be clear im not talking about the advertisment playing before the song starts(The one where they are dancing to upgrade to premium), but there is an ad literally in the song im listening to at the very beginning. It takes up 15 to 30 seco...
Hi, just to be clear im not talking about the advertisment playing before the song starts(The one where they are dancing to upgrade to premium), but there is an ad literally in the song im listening ...
536 Views
0 replies
0 likes
Any playlist I select and shuffle play will only play 1 song then stop. The shuffle play icon is on, the scroll bar goes to the end of the song then repositions to the start of the same song. The Play, Skip forward and Skip Back controls do not work....
Any playlist I select and shuffle play will only play 1 song then stop. The shuffle play icon is on, the scroll bar goes to the end of the song then repositions to the start of the same song. The Pla...
577 Views
0 replies
0 likes
I can't seem to add any new songs. I was able to earlier today, but I can't add any new ones now. All I get is a response that says that no results were found. I tried looking up songs I already had, and the same response comes up. I have the student...
I can't seem to add any new songs. I was able to earlier today, but I can't add any new ones now. All I get is a response that says that no results were found. I tried looking up so...
Casual Listener
1460 Views
11 replies
4 likes
