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Desktop (Windows)

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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

1033 Views

0 replies

2 likes

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

143289 Views

83 replies

27 likes

  • 143289 Views
  • 83 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

127732 Views

294 replies

22 likes

  • 127732 Views
  • 294 replies
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New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

10772 Views

1 replies

6 likes

  • 10772 Views
  • 1 replies
  • 6 likes

Web Player Won't Open

Hey-- I'm having problems with the Spotify Web Player not working, and it seems to be different from some of the other threads on here. When I try to open the web player, the page goes black and nothing ever appears. Less than 12 hours ago it was wor...

Casual Listener

Hey--   I'm having problems with the Spotify Web Player not working, and it seems to be different from some of the other threads on here. When I try to open the web player, the page goes black...

fatanduglyboy13

Casual Listener

1539 Views

5 replies

0 likes

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  • 5 replies
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Hiccup/Stutter Fix for Windows 10?

My PC build and internet specs are far above whatever Spotify needs for a Premium user. My OS build is Windows 10 Pro Version 1607 Build 14393.969. Getting a stutter/interrupt on all songs during playback every 5 seconds or so. Downloaded or not. Con...

Casual Listener

My PC build and internet specs are far above whatever Spotify needs for a Premium user.   My OS build is Windows 10 Pro Version 1607 Build 14393.969.   Getting a stutter/interrupt on al...

noalkeke

Newbie

1418 Views

1 replies

4 likes

Windows
  • 1418 Views
  • 1 replies
  • 4 likes

Discover Weekly not updated

This week 23rd April my Discover Weekly didn't update.

Casual Listener

This week 23rd April my Discover Weekly didn't update.

315 Views

0 replies

0 likes

  • 315 Views
  • 0 replies
  • 0 likes

random number as username

well for about 5-6 years ago i used to have a facebook untill problems showed up within school so i deleted the facebook and now my spotify name is just a bunch of random numbers

Casual Listener

well for about 5-6 years ago i used to have a facebook untill problems showed up within school so i deleted the facebook and now my spotify name is just a bunch of random numbers

IguanaSetup

Community Legend

944 Views

3 replies

0 likes

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Song keeps playing but sound cuts out??

After a few songs the sound just stops but the song keeps on playing? If I click "next song" then it functions normally, or if i leave it alone it will randomly come back. Very frustrating, pandora works flawlessly so its not my internet. Someone hel...

Newbie

After a few songs the sound just stops but the song keeps on playing? If I click "next song" then it functions normally, or if i leave it alone it will randomly come back. Very frustrating, pandora w...

1317 Views

0 replies

12 likes

  • 1317 Views
  • 0 replies
  • 12 likes

Local File Skipping

Hi all,Im currently running spotify version: 1.0.77.338.g758ebd78 on Windows 10.My issue is that i have created a playlist with both local files and spotify files and everytime i play the playlist it skips local files. I have tried installing numerou...

Newbie

Hi all, Im currently running spotify version: 1.0.77.338.g758ebd78 on Windows 10. My issue is that i have created a playlist with both local files and spotify files and everytime i play the pl...

364 Views

0 replies

0 likes

  • 364 Views
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Only a couple local songs greyed out "This song is not available."

I have these song files on my PC (the same one I'm trying to play them on). They play just fine on every other media player, they are in the same folder as all of my other local files (which play just fine), but only these two specific songs do not p...

Newbie

I have these song files on my PC (the same one I'm trying to play them on). They play just fine on every other media player, they are in the same folder as all of my other local files (which play jus...

yanbax

Casual Listener

463 Views

1 replies

0 likes

  • 463 Views
  • 1 replies
  • 0 likes

Solved!! Multiple songs

Is it possible to select multiple songs so I could transfer them to different playlists?

Newbie

Is it possible to select multiple songs so I could transfer them to different playlists?

Nico

Community Legend

594 Views

1 replies

0 likes

  • 594 Views
  • 1 replies
  • 0 likes

friend activy

it wont show me anymore what my friends are listening to i have checked all the settings and the people that i follow and everything is as it is supposed to be i dont get whats wrong

Newbie

it wont show me anymore what my friends are listening to i have checked all the settings and the people that i follow and everything is as it is supposed to be i dont get whats wrong

347 Views

0 replies

1 likes

  • 347 Views
  • 0 replies
  • 1 likes

No internet connection after school IP change

Hi. I'm having problem to logon to Spotify app, since we change our IP range at school. We are using Spotify Premium at local primary school. I'm tech suppport here. It used to logon OK, Then after our IP changed, I get this no internet connection er...

Newbie

Hi. I'm having problem to logon to Spotify app, since we change our IP range at school. We are using Spotify Premium at local primary school. I'm tech suppport here. It used to logon OK, Then after o...

377 Views

0 replies

0 likes

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Discover Weekly hasn't updated

My Discover Weekly playlist hasn't updated this week. I've tried logging in and out of my account but it still remains unchanged. Discover Weekly is one of my favourite Spotify features and I miss it!

Newbie

My Discover Weekly playlist hasn't updated this week. I've tried logging in and out of my account but it still remains unchanged. Discover Weekly is one of my favourite Spotify features and I miss it!

477 Views

0 replies

1 likes

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Solved!! Song unavailable in Windows Desktop App

Hello Spotify Team.Recently i've noticed a lot of songs in my playlists not playing in my desktop app for windows 10. When i click them there is an error message, notifiying me that the song is unavailable, but if i it's on my hard drive i can add it...

Casual Listener

Hello Spotify Team. Recently i've noticed a lot of songs in my playlists not playing in my desktop app for windows 10. When i click them there is an error message, notifiying me that the song is una...

barnowm

Casual Listener

2105 Views

4 replies

0 likes

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  • 4 replies
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Extremely high CPU usage when displaying top "banner ad"

When Spotify Desktop (Windows Store version) is open and the top banner is visible the CPU-usage of the apllication rises to about 84% on a 3.2ghz Microsoft Surface Book Pro. This is most likely due to snow flakes and cars being heavy to animate. As ...

Casual Listener

When Spotify Desktop (Windows Store version) is open and the top banner is visible the CPU-usage of the apllication rises to about 84% on a 3.2ghz Microsoft Surface Book Pro. This is most likely due ...

liquidchild101

Casual Listener

656 Views

1 replies

1 likes

bug
development
Optimization
Rendering
  • 656 Views
  • 1 replies
  • 1 likes

Where can I find all the songs that I liked?

I don't know how to find my liked songs. There is also no Liked from Radio in my spotify playlist.

Newbie

I don't know how to find my liked songs. There is also no Liked from Radio in my spotify playlist.

jyf15

Newbie

4296 Views

3 replies

2 likes

Windows
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  • 3 replies
  • 2 likes

Pin to taskbar, few days later disappears

I keep pinning the windows 10 app to the taskbar, then a few days later it will disappear and I have to repin it. Been going on for a while, it's the only program doing it.

Casual Listener

I keep pinning the windows 10 app to the taskbar, then a few days later it will disappear and I have to repin it. Been going on for a while, it's the only program doing it.

514 Views

0 replies

2 likes

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Solved!! I can't search for my own Spotify Playlists! (Mac)

Hello, I know there is another thread open about this, but I'm opening a new one because this is a VERY BIG ISSUE: WE CAN'T SEARCH FOR OUR OWN PLAYLISTS ANY MORE SINCE THE LAST UPDATE! SPOTIFY IS BASED ON PLAYLISTS, SO TAKING AWAY THE SEARCH FEATURE ...

Regular

Hello,   I know there is another thread open about this, but I'm opening a new one because this is a VERY BIG ISSUE: WE CAN'T SEARCH FOR OUR OWN PLAYLISTS ANY MORE SINCE THE LAST UPDATE...

TheTerminalMan

Regular

9383 Views

11 replies

2 likes

Linux
Mac
Windows
  • 9383 Views
  • 11 replies
  • 2 likes

Spotify não realiza downloads de músicas no windows, o icone verde de download não aparece.

Estou tentando fazer downloads da minha playlist no spotify no computador, porém, quando clico em "baixar", o download é iniciado, mas não aparece o icone que mostra que a musica foi baixada, logo, o modo offiline do spotify simplesmente não funciona...

Casual Listener

Estou tentando fazer downloads da minha playlist no spotify no computador, porém, quando clico em "baixar", o download é iniciado, mas não aparece o icone que mostra que a musica foi baixada, logo, o...

Bittencourt

Spotify Star

1208 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Friend Feed looks odd

It doesn't show the activities of all the people i want to see. The name is weirdly cut off.What happened? A few days ago it was working perfectly. Thanks for your help!

Newbie

It doesn't show the activities of all the people i want to see. The name is weirdly cut off. What happened? A few days ago it was working perfectly.   Thanks for your help!

320 Views

0 replies

0 likes

  • 320 Views
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Spotify Causes my Windows 10 64-bit System to Freeze

System just becomes unresponsive at random times while Spotify is open that I have to restart the laptop using the hardware button (can't even Ctrl-Alt-Del). Spotify also has a habit of deleting the songs I've saved in my hard drive at random ocassio...

Casual Listener

System just becomes unresponsive at random times while Spotify is open that I have to restart the laptop using the hardware button (can't even Ctrl-Alt-Del). Spotify also has a habit of deleting...

taclobanon2017

Casual Listener

1645 Views

3 replies

5 likes

  • 1645 Views
  • 3 replies
  • 5 likes