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Desktop (Windows)

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

122263 Views

83 replies

27 likes

  • 122263 Views
  • 83 replies
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Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

whatintheworldisthis

Visitor

116533 Views

291 replies

22 likes

  • 116533 Views
  • 291 replies
  • 22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

9057 Views

1 replies

6 likes

  • 9057 Views
  • 1 replies
  • 6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

Spotify Legend

150061 Views

0 replies

26 likes

Mac
Windows
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Friends vs. followers in a Facebook linked account

So, I was wondering: if I've made my Spotify account with my Facebook account, will all my Facebook friends who have Spotify be able to see my activity? Or do they have to follow me? So, say one of my Facebook friends has Spotify but hasn't specifica...

Newbie

So, I was wondering: if I've made my Spotify account with my Facebook account, will all my Facebook friends who have Spotify be able to see my activity? Or do they have to follow me? So, say one of m...

GREENANDHAZEL

Newbie

2121 Views

2 replies

0 likes

Windows
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  • 2 replies
  • 0 likes

Spotify rapidly skips every song in a playlist until it reaches the end.

I've lost track of how long this has been happening, it's ridiculous. SOMETIMES when I go to skip a song, Spotify will then rapidly skip every song in the playlist until it reaches the final song. However, once this happens I am unable to change/skip...

Newbie

I've lost track of how long this has been happening, it's ridiculous.   SOMETIMES when I go to skip a song, Spotify will then rapidly skip every song in the playlist until it reaches the final...

426 Views

0 replies

0 likes

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  • 0 replies
  • 0 likes

Only music in my Purchases directory appears in my Local Files

in the attached screenshot, i have several folders of artists in my /Music directory. There is a subdirectory called Purchases which contains music i have purchased. Only the music in the Purchases directory shows up in the Local Files list in spotif...

Casual Listener

in the attached screenshot, i have several folders of artists in my /Music directory. There is a subdirectory called Purchases which contains music i have purchased. Only the music in the Purchases d...

SQLScott

Casual Listener

454 Views

2 replies

0 likes

  • 454 Views
  • 2 replies
  • 0 likes

family group

My mother was taken from the family group, and now I can't put her back in the group.

Newbie

My mother was taken from the family group, and now I can't put her back in the group.

Suareze18

Newbie

435 Views

1 replies

0 likes

  • 435 Views
  • 1 replies
  • 0 likes

Superuser Contribution New computer, playlist not syncing properly

I just got a new computer and when I checked one of my recently played (on my mobile) playlists it only has 6 songs in the desktop app. On my mobile and my old computer there are 34 songs. How can I fix this? Uninstalling and reinstalling the app did...

Newbie

I just got a new computer and when I checked one of my recently played (on my mobile) playlists it only has 6 songs in the desktop app. On my mobile and my old computer there are 34 songs. How can I ...

Alfredo

Roadie

554 Views

1 replies

0 likes

new computer
  • 554 Views
  • 1 replies
  • 0 likes

Superuser Contribution Play music from a certain year

1990 was a good music year for me so I’d like to create some kind of playlist of all top hits from this year and after that possibly other years too.Does anyone know if it’s possible to create playlists such as this Based on year of release? Thinking...

Newbie

1990 was a good music year for me so I’d like to create some kind of playlist of all top hits from this year and after that possibly other years too. Does anyone know if it’s possible to create play...

Alfredo

Roadie

4542 Views

1 replies

0 likes

  • 4542 Views
  • 1 replies
  • 0 likes

Superuser Contribution Importing HD Audio from local files

Hi, I have some HD Audio files that I would like to play through my spotify.I am wondering is there anyway to do this I know for sure the Spotify supports .mp3/4 but I am unsure if the support any HD formats like FLAC, ALAC or MQA. I know Spotiy HD i...

Newbie

Hi,   I have some HD Audio files that I would like to play through my spotify. I am wondering is there anyway to do this I know for sure the Spotify supports .mp3/4 but I am unsure if the sup...

Alfredo

Roadie

762 Views

1 replies

0 likes

  • 762 Views
  • 1 replies
  • 0 likes

Superuser Contribution "Publish my activity on Spotify" automatically reactivates when opening app

If I disable "Publish my activity on Spotify" and then close the app and reopen, it will be reactivated. How do I permanently de-activate?

Newbie

If I disable "Publish my activity on Spotify" and then close the app and reopen, it will be reactivated. How do I permanently de-activate?

Alfredo

Roadie

570 Views

1 replies

1 likes

  • 570 Views
  • 1 replies
  • 1 likes

Superuser Contribution MP3 player just with Spotify

Hello. I use mp3 player for listening music.To download musics in legal way, I just buy the soptify primium.But I don't know how i could transfer musics to my mp3 playerbecause it seems that its not possible to save musics in the normal file on the P...

Newbie

Hello. I use mp3 player for listening music. To download musics in legal way, I just buy the soptify primium. But I don't know how i could transfer musics to my mp3 player because it seems that it...

Alfredo

Roadie

5283 Views

1 replies

0 likes

  • 5283 Views
  • 1 replies
  • 0 likes

Superuser Contribution Unable to play songs from albums at all (but can everywhere else)

Hi all, Bit of a weird issue. Recently on my home desktop I have been unable to play songs from any album page. Both the green 'Play' and the play icons on individual songs do absolutely nothing. Anywhere else on Spotify, I can play music just fine. ...

Newbie

Hi all,   Bit of a weird issue. Recently on my home desktop I have been unable to play songs from any album page. Both the green 'Play' and the play icons on individual songs do absolutely not...

Alfredo

Roadie

439 Views

1 replies

0 likes

  • 439 Views
  • 1 replies
  • 0 likes

[Desktop] When i shuffle my playlist, the first songs are always the song i have added most recently

When I shuffle a playlist, the songs that are played first are always the ones I have added most recently. How do I change this?

Newbie

When I shuffle a playlist, the songs that are played first are always the ones I have added most recently. How do I change this?

270 Views

0 replies

0 likes

  • 270 Views
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  • 0 likes

Friend Activity

I can not see what my friend is hearing but he can see what I'm hearing. So to see if the bugg was mine we asked another friend to enter the spotify and for him it would appear this friend to listen. Why not appear for me?

Casual Listener

I can not see what my friend is hearing but he can see what I'm hearing. So to see if the bugg was mine we asked another friend to enter the spotify and for him it would appear this friend to listen....

341 Views

0 replies

1 likes

  • 341 Views
  • 0 replies
  • 1 likes

Superuser Contribution Can't log in on desktop

So my Spotify was playing up so I logged out and when I went to log in it won't let me. I put in my username and password and the screen just kinda freezes as if it's loading, but I've left it for an hour and it still won't log in. I can't find anyon...

Newbie

So my Spotify was playing up so I logged out and when I went to log in it won't let me. I put in my username and password and the screen just kinda freezes as if it's loading, but I've left it for an...

user-removed

Not applicable

482 Views

2 replies

0 likes

  • 482 Views
  • 2 replies
  • 0 likes

Superuser Contribution Can I NOT download saved tracks?

Since the web player has been virtually destroyed by Spotify, I may be forced to download the Spotify application to use on my laptop. If I do, am I forced to download all my saved tracks to my hardrive? I want the saved tracks download for my iPhone...

Regular

Since the web player has been virtually destroyed by Spotify, I may be forced to download the Spotify application to use on my laptop.  If I do, am I forced to download all my saved tracks to my...

Alfredo

Roadie

611 Views

1 replies

0 likes

saved
  • 611 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playlist says I have 255 songs, only about 25% play, songs don't appear on mobile, help!

All the playlist songs appear on the desktop version but most do not play in shuffle mode or when selected.directly. Mobile version of the playlist only shows about 20% of the songs on the playlist. I have about 5-10 playlists with this issue. Many o...

Newbie

All the playlist songs appear on the desktop version but most do not play in shuffle mode or when selected.directly. Mobile version of the playlist only shows about 20% of the songs on the playl...

Alfredo

Roadie

753 Views

1 replies

0 likes

  • 753 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Artists pay per stream

Hellou Community. I have few questions. How much is Spotify paying Artists per stream. And if i have on my songs for example 1000 streams made by 500 users, will spotify pay me for all of those streams or just for 500?Thanks for all answears!

Casual Listener

Hellou Community. I have few questions. How much is Spotify paying Artists per stream. And if i have on my songs for example 1000 streams made by 500 users, will spotify pay me for all of those strea...

Alfredo

Roadie

1264 Views

1 replies

0 likes

  • 1264 Views
  • 1 replies
  • 0 likes

Superuser Contribution Pick up songs where i left

Hi,1 month ago i restore my PC desktop with windows 10.Before restoring it, when i switch on my PC and start spotify, The application start with the playback queue that i leave when i switch off it.Now, After the recovery, when i switch on PC and Spo...

Newbie

Hi, 1 month ago i restore my PC desktop with windows 10. Before restoring it, when i switch on my PC and start spotify, The application start with the playback queue that i leave when i switch off ...

Alfredo

Roadie

520 Views

1 replies

0 likes

  • 520 Views
  • 1 replies
  • 0 likes

Superuser Contribution Memory leak in Windows 10 client when using Local Files

I have a library of 10,000+ MP3s, and Spotify fails to index it. When I add the folder with my music, Spotify slowly starts using more and more memory and slows to a crawl, making it completely unusable until I kill the process in Task Manager. Once ...

Casual Listener

I have a library of 10,000+ MP3s, and Spotify fails to index it. When I add the folder with my music, Spotify slowly starts using more and more memory and slows to a crawl, making it completely unusa...

Alfredo

Roadie

585 Views

1 replies

2 likes

  • 585 Views
  • 1 replies
  • 2 likes

Recent Artists Not Refreshing

Come on Spotify, it's 2018 and your recently played artists are still messed up. Anyone know a fix? Uninstalled but it doesn't work on both Android and laptop,

Newbie

Come on Spotify, it's 2018 and your recently played artists are still messed up. Anyone know a fix? Uninstalled but it doesn't work on both Android and laptop, 

557 Views

0 replies

6 likes

recent artists
  • 557 Views
  • 0 replies
  • 6 likes

Superuser Contribution Cannot UNINSTALL Spotify. HELP!

Hey All, I'm losing my mind trying to get spotify off of my computer. I've tried many of the suggestions for Windows to no avail. I've tried: -Going to programs and clicking uninstall...after clicking uninstall, nothing happens -Checked under Library...

Newbie

Hey All,   I'm losing my mind trying to get spotify off of my computer. I've tried many of the suggestions for Windows to no avail. I've tried:   -Going to programs and clicking uninsta...

Alfredo

Roadie

707 Views

1 replies

0 likes

  • 707 Views
  • 1 replies
  • 0 likes