Announcements
From 28th September 2026, Community private messages will no longer be available. If you have any private messages you'd like to keep, please save or copy them using these steps before this date. Thank you.

Help Wizard

Step 1

NEXT STEP

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Can't play an artist's discography on the desktop app

Plan Premium Device PC / Android My Question or Issue This happened a few days ago. Normally when i clicked an Artist > Discography > Show All > And play a song, the next song was from the next album of the artist. Now, the next song is a random one ...

Music Fan

szkill

Newbie

11878 Views

105 replies

47 likes

  • 11878 Views
  • 105 replies
  • 47 likes

Issue : no volume control in spotify when exclusive mode is activated

Premium member, France, Windows 10 64 bits updated, Focusrite Audio solo usb external soundcard updated, Desktop app updated I talk with the customer service, we try to solve my problem and they told me that it should be an issue that I have to talk ...

Music Fan

MIKAAAAEL

Music Fan

1387 Views

15 replies

2 likes

Possible Bug
  • 1387 Views
  • 15 replies
  • 2 likes

Black Screen (June 15 2026 install)

PlanPremiumCountryCanadaDeviceDesktop PC IntelOperating SystemWindows 11 My Question or IssueFollowed clean re-install instructions after getting black screen at startup. Installed the latest June 15 version from the Windows Store. Ran once without p...

Music Fan

bluehallon

Casual Listener

3438 Views

39 replies

2 likes

  • 3438 Views
  • 39 replies
  • 2 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic troubleshooting Restart the Spotify app as well as your PC. Make sure both the app and Windows are...

Moderator

8992 Views

0 replies

4 likes

  • 8992 Views
  • 0 replies
  • 4 likes

How to troubleshoot local files

I have tried multiple times to add Local Files to the Spotify app with no success. I cannot do it via the settings and adding the folder, I cannot drag & drop (it shows a red circle slash icon), or any other means. Is there a way to get a log file or...

Casual Listener

I have tried multiple times to add Local Files to the Spotify app with no success.  I cannot do it via the settings and adding the folder, I cannot drag & drop (it shows a red circle slash i...

TxDrifter

Casual Listener

783 Views

1 replies

0 likes

  • 783 Views
  • 1 replies
  • 0 likes

Web Player not working

I used to be able to use the web player easily, but about a month ago, it would let me click on the music and it would act like it was going to play, but it wouldn't do anything. Now when I log in it won't even let me click the songs. I've tried ever...

Newbie

I used to be able to use the web player easily, but about a month ago, it would let me click on the music and it would act like it was going to play, but it wouldn't do anything. Now when I log in it...

539 Views

0 replies

0 likes

  • 539 Views
  • 0 replies
  • 0 likes

No se reproducen en la computadora

No puedo reproducir las canciones en desktop y se saltan las canciones sin que se escuchen

Casual Listener

No puedo reproducir las canciones en desktop y se saltan las canciones sin que se escuchen

441 Views

0 replies

0 likes

  • 441 Views
  • 0 replies
  • 0 likes

Solved!! I can't install

Hello(i'm french ; not sure to have a good english...) I had Spotify and it work perfectly. Three days ago, I probably uninstall a program. After that, Spotify said "can't find connexion" I read I have to uninstall and reinstall Spotify. I uninstall ...

Casual Listener

Hello (i'm french ; not sure to have a good english...)   I had Spotify and it work perfectly.   Three days ago, I probably uninstall a program. After that, Spotify said "can't find co...

ericbeau

Casual Listener

1733 Views

4 replies

0 likes

  • 1733 Views
  • 4 replies
  • 0 likes

Spotify Desktop install instead of the Windows Store Version

Does anyone know how to install the Spotify Desktop version instead of the Windows Store Version? I have uninstalled the Windows Store App and deleted all folder from %appdata%, however any subsequent install ALWAYS installs the Windows Store App. I ...

Newbie

Does anyone know how to install the Spotify Desktop version instead of the Windows Store Version?  I have uninstalled the Windows Store App and deleted all folder from %appdata%, however an...

DerMoriz

Roadie

1259 Views

1 replies

0 likes

  • 1259 Views
  • 1 replies
  • 0 likes

No download and repeat button

I'm currently using spotify on windows 10 and i've already upgraded to premium but why i don't see any download button on every playlist? I also see no repeat button for the song I like in a playlist? Instead, there are the like and dislike buttons.C...

Visitor

I'm currently using spotify on windows 10 and i've already upgraded to premium but why  i don't see any download button on every playlist?  I also see no repeat button for the song I like ...

user-removed

Not applicable

2081 Views

4 replies

0 likes

  • 2081 Views
  • 4 replies
  • 0 likes

Spotify won't start or uninstall

Hello, all. I'm having an issue with Spotify where whenever I launch the program, it will boot Spotify WebHelper, which is promptly followed by WerFault.exe and then nothing ever comes (no splash screen or program proper).I did uninstall and reinstal...

Casual Listener

Hello, all. I'm having an issue with Spotify where whenever I launch the program, it will boot Spotify WebHelper, which is promptly followed by WerFault.exe and then nothing ever comes (no splash scr...

tomslikker

Music Fan

1333 Views

3 replies

0 likes

  • 1333 Views
  • 3 replies
  • 0 likes

Spotify is always 3:02 into September when it starts up

I have spotify on my android, home PC and work PC.It doesn't seem to matter what I've ben listening to on my android or home PC or previously on my work PC. When I start up my work PC spotify automatically starts up and it's always 3:02 into Septembe...

Casual Listener

I have spotify on my android, home PC and work PC. It doesn't seem to matter what I've ben listening to on my android or home PC or previously on my work PC.   When I start up my work PC spot...

372 Views

0 replies

0 likes

  • 372 Views
  • 0 replies
  • 0 likes

Please take my short survey for my Phd study. Free Karma to all that complete it.

Hi,https://www.isurvey.soton.ac.uk/27877I am doing a phd study into the changing habits of music listening, but really need to hear the thoughts of other Spotify users. Please spend 5 minutes folowing the link above.Many thanks

Casual Listener

Hi, https://www.isurvey.soton.ac.uk/27877 I am doing a phd study into the changing habits of music listening, but really need to hear the thoughts of other Spotify users. Please spend 5 minutes fol...

475 Views

0 replies

0 likes

  • 475 Views
  • 0 replies
  • 0 likes

Advertisement cuts song short

Hi, just to be clear im not talking about the advertisment playing before the song starts(The one where they are dancing to upgrade to premium), but there is an ad literally in the song im listening to at the very beginning. It takes up 15 to 30 seco...

Visitor

Hi, just to be clear im not talking about the advertisment playing before the song starts(The one where they are dancing to upgrade to premium), but there is an ad literally in the song im listening ...

540 Views

0 replies

0 likes

  • 540 Views
  • 0 replies
  • 0 likes

shuffle play only plays 1 track then stops

Any playlist I select and shuffle play will only play 1 song then stop. The shuffle play icon is on, the scroll bar goes to the end of the song then repositions to the start of the same song. The Play, Skip forward and Skip Back controls do not work....

Newbie

Any playlist I select and shuffle play will only play 1 song then stop. The shuffle play icon is on, the scroll bar goes to the end of the song then repositions to the start of the same song. The Pla...

584 Views

0 replies

0 likes

Shuffle not working
  • 584 Views
  • 0 replies
  • 0 likes

Can't search new songs

I can't seem to add any new songs. I was able to earlier today, but I can't add any new ones now. All I get is a response that says that no results were found. I tried looking up songs I already had, and the same response comes up. I have the student...

Casual Listener

I can't seem to add any new songs.  I was able to earlier today, but I can't add any new ones now.  All I get is a response that says that no results were found.  I tried looking up so...

yarynakor

Casual Listener

1470 Views

11 replies

4 likes

  • 1470 Views
  • 11 replies
  • 4 likes

Release Notes/Changelog

How is there still no consolidated place for notes like these? I'm using Android and Windows. Seems like Spotify keeps changing things every week but I don't have any idea what changed except for seeing my UI shuffled around with no real changes of s...

Newbie

How is there still no consolidated place for notes like these? I'm using Android and Windows.  Seems like Spotify keeps changing things every week but I don't have any idea what changed except ...

annikkexe

Regular

10018 Views

3 replies

113 likes

  • 10018 Views
  • 3 replies
  • 113 likes

More RAM usage the longer spotify is open/used

Hi, Spotify will start on 150-200mb ram and will climb with usage. 30min of listening to songs not using the program for anything else will get it to 300-350mb. After 2hrs im up to about 1.5gb ram. I´ve tried the website and windows store version, wi...

Casual Listener

Hi,   Spotify will start on 150-200mb ram and will climb with usage. 30min of listening to songs not using the program for anything else will get it to 300-350mb. After 2hrs im up to about 1.5...

1783 Views

0 replies

4 likes

  • 1783 Views
  • 0 replies
  • 4 likes

Solved!! Spotify crashing, output devices problem..

So I badly need to be able to switch between output devices since I have speakers and headphones, and I don't wan't all my sound to go trough my speakers, only spotify. BUT. The problem was (or is) that Spotify does not have that feature implemented ...

Casual Listener

So I badly need to be able to switch between output devices since I have speakers and headphones, and I don't wan't all my sound to go trough my speakers, only spotify. BUT. The problem was (or is) t...

Br3akabl3

Casual Listener

3726 Views

1 replies

1 likes

  • 3726 Views
  • 1 replies
  • 1 likes

Superuser Contribution Spotify not reading my songs

I have songs that i bought on itunes and put on my computer and I have them in my local files area but some of the songs sink with the artist and some don't like i can click on the artist name and it will bring me to the artist spotify page and the a...

Casual Listener

I have songs that i bought on itunes and put on my computer and I have them in my local files area but some of the songs sink with the artist and some don't like i can click on the artist name a...

Chris

Spotify

1022 Views

3 replies

0 likes

  • 1022 Views
  • 3 replies
  • 0 likes

Superuser Contribution Share My Activity Button on Spotify Social is always disabled

Hi, guys. I am experiencing a problem which is quite irritating. I can see what my friends are listening to but they cannot see what i am listening to. When i look into my spotify settings, i see that my "share my activity" button is always disabled,...

Casual Listener

Hi, guys. I am experiencing a problem which is quite irritating. I can see what my friends are listening to but they cannot see what i am listening to. When i look into my spotify settings, i see tha...

Melody

Spotify

1500 Views

3 replies

0 likes

  • 1500 Views
  • 3 replies
  • 0 likes

Proxy doesn't work !

I'm using the latest versionI try to connect Spotify with the proxy, but it doesn't work!I tested socks5 and HTTP proxymy socks5 proxy running fine on telegram desktop and mobilebut after testing about 4 proxy and too many options! (like changing ie ...

Casual Listener

I'm using the latest version I try to connect Spotify with the proxy, but it doesn't work! I tested socks5 and HTTP proxy my socks5 proxy running fine on telegram desktop and m...

tomslikker

Music Fan

10571 Views

6 replies

1 likes

  • 10571 Views
  • 6 replies
  • 1 likes

Ctrl+Right|Left in search field

These keyboard shortcuts should not switch music when we are in the search field. They refer to the standard for moving between words, in Windows! Thanks.

Newbie

These keyboard shortcuts should not switch music when we are in the search field. They refer to the standard for moving between words, in Windows!   Thanks.

402 Views

0 replies

0 likes

  • 402 Views
  • 0 replies
  • 0 likes