Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

1644 Views

0 replies

2 likes

  • 1644 Views
  • 0 replies
  • 2 likes

Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

145512 Views

83 replies

27 likes

  • 145512 Views
  • 83 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

130437 Views

294 replies

22 likes

  • 130437 Views
  • 294 replies
  • 22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

10978 Views

1 replies

6 likes

  • 10978 Views
  • 1 replies
  • 6 likes

Solved!! All but one song disappeared from a playlist

Hello,I just realized as I launched the Spotify app on my PC that one of my playlists is almost empty. There's no way I would have knowingly emptied it as it is my "favorite songs" playlist (playlist:0xYegJZOBxo4YQQ6NEbpGp)Is it possible to get some ...

Casual Listener

Hello, I just realized as I launched the Spotify app on my PC that one of my playlists is almost empty. There's no way I would have knowingly emptied it as it is my "favorite songs" playlist (p...

may_ewan

Casual Listener

1304 Views

4 replies

0 likes

  • 1304 Views
  • 4 replies
  • 0 likes

Cant delete Local Files

Hey guys, so i have an issue where i have "songs" in my Local files on Spotify (half of them arent even songs, theyre sound effects ?!) which i didn't even add (or dont remember adding), i deleted the .bnk in %appdata% but it didnt do anything and th...

Casual Listener

Hey guys,   so i have an issue where i have "songs" in my Local files on Spotify (half of them arent even songs, theyre sound effects ?!) which i didn't even add (or dont remember adding), i d...

Shota

Casual Listener

571 Views

4 replies

0 likes

  • 571 Views
  • 4 replies
  • 0 likes

Superuser Contribution How can I move my full Apple 'iTunes in the Cloud' library to Spotify?

Hi, after having Apple music/iTunes for many years, my iTunes library includes all music that I have ripped of my own music, digital downloads from many sources and music added to my library from Apple Music. All my library is only held in the Apple ...

Newbie

Hi, after having Apple music/iTunes for many years, my iTunes library includes all music that I have ripped of my own music, digital downloads from many sources and music added to my library from App...

Alfredo

Roadie

1631 Views

1 replies

0 likes

  • 1631 Views
  • 1 replies
  • 0 likes

Superuser Contribution Unable to exit out of ads so i can brows

This is a problem that needs to be fixed by the programmers. When i get even a simple still image ad, I cant get to the x because the bar with the minimize, fullscreen and close program blockes you from clicking off of the ad

Newbie

This is a problem that needs to be fixed by the programmers. When i get even a simple still image ad, I cant get to the x because the bar with the minimize, fullscreen and close program blockes you f...

Alfredo

Roadie

947 Views

1 replies

0 likes

  • 947 Views
  • 1 replies
  • 0 likes

Song cannot be played

Hello CommunityOn my windows desktop PC i have a problem. Sometimes i cannot play songs and then the clue, Song not available, you can download it, comes on. Has anyone a answer to this problem?

Newbie

Hello Community On my windows desktop PC i have a problem. Sometimes i cannot play songs and then the clue, Song not available, you can download it, comes on. Has anyone a answer to this problem?

309 Views

0 replies

0 likes

  • 309 Views
  • 0 replies
  • 0 likes

Privacy settings revert when I close Spotify

Hi, I'm using the desktop app on Windows 10. I've disabled the option for making new playlists automatically public, but every time I re-start Spotify, this option reverts back to public. I have the same problem with the "show my current top artists"...

Casual Listener

Hi, I'm using the desktop app on Windows 10. I've disabled the option for making new playlists automatically public, but every time I re-start Spotify, this option reverts back to public. I have the ...

birchlet

Casual Listener

564 Views

2 replies

0 likes

  • 564 Views
  • 2 replies
  • 0 likes

Songs play TWICE without being in the queue twice

Songs manually chosen in QueueNo shuffleMost songs play twice but do not show up as being twice in the queue This is a problem both on PC Windows 10 and Android and could be a reason to swith to another provider.

Newbie

Songs manually chosen in Queue No shuffle Most songs play twice but do not show up as being twice in the queue   This is a problem both on PC Windows 10 and Android and could be a reason to ...

531 Views

0 replies

1 likes

  • 531 Views
  • 0 replies
  • 1 likes

Destop Music is not Sync with Music on the Phone

I have been using my phone to save and add music to my playlists and etc. But when i look on my PC most of the song dont apear to be in either of them at all., but when i go to my phone however they all seem to be there. I can stream then to my pc bu...

Casual Listener

I have been using my phone to save and add music to my playlists and etc. But when i look on my PC most of the song dont apear to be in either of them at all., but when i go to my phone however they ...

301 Views

0 replies

0 likes

  • 301 Views
  • 0 replies
  • 0 likes

Where is Glen Hansard album Didn't He Ramble? :(

It was here. Now, it is not. That is the best album, I've ever heard. It is not fair

Newbie

It was here. Now, it is not. That is the best album, I've ever heard. It is not fair

MauriceMV

Spotify Star

544 Views

1 replies

3 likes

  • 544 Views
  • 1 replies
  • 3 likes

Missing Daily Mix 3-6

The app on my phone has 6 Daily mixesThe desktop client has only 2 (same for the web player) Am I missing something?

Casual Listener

The app on my phone has 6 Daily mixes The desktop client has only 2 (same for the web player)   Am I missing something?  

Rispig

Casual Listener

759 Views

1 replies

1 likes

  • 759 Views
  • 1 replies
  • 1 likes

web player not working

the web player just won't play songs for me, i've tried reloading, logging out and logging back in, and even turning off my computer and back on, songs just won't play

Casual Listener

the web player just won't play songs for me, i've tried reloading, logging out and logging back in, and even turning off my computer and back on, songs just won't play

Sebasty

Community Legend

517 Views

3 replies

0 likes

  • 517 Views
  • 3 replies
  • 0 likes

Can’t get rid of volume side bar on windows screen

How do I get rid of the volume side bar on my screen? I already have the display option, “show desktop overlay when using media keys” turned off.

Newbie

How do I get rid of the volume side bar on my screen? I already have the display option, “show desktop overlay when using media keys” turned off. 

365 Views

0 replies

0 likes

  • 365 Views
  • 0 replies
  • 0 likes

Spotify cant not transfer data error

Hi, when I start up Spotify I get an error message.Spotify can not transfer all data whats wrong?

Regular

Hi, when I start up Spotify I get an error message. Spotify can not transfer all data    whats wrong?

316 Views

0 replies

0 likes

  • 316 Views
  • 0 replies
  • 0 likes

Solved!! No option to disable normalization?

Forgive me if I've overlooked any recents threads about this. Is there no normalization setting in the desktop app? There's actually three different settings in the iOS app. That's weird. Desktop apps are usually more full featured than their mobile ...

Gig Goer

Forgive me if I've overlooked any recents threads about this.   Is there no normalization setting in the desktop app? There's actually three different settings in the iOS app. That's weird. De...

Luke

Spotify Star

1753 Views

3 replies

0 likes

  • 1753 Views
  • 3 replies
  • 0 likes

Followed Artists show only few songs

Hey PeopleI've noticed a small but annoying change for me.some of my Followed Artist show the usual artist page with the popular songs and related artist and on (which i like).. and some followed artists show only a list of sings, a playlist. here ar...

Newbie

Hey People I've noticed a small but annoying change for me. some of my Followed Artist show the usual artist page with the popular songs and related artist and on (which i like).. and some followed...

293 Views

0 replies

0 likes

  • 293 Views
  • 0 replies
  • 0 likes

Solved!! Switching over from Google Play Music

so im considering switching over from google play music who ive been paying for their subscription service for almost a year, is there anyway to switch the songs that are in my library over to spotify, i have like 500 songs or so, so im not going to ...

Newbie

so im considering switching over from google play music who ive been paying for their subscription service for almost a year, is there anyway to switch the songs that are in my library over to spotif...

bach00

Casual Listener

6636 Views

2 replies

0 likes

  • 6636 Views
  • 2 replies
  • 0 likes

Ability to View All Playlist Followers

How can I select more than one song and then move them to playlist?

Casual Listener

How can I select more than one song and then move them to playlist?              

phan_times

Community Legend

430 Views

2 replies

0 likes

  • 430 Views
  • 2 replies
  • 0 likes

Ability to View All Playlist Followers

Come posso selezionare piu di una canzone alla volta ,per trasferirle tutte nella playlist?

Casual Listener

Come posso selezionare piu di una canzone alla volta ,per trasferirle tutte nella playlist?

mando_cabrera

Music Fan

559 Views

1 replies

0 likes

  • 559 Views
  • 1 replies
  • 0 likes

Ads dont play

so i just got spotify so am pretty new to iti uninstalled and reinstalled, logged out and in, and rebooted my system still the ads still dont play is getting annoying i dont want to having to keep logging in and out all time am not expect any spotify...

Newbie

so i just got spotify so am pretty new to it i uninstalled and reinstalled, logged out and in, and rebooted my system  still the ads still dont play    is getting annoying i dont w...

321 Views

0 replies

0 likes

  • 321 Views
  • 0 replies
  • 0 likes

Superuser Contribution Duplicate songs able to be added to a playlist if there's more than 1 version of the album available

I noticed when I was creating a playlist today that I was able to add duplicate songs without the 'Duplicate Song' warning appearing if they appeared on different albums (for example, I was able to add the song 'Too Much' by Drake off of the 'Nothing...

Newbie

I noticed when I was creating a playlist today that I was able to add duplicate songs without the 'Duplicate Song' warning appearing if they appeared on different albums (for example, I was...

JohnnyD4

Roadie

19342 Views

13 replies

13 likes

  • 19342 Views
  • 13 replies
  • 13 likes