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Why am I getting this error whenever I try to sign into Spotify?

Why am I getting this error whenever I try to sign into Spotify?

Whenever I go to sign in on my Windows Vista laptop, I am given the error "This app is restricted to Premium users only. (Error code: 409)." Is this due to the discontinuation of older versions of Spotify, or is it something else? Additionally, if it is due to discontinuation, why is it still possible to download these older versions from the Spotify website?
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1 Reply

Hi there @zwirth2795,

 

Spotify has recently stopped supporting Windows Vista, along with other older OS versions, which is why you're seeing this error message. You can find the current supported devices for Spotify in this article.

 

Hope this clears things up. Take care.

YordanModerator
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