Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Why am I getting this error whenever I try to sign into Spotify?

Why am I getting this error whenever I try to sign into Spotify?

Whenever I go to sign in on my Windows Vista laptop, I am given the error "This app is restricted to Premium users only. (Error code: 409)." Is this due to the discontinuation of older versions of Spotify, or is it something else? Additionally, if it is due to discontinuation, why is it still possible to download these older versions from the Spotify website?
Reply
1 Reply

Hi there @zwirth2795,

 

Spotify has recently stopped supporting Windows Vista, along with other older OS versions, which is why you're seeing this error message. You can find the current supported devices for Spotify in this article.

 

Hope this clears things up. Take care.

YordanModerator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a "Like".
Are you new to the Community? Take a moment to introduce yourself!

Suggested posts

Let's introduce ourselves!

Hey there you,   Yeah, you! 😁   Welcome - we're glad you joined the Spotify Community!   While you here, let's have a fun game and get…

ModeratorStaff / Moderator/ 4 years ago  in Social & Random