Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Won't play the ads and stops all activity

Won't play the ads and stops all activity

Plan - Free, USA, Desktop computer, Win 8.1

 

My Question or Issue

I start a playlist. It plays about 3 songs, then transfers to a 30 second ad and stops completely. NO ad, just a blank 30 second time line. Links no longer work, I can't start the playlist. No sound is possible.

 

Before YOU feel like an **bleep**, I'm on a desktop. Such an ancient system does NOT use apps. There is nothing installed or reinstallable. Spotify is simply a URL link in my Firefox version 109 (64-bit) version (Latest) browser. When checked it says I'm using the Web Player

 

Trying to close the app is ludicrous (think about it). Clearing my browser cache is possible and rebooting the Firefox browser is doable. Rebooting the system is a process taking several minutes at the least and is NOT a workable solution. BTW, I've closed my system down at night many times (which is a reboot) and this continues to be a problem.

Reply
0 Replies

Suggested posts