black add banner appearing on my spotify app

[dirkelst1975]

Plan

Premium

Operating System

Windows 10

My Question or Issue

I have purchased spotify premium but I still get a black banner (mostly without ads) on the bottom of my spotify.

How do i get rid of that, cause that obviously shouldn´t be there.

I tried clean install, login out and I checked that I really am on a premium account. Thank you

[OneByBoo]

Hi there @dirkelst1975,

thanks for reaching out !

It would be a great indication if you could log in on a friend/sibling's device to see if you're still getting the same black banner presented on your picture.

Thanks in advance 🙂