"Spotify can't play this right now. If you have the file on your computer you can import it"

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"Spotify can't play this right now. If you have the file on your computer you can import it"

mads529j
Casual Listener

Plan

Premium

Country

 Denmark

Device

Desktop PC

Operating System

Windows 10

 

My Question or Issue

 My spotify has been doing this lately i have tried everything nothing seems to work, reinstalled spotify, tried looking into all the other posts about this, and nothing works? is my account broken or do i need to request a account move?

2 Replies
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Re: "Spotify can't play this right now. If you have the file on your computer you can import it

Rock Star 15
Rock Star 15

Hey there @mads529j,

thanks for reaching out to the community !

 

If you've already checked the same tracks using your account on different devices and they worked, please enter your desktop app settings and cancel "Hardware Accelaration" to see if it helps.

 

In some cases, out of date OS or Audio drivers can cause issues like that.

Make sure to check that your PC and system drivers are fully updated.

 

I'm always around to help,

Need furthe info? reply back to the post and i'll jump back in =)

OneByBooRock Star 15
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Re: "Spotify can't play this right now. If you have the file on your computer you can import it

mads529j
Casual Listener

It sadly didn't work i have tried it multible times and i have tried taking out the file in the user settings in roaming, and that didnt work either, i have tried redownloading it, that didn't work too, it works on my other devices

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