"This playlist is currently empty" error

Reply

"This playlist is currently empty" error

user-removed
Not applicable

Why do I get such an error??

Plan

Premium

Country

Turkey

 

Operating System

Windows 10

 

15512742532941575265.jpg
3 Replies

Bittencourt
Rock Star 21
Rock Star 21

Hi @user-removed, thanks for writing!

 

This is an issue that's under investigation by the Spotify staff.

 

In the meantime, please try the following:

  • Log out > Restart desktop > Log back in
  • Reinstall app from the website/from Windows Store (depending on device).

After that, remove all lines from their hosts file that are blocking Spotify.

 

  1. If you're on Windows:
    1. Open Notepad as an administrator (right-click - Open as Administrator)
    2. Go to File - Open and navigate to C:\Windows\System32\drivers\etc
    3. Choose "All Files" instead of "Text Documents" next to the File Name box. You'll see a handful of files. Pick hosts and click on Open
    4. When the file is open, you will see a block of text with # in front of each line and might see entries like 0.0.0.0 website.com127.0.0.1 website2.com
    5. Check for any entries with Spotify in the address. Examples may look like: 0.0.0.0 weblb-wg.gslb.spotify.com0.0.0.0
    6. If you do find any lines with Spotify, please remove them.
    7. Save your changes and restart Spotify.
  2. If you're on a Mac:
    1. Open Finder and, in Finder’s menu bar, select Go > Go to Folder. In the box, type the following location: /private/etc/hosts and press return.
    2. A new Finder window will open and your Mac’s hosts file will be selected. Click and drag it out of the Finder window and drop it on your desktop. 
    3. To open it, simply double-click and it will display the file’s contents in TextEdit.
    4. Check for any entries with Spotify in the address.
    5. If you do find any lines with Spotify, remove them.
    6. Save your changes and restart Spotify.

Let me know if this works! 

BittencourtRock Star 21
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

galephw
Newbie

hey i would like to give my thanks for this amazing solution from you. i've been stop listening to any music for 3 days ever since the problem begin and your solution is removing all of my spotify problem, in addition to google chrome pop-up ads that crippling my desktop for so long.

once again thanks, by the way you have a cool name. cheers!

Bittencourt
Rock Star 21
Rock Star 21

Hey @galephw, thanks for writing!

 

I'm glad I could help you.

 

I hope @user-removed also can solve his issue with those steps.

 

If you ever have any other questions, just let me know 🙂

BittencourtRock Star 21
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
SUGGESTED POSTS