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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

83490 Views

40 replies

68 likes

  • 83490 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

791536 Views

503 replies

64 likes

  • 791536 Views
  • 503 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

wittzi

Regular

22926 Views

24 replies

7 likes

  • 22926 Views
  • 24 replies
  • 7 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3026 Views

0 replies

4 likes

  • 3026 Views
  • 0 replies
  • 4 likes

Import Your Own Songs from Windows 10

PlanFreeCountry USADeviceDesktopWindows 10 My Question or Issue Is there a way to import your own music from you file library on Windows 10? I have some songs that aren't on Spotify and I would like to add them to my playlists.

Newbie

Plan Free Country  USA Device Desktop Windows 10   My Question or Issue  Is there a way to import your own music from you file library on Windows 10? I have some songs that ar...

Sebasty

Community Legend

757 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Have the Music Quality Settings been removed recently?

PlanPremiumCountry UKOperating SystemWindows 10, Android Oxygen OS 5.0.8 Just wondering if the music quality settings have been removed from the Windows 10 desktop app and the current android build of Spotify? I've not checked my settings for a while...

Regular

Plan Premium Country  UK Operating System Windows 10, Android Oxygen OS 5.0.8   Just wondering if the music quality settings have been removed from the Windows 10 desktop app and the...

Ollyjm

Regular

6054 Views

4 replies

0 likes

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Solved!! My Spotify stopped working

PlanPremiumCountry MéxicoDevicePCOperating SystemWindows 10My Question or IssueSome days ago, I started having issues with Spotify, I've tried reinstalling it, deleting cache data, following instructions of Technical support, but nothing worked. I li...

Casual Listener

  Plan Premium Country  México Device PC Operating System Windows 10 My Question or Issue Some days ago, I started having issues with Spotify, I've tried reinstalling it, deleting...

RockstarFischer

Composer

5750 Views

7 replies

2 likes

  • 5750 Views
  • 7 replies
  • 2 likes

"This playlist is currently empty" error

Why do I get such an error??PlanPremiumCountryTurkey Operating SystemWindows 10

Visitor

Why do I get such an error?? Plan Premium Country Turkey   Operating System Windows 10  

Bittencourt

Spotify Star

1755 Views

3 replies

1 likes

  • 1755 Views
  • 3 replies
  • 1 likes

Solved!! None of my music will show, and no songs will play

I've had this issue for a while now.Whenever I load up spotify, no music shows up in my playlist on the desktop app.Even when I try to play music, it comes up highlighted green like it's playing, but it just doesn't play. On the web player, I can see...

Casual Listener

I've had this issue for a while now. Whenever I load up spotify, no music shows up in my playlist on the desktop app. Even when I try to play music, it comes up highlighted green like it's playing,...

_tomoa

Casual Listener

3135 Views

6 replies

3 likes

  • 3135 Views
  • 6 replies
  • 3 likes

Solved!! [Desktop] Canno't Use dekstop app

Plan: FreeCountry: ItalyDevice: PC DekstopOperating System: Windows 10Yesterday i download the desktop version of spotify. When i logged in i canno't find any kind of music or my playlist.I attach 2 screenshot, one of a playlsit i usally use and one ...

Casual Listener

Plan: Free Country: Italy Device: PC Dekstop Operating System: Windows 10 Yesterday i download the desktop version of spotify. When i logged in i canno't find any kind of music or my playlist. I...

Mantisentil

Community Legend

1046 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Solved!! Songs I haven't played in the past won't play at all

I actually haven't checked on other devices, but on my pc at least, songs and even podcasts won't play at all, at the bottom where you'd normally see the track playing with the picture to the left, it's just like the default image, the bar doesn't mo...

Casual Listener

I actually haven't checked on other devices, but on my pc at least, songs and even podcasts won't play at all, at the bottom where you'd normally see the track playing with the picture to the left, i...

Mantisentil

Community Legend

1022 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

Syncing to other devices without permission

PlanFreeCountry USOperating SystemWindows 10My Question or Issue Every time I check my spotify when my sister is playing music in her room I notice that my account is syncing up with her roku and I even get stuck with her songs and playlists in my ac...

Regular

Plan Free Country  US Operating System Windows 10 My Question or Issue  Every time I check my spotify when my sister is playing music in her room I notice that my account is syncing ...

OneByBoo

Roadie

649 Views

1 replies

1 likes

Connect
  • 649 Views
  • 1 replies
  • 1 likes

Web Player Only Plays Songs for 9 Seconds

Plan: PremiumCountry: USDevice: HP Laptop ProBookOperating System: Windows 10 My Question or IssueSpotify web player only plays songs for 9 seconds and then skips to the next. Or, it will rapidly skip songs before playing them. This is occurring on C...

Newbie

Plan: Premium Country: US Device: HP Laptop ProBook Operating System: Windows 10   My Question or Issue Spotify web player only plays songs for 9 seconds and then skips to t...

Sebasty

Community Legend

1142 Views

1 replies

0 likes

  • 1142 Views
  • 1 replies
  • 0 likes

Music is not shown in playlists

PlanPremiumCountry SpainDeviceLenovo ideapad 300-15ISKOperating SystemWindows 10My Question or Issue Whenever I try to play any playlist, the songs in it won't be shown, and if I search them (for instance, an album) and try to play them, they won't b...

Newbie

Plan Premium Country  Spain Device Lenovo ideapad 300-15ISK Operating System Windows 10 My Question or Issue  Whenever I try to play any playlist, the songs in it won't be shown, a...

cassieblackwood

Regular

801 Views

2 replies

0 likes

music not played
music not shown
Playlists
problem
Windows
  • 801 Views
  • 2 replies
  • 0 likes

Solved!! Some songs don't play.

PlanFreeCountry BrazilDeviceNotebookOperating SystemWindows 10 My Question or Issue Basically some songs just don't play and show a image like this and It's happens with a lot of songs.

Casual Listener

  Plan Free Country  Brazil Device Notebook Operating System Windows 10   My Question or Issue  Basically some songs just don't play and show a image like this  ...

cassieblackwood

Regular

13856 Views

5 replies

4 likes

  • 13856 Views
  • 5 replies
  • 4 likes

"Spotify can't play this right now. If you have the file on your computer you can import it"

PlanPremiumCountry DenmarkDeviceDesktop PCOperating SystemWindows 10 My Question or Issue My spotify has been doing this lately i have tried everything nothing seems to work, reinstalled spotify, tried looking into all the other posts about this, and...

Casual Listener

Plan Premium Country  Denmark Device Desktop PC Operating System Windows 10   My Question or Issue  My spotify has been doing this lately i have tried everything nothing seem...

mads529j

Casual Listener

715 Views

2 replies

1 likes

  • 715 Views
  • 2 replies
  • 1 likes

Bug: Windows App Incompatible with 3.1 Sound Configuration

PlanPremiumCountry USADevicePCOperating SystemWindows 10 My Question or Issue When speakers are configured to 3.1 in Windows 10 sound control panel, Spotify will not play any audio and displays "Spotify can't play this right now." when any song is se...

Newbie

Plan Premium Country  USA Device PC Operating System Windows 10   My Question or Issue  When speakers are configured to 3.1 in Windows 10 sound control panel, Spotify will no...

OneByBoo

Roadie

516 Views

1 replies

0 likes

  • 516 Views
  • 1 replies
  • 0 likes

Synchronization across devices

My Question or IssueHello! My saved albums don't sync between spotify on my phone, and spotify on my computer. The weird thing is that the playlists are synced, just not saved albums. What can I do to solve this? I've tried going in to offline mode o...

Regular

My Question or Issue Hello! My saved albums don't sync between spotify on my phone, and spotify on my computer. The weird thing is that the playlists are synced, just not saved albums. What can I do...

OneByBoo

Roadie

527 Views

1 replies

0 likes

  • 527 Views
  • 1 replies
  • 0 likes

Add the actual song to a playlist

PlanPremiumCountry GermanyDevicePCOperating SystemWindows 10 My Question or Issue How can i add the actual played song (at the bottom of the app) to a playlist without search it in all songs in the upper window?

Newbie

Plan Premium Country  Germany Device PC Operating System Windows 10   My Question or Issue  How can i add the actual played song (at the bottom of the app) to a playlist with...

OneByBoo

Roadie

717 Views

1 replies

0 likes

  • 717 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Radio Stations Acting Like Playlists

PlanPremiumCountry United StatesDeviceWindows 10Operating SystemWindows 10 My Question or Issue Lately every time I create a radio station from a song or artist or whatever, it takes me to what is actually a playlist. As a result, I cannot mark the s...

Newbie

Plan Premium Country  United States Device Windows 10 Operating System Windows 10   My Question or Issue  Lately every time I create a radio station from a song or artist or ...

Peter

Spotify Legend

53491 Views

30 replies

14 likes

  • 53491 Views
  • 30 replies
  • 14 likes

Superuser Contribution Spotify causing a grey, then black screen when playing video games

PlanPremiumCountry Device(PCOperating System(Windows 7) My Question or Issue For the last year, spotify has been causing (or is most likely the cause of) crashes that make my screen go grey, then black. In that time, I can not access the pc. This is ...

Casual Listener

  Plan Premium Country   Device (PC Operating System (Windows 7)   My Question or Issue  For the last year, spotify has been causing (or is most likely the cause of) cr...

Peter

Spotify Legend

3189 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Superuser Contribution Spotify Suche geht NICHT!!

Die Suche geht in Spotify nicht mehr seit 10 Tagen !! Desktop - Win 8.1 - Suche geht NICHT!!

Regular

Die Suche geht in Spotify nicht mehr seit 10 Tagen !! Desktop - Win 8.1 - Suche geht NICHT!!

shirantrixi

Regular

26315 Views

7 replies

1 likes

  • 26315 Views
  • 7 replies
  • 1 likes

Superuser Contribution Added songs do not appear in playlist or Favorite Songs

Using PC version on Windows 10 I've made a playlist and want to build it out. After searching for a song I rightclick on it and add it to my playlist and also my favorite songs. I then go to the playlist and/or my favorite songs and the song does not...

Regular

  Using PC version on Windows 10   I've made a playlist and want to build it out. After searching for a song I rightclick on it and add it to my playlist and also my favorite s...

Peter

Spotify Legend

1825 Views

4 replies

3 likes

  • 1825 Views
  • 4 replies
  • 3 likes