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Desktop (Windows)

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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

1640 Views

0 replies

2 likes

  • 1640 Views
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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

145474 Views

83 replies

27 likes

  • 145474 Views
  • 83 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

130382 Views

294 replies

22 likes

  • 130382 Views
  • 294 replies
  • 22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

10977 Views

1 replies

6 likes

  • 10977 Views
  • 1 replies
  • 6 likes

Spotify could not start (error code: 1305)

PlanFamily Premium Country Indonesia Device(Laptop/computer) Operating System(Windows 10 My Question or IssueHow to fix this error? The dialogue doesn't give any other explanation other than error code: 1305

Newbie

Plan Family Premium   Country  Indonesia   Device (Laptop/computer)   Operating System (Windows 10   My Question or Issue How to fix this error? The dialogue doe...

563 Views

0 replies

0 likes

  • 563 Views
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64Bit version for Windows Desktops

Title, Seriously. If you can make a 64 bit Mac version you can make one for Windows. I'm tired of having an app that dies after 4 seconds of inactivity. I'm sick of having an app that crashes constantly without any information. This is 2019, a larger...

Newbie

Title, Seriously. If you can make a 64 bit Mac version you can make one for Windows. I'm tired of having an app that dies after 4 seconds of inactivity. I'm sick of having an app that crashes constan...

4991 Views

0 replies

74 likes

  • 4991 Views
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  • 74 likes

Solved!! Can't find podcast tab in desktop app

PlanPremiumCountry MoroccoOperating SystemWindows 7 Professional My Question or IssueI used to have access to the podcast tab on my Spotify desktop app, and suddenly it's just disappeared and I need help to restore it. Also, when I use the web player...

Casual Listener

  Plan Premium Country  Morocco Operating System Windows 7 Professional   My Question or Issue I used to have access to the podcast tab on my Spotify desktop app, and suddenly...

Bittencourt

Spotify Star

1212 Views

3 replies

0 likes

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  • 3 replies
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Artist & Song Radio "Follow" removal

Spotify Premium, Web Player, iOS and AndroidI have recently found that the "FOLLOW" feature has been removed for both Artist Radio and Song Radio functions. I was actually showing a friend your neat features compared to your competitors, and to my ut...

Regular

Spotify Premium, Web Player, iOS and Android I have recently found that the "FOLLOW" feature has been removed for both Artist Radio and Song Radio functions. I was actually showing a friend your n...

711 Views

0 replies

3 likes

Artist Radio
follow
song radio
  • 711 Views
  • 0 replies
  • 3 likes

Why Are Artist/Album/Song Radio Stations Being Phased Out?

Why are personalized Radio Stations being replaced with curated playlists that can't be edited? This is taking away a feature without offering a better solution. Why should I continue to pay for this?PlanPremiumCountryUSADevice(Win10 Desktop; Android...

Music Fan

Why are personalized Radio Stations being replaced with curated playlists that can't be edited? This is taking away a feature without offering a better solution. Why should I continue to pay for this...

SMuldoon

Music Fan

907 Views

3 replies

6 likes

  • 907 Views
  • 3 replies
  • 6 likes

Spotify on Windows 10 with Language English UK

PlanPremiumCountry UK DeviceSurface LaptopOperating System Windows 10 My Question or IssueSpotify works well with Cortana voice control when I set my language in Windows 10 to English US. However when I set it to English UK it does not work. Any idea...

Casual Listener

  Plan Premium Country UK   Device Surface Laptop Operating System  Windows 10   My Question or Issue Spotify works well with Cortana voice control when I set my langua...

xxiainxx

Casual Listener

1025 Views

1 replies

0 likes

cortana integration
Windows 10
  • 1025 Views
  • 1 replies
  • 0 likes

Private playlists not private

Hi, so i just made a new private playlist, and ive never had this problem before. I was listening to it, not in private mode, but the playlist itself was private and my friend texted and told me he was able to see it, and he showed me how he could cl...

Casual Listener

Hi, so i just made a new private playlist, and ive never had this problem before. I was listening to it, not in private mode, but the playlist itself was private and my friend texted and told me he w...

403 Views

0 replies

0 likes

  • 403 Views
  • 0 replies
  • 0 likes

Music feed stops playing when my screen goes in standby.

PlanPremiumCountryFranceDeviceLenovo Laptop PC (2015)Operating SystemWindows 10 64 bits Home v 1809. My Question or IssueMy spotify music feed stops playing when my screen (and only the screen, not the entire computer) goes in standby.When I increase...

Newbie

Plan Premium Country France Device Lenovo Laptop PC (2015) Operating System Windows 10 64 bits Home v 1809.   My Question or Issue My spotify music feed stops playing when my screen (a...

400 Views

0 replies

0 likes

  • 400 Views
  • 0 replies
  • 0 likes

Default Shuffle

PlanPremiumCountry DeviceDesktop PCOperating SystemWindows 10 Pro My Question or Issue. Windows version has started to default to Shuffle every time I boot the PC. I'm a premium user

Music Fan

Plan Premium Country   Device Desktop PC Operating System Windows 10 Pro     My Question or Issue. Windows version has started to default to Shuffle every time I boot the P...

daylef

Music Fan

1278 Views

5 replies

0 likes

  • 1278 Views
  • 5 replies
  • 0 likes

Wrong Artist linked in a song (Joji/Shamana - Besidju)

Country The NetherlandsOperating SystemWindows 10 Issue:If you search for the song Besidju by Shamana and Joji and click on the featured artist(Joji) it links to the wrong artist. It links to the wrong Joji, the Joji it should be linked to is this on...

Casual Listener

  Country   The Netherlands Operating System Windows 10   Issue: If you search for the song Besidju by Shamana and Joji and click on the featured artist(Joji) it link...

584 Views

0 replies

1 likes

Issues
wrong artist
  • 584 Views
  • 0 replies
  • 1 likes

Adjusting volume with keyboard may set max volume on Spotify Connect device

PlanPremium DeviceWin 10 PC / Onkyo TX-NR646 receiver My Question or IssueWhen listening to Spotify directly on my laptop, I keep the app volume at 100% and control volume via the OS.When listening via Spotify Connect on my stereo, the app volume swi...

Regular

Plan Premium   Device Win 10 PC / Onkyo TX-NR646 receiver   My Question or Issue When listening to Spotify directly on my laptop, I keep the app volume at 100% and control volume via...

WriterDreamer

Regular

766 Views

3 replies

2 likes

  • 766 Views
  • 3 replies
  • 2 likes

Solved!! Spotify wont scrobble downloaded songs to Last.FM anymore and they dont show up as my Discord status

PlanPremiumCountryNetherlandsDevicePCOperating SystemWindows 10 My Question or IssueAs said in the title, for probably a week now Spotify hasn't been scrobbling downloaded songs to Last.FM and downloaded songs don't show up as my Discord status anymo...

Newbie

Plan Premium Country Netherlands Device PC Operating System Windows 10   My Question or Issue As said in the title, for probably a week now Spotify hasn't been scrobbling downloaded so...

Sebasty

Community Legend

2240 Views

3 replies

1 likes

  • 2240 Views
  • 3 replies
  • 1 likes

Syncing local files to mobile

PlanPremiumDeviceiPhone 8Operating SystemiOS 13, Windows 10 My Question or Issue Spotify's back end changes continue to cripple the last, problem-free (for core functionality) version of the Windows client (0.9.15 from 2014) so it looks like I may be...

Roadie

Plan Premium Device iPhone 8 Operating System iOS 13, Windows 10   My Question or Issue  Spotify's back end changes continue to cripple the last, problem-free (for core functionalit...

508 Views

0 replies

0 likes

  • 508 Views
  • 0 replies
  • 0 likes

Local files don't display on Discord or last.fm

PlanPremiumCountryUnited StatesDeviceASUS desktopOperating SystemWindows 10 My Question or IssueAs of early January, playing local files on Spotify do not display on Discord or scrobble to last.fm anymore. I've never had an issue with either until re...

Newbie

Plan Premium Country United States Device ASUS desktop Operating System Windows 10   My Question or Issue As of early January, playing local files on Spotify do not display on Discord ...

Sebasty

Community Legend

2405 Views

3 replies

5 likes

  • 2405 Views
  • 3 replies
  • 5 likes

Spotify Connect Windows 10 Desktop

PlanPremiumCountry GermanyDeviceiPohne XSmax, Windows 10 Media Center PC My Question or Issue Good Day, i have got the Problem that i installed Spotify on a Windows 10 PC to act as Media Source for a Home Theater, my Family uses the Famaliy Accounts....

Newbie

Plan Premium Country  Germany Device iPohne XSmax, Windows 10 Media Center PC     My Question or Issue  Good Day,   i have got the Problem that i installed Spotify...

1316 Views

0 replies

1 likes

Connect
iphone
Windows 10
  • 1316 Views
  • 0 replies
  • 1 likes

Spotify makes windows crash

For the past months I've had this issue appear randomly (sometimes more often, sometimes it's very rare): I'm listening to spotify and suddenly my song stops playing (no sounds) but the bar keeps going as if the song is still playing but on mute. Pau...

Newbie

  For the past months I've had this issue appear randomly (sometimes more often, sometimes it's very rare): I'm listening to spotify and suddenly my song stops playing (no sounds) but the bar k...

OneByBoo

Roadie

969 Views

1 replies

1 likes

  • 969 Views
  • 1 replies
  • 1 likes

Solved!! Spotify crashes when I change my single display to two displays

PlanPremium Operating SystemWindows 7My Question or IssueHello there. I have a single display in use for my computer.My TV is also plugged in to my computer but not every time in use.If I change the display settings from 1 display to 2 displays my sp...

Regular

Plan Premium   Operating System Windows 7 My Question or Issue Hello there. I have a single display in use for my computer. My TV is also plugged in to my computer but not every time in u...

Fiules

Newbie

1945 Views

2 replies

0 likes

  • 1945 Views
  • 2 replies
  • 0 likes

"Create New Station" disappeared?

PlanPremiumCountry USADeviceDell XPS 13Operating SystemWindows 10 My Question or IssueIn a recent update my "Create New Station" tab disappeared. I still have my radio available with the stations I previously created, but I can't create new ones. I c...

Visitor

Plan Premium Country  USA Device Dell XPS 13 Operating System Windows 10   My Question or Issue In a recent update my "Create New Station" tab disappeared. I still have my radio a...

RoxaneLapa

Casual Listener

2603 Views

4 replies

4 likes

Premium
Radio
Windows
  • 2603 Views
  • 4 replies
  • 4 likes

Temporary Workaround Solution for Missing Playlist Radio

PlanPremiumCountryUSA DeviceDesktopOperating SystemWindows 10 My Question or Issue Please share this solution with as many people/threads as possible. Many people are upset about the removal of Playlist Radio, and I've discovered a workaround that ex...

Music Fan

Plan Premium Country USA   Device Desktop Operating System Windows 10   My Question or Issue  Please share this solution with as many people/threads as possible. Many people...

darkcubix

Newbie

983 Views

1 replies

0 likes

  • 983 Views
  • 1 replies
  • 0 likes

Windows 8.1. SpotifySetup.exe does not launch

Operating SystemWindows 8.1, 64bit My Question or IssueSpotifySetup.exe does not launch. After clicking it, the process immediately shuts down, as observed by me several times. No window opens. No process launches subsequently. I already tried : - la...

Newbie

Operating System Windows 8.1, 64bit   My Question or Issue SpotifySetup.exe does not launch. After clicking it, the process immediately shuts down, as observed by me several times. No window...

rpenn

Gig Goer

669 Views

1 replies

0 likes

  • 669 Views
  • 1 replies
  • 0 likes