Help - Desktop Windows

Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:38:28 PM
2024-06-19 12:45:23 PM
SaylorDustin
Casual Listener
39204 Views
75 replies
26 likes

39204 Views
75 replies
26 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

MattSuda
Spotify Star
2023-06-26 8:42:18 AM
2 weeks ago
cour10e22
Regular
67287 Views
265 replies
21 likes

67287 Views
265 replies
21 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:08:45 PM
2023-04-29 10:41:16 PM
MattSuda
Spotify Star
4702 Views
1 replies
6 likes

4702 Views
1 replies
6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

Goodman
Spotify Legend
2013-09-17 11:47:47 AM
144686 Views
0 replies
26 likes
Mac
Windows

144686 Views
0 replies
26 likes

Spotify cant play this right now. If you have the file on your computer you can import it.

PlanpremiumCountry USDeviceNew Dell LaptopOperating SystemWindows 10 My Question or Issue I just installed spotify on my new laptop, but the message "Spotify cant play this right now. If you have the file on your computer you can import it" comes up ...

gouvygouv
Newbie
Plan premium Country US Device New Dell Laptop Operating System Windows 10 My Question or Issue I just installed spotify on my new laptop, but the message "Spotif...
2018-12-19 6:37:41 PM
2019-01-17 12:37:14 AM
therocket33
Newbie
790 Views
1 replies
6 likes
Windows 10

790 Views
1 replies
6 likes

Add radion station function not visible

I'm unable to add radio stations. I've followed guides on how to but in the radio menu there is no option called "Add radio station". Even when I open Spotify on my moblie device, I don't even have a radio menu at all. So is being able to add and lis...

valadius
Newbie
I'm unable to add radio stations. I've followed guides on how to but in the radio menu there is no option called "Add radio station". Even when I open Spotify on my moblie device, I don't even have a...
2019-01-17 8:22:44 PM
2019-01-17 10:58:40 PM
aCleverHandle
Casual Listener
240 Views
1 replies
1 likes

240 Views
1 replies
1 likes

Solved!! "Cannot play this right now..."

PlanPremiumCountryNetherlandsDevicePCOperating SystemWindows 10 My Question or Issue Spotify suddenly keeps saying "Cannot play this right now". Additionally, it keeps skipping songs automatically until there is none left and then gives same error ag...

Samii91
Casual Listener
Plan Premium Country Netherlands Device PC Operating System Windows 10 My Question or Issue Spotify suddenly keeps saying "Cannot play this right now". Additionally, it keeps s...
2019-01-17 6:59:06 PM
2019-01-17 9:58:20 PM
Samii91
Casual Listener
380 Views
2 replies
0 likes

380 Views
2 replies
0 likes

Spotify Artist website and App doesn't show streams.

So I just released a track on spotify, and I know for a fact that people have listend to it, but it doesn't show on neither the artist website, the artist app nor the normal soptify app and website. Here's the link to the track: https://open.spotify....

JaX_N
Newbie
So I just released a track on spotify, and I know for a fact that people have listend to it, but it doesn't show on neither the artist website, the artist app nor the normal soptify app and website. ...
2019-01-17 4:46:36 PM
2019-01-17 9:21:28 PM
OneByBoo
Roadie
408 Views
1 replies
0 likes

408 Views
1 replies
0 likes

spotify appcrash

PlanPremiumCountry BrazilDeviceWindows 7 UltimateOperating SystemWindows 7 Ultimate My Question or Issue I've tried to install spotify but the installation app doesn't work, just an image with an error appears.

Jaoprd
Newbie
Plan Premium Country Brazil Device Windows 7 Ultimate Operating System Windows 7 Ultimate My Question or Issue I've tried to install spotify but the installation ap...
2019-01-05 2:38:44 PM
2019-01-17 6:18:58 PM
Sebasty
Community Legend
447 Views
2 replies
0 likes

447 Views
2 replies
0 likes

Solved!! Songs starting at seemingly random times throughout each track within only one playlist

PlanPremiumDeviceWindows 10 PC and Xperia Z2Operating SystemWindows 10 and Anrdoid My Question or IssueI have just started following spotify's 'Enter The Jungle' playlist and everytime I click to skip the song, the next one does not start at the begi...

hayd2398
Regular
Plan Premium Device Windows 10 PC and Xperia Z2 Operating System Windows 10 and Anrdoid My Question or Issue I have just started following spotify's 'Enter The Jungle' playlist and eve...
2019-01-16 10:43:00 PM
2019-01-17 5:20:13 PM
hayd2398
Regular
369 Views
2 replies
0 likes

369 Views
2 replies
0 likes

Weird glitch where text cursor seem to input text backwards

PlanPremiumCountryCanadaDeviceMacbook pro 15 inch late 2018Operating Systemmacos mojave v10.14.1 My Question or Issue Here is issue, when I search for a song/artist/album, sometimes the text cursor does this (backwards). In the attached file, you'll ...

randusr
Newbie
Plan Premium Country Canada Device Macbook pro 15 inch late 2018 Operating System macos mojave v10.14.1 My Question or Issue Here is issue, when I search for a song/artist...
2019-01-17 4:50:16 PM
2019-01-17 5:16:38 PM
Sebasty
Community Legend
1166 Views
1 replies
2 likes

1166 Views
1 replies
2 likes

Solved!!Superuser Contribution SpotifyInstaller has stopped working

PlanFreeCountry BrazilDeviceDesktopOperating SystemWindows 7 My Question or IssueWhen I open SpotifyInstaller.exe, nothing but a error appears saying "SpotifyInstaller has stopped working". I never had this problem before, but after the new update, I...

user-removed
Visitor
Plan Free Country Brazil Device Desktop Operating System Windows 7 My Question or Issue When I open SpotifyInstaller.exe, nothing but a error appears saying "SpotifyInstaller h...
2019-01-14 6:27:31 PM
2019-01-17 4:46:37 PM
Guido
Spotify Legend
1908 Views
11 replies
1 likes

1908 Views
11 replies
1 likes

Spotify won't play some songs that play fine on mobile

PlanPremiumCountryAustralia DeviceDesktop, Samsung Galaxy S8Operating SystemWindos 10, Android My Question or IssueSongs that play with no issue on mobile won't play on desktop. I recieved a message saying "spotify can't play this right now. If you h...

EZZA114
Newbie
Plan Premium Country Australia Device Desktop, Samsung Galaxy S8 Operating System Windos 10, Android My Question or Issue Songs that play with no issue on mobile won't play on ...
2019-01-17 1:29:19 PM
2019-01-17 3:28:40 PM
Sebasty
Community Legend
315 Views
1 replies
0 likes

315 Views
1 replies
0 likes

Solved!! When removing auxcable from computer, Spotify keeps repeating the same part of a track and wont stop

PlanPremium (student)Country SwedenDeviceComputer, HP Pavillion dv6 NotebookOperating SystemWindows 7 My Question or Issue I have my computer connected with the speaker through an auxcable. As soon as the auxcable gets removed or when I put it in, Sp...

Antonius12
Newbie
Plan Premium (student) Country Sweden Device Computer, HP Pavillion dv6 Notebook Operating System Windows 7 My Question or Issue I have my computer connected wi...
2019-01-17 2:44:47 PM
2019-01-17 2:58:08 PM
Sebasty
Community Legend
298 Views
1 replies
0 likes

298 Views
1 replies
0 likes

Solved!! Spotify setup wont open

PlanPremiumCountrySwedenOperating SystemWindows 10 64bit For a couple of weeks I have been getting an error message when I start my spotify. The error message says something about "updater wasn't able to start properly" so I uninstalled spotify and d...

Skippyontoast
Casual Listener
Plan Premium Country Sweden Operating System Windows 10 64bit For a couple of weeks I have been getting an error message when I start my spotify. The error message says something about ...
2019-01-17 2:20:06 AM
2019-01-17 12:58:23 PM
Skippyontoast
Casual Listener
447 Views
2 replies
0 likes

447 Views
2 replies
0 likes

Obscure issue with spotify connect

So I've found an issue where if you transfer between playing the music on android to PC then the song currently being played will always start at the timestamp at which the changover occured. I'm using the spotify desktop application for windows. (in...

9fmm_iew-7am
Newbie
So I've found an issue where if you transfer between playing the music on android to PC then the song currently being played will always start at the timestamp at which the changover occured. ...
2019-01-17 11:31:58 AM
384 Views
0 replies
0 likes

384 Views
0 replies
0 likes

Spotify deletes your local files?

So i added Be a king by E-dubble to my playlist through local files and after i listened it took up to 10ish min for it to turn grey and disappear from my local files so my Q is do spotify got a program in spotify that recognizes songs that are not '...

dragoma
Casual Listener
So i added Be a king by E-dubble to my playlist through local files and after i listened it took up to 10ish min for it to turn grey and disappear from my local files so my Q is do spotify got a prog...
2019-01-17 6:01:02 AM
319 Views
0 replies
0 likes

319 Views
0 replies
0 likes

Library not syncing and adding duplicates

PlanPremiumCountry FranceOperating SystemAndroid 7.0, Windows 10 My Question or IssueI have multiple problems who start to annoy me and make me test other services : - When I add a song to my library on my phone it does not sync on my computer. - It ...

ArthyxeFR
Newbie
Plan Premium Country France Operating System Android 7.0, Windows 10 My Question or Issue I have multiple problems who start to annoy me and make me test other services : ...
2019-01-17 1:26:36 AM
256 Views
0 replies
0 likes

256 Views
0 replies
0 likes

Solved!! Album art in lower left corner is missing?

PlanPremiumWindows 10 My Question or Issue Where is the album art in the bottom left corner on the desktop app? It only shows the song and artist, now there's no good way to easily click to the playlist or page it is playing from...

jacobbb3
Casual Listener
Plan Premium Windows 10 My Question or Issue Where is the album art in the bottom left corner on the desktop app? It only shows the song and artist, now there's no good way to...
2018-06-05 11:52:07 PM
2019-01-17 1:25:30 AM
robbie3600
Newbie
271965 Views
61 replies
87 likes

271965 Views
61 replies
87 likes

Can't open it

PlanPremiumOperating SystemWindows 10 Pro 64 bits My Question or IssueSoooo... Yeah, I can't open Spotify at all. I don't know what's happening, If I want to use Spotify I need to reinstall it using the FullSetup.exe because the normal one does not w...

Mittisune
Casual Listener
Plan Premium Operating System Windows 10 Pro 64 bits My Question or Issue Soooo... Yeah, I can't open Spotify at all. I don't know what's happening, If I want to use Spotify I ...
2019-01-02 9:37:26 PM
2019-01-16 10:50:37 PM
Mittisune
Casual Listener
339 Views
1 replies
0 likes

339 Views
1 replies
0 likes

Solved!! Spotify installer stopped working

PlanPremiumCountry Czech Republic Operating SystemWindows 8.1 My Question or Issue Hello, I have problem instaling spotify on my PC, whenever i open the spotify setup, it crashes and stops working. I tried to perform a clean uninstall but nothing wor...

NameNotFound74
Casual Listener
Plan Premium Country Czech Republic Operating System Windows 8.1 My Question or Issue Hello, I have problem instaling spotify on my PC, whenever i open the ...
2019-01-15 6:44:04 PM
2019-01-16 9:57:39 PM
Brunelicia
Community Legend
2557 Views
8 replies
0 likes

2557 Views
8 replies
0 likes

Spotify won't play songs I've added to a playlist from local files.

PlanPremiumCountry FinlandDevicePCOperating SystemWindows 10 My Question or IssueLike the title says. Spotify won't play the songs I add to playlist from my local files. The songs show up in the playlist and I can click play but it just says that spo...

topi2001
Casual Listener
Plan Premium Country Finland Device PC Operating System Windows 10 My Question or Issue Like the title says. Spotify won't play the songs I add to playlist from my local files....
2019-01-16 2:16:24 PM
2019-01-16 3:34:00 PM
OneByBoo
Roadie
2014 Views
3 replies
0 likes

2014 Views
3 replies
0 likes

Desktop or Sonos disconnects because of other device??

I am now seriously frustrated with Spotify. I have been playing spotify daily, until the new update of not allowing several devices playing simultaneously. This would be perfectly fine, but the Spotify keeps disconnecting regardless of not playing on...

FrustratedFin
Newbie
I am now seriously frustrated with Spotify. I have been playing spotify daily, until the new update of not allowing several devices playing simultaneously. This would be perfectly fine, but th...
2019-01-16 2:10:38 PM
587 Views
0 replies
0 likes

587 Views
0 replies
0 likes

Grey bar in full screen mode on windows

PlanPremiumCountry United StatesDeviceHP SpectreOperating SystemWindows 10 My Question or Issue When I am using spotify on my desktop in full screen mode, I have a grey bar at the top of the screen that I cannot get rid of. I searched up the issue an...

jorgeriv
Newbie
Plan Premium Country United States Device HP Spectre Operating System Windows 10 My Question or Issue When I am using spotify on my desktop in full screen mode, I have a ...
2019-01-15 10:17:57 PM
2019-01-16 1:05:43 PM
Sebasty
Community Legend
808 Views
1 replies
1 likes

808 Views
1 replies
1 likes

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