Announcements

Help Wizard

Step 1

NEXT STEP

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

81381 Views

40 replies

68 likes

  • 81381 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

778031 Views

503 replies

64 likes

  • 778031 Views
  • 503 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

EliJonny

Visitor

18535 Views

19 replies

5 likes

  • 18535 Views
  • 19 replies
  • 5 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2819 Views

0 replies

4 likes

  • 2819 Views
  • 0 replies
  • 4 likes

Solved!! [Desktop] Canno't Use dekstop app

Plan: FreeCountry: ItalyDevice: PC DekstopOperating System: Windows 10Yesterday i download the desktop version of spotify. When i logged in i canno't find any kind of music or my playlist.I attach 2 screenshot, one of a playlsit i usally use and one ...

Casual Listener

Plan: Free Country: Italy Device: PC Dekstop Operating System: Windows 10 Yesterday i download the desktop version of spotify. When i logged in i canno't find any kind of music or my playlist. I...

Mantisentil

Community Legend

1029 Views

3 replies

0 likes

  • 1029 Views
  • 3 replies
  • 0 likes

Solved!! Songs I haven't played in the past won't play at all

I actually haven't checked on other devices, but on my pc at least, songs and even podcasts won't play at all, at the bottom where you'd normally see the track playing with the picture to the left, it's just like the default image, the bar doesn't mo...

Casual Listener

I actually haven't checked on other devices, but on my pc at least, songs and even podcasts won't play at all, at the bottom where you'd normally see the track playing with the picture to the left, i...

Mantisentil

Community Legend

1008 Views

4 replies

0 likes

  • 1008 Views
  • 4 replies
  • 0 likes

Syncing to other devices without permission

PlanFreeCountry USOperating SystemWindows 10My Question or Issue Every time I check my spotify when my sister is playing music in her room I notice that my account is syncing up with her roku and I even get stuck with her songs and playlists in my ac...

Regular

Plan Free Country  US Operating System Windows 10 My Question or Issue  Every time I check my spotify when my sister is playing music in her room I notice that my account is syncing ...

OneByBoo

Roadie

643 Views

1 replies

1 likes

Connect
  • 643 Views
  • 1 replies
  • 1 likes

Web Player Only Plays Songs for 9 Seconds

Plan: PremiumCountry: USDevice: HP Laptop ProBookOperating System: Windows 10 My Question or IssueSpotify web player only plays songs for 9 seconds and then skips to the next. Or, it will rapidly skip songs before playing them. This is occurring on C...

Newbie

Plan: Premium Country: US Device: HP Laptop ProBook Operating System: Windows 10   My Question or Issue Spotify web player only plays songs for 9 seconds and then skips to t...

Sebasty

Community Legend

1140 Views

1 replies

0 likes

  • 1140 Views
  • 1 replies
  • 0 likes

Music is not shown in playlists

PlanPremiumCountry SpainDeviceLenovo ideapad 300-15ISKOperating SystemWindows 10My Question or Issue Whenever I try to play any playlist, the songs in it won't be shown, and if I search them (for instance, an album) and try to play them, they won't b...

Newbie

Plan Premium Country  Spain Device Lenovo ideapad 300-15ISK Operating System Windows 10 My Question or Issue  Whenever I try to play any playlist, the songs in it won't be shown, a...

cassieblackwood

Regular

796 Views

2 replies

0 likes

music not played
music not shown
Playlists
problem
Windows
  • 796 Views
  • 2 replies
  • 0 likes

Solved!! Some songs don't play.

PlanFreeCountry BrazilDeviceNotebookOperating SystemWindows 10 My Question or Issue Basically some songs just don't play and show a image like this and It's happens with a lot of songs.

Casual Listener

  Plan Free Country  Brazil Device Notebook Operating System Windows 10   My Question or Issue  Basically some songs just don't play and show a image like this  ...

cassieblackwood

Regular

13834 Views

5 replies

4 likes

  • 13834 Views
  • 5 replies
  • 4 likes

"Spotify can't play this right now. If you have the file on your computer you can import it"

PlanPremiumCountry DenmarkDeviceDesktop PCOperating SystemWindows 10 My Question or Issue My spotify has been doing this lately i have tried everything nothing seems to work, reinstalled spotify, tried looking into all the other posts about this, and...

Casual Listener

Plan Premium Country  Denmark Device Desktop PC Operating System Windows 10   My Question or Issue  My spotify has been doing this lately i have tried everything nothing seem...

mads529j

Casual Listener

705 Views

2 replies

1 likes

  • 705 Views
  • 2 replies
  • 1 likes

Bug: Windows App Incompatible with 3.1 Sound Configuration

PlanPremiumCountry USADevicePCOperating SystemWindows 10 My Question or Issue When speakers are configured to 3.1 in Windows 10 sound control panel, Spotify will not play any audio and displays "Spotify can't play this right now." when any song is se...

Newbie

Plan Premium Country  USA Device PC Operating System Windows 10   My Question or Issue  When speakers are configured to 3.1 in Windows 10 sound control panel, Spotify will no...

OneByBoo

Roadie

509 Views

1 replies

0 likes

  • 509 Views
  • 1 replies
  • 0 likes

Synchronization across devices

My Question or IssueHello! My saved albums don't sync between spotify on my phone, and spotify on my computer. The weird thing is that the playlists are synced, just not saved albums. What can I do to solve this? I've tried going in to offline mode o...

Regular

My Question or Issue Hello! My saved albums don't sync between spotify on my phone, and spotify on my computer. The weird thing is that the playlists are synced, just not saved albums. What can I do...

OneByBoo

Roadie

522 Views

1 replies

0 likes

  • 522 Views
  • 1 replies
  • 0 likes

Add the actual song to a playlist

PlanPremiumCountry GermanyDevicePCOperating SystemWindows 10 My Question or Issue How can i add the actual played song (at the bottom of the app) to a playlist without search it in all songs in the upper window?

Newbie

Plan Premium Country  Germany Device PC Operating System Windows 10   My Question or Issue  How can i add the actual played song (at the bottom of the app) to a playlist with...

OneByBoo

Roadie

713 Views

1 replies

0 likes

  • 713 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Radio Stations Acting Like Playlists

PlanPremiumCountry United StatesDeviceWindows 10Operating SystemWindows 10 My Question or Issue Lately every time I create a radio station from a song or artist or whatever, it takes me to what is actually a playlist. As a result, I cannot mark the s...

Newbie

Plan Premium Country  United States Device Windows 10 Operating System Windows 10   My Question or Issue  Lately every time I create a radio station from a song or artist or ...

Peter

Spotify Legend

53289 Views

30 replies

14 likes

  • 53289 Views
  • 30 replies
  • 14 likes

Superuser Contribution Spotify causing a grey, then black screen when playing video games

PlanPremiumCountry Device(PCOperating System(Windows 7) My Question or Issue For the last year, spotify has been causing (or is most likely the cause of) crashes that make my screen go grey, then black. In that time, I can not access the pc. This is ...

Casual Listener

  Plan Premium Country   Device (PC Operating System (Windows 7)   My Question or Issue  For the last year, spotify has been causing (or is most likely the cause of) cr...

Peter

Spotify Legend

3150 Views

3 replies

0 likes

  • 3150 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify Suche geht NICHT!!

Die Suche geht in Spotify nicht mehr seit 10 Tagen !! Desktop - Win 8.1 - Suche geht NICHT!!

Regular

Die Suche geht in Spotify nicht mehr seit 10 Tagen !! Desktop - Win 8.1 - Suche geht NICHT!!

shirantrixi

Regular

26284 Views

7 replies

1 likes

  • 26284 Views
  • 7 replies
  • 1 likes

Superuser Contribution Added songs do not appear in playlist or Favorite Songs

Using PC version on Windows 10 I've made a playlist and want to build it out. After searching for a song I rightclick on it and add it to my playlist and also my favorite songs. I then go to the playlist and/or my favorite songs and the song does not...

Regular

  Using PC version on Windows 10   I've made a playlist and want to build it out. After searching for a song I rightclick on it and add it to my playlist and also my favorite s...

Peter

Spotify Legend

1799 Views

4 replies

3 likes

  • 1799 Views
  • 4 replies
  • 3 likes

Spotify Won't play some songs on PC or does not show any music in playlists.

PlanPremiumCountry TurkeyDevicePCOperating SystemWindows 10 My Question or IssueMost songs can't played on desktop app. Also some of the spotify playlist's has no song in them even tho I can play them on Mobile. I can see the songs on Web browsers bu...

Regular

Plan Premium Country  Turkey Device PC Operating System Windows 10  My Question or Issue Most songs can't played on desktop app. Also some of the spotify playlist's has no song in ...

BingoDill

Newbie

4769 Views

12 replies

4 likes

  • 4769 Views
  • 12 replies
  • 4 likes

Unrelated playlists and artists

PlanPremiumCountry GermanyDevicePC + MobileOperating SystemWindows 10 + Android Pie My Question or Issue I am usually listening to metal artists, like Amon Amarth, Rammstein, Iced Earth, Dimmu Borgir, Behemoth, etc but totally unrelated playlists kee...

Visitor

Plan Premium Country  Germany Device PC + Mobile Operating System Windows 10 + Android Pie   My Question or Issue  I am usually listening to metal artists, like Amon Amarth, ...

user-removed

Not applicable

837 Views

2 replies

0 likes

  • 837 Views
  • 2 replies
  • 0 likes

Solved!! No songs are loading/playing on my spotify app

PlanFreeOperating SystemWindows 10 I cant load ANYTHING. It gives me a "go to browse" option if I look into my songs, no songs even appear whenever I open a playlist, and whenever I try to play a song from my daily mixes, it will not load. I have tri...

Casual Listener

  Plan Free Operating System Windows 10   I cant load ANYTHING. It gives me a "go to browse" option if I look into my songs, no songs even appear whenever I open a playlist, and whene...

ooga_booga1

Casual Listener

4781 Views

6 replies

8 likes

  • 4781 Views
  • 6 replies
  • 8 likes

Radio feature not working properly

PlanPremiumCountry Czech RepublicDevicePCOperating SystemWindows 10 My Question or Issue I've read on the help site to click on Radio and then Create New Station, but when i click on Radio either on windows or andriod all i see there is "Recommended ...

Casual Listener

Plan Premium Country  Czech Republic Device PC Operating System Windows 10   My Question or Issue  I've read on the help site to click on Radio and then Create New Station, b...

Acamar

Casual Listener

642 Views

2 replies

0 likes

  • 642 Views
  • 2 replies
  • 0 likes

Unable to play Slenderbodies' music

PlanPremiumCountry AustraliaDevicePC, Samsung S8 PlusOperating SystemWindows 10 "Spotify can't play this right now. If you have the file on your computer you can import it."Hey there!So about two days ago my account got hacked, but thats a different ...

Regular

Plan Premium Country  Australia Device PC, Samsung S8 Plus Operating System Windows 10   "Spotify can't play this right now. If you have the file on your computer you can import it...

YaohBoiMikes

Regular

1218 Views

11 replies

0 likes

  • 1218 Views
  • 11 replies
  • 0 likes