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Can't play an artist's discography on the desktop app

Plan Premium Device PC / Android My Question or Issue This happened a few days ago. Normally when i clicked an Artist > Discography > Show All > And play a song, the next song was from the next album of the artist. Now, the next song is a random one ...

Music Fan

adyry

Regular

14038 Views

110 replies

52 likes

  • 14038 Views
  • 110 replies
  • 52 likes

Issue : no volume control in spotify when exclusive mode is activated

Premium member, France, Windows 10 64 bits updated, Focusrite Audio solo usb external soundcard updated, Desktop app updated I talk with the customer service, we try to solve my problem and they told me that it should be an issue that I have to talk ...

Music Fan

MIKAAAAEL

Music Fan

1935 Views

15 replies

2 likes

Possible Bug
  • 1935 Views
  • 15 replies
  • 2 likes

Black Screen (June 15 2026 install)

PlanPremiumCountryCanadaDeviceDesktop PC IntelOperating SystemWindows 11 My Question or IssueFollowed clean re-install instructions after getting black screen at startup. Installed the latest June 15 version from the Windows Store. Ran once without p...

Music Fan

hroski

Visitor

4866 Views

40 replies

2 likes

  • 4866 Views
  • 40 replies
  • 2 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic troubleshooting Restart the Spotify app as well as your PC. Make sure both the app and Windows are...

Moderator

9625 Views

0 replies

4 likes

  • 9625 Views
  • 0 replies
  • 4 likes

Superuser Contribution Local Data PC to Phone

PlanPremiumCountryGERDeviceSamsung Galaxy s7///Pc win10My Question or IssueI have a question, i have some songs on my desktop and they are in the local data, i put them into a Playlist and i cant hear them on my Phone! im in the same WIFI and i let s...

Visitor

Plan Premium Country GER Device Samsung Galaxy s7///Pc win10 My Question or Issue I have a question, i have some songs on my desktop and they are in the local data, i put them into a Playlist ...

Jemi

Spotify Legend

534 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Superuser Contribution Volume level bug

PlanFreeCountryLithuaniaDevicemsi gl62m 7rex laptopOperating Systemwindows 10 My Question or IssueThe volume level is bugged. EIther maximum sound or mute only.

Visitor

Plan Free Country Lithuania Device msi gl62m 7rex laptop Operating System windows 10   My Question or Issue The volume level is bugged. EIther maximum sound or mute only.

Jemi

Spotify Legend

1103 Views

1 replies

0 likes

bug
chrome
volume
Windows
  • 1103 Views
  • 1 replies
  • 0 likes

STILL doesn't allow explicit playback

Why have you guys STILL not addressed the bug that people have been reporting since 2017 where you cannot enable/disable explicit playback on desktop. I had it off on my phone now I cannot listen to certain tracks on the desktop and the desktop app h...

Regular

   Why have you guys STILL not addressed the bug that people have been reporting since 2017 where you cannot enable/disable explicit playback on desktop. I had it off on my phone now I can...

JoshWobbles

Regular

733 Views

2 replies

0 likes

bug
  • 733 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution [Desktop] Oops, something went wrong

PlanFreeCountrySlovakiaOperating System(Windows 10) My Question or IssueProbably one hour ago when I turn on Spotify on Mozzilla I saw Oops, something went wrong error. Reload. I tried to find solution but I don't know if servers are only down or som...

Newbie

Plan Free Country Slovakia Operating System (Windows 10)   My Question or Issue Probably one hour ago when I turn on Spotify on Mozzilla I saw Oops, something went wrong error. Reload. ...

Jemi

Spotify Legend

2333 Views

1 replies

1 likes

  • 2333 Views
  • 1 replies
  • 1 likes

Solved!! Spotify wont work on Win10

I have problems with playing any song under Win 10. I am a Free User and have the following symptomps:Nothing happens if i click on any song. The progress bar doesent move and no exception message appears. (see attachment) I tried following: restarti...

Casual Listener

I have problems with playing any song under Win 10. I am a Free User and have the following symptomps: Nothing happens if i click on any song. The progress bar doesent move and no exception message ...

Mantisentil

Community Legend

1342 Views

3 replies

0 likes

  • 1342 Views
  • 3 replies
  • 0 likes

Spotify app doesn't launch when triggered with Bluetooth earphone "play" button

Mobile:Huawei Y6 Pro 2019 Earphone:Plantronics BackBeat GO 3 Operating SystemAndroid Pie My Question or Issue:When I'm connected with my Bluetooth earphone then click the "play" button in the earphone controller it doesn't start and play the Spotify ...

Casual Listener

Mobile: Huawei Y6 Pro 2019   Earphone: Plantronics BackBeat GO 3   Operating System Android Pie   My Question or Issue: When I'm connected with my Bluetooth earphone the...

Mantisentil

Community Legend

619 Views

1 replies

0 likes

  • 619 Views
  • 1 replies
  • 0 likes

Proxy Issues for version 1.1.0.237.g378f6f25

PlanFree and PremiumCountryAustraliaDeviceLaptops and Desktop PC's (Lenovo)Operating SystemWindows My Question or IssueI am for the life of me cannot connect through the proxy on our domain for our users that would like to use spotify for Marketing E...

Visitor

Plan Free and Premium Country Australia Device Laptops and Desktop PC's (Lenovo) Operating System Windows   My Question or Issue I am for the life of me cannot connect through the prox...

485 Views

0 replies

0 likes

proxy
  • 485 Views
  • 0 replies
  • 0 likes

My entire spotify has been a mess

PlanPremiumCountryUSADeviceDesktop, Samsung Galaxy S8+Operating SystemWindows 10, Android Oreo My Question or IssueSo, I have a list of problems I've been having lately. The main one is whenever I start up Spotify on my desktop, it says that I have n...

Visitor

Plan Premium Country USA Device Desktop, Samsung Galaxy S8+ Operating System Windows 10, Android Oreo   My Question or Issue So, I have a list of problems I've been having lately. The ...

422 Views

0 replies

0 likes

  • 422 Views
  • 0 replies
  • 0 likes

Sistema de recomendação do Spotfy

O Spotfy Recomenda minhas musicas a partir do que eu escuto, ou do que eu salvo na bilbioteca ? Porque é chato vem aquela pessoa indesejada na sua casa e coloca uns estilos de musica nada haver do seu. Ainda não recebi nenhuma recomendação que não se...

Regular

O Spotfy Recomenda minhas musicas a partir do que eu escuto, ou do que eu salvo na bilbioteca ? Porque é chato vem aquela pessoa indesejada na sua casa e coloca uns estilos de musica nada haver do se...

Brunelicia

Community Legend

2567 Views

1 replies

1 likes

  • 2567 Views
  • 1 replies
  • 1 likes

Both me and my friend have stopped seeing each other in friend activity.

PlanPremium CountryNew Zealand Operating SystemWindows 10 My Question or IssueWe have both seen that we're not in each others friend activity even though we both follow each other. I have done all that I can find about the friend activity not working...

Regular

    Plan Premium   Country New Zealand   Operating System Windows 10   My Question or Issue We have both seen that we're not in each others friend activity even t...

michellesjiang

Casual Listener

694 Views

2 replies

0 likes

  • 694 Views
  • 2 replies
  • 0 likes

Solved!! Desktop spotify is not working on my PC

PlanFreeCountryUnites States of AmericaDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I reinstalled Spotify to fix a previous issue Spotify just would not work. I can't play any songs and all of my favorites and albums have disappea...

Newbie

  Plan Free Country Unites States of America Device Desktop Operating System Windows 10   My Question or Issue When I reinstalled Spotify to fix a previous issue Spotify just wou...

Mantisentil

Community Legend

920 Views

1 replies

0 likes

  • 920 Views
  • 1 replies
  • 0 likes

Missing Songs

HI! All my songs on my personal laptop are missing, but the playlist still exist. Moreover, the songs exist in both my work laptop and my personal phone. Can someone enlighten me as to what happened and how to solve this issue?Much appreciated!!

Visitor

HI!   All my songs on my personal laptop are missing, but the playlist still exist. Moreover, the songs exist in both my work laptop and my personal phone.   Can someone enlighten me as...

Sebasty

Community Legend

445 Views

1 replies

0 likes

  • 445 Views
  • 1 replies
  • 0 likes

Solved!! can´t view album cover art in desktop app

PlanPremiumCountryMexico Devicecore i5Operating Systemwindows 7 My Question or IssueSome days ago I cant view every album cover art in desktop app, I tried uninstall and -reinstall and wont work, first image is from desktop app, second image is from ...

Casual Listener

Plan Premium Country Mexico   Device core i5 Operating System windows 7   My Question or Issue Some days ago I cant view every album cover art in desktop app, I tried uninstall a...

Sebasty

Community Legend

853 Views

1 replies

0 likes

  • 853 Views
  • 1 replies
  • 0 likes

No like/dislike button in radio, no heart buttons anywhere

PlanPremiumCountryNLOperating SystemWindows 10Version1.1.1.348 My Question or Issue I used to have like/dislike buttons in my radio and heart/ban buttons in my other playlists such as Discover Weekly.Recently none of those options are available anymo...

Newbie

  Plan Premium Country NL Operating System Windows 10 Version 1.1.1.348   My Question or Issue   I used to have like/dislike buttons in my radio and heart/ban buttons in ...

Sebasty

Community Legend

612 Views

1 replies

1 likes

  • 612 Views
  • 1 replies
  • 1 likes

Smirnoff advert broken

My Question or IssueThe advert for "Smirnoff Equalising Music" that's in the current rotation is broken, and sits there, not playing, until it times out after however long (5-10 minutes?). (This seems to happen fairly regularly, althoug the specifc a...

Music Fan

My Question or Issue The advert for "Smirnoff Equalising Music" that's in the current rotation is broken, and sits there, not playing, until it times out after however long (5-10 minutes?).   ...

bp64165285

Music Fan

582 Views

1 replies

0 likes

  • 582 Views
  • 1 replies
  • 0 likes

"we can't play this until you allow this artist in the Spotify phone app."

PlanPremiumCountryUnited StatesDeviceAsus ROG and Pixel oneOperating SystemWindows 10 and Android 7.1 Nougat My Question or IssueEvery time I try to play mewithoutYou on a desktop I receive the notification "we can't play this until you allow this ar...

Newbie

Plan Premium Country United States Device Asus ROG and Pixel one Operating System Windows 10 and  Android 7.1 Nougat   My Question or Issue Every time I try to play mewithout...

Kirbyofdeath

Visitor

8402 Views

1 replies

0 likes

  • 8402 Views
  • 1 replies
  • 0 likes

Solved!! Additional filters.

PremiumCountry: Brasil. Any Device/Operating System I urge the addition filters ! such as: nationality, language, release date and musical style.

Regular

Premium Country: Brasil.   Any Device/Operating System   I urge the addition filters ! such as: nationality, language, release date and musical style.    

Daniel_Velloso

Regular

987 Views

2 replies

0 likes

  • 987 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Release Radar playlist stopped updating

PlanPremiumCountryPoland Devicemobile - Samsung S7 Edgedesktop - MSI laptopOperating Systemmobile - Android version 8.0.0desktop - Windows 10 My Question or IssueIn the last weeks my Release Radar playlist hasn't updated anymore - neither on my mobil...

Casual Listener

Plan Premium Country Poland   Device mobile - Samsung S7 Edge desktop - MSI laptop Operating System mobile - Android version 8.0.0 desktop - Windows 10   My Question or Issue I...

Meelah

Casual Listener

13318 Views

4 replies

0 likes

  • 13318 Views
  • 4 replies
  • 0 likes

Solved!! Spotify not working

Windows (PC)Windows 10 My spotify dosen't show my songs, or play any song i choose.I've tried to reinstall, and have tried the open.spotify.com (Dosen't works here too) What can the issue be?

Visitor

Windows (PC) Windows 10   My spotify dosen't show my songs, or play any song i choose. I've tried to reinstall, and have tried the open.spotify.com (Dosen't works here too)   What can...

Mantisentil

Community Legend

1333 Views

1 replies

0 likes

  • 1333 Views
  • 1 replies
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Solved!! Can't play anything and playlists are gone

PlanFreeCountryUnited StatesDeviceWindows PCOperating Systemwindows 10 My Question or IssueRandomly a few days ago it stopped letting me play songs that weren't on my playlist, then after restarting my computer I can'y play anything anymore. I have t...

Visitor

Plan Free Country United States Device Windows PC Operating System windows 10   My Question or Issue Randomly a few days ago it stopped letting me play songs that weren't on my playlis...

Mantisentil

Community Legend

525 Views

1 replies

0 likes

  • 525 Views
  • 1 replies
  • 0 likes