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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

83895 Views

40 replies

68 likes

  • 83895 Views
  • 40 replies
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Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

OscarDC

Moderator

795693 Views

505 replies

64 likes

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  • 505 replies
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Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

moep99

Newbie

23932 Views

25 replies

7 likes

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  • 25 replies
  • 7 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3060 Views

0 replies

4 likes

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Unrelated playlists and artists

PlanPremiumCountry GermanyDevicePC + MobileOperating SystemWindows 10 + Android Pie My Question or Issue I am usually listening to metal artists, like Amon Amarth, Rammstein, Iced Earth, Dimmu Borgir, Behemoth, etc but totally unrelated playlists kee...

Visitor

Plan Premium Country  Germany Device PC + Mobile Operating System Windows 10 + Android Pie   My Question or Issue  I am usually listening to metal artists, like Amon Amarth, ...

user-removed

Not applicable

843 Views

2 replies

0 likes

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Solved!! No songs are loading/playing on my spotify app

PlanFreeOperating SystemWindows 10 I cant load ANYTHING. It gives me a "go to browse" option if I look into my songs, no songs even appear whenever I open a playlist, and whenever I try to play a song from my daily mixes, it will not load. I have tri...

Casual Listener

  Plan Free Operating System Windows 10   I cant load ANYTHING. It gives me a "go to browse" option if I look into my songs, no songs even appear whenever I open a playlist, and whene...

ooga_booga1

Casual Listener

4831 Views

6 replies

8 likes

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  • 6 replies
  • 8 likes

Radio feature not working properly

PlanPremiumCountry Czech RepublicDevicePCOperating SystemWindows 10 My Question or Issue I've read on the help site to click on Radio and then Create New Station, but when i click on Radio either on windows or andriod all i see there is "Recommended ...

Casual Listener

Plan Premium Country  Czech Republic Device PC Operating System Windows 10   My Question or Issue  I've read on the help site to click on Radio and then Create New Station, b...

Acamar

Casual Listener

652 Views

2 replies

0 likes

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  • 2 replies
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Unable to play Slenderbodies' music

PlanPremiumCountry AustraliaDevicePC, Samsung S8 PlusOperating SystemWindows 10 "Spotify can't play this right now. If you have the file on your computer you can import it."Hey there!So about two days ago my account got hacked, but thats a different ...

Regular

Plan Premium Country  Australia Device PC, Samsung S8 Plus Operating System Windows 10   "Spotify can't play this right now. If you have the file on your computer you can import it...

YaohBoiMikes

Regular

1283 Views

11 replies

0 likes

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Song Radio not working properly

Hi,so recently the song radio feature has stopped working for me.The option "go to song radio" (I use the German version, so I don't know if this is the exact translation of the menu entry) is still there in the little pop-up menu when I right-click ...

Newbie

  Hi, so recently the song radio feature has stopped working for me. The option "go to song radio" (I use the German version, so I don't know if this is the exact translation of the menu entr...

chandlerburton

Newbie

2468 Views

3 replies

5 likes

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  • 3 replies
  • 5 likes

Videos won't play

PlanFree/PremiumCountry United StatesDeviceDesktop (Custom PC)Operating SystemWindows 10 My Question or Issue Is anyone else having the issue where the videos won't play on the spotify desktop app or web player? The videos seem to work fine on phones...

Casual Listener

Plan Free/Premium Country  United States Device Desktop (Custom PC) Operating System Windows 10   My Question or Issue  Is anyone else having the issue where the videos won't...

906 Views

0 replies

2 likes

  • 906 Views
  • 0 replies
  • 2 likes

Can't play anything.

PlanPremiumCountryThe United States.DevicePersonal computerOperating SystemWindows 10 My Question or Issue When I try to play any song I get the error message "Spotify can't play this right now. If you have the file on your computer you can import it...

Casual Listener

Plan Premium Country The United States. Device Personal computer Operating System Windows 10   My Question or Issue  When I try to play any song I get the error message "Spotify c...

Quincy1990

Casual Listener

679 Views

3 replies

0 likes

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Solved!! spotify on desktop won't work

PlanFreeCountry United statesDevicehp pavillion g6Operating Systemwindows 7 My Question or Issue Spotify works across all my devices except for my laptop. It won't show me my favorite songs, won't play any music. I have done a clean reinstall and res...

Casual Listener

Plan Free Country  United states Device hp pavillion g6 Operating System windows 7   My Question or Issue  Spotify works across all my devices except for my laptop. It won't ...

seyeka

Casual Listener

1632 Views

2 replies

0 likes

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  • 2 replies
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I can't play any music!

PlanFreeCountryPolandDeviceLenovo ideapad 510Operating SystemWindows 10 My Question or Issue The moment I turned on my Spotify app today I've seen that all my playlist were empty. I've tried to find a non-empty one, but all were. I've restarted the a...

Newbie

Plan Free Country Poland Device Lenovo ideapad 510 Operating System Windows 10   My Question or Issue  The moment I turned on my Spotify app today I've seen that all my playlist w...

Mantisentil

Community Legend

479 Views

1 replies

0 likes

  • 479 Views
  • 1 replies
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[BUGS] Playlist folders in sidebar

PlanPremiumCountry GermanyDeviceDesktop PC x86 Operating SystemWindows 10 Pro My Question or IssueThe following behaviour regarding playlist folders is new, persistent (couple of weeks) and I am on the latest version: 1) The content of playlist folde...

Casual Listener

Plan Premium Country  Germany Device Desktop PC x86  Operating System Windows 10 Pro  My Question or Issue The following behaviour regarding playlist folders is new, pers...

363 Views

0 replies

0 likes

  • 363 Views
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Solved!! Multiple issues with Spotify desktop

1. I cannot save any new albums. Clicking the save button on an album doesn't add the album to my albums page, and the icons next to the songs do not change to ticks to indicate that they have been saved. I have no issues with hitting the limit; I've...

Casual Listener

1. I cannot save any new albums. Clicking the save button on an album doesn't add the album to my albums page, and the icons next to the songs do not change to ticks to indicate that they have been s...

LostInMyDreams

Casual Listener

2523 Views

3 replies

1 likes

  • 2523 Views
  • 3 replies
  • 1 likes

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Newbie

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LostInMyDreams

Casual Listener

831 Views

2 replies

2 likes

  • 831 Views
  • 2 replies
  • 2 likes

Queuing single pod track queues all episodes

When listening to my own set of tracks, I some times want to listen to the latest news from P3 Nyheter på en minut or Ekot (and only the latest news) so I want to be able to queue a single news pod, but queueing a single pod episode will queue ALL po...

Regular

When listening to my own set of tracks, I some times want to listen to the latest news from P3 Nyheter på en minut or Ekot (and only the latest news) so I want to be able to queue a single news pod, ...

734 Views

0 replies

0 likes

  • 734 Views
  • 0 replies
  • 0 likes

Multiple spotify.exe tasks continue to open

Hi there - I have been experiencing a really strange issue BOTH when trying to launch Spotify on my PC and now when trying to uninstall it (I was hoping that would fix the problem). When running the application, it opens spotify.exe in the task manag...

Newbie

Hi there - I have been experiencing a really strange issue BOTH when trying to launch Spotify on my PC and now when trying to uninstall it (I was hoping that would fix the problem).   When run...

bilisios

Roadie

4907 Views

1 replies

0 likes

spotify.exe
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  • 1 replies
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Discord Listen Along Not Working??

PlanFree 30 day Trial Premium Operating SystemWindows 10 My Question or IssueSo I got premium to be able to listen along with my discord friends on spotify. But for some reason everytime I click 'Listen Along' it would allow me to join but the song w...

Newbie

Plan Free 30 day Trial Premium   Operating System Windows 10   My Question or Issue So I got premium to be able to listen along with my discord friends on spotify. But for some rea...

codycarlton909

Newbie

11426 Views

1 replies

29 likes

Discord
discord fix issue bug
Listen
Premium
  • 11426 Views
  • 1 replies
  • 29 likes

Account got Hacked

PlanPremiumCountryAustraliaDeviceWindows 10 PC and Samsung S8 PlusOperating SystemWindows 10 This is somewhat solved, I justed wanted to put this here... I guess. But two days ago my Spotify account got hacked. Reason why I think this is because I wa...

Regular

Plan Premium Country Australia Device Windows 10 PC and Samsung S8 Plus Operating System Windows 10   This is somewhat solved, I justed wanted to put this here... I guess. But two days ...

OneByBoo

Roadie

705 Views

1 replies

0 likes

  • 705 Views
  • 1 replies
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Newbie

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OneByBoo

Roadie

394 Views

1 replies

0 likes

  • 394 Views
  • 1 replies
  • 0 likes

Superuser Contribution Empty playlists and no songs play with blank album art (yes, I have checked that post already)

Version: FreeCountry: USADevice: Windows DesktopOS: Windows 10 Pro So my problem has been ongoing for a couple of months and has been gradually evolving into something worse and worse over time. It started as the occasional song, that should be avail...

Casual Listener

Version: Free Country: USA Device: Windows Desktop OS: Windows 10 Pro   So my problem has been ongoing for a couple of months and has been gradually evolving into something worse and worse ...

DaBauwceMan

Casual Listener

3625 Views

5 replies

3 likes

  • 3625 Views
  • 5 replies
  • 3 likes

Switching from mobile to desktop or refreshing on browser reshuffles queue

For my playlist with 350 songs, I always start the first song of the day with shuffle and want to maintain the entire queue for the rest of the day so the same song won't appear twice. On most days I start out listening on mobile (offline) for about ...

Visitor

For my playlist with 350 songs, I always start the first song of the day with shuffle and want to maintain the entire queue for the rest of the day so the same song won't appear twice. On most days I...

546 Views

0 replies

0 likes

  • 546 Views
  • 0 replies
  • 0 likes