Help Wizard

Step 1


Ma musique ne se lance pas.

Ma musique ne se lance pas.


J'ai un problème sur mon PC sous window 10, Spotify bug et ne lance pas de musique. j'ai aussi toutes les playliste de spotify qui sont "vide". Quand j'essaye de lancer une chanson, il ne veux pas. Je n'ai pas l'image de l'album, ni le minutage, ni les infos artiste,etc. Le bouton play est mais rien ne se passe. Toutes les Chanson que j'ai sauvegardé avec le petit plus on disparue uniquement sur mon pc. Je suis premium, sur tout mes appareils, ils fonctionnent très bien sauf sur pc


I have a problem on my PC under Window 10, Spotify bug and do not play music. I also have all spotify playlists that are "empty". When I try to play a song, he does not want to. I do not have the image of the album, nor the timing, nor the artist info, etc. The play button is but nothing happens. All the songs that I saved with the little more one disappeared only on my pc.

I am premium, on all my devices, they work very well except on pc


Bug spotify.JPG
Bug spotify.JPG
2 Replies

Hey there @Dodolecoco !


This a known bug with the desktop app and Spotify is investigating the issue. There is a workaround which seems to be working for some users. Can you try the following steps:


  1. Open Notepad as an administrator (right-click - Open as Administrator)
  2. go to File - Open and navigate to C:\Windows\System32\drivers\etc
  3. Choose "All Files" instead of "Text Documents" next to the File Name box. You'll see a handful of files. Pick hosts and click on Open
  4. When the file is open, you will see a block of text with # in front of each line and might see entries like website.com127.0.0.1
  5. Check for any entries with Spotify in the address. Examples may look like: weblb-wg.gslb.spotify.com0.0.0.0
  6. If you do find any lines with Spotify, please remove them.
  7. Save your changes and restart Spotify.

Hope that solves the issue! Let me know if you have further questions. There is also an open issue about this here where you can track it and vote for it so it catches more attention. I hope this will get fixed on Spotify's end soon.


Have a nice day 🙂

Hi ! 

Sorry but your solution does not work. 
I do not have a line with spotify as specified in your solution

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