Help - Desktop Windows

Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:38:28 PM
Tuesday
dakster
Newbie
28453 Views
70 replies
24 likes

28453 Views
70 replies
24 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

MattSuda
Spotify Star
2023-06-26 8:42:18 AM
Monday
Ytse
Casual Listener
59690 Views
256 replies
21 likes

59690 Views
256 replies
21 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:08:45 PM
2023-04-29 10:41:16 PM
MattSuda
Spotify Star
3764 Views
1 replies
6 likes

3764 Views
1 replies
6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

Goodman
Spotify Legend
2013-09-17 11:47:47 AM
143518 Views
0 replies
26 likes
Mac
Windows

143518 Views
0 replies
26 likes

Unstable Framerate within app when Spotify is Active window

Hello all, I am posting this question here to see if anyone else has a fix or is experiencing a simalar issue to what I am. As I am racked on what to do. Awhile back while using spotify I noticed that my computers framrate would drop significantly an...

Squidz44
Newbie
Hello all, I am posting this question here to see if anyone else has a fix or is experiencing a simalar issue to what I am. As I am racked on what to do. Awhile back while using s...
2019-01-03 2:29:15 AM
585 Views
0 replies
2 likes

585 Views
0 replies
2 likes

Volume

When i turn down the volume with the shortcuts key the volume of my pc turn down. I want to turn down only spotify's volume

Tanke
Regular
When i turn down the volume with the shortcuts key the volume of my pc turn down. I want to turn down only spotify's volume
2018-12-30 2:35:33 PM
2019-01-03 2:00:04 AM
DvZaba
Regular
655 Views
14 replies
0 likes

655 Views
14 replies
0 likes

FiiO K3 amp causes playback error (But a workaround is possible)

PlanFree/PremiumCountry: SingaporeDeviceWindows 10 Desktop PCOperating SystemWindows 10 pro 64 bit My Question or Issue I was browsing through this community regarding of this error that I faced, "Spotify can't play this right now. If you have the fi...

AbrasiveWaif
Newbie
Plan Free/Premium Country: Singapore Device Windows 10 Desktop PC Operating System Windows 10 pro 64 bit My Question or Issue I was browsing through this community r...
2018-12-29 8:05:59 PM
2019-01-02 10:51:20 PM
ripzmusic
Newbie
1351 Views
1 replies
4 likes

1351 Views
1 replies
4 likes

Superuser Contribution Local Files: "Spotify can't play this right now. If you have the file..."

Please help! I added a folder with local files to play on spotify, it gives me the error message "Spotify can't play this right now. If you have the file on your computer you can import it." when I try to play any song from the just added local files...

mako24
Casual Listener
Please help! I added a folder with local files to play on spotify, it gives me the error message "Spotify can't play this right now. If you have the file on your computer you can import it." whe...
2018-11-05 4:33:41 PM
2019-01-02 9:39:52 PM
mako24
Casual Listener
760 Views
4 replies
1 likes

760 Views
4 replies
1 likes

Spotify starts playing music on its own.

PlanPremiumCountryNetherlandsDeviceLenovo Ideapad 100SOperating SystemWindows 10 x64 Lately Spotify started to act up, it starts playing completly on it's own, yesterday was the first time it occured, during the time I was playing a game it popped on...

DopeAssDinosaur
Newbie
Plan Premium Country Netherlands Device Lenovo Ideapad 100S Operating System Windows 10 x64 Lately Spotify started to act up, it starts playing completly on it's own, yesterday was th...
2019-01-02 9:29:18 PM
1187 Views
0 replies
16 likes

1187 Views
0 replies
16 likes

Playlist playback goes to first song

PlanPremiumCountryCanada Device(Samsung Galaxy 9, Lenovo tablet, Intel Desktop, Denon AVR-x3100)Operating System(Android Oreo, Windows 10) My Question or Issue In the middle of playing a playlist over Spotify Connect or just on Windows, Spotify reset...

Sergeant_hcr
Music Fan
Plan Premium Country Canada Device (Samsung Galaxy 9, Lenovo tablet, Intel Desktop, Denon AVR-x3100) Operating System (Android Oreo, Windows 10) My Question or Issue &nbsp...
2019-01-02 9:06:02 PM
178 Views
0 replies
0 likes

178 Views
0 replies
0 likes

cant install spotify on windows 7

None of the below information is required. However, the more you provide the easier it will be for us tso try and help.PlanpremiumCountry israelDevicepcOperating Systemwindows 7 64 bit My Question or Issue hey y'allbeen having trouble with upadting s...

orush
Newbie
None of the below information is required. However, the more you provide the easier it will be for us tso try and help. Plan premium Country israel Device pc Operating System windows 7 ...
2019-01-02 8:15:15 PM
357 Views
0 replies
1 likes

357 Views
0 replies
1 likes

503 Service Unavailable

I am having security issues with my account as im listening to spotify on my windows Desktop through the app someone keeps changing it to web player and changing the music....So i headed to the spotify.com website to change my passwords etc The websi...

bongripjesus
Newbie
I am having security issues with my account as im listening to spotify on my windows Desktop through the app someone keeps changing it to web player and changing the music....So i headed to the...
2019-01-02 6:09:32 PM
529 Views
0 replies
1 likes

529 Views
0 replies
1 likes

Song not in playlist keeps playing

Plan: PremiumCountry: Australia Operating System: Windows 10 My Question or Issue Recently I Like It by Cardi B keeps playing at least once a day despite it not being one of my saved songs, in my playlists, or in queue - usually its the song after I ...

krizs
Newbie
Plan: Premium Country: Australia Operating System: Windows 10 My Question or Issue Recently I Like It by Cardi B keeps playing at least once a day despite it ...
2019-01-02 2:50:45 PM
421 Views
0 replies
0 likes

421 Views
0 replies
0 likes

Superuser Contribution Crossfade issue

PlanPremiumCountry HUDevicePCOperating SystemWindows 10 My Issue is:Hello All, I'm having an issue regarding the crossfade function again!It works perfectly on my Iphone 8 (Gapeless Playback - turned of)However on my PC it isn't working.

d_a_v_i_d_on
Newbie
Plan Premium Country HU Device PC Operating System Windows 10 My Issue is: Hello All, I'm having an issue regarding the crossfade function again! It works perfectly o...
2018-12-30 4:00:49 AM
2019-01-02 2:23:23 PM
Peter
Spotify Legend
274 Views
1 replies
0 likes

274 Views
1 replies
0 likes

Superuser Contribution Web Player Offline

My web player says that it's offline and I can't play any songs on it. It looks like this: http://prntscr.com/m12rnyIt plays fine on my phone but I can't figure out how to get it to work on my browser

WynnChairman
Newbie
My web player says that it's offline and I can't play any songs on it. It looks like this: http://prntscr.com/m12rny It plays fine on my phone but I can't figure out how to get it to work on my...
2018-12-29 7:33:10 PM
2019-01-02 2:15:31 PM
Peter
Spotify Legend
1265 Views
1 replies
0 likes

1265 Views
1 replies
0 likes

Superuser Contribution Spotify freezes - HELP!

Plan - FreeCoutry USADevice - Desktop/Windows 10 My Question or IssueDescriptionPlays a song or two then freezes, normally on the web app this is where an ad plays Did a reinstall help?No Has anything else helped at all? If I kill all servcies and re...

PuttyNH
Newbie
Plan - Free Coutry USA Device - Desktop/Windows 10 My Question or Issue Description Plays a song or two then freezes, normally on the web app this is where an ad plays Did a rei...
2018-12-29 7:25:20 PM
2019-01-02 2:12:24 PM
Peter
Spotify Legend
267 Views
1 replies
0 likes

267 Views
1 replies
0 likes

Superuser Contribution Queing albums

PlanPremiumCountry The NetherlandsDevice(iPhone 8, iPad Air 2, PC)Operating System(iOS 12.x, Windows 10) My Question or Issue Good day,I was wondering if it is possible to que entire albums. If I was to have an evening of music and I don't want to ma...

Isabliss
Newbie
Plan Premium Country The Netherlands Device (iPhone 8, iPad Air 2, PC) Operating System (iOS 12.x, Windows 10) My Question or Issue Good day, I was wondering if it is ...
2018-12-29 9:52:22 AM
2019-01-02 2:05:27 PM
Peter
Spotify Legend
301 Views
1 replies
0 likes

301 Views
1 replies
0 likes

Hi Res Audio on local files

PlanPremiumCountry NetherlandsDeviceWindows desktopOperating SystemWindows 10 My Question or Issue Is it possible to add my local Hi Res 24 bit lossless files to the desktop spotify player without it losing its Hi Res quality, or does it get downsamp...

Sebbo101
Newbie
Plan Premium Country Netherlands Device Windows desktop Operating System Windows 10 My Question or Issue Is it possible to add my local Hi Res 24 bit lossless files to th...
2019-01-02 2:02:24 PM
311 Views
0 replies
0 likes

311 Views
0 replies
0 likes

Superuser Contribution Spotify switching to Web Player?

PlanFreeCountry United StatesDeviceiPhone X, PCOperating SystemUp to date iPhone X, Windows 10 My Question or Issue I will be listening to Spotify and it'll randomly switch over to Web Player like someone is logged in on my account. I looked this iss...

eSheely
Casual Listener
Plan Free Country United States Device iPhone X, PC Operating System Up to date iPhone X, Windows 10 My Question or Issue I will be listening to Spotify and it'll ra...
2018-12-28 8:03:10 PM
2019-01-02 1:59:04 PM
Peter
Spotify Legend
500 Views
2 replies
0 likes

500 Views
2 replies
0 likes

Spotify opening on start up despire turning option off

Ive just downloaded Spotify for my new laptop, Acer Aspire 3 running windows 10. Im a premium member if it matters at all.Ive gone into Advanced options and selected NO for Open Spotify automatically after you log into the computer.There us also no o...

PinkEgoBox
Newbie
Ive just downloaded Spotify for my new laptop, Acer Aspire 3 running windows 10. Im a premium member if it matters at all. Ive gone into Advanced options and selected NO for Open Spotify automa...
2019-01-02 1:08:03 PM
160 Views
0 replies
1 likes

160 Views
0 replies
1 likes

Superuser Contribution Skipping songs

PlanPremiumCountry TurkeyDeviceLenovoOperating SystemWindows 10 My Question or IssueWhen I hit the play button the songs are skipping and none of it playing. I tried to reinstall but I still have the same problem. If I cant find a solution I will sto...

mockingbird144
Casual Listener
Plan Premium Country Turkey Device Lenovo Operating System Windows 10 My Question or Issue When I hit the play button the songs are skipping and none of it playing. I tried to ...
2018-12-02 3:15:06 PM
2019-01-02 12:15:26 PM
Romario11
Newbie
527 Views
6 replies
0 likes

527 Views
6 replies
0 likes

I get an error message everytime I open Spotify

PlanPremiumCountry TurkeyDeviceLenovo laptopOperating SystemWindows 10 My Question or Issue Everytime I open Spotify I get ''updater wasn't able to start'' message. Also doesn't able tho find the latest song I listened. It always go back few days erl...

Cemballi
Newbie
Plan Premium Country Turkey Device Lenovo laptop Operating System Windows 10 My Question or Issue Everytime I open Spotify I get ''updater wasn't able to start'' message....
2019-01-02 10:36:34 AM
2019-01-02 10:50:29 AM
mikcio2
Newbie
337 Views
1 replies
0 likes

337 Views
1 replies
0 likes

"It's seems like the Spotify Updater wasn't able to start properly. Do you want to wait a bit more?"

I have this message since several weeks. I can't update Spotify to the new version. I am a Premium Customer but I think I will change to Deezer if this issue isn't resolved very soon.

riffraph64
Casual Listener
I have this message since several weeks. I can't update Spotify to the new version. I am a Premium Customer but I think I will change to Deezer if this issue isn't resolved very soon.
2019-01-02 8:01:55 AM
1250 Views
0 replies
7 likes

1250 Views
0 replies
7 likes

I just wanted to leave a review

I recently got some help from some wonderful people at the Spotify community. I just wanted to leave some reviews for them. Their names were Loth, Annafe, and Dorothy. These people were very kind to me and helped me with everything that I asked for. ...

erinrhawkins
Casual Listener
I recently got some help from some wonderful people at the Spotify community. I just wanted to leave some reviews for them. Their names were Loth, Annafe, and Dorothy. These people were very...
2019-01-02 7:09:40 AM
2253 Views
0 replies
0 likes

2253 Views
0 replies
0 likes

Spotify Community

Desktop (Windows)

Forum Posts