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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2156 Views

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

151687 Views

83 replies

27 likes

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Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

140057 Views

294 replies

22 likes

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New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11319 Views

1 replies

6 likes

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Solved!! "Cannot play this right now..."

PlanPremiumCountryNetherlandsDevicePCOperating SystemWindows 10 My Question or Issue Spotify suddenly keeps saying "Cannot play this right now". Additionally, it keeps skipping songs automatically until there is none left and then gives same error ag...

Casual Listener

Plan Premium Country Netherlands Device PC Operating System Windows 10   My Question or Issue  Spotify suddenly keeps saying "Cannot play this right now". Additionally, it keeps s...

Samii91

Casual Listener

677 Views

2 replies

0 likes

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Weird glitch where text cursor seem to input text backwards

PlanPremiumCountryCanadaDeviceMacbook pro 15 inch late 2018Operating Systemmacos mojave v10.14.1 My Question or Issue Here is issue, when I search for a song/artist/album, sometimes the text cursor does this (backwards). In the attached file, you'll ...

Newbie

Plan Premium Country Canada Device Macbook pro 15 inch late 2018 Operating System macos mojave v10.14.1   My Question or Issue  Here is issue, when I search for a song/artist...

Sebasty

Community Legend

1305 Views

1 replies

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Spotify Artist website and App doesn't show streams.

So I just released a track on spotify, and I know for a fact that people have listend to it, but it doesn't show on neither the artist website, the artist app nor the normal soptify app and website. Here's the link to the track: https://open.spotify....

Newbie

So I just released a track on spotify, and I know for a fact that people have listend to it, but it doesn't show on neither the artist website, the artist app nor the normal soptify app and website. ...

OneByBoo

Roadie

533 Views

1 replies

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Spotify not working on windows

PlanPremiumCountry USADeviceWindows PCOperating SystemWindows 10 My Question or IssueWhenever I try to login to my spotify account using the application it gives me the error: Service is temporarily unavailable, please try again later. (Error code: 2...

Casual Listener

Plan Premium Country  USA Device Windows PC Operating System Windows 10   My Question or Issue Whenever I try to login to my spotify account using the application it gives me the ...

jest-smith

Casual Listener

929 Views

3 replies

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Solved!! When removing auxcable from computer, Spotify keeps repeating the same part of a track and wont stop

PlanPremium (student)Country SwedenDeviceComputer, HP Pavillion dv6 NotebookOperating SystemWindows 7 My Question or Issue I have my computer connected with the speaker through an auxcable. As soon as the auxcable gets removed or when I put it in, Sp...

Newbie

Plan Premium (student) Country  Sweden Device Computer, HP Pavillion dv6 Notebook Operating System Windows 7   My Question or Issue  I have my computer connected wi...

Sebasty

Community Legend

471 Views

1 replies

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Spotify won't play some songs that play fine on mobile

PlanPremiumCountryAustralia DeviceDesktop, Samsung Galaxy S8Operating SystemWindos 10, Android My Question or IssueSongs that play with no issue on mobile won't play on desktop. I recieved a message saying "spotify can't play this right now. If you h...

Newbie

Plan Premium Country Australia  Device Desktop, Samsung Galaxy S8 Operating System Windos 10, Android   My Question or Issue Songs that play with no issue on mobile won't play on ...

Sebasty

Community Legend

379 Views

1 replies

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Superuser Contribution Spotify plays one random song which cannot be switched

PlanPremiumCountry IsraelDevicePCOperating SystemWindows 10 Hi,I have a problem that one specific random song , let me call it X , cannot be switched, or turned off. As I said, no matter which song I choose to play, no matter which playlist it is fro...

Casual Listener

  Plan Premium Country  Israel Device PC Operating System Windows 10   Hi, I have a problem that one specific random song , let me call it X , cannot be switched, or turne...

Mario

Spotify Legend

809 Views

3 replies

0 likes

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Obscure issue with spotify connect

So I've found an issue where if you transfer between playing the music on android to PC then the song currently being played will always start at the timestamp at which the changover occured. I'm using the spotify desktop application for windows. (in...

Newbie

So I've found an issue where if you transfer between playing the music on android to PC then the song currently being played will always start at the timestamp at which the changover occured.  ...

489 Views

0 replies

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Spotify deletes your local files?

So i added Be a king by E-dubble to my playlist through local files and after i listened it took up to 10ish min for it to turn grey and disappear from my local files so my Q is do spotify got a program in spotify that recognizes songs that are not '...

Casual Listener

So i added Be a king by E-dubble to my playlist through local files and after i listened it took up to 10ish min for it to turn grey and disappear from my local files so my Q is do spotify got a prog...

401 Views

0 replies

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Desktop Windows display options

Windows 10 Desktop:Is there a way to further change/modify the display options?...view/width/positioning/location/size of each section columns within Spotify? And also select which sections we want to include in the view? It looks like we have very l...

Music Fan

Windows 10 Desktop: Is there a way to further change/modify the display options?...view/width/positioning/location/size of each section columns within Spotify? And also select which sections we want...

Brunelicia

Community Legend

3534 Views

3 replies

0 likes

display
display screen
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Solved!! Spotify setup wont open

PlanPremiumCountrySwedenOperating SystemWindows 10 64bit For a couple of weeks I have been getting an error message when I start my spotify. The error message says something about "updater wasn't able to start properly" so I uninstalled spotify and d...

Casual Listener

Plan Premium Country Sweden Operating System Windows 10 64bit   For a couple of weeks I have been getting an error message when I start my spotify. The error message says something about ...

Skippyontoast

Casual Listener

1423 Views

2 replies

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Library not syncing and adding duplicates

PlanPremiumCountry FranceOperating SystemAndroid 7.0, Windows 10 My Question or IssueI have multiple problems who start to annoy me and make me test other services : - When I add a song to my library on my phone it does not sync on my computer. - It ...

Newbie

Plan Premium Country  France Operating System Android 7.0, Windows 10   My Question or Issue I have multiple problems who start to annoy me and make me test other services :  ...

376 Views

0 replies

0 likes

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Solved!! Songs starting at seemingly random times throughout each track within only one playlist

PlanPremiumDeviceWindows 10 PC and Xperia Z2Operating SystemWindows 10 and Anrdoid My Question or IssueI have just started following spotify's 'Enter The Jungle' playlist and everytime I click to skip the song, the next one does not start at the begi...

Regular

Plan Premium Device Windows 10 PC and Xperia Z2 Operating System Windows 10 and Anrdoid   My Question or Issue I have just started following spotify's 'Enter The Jungle' playlist and eve...

hayd2398

Regular

648 Views

2 replies

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Solved!! Audio streaming through external soundcard

PlanPremiumCountry RomaniaDeviceAsus ROG G56jk upgraded to 8GB ram with 1tb HDD 7200 RPM and i7 4710HQ processorOperating System(Windows 10) My Question or IssueHello Spotify community. I have a big issue with my app. Usually it didn't happen so ofte...

Casual Listener

Plan Premium Country  Romania Device Asus ROG G56jk upgraded to 8GB ram with 1tb HDD 7200 RPM and i7 4710HQ processor Operating System (Windows 10)   My Question or Issue Hello ...

dki89

Newbie

6743 Views

5 replies

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streaming
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Superuser Contribution Add support for Google ChromeCast Audio?

I really can't believe I am still having to ask this question. The last 12 page thread on this full of people begging for a fix was marked as 'solved' (which it wasn't) and then locked for being old. Why is it I cannot cast audio from the Mac desktop...

Casual Listener

  I really can't believe I am still having to ask this question. The last 12 page thread on this full of people begging for a fix was marked as 'solved' (which it wasn't) and then locked for be...

RibMan

Casual Listener

2838 Views

7 replies

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Solved!!Superuser Contribution Music comes from wrong speaker on desktop

In Windows 10, I use a headset wich my laptop sees as another speaker. Normally my Spotify would would go through my headset when i plugged it in but now it stopped doing that and it keeps going through my laptop's speakers. I can't find anything in ...

Casual Listener

  In Windows 10, I use a headset wich my laptop sees as another speaker. Normally my Spotify would would go through my headset when i plugged it in but now it stopped doing that and it keeps go...

MihailY

Moderator

6390 Views

4 replies

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Spotify won't play songs I've added to a playlist from local files.

PlanPremiumCountry FinlandDevicePCOperating SystemWindows 10 My Question or IssueLike the title says. Spotify won't play the songs I add to playlist from my local files. The songs show up in the playlist and I can click play but it just says that spo...

Casual Listener

Plan Premium Country  Finland Device PC Operating System Windows 10   My Question or Issue Like the title says. Spotify won't play the songs I add to playlist from my local files....

OneByBoo

Roadie

2161 Views

3 replies

0 likes

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Desktop or Sonos disconnects because of other device??

I am now seriously frustrated with Spotify. I have been playing spotify daily, until the new update of not allowing several devices playing simultaneously. This would be perfectly fine, but the Spotify keeps disconnecting regardless of not playing on...

Newbie

I am now seriously frustrated with Spotify.  I have been playing spotify daily, until the new update of not allowing several devices playing simultaneously. This would be perfectly fine, but th...

703 Views

0 replies

0 likes

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Superuser Contribution Can't play Daft Punk content

PlanPremiumCountryThe NetherlandsDeviceComputerOperating SystemWindows 10 desktop My Question or IssueI've been experiencing this issue for a long duration of time, everytime i want to play songs by Daft Punk on my W10 desktop computer it says it can...

Casual Listener

Plan Premium Country The Netherlands Device Computer Operating System Windows 10 desktop   My Question or Issue I've been experiencing this issue for a long duration of time, everytime...

OscarDC

Moderator

1617 Views

5 replies

0 likes

Can't play songs
Daft punk
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Grey bar in full screen mode on windows

PlanPremiumCountry United StatesDeviceHP SpectreOperating SystemWindows 10 My Question or Issue When I am using spotify on my desktop in full screen mode, I have a grey bar at the top of the screen that I cannot get rid of. I searched up the issue an...

Newbie

Plan Premium Country  United States Device HP Spectre Operating System Windows 10   My Question or Issue  When I am using spotify on my desktop in full screen mode, I have a ...

Sebasty

Community Legend

1026 Views

1 replies

1 likes

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