Help - Desktop Windows

Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:38:28 PM
yesterday
LukaMatsunoki
Visitor
43828 Views
76 replies
26 likes

43828 Views
76 replies
26 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

MattSuda
Spotify Star
2023-06-26 8:42:18 AM
a week ago
cour10e22
Regular
71235 Views
268 replies
21 likes

71235 Views
268 replies
21 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:08:45 PM
2023-04-29 10:41:16 PM
MattSuda
Spotify Star
5012 Views
1 replies
6 likes

5012 Views
1 replies
6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

Goodman
Spotify Legend
2013-09-17 11:47:47 AM
145032 Views
0 replies
26 likes
Mac
Windows

145032 Views
0 replies
26 likes

Why does 'go to song radio' now take me to a playlist?

PlanPremiumCountryUK DevicePCOperating SystemWindows 10 My Question or IssueEvery song I click on 'go to song radio' it now takes me to a playlist with 50 songs in and no option to add or remove. The only radios I can go to are ones I saved. I asked ...

simplestuff
Regular
Plan Premium Country UK Device PC Operating System Windows 10 My Question or Issue Every song I click on 'go to song radio' it now takes me to a playlist with 50 songs in and n...
2019-01-18 3:15:46 PM
2019-01-18 10:50:16 PM
jsannn
Community Legend
640 Views
1 replies
3 likes

640 Views
1 replies
3 likes

Solved!! Wrapped 2018 Stats

Hey guys,I really loved Wrapped 2018 stats thing. I have almost closest stats. I've got minor different songs and artists but this isn't problem. I clicked the link on my laptop. I logged in. Then it showed me "how many different sogs and different a...

atasu
Music Fan
Hey guys, I really loved Wrapped 2018 stats thing. I have almost closest stats. I've got minor different songs and artists but this isn't problem. I clicked the link on my laptop. I logged in. Then ...
2018-12-06 6:26:16 PM
2019-01-18 10:43:29 PM
spacyway
Casual Listener
247897 Views
5 replies
3 likes

247897 Views
5 replies
3 likes

Windows 8.1. SpotifySetup.exe does not launch

Operating SystemWindows 8.1, 64bit My Question or IssueSpotifySetup.exe does not launch. After clicking it, the process immediately shuts down, as observed by me several times. No window opens. No process launches subsequently. I already tried : - la...

Nurax
Newbie
Operating System Windows 8.1, 64bit My Question or Issue SpotifySetup.exe does not launch. After clicking it, the process immediately shuts down, as observed by me several times. No window...
2019-01-18 4:24:18 PM
2019-01-18 9:16:10 PM
rpenn
Gig Goer
413 Views
1 replies
0 likes

413 Views
1 replies
0 likes

Black screen

PlanPremiumCountry UK DeviceDell LaptopOperating SystemWin 7 Home Premium My Question or Issue After years of successfully running Spotify on this laptop running WinXP when I received notifications that XP was no longer going to be supported by Spoti...

johnf52
Gig Goer
Plan Premium Country UK Device Dell Laptop Operating System Win 7 Home Premium My Question or Issue After years of successfully running Spotify on this laptop runnin...
2019-01-17 9:09:51 PM
2019-01-18 6:05:40 PM
johnf52
Gig Goer
1527 Views
3 replies
1 likes

1527 Views
3 replies
1 likes

Spotify not working on windows

PlanPremiumCountry USADeviceWindows PCOperating SystemWindows 10 My Question or IssueWhenever I try to login to my spotify account using the application it gives me the error: Service is temporarily unavailable, please try again later. (Error code: 2...

jest-smith
Casual Listener
Plan Premium Country USA Device Windows PC Operating System Windows 10 My Question or Issue Whenever I try to login to my spotify account using the application it gives me the ...
2019-01-17 3:55:36 PM
2019-01-18 4:22:57 PM
jest-smith
Casual Listener
756 Views
3 replies
0 likes

756 Views
3 replies
0 likes

Desktop Windows display options

Windows 10 Desktop:Is there a way to further change/modify the display options?...view/width/positioning/location/size of each section columns within Spotify? And also select which sections we want to include in the view? It looks like we have very l...

Lizzardicus-Spork
Music Fan
Windows 10 Desktop: Is there a way to further change/modify the display options?...view/width/positioning/location/size of each section columns within Spotify? And also select which sections we want...
2019-01-17 2:29:26 AM
2019-01-18 2:25:38 PM
Brunelicia
Community Legend
3186 Views
3 replies
0 likes
display
display screen

3186 Views
3 replies
0 likes

Spotify won't scrobble to Last.fm

I'm encountering an issue where Spotify will not scrobble to Last.fm. Currently, the only way to fix this is to reinstall Spotify, but I have to do so every day as it stops working when I restart my computer. I have been reinstalling Spotify every da...

Everlasting2NE1
Casual Listener
I'm encountering an issue where Spotify will not scrobble to Last.fm. Currently, the only way to fix this is to reinstall Spotify, but I have to do so every day as it stops working when I restart my ...
2019-01-10 1:37:17 AM
2019-01-18 2:07:46 PM
Mauro_maurisio
Casual Listener
5930 Views
6 replies
10 likes
last.fm
scrobbling

5930 Views
6 replies
10 likes

Nothing happens after opening installer

PlanPremiumCountry TurkeyOperating System(Windows 10) When I open installer, nothing happens. When i drag the installer to C:\Program Files (x86) it works, downloads spotify but does not install it. I know the link that installs an old looking spotif...

Whituryd41
Casual Listener
Plan Premium Country Turkey Operating System (Windows 10) When I open installer, nothing happens. When i drag the installer to C:\Program Files (x86) it works, downloads spot...
2019-01-18 11:44:02 AM
2019-01-18 12:50:05 PM
Whituryd41
Casual Listener
472 Views
2 replies
0 likes

472 Views
2 replies
0 likes

Music Stops a little before it ends and says cant play this song on the top

I am on a windows 10 using the Program and every time this happens i have to manually skip and it's annoying so any help is appreciated.

Koshty
Newbie
I am on a windows 10 using the Program and every time this happens i have to manually skip and it's annoying so any help is appreciated.
2019-01-18 1:20:50 AM
2019-01-18 3:48:31 AM
Loxer
Community Legend
346 Views
1 replies
0 likes

346 Views
1 replies
0 likes

Solved!!Superuser Contribution Spotify installer doesn't even open!

PlanPremium DevicePCOperating SystemWindows 10My Question or Issue Suddenly after a windows update spotify.exe wont open, so I uninstalled it and tried to install it back.Now that I double tap the installer nothing happens! even in the task manager t...

itaybalin16
Music Fan
Plan Premium Device PC Operating System Windows 10 My Question or Issue Suddenly after a windows update spotify.exe wont open, so I uninstalled it and tried to install it back. ...
2018-12-15 1:24:59 PM
2019-01-18 3:07:45 AM
Clein
Casual Listener
7579 Views
18 replies
9 likes

7579 Views
18 replies
9 likes

Spotify cant play this right now. If you have the file on your computer you can import it.

PlanpremiumCountry USDeviceNew Dell LaptopOperating SystemWindows 10 My Question or Issue I just installed spotify on my new laptop, but the message "Spotify cant play this right now. If you have the file on your computer you can import it" comes up ...

gouvygouv
Newbie
Plan premium Country US Device New Dell Laptop Operating System Windows 10 My Question or Issue I just installed spotify on my new laptop, but the message "Spotif...
2018-12-19 6:37:41 PM
2019-01-17 12:37:14 AM
therocket33
Newbie
810 Views
1 replies
6 likes
Windows 10

810 Views
1 replies
6 likes

Add radion station function not visible

I'm unable to add radio stations. I've followed guides on how to but in the radio menu there is no option called "Add radio station". Even when I open Spotify on my moblie device, I don't even have a radio menu at all. So is being able to add and lis...

valadius
Newbie
I'm unable to add radio stations. I've followed guides on how to but in the radio menu there is no option called "Add radio station". Even when I open Spotify on my moblie device, I don't even have a...
2019-01-17 8:22:44 PM
2019-01-17 10:58:40 PM
aCleverHandle
Casual Listener
248 Views
1 replies
1 likes

248 Views
1 replies
1 likes

Solved!! "Cannot play this right now..."

PlanPremiumCountryNetherlandsDevicePCOperating SystemWindows 10 My Question or Issue Spotify suddenly keeps saying "Cannot play this right now". Additionally, it keeps skipping songs automatically until there is none left and then gives same error ag...

Samii91
Casual Listener
Plan Premium Country Netherlands Device PC Operating System Windows 10 My Question or Issue Spotify suddenly keeps saying "Cannot play this right now". Additionally, it keeps s...
2019-01-17 6:59:06 PM
2019-01-17 9:58:20 PM
Samii91
Casual Listener
394 Views
2 replies
0 likes

394 Views
2 replies
0 likes

Spotify Artist website and App doesn't show streams.

So I just released a track on spotify, and I know for a fact that people have listend to it, but it doesn't show on neither the artist website, the artist app nor the normal soptify app and website. Here's the link to the track: https://open.spotify....

JaX_N
Newbie
So I just released a track on spotify, and I know for a fact that people have listend to it, but it doesn't show on neither the artist website, the artist app nor the normal soptify app and website. ...
2019-01-17 4:46:36 PM
2019-01-17 9:21:28 PM
OneByBoo
Roadie
423 Views
1 replies
0 likes

423 Views
1 replies
0 likes

spotify appcrash

PlanPremiumCountry BrazilDeviceWindows 7 UltimateOperating SystemWindows 7 Ultimate My Question or Issue I've tried to install spotify but the installation app doesn't work, just an image with an error appears.

Jaoprd
Newbie
Plan Premium Country Brazil Device Windows 7 Ultimate Operating System Windows 7 Ultimate My Question or Issue I've tried to install spotify but the installation ap...
2019-01-05 2:38:44 PM
2019-01-17 6:18:58 PM
Sebasty
Community Legend
459 Views
2 replies
0 likes

459 Views
2 replies
0 likes

Solved!! Songs starting at seemingly random times throughout each track within only one playlist

PlanPremiumDeviceWindows 10 PC and Xperia Z2Operating SystemWindows 10 and Anrdoid My Question or IssueI have just started following spotify's 'Enter The Jungle' playlist and everytime I click to skip the song, the next one does not start at the begi...

hayd2398
Regular
Plan Premium Device Windows 10 PC and Xperia Z2 Operating System Windows 10 and Anrdoid My Question or Issue I have just started following spotify's 'Enter The Jungle' playlist and eve...
2019-01-16 10:43:00 PM
2019-01-17 5:20:13 PM
hayd2398
Regular
392 Views
2 replies
0 likes

392 Views
2 replies
0 likes

Weird glitch where text cursor seem to input text backwards

PlanPremiumCountryCanadaDeviceMacbook pro 15 inch late 2018Operating Systemmacos mojave v10.14.1 My Question or Issue Here is issue, when I search for a song/artist/album, sometimes the text cursor does this (backwards). In the attached file, you'll ...

randusr
Newbie
Plan Premium Country Canada Device Macbook pro 15 inch late 2018 Operating System macos mojave v10.14.1 My Question or Issue Here is issue, when I search for a song/artist...
2019-01-17 4:50:16 PM
2019-01-17 5:16:38 PM
Sebasty
Community Legend
1177 Views
1 replies
2 likes

1177 Views
1 replies
2 likes

Solved!!Superuser Contribution SpotifyInstaller has stopped working

PlanFreeCountry BrazilDeviceDesktopOperating SystemWindows 7 My Question or IssueWhen I open SpotifyInstaller.exe, nothing but a error appears saying "SpotifyInstaller has stopped working". I never had this problem before, but after the new update, I...

user-removed
Visitor
Plan Free Country Brazil Device Desktop Operating System Windows 7 My Question or Issue When I open SpotifyInstaller.exe, nothing but a error appears saying "SpotifyInstaller h...
2019-01-14 6:27:31 PM
2019-01-17 4:46:37 PM
Guido
Spotify Legend
1946 Views
11 replies
1 likes

1946 Views
11 replies
1 likes

Spotify won't play some songs that play fine on mobile

PlanPremiumCountryAustralia DeviceDesktop, Samsung Galaxy S8Operating SystemWindos 10, Android My Question or IssueSongs that play with no issue on mobile won't play on desktop. I recieved a message saying "spotify can't play this right now. If you h...

EZZA114
Newbie
Plan Premium Country Australia Device Desktop, Samsung Galaxy S8 Operating System Windos 10, Android My Question or Issue Songs that play with no issue on mobile won't play on ...
2019-01-17 1:29:19 PM
2019-01-17 3:28:40 PM
Sebasty
Community Legend
325 Views
1 replies
0 likes

325 Views
1 replies
0 likes

Solved!! When removing auxcable from computer, Spotify keeps repeating the same part of a track and wont stop

PlanPremium (student)Country SwedenDeviceComputer, HP Pavillion dv6 NotebookOperating SystemWindows 7 My Question or Issue I have my computer connected with the speaker through an auxcable. As soon as the auxcable gets removed or when I put it in, Sp...

Antonius12
Newbie
Plan Premium (student) Country Sweden Device Computer, HP Pavillion dv6 Notebook Operating System Windows 7 My Question or Issue I have my computer connected wi...
2019-01-17 2:44:47 PM
2019-01-17 2:58:08 PM
Sebasty
Community Legend
314 Views
1 replies
0 likes

314 Views
1 replies
0 likes

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