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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

84305 Views

40 replies

68 likes

  • 84305 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

OscarDC

Moderator

799220 Views

505 replies

64 likes

  • 799220 Views
  • 505 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

ethan989

Visitor

24765 Views

26 replies

7 likes

  • 24765 Views
  • 26 replies
  • 7 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3112 Views

0 replies

4 likes

  • 3112 Views
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  • 4 likes

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Newbie

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OneByBoo

Roadie

396 Views

1 replies

0 likes

  • 396 Views
  • 1 replies
  • 0 likes

Superuser Contribution Empty playlists and no songs play with blank album art (yes, I have checked that post already)

Version: FreeCountry: USADevice: Windows DesktopOS: Windows 10 Pro So my problem has been ongoing for a couple of months and has been gradually evolving into something worse and worse over time. It started as the occasional song, that should be avail...

Casual Listener

Version: Free Country: USA Device: Windows Desktop OS: Windows 10 Pro   So my problem has been ongoing for a couple of months and has been gradually evolving into something worse and worse ...

DaBauwceMan

Casual Listener

3637 Views

5 replies

3 likes

  • 3637 Views
  • 5 replies
  • 3 likes

Switching from mobile to desktop or refreshing on browser reshuffles queue

For my playlist with 350 songs, I always start the first song of the day with shuffle and want to maintain the entire queue for the rest of the day so the same song won't appear twice. On most days I start out listening on mobile (offline) for about ...

Visitor

For my playlist with 350 songs, I always start the first song of the day with shuffle and want to maintain the entire queue for the rest of the day so the same song won't appear twice. On most days I...

547 Views

0 replies

0 likes

  • 547 Views
  • 0 replies
  • 0 likes

My currently played song is skipped and random playlist starts playing!

PlanPremiumCountryAustria DevicePCOperating SystemWindows 10My Question or IssueI have a very annoying issue - I play a playlist ("Atmospheric Sci-fi Soundtracks") and all of a sudden, in the middle of a song, a rondom playlists starts playing (in my...

Visitor

Plan Premium Country Austria  Device PC Operating System Windows 10 My Question or Issue I have a very annoying issue - I play a playlist ("Atmospheric Sci-fi Soundtracks") and all of a...

user-removed

Not applicable

2437 Views

10 replies

0 likes

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  • 10 replies
  • 0 likes

The New Layout

PlanFree/PremiumCountry U.S.ADeviceIpad, Operating System(iOS 11.4.1 My Question or IssuePlease bring back the old layout with My Songs and recently played on the same page, I would like to be able to delete things from my recently played again. Ever...

Casual Listener

Plan Free/Premium Country  U.S.A Device Ipad,  Operating System (iOS 11.4.1   My Question or Issue Please bring back the old layout with My Songs and recently played on the s...

bilisios

Roadie

664 Views

1 replies

1 likes

  • 664 Views
  • 1 replies
  • 1 likes

Solved!! [desktop] no music will work.

PlanPremiumCountry United KingdomDeviceDesktopOperating SystemWindows 10 My Question or Issue i am unable to play/load any music on spotify desktop. it works fine on my phone but i cant play any music and all spotify playlists are empty(see attached ...

Casual Listener

Plan Premium Country  United Kingdom Device Desktop Operating System Windows 10   My Question or Issue  i am unable to play/load any music on spotify desktop. it works fine o...

Mantisentil

Community Legend

1026 Views

3 replies

1 likes

not working
PC
  • 1026 Views
  • 3 replies
  • 1 likes

New songs/podcasts will not load

PlanPremiumCountry USADeviceDesktop AppOperating SystemWindows My Question or Issue New songs/podcasts will not load on my desktop app at work. For example, at my home, my release radar updated on Friday to add new songs and new podcasts have been ap...

Visitor

Plan Premium Country  USA Device Desktop App Operating System Windows  My Question or Issue  New songs/podcasts will not load on my desktop app at work. For example, at my hom...

A_Musicophile

Community Legend

653 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

nullified/empty songs

PlanPremiumCountry GermanyDevicePC (Windows)Operating SystemWindows 10 (64-Bit)Version 1803 My Question or Issue The Windows program lists empty songs every now and then. Check the screenshot.The program does not skip those "songs." The program gets ...

Visitor

Plan Premium Country  Germany Device PC (Windows) Operating System Windows 10 (64-Bit) Version 1803   My Question or Issue  The Windows program lists empty songs every now a...

Mantisentil

Community Legend

481 Views

1 replies

0 likes

bug
  • 481 Views
  • 1 replies
  • 0 likes

Solved!! No Songs saved, not being able to listen to songs, playlist songs gone - Everything is gone

Hello!My subject might sound overexaggerated but it's true. Today I decided to reinstall Spotify because there where a lot of songs that I couldn't listen to in the first place but right after my reinstallment everything went even worse.My Playlist s...

Casual Listener

  Hello! My subject might sound overexaggerated but it's true. Today I decided to reinstall Spotify because there where a lot of songs that I couldn't listen to in the first place but right ...

Mantisentil

Community Legend

738 Views

3 replies

1 likes

  • 738 Views
  • 3 replies
  • 1 likes

Web and apps are broken on windows 10

Spotify recently started being broken PlanFreeCountryNetherlands Devicedesktop (2015 build) and aspire 5741Operating SystemWindows 10 pro (desktop) and home (laptop) My Question or IssueIn the spotify app when I click on play it doesn't play, but you...

Casual Listener

Spotify recently started being broken   Plan Free Country Netherlands    Device desktop (2015 build) and aspire 5741 Operating System Windows 10 pro (desktop) and home (lapto...

FPSUsername

Casual Listener

1295 Views

4 replies

0 likes

Music
Other
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Superuser Contribution Desktop/Web Browser not playing any music

PlanPremiumCountryUSOperating SystemWindows 10My Question or IssueI am unable to play any music through my laptop, either through the web player, or the downloaded desktop app. Daily Mixes on the desktop app give the error message "Spotify can't play...

Newbie

Plan Premium Country US Operating System Windows 10 My Question or Issue I am unable to play any music through my laptop, either through the web player, or the downloaded desktop app.   ...

Jemi

Spotify Legend

631 Views

1 replies

0 likes

  • 631 Views
  • 1 replies
  • 0 likes

Superuser Contribution My spotify desktop app isn't work neither is the web player

PlanPremiumCountry USADevicePCOperating SystemWindows 10 My Question or Issue Recently my spotify has just not been working, when I'm clicking songs the song will not play and the album cover in the bottom left won't even show up, and when I go to my...

Newbie

Plan Premium Country  USA Device PC Operating System Windows 10   My Question or Issue  Recently my spotify has just not been working, when I'm clicking songs the song will n...

Jemi

Spotify Legend

402 Views

1 replies

1 likes

  • 402 Views
  • 1 replies
  • 1 likes

Spotify on pc doesn't work

PlanFreeCountry IsraelDeviceDesktopOperating System Windows 10 My Question or Issue Any song on the pc doesn't work, It shows me my playlists are empty if though they are not, and it shows me error on some pages but on the phone everything works fine...

Casual Listener

Plan Free Country  Israel Device Desktop Operating System  Windows 10  My Question or Issue  Any song on the pc doesn't work, It shows me my playlists are empty if though...

FanciestNIr

Casual Listener

680 Views

2 replies

0 likes

  • 680 Views
  • 2 replies
  • 0 likes

Solved!! Playlists, Library - all empty

I made a fresh install of Spotify on my pc and after that all Playlists, Library etc display as empty.empty libraryEven original spotify playlists seem to be empty.Home screen seems normal though, containing recently played tracks and daily mixes bas...

Newbie

I made a fresh install of Spotify on my pc and after that all Playlists, Library etc display as empty. empty library Even original spotify playlists seem to be empty. Home screen seems norma...

Mantisentil

Community Legend

4394 Views

5 replies

0 likes

  • 4394 Views
  • 5 replies
  • 0 likes

Spotify for Windows Broken?

PlanPremiumCountry CanadaDeviceAsus ROG GL756Operating SystemWindows 10 64bit My Question or Issue Hello, after I installed the most recent Windows 10 update my spotify app hasn't been working properly, as such it has constantly been presenting me wi...

Casual Listener

Plan Premium Country  Canada Device Asus ROG GL756 Operating System Windows 10 64bit   My Question or Issue  Hello, after I installed the most recent Windows 10 update my spo...

Callumatic

Casual Listener

1950 Views

6 replies

1 likes

  • 1950 Views
  • 6 replies
  • 1 likes

Solved!! Spotify for PC not playing any tracks or radio

PlanPremiumCountry USADevicePCOperating SystemWindows 10 My Question or IssueLike i touched on a bit in the title, my PC version of Spotify is unable to play any tracks that I don't already have downloaded or the Radio. I get an error when trying to ...

Casual Listener

Plan Premium Country  USA Device PC Operating System Windows 10   My Question or Issue Like i touched on a bit in the title, my PC version of Spotify is unable to play any tracks ...

Aj328

Casual Listener

974 Views

2 replies

0 likes

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  • 2 replies
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Solved!! Hide someone else's playlist from my public profile

I'm following someone's collaborative playlist and it shows up on my profile (public playlists). I don't want this, is there any way to remove it from there without unfollowing the playlist? On this person's profile you can't see this particular play...

Regular

I'm following someone's collaborative playlist and it shows up on my profile (public playlists). I don't want this, is there any way to remove it from there without unfollowing the playlist? On this ...

ALG_Phoenix

Regular

8409 Views

4 replies

0 likes

Other
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  • 4 replies
  • 0 likes

New musics and albums doesn't

Hello, my new music playing phone account. The same account does not play on the computer. The screen remains like this;PlanPremiumCountryTurkeyDevice(Windows 10)

Visitor

Hello, my new music playing phone account. The same account does not play on the computer. The screen remains like this; Plan Premium Country Turkey Device (Windows 10)  

Mantisentil

Community Legend

822 Views

4 replies

0 likes

  • 822 Views
  • 4 replies
  • 0 likes

NO IMAGES -Album Artwork, Artist Image Gallery

Using the Spotify desktop app on my Windows PC. The now playing album are shows. However, none of the playlist images, none of the other (besides now playing) album artwork, and none of the artist info or artist image gallery are display. No images a...

Regular

Using the Spotify desktop app on my Windows PC.   The now playing album are shows.   However, none of the playlist images, none of the other (besides now playing) album artwork, and non...

DennyEMufc

Roadie

924 Views

1 replies

0 likes

  • 924 Views
  • 1 replies
  • 0 likes

Solved!! My Spotify account is broken?

Windows 10 My Question or Issue Sorry if I show you my screenshots in spanish, but I can`t use any function on my Spotify app in Windows, I can`t listening any kind of songs becuese the app does not play them, the issued started gradually, first I co...

Casual Listener

  Windows 10   My Question or Issue  Sorry if I show you my screenshots in spanish, but I can`t use any function on my Spotify app in Windows, I can`t listening any kind of songs b...

Maixxi

Regular

5736 Views

8 replies

0 likes

  • 5736 Views
  • 8 replies
  • 0 likes