Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Windows
Plan Premium Device PC / Android My Question or Issue This happened a few days ago. Normally when i clicked an Artist > Discography > Show All > And play a song, the next song was from the next album of the artist. Now, the next song is a random one ...
Casual Listener
9427 Views
95 replies
43 likes
Premium member, France, Windows 10 64 bits updated, Focusrite Audio solo usb external soundcard updated, Desktop app updated I talk with the customer service, we try to solve my problem and they told me that it should be an issue that I have to talk ...
Regular
826 Views
12 replies
1 likes
PlanPremiumCountryCanadaDeviceDesktop PC IntelOperating SystemWindows 11 My Question or IssueFollowed clean re-install instructions after getting black screen at startup. Installed the latest June 15 version from the Windows Store. Ran once without p...
Casual Listener
1979 Views
34 replies
2 likes
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic troubleshooting Restart the Spotify app as well as your PC. Make sure both the app and Windows are...
Basically, I logged to my computer just I normally do, and opened spotify. When I tried to play a song none of the songs are able to play, which one by one catches on to all my devices. The only thing that Spotify works on is my phone. But, when I pl...
Basically, I logged to my computer just I normally do, and opened spotify. When I tried to play a song none of the songs are able to play, which one by one catches on to all my devices. The only thin...
Casual Listener
1150 Views
5 replies
0 likes
PlanFreeCountryMéxico Operating SystemAndroid 5.1, Windows 10 My Question or IssueThe problem I have currently with Spotify is the following, trying to play some song, about 100%, I can only hear a 70%, the others simply do not play, things that is r...
Plan Free Country México Operating System Android 5.1, Windows 10 My Question or Issue The problem I have currently with Spotify is the following, trying to play some song, abo...
Casual Listener
578 Views
2 replies
0 likes
PlanPremiumCountry SlovakiaDeviceLenovo Yoga 520Operating SystemWindows 10 My Question or Issue I used to have Daily Mixes and I really enjoyed that feature. Actually, it was one the reasons why I prefered using Spotify to other services. I am curren...
Plan Premium Country Slovakia Device Lenovo Yoga 520 Operating System Windows 10 My Question or Issue I used to have Daily Mixes and I really enjoyed that feature...
Spotify Legend
1257 Views
5 replies
1 likes
PlanPremiumCountry United StatesDeviceHP EliteDesk Operating SystemWindows 7 or later My Question or Issue I am able to log into my webplayer on Google Chrome and play my music through my playlists just fine, but when I try to use the desktop app, wh...
Plan Premium Country United States Device HP EliteDesk Operating System Windows 7 or later My Question or Issue I am able to log into my webplayer on Google Chrome ...
Casual Listener
5107 Views
4 replies
0 likes
PlanPremiumCountry ItalyDevicePCOperating SystemWin10 My Question or Issue Since around early february, spotify has stopped working on my Desktop PC.Neither the app, nor the online (browser) version work.My account currently works normally both on my...
Plan Premium Country Italy Device PC Operating System Win10 My Question or Issue Since around early february, spotify has stopped working on my Desktop PC. Neither the a...
Community Legend
1380 Views
6 replies
0 likes
PlanFreeCountry Australia Operating SystemWindows 10 My Question or Issue Nothing on my desktop spotify will play, it shows blank when I play and it wont start playing. Everything on my phone will work fine (android) but on desktop nothing works I tr...
Plan Free Country Australia Operating System Windows 10 My Question or Issue Nothing on my desktop spotify will play, it shows blank when I play and it wont start p...
Community Legend
451 Views
1 replies
0 likes
PlanPremiumCountryUKDeviceComputerOperating SystemWindows 10Spotify VersionI am on latest version of Spotify as far as I am aware (given that I just re-installed 3 times) My Question or IssueI had a problem with Spotify starting on start up even when...
Plan Premium Country UK Device Computer Operating System Windows 10 Spotify Version I am on latest version of Spotify as far as I am aware (given that I just re-installed 3 times) M...
Newbie
7275 Views
8 replies
6 likes
PlanPremiumCountryThe NetherlandsDevicePCOperating SystemWindows 10 My Question or IssueSince last week I noticed that there are friends dissapearing in my friend feed.At first I were just a few but at this point there are only 5 left now.I've alread...
Plan Premium Country The Netherlands Device PC Operating System Windows 10 My Question or Issue Since last week I noticed that there are friends dissapearing in my friend fee...
Community Legend
1684 Views
1 replies
0 likes
I recently redownloaded Spotify for Windows. I had been using the web player since about early October of last year, when I switched due to issues I had been having with the PC app. I redownloaded it today, and found that all the albums+songs I have ...
I recently redownloaded Spotify for Windows. I had been using the web player since about early October of last year, when I switched due to issues I had been having with the PC app. I redownl...
Roadie
455 Views
1 replies
0 likes
PlanFreeCountry IndiaDeviceLenovo LaptopOperating System Windows 10 My Question or Issue The Made for you tab in the Web player and the client is empty and says "Keep listening to the music you love. Once we know what you love to listen to, Your Dail...
Plan Free Country India Device Lenovo Laptop Operating System Windows 10 My Question or Issue The Made for you tab in the Web player and the client is empty a...
Community Legend
1297 Views
1 replies
0 likes
DeviceDesktopOperating SystemWindows 10 My Question or IssueJust finished building my desktop today and Spotify Web Player does not load (loads a black screen) in both Microsoft Edge and Google Chrome. Tried the Spotify App on Windows 10 and it works...
Device Desktop Operating System Windows 10 My Question or Issue Just finished building my desktop today and Spotify Web Player does not load (loads a black screen) in both Microsoft Edge...
Newbie
1054 Views
1 replies
0 likes
Plan Country Device Operating SystemWindows 10 My Question or IssueUsing Open Spotify it prevents the screen from sleeping. Is there a way to change that behaviour?
Plan Country Device Operating System Windows 10 My Question or Issue Using Open Spotify it prevents the screen from sleeping. Is there a way to change that behav...
Casual Listener
4070 Views
2 replies
0 likes
PlanFreeCountryCzech Republic DevicePersonal ComputerOperating SystemWindows 7 My Question or IssueAfter last update my Spotify can't play some songs. Mostly songs of new artists what i didn't listened before. Everyhing what I've added to my playlist...
Plan Free Country Czech Republic Device Personal Computer Operating System Windows 7 My Question or Issue After last update my Spotify can't play some songs. Mostly songs of ...
Casual Listener
1313 Views
6 replies
3 likes
PlanFree/PremiumCountry DenmarkDevice(iPhone 6s)Operating System(Windows 10) My Question or Issue HiI've in the past week been unable to play any song on spotify on PC, however i can play all songs on my phone...I have tried a few things to fix it bu...
Plan Free/Premium Country Denmark Device (iPhone 6s) Operating System (Windows 10) My Question or Issue Hi I've in the past week been unable to play any song on spotify ...
Spotify Legend
2512 Views
5 replies
0 likes
I have already communicated with you on several occasions. By mistake, my artistic name appears as VideoBeta and is actually Video Beta. In fact, I already have music uploaded as Video Beta. I write to Spotofy and the only thing they do is answer me ...
I have already communicated with you on several occasions. By mistake, my artistic name appears as VideoBeta and is actually Video Beta. In fact, I already have music uploaded as Video Beta. I write ...
Spotify Legend
2931 Views
3 replies
0 likes
PlanPremiumCountry SingaporeDeviceCustom PC, Huawei P9+Operating SystemWindows 7 Ultimate x64, Android Oreo My Question or Issue Songs saved and added to playlists on Android are synced in individual playlists but not in the main "Songs" list in the ...
Plan Premium Country Singapore Device Custom PC, Huawei P9+ Operating System Windows 7 Ultimate x64, Android Oreo My Question or Issue Songs saved and added to playlists ...
Roadie
441 Views
1 replies
0 likes
PlanFreeCountry CanadaDevicePCOperating System Windows 10My Question or Issue Spotify won't play like 70% of songs I try to play, this is becoming a pain in the neck. See attatched file for what I see when i try to play unplayable songs. There are lo...
Plan Free Country Canada Device PC Operating System Windows 10 My Question or Issue Spotify won't play like 70% of songs I try to play, this is becoming a pain in the nec...
Gig Goer
412 Views
1 replies
0 likes
PlanFreeCountry USADeviceToshiba laptop, iPhone 7+Operating SystemWindows 10, iOS 12.1.4 My Question or Issue a few weeks ago, i noticed i was unable to play songs that i had never played before on spotify. it didn't matter if i was able to play them...
Plan Free Country USA Device Toshiba laptop, iPhone 7+ Operating System Windows 10, iOS 12.1.4 My Question or Issue a few weeks ago, i noticed i was unable to pla...
Community Legend
1007 Views
1 replies
0 likes
My Question or Issuewhen i try playing tracks on windows, both on Spotify web player and the downloaded app, it shows the progress bar moving but will not play sound. after another trial, it shows me "error: cannot play the current song." i've tried ...
My Question or Issue when i try playing tracks on windows, both on Spotify web player and the downloaded app, it shows the progress bar moving but will not play sound. after another trial, it shows ...
Community Legend
379 Views
1 replies
0 likes
all of the songs are greyed out when i click on them they do not play. none of my playlists load tried uninstall reinstall didnt work
all of the songs are greyed out when i click on them they do not play. none of my playlists load tried uninstall reinstall didnt work
Community Legend
473 Views
1 replies
0 likes
