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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2070 Views

0 replies

2 likes

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

150590 Views

83 replies

27 likes

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Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

138551 Views

294 replies

22 likes

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New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11282 Views

1 replies

6 likes

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  • 6 likes

Solved!! Songs starting at seemingly random times throughout each track within only one playlist

PlanPremiumDeviceWindows 10 PC and Xperia Z2Operating SystemWindows 10 and Anrdoid My Question or IssueI have just started following spotify's 'Enter The Jungle' playlist and everytime I click to skip the song, the next one does not start at the begi...

Regular

Plan Premium Device Windows 10 PC and Xperia Z2 Operating System Windows 10 and Anrdoid   My Question or Issue I have just started following spotify's 'Enter The Jungle' playlist and eve...

hayd2398

Regular

629 Views

2 replies

0 likes

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Solved!! Audio streaming through external soundcard

PlanPremiumCountry RomaniaDeviceAsus ROG G56jk upgraded to 8GB ram with 1tb HDD 7200 RPM and i7 4710HQ processorOperating System(Windows 10) My Question or IssueHello Spotify community. I have a big issue with my app. Usually it didn't happen so ofte...

Casual Listener

Plan Premium Country  Romania Device Asus ROG G56jk upgraded to 8GB ram with 1tb HDD 7200 RPM and i7 4710HQ processor Operating System (Windows 10)   My Question or Issue Hello ...

dki89

Newbie

6708 Views

5 replies

0 likes

streaming
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Superuser Contribution Add support for Google ChromeCast Audio?

I really can't believe I am still having to ask this question. The last 12 page thread on this full of people begging for a fix was marked as 'solved' (which it wasn't) and then locked for being old. Why is it I cannot cast audio from the Mac desktop...

Casual Listener

  I really can't believe I am still having to ask this question. The last 12 page thread on this full of people begging for a fix was marked as 'solved' (which it wasn't) and then locked for be...

RibMan

Casual Listener

2822 Views

7 replies

7 likes

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Solved!!Superuser Contribution Music comes from wrong speaker on desktop

In Windows 10, I use a headset wich my laptop sees as another speaker. Normally my Spotify would would go through my headset when i plugged it in but now it stopped doing that and it keeps going through my laptop's speakers. I can't find anything in ...

Casual Listener

  In Windows 10, I use a headset wich my laptop sees as another speaker. Normally my Spotify would would go through my headset when i plugged it in but now it stopped doing that and it keeps go...

MihailY

Moderator

6363 Views

4 replies

0 likes

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Spotify won't play songs I've added to a playlist from local files.

PlanPremiumCountry FinlandDevicePCOperating SystemWindows 10 My Question or IssueLike the title says. Spotify won't play the songs I add to playlist from my local files. The songs show up in the playlist and I can click play but it just says that spo...

Casual Listener

Plan Premium Country  Finland Device PC Operating System Windows 10   My Question or Issue Like the title says. Spotify won't play the songs I add to playlist from my local files....

OneByBoo

Roadie

2160 Views

3 replies

0 likes

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Desktop or Sonos disconnects because of other device??

I am now seriously frustrated with Spotify. I have been playing spotify daily, until the new update of not allowing several devices playing simultaneously. This would be perfectly fine, but the Spotify keeps disconnecting regardless of not playing on...

Newbie

I am now seriously frustrated with Spotify.  I have been playing spotify daily, until the new update of not allowing several devices playing simultaneously. This would be perfectly fine, but th...

698 Views

0 replies

0 likes

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Superuser Contribution Can't play Daft Punk content

PlanPremiumCountryThe NetherlandsDeviceComputerOperating SystemWindows 10 desktop My Question or IssueI've been experiencing this issue for a long duration of time, everytime i want to play songs by Daft Punk on my W10 desktop computer it says it can...

Casual Listener

Plan Premium Country The Netherlands Device Computer Operating System Windows 10 desktop   My Question or Issue I've been experiencing this issue for a long duration of time, everytime...

OscarDC

Moderator

1611 Views

5 replies

0 likes

Can't play songs
Daft punk
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Grey bar in full screen mode on windows

PlanPremiumCountry United StatesDeviceHP SpectreOperating SystemWindows 10 My Question or Issue When I am using spotify on my desktop in full screen mode, I have a grey bar at the top of the screen that I cannot get rid of. I searched up the issue an...

Newbie

Plan Premium Country  United States Device HP Spectre Operating System Windows 10   My Question or Issue  When I am using spotify on my desktop in full screen mode, I have a ...

Sebasty

Community Legend

1019 Views

1 replies

1 likes

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  • 1 replies
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Solved!! Spotify installer stopped working

PlanPremiumCountry Czech Republic Operating SystemWindows 8.1 My Question or Issue Hello, I have problem instaling spotify on my PC, whenever i open the spotify setup, it crashes and stops working. I tried to perform a clean uninstall but nothing wor...

Casual Listener

  Plan Premium Country  Czech Republic   Operating System Windows 8.1   My Question or Issue  Hello, I have problem instaling spotify on my PC, whenever i open the ...

Brunelicia

Community Legend

3307 Views

8 replies

0 likes

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Can't load find friends on any device

PlanPremiumCountry UKDeviceiPhone 6s and HP laptopOperating SystemiOS 10 Windows 10 My Question or IssueI'm having trouble using the find my friends tab on any system, my windows pc or my iphone. I can load it but whenever I click Find Friends, on my...

Casual Listener

  Plan Premium Country  UK Device iPhone 6s and HP laptop Operating System iOS 10 Windows 10   My Question or Issue I'm having trouble using the find my friends tab on any s...

Brunelicia

Community Legend

655 Views

3 replies

1 likes

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Explicit filter is broken on Desktop

The Desktop player has a bug in that if you have enabled explicit filter on a mobile device and are connected via Spotify Connect to a device with explicit filter enabled then the desktop will show an error that the track can't be played every time y...

Casual Listener

The Desktop player has a bug in that if you have enabled explicit filter on a mobile device and are connected via Spotify Connect to a device with explicit filter enabled then the desktop will show a...

HighLightning

Newbie

821 Views

2 replies

4 likes

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Shuffle and loop buttons missing on desktop app

PlanPremiumCountryUSA DevicePCOperating SystemWindows 10 My Question or Issue There are no shuffle and loop buttons for my playlists any more on the desktop app for Windows. Just a thumbs up/down. I use both of these options frequently while listenin...

Casual Listener

Plan Premium Country USA  Device PC Operating System Windows 10   My Question or Issue  There are no shuffle and loop buttons for my playlists any more on the desktop app for...

Loxer

Community Legend

483 Views

2 replies

0 likes

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Songs not syncing

PlanPremiumCountryAustralia DeviceiPhone SEOperating SystemWindows 10 Pro My Question or Issue When saving songs on my iPhone SE (On the latest iOS) songs do not sync accross at all. I have to log onto my PC at home and manually find all the songs I'...

Newbie

  Plan Premium Country Australia   Device iPhone SE Operating System Windows 10 Pro   My Question or Issue   When saving songs on my iPhone SE (On the latest iOS) son...

386 Views

0 replies

1 likes

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Same song on Queue

Hi, I use Spotify Premium on multiple devices, Windows, Mac, iPhone, Chromecast audio Speakers...Anyway, everytime I'm using the app for Windows and I play a playlist, or an album, or an artist (doesn't mind really) there's always this one song (Mone...

Newbie

Hi,   I use Spotify Premium on multiple devices, Windows, Mac, iPhone, Chromecast audio Speakers... Anyway, everytime I'm using the app for Windows and I play a playlist, or an album, or an a...

Sebasty

Community Legend

943 Views

1 replies

1 likes

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Spotify stops playing randomly on PC

PlanPremiumCountry UKDevicePCOperating SystemWin 10 My Question or IssueSpotify will play anything between 3-50 songs (varies every time) and will just stop playing audio but song keeps running, I am unable to pause or skip and it requires "End Task"...

Casual Listener

  Plan Premium Country  UK Device PC Operating System Win 10  My Question or Issue Spotify will play anything between 3-50 songs (varies every time) and will just stop playin...

mrambiguous

Casual Listener

42427 Views

6 replies

6 likes

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Musik spielt nicht mehr, springt nur noch durch

PlanPremiumCountryGermany Operating System(Windows 10) My Question or Issue Ich kann leider kaum bis gar kein Englisch. Seit dem letzten Windows 10 Update kann ich keine Musik mehr hören.Wie man in dem Video von mir sieht springen die Lieder nur noch...

Newbie

Plan Premium Country Germany  Operating System (Windows 10)   My Question or Issue  Ich kann leider kaum bis gar kein Englisch.   Seit dem letzten Windows 10 Update kann...

717 Views

0 replies

6 likes

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The library checkbox does not appear on songs when browsing artist page

PlanPremiumCountry BrazilOperating SystemWindows 10 My Question or IssueThe library checkbox does not appear on the songs when I browse the artist pages. This is not always the case but a big part of my library has this problem. It is quite annoying ...

Music Fan

Plan Premium Country  Brazil Operating System Windows 10   My Question or Issue The library checkbox does not appear on the songs when I browse the artist pages. This is not always ...

374 Views

0 replies

0 likes

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horrible and nonsensical "recommendations based on music I DON'T listen to"

Hi,I've been using Desktop Windows 10 free version to listen to music while at work from just a few weeks ago. I listen ONLY to either classical or jazz music... however, I keep receiving "recommendations" based on music I "supposedly" listen to, whi...

Regular

  Hi, I've been using Desktop Windows 10 free version to listen to music while at work from just a few weeks ago. I listen ONLY to either classical or jazz music... however, I keep receiving "...

434 Views

0 replies

1 likes

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Solved!!Superuser Contribution SpotifyInstaller has stopped working

PlanFreeCountry BrazilDeviceDesktopOperating SystemWindows 7 My Question or IssueWhen I open SpotifyInstaller.exe, nothing but a error appears saying "SpotifyInstaller has stopped working". I never had this problem before, but after the new update, I...

Visitor

Plan Free Country  Brazil Device Desktop Operating System Windows 7   My Question or Issue When I open SpotifyInstaller.exe, nothing but a error appears saying "SpotifyInstaller h...

Guido

Spotify Legend

2246 Views

11 replies

1 likes

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[Desktop] Volume fluctuating

My Question or IssueMy volume spikes and lowers randomly. I have tried every single fix I have found posted here. Turned off auto-enhancements, turned off normalizing volume, tried normalizing volume with the loud setting, uninstalling & reinstalling...

Newbie

My Question or Issue My volume spikes and lowers randomly. I have tried every single fix I have found posted here. Turned off auto-enhancements, turned off normalizing volume, tried n...

LlukKas

Composer

1596 Views

1 replies

1 likes

desktop volume
volume
Volume Control
volume normalization
  • 1596 Views
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