Hello.
For some time I have been having problems playing music in a desktop application. The problem was that the different songs did not play when they should. I have relogin again but this did not solve the problem. I've reinstalled the app, but it has further ruined the issue. Now the music is not played at all. Whatever I play, it does not work. The problem occurs in an application downloaded from the official Spotify website. I use Windows 10 and the premium version. There is no such problem on my iPhone. The attached screenshot shows what is happening.
Solved! Go to Solution.
Hello there @paj0nczek !
This a known bug with the desktop app and Spotify is investigating the issue. There is a workaround which seems to be working for some users. Can you try the following steps:
Hope that solves the issue! Let me know if you have further questions. There is also an open issue about this here where you can track it and vote for it so it catches more attention. I hope this will get fixed on Spotify's end soon.
Have a nice day 🙂
Hello there @paj0nczek !
This a known bug with the desktop app and Spotify is investigating the issue. There is a workaround which seems to be working for some users. Can you try the following steps:
Hope that solves the issue! Let me know if you have further questions. There is also an open issue about this here where you can track it and vote for it so it catches more attention. I hope this will get fixed on Spotify's end soon.
Have a nice day 🙂
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Env: prod