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[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 138940 Views
  • 0 replies
  • 26 likes
  • Mac
    Windows
  • 138940 Views
  • 0 replies
  • 26 likes

FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
  • 54868 Views
  • 0 replies
  • 33 likes
  • Windows
  • 54868 Views
  • 0 replies
  • 33 likes

Completely blank screen when trying to view spotify, which was previously working last week on same

Completely blank screen when trying to view spotify, which was previously working last week on same computer (windows) /wifi/browser (chrome).Have tried restarting laptop, refreshing, re-connecting to wifi...

  • Newbie
  • Completely blank screen when trying to view spotify, which was previously working last week on same computer (windows) /wifi/browser (chrome). Have tried restarting laptop, refreshing, re-connecti...
  • Loxer
  • Spotify Star
  • 124 Views
  • 1 replies
  • 0 likes
  • 124 Views
  • 1 replies
  • 0 likes

Superuser Contribution Random song starts playing if idle too long.

So on windows 10, premium plan. Sometimes if nothing is playing on spotify, just sitting idle, songs start out of nowhere. Weird stuff that has almost no listens, Today an artist called Baczek started playing, then one called Wyspa, then one called G...

  • Newbie
  •  So on windows 10, premium plan.   Sometimes if nothing is playing on spotify, just sitting idle, songs start out of nowhere. Weird stuff that has almost no listens, Today an artist calle...
  • Guido
  • Spotify Legend
  • 173 Views
  • 1 replies
  • 1 likes
  • 173 Views
  • 1 replies
  • 1 likes

Superuser Contribution Problems with the random algorithm

PlanPremiumCountry IsraelDeviceDesktopOperating SystemWindows 10TLDRFirst period of time after adding songs to a playlist they are not randomized properly on desktop.My Question or IssueI made a playlist of a band I like called Axxis. The band releas...

  • Newbie
  • Plan Premium Country  Israel Device Desktop Operating System Windows 10 TLDR First period of time after adding songs to a playlist they are not randomized properly on desktop. My Quest...
  • Guido
  • Spotify Legend
  • 172 Views
  • 1 replies
  • 0 likes
  • 172 Views
  • 1 replies
  • 0 likes

Superuser Contribution Help with premium for family

I invited 2 people to my Premium for Family account. They received the email... (Removed Screenshot)However, they cannot create their own accounts. When they click on Accept Invitation they are taken to the login screen. I have never had the ability ...

  • Newbie
  • I invited 2 people to my  Premium for Family account.  They received the email... (Removed Screenshot) However, they cannot create their own accounts.  When they click on Accept Inv...
  • Guido
  • Spotify Legend
  • 168 Views
  • 1 replies
  • 0 likes
  • 168 Views
  • 1 replies
  • 0 likes

Superuser Contribution While on Spotify Desktop, it is appearing on mobile status bar

Hello. So basically anytime I listen to music on Spotify, i get to see the song that is currently playing on desktop in the status bar of my mobile phone (as I have Spotify installed with the same account being logged in). I can remove it from the st...

  • Casual Listener
  •     Hello.   So basically anytime I listen to music on Spotify, i get to see the song that is currently playing on desktop in the status bar of my mobile phone (as I have Spotify i...
  • Guido
  • Spotify Legend
  • 212 Views
  • 1 replies
  • 0 likes
  • 212 Views
  • 1 replies
  • 0 likes

Solved!! How to change the title of a playlist

PlanFreeCountry The NetherlandsDeviceHPOperating SystemWindows 8.1 My Question or Issue Hi,I have looked all over the internet and I can't find a thing about how to change the title of a playlist. So that's why I posted this message here. Anyway does...

  • Casual Listener
  • Plan Free Country  The Netherlands Device HP Operating System Windows 8.1   My Question or Issue  Hi, I have looked all over the internet and I can't find a thing about how ...
  • raviligthart-nl
  • Casual Listener
  • 1121 Views
  • 2 replies
  • 0 likes
  • 1121 Views
  • 2 replies
  • 0 likes

Podcasts don't remember position (randomly)

From a couple of days I've noticed something bad about podcasts that I've didn't observe before. I listen to podcasts quite often. They are sometimes very long so I listen to them in few parts. And it was working perfectly. Podcasts were starting whe...

  • Regular
  • From a couple of days I've noticed something bad about podcasts that I've didn't observe before.   I listen to podcasts quite often. They are sometimes very long so I listen to them in few par...
  • Mchico
  • Newbie
  • 16657 Views
  • 27 replies
  • 72 likes
  • 16657 Views
  • 27 replies
  • 72 likes

Superuser Contribution Daily Mix is different from smartphone

DeviceWindows laptop and Android smartphoneMy Question or Issue My Daily Mix on laptop and smartphone are completely different. This is the case for some long time. Since android update

  • Casual Listener
  • Device Windows laptop and Android smartphone My Question or Issue  My Daily Mix on laptop and smartphone are completely different. This is the case for some long time. Since android update
  • Benjissimo
  • Casual Listener
  • 1668 Views
  • 6 replies
  • 6 likes
  • 1668 Views
  • 6 replies
  • 6 likes

More daily mixes on mobile than on desktop

On my windows 10 desktop, I can find only one daily mix called "Daily Mix 1." On my Android phone, I can see 3 daily mixes available.

  • Visitor
  • On my windows 10 desktop, I can find only one daily mix called "Daily Mix 1." On my Android phone, I can see 3 daily mixes available. 
  • Benjissimo
  • Casual Listener
  • 928 Views
  • 4 replies
  • 3 likes
  • 928 Views
  • 4 replies
  • 3 likes

Solved!! Add artist hyperlinks to a Spotify playlist?

Hey Spotify fam! Is it possible to add hyperlinks to a Spotify playlist? I want to credit the newwest artist added to my playlist each week.

  • Composer
  • Hey Spotify fam!   Is it possible to add hyperlinks to a Spotify playlist? I want to credit the newwest artist added to my playlist each week. 
  • keepbouncing
  • Composer
  • 434 Views
  • 4 replies
  • 0 likes
  • 434 Views
  • 4 replies
  • 0 likes

Spotify Premium in Win 10 using EMU 0404 DAC

I am considering Spotify Premium but am unsure if it can be configured for the following set-up: Windows 10 on an HP laptop (SSD) -> EMU 0404 USB DAC -> Cambridge Audio C500 Control Preamp -> Paradigm Active 40 powered speakers. I tried the free vers...

  • Regular
  • I am considering Spotify Premium but am unsure if it can be configured for the following set-up: Windows 10 on an HP laptop (SSD) -> EMU 0404 USB DAC -> Cambridge Audio C500 Control Preamp -&gt...
  • PhilH2
  • Regular
  • 427 Views
  • 4 replies
  • 0 likes
  • 427 Views
  • 4 replies
  • 0 likes

discover weekly wont update

PlanPremiumCountry israelDevicepc, iphone 7 plusOperating SystemWindows 10, ios 11 My Question or Issue so im using spotify for a week now, and the discover weekly playlist wont update. i've tried some solutions i saw online but none worked. suggesti...

  • Casual Listener
  •   Plan Premium Country  israel Device pc, iphone 7 plus Operating System Windows 10, ios 11   My Question or Issue  so im using spotify for a week now, and the discover...
  • mrwaffle00
  • Casual Listener
  • 142 Views
  • 1 replies
  • 0 likes
  • 142 Views
  • 1 replies
  • 0 likes

Search doesn't find all albums

PlanFreeCountry UKDeviceLaptop & iPhoneOperating SystemWindows 10 and IOS My Question or Issue Search in Web Player and App doesn't find all songs/albums.For example, a search for Marina Prior finds 3 or 4 albums in both Web Player and the App, but n...

  • Newbie
  • Plan Free Country  UK Device Laptop & iPhone Operating System Windows 10 and IOS   My Question or Issue  Search in Web Player and App doesn't find all songs/albums. For ...
  • Sebasty
  • Spotify Star
  • 146 Views
  • 1 replies
  • 0 likes
  • 146 Views
  • 1 replies
  • 0 likes

Solved!! Playing Songs from Sorted List - Wrong Song Plays

PlanPremiumCountry United StatesDeviceHP Laptop (15-060wm)Operating SystemWindows 10 64 Bit My Question or IssueAfter searching for a song, selecting "See All" songs to view a list of the results, and sorting by "Rank", the app doesn't play the song ...

Seach.png Sort.png Play.png
  • Newbie
  • Plan Premium Country  United States Device HP Laptop (15-060wm) Operating System Windows 10 64 Bit   My Question or Issue After searching for a song, selecting "See All" songs to ...
  • jsannn
  • Community Legend
  • 278 Views
  • 1 replies
  • 0 likes
  • 278 Views
  • 1 replies
  • 0 likes

Solved!! Cannot Prevent Spotify from Launching on Startup

PlanPremiumCountry USADeviceCustom pcOperating SystemWindows 10Spotify Version1.0.90.268.ga8a0ceb4 (Windows Store version) My Question or Issue I cannot prevent Spotify from launching on startup short of uninstalling it. Yes, I have set "Open Spotify...

  • Regular
  • Plan Premium Country  USA Device Custom pc Operating System Windows 10 Spotify Version 1.0.90.268.ga8a0ceb4 (Windows Store version)   My Question or Issue  I cannot prevent...
  • dyllandry
  • Regular
  • 934 Views
  • 3 replies
  • 0 likes
  • 934 Views
  • 3 replies
  • 0 likes

Solved!! how to post ideas

I cannot post ideas. I found some answers in others posts but they were unclear. I understand you need a certain rank to post ideas. But at what rank do I get the option to post ideas? I have the rank music fan.

  • Gig Goer
  • I cannot post ideas. I found some answers in others posts but they were unclear. I understand you need a certain rank to post ideas. But at what rank do I get the option to post ideas? I have the ran...
  • Meijer1973
  • Gig Goer
  • 588 Views
  • 2 replies
  • 0 likes
  • 588 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify App doesn't show my friends' activity but the same three people I've never heard of

PlanPremiumCountry GermanyDeviceAsus K55VM Operating SystemWindows 10 release 1803 My Question or Issue Every time I open Spotify, the app shows the same three people instead of my friends. I've never heard of these three people and I'm not subcribed...

  • Casual Listener
  • Plan Premium Country  Germany Device Asus K55VM  Operating System Windows 10 release 1803     My Question or Issue  Every time I open Spotify, the app shows the sa...
  • Katerina
  • Spotify Legend
  • 717 Views
  • 5 replies
  • 0 likes
  • 717 Views
  • 5 replies
  • 0 likes

Superuser Contribution Sorting by Popularity

Plan: FreeCountry: USADevice: DesktopOperating System: Windows 10 My Question or IssueWhy am I no longer able to sort by popularity?

  • Newbie
  • Plan: Free Country: USA Device: Desktop Operating System: Windows 10   My Question or Issue Why am I no longer able to sort by popularity?    
  • Peter
  • Spotify Legend
  • 241 Views
  • 2 replies
  • 0 likes
  • 241 Views
  • 2 replies
  • 0 likes

Superuser Contribution Sound jumps on Spotify Web Player in Internet Explorer

PlanPremiumCountryNorwayDeviceHP laptopOperating SystemWindows 10 Enterprise My Question or IssueI can't download the Spotify player on my work laptop so I listen to Spotify in the web browser Internet Explorer. When I listen to songs the volume some...

  • Casual Listener
  • Plan Premium Country Norway Device HP laptop Operating System Windows 10 Enterprise   My Question or Issue I can't download the Spotify player on my work laptop so I listen to Spotify ...
  • Katerina
  • Spotify Legend
  • 772 Views
  • 5 replies
  • 0 likes
  • 772 Views
  • 5 replies
  • 0 likes

Superuser Contribution Desktop does not see all my sonos speakers

My Windows 10 Spotify Desktop only sees one of my 3 Sonos speakers. The other two can be activated from the sonos App on my PC and also from spotify on my iPhone and iPad. The only software that does not show the two Sonos One is the Spotify Desktop ...

  • Casual Listener
  • My Windows 10 Spotify Desktop only sees one of my 3 Sonos speakers. The other two can be activated from the sonos App on my PC and also from spotify on my iPhone and iPad. The only software that does...
  • Katerina
  • Spotify Legend
  • 1818 Views
  • 3 replies
  • 0 likes
  • 1818 Views
  • 3 replies
  • 0 likes