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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

80216 Views

40 replies

68 likes

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Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

769577 Views

503 replies

64 likes

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Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

toddalex4

Casual Listener

16485 Views

17 replies

5 likes

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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2712 Views

0 replies

4 likes

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No like/dislike button in radio, no heart buttons anywhere

PlanPremiumCountryNLOperating SystemWindows 10Version1.1.1.348 My Question or Issue I used to have like/dislike buttons in my radio and heart/ban buttons in my other playlists such as Discover Weekly.Recently none of those options are available anymo...

Newbie

  Plan Premium Country NL Operating System Windows 10 Version 1.1.1.348   My Question or Issue   I used to have like/dislike buttons in my radio and heart/ban buttons in ...

Sebasty

Community Legend

544 Views

1 replies

1 likes

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  • 1 likes

Smirnoff advert broken

My Question or IssueThe advert for "Smirnoff Equalising Music" that's in the current rotation is broken, and sits there, not playing, until it times out after however long (5-10 minutes?). (This seems to happen fairly regularly, althoug the specifc a...

Music Fan

My Question or Issue The advert for "Smirnoff Equalising Music" that's in the current rotation is broken, and sits there, not playing, until it times out after however long (5-10 minutes?).   ...

bp64165285

Music Fan

486 Views

1 replies

0 likes

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"we can't play this until you allow this artist in the Spotify phone app."

PlanPremiumCountryUnited StatesDeviceAsus ROG and Pixel oneOperating SystemWindows 10 and Android 7.1 Nougat My Question or IssueEvery time I try to play mewithoutYou on a desktop I receive the notification "we can't play this until you allow this ar...

Newbie

Plan Premium Country United States Device Asus ROG and Pixel one Operating System Windows 10 and  Android 7.1 Nougat   My Question or Issue Every time I try to play mewithout...

Kirbyofdeath

Visitor

8166 Views

1 replies

0 likes

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Solved!! Additional filters.

PremiumCountry: Brasil. Any Device/Operating System I urge the addition filters ! such as: nationality, language, release date and musical style.

Regular

Premium Country: Brasil.   Any Device/Operating System   I urge the addition filters ! such as: nationality, language, release date and musical style.    

Daniel_Velloso

Regular

879 Views

2 replies

0 likes

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Solved!!Superuser Contribution Release Radar playlist stopped updating

PlanPremiumCountryPoland Devicemobile - Samsung S7 Edgedesktop - MSI laptopOperating Systemmobile - Android version 8.0.0desktop - Windows 10 My Question or IssueIn the last weeks my Release Radar playlist hasn't updated anymore - neither on my mobil...

Casual Listener

Plan Premium Country Poland   Device mobile - Samsung S7 Edge desktop - MSI laptop Operating System mobile - Android version 8.0.0 desktop - Windows 10   My Question or Issue I...

Meelah

Casual Listener

13092 Views

4 replies

0 likes

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Solved!! Spotify not working

Windows (PC)Windows 10 My spotify dosen't show my songs, or play any song i choose.I've tried to reinstall, and have tried the open.spotify.com (Dosen't works here too) What can the issue be?

Visitor

Windows (PC) Windows 10   My spotify dosen't show my songs, or play any song i choose. I've tried to reinstall, and have tried the open.spotify.com (Dosen't works here too)   What can...

Mantisentil

Community Legend

1169 Views

1 replies

0 likes

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Solved!! Can't play anything and playlists are gone

PlanFreeCountryUnited StatesDeviceWindows PCOperating Systemwindows 10 My Question or IssueRandomly a few days ago it stopped letting me play songs that weren't on my playlist, then after restarting my computer I can'y play anything anymore. I have t...

Visitor

Plan Free Country United States Device Windows PC Operating System windows 10   My Question or Issue Randomly a few days ago it stopped letting me play songs that weren't on my playlis...

Mantisentil

Community Legend

443 Views

1 replies

0 likes

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I've got spotify premium, why can't I contact support?

PlanPremiumCountryUKDeviceblahOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I pay for premium spotify yet all I can do is access this shitty community support - why no actual help?

Casual Listener

Plan Premium Country UK Device blah Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue   I pay for premium spotify yet all I can do is access th...

Mantisentil

Community Legend

354 Views

1 replies

0 likes

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Search is unable to find artist "um.." by name.

As far as I can tell, this affects all platforms. First off, yes, the artist's music is available. You can find it by searching for an album or song title (e.g. "Their are to kinds of people"). It seems like something in the name "um.." makes it unse...

Casual Listener

As far as I can tell, this affects all platforms.   First off, yes, the artist's music is available. You can find it by searching for an album or song title (e.g. "Their are to kinds of people...

347 Views

0 replies

0 likes

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All the music on spotify disappeared

All the music in all my playlist disappeared but only on my pc not my phone and when I try playing a song from an artist nothing happens.

Visitor

All the music in all my playlist disappeared but only on my pc not my phone and when I try playing a song from an artist nothing happens.  

OneByBoo

Roadie

346 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

[WRONG STATUS] favorite songs do not appear in artists page/albuns

Some favorite songs, don't appear "the check" on the artists pages for albums. Premium Any Device/Operating System Regards: Daniel Velloso.

Regular

Some favorite songs, don't appear "the check" on the artists pages for albums.   Premium    Any Device/Operating System   Regards: Daniel Velloso.  

356 Views

0 replies

0 likes

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Custom Album Art For Local Files Shows Up Black

PlanPremiumOperating SystemWindows 10 My Question or Issuewhen i add custom album art it just shows up black. It shows up in every other program I open it with except for spotify. I added the images with the mp3tag app

Visitor

Plan Premium Operating System Windows 10   My Question or Issue when i add custom album art it just shows up black. It shows up in every other program I open it with except for spotify. I ...

Bittencourt

Spotify Star

732 Views

1 replies

0 likes

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Solved!! I can't play any song

PlanFreeCountryArgentinaDevicePCOperating SystemWindows 10 My Question or IssueHi, since yesterday i couldn't play any song, and the playlists are "empty" but it's just not working for me, for my friends the playlists that I want to listen have songs...

Casual Listener

  Plan Free Country Argentina Device PC Operating System Windows 10   My Question or Issue Hi, since yesterday i couldn't play any song, and the playlists are "empty" but it's ju...

elusiveG

Casual Listener

2229 Views

8 replies

0 likes

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Solved!! Playlists & Songs not loading

Country USA Operating System Windows 10 My Question or IssueNeither songs or playlists load. When I select a playlist it claims there are no songs in the playlists, and before this issue, I would select a song and nothing would happen. To be more cle...

Newbie

    Country  USA   Operating System  Windows 10   My Question or Issue Neither songs or playlists load. When I select a playlist it claims there are no songs in...

Leaf-

Regular

10181 Views

2 replies

0 likes

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Discord Spotify Connection Problems

PlanPremiumCountryAustraliaDevicePCOperating SystemWindows 10 My Question or IssueAlright, so when connecting with friends I've had a problem where my friend skips to another song and the song pauses and stops. Some songs that are lengthy begin at od...

Casual Listener

Plan Premium Country Australia Device PC Operating System Windows 10   My Question or Issue Alright, so when connecting with friends I've had a problem where my friend skips to another...

Leaf-

Regular

1053 Views

1 replies

1 likes

Other
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Songs disappearing

Hi everyone,so all of my songs disappeared on the desktop version of spotify. Whether I go check my saved songs, artists or albums, it always shows up the "your ... will appear here. Go to your browse page etc." message. When I enter browse, spotify ...

Visitor

Hi everyone, so all of my songs disappeared on the desktop version of spotify. Whether I go check my saved songs, artists or albums, it always shows up the "your ... will appear here. Go to your bro...

Mantisentil

Community Legend

589 Views

1 replies

0 likes

  • 589 Views
  • 1 replies
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Garmin Va3M - Playlists will not sync

Trying to get support for Spotify on Garmin VA3M - Is this here? Realise this is in the wrong place but I cannot post anywhere else!!

Casual Listener

Trying to get support for Spotify on Garmin VA3M - Is this here?   Realise this is in the wrong place but I cannot post anywhere else!!

sce7dmas

Casual Listener

4897 Views

4 replies

1 likes

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  • 1 likes

bluetooth headphones problem.

PlanPremiumCountryCzech Republic Devicedell notebookOperating SystemWindows 10 My Question or IssueHi. my problem is, that if i stop song in spotify, my sound just disappear. I can't play anything else just spotify ( if the spotify is playing some so...

Casual Listener

  Plan Premium Country Czech Republic  Device dell notebook Operating System Windows 10   My Question or Issue Hi. my problem is, that if i stop song in spotify, my sound ju...

thasimo

Casual Listener

1150 Views

2 replies

2 likes

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  • 2 replies
  • 2 likes

Music Does not Appear + Wont Play Any Music on Any Web Players

PlanFreeCountry DeviceDesktopOperating SystemWindows 10 My Question or Issue : My music doesnt appear on spotify after I have reinstalled the program several times. I even tried playing other music and what not but none of them play. The music on web...

Casual Listener

Plan Free Country   Device Desktop Operating System Windows 10   My Question or Issue :  My music doesnt appear on spotify after I have reinstalled the program several times....

sponsor

Casual Listener

2057 Views

12 replies

5 likes

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  • 5 likes

[Troubleshooting] Windows won't sync new music from phone

Hello guys. For the past couple of months, I've been having some issues where at least once a week, I have to un-install and re-install Spotify on my Windows 10 Desktop. New music that I save to my library via my iPhone X won't get synced at least on...

Visitor

Hello guys. For the past couple of months, I've been having some issues where at least once a week, I have to un-install and re-install Spotify on my Windows 10 Desktop. New music that I save to my l...

342 Views

0 replies

0 likes

  • 342 Views
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  • 0 likes