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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

87009 Views

40 replies

68 likes

  • 87009 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

OscarDC

Moderator

814621 Views

505 replies

64 likes

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  • 505 replies
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Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

taoistmiao

Newbie

29219 Views

30 replies

7 likes

  • 29219 Views
  • 30 replies
  • 7 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3423 Views

0 replies

4 likes

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Superuser Contribution Spotify Concerts - "there was an error requesting data"

PlanFreeCountryUKDevicePCOperating SystemW10 My Question or IssueBrowse - Concerts does not load, giving the "error requesting data" error, every time. I have tried fresh install and reboot. Is it just that my library is too big to draw data from?

Newbie

Plan Free Country UK Device PC Operating System W10   My Question or Issue Browse - Concerts does not load, giving the "error requesting data" error, every time. I have tried fresh ins...

Jemi

Spotify Legend

462 Views

1 replies

0 likes

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Superuser Contribution Alternative to sorting saved songs by album?

Question for both Desktop and Android versions. So with new changes to Album/Liked song filtering my "Albums" section shrinked to about 20 entries that i saved a long time ago.Those saved albums now contain ALL songs from this album, including those ...

Regular

Question for both Desktop and Android versions.   So with new changes to Album/Liked song filtering my "Albums" section shrinked to about 20 entries that i saved a long time ago. Those saved ...

Jemi

Spotify Legend

650 Views

1 replies

0 likes

  • 650 Views
  • 1 replies
  • 0 likes

Can't drag tracks into or within a playlist

PlanUnlimitedCountryUSADeviceDesktop computer, 64-bitOperating SystemWindows 8.1 My Question or IssueI cannot drag songs into or within a playlist; I can only add songs by clicking on the three dots or right-clicking and choosing "add to playlist". A...

Casual Listener

Plan Unlimited Country USA Device Desktop computer, 64-bit Operating System Windows 8.1   My Question or Issue I cannot drag songs into or within a playlist; I can only add songs by cl...

Alvarthemagi

Regular

2811 Views

4 replies

2 likes

  • 2811 Views
  • 4 replies
  • 2 likes

Solved!! Spotify doesn't play, missing playlists, no device control

The title summerises the experience I have the past week, where out of nowhere I wasn't able to play any music. Then when I tried to do a clean reinstall of Spotify, I see that my playlists are 'completely empty', and I couldn't play any music from m...

Visitor

The title summerises the experience I have the past week, where out of nowhere I wasn't able to play any music. Then when I tried to do a clean reinstall of Spotify, I see that my playlists are 'comp...

Mantisentil

Community Legend

526 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Problems in my PC

PlanPremiumCountryMexicoDevicePCOperating System Windows 10 My Question or IssueA few hours ago I tried to play an artist, which was impossible, I thought that uninstalling and reinstalling the problem would be solved, but it turned out worse, all my...

Casual Listener

  Plan Premium Country Mexico Device PC Operating System  Windows 10   My Question or Issue A few hours ago I tried to play an artist, which was impossible, I thought that u...

Mantisentil

Community Legend

494 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

I though Spotify was a music streaming service

PlanPremiumCountryNot your f businessDeviceWindows 7 My Question or Issue Yo, I though spotify was a music streaming service. Then why the **bleep** does is store so**bleep**. I tried changing the path where spotify saves songs so I dont fill my SSD ...

Gig Goer

Plan Premium Country Not your f business Device Windows 7   My Question or Issue   Yo, I though spotify was a music streaming service. Then why the **bleep** does is store so**blee...

J-P1

Gig Goer

377 Views

1 replies

0 likes

  • 377 Views
  • 1 replies
  • 0 likes

No me deja ver a mis amigos

Hola, desde hace unos dias no puedo ver algunos de mis amigos. Solo aparece uno y los demas no aparecen. Alguna idea de que puede ser?.Aclaro que tengo Windows y la app actualizados.

Casual Listener

Hola, desde hace unos dias no puedo ver algunos de mis amigos. Solo aparece uno y los demas no aparecen. Alguna idea de que puede ser?. Aclaro que tengo Windows y la app actualizados.

755 Views

0 replies

2 likes

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  • 2 likes

Volume does not turn up or down

PlanPremiumCountrySpainDeviceHP PavilionOperating SystemWindows 10 My Question or IssueWhen I use the Windows buttons to turn the volume up or down, the volume doesn't change. That happens in any program as soon as I open Spotify. Spotify's own volum...

Newbie

Plan Premium Country Spain Device HP Pavilion Operating System Windows 10   My Question or Issue When I use the Windows buttons to turn the volume up or down, the volume doesn't change...

275 Views

0 replies

0 likes

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Superuser Contribution publicité

PlanFreeCountry canadaDevice Operating SWindows 10, la musique arrête et lorsque je veux la remettre ça me dit qu'elle va repartir après la pub ....mais il n'y a jamais de pub . Sur mon cell android tout est ok mais pas sur mon ordi

Newbie

Plan Free Country  canada Device   Operating S Windows 10,   la musique arrête et lorsque je veux la remettre ça me dit qu'elle va repartir après la pub ....mais il n'y a jama...

Jemi

Spotify Legend

544 Views

1 replies

0 likes

  • 544 Views
  • 1 replies
  • 0 likes

Superuser Contribution SPOTIFY BLACK SCREEN WINDOWS 7 ??

I TRIED ALL THE SOLUTIONS I FOUND ON THE COMMUNITY BUT IT DOSEN T WORKIDK WHY CAN U HELP ME GUYS??

Visitor

I TRIED ALL THE SOLUTIONS I FOUND ON THE COMMUNITY BUT IT DOSEN T WORK IDK WHY CAN U HELP ME GUYS??

Jemi

Spotify Legend

435 Views

1 replies

0 likes

  • 435 Views
  • 1 replies
  • 0 likes

Superuser Contribution Local Data PC to Phone

PlanPremiumCountryGERDeviceSamsung Galaxy s7///Pc win10My Question or IssueI have a question, i have some songs on my desktop and they are in the local data, i put them into a Playlist and i cant hear them on my Phone! im in the same WIFI and i let s...

Visitor

Plan Premium Country GER Device Samsung Galaxy s7///Pc win10 My Question or Issue I have a question, i have some songs on my desktop and they are in the local data, i put them into a Playlist ...

Jemi

Spotify Legend

478 Views

1 replies

0 likes

  • 478 Views
  • 1 replies
  • 0 likes

Superuser Contribution Volume level bug

PlanFreeCountryLithuaniaDevicemsi gl62m 7rex laptopOperating Systemwindows 10 My Question or IssueThe volume level is bugged. EIther maximum sound or mute only.

Visitor

Plan Free Country Lithuania Device msi gl62m 7rex laptop Operating System windows 10   My Question or Issue The volume level is bugged. EIther maximum sound or mute only.

Jemi

Spotify Legend

1012 Views

1 replies

0 likes

bug
chrome
volume
Windows
  • 1012 Views
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STILL doesn't allow explicit playback

Why have you guys STILL not addressed the bug that people have been reporting since 2017 where you cannot enable/disable explicit playback on desktop. I had it off on my phone now I cannot listen to certain tracks on the desktop and the desktop app h...

Regular

   Why have you guys STILL not addressed the bug that people have been reporting since 2017 where you cannot enable/disable explicit playback on desktop. I had it off on my phone now I can...

JoshWobbles

Regular

632 Views

2 replies

0 likes

bug
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Solved!!Superuser Contribution [Desktop] Oops, something went wrong

PlanFreeCountrySlovakiaOperating System(Windows 10) My Question or IssueProbably one hour ago when I turn on Spotify on Mozzilla I saw Oops, something went wrong error. Reload. I tried to find solution but I don't know if servers are only down or som...

Newbie

Plan Free Country Slovakia Operating System (Windows 10)   My Question or Issue Probably one hour ago when I turn on Spotify on Mozzilla I saw Oops, something went wrong error. Reload. ...

Jemi

Spotify Legend

2240 Views

1 replies

1 likes

  • 2240 Views
  • 1 replies
  • 1 likes

Solved!! Spotify wont work on Win10

I have problems with playing any song under Win 10. I am a Free User and have the following symptomps:Nothing happens if i click on any song. The progress bar doesent move and no exception message appears. (see attachment) I tried following: restarti...

Casual Listener

I have problems with playing any song under Win 10. I am a Free User and have the following symptomps: Nothing happens if i click on any song. The progress bar doesent move and no exception message ...

Mantisentil

Community Legend

1205 Views

3 replies

0 likes

  • 1205 Views
  • 3 replies
  • 0 likes

Spotify app doesn't launch when triggered with Bluetooth earphone "play" button

Mobile:Huawei Y6 Pro 2019 Earphone:Plantronics BackBeat GO 3 Operating SystemAndroid Pie My Question or Issue:When I'm connected with my Bluetooth earphone then click the "play" button in the earphone controller it doesn't start and play the Spotify ...

Casual Listener

Mobile: Huawei Y6 Pro 2019   Earphone: Plantronics BackBeat GO 3   Operating System Android Pie   My Question or Issue: When I'm connected with my Bluetooth earphone the...

Mantisentil

Community Legend

553 Views

1 replies

0 likes

  • 553 Views
  • 1 replies
  • 0 likes

Proxy Issues for version 1.1.0.237.g378f6f25

PlanFree and PremiumCountryAustraliaDeviceLaptops and Desktop PC's (Lenovo)Operating SystemWindows My Question or IssueI am for the life of me cannot connect through the proxy on our domain for our users that would like to use spotify for Marketing E...

Visitor

Plan Free and Premium Country Australia Device Laptops and Desktop PC's (Lenovo) Operating System Windows   My Question or Issue I am for the life of me cannot connect through the prox...

429 Views

0 replies

0 likes

proxy
  • 429 Views
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My entire spotify has been a mess

PlanPremiumCountryUSADeviceDesktop, Samsung Galaxy S8+Operating SystemWindows 10, Android Oreo My Question or IssueSo, I have a list of problems I've been having lately. The main one is whenever I start up Spotify on my desktop, it says that I have n...

Visitor

Plan Premium Country USA Device Desktop, Samsung Galaxy S8+ Operating System Windows 10, Android Oreo   My Question or Issue So, I have a list of problems I've been having lately. The ...

379 Views

0 replies

0 likes

  • 379 Views
  • 0 replies
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Sistema de recomendação do Spotfy

O Spotfy Recomenda minhas musicas a partir do que eu escuto, ou do que eu salvo na bilbioteca ? Porque é chato vem aquela pessoa indesejada na sua casa e coloca uns estilos de musica nada haver do seu. Ainda não recebi nenhuma recomendação que não se...

Regular

O Spotfy Recomenda minhas musicas a partir do que eu escuto, ou do que eu salvo na bilbioteca ? Porque é chato vem aquela pessoa indesejada na sua casa e coloca uns estilos de musica nada haver do se...

Brunelicia

Community Legend

2317 Views

1 replies

1 likes

  • 2317 Views
  • 1 replies
  • 1 likes

Both me and my friend have stopped seeing each other in friend activity.

PlanPremium CountryNew Zealand Operating SystemWindows 10 My Question or IssueWe have both seen that we're not in each others friend activity even though we both follow each other. I have done all that I can find about the friend activity not working...

Regular

    Plan Premium   Country New Zealand   Operating System Windows 10   My Question or Issue We have both seen that we're not in each others friend activity even t...

michellesjiang

Casual Listener

630 Views

2 replies

0 likes

  • 630 Views
  • 2 replies
  • 0 likes