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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

84025 Views

40 replies

68 likes

  • 84025 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

OscarDC

Moderator

796726 Views

505 replies

64 likes

  • 796726 Views
  • 505 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

moep99

Newbie

24182 Views

25 replies

7 likes

  • 24182 Views
  • 25 replies
  • 7 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3072 Views

0 replies

4 likes

  • 3072 Views
  • 0 replies
  • 4 likes

Find Friends stuck loading

PlanPremiumCountry United StatesDeviceDell / Surface BookOperating SystemWindows 10 My Question or IssueI don't know if I've ever been able to use the "see what your friends are playing" or "find friends" feature on Spotify. I click find friends and ...

Regular

Plan Premium Country  United States Device Dell / Surface Book Operating System Windows 10   My Question or Issue I don't know if I've ever been able to use the "see what your fri...

ajacobmiller

Casual Listener

5715 Views

20 replies

17 likes

Friend Activity
Friend Feed
Friends
unresolved
  • 5715 Views
  • 20 replies
  • 17 likes

Solved!!Superuser Contribution 'Go to Playlist radio' not showing up anymore

Hi 'Go to Playlist radio' not showing up. Did it get remove overnight? Premium, Desktop PC with Windows 10

Casual Listener

   Hi  'Go to Playlist radio' not showing up. Did it get remove overnight?   Premium, Desktop PC with Windows 10    

Peter

Spotify Legend

15965 Views

27 replies

7 likes

Playlists
Radio
  • 15965 Views
  • 27 replies
  • 7 likes

Ma musique ne se lance pas.

Bonjour,J'ai un problème sur mon PC sous window 10, Spotify bug et ne lance pas de musique. j'ai aussi toutes les playliste de spotify qui sont "vide". Quand j'essaye de lancer une chanson, il ne veux pas. Je n'ai pas l'image de l'album, ni le minuta...

Casual Listener

Bonjour, J'ai un problème sur mon PC sous window 10, Spotify bug et ne lance pas de musique. j'ai aussi toutes les playliste de spotify qui sont "vide". Quand j'essaye de lancer une chanson, il ne v...

Dodolecoco

Casual Listener

8192 Views

2 replies

1 likes

  • 8192 Views
  • 2 replies
  • 1 likes

Superuser Contribution Spotify Concerts - "there was an error requesting data"

PlanFreeCountryUKDevicePCOperating SystemW10 My Question or IssueBrowse - Concerts does not load, giving the "error requesting data" error, every time. I have tried fresh install and reboot. Is it just that my library is too big to draw data from?

Newbie

Plan Free Country UK Device PC Operating System W10   My Question or Issue Browse - Concerts does not load, giving the "error requesting data" error, every time. I have tried fresh ins...

Jemi

Spotify Legend

454 Views

1 replies

0 likes

  • 454 Views
  • 1 replies
  • 0 likes

Superuser Contribution Alternative to sorting saved songs by album?

Question for both Desktop and Android versions. So with new changes to Album/Liked song filtering my "Albums" section shrinked to about 20 entries that i saved a long time ago.Those saved albums now contain ALL songs from this album, including those ...

Regular

Question for both Desktop and Android versions.   So with new changes to Album/Liked song filtering my "Albums" section shrinked to about 20 entries that i saved a long time ago. Those saved ...

Jemi

Spotify Legend

635 Views

1 replies

0 likes

  • 635 Views
  • 1 replies
  • 0 likes

Can't drag tracks into or within a playlist

PlanUnlimitedCountryUSADeviceDesktop computer, 64-bitOperating SystemWindows 8.1 My Question or IssueI cannot drag songs into or within a playlist; I can only add songs by clicking on the three dots or right-clicking and choosing "add to playlist". A...

Casual Listener

Plan Unlimited Country USA Device Desktop computer, 64-bit Operating System Windows 8.1   My Question or Issue I cannot drag songs into or within a playlist; I can only add songs by cl...

Alvarthemagi

Regular

2777 Views

4 replies

2 likes

  • 2777 Views
  • 4 replies
  • 2 likes

Solved!! Spotify doesn't play, missing playlists, no device control

The title summerises the experience I have the past week, where out of nowhere I wasn't able to play any music. Then when I tried to do a clean reinstall of Spotify, I see that my playlists are 'completely empty', and I couldn't play any music from m...

Visitor

The title summerises the experience I have the past week, where out of nowhere I wasn't able to play any music. Then when I tried to do a clean reinstall of Spotify, I see that my playlists are 'comp...

Mantisentil

Community Legend

515 Views

1 replies

0 likes

  • 515 Views
  • 1 replies
  • 0 likes

Superuser Contribution Problems in my PC

PlanPremiumCountryMexicoDevicePCOperating System Windows 10 My Question or IssueA few hours ago I tried to play an artist, which was impossible, I thought that uninstalling and reinstalling the problem would be solved, but it turned out worse, all my...

Casual Listener

  Plan Premium Country Mexico Device PC Operating System  Windows 10   My Question or Issue A few hours ago I tried to play an artist, which was impossible, I thought that u...

Mantisentil

Community Legend

489 Views

1 replies

0 likes

  • 489 Views
  • 1 replies
  • 0 likes

I though Spotify was a music streaming service

PlanPremiumCountryNot your f businessDeviceWindows 7 My Question or Issue Yo, I though spotify was a music streaming service. Then why the **bleep** does is store so**bleep**. I tried changing the path where spotify saves songs so I dont fill my SSD ...

Gig Goer

Plan Premium Country Not your f business Device Windows 7   My Question or Issue   Yo, I though spotify was a music streaming service. Then why the **bleep** does is store so**blee...

J-P1

Gig Goer

372 Views

1 replies

0 likes

  • 372 Views
  • 1 replies
  • 0 likes

No me deja ver a mis amigos

Hola, desde hace unos dias no puedo ver algunos de mis amigos. Solo aparece uno y los demas no aparecen. Alguna idea de que puede ser?.Aclaro que tengo Windows y la app actualizados.

Casual Listener

Hola, desde hace unos dias no puedo ver algunos de mis amigos. Solo aparece uno y los demas no aparecen. Alguna idea de que puede ser?. Aclaro que tengo Windows y la app actualizados.

749 Views

0 replies

2 likes

  • 749 Views
  • 0 replies
  • 2 likes

Volume does not turn up or down

PlanPremiumCountrySpainDeviceHP PavilionOperating SystemWindows 10 My Question or IssueWhen I use the Windows buttons to turn the volume up or down, the volume doesn't change. That happens in any program as soon as I open Spotify. Spotify's own volum...

Newbie

Plan Premium Country Spain Device HP Pavilion Operating System Windows 10   My Question or Issue When I use the Windows buttons to turn the volume up or down, the volume doesn't change...

270 Views

0 replies

0 likes

  • 270 Views
  • 0 replies
  • 0 likes

Superuser Contribution publicité

PlanFreeCountry canadaDevice Operating SWindows 10, la musique arrête et lorsque je veux la remettre ça me dit qu'elle va repartir après la pub ....mais il n'y a jamais de pub . Sur mon cell android tout est ok mais pas sur mon ordi

Newbie

Plan Free Country  canada Device   Operating S Windows 10,   la musique arrête et lorsque je veux la remettre ça me dit qu'elle va repartir après la pub ....mais il n'y a jama...

Jemi

Spotify Legend

536 Views

1 replies

0 likes

  • 536 Views
  • 1 replies
  • 0 likes

Superuser Contribution SPOTIFY BLACK SCREEN WINDOWS 7 ??

I TRIED ALL THE SOLUTIONS I FOUND ON THE COMMUNITY BUT IT DOSEN T WORKIDK WHY CAN U HELP ME GUYS??

Visitor

I TRIED ALL THE SOLUTIONS I FOUND ON THE COMMUNITY BUT IT DOSEN T WORK IDK WHY CAN U HELP ME GUYS??

Jemi

Spotify Legend

426 Views

1 replies

0 likes

  • 426 Views
  • 1 replies
  • 0 likes

Superuser Contribution Local Data PC to Phone

PlanPremiumCountryGERDeviceSamsung Galaxy s7///Pc win10My Question or IssueI have a question, i have some songs on my desktop and they are in the local data, i put them into a Playlist and i cant hear them on my Phone! im in the same WIFI and i let s...

Visitor

Plan Premium Country GER Device Samsung Galaxy s7///Pc win10 My Question or Issue I have a question, i have some songs on my desktop and they are in the local data, i put them into a Playlist ...

Jemi

Spotify Legend

466 Views

1 replies

0 likes

  • 466 Views
  • 1 replies
  • 0 likes

Superuser Contribution Volume level bug

PlanFreeCountryLithuaniaDevicemsi gl62m 7rex laptopOperating Systemwindows 10 My Question or IssueThe volume level is bugged. EIther maximum sound or mute only.

Visitor

Plan Free Country Lithuania Device msi gl62m 7rex laptop Operating System windows 10   My Question or Issue The volume level is bugged. EIther maximum sound or mute only.

Jemi

Spotify Legend

997 Views

1 replies

0 likes

bug
chrome
volume
Windows
  • 997 Views
  • 1 replies
  • 0 likes

STILL doesn't allow explicit playback

Why have you guys STILL not addressed the bug that people have been reporting since 2017 where you cannot enable/disable explicit playback on desktop. I had it off on my phone now I cannot listen to certain tracks on the desktop and the desktop app h...

Regular

   Why have you guys STILL not addressed the bug that people have been reporting since 2017 where you cannot enable/disable explicit playback on desktop. I had it off on my phone now I can...

JoshWobbles

Regular

616 Views

2 replies

0 likes

bug
  • 616 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution [Desktop] Oops, something went wrong

PlanFreeCountrySlovakiaOperating System(Windows 10) My Question or IssueProbably one hour ago when I turn on Spotify on Mozzilla I saw Oops, something went wrong error. Reload. I tried to find solution but I don't know if servers are only down or som...

Newbie

Plan Free Country Slovakia Operating System (Windows 10)   My Question or Issue Probably one hour ago when I turn on Spotify on Mozzilla I saw Oops, something went wrong error. Reload. ...

Jemi

Spotify Legend

2226 Views

1 replies

1 likes

  • 2226 Views
  • 1 replies
  • 1 likes

Solved!! Spotify wont work on Win10

I have problems with playing any song under Win 10. I am a Free User and have the following symptomps:Nothing happens if i click on any song. The progress bar doesent move and no exception message appears. (see attachment) I tried following: restarti...

Casual Listener

I have problems with playing any song under Win 10. I am a Free User and have the following symptomps: Nothing happens if i click on any song. The progress bar doesent move and no exception message ...

Mantisentil

Community Legend

1188 Views

3 replies

0 likes

  • 1188 Views
  • 3 replies
  • 0 likes

Spotify app doesn't launch when triggered with Bluetooth earphone "play" button

Mobile:Huawei Y6 Pro 2019 Earphone:Plantronics BackBeat GO 3 Operating SystemAndroid Pie My Question or Issue:When I'm connected with my Bluetooth earphone then click the "play" button in the earphone controller it doesn't start and play the Spotify ...

Casual Listener

Mobile: Huawei Y6 Pro 2019   Earphone: Plantronics BackBeat GO 3   Operating System Android Pie   My Question or Issue: When I'm connected with my Bluetooth earphone the...

Mantisentil

Community Legend

540 Views

1 replies

0 likes

  • 540 Views
  • 1 replies
  • 0 likes

Proxy Issues for version 1.1.0.237.g378f6f25

PlanFree and PremiumCountryAustraliaDeviceLaptops and Desktop PC's (Lenovo)Operating SystemWindows My Question or IssueI am for the life of me cannot connect through the proxy on our domain for our users that would like to use spotify for Marketing E...

Visitor

Plan Free and Premium Country Australia Device Laptops and Desktop PC's (Lenovo) Operating System Windows   My Question or Issue I am for the life of me cannot connect through the prox...

423 Views

0 replies

0 likes

proxy
  • 423 Views
  • 0 replies
  • 0 likes