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[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
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  • Mac
    Windows
  • 139278 Views
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FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
  • 54974 Views
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  • Windows
  • 54974 Views
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Not able to change playlist cover

PlanPremiumCountry ItalyDevicePCOperating SystemLatest Windows 10 with october update My Question or Issue I'm not able to change the cover of one of my playlists. No errors from spotify, the green bar fills correctly, but as soon as I switch view an...

  • Casual Listener
  • Plan Premium Country  Italy Device PC Operating System Latest Windows 10 with october update   My Question or Issue  I'm not able to change the cover of one of my playlists. ...
  • LostMermaid
  • Newbie
  • 159 Views
  • 1 replies
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  • 159 Views
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Pause-Taste funktioniert nicht mehr

PlanPremiumCountryGermanyOperating SystemWindows 10 My Question or Issue Ich habe seit drei Tagen folgendes Problem: Immer wenn ich die Pause-Taste drücke, pausiert die Musik für ungefähr vier Sekunden - dann spielt sie einfach weiter. Um die Musik z...

  • Newbie
  • Plan Premium Country Germany Operating System Windows 10   My Question or Issue  Ich habe seit drei Tagen folgendes Problem: Immer wenn ich die Pause-Taste drücke, pausiert die Musi...
  • Maxim
  • Spotify Star
  • 3181 Views
  • 1 replies
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  • 3181 Views
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Solved!! How do I copy downloaded albums & playlists from PC to SD card

PlanPremiumCountry UKDevices - PCOther DevicesiPhone 6, iPad 2Operating SystemWindows 10 My Question or Issue I am a premium Spofify user, accessing music on the iPad, iPhone and PC (Windows 10). I would like to copy the albums and playlists to an SD...

  • Casual Listener
  •   Plan Premium Country  UK Devices - PC Other Devices iPhone 6, iPad 2 Operating System Windows 10   My Question or Issue   I am a premium Spofify user, accessing mus...
  • Dave1919
  • Casual Listener
  • 592 Views
  • 3 replies
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  • 592 Views
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Superuser Contribution Syncing local files from phone back to PC

Hello community, I just have a little question. So I had tons of custom files I uploaded to spotify (I'm on the premium subscription btw), but I uploaded them to playlists and synced them to my phone so I can play them when I'm not home. However I re...

  • Newbie
  • Hello community, I just have a little question. So I had tons of custom files I uploaded to spotify (I'm on the premium subscription btw), but I uploaded them to playlists and synced them to my pho...
  • Peter
  • Spotify Legend
  • 265 Views
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  • 265 Views
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Superuser Contribution Daily Mix changing

PlanPremium My Question or IssueMy daily mixes (both on iPhone and Windows desktop) change when I am listening to them. I find I like the first 10/15 songs and go back to listen to them 30 minutes later (without closing the app) and that daily mix ha...

  • Newbie
  • Plan Premium  My Question or Issue My daily mixes (both on iPhone and Windows desktop) change when I am listening to them. I find I like the first 10/15 songs and go back to listen to them 30...
  • Peter
  • Spotify Legend
  • 1510 Views
  • 1 replies
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  • 1510 Views
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Superuser Contribution Spotify can't play this right now. If you have the files you can import it.

PlanFreeCountry U.S.A.DeviceLenovo PCOperating SystemWindows 10 My Question or Issue I keep getting the Spotify Can't play this now error, but only with certain songs. I use my favorites as a playlist, and it is unable to play any songs by Hollywood ...

  • Regular
  • Plan Free Country  U.S.A. Device Lenovo PC Operating System Windows 10   My Question or Issue  I keep getting the Spotify Can't play this now error, but only with certain son...
  • Peter
  • Spotify Legend
  • 192 Views
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  • 192 Views
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Superuser Contribution New Releases

PlanPremiumCountrySouth Africa DeviceAny/AllOperating SystemAny/All My Question or IssueHi there I know about the "new releases for you" section in the discover tab, and that all your songs appear in release radar when they don't appear in the "new r...

  • Newbie
  •   Plan Premium Country South Africa  Device Any/All Operating System Any/All   My Question or Issue Hi there   I know about the "new releases for you" section in the ...
  • Peter
  • Spotify Legend
  • 305 Views
  • 1 replies
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  • 305 Views
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Superuser Contribution How do I show album covers for local files?

PlanFree/PremiumCountry New ZealandDeviceDesktopOperating SystemWindows 10 My Question or Issue How do I apply album art cover to local files?

  • Regular
  • Plan Free/Premium Country  New Zealand Device Desktop Operating System Windows 10   My Question or Issue  How do I apply album art cover to local files?
  • Peter
  • Spotify Legend
  • 1642 Views
  • 1 replies
  • 0 likes
  • 1642 Views
  • 1 replies
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Superuser Contribution De downloadknop voor muziek werkt niet op mijn windows laptop.

PlanFree/Premium Ik heb spotify premium.Country NederlandDeviceASUS L402WOperating System(iOS 10, Android Oreo, Windows 10,etc.) Ik heb windows 10.My Question or Issue Ik probeer nu al een tijdje om op mijn nieuwe laptop muziek van mijn afspeellijste...

  • Visitor
  • Plan Free/Premium  Ik heb spotify premium. Country  Nederland Device ASUS L402W Operating System (iOS 10, Android Oreo, Windows 10,etc.)  Ik heb windows 10. My Question ...
  • Peter
  • Spotify Legend
  • 278 Views
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  • 278 Views
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Superuser Contribution is there any tag information available related to the different playlists? accessible?

looking for a manner to sort playlists (links) with most complete available tag information available on Spotify. Using an Excel table, filter and then play my choice by clicking the playlist link in this Excel sheet. thanks

  • Casual Listener
  • looking for a manner to sort playlists (links) with most complete available tag information available on Spotify. Using an Excel table, filter and then play my choice by clicking the playlist link in...
  • Peter
  • Spotify Legend
  • 220 Views
  • 1 replies
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  • 220 Views
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Superuser Contribution I'm hearing and seeing foreign language Ads

PlanFree/PremiumCountry AustraliaDeviceLenovo Yoga 510Operating SystemWindows 10My Question or Issue I'm hearing and seeing foreign language ads and I don't know what to do to fix it either (I have uninstalled and reinstalled). Could you please help ...

  • Newbie
  • Plan Free/Premium Country  Australia Device Lenovo Yoga 510 Operating System Windows 10 My Question or Issue  I'm hearing and seeing foreign language ads and I don't know what to d...
  • Peter
  • Spotify Legend
  • 215 Views
  • 1 replies
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  • 215 Views
  • 1 replies
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Superuser Contribution Greyed out songs in playlist

When I view a playlist I created with 240 songs on a windows desktop, it now has many songs greyed out (seemingly randomly). When I click on the song, it comes up with "Spotify can't play this right now. If you have the file on your computer you can ...

  • Newbie
  •     When I view a playlist I created with 240 songs on a windows desktop, it now has many songs greyed out (seemingly randomly). When I click on the song, it comes up with "Spotify can't ...
  • Peter
  • Spotify Legend
  • 295 Views
  • 1 replies
  • 0 likes
  • 295 Views
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Superuser Contribution "spotify can't play this right now" Message on every song, won't play anything.

PlanPremiumCountry USADeviceDesktopOperating SystemWindows 10 My Question or Issue No songs are playing, about to cancel service

  • Newbie
  • Plan Premium Country  USA Device Desktop Operating System Windows 10  My Question or Issue   No songs are playing, about to cancel service   
  • Peter
  • Spotify Legend
  • 592 Views
  • 1 replies
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  • 592 Views
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Solved!!Superuser Contribution Spotify plays by itself after being paused

Windows 10 and Free plan. On my headphones, Sennheiser HD 660 S, whenever I pause Spotify, it would unpause itself or just play by itself after ~10-15 seconds. It only does this on these headphones, I don't know if it is Spotify not working with it o...

  • Newbie
  • Windows 10 and Free plan.   On my headphones, Sennheiser HD 660 S, whenever I pause Spotify, it would unpause itself or just play by itself after ~10-15 seconds. It only does this on these hea...
  • Peter
  • Spotify Legend
  • 4201 Views
  • 1 replies
  • 1 likes
  • 4201 Views
  • 1 replies
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Superuser Contribution Spotify not playing any songs want to import all songs

PlanPremiumCountry EnglandDevicePCOperating SystemWindows 10 My Question or Issue When ever i try to play anything that isnt downloaded or anything downloaded im asked to import it, it was playing fine a few minutes ago

  • Newbie
  • Plan Premium Country  England Device PC Operating System Windows 10   My Question or Issue  When ever i try to play anything that isnt downloaded or anything downloaded im as...
  • Peter
  • Spotify Legend
  • 173 Views
  • 1 replies
  • 0 likes
  • 173 Views
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Connect won't let me play in browser

PlanFreeCountry USADeviceWindows Desktop (work) and Google home mini (home) My Question or IssueStarted spotify at work and the music never came on. I check the volume and see it says I'm playing to my "bedroom speaker". Call my wife and sure enough,...

  • Newbie
  • Plan Free Country  USA Device Windows Desktop (work) and Google home mini (home)     My Question or Issue Started spotify at work and the music never came on.  I che...
  • Mr_Smith
  • Casual Listener
  • 153 Views
  • 1 replies
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  • 153 Views
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Change offline songs folder bug

PlanPremiumCountry France DeviceDesktop computerOperating SystemWindows 10 October 2018 update My Question or IssueI am using the Windows store version of Spotify. Right after I installed Spotify and logged, I went to advanced settings to change the ...

  • Newbie
  • Plan Premium Country  France   Device Desktop computer Operating System Windows 10 October 2018 update   My Question or Issue I am using the Windows store version of Spotify...
  • 255 Views
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  • bug
    Windows 10 October update
  • 255 Views
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Superuser Contribution Unstable Windows Desktop Connection to Amazon Alexa devices

Picking up from the last post (in June) for this forum topic - playback using Spotify Connect is still randomly stopping when connected to Amazon Alexa devices like Dot and Echo and has been doing so since (at least) the beginning of 2017. During pla...

  • Roadie
  • Picking up from the last post (in June) for this forum topic - playback using Spotify Connect is still randomly stopping when connected to Amazon Alexa devices like Dot and Echo and has been doi...
  • Radian
  • Roadie
  • 489 Views
  • 4 replies
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  • 489 Views
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Superuser Contribution Queue resets after restarting spotify

Almost every time I restart spotify or my computer, the queue resets to something from a while ago. It can be a queue from earlier that day, but I've had it reset to the same queue for like a week straight (starting with the exact same song every tim...

  • Regular
  • Almost every time I restart spotify or my computer, the queue resets to something from a while ago. It can be a queue from earlier that day, but I've had it reset to the same queue for like a week st...
  • Perpetualis
  • Newbie
  • 4302 Views
  • 14 replies
  • 14 likes
  • 4302 Views
  • 14 replies
  • 14 likes

Superuser Contribution date for added songs is ahead

I recently made a new playlist and all of the songs added apear as if they've been added "in 63 years". I'm not sure why it's showing this, but it could be due to the fact that my laptop's time/date settings got all crazy earlier and i had to set it ...

in 63 years.JPG
  • Newbie
  •     I recently made a new playlist and all of the songs added apear as if they've been added "in 63 years". I'm not sure why it's showing this, but it could be due to the fact that my lap...
  • Guido
  • Spotify Legend
  • 199 Views
  • 1 replies
  • 0 likes
  • 199 Views
  • 1 replies
  • 0 likes