Help Wizard

Step 1


Song won't play

Song won't play




Unites States 


(Andrioid G Moto 6, HP)

Operating System

(windows 10)


My Question or Issue

I was listening to Andy Black and I noticed one of his songs was skipped over and I can't play it. It seems greyed out but I turned off the explicit settings but it still won't play. I cant even share the link for the song but its called "They don't need to understand"

1 Reply

Hey @Devynthecat 


If the song appears greyed out, then it's likely just currently unavailable for some reason.


You can try if you can listen to that song in the web player. If it's a yes, you should reinstall the client to freshen things up; if not, then it's simply unavailable. 🙂


Hope this helps, have a nice day!

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