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Desktop (Windows)

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[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 139214 Views
  • 0 replies
  • 26 likes
  • Mac
    Windows
  • 139214 Views
  • 0 replies
  • 26 likes

FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
  • 54942 Views
  • 0 replies
  • 33 likes
  • Windows
  • 54942 Views
  • 0 replies
  • 33 likes

Superuser Contribution Music skips to the next song after 45 - 90 secs on multiple devices

Free planUK based but currently in IndiaWindows laptop using Internet Explorer 10 running Spotify App 1.0.91.183.g259b84fa and iPad Pro ios 11 running latest version of Spotify. My Question or IssueOn both devices the music skips after a random amoun...

  • Newbie
  • Free plan UK based but currently in India Windows laptop using Internet Explorer 10 running Spotify App 1.0.91.183.g259b84fa and iPad Pro ios 11 running latest version of Spotify.     ...
  • Peter
  • Spotify Legend
  • 189 Views
  • 1 replies
  • 0 likes
  • 189 Views
  • 1 replies
  • 0 likes

Superuser Contribution Student discount -3 months at 99c

My Question or Issue:Prior varifying my student discount, it was showing i will receive 99c for first 3 months on student packhage, then CAD4.99 per month.after student status verification, i donot see it. I have been taken to payment and has been ch...

  • Newbie
  • My Question or Issue: Prior varifying my student discount, it was showing i will receive 99c for first 3 months on student packhage, then CAD4.99 per month. after student status verification, i d...
  • Peter
  • Spotify Legend
  • 232 Views
  • 2 replies
  • 0 likes
  • 232 Views
  • 2 replies
  • 0 likes

Superuser Contribution Offline Music randomly deleting.

PlanPremiumCountry Australia/New ZealandDeviceLaptopOperating SystemWindows 10 My Question or Issue All of my offline music has deleted itself maybe 5 times now in the past 3 weeks.Does anyone else have this problem? I've already removed all offline ...

  • Newbie
  •   Plan Premium Country  Australia/New Zealand Device Laptop Operating System Windows 10   My Question or Issue   All of my offline music has deleted itself maybe 5 tim...
  • Peter
  • Spotify Legend
  • 144 Views
  • 1 replies
  • 0 likes
  • 144 Views
  • 1 replies
  • 0 likes

'Open Spotify Automatically' Setting Don't Work

PlanPremiumCountryUSA DeviceDesktop computerOperating SystemWindows 10 My Question or Issue When I start up my computer, I am always greeted by Spotify and a few select programs that are enabled in startup. Spotify is not one of those, but it opens a...

  • Regular
  • Plan Premium Country USA    Device Desktop computer Operating System Windows 10   My Question or Issue  When I start up my computer, I am always greeted by Spotify and ...
  • Shirauk
  • Regular
  • 650 Views
  • 2 replies
  • 3 likes
  • 650 Views
  • 2 replies
  • 3 likes

Superuser Contribution I can't uninstall Spotify on Windows 7

PlanPremiumOperating SystemWindwos 7My Question or IssueI can not uninstall Spotify on Windows 7 i dont know why but the crashes program when i try to uninstall it from all ways, via Control Panel or the Command line, I dont know what to do... Also i...

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  • Casual Listener
  • Plan Premium Operating System Windwos 7 My Question or Issue I can not uninstall Spotify on Windows 7 i dont know why but the crashes program when i try to uninstall it from all ways, via Contro...
  • Peter
  • Spotify Legend
  • 816 Views
  • 3 replies
  • 0 likes
  • 816 Views
  • 3 replies
  • 0 likes

Superuser Contribution "Spotify Can't play this right now If you have the file you can import it."

PlanFamilyCountryScotland DevicePCOperating SystemWindows 10 My Question or IssueI am playing U2 songs of experience delux edition and its skipping most files with this error. Anyone know how to sort it ?

  • Casual Listener
  • Plan Family Country Scotland   Device PC Operating System Windows 10   My Question or Issue I am playing U2 songs of experience delux edition and its skipping most files with thi...
  • Peter
  • Spotify Legend
  • 553 Views
  • 3 replies
  • 0 likes
  • 553 Views
  • 3 replies
  • 0 likes

Not able to change playlist cover

PlanPremiumCountry ItalyDevicePCOperating SystemLatest Windows 10 with october update My Question or Issue I'm not able to change the cover of one of my playlists. No errors from spotify, the green bar fills correctly, but as soon as I switch view an...

  • Casual Listener
  • Plan Premium Country  Italy Device PC Operating System Latest Windows 10 with october update   My Question or Issue  I'm not able to change the cover of one of my playlists. ...
  • LostMermaid
  • Newbie
  • 159 Views
  • 1 replies
  • 1 likes
  • 159 Views
  • 1 replies
  • 1 likes

Pause-Taste funktioniert nicht mehr

PlanPremiumCountryGermanyOperating SystemWindows 10 My Question or Issue Ich habe seit drei Tagen folgendes Problem: Immer wenn ich die Pause-Taste drücke, pausiert die Musik für ungefähr vier Sekunden - dann spielt sie einfach weiter. Um die Musik z...

  • Newbie
  • Plan Premium Country Germany Operating System Windows 10   My Question or Issue  Ich habe seit drei Tagen folgendes Problem: Immer wenn ich die Pause-Taste drücke, pausiert die Musi...
  • Maxim
  • Spotify Star
  • 3180 Views
  • 1 replies
  • 0 likes
  • 3180 Views
  • 1 replies
  • 0 likes

Solved!! How do I copy downloaded albums & playlists from PC to SD card

PlanPremiumCountry UKDevices - PCOther DevicesiPhone 6, iPad 2Operating SystemWindows 10 My Question or Issue I am a premium Spofify user, accessing music on the iPad, iPhone and PC (Windows 10). I would like to copy the albums and playlists to an SD...

  • Casual Listener
  •   Plan Premium Country  UK Devices - PC Other Devices iPhone 6, iPad 2 Operating System Windows 10   My Question or Issue   I am a premium Spofify user, accessing mus...
  • Dave1919
  • Casual Listener
  • 592 Views
  • 3 replies
  • 0 likes
  • 592 Views
  • 3 replies
  • 0 likes

Superuser Contribution Syncing local files from phone back to PC

Hello community, I just have a little question. So I had tons of custom files I uploaded to spotify (I'm on the premium subscription btw), but I uploaded them to playlists and synced them to my phone so I can play them when I'm not home. However I re...

  • Newbie
  • Hello community, I just have a little question. So I had tons of custom files I uploaded to spotify (I'm on the premium subscription btw), but I uploaded them to playlists and synced them to my pho...
  • Peter
  • Spotify Legend
  • 264 Views
  • 1 replies
  • 0 likes
  • 264 Views
  • 1 replies
  • 0 likes

Superuser Contribution Daily Mix changing

PlanPremium My Question or IssueMy daily mixes (both on iPhone and Windows desktop) change when I am listening to them. I find I like the first 10/15 songs and go back to listen to them 30 minutes later (without closing the app) and that daily mix ha...

  • Newbie
  • Plan Premium  My Question or Issue My daily mixes (both on iPhone and Windows desktop) change when I am listening to them. I find I like the first 10/15 songs and go back to listen to them 30...
  • Peter
  • Spotify Legend
  • 1510 Views
  • 1 replies
  • 0 likes
  • 1510 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify can't play this right now. If you have the files you can import it.

PlanFreeCountry U.S.A.DeviceLenovo PCOperating SystemWindows 10 My Question or Issue I keep getting the Spotify Can't play this now error, but only with certain songs. I use my favorites as a playlist, and it is unable to play any songs by Hollywood ...

  • Regular
  • Plan Free Country  U.S.A. Device Lenovo PC Operating System Windows 10   My Question or Issue  I keep getting the Spotify Can't play this now error, but only with certain son...
  • Peter
  • Spotify Legend
  • 192 Views
  • 1 replies
  • 0 likes
  • 192 Views
  • 1 replies
  • 0 likes

Superuser Contribution New Releases

PlanPremiumCountrySouth Africa DeviceAny/AllOperating SystemAny/All My Question or IssueHi there I know about the "new releases for you" section in the discover tab, and that all your songs appear in release radar when they don't appear in the "new r...

  • Newbie
  •   Plan Premium Country South Africa  Device Any/All Operating System Any/All   My Question or Issue Hi there   I know about the "new releases for you" section in the ...
  • Peter
  • Spotify Legend
  • 299 Views
  • 1 replies
  • 0 likes
  • 299 Views
  • 1 replies
  • 0 likes

Superuser Contribution How do I show album covers for local files?

PlanFree/PremiumCountry New ZealandDeviceDesktopOperating SystemWindows 10 My Question or Issue How do I apply album art cover to local files?

  • Regular
  • Plan Free/Premium Country  New Zealand Device Desktop Operating System Windows 10   My Question or Issue  How do I apply album art cover to local files?
  • Peter
  • Spotify Legend
  • 1641 Views
  • 1 replies
  • 0 likes
  • 1641 Views
  • 1 replies
  • 0 likes

Superuser Contribution De downloadknop voor muziek werkt niet op mijn windows laptop.

PlanFree/Premium Ik heb spotify premium.Country NederlandDeviceASUS L402WOperating System(iOS 10, Android Oreo, Windows 10,etc.) Ik heb windows 10.My Question or Issue Ik probeer nu al een tijdje om op mijn nieuwe laptop muziek van mijn afspeellijste...

  • Visitor
  • Plan Free/Premium  Ik heb spotify premium. Country  Nederland Device ASUS L402W Operating System (iOS 10, Android Oreo, Windows 10,etc.)  Ik heb windows 10. My Question ...
  • Peter
  • Spotify Legend
  • 278 Views
  • 1 replies
  • 0 likes
  • 278 Views
  • 1 replies
  • 0 likes

Superuser Contribution is there any tag information available related to the different playlists? accessible?

looking for a manner to sort playlists (links) with most complete available tag information available on Spotify. Using an Excel table, filter and then play my choice by clicking the playlist link in this Excel sheet. thanks

  • Casual Listener
  • looking for a manner to sort playlists (links) with most complete available tag information available on Spotify. Using an Excel table, filter and then play my choice by clicking the playlist link in...
  • Peter
  • Spotify Legend
  • 219 Views
  • 1 replies
  • 0 likes
  • 219 Views
  • 1 replies
  • 0 likes

Superuser Contribution I'm hearing and seeing foreign language Ads

PlanFree/PremiumCountry AustraliaDeviceLenovo Yoga 510Operating SystemWindows 10My Question or Issue I'm hearing and seeing foreign language ads and I don't know what to do to fix it either (I have uninstalled and reinstalled). Could you please help ...

  • Newbie
  • Plan Free/Premium Country  Australia Device Lenovo Yoga 510 Operating System Windows 10 My Question or Issue  I'm hearing and seeing foreign language ads and I don't know what to d...
  • Peter
  • Spotify Legend
  • 214 Views
  • 1 replies
  • 0 likes
  • 214 Views
  • 1 replies
  • 0 likes

Superuser Contribution Greyed out songs in playlist

When I view a playlist I created with 240 songs on a windows desktop, it now has many songs greyed out (seemingly randomly). When I click on the song, it comes up with "Spotify can't play this right now. If you have the file on your computer you can ...

  • Newbie
  •     When I view a playlist I created with 240 songs on a windows desktop, it now has many songs greyed out (seemingly randomly). When I click on the song, it comes up with "Spotify can't ...
  • Peter
  • Spotify Legend
  • 293 Views
  • 1 replies
  • 0 likes
  • 293 Views
  • 1 replies
  • 0 likes

Superuser Contribution "spotify can't play this right now" Message on every song, won't play anything.

PlanPremiumCountry USADeviceDesktopOperating SystemWindows 10 My Question or Issue No songs are playing, about to cancel service

  • Newbie
  • Plan Premium Country  USA Device Desktop Operating System Windows 10  My Question or Issue   No songs are playing, about to cancel service   
  • Peter
  • Spotify Legend
  • 592 Views
  • 1 replies
  • 0 likes
  • 592 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Spotify plays by itself after being paused

Windows 10 and Free plan. On my headphones, Sennheiser HD 660 S, whenever I pause Spotify, it would unpause itself or just play by itself after ~10-15 seconds. It only does this on these headphones, I don't know if it is Spotify not working with it o...

  • Newbie
  • Windows 10 and Free plan.   On my headphones, Sennheiser HD 660 S, whenever I pause Spotify, it would unpause itself or just play by itself after ~10-15 seconds. It only does this on these hea...
  • Peter
  • Spotify Legend
  • 4192 Views
  • 1 replies
  • 1 likes
  • 4192 Views
  • 1 replies
  • 1 likes