Help - Desktop Windows

Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:38:28 PM
Monday
songcat1
Casual Listener
100595 Views
82 replies
27 likes

100595 Views
82 replies
27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

MattSuda
Spotify Star
2023-06-26 8:42:18 AM
2025-04-07 12:28:40 AM
whatintheworldisthis
Visitor
106840 Views
291 replies
22 likes

106840 Views
291 replies
22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:08:45 PM
2023-04-29 10:41:16 PM
MattSuda
Spotify Star
7899 Views
1 replies
6 likes

7899 Views
1 replies
6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

Goodman
Spotify Legend
2013-09-17 11:47:47 AM
148418 Views
0 replies
26 likes
Mac
Windows

148418 Views
0 replies
26 likes

Solved!! [Desktop] PC not playing, everything else does.

PlanPremiumCountry ItalyDevicePCOperating SystemWin10 My Question or Issue Since around early february, spotify has stopped working on my Desktop PC.Neither the app, nor the online (browser) version work.My account currently works normally both on my...

_Oxy
Casual Listener
Plan Premium Country Italy Device PC Operating System Win10 My Question or Issue Since around early february, spotify has stopped working on my Desktop PC. Neither the a...
2019-03-06 6:19:13 PM
2019-03-07 12:27:45 PM
Loxer
Community Legend
823 Views
6 replies
0 likes

823 Views
6 replies
0 likes

Nothing on Desktop will play

PlanFreeCountry Australia Operating SystemWindows 10 My Question or Issue Nothing on my desktop spotify will play, it shows blank when I play and it wont start playing. Everything on my phone will work fine (android) but on desktop nothing works I tr...

Chunners
Newbie
Plan Free Country Australia Operating System Windows 10 My Question or Issue Nothing on my desktop spotify will play, it shows blank when I play and it wont start p...
2019-03-07 9:59:55 AM
2019-03-07 12:27:24 PM
Loxer
Community Legend
287 Views
1 replies
0 likes

287 Views
1 replies
0 likes

No songs are available on Spotify

PlanPremiumCountryUKDeviceComputerOperating SystemWindows 10Spotify VersionI am on latest version of Spotify as far as I am aware (given that I just re-installed 3 times) My Question or IssueI had a problem with Spotify starting on start up even when...

doodlepoo96
Casual Listener
Plan Premium Country UK Device Computer Operating System Windows 10 Spotify Version I am on latest version of Spotify as far as I am aware (given that I just re-installed 3 times) M...
2019-02-15 3:24:37 PM
2019-03-07 11:08:49 AM
blcklght1212
Newbie
5571 Views
8 replies
6 likes

5571 Views
8 replies
6 likes

My friends are dissapearing from my friend feed

PlanPremiumCountryThe NetherlandsDevicePCOperating SystemWindows 10 My Question or IssueSince last week I noticed that there are friends dissapearing in my friend feed.At first I were just a few but at this point there are only 5 left now.I've alread...

KendallAnten
Newbie
Plan Premium Country The Netherlands Device PC Operating System Windows 10 My Question or Issue Since last week I noticed that there are friends dissapearing in my friend fee...
2019-03-07 8:17:07 AM
2019-03-07 8:24:12 AM
Mantisentil
Community Legend
1530 Views
1 replies
0 likes
Dissapearing
Friend Feed
Friends

1530 Views
1 replies
0 likes

Albums Not Syncing from Android to Windows

I recently redownloaded Spotify for Windows. I had been using the web player since about early October of last year, when I switched due to issues I had been having with the PC app. I redownloaded it today, and found that all the albums+songs I have ...

ooopha
Newbie
I recently redownloaded Spotify for Windows. I had been using the web player since about early October of last year, when I switched due to issues I had been having with the PC app. I redownl...
2019-03-03 9:06:28 PM
2019-03-07 7:22:45 AM
OneByBoo
Roadie
337 Views
1 replies
0 likes

337 Views
1 replies
0 likes

Made For You is empty in the desktop version

PlanFreeCountry IndiaDeviceLenovo LaptopOperating System Windows 10 My Question or Issue The Made for you tab in the Web player and the client is empty and says "Keep listening to the music you love. Once we know what you love to listen to, Your Dail...

Tbk1
Newbie
Plan Free Country India Device Lenovo Laptop Operating System Windows 10 My Question or Issue The Made for you tab in the Web player and the client is empty a...
2019-03-06 9:27:10 AM
2019-03-07 3:11:55 AM
A_Musicophile
Community Legend
1154 Views
1 replies
0 likes

1154 Views
1 replies
0 likes

Black Screen on Spotify Web Player Web Player

DeviceDesktopOperating SystemWindows 10 My Question or IssueJust finished building my desktop today and Spotify Web Player does not load (loads a black screen) in both Microsoft Edge and Google Chrome. Tried the Spotify App on Windows 10 and it works...

mizumi
Newbie
Device Desktop Operating System Windows 10 My Question or Issue Just finished building my desktop today and Spotify Web Player does not load (loads a black screen) in both Microsoft Edge...
2019-02-17 2:49:57 PM
2019-03-06 9:01:42 PM
LucasVanzin
Newbie
799 Views
1 replies
0 likes

799 Views
1 replies
0 likes

Spotify doesn't prevent screen from sleeping in the webapp

Plan Country Device Operating SystemWindows 10 My Question or IssueUsing Open Spotify it prevents the screen from sleeping. Is there a way to change that behaviour?

klappis
Casual Listener
Plan Country Device Operating System Windows 10 My Question or Issue Using Open Spotify it prevents the screen from sleeping. Is there a way to change that behav...
2019-03-06 3:55:13 PM
2019-03-06 8:58:23 PM
klappis
Casual Listener
3725 Views
2 replies
0 likes

3725 Views
2 replies
0 likes

Spotify can't play some songs after the last update

PlanFreeCountryCzech Republic DevicePersonal ComputerOperating SystemWindows 7 My Question or IssueAfter last update my Spotify can't play some songs. Mostly songs of new artists what i didn't listened before. Everyhing what I've added to my playlist...

corroder5
Casual Listener
Plan Free Country Czech Republic Device Personal Computer Operating System Windows 7 My Question or Issue After last update my Spotify can't play some songs. Mostly songs of ...
2019-03-05 8:35:22 PM
2019-03-06 5:26:31 PM
corroder5
Casual Listener
842 Views
6 replies
3 likes

842 Views
6 replies
3 likes

Solved!!Superuser Contribution "Spotify can't play this right now, if you have the file on your computer you can impot it

PlanFree/PremiumCountry DenmarkDevice(iPhone 6s)Operating System(Windows 10) My Question or Issue HiI've in the past week been unable to play any song on spotify on PC, however i can play all songs on my phone...I have tried a few things to fix it bu...

Lass9555
Newbie
Plan Free/Premium Country Denmark Device (iPhone 6s) Operating System (Windows 10) My Question or Issue Hi I've in the past week been unable to play any song on spotify ...
2019-02-19 1:48:09 AM
2019-03-06 4:22:53 PM
Jemi
Spotify Legend
1603 Views
5 replies
0 likes

1603 Views
5 replies
0 likes

Superuser Contribution Artist name is Wrong

I have already communicated with you on several occasions. By mistake, my artistic name appears as VideoBeta and is actually Video Beta. In fact, I already have music uploaded as Video Beta. I write to Spotofy and the only thing they do is answer me ...

VideoBeta
Casual Listener
I have already communicated with you on several occasions. By mistake, my artistic name appears as VideoBeta and is actually Video Beta. In fact, I already have music uploaded as Video Beta. I write ...
2019-02-26 10:03:53 PM
2019-03-06 4:14:10 PM
Katerina
Spotify Legend
2590 Views
3 replies
0 likes
Error 412

2590 Views
3 replies
0 likes

Playlists synced but "Songs" not synced

PlanPremiumCountry SingaporeDeviceCustom PC, Huawei P9+Operating SystemWindows 7 Ultimate x64, Android Oreo My Question or Issue Songs saved and added to playlists on Android are synced in individual playlists but not in the main "Songs" list in the ...

nicky9499
Newbie
Plan Premium Country Singapore Device Custom PC, Huawei P9+ Operating System Windows 7 Ultimate x64, Android Oreo My Question or Issue Songs saved and added to playlists ...
2019-03-06 3:13:58 PM
2019-03-06 3:37:20 PM
OneByBoo
Roadie
317 Views
1 replies
0 likes

317 Views
1 replies
0 likes

Lots of songs won't play!

PlanFreeCountry CanadaDevicePCOperating System Windows 10My Question or Issue Spotify won't play like 70% of songs I try to play, this is becoming a pain in the neck. See attatched file for what I see when i try to play unplayable songs. There are lo...

LiamM42
Newbie
Plan Free Country Canada Device PC Operating System Windows 10 My Question or Issue Spotify won't play like 70% of songs I try to play, this is becoming a pain in the nec...
2019-03-06 6:28:23 AM
2019-03-06 7:13:32 AM
AcousticGrover
Gig Goer
265 Views
1 replies
0 likes

265 Views
1 replies
0 likes

Desktop Spotify basically broken

PlanFreeCountry USADeviceToshiba laptop, iPhone 7+Operating SystemWindows 10, iOS 12.1.4 My Question or Issue a few weeks ago, i noticed i was unable to play songs that i had never played before on spotify. it didn't matter if i was able to play them...

bruhhbecks
Newbie
Plan Free Country USA Device Toshiba laptop, iPhone 7+ Operating System Windows 10, iOS 12.1.4 My Question or Issue a few weeks ago, i noticed i was unable to pla...
2019-03-06 5:15:10 AM
2019-03-06 6:36:08 AM
Mantisentil
Community Legend
851 Views
1 replies
0 likes

851 Views
1 replies
0 likes

no sound during playback

My Question or Issuewhen i try playing tracks on windows, both on Spotify web player and the downloaded app, it shows the progress bar moving but will not play sound. after another trial, it shows me "error: cannot play the current song." i've tried ...

harshikaM
Newbie
My Question or Issue when i try playing tracks on windows, both on Spotify web player and the downloaded app, it shows the progress bar moving but will not play sound. after another trial, it shows ...
2019-03-06 2:06:23 AM
2019-03-06 4:17:37 AM
A_Musicophile
Community Legend
236 Views
1 replies
0 likes

236 Views
1 replies
0 likes

nothing works

all of the songs are greyed out when i click on them they do not play. none of my playlists load tried uninstall reinstall didnt work

jasunfoley
Newbie
all of the songs are greyed out when i click on them they do not play. none of my playlists load tried uninstall reinstall didnt work
2019-03-06 3:40:18 AM
2019-03-06 4:14:00 AM
A_Musicophile
Community Legend
330 Views
1 replies
0 likes

330 Views
1 replies
0 likes

Solved!! Spotify Desktop Overlay

PlanPremiumCountry USADeviceComputerOperating SystemWindows 10 My Question or IssueI recently installed a new SSD and installed windows 10 on it, and when I installed spotify, the desktop overlay disappeared, and I have no option to turn it back on. ...

timmappa
Casual Listener
Plan Premium Country USA Device Computer Operating System Windows 10 My Question or Issue I recently installed a new SSD and installed windows 10 on it, and when I installed sp...
2019-03-05 2:35:11 AM
2019-03-06 3:47:17 AM
timmappa
Casual Listener
2664 Views
2 replies
0 likes
Desktop overlay
Windows 10

2664 Views
2 replies
0 likes

Search function - not working on my Microsoft windows phone - rest of functions working

PlanPremiumCountryUnited Kingdom DeviceMicrosoft Windows phoneOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Baywatch99
Newbie
Plan Premium Country United Kingdom Device Microsoft Windows phone Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
2019-03-06 1:01:09 AM
256 Views
0 replies
0 likes

256 Views
0 replies
0 likes

Spotify on Windows dosn't work

Operating SystemWindows 10 My Question or IssueA few days ago I have problems with the app, it does not play some songs and I have uninstalled and installed it and it is still the same, now the empty playlists appear, but in the cellphone I can play ...

caro0599
Newbie
Operating System Windows 10 My Question or Issue A few days ago I have problems with the app, it does not play some songs and I have uninstalled and installed it and it is still the ...
2019-03-05 12:23:54 AM
2019-03-05 12:47:28 AM
Bittencourt
Spotify Star
322 Views
1 replies
0 likes

322 Views
1 replies
0 likes

Desktop Bug

PlanPremiumCountryUnited States DeviceSelf-Built DesktopOperating SystemWindows 10 My Question or IssueWhen i use my keyboard (Next song) button the songs overlap and when i pause the song, a song is still playing through Spotify. The only way i can ...

Zytrod
Newbie
Plan Premium Country United States Device Self-Built Desktop Operating System Windows 10 My Question or Issue When i use my keyboard (Next song) button the songs overlap and ...
2019-03-05 9:48:39 PM
2019-03-05 9:53:54 PM
Bittencourt
Spotify Star
406 Views
1 replies
0 likes
bug

406 Views
1 replies
0 likes

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