Announcements

Help Wizard

Step 1

NEXT STEP

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2158 Views

0 replies

4 likes

  • 2158 Views
  • 0 replies
  • 4 likes

Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

151725 Views

83 replies

27 likes

  • 151725 Views
  • 83 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

140094 Views

294 replies

22 likes

  • 140094 Views
  • 294 replies
  • 22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11337 Views

1 replies

6 likes

  • 11337 Views
  • 1 replies
  • 6 likes

[DESKTOP / PC] Artist Radio like/dislike gone.

PlanPremiumCountryNorwayDevicePCOperating SystemWindows 7 My Question or Issue So recently Spotify's Radio based songs lost its most important features for me: the like/dislike to keep or remove songs on your chosen artist radio.The application now l...

Casual Listener

Plan Premium Country Norway Device PC Operating System Windows 7   My Question or Issue   So recently Spotify's Radio based songs lost its most important features for me: the lik...

388 Views

0 replies

8 likes

  • 388 Views
  • 0 replies
  • 8 likes

Spotify can't play this right now. If you have the file on your computer you can import it

PlanFreeCountryPanama DeviceAspire es1-571 signature editionOperating SystemWindows 10My Question or Issue There are some songs that I can't play and the message above appears, the songs are from different artists and different albums (kanashii uresh...

Casual Listener

Plan Free Country Panama  Device Aspire es1-571 signature edition Operating System Windows 10 My Question or Issue  There are some songs that I can't play and the message above app...

Sebasneitor

Casual Listener

253 Views

1 replies

0 likes

  • 253 Views
  • 1 replies
  • 0 likes

Spotify Startup Song

PlanPremiumCountry NetherlandsDevicePCOperating SystemWindows 10My Question or IssueEvery time I start up my computer and play a song on spotify the song that comes after that is ALWAYS the same song (in this case Ferris wheel from Tory Lanez not tha...

Newbie

Plan Premium Country  Netherlands Device PC Operating System Windows 10 My Question or Issue Every time I start up my computer and play a song on spotify the song that comes after that ...

Jollof

Composer

332 Views

1 replies

0 likes

  • 332 Views
  • 1 replies
  • 0 likes

[HELP] For some people who can't load musics

Okay, so I would like to help some people, because i saw a lot of people in my situation, if you can't play any song (out of some playlists) on your computer BUT you can listen to them on a phone then try that: 1st: Open your notepad as an administra...

Regular

Okay, so I would like to help some people, because i saw a lot of people in my situation, if you can't play any song (out of some playlists) on your computer BUT you can listen to them on a phone the...

Jeremy1Brusa

Regular

711 Views

4 replies

4 likes

  • 711 Views
  • 4 replies
  • 4 likes

Spotify won't play some podcasts

Some of the podcasts can play, but others just won't start. I tried them on my phone and they work just fine, but when I switch to my computer they never start.I'm from Argentina and I have Spotify Premium, I'm using a desktop computer with Win 7 Tha...

Casual Listener

Some of the podcasts can play, but others just won't start. I tried them on my phone and they work just fine, but when I switch to my computer they never start. I'm from Argentina and I have Spotify...

nudder12

Casual Listener

5637 Views

6 replies

4 likes

  • 5637 Views
  • 6 replies
  • 4 likes

Songs from My Library are disappearing

PlanPremiumCountryCzechia DeviceVarious (Google Pixel, Dell XPS 13, Acer Aspire V15 Nitro)Operating SystemVarious (Android, Win10, Win10) My Question or IssueFor quite some time already I'm experiencing disappearance of some songs that I saved to My ...

Casual Listener

Plan Premium Country Czechia  Device Various (Google Pixel, Dell XPS 13, Acer Aspire V15 Nitro) Operating System Various (Android, Win10, Win10)   My Question or Issue For qu...

WevtRules

Newbie

1607 Views

2 replies

2 likes

  • 1607 Views
  • 2 replies
  • 2 likes

Username Not Changing To Real Name

PlanFreeCountry United States of AmericaDeviceDesktopOperating SystemWindows 10 My Question or IssueHey Staff,Today I tried to display my real name on Spotify by connecting my Facebook account to my Spotify account. However, after I did so, my userna...

Casual Listener

Plan Free Country  United States of America Device Desktop Operating System Windows 10   My Question or Issue Hey Staff, Today I tried to display my real name on Spotify by conne...

OneByBoo

Roadie

332 Views

1 replies

0 likes

  • 332 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Songs not playing

PlanPremiumCountry Canada Operating SystemWindows 10Internet ProviderVideotron My Question or IssueSpotify will not stream any song that is not on the local disc or cached and the web player doesn't work. There is a now playing icon on the song but t...

Casual Listener

Plan Premium Country  Canada   Operating System Windows 10 Internet Provider Videotron   My Question or Issue Spotify will not stream any song that is not on ...

Kiril

Moderator

13526 Views

6 replies

0 likes

  • 13526 Views
  • 6 replies
  • 0 likes

The app will NOT play to "This computer" but will play to spotify connect speakers ..

Plan -PremiumCountry - UKDevice -PCOperating System WIn7My Question or Issue - Suddenly my spotify app will not output sound when I connect to the device: "This computer" (my pc speakers) - have unistalled and reinstalled (twice) - checked my default...

Regular

Plan -Premium Country - UK Device -PC Operating System  WIn7 My Question or Issue - Suddenly my spotify app will not output sound when I connect to the device: "This computer" (my pc speaker...

219 Views

0 replies

1 likes

  • 219 Views
  • 0 replies
  • 1 likes

Solved!! Song Not Displaying Properly...

PlanPremiumCountryCanadaDeviceDesktopOperating SystemWindows 10 My Question or IssueAs of the past few days, I've noticed that in my Daily Mix, there is one spot in the playlist, which is randomly generated - I assume, that doesn't pop up with a song...

Visitor

Plan Premium Country Canada Device Desktop Operating System Windows 10   My Question or Issue As of the past few days, I've noticed that in my Daily Mix, there is one spot in the pla...

user-removed

Not applicable

510 Views

1 replies

0 likes

  • 510 Views
  • 1 replies
  • 0 likes

Now playing artwork?

PlanFree/PremiumCountryUK Operating System(iOS Windows 10,etc.) My Question or Issue Just recently after resyncing offline playlists my Desktop player doesn't show any artwork at all? Not just the odd song missing art but all of them?

Roadie

Plan Free/Premium Country UK   Operating System (iOS Windows 10,etc.)   My Question or Issue  Just recently after resyncing offline playlists my Desktop player doesn't show an...

Sebasty

Community Legend

868 Views

1 replies

0 likes

  • 868 Views
  • 1 replies
  • 0 likes

Spotify issues (read below)

PlanFree/PremiumCountryUS My Question or IssueOk so I really love spotify and I have some serious issues with it rn so let me explain it.My problem - I can't get onto the spotify web player anymore. It always says "error connection refused" so I trie...

Casual Listener

Plan Free/Premium Country US     My Question or Issue Ok so I really love spotify and I have some serious issues with it rn so let me explain it. My problem - I can't get onto...

Sebasty

Community Legend

430 Views

2 replies

0 likes

  • 430 Views
  • 2 replies
  • 0 likes

Popping Noises when playing downloaded/streaming songs

PlanPremiumCountry AustraliaDeviceDesktopOperating SystemWindows 10 x64 My Question or Issue Popping noises or suttle crackle noises Re-installed spotify on desktop & played spotify off web browserIssue still evident on both players.Streaming high qu...

Newbie

Plan Premium Country  Australia Device Desktop Operating System Windows 10 x64   My Question or Issue  Popping noises or suttle crackle noises   Re-installed spotify o...

193 Views

0 replies

0 likes

  • 193 Views
  • 0 replies
  • 0 likes

Superuser Contribution SpotifyMigrator.exe Help

PlanPremiumCountry USADeviceASUS LabtopOperating SystemWindows 10 My Question or Issue When I try opening up spotify it gives me this error.Does anyone know how to fix this? I've tried deleting all the Spotify files and restarting my computer and it ...

Newbie

  Plan Premium Country  USA Device ASUS Labtop Operating System Windows 10   My Question or Issue  When I try opening up spotify it gives me this error. Does anyon...

Katerina

Spotify Legend

9796 Views

2 replies

0 likes

  • 9796 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spoitfy black blank page

PlanFreeCountryCanadaDeviceToshibaOperating SystemWindows 10 My Question or IssueI'm using Spotify on Windows 10. I used to use Spotify through Facebook login. All of a sudden one day I wasn't able to open Spotify. It would just show me a black blank...

Casual Listener

  Plan Free Country Canada Device Toshiba Operating System Windows 10   My Question or Issue I'm using Spotify on Windows 10. I used to use Spotify through Facebook login. All of...

Guido

Spotify Legend

4242 Views

7 replies

0 likes

black
Blank
page
Spotify
Windows
  • 4242 Views
  • 7 replies
  • 0 likes

Solved!! spotify is just not working properly

Okay, so, basically, I've been using spotify for a while. I have Spotify premium, and I'm running it on a custom built Windows 10 computer. On my phone it works perfectly. 1. I somehow can't play songs that are not saved in my music anymore.Screensho...

Casual Listener

  Okay, so, basically, I've been using spotify for a while. I have Spotify premium, and I'm running it on a custom built Windows 10 computer. On my phone it works perfectly.   1. I someh...

JeromeAlbert

Casual Listener

4741 Views

6 replies

3 likes

  • 4741 Views
  • 6 replies
  • 3 likes

[Windows 10] Cannot Shuffle

PlanPremiumCountryUSADeviceAsus LaptopOperating SystemWindows 10 My Question or IssueThis just started today: I open one of my playlists, and press the big green play button. The shuffle play button doesn't seem to exist anymore. When I play the play...

Music Fan

Plan Premium Country USA Device Asus Laptop Operating System Windows 10   My Question or Issue This just started today: I open one of my playlists, and press the big green play button....

e1l_5rlfq-jjt

Music Fan

542 Views

1 replies

2 likes

  • 542 Views
  • 1 replies
  • 2 likes

Digster, this is not fresh...

 Song was released over seven months ago. That ain't fresh to me. 

Casual Listener

  Song was released over seven months ago. That ain't fresh to me. 

Sebasty

Community Legend

556 Views

1 replies

0 likes

  • 556 Views
  • 1 replies
  • 0 likes

Spotify: Stop answering questions with 3rd party solutions (or not answering at all)

PlanPremiumCountryUSA DeviceAllOperating SystemAll My Question or Issue Spotify support's standard answer for too many user questions/suggestions is to use a 3rd party app - all of which want your current users to agree to share all their information...

Newbie

Plan Premium Country USA  Device All Operating System All   My Question or Issue  Spotify support's standard answer for too many user questions/suggestions is to use a 3rd pa...

352 Views

0 replies

0 likes

  • 352 Views
  • 0 replies
  • 0 likes

Solved!! Spotify doesn't play random songs outside of playlists

PlanFree CountryGermany Operating SystemWindows 10 For some reason when I use the app, Spotify randomly started to simply not play some songs. It used to also not show half of the content of random playlists or telling me they were empty all together...

Casual Listener

Plan Free   Country Germany   Operating System Windows 10   For some reason when I use the app, Spotify randomly started to simply not play some songs. It used to also not s...

Derpo18

Casual Listener

5860 Views

4 replies

0 likes

  • 5860 Views
  • 4 replies
  • 0 likes