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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

84155 Views

40 replies

68 likes

  • 84155 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

OscarDC

Moderator

798311 Views

505 replies

64 likes

  • 798311 Views
  • 505 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

ethan989

Visitor

24524 Views

26 replies

7 likes

  • 24524 Views
  • 26 replies
  • 7 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3103 Views

0 replies

4 likes

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  • 4 likes

Solved!!Superuser Contribution Unliking two songs instead of one

PlanFreeCountryLebanonDeviceMSI GS73VR 7RF Stealth ProOperating SystemWindows 10 ProMy Question or IssueGo to favorite songsSort by titleTried to delete a song which has the same name in two albums Spotify deleted both instead of the one I pressed un...

Casual Listener

Plan Free Country Lebanon Device MSI GS73VR 7RF Stealth Pro Operating System Windows 10 Pro My Question or Issue Go to favorite songs Sort by title Tried to delete a song which has the sa...

Peter

Spotify Legend

1209 Views

7 replies

0 likes

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Black screen

Free, NetherlandsWindows 10 Home My Question or Issue On my laptop I have this issue where the program doesnt seem to be loading up properly. This is the result: Its not working at all, and removing/reinstalling seems to work one time and then it wil...

Casual Listener

  Free,  Netherlands Windows 10 Home    My Question or Issue  On my laptop I have this issue where the program doesnt seem to be loading up properly.  This is...

OneByBoo

Roadie

865 Views

3 replies

0 likes

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  • 3 replies
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Solved!! Spotify not working on desktop

PlanPremiumCountryUS Operating SystemWindows 10 I can't get Spotify to work at all with my computer. I've tried reinstalling, signing in and signing out, but it's apparently made the issue worse. Music won't even be played on my web browser.I'm not s...

Casual Listener

Plan Premium Country US   Operating System Windows 10   I can't get Spotify to work at all with my computer. I've tried reinstalling, signing in and signing out, but it's apparently...

Mantisentil

Community Legend

67302 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Some musics not playing

PlanFree/PremiumCountry PortugalDevicePC and smartphoneOperating SystemWin10 and Android My Question or IssueIn portugal many musics are not start playing I hit play and time still 0:00 and not play (it may not be only in portugal)for example:365 kat...

Casual Listener

Plan Free/Premium Country  Portugal Device PC and smartphone Operating System Win10 and Android   My Question or Issue In portugal many musics are not start playing I hit play...

vitor_a

Casual Listener

1045 Views

7 replies

0 likes

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  • 7 replies
  • 0 likes

Solved!! Local Files Section Missing in Spotify Desktop

PlanPremiumCountryPortugalDevicePCOperating SystemWindows 10 My Question or IssueLocal Files Section is not showing up in spotify (ver 1.1.1.348.g9064793a).I can't add a local file to playlist anymore.

Casual Listener

Plan Premium Country Portugal Device PC Operating System Windows 10   My Question or Issue Local Files Section is not showing up in spotify (ver 1.1.1.348.g9064793a). I can't add a lo...

Bamboozled25

Casual Listener

4293 Views

3 replies

2 likes

  • 4293 Views
  • 3 replies
  • 2 likes

Solved!! no songs will play

so certain songs wouldnt play when i pressed on them the album cover in the corner was blank and the songs just wouldt play after looking on here a lot of people said reinstall works so i tried and now no songs will play and all my playlists are empt...

Casual Listener

so certain songs wouldnt play when i pressed on them the album cover in the corner was blank and the songs just wouldt play after looking on here a lot of people said reinstall works so i tried and n...

tylerpoowrie

Casual Listener

1255 Views

2 replies

0 likes

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  • 2 replies
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Solved!! Not displaying or playing any music.

PlanPremiumCountryUnited KingdomDeviceWindows Desktop CustomOperating SystemWindows 10 My Question or IssueMy Spotify refuses to load any of the music from my library, it just redirects me to browse in all of my categories, Albums, Artists, Songs etc...

Visitor

Plan Premium Country United Kingdom Device Windows Desktop Custom Operating System Windows 10   My Question or Issue My Spotify refuses to load any of the music from my library, it jus...

Angelsigu

Newbie

720 Views

2 replies

0 likes

  • 720 Views
  • 2 replies
  • 0 likes

slow loading on pc

one of the below information is required. However, the more you provide the easier it will be for us to try and help. Yes my spotify loads slowly and 1 station only has 1 song when before it had 3 hours worth. What do I do and how do I fix it ? windo...

Music Fan

one of the below information is required. However, the more you provide the easier it will be for us to try and help. Yes my spotify loads slowly and 1 station only has 1  song when before it ha...

Loxer

Community Legend

1479 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Radio stations not available/Can't create new ones

My Question or IssueHi, I no longer see suggested radio stations based on recent playlists and I am unable to create a new Radio station. I simply have ten options for artist-based stations. PlanPremiumCountryUKDeviceHP laptopOperating SystemWindows ...

Regular

My Question or Issue Hi, I no longer see suggested radio stations based on recent playlists and I am unable to create a new Radio station. I simply have ten options for artist-based stations.  ...

1234190979

Casual Listener

526 Views

2 replies

3 likes

  • 526 Views
  • 2 replies
  • 3 likes

Unable to see any songs or play music through desktop app

PlanPremiumCountryUSDeviceHP LaptopOperating SystemWindows 10 My Question or IssueI have always had a problem using the radio feature. It says "Error Failed to load", so i uninstalled Spotify and tried a fresh install from the website. Now nothing wi...

Newbie

Plan Premium Country US Device HP Laptop Operating System Windows 10   My Question or Issue I have always had a problem using the radio feature. It says "Error Failed to load", so i un...

Mantisentil

Community Legend

434 Views

1 replies

0 likes

  • 434 Views
  • 1 replies
  • 0 likes

Solved!! Empty playlist

I have recently reinstalled spotify on my laptop and I found that all my playlists were showing empty while their names were all right. Spotify on my phone shows everything same as before.

Casual Listener

I have recently reinstalled spotify on my laptop and I found that all my playlists were showing empty while their names were all right. Spotify on my phone shows everything same as before.

Mantisentil

Community Legend

1172 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

Solved!! There is no podcasts section in "my libary"

PlanFree/PremiumCountryAlgeriaOperating SystemWindows 10 My Question or IssueI saw older posts which say they fixed my issue with some update.Note that i have the latest version of spotify.

Regular

  Plan Free/Premium Country Algeria Operating System Windows 10   My Question or Issue I saw older posts which say they fixed my issue with some update.Note that i have the latest ...

Sebasty

Community Legend

1398 Views

8 replies

0 likes

  • 1398 Views
  • 8 replies
  • 0 likes

Local Files do not lock / sync with corresponding Spotify files

I have attempted to post this but was marked as spam. Here is the issue in full detail: https://justpaste.it/2g0r9 Ultimately, the issue is: Synced local files are working fine on my Desktop AND Phone in some cases, but in other cases they are ONLY w...

Roadie

I have attempted to post this but was marked as spam. Here is the issue in full detail:   https://justpaste.it/2g0r9   Ultimately, the issue is:   Synced local files are working ...

Kadejr

Gig Goer

420 Views

1 replies

0 likes

  • 420 Views
  • 1 replies
  • 0 likes

Spotify Premium stops playing at random.

PlanPremiumCountry USADeviceDell i7 LaptopOperating SystemWindows 8.1 My Question or Issue My Spotify randomly stops playing music. The progress bar continues as if it is playing but there is no sound. If I attempt to change tracks it starts giving m...

Casual Listener

Plan Premium Country  USA Device Dell i7 Laptop Operating System Windows 8.1   My Question or Issue  My Spotify randomly stops playing music. The progress bar continues as if...

FaherWh0

Casual Listener

445 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Spotify won't launch

Hello. I've been trying to turn Spotify on, and all I got was a black screen with few buttons on top but nothing more, I've got no downloads in the background, and no running apps. I've got Spotify premium. been waiting for 10 minutes, still nothing.

Visitor

Hello. I've been trying to turn Spotify on, and all I got was a black screen with few buttons on top but nothing more, I've got no downloads in the background, and no running apps. I've got Spotify p...

MartinStoichkov

Community Legend

445 Views

1 replies

0 likes

  • 445 Views
  • 1 replies
  • 0 likes

Spotify freezes after pc suspend or when default playback device changed

PlanPremiumCountry PolandDeviceDell Latitute 7440Operating System Windows 7 Ent SP1 64-bit My Question or IssueI have been using Spotify for years, but recently it started to misbehave. Each time something is changed in audio devices e.g. I connect a...

Casual Listener

Plan Premium Country  Poland Device Dell Latitute 7440 Operating System   Windows 7  Ent SP1 64-bit  My Question or Issue I have been using Spotify for years, but r...

TomekSwiecicki

Casual Listener

736 Views

2 replies

1 likes

  • 736 Views
  • 2 replies
  • 1 likes

Not Importing Certain Album

PlanPremiumCountryUSA.DeviceDesktopOperating SystemWindows 10 Home Edition My Question or IssueSpotify for my desktop seems to have "forgotten" my local files. I re-uploaded them/re-synced them, and all was fine. But, now, I cannot play one artists a...

Gig Goer

Plan Premium Country USA. Device Desktop Operating System Windows 10 Home Edition   My Question or Issue Spotify for my desktop seems to have "forgotten" my local files. I re-uploaded ...

Kadejr

Gig Goer

501 Views

2 replies

0 likes

  • 501 Views
  • 2 replies
  • 0 likes

Awful bass overwhelming listening Spotify open

PlanFree/PremiumCountry DeviceWorkstationOperating SystemW7 My Question or IssueTerribly basses ovewhelming with Plantronics Brackbeat Pro 2 listening to Spotify web with cord (no BT).Any resolution ?

Casual Listener

Plan Free/Premium Country   Device Workstation Operating System W7   My Question or Issue Terribly basses ovewhelming with Plantronics Brackbeat Pro 2 listening to Spotify web wit...

264 Views

0 replies

0 likes

  • 264 Views
  • 0 replies
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Solved!! Can't play music anymore

Hello everyone, a few days ago I realised having issues with my spotify web player and program on my Windows 10 pc.As you can see I am clicked on the play button of the playlist but there is no music playing and no title of the song is showed. First ...

Visitor

Hello everyone, a few days ago I realised having issues with my spotify web player and program on my Windows 10 pc. As you can see I am clicked on the play button of the playlist but there is no mus...

Mantisentil

Community Legend

861 Views

1 replies

0 likes

  • 861 Views
  • 1 replies
  • 0 likes

Thumbs up and down missing?

Has the Thumbs Up and Down icons and associated capability been removed from Spotify? I no longer have them for followed Radio playlists on both the Spotify Desktop program and the iOS app. Edit: It appears if I create a new Radio playlist and am not...

Regular

Has the Thumbs Up and Down icons and associated capability been removed from Spotify? I no longer have them for followed Radio playlists on both the Spotify Desktop program and the iOS app.   ...

BANEoB

Casual Listener

3156 Views

9 replies

18 likes

  • 3156 Views
  • 9 replies
  • 18 likes