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[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 135965 Views
  • 0 replies
  • 24 likes
  • Mac
    Windows
  • 135965 Views
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FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
  • 52406 Views
  • 0 replies
  • 33 likes
  • Windows
  • 52406 Views
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  • 33 likes

Can't play folder (shuffled)

PlanPremiumCountryNetherlands Operating SystemWindows 10 My Question or IssueWith version 1.0.88.353.g15c26ea1 I have lost the ability to shuffle playlists that are part of a folder, structured like this: Favorites (Folder) -> 2018 (folder) -> playli...

  • Music Fan
  • Plan Premium Country Netherlands   Operating System Windows 10   My Question or Issue With version 1.0.88.353.g15c26ea1 I have lost the ability to shuffle playlists that are part o...
  • wingshq
  • Community Legend
  • 2345 Views
  • 5 replies
  • 3 likes
  • 2345 Views
  • 5 replies
  • 3 likes

Solved!! song cover view at the player

PlanPremium Country Israel Device Operating SystemWindows 10 My Question or Issue near to the song and artist name at the player, there used to be the cover art.i can't see it anymore . am i the only one who has this?

  • Casual Listener
  • Plan Premium   Country  Israel   Device   Operating System Windows 10   My Question or Issue  near to the song and artist name at the player, there used to b...
  • Loxer
  • Spotify Star
  • 1094 Views
  • 5 replies
  • 0 likes
  • 1094 Views
  • 5 replies
  • 0 likes

Can't play current song - 1.0.88.353.g15c26ea1

PlanPremiumCountryUS DeviceWindowsOperating SystemWindows 10 My Question or Issue Spotify auto-updated today to 1.0.88.353.g15c26ea1 and now after a few songs it says "Can't play current song" and that happens for all songs. Have to restart and then ...

  • Newbie
  •   Plan Premium Country US  Device Windows Operating System Windows 10   My Question or Issue   Spotify auto-updated today to 1.0.88.353.g15c26ea1 and now after a ...
  • Loxer
  • Spotify Star
  • 413 Views
  • 1 replies
  • 0 likes
  • 413 Views
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Superuser Contribution How to get your playlists to display to OTHERS in a folder?

Hello, I've created about 60 playlists.17 of them are weddig related, so I put them in a FOLDER to keep them organized and seperate from the rest....but when anyone else views my Spotify page every single playlist displays individually. Is there any ...

  • Regular
  •   Hello,   I've created about 60 playlists. 17 of them are weddig related, so I put them in a FOLDER to keep them organized and seperate from the rest....but when anyone else views my S...
  • Melody
  • Community Manager
  • 385 Views
  • 3 replies
  • 0 likes
  • Premium
  • 385 Views
  • 3 replies
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[Windows 7] Spotify.exe -- Unkillable Zombie Process

PlanPremiumCountry USDeviceDesktop PCOperating SystemWindows 7 My Question or IssueRecently, this issue started occuring quite frequently; but, it began about a week to two weeks ago. Spotify will hang for no apparent reason for minutes, hours, and m...

  • Newbie
  • Plan Premium Country  US Device Desktop PC Operating System Windows 7   My Question or Issue Recently, this issue started occuring quite frequently; but, it began about a week to ...
  • supernama
  • Casual Listener
  • 1546 Views
  • 14 replies
  • 0 likes
  • 1546 Views
  • 14 replies
  • 0 likes

An artist i never saved randomly starts playing (and only this artist!!!)

PlanPremiumCountryAustraliaDeviceDesktopOperating SystemWindows 10My Question or IssueWhen i am on my laptop and spotify is open, an artist i have never searched for or never saved in anyway begins playing. I will not be playing any music at the time...

  • Newbie
  • Plan Premium Country Australia Device Desktop Operating System Windows 10 My Question or Issue When i am on my laptop and spotify is open, an artist i have never searched for or never saved ...
  • Nico
  • Community Legend
  • 399 Views
  • 1 replies
  • 0 likes
  • 399 Views
  • 1 replies
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Album Won't Play

I am a premium user and an album that is shown on Spotify will not play on any of my devices (Windows or iPhone). Here is the link to the album: https://open.spotify.com/album/39n1VSjr2KMePdfEwvs4o5 Is it no longer available on Spotify? Is it a glitc...

  • Newbie
  • I am a premium user and an album that is shown on Spotify will not play on any of my devices (Windows or iPhone). Here is the link to the album: https://open.spotify.com/album/39n1VSjr2KMeP...
  • Sebasty
  • Spotify Star
  • 187 Views
  • 1 replies
  • 0 likes
  • 187 Views
  • 1 replies
  • 0 likes

Solved!! Jumping to currently playing song in playlist broken

PlanPremiumCountryU.S.DevicePCOperating SystemWindows 10App Version1.0.87.491.ge2a121fc My Question or IssueIn the past, clicking the album art would jump to the currently playing song in the playlist. However, that functionality seems to be broken. ...

  • Casual Listener
  • Plan Premium Country U.S. Device PC Operating System Windows 10 App Version 1.0.87.491.ge2a121fc   My Question or Issue In the past, clicking the album art would jump to the currentl...
  • TrojanGirl
  • Casual Listener
  • 2887 Views
  • 2 replies
  • 2 likes
  • 2887 Views
  • 2 replies
  • 2 likes

Superuser Contribution Cannot remove artist from my library

PlanPremiumCountryUK My Question or IssueThis is not the first time this subject has been raised but it was wasn't answered in the original post and the thread has now been closed. I have an artist in "My Library" that I am not following nor are ther...

  • Casual Listener
  • Plan Premium Country UK   My Question or Issue This is not the first time this subject has been raised but it was wasn't answered in the original post and the thread has now been closed. ...
  • dgmhall
  • Casual Listener
  • 8216 Views
  • 6 replies
  • 2 likes
  • 8216 Views
  • 6 replies
  • 2 likes

Solved!!Superuser Contribution Spotify queue no longer works

PlanPremiumCountryUSA DeviceWindows PCOperating SystemWindows 10My Question or Issue I use Spotify premium on a Windows 10 desktop. I have found the queue most usefull to the way I listen to music and used it quite frequently until sometime within th...

  • Casual Listener
  • Plan Premium Country USA  Device Windows PC Operating System Windows 10 My Question or Issue  I use Spotify premium on a Windows 10 desktop. I have found the queue most usefull to ...
  • bombfrog
  • Casual Listener
  • 2290 Views
  • 5 replies
  • 1 likes
  • 2290 Views
  • 5 replies
  • 1 likes

Spotify doesn't play older songs

PlanPremiumCountryEnglandDeviceDesktopOperating SystemWindows 10 My Question or IssueSo I have heard lots of songs by a certain band multiple times, but because of this, I cannot listen to them in my playlist which includes other bands (ones I listen...

  • Newbie
  • Plan Premium Country England Device Desktop Operating System Windows 10   My Question or Issue So I have heard lots of songs by a certain band multiple times, but because of this, I ca...
  • 306 Views
  • 0 replies
  • 0 likes
  • 306 Views
  • 0 replies
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Unavailable saved songs can be found through search

Hey everyone! Hope you're ejnoying this summer! I've noticed a strange thing with some saved songs I have. 1122334455I don't remember how I was able to put that song to play, as I can't know because the Radio Edit version is removed, but it showed th...

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  • Spotify Star
  • Spotify Star
  • Hey everyone!   Hope you're ejnoying this summer!   I've noticed a strange thing with some saved songs I have.   1 1 2 2 3 3 4 4 5 ...
  • 222 Views
  • 0 replies
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  • 222 Views
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Spotify Desktop App Wont load August 2018

PlanPremiumCountryItaly DeviceIdeaPad 300Operating SystemWindows 10 My Question or Issue I have tried all the reinstallations, etc, and I am creating this thread because it's so frustrating paying for a service that is not working, it's been at least...

  • Newbie
  • Plan Premium Country Italy   Device IdeaPad 300 Operating System Windows 10   My Question or Issue  I have tried all the reinstallations, etc, and I am creating this thread ...
  • Loxer
  • Spotify Star
  • 217 Views
  • 1 replies
  • 0 likes
  • 217 Views
  • 1 replies
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Correct installation folder for Windows Desktop client

This is not an 'idea' actually, but I couldn't find any other feedback/ticket/issue reporting feature.It seems that developers are not quite familiar with Windows platform, as they use user profile 'Roaming' folder (doesn't its name ring a bell?) to ...

  • Newbie
  • This is not an 'idea' actually, but I couldn't find any other feedback/ticket/issue reporting feature. It seems that developers are not quite familiar with Windows platform, as they use user profile...
  • 413 Views
  • 0 replies
  • 1 likes
  • Desktop
    Other
  • 413 Views
  • 0 replies
  • 1 likes

Désactiver démarrage automatique

Bonjour, J'utilise Spotify sur windows 10. J'ai beau avoir décoché l'option partout, spotify continue de se lancer automatiquement au démarrage de l'ordinateur. En cherchant j'ai trouvé plusieurs fois qu'il fallait désactiver "l'ouverture automatique...

  • Regular
  • Bonjour,    J'utilise Spotify sur windows 10. J'ai beau avoir décoché l'option partout, spotify continue de se lancer automatiquement au démarrage de l'ordinateur. En cherchant j'ai trouv...
  • 4813 Views
  • 0 replies
  • 14 likes
  • 4813 Views
  • 0 replies
  • 14 likes

Syncing Saved Music Between Devices

PlanPremiumCountry CanadaDevicePCOperating SystemWindows 10My Question or IssueHi, so I'm logged onto Spotify across two different Windows PCs. A few weeks ago, I reorganized my saved music and deleted over a hundreds of old songs that I no longer li...

  • Newbie
  • Plan Premium Country  Canada Device PC Operating System Windows 10 My Question or Issue Hi, so I'm logged onto Spotify across two different Windows PCs. A few weeks ago, I reorgani...
  • DennyEMufc
  • Roadie
  • 1429 Views
  • 3 replies
  • 0 likes
  • PC
    saved music
    sync
  • 1429 Views
  • 3 replies
  • 0 likes

[Performance] [Bug] Client unbearably slow on 1.0.88.353

With the latest update for the Spotify client, the client tends to become unberably slow after a good few hours of use. Just 10-15 minutes ago, I was trying to browse through my saved albums and songs, and stuff would either completely fail to load, ...

  • Composer
  • With the latest update for the Spotify client, the client tends to become unberably slow after a good few hours of use. Just 10-15 minutes ago, I was trying to browse through my saved albums and song...
  • 543 Views
  • 0 replies
  • 5 likes
  • performance
    Windows
  • 543 Views
  • 0 replies
  • 5 likes

Other people on my wifi using my spotify account

PlanPremiumCountry UKDeviceComputerOperating SystemWindows 10 My Question or Issue I live in a houseshare, and I've recently noticed a few playlists being added to my account that I didn't add. I've tried logging out of all accounts and changing my p...

  • Newbie
  • Plan Premium Country  UK Device Computer Operating System Windows 10   My Question or Issue  I live in a houseshare, and I've recently noticed a few playlists being added to ...
  • Billy-J
  • Spotify Star
  • 571 Views
  • 1 replies
  • 0 likes
  • 571 Views
  • 1 replies
  • 0 likes

Superuser Contribution Volume & Seek Sliders Stuck (PC/Win7)

DevicePCOperating SystemWindows 7 My Question or IssueCurrently the volume and track position sliders are stuck. When I say stuck I mean they cannot be moved by the cursor. The seek and volume key bindings work fine as well controlling via the web pl...

  • Casual Listener
  •   Device PC Operating System Windows 7   My Question or Issue Currently the volume and track position sliders are stuck. When I say stuck I mean they cannot be moved by the cursor. T...
  • Alfredo
  • Roadie
  • 354 Views
  • 3 replies
  • 0 likes
  • 354 Views
  • 3 replies
  • 0 likes

Revert Heart Icon and Like Terminology

The Heart Icon and “like” terminology have now shown up on my iPad and iPhone and I feel this new language is illogical and misleading. I save albums/songs to “Your Library” in order to listen to it later. The + (Plus) Icon or Saved terminology makes...

  • Casual Listener
  • The Heart Icon and “like” terminology have now shown up on my iPad and iPhone and I feel this new language is illogical and misleading. I save albums/songs to “Your Library” in order to listen to it ...
  • Loxer
  • Spotify Star
  • 3446 Views
  • 3 replies
  • 18 likes
  • 3446 Views
  • 3 replies
  • 18 likes