Help - Desktop Windows

Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:38:28 PM
a week ago
ipanasenko
Newbie
46058 Views
77 replies
26 likes

46058 Views
77 replies
26 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

MattSuda
Spotify Star
2023-06-26 8:42:18 AM
3 weeks ago
cour10e22
Regular
72716 Views
268 replies
21 likes

72716 Views
268 replies
21 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:08:45 PM
2023-04-29 10:41:16 PM
MattSuda
Spotify Star
5101 Views
1 replies
6 likes

5101 Views
1 replies
6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

Goodman
Spotify Legend
2013-09-17 11:47:47 AM
145165 Views
0 replies
26 likes
Mac
Windows

145165 Views
0 replies
26 likes

problem self resolved

a problem self resolved

_evolve
Newbie
a problem self resolved
2019-02-13 11:07:01 PM
491 Views
0 replies
0 likes

491 Views
0 replies
0 likes

Spotiamp bricht ab

PlanPremiumCountryGermanDeviceDestop PCOperating SystemWindows 10 My Question or Issue Ich lasse Spotify über den Spotiamb 0.2.1 laufen. Die Musik bricht so nach wenigen Sekunden ab. Ich habe bereits alles neu Installiert, so wie es hier auch in ande...

Lilalaunebaer
Casual Listener
Plan Premium Country German Device Destop PC Operating System Windows 10 My Question or Issue Ich lasse Spotify über den Spotiamb 0.2.1 laufen. Die Musik bricht so nach...
2019-02-13 9:45:47 PM
356 Views
0 replies
0 likes

356 Views
0 replies
0 likes

"Spotify can't play this right now" error on both my Windows PCs

PlanPremiumCountry BelgiumDeviceDesktop computer and a laptopOperating SystemWindows 10 My Question or Issue Whenever I try to play anything, including my Discover Weekly playlist, on either of my Windows 10 PCs, I get the message "Spotify can't play...

halfbeing
Regular
Plan Premium Country Belgium Device Desktop computer and a laptop Operating System Windows 10 My Question or Issue Whenever I try to play anything, including my Discover We...
2019-02-13 8:40:50 PM
286 Views
0 replies
1 likes

286 Views
0 replies
1 likes

Spotify doesn't play songs on the Artist's pages since weeks.

PlanPremiumCountryGermany Operating SysWindows 10 Hello Spotify community, since few weeks i have to download Spotify everyday couse i noticed that after a while I downloaded it (one or two days) the Album Song's or the Artist's pages doesn't even st...

ElenaMomentary
Casual Listener
Plan Premium Country Germany Operating Sys Windows 10 Hello Spotify community, since few weeks i have to download Spotify everyday couse i noticed that after a while I do...
2019-02-11 6:10:04 PM
2019-02-13 7:32:53 PM
KMOX4
Roadie
926 Views
3 replies
1 likes

926 Views
3 replies
1 likes

cant play song online

PlanPremiumCountry Malaysia Operating System(Windows8.1) My Question or Issue i cant play certain songs at spotify, for example i cant play the dancin by aaron smith

kimiamani21
Newbie
Plan Premium Country Malaysia Operating System (Windows8.1) My Question or Issue i cant play certain songs at spotify, for example i cant play the dancin by aaron smi...
2019-02-13 6:14:57 PM
2019-02-13 6:25:31 PM
OneByBoo
Roadie
253 Views
1 replies
0 likes

253 Views
1 replies
0 likes

Volume Slider and Song Navigator slider does not work

PlanPremiumCountry CanadaDeviceAsus PC Operating SystemWindows 8 My Question or IssueMy volume slider and song navigator slider is not working at all. I drag it, it doesn't respond, I double click where I want it to go, it doesn't work. I've properly...

Nico_Babico
Casual Listener
Plan Premium Country Canada Device Asus PC Operating System Windows 8 My Question or Issue My volume slider and song navigator slider is not working at all. I drag it, it...
2019-02-07 3:41:40 AM
2019-02-13 5:59:37 PM
OneByBoo
Roadie
1531 Views
3 replies
1 likes

1531 Views
3 replies
1 likes

Songs/Album tabs

PlanPremiumCountry United Kingdom (England)DevicePCOperating SystemWindows 7 My Question or Issue It seems like the new update has created a serious issue in both my Albums and Songs tab in my Spotify Library. Previously I saved songs from the radio,...

Mothboy
Newbie
Plan Premium Country United Kingdom (England) Device PC Operating System Windows 7 My Question or Issue It seems like the new update has created a serious issue in both...
2019-02-12 11:55:50 PM
2019-02-13 4:55:08 PM
yoloswagga47
Regular
753 Views
1 replies
1 likes

753 Views
1 replies
1 likes

Daily Mix Not Playing or Stops Playing

PlanPremiumCountryUSA DeviceWindows 10, Operating SystemWindows 10 I am listening to spotify on my windows 10 desktop. I can play songs from my playlist or radio stations. I click to start songs from my Daily Mix 1, and it played 3 or 4 songs then it...

ecparker30
Newbie
Plan Premium Country USA Device Windows 10, Operating System Windows 10 I am listening to spotify on my windows 10 desktop. I can play songs from my playlist or radio ...
2019-02-13 4:13:12 PM
345 Views
0 replies
0 likes

345 Views
0 replies
0 likes

Installer crash BEX

Hi ! I've a disturbing problem...PlanPremiumCountryBeligumDevicePCOperating SystemWindows 8.1 My Question or IssueWhen I want to install Spotify on my PC, it's crashed ! Im sorry for my approximate englishHelp me >-< Thanks u in advenceClement

sugiii
Newbie
Hi ! I've a disturbing problem... Plan Premium Country Beligum Device PC Operating System Windows 8.1 My Question or Issue When I want to install Spotify on my PC, it's crashe...
2019-02-13 3:54:11 PM
239 Views
0 replies
0 likes

239 Views
0 replies
0 likes

Spotify stops playing songs

Spotify on Windows 7. Desktop. After a reinstall and cache delete It works for a few tracks. Music stops and I get the black disk issue. I have: Reinstalled Uninstalled and Installed Hosts File edited and its all fine and in-line. Deleted cache Delet...

farske
Casual Listener
Spotify on Windows 7. Desktop. After a reinstall and cache delete It works for a few tracks. Music stops and I get the black disk issue. I have: Reinstalled Uninstalled and Installed Hosts File edite...
2019-02-13 2:49:18 PM
2019-02-13 2:49:47 PM
farske
Casual Listener
239 Views
1 replies
0 likes

239 Views
1 replies
0 likes

only 160 kbps with premium subscripton

Plan PremiumCountry NetherlandsDevice pc desktop and web appOperating System Windows 10 My Question or Issue On 1 February I signed up for a premium Spotify subscription.According to the info on the Spotify website I should be able to stream in 320 k...

juno1976
Newbie
Plan Premium Country Netherlands Device pc desktop and web app Operating System Windows 10 My Question or Issue On 1 February I signed up for a premium Spotify subscription. A...
2019-02-13 2:15:04 PM
292 Views
0 replies
0 likes

292 Views
0 replies
0 likes

Clean reinstall solves issue but it keep happenning again after a while

PlanPremium CountryMalaysia DeviceDesktop Operating SystemWindows 10 My Question or IssueHaving issue with some song that I searched not playing. Also the playlist that I follow will not get updated when the issue happens (I know because I can see ne...

fortez
Casual Listener
Plan Premium Country Malaysia Device Desktop Operating System Windows 10 My Question or Issue Having issue with some song that I searched not playing. Also th...
2019-02-13 12:19:36 PM
397 Views
0 replies
0 likes

397 Views
0 replies
0 likes

Spotify App on Windows 10 lagged when played in background.

PlanPremiumCountryThailand DevicePCOperating SystemWindows 10 Pro (1809 Build 17763.316) My Question or IssueSpotify App on Windows 10 had sound issued when played in background. See in the video for more detials.https://youtu.be/57MTrq_2GTQ

auxyod
Newbie
Plan Premium Country Thailand Device PC Operating System Windows 10 Pro (1809 Build 17763.316) My Question or Issue Spotify App on Windows 10 had sound issued when played i...
2019-02-13 10:40:44 AM
235 Views
0 replies
0 likes
Windows 10

235 Views
0 replies
0 likes

Volume Slider Does Not Work After Clicking it During Ads

Hello, When you click on the volume slider while an ad is playing, the volume slider disables itself. I know that this is so we have to listen to the ads. HOWEVER, the slider stays disabled even after the ads are finished playing and the music starts...

pretzel484
Newbie
Hello, When you click on the volume slider while an ad is playing, the volume slider disables itself. I know that this is so we have to listen to the ads. HOWEVER, the slider sta...
2019-02-13 5:25:43 AM
185 Views
0 replies
0 likes

185 Views
0 replies
0 likes

Songs greyed out. Itunes locks the song so it can't be in used so close Itunes first.

PlanFree/PremiumCountry DevicePCOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

5nl8-u9jp_o2o
Newbie
Plan Free/Premium Country Device PC Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
2019-02-13 5:09:45 AM
219 Views
0 replies
0 likes

219 Views
0 replies
0 likes

Spotify won't play certain songs

PlanSpotify premiumCountry FinlandDeviceCustom built PCOperating SystemWindows 10 My Question or Issue My spotify won't play certain songs. I have internet connection working properly and I've tried disabling firewall and proxy. Songs that won't play...

Frexaw
Casual Listener
Plan Spotify premium Country Finland Device Custom built PC Operating System Windows 10 My Question or Issue My spotify won't play certain songs. I have internet con...
2019-02-11 11:34:54 AM
2019-02-13 2:58:23 AM
Bittencourt
Spotify Star
446 Views
3 replies
1 likes

446 Views
3 replies
1 likes

Solved!! Can't play on PC, but iphone is normal

PlanFreeCountry JapanDeviceiPhone 7Operating SystemiOS 12 / Windows 10 My Question or Issue Now, so many song can play on my phone, but it can't play on windows.

TUNGLINWU
Casual Listener
Plan Free Country Japan Device iPhone 7 Operating System iOS 12 / Windows 10 My Question or Issue Now, so many song can play on my phone, but it can't play on window...
2019-02-12 12:01:41 PM
2019-02-13 2:22:56 AM
TUNGLINWU
Casual Listener
467 Views
4 replies
0 likes

467 Views
4 replies
0 likes

Convertine local files to Spotify

Credit goes todvs5552 This is not my idea, I'm just expanding on it. This would be great. I have many local files on my externeal hdd, I would love the ability to have Spotify, scan through them all and add the Spoitfy versions. Some way to convert a...

user-removed
Visitor
Credit goes to dvs5552 This is not my idea, I'm just expanding on it. This would be great. I have many local files on my externeal hdd, I would love the ability to have Spot...
2019-02-13 1:47:00 AM
350 Views
0 replies
0 likes

350 Views
0 replies
0 likes

Spotify only shows Albums tab by Saved Albums Only

I have Spotify Premium, running on Windows 7. I always used the albums tab to listen to my saved music, however it has been completely ruined as of lately. I believe Spotify has just recently made album saving and song saving two different things, wh...

Vyspeiro
Casual Listener
I have Spotify Premium, running on Windows 7. I always used the albums tab to listen to my saved music, however it has been completely ruined as of lately. I believe Spotify has just recently made al...
2019-02-09 3:33:16 PM
2019-02-13 1:27:35 AM
donaicus
Regular
927 Views
2 replies
9 likes

927 Views
2 replies
9 likes

Solved!! Can't play at all a song on desktop app or web browser

PlanFree/PremiumCountry FranceDevicePCOperating SystemWindows 10 I've recently encountered the problem that I can't play at all songs on the deskop app or the web player, it shows me a blank cover when I try to play a song. I still can play the songs...

bomberzx
Casual Listener
Plan Free/Premium Country France Device PC Operating System Windows 10 I've recently encountered the problem that I can't play at all songs on the deskop app or the web player, it...
2019-02-11 9:44:51 PM
2019-02-12 7:05:53 PM
bomberzx
Casual Listener
497 Views
2 replies
0 likes

497 Views
2 replies
0 likes

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